Senior Django Developer

Immediate Hiring for L3 Support Backend .Net Developer Position

Job Description:

We are looking for a proactive and detail-oriented L3 Support Engineer to manage and resolve complex technical issues in our Online Travel Booking Platform. You will act as a bridge between customer support, QA, and development teams, with deep knowledge of application internals, APIs, databases, and cloud environments. Ideal candidates should have hands-on experience in .NET or any other backend stack and should be able to handle critical issues, automate support tasks, and contribute to platform stability.

Key Responsibilities:

1. Investigate and resolve complex issues reported by L1/L2 support or customers in production.
2. Perform deep-dive analysis of application logs, exceptions, database queries, and API interactions.
3. Handle incidents related to booking failures, payment mismatches, GDS/supplier API errors, and latency issues.
4. Coordinate with Engineering teams to identify bugs and ensure timely resolution.
5. Monitor system health, performance metrics, and alerts across services (flight, hotel, payment, user management, etc.).
6. Perform root cause analysis (RCA) and document it with action plans and preventive measures.
7. Build or improve internal tools/scripts to aid in faster triaging and resolution.
8. Own deployment verifications and hotfix validations in staging or production environments.
9. Support business continuity during high-traffic periods (e.g., holiday seasons, campaigns).
10. Maintain a knowledge base of recurring issues, resolutions, and platform behavior.

Required Skills :

Join us in our mission to inspire travellers and create unforgettable experiences! If you have the skills, experience, and enthusiasm to excel in this role, we'd love to hear from you.

3–6 years in Application Support / L3 Support / Backend Engineering

1. Strong knowledge of .NET Core / ASP.NET / C#, or any other backend language (Java, Node.js, Python, etc.)
2. Proficiency in debugging distributed systems and analyzing API and application logs.
3. SQL Server, PostgreSQL, or other RDBMS – query optimization, issue tracing.
4. Understanding of RESTful APIs, OAuth, third-party API integration (e.g., GDS, payment gateways).
5. Exposure to Azure / AWS / GCP – especially logging, monitoring, and app services.
6. Experience using tools like Postman, Fiddler, Kibana, Grafana, Azure Monitor, or similar.
7. Knowledge of microservices, CI/CD pipelines, and application containers (Docker, Kubernetes) is a plus.
8. Excellent communication skills to interact with cross-functional teams

About the Role-

Thinking big and executing beyond what is expected. The challenges cut across algorithmic problem solving, systems engineering, machine learning and infrastructure at a massive scale.

Reason to Join-

An opportunity for innovators, problem solvers & learners.  Working will be Innovative, empowering, rewarding & fun. Amazing Office, competitive pay along with excellent benefits package.

Requiremets and Responsibilities- (please read carefully before applying)

• The overall experience of 3-6 years in Java/Python Framework and Machine Learning.
• Develop Web Services, REST, XSD, XML technologies, Java, Python, AWS, API.
• Experience on Elastic Search or SOLR or Lucene -Search Engine, Text Mining, Indexing.
• Experience in highly scalable tools like Kafka, Spark, Aerospike, etc.
• Hands on experience in Design, Architecture, Implementation, Performance & Scalability, and Distributed Systems.
• Design, implement, and deploy highly scalable and reliable systems.
• Troubleshoot Solr indexing process and querying engine.
• Bachelors or Masters in Computer Science from Tier 1 Institutions

• Managing the interchange of data between the server and the users.
• Development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end Integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well.
• Writing reusable, testable, and efficient code.
• Design and implementation of low-latency, high-availability, and performant applications.
• Integration of user-facing elements developed by front-end developers with server-side logic
• Implementation of security and data protection.

• Should have worked on the Django REST framework.
• Familiarity with some Pandas, Numpy, text parsing/mining and ORM (Object Relational Mapper) libraries
• Able to integrate multiple data sources and databases into one system
• Understanding of the threading limitations of Python, and multi-process architecture
• Good understanding of server-side templating languages
• Worked on Amazon cloud solutions
• Understanding of accessibility and security compliance
• Knowledge of user authentication and authorization between multiple systems, servers, and environments
• Understanding of fundamental design principles behind a scalable application
• Familiarity with event-driven programming in Python
• Able to create database schemas that represent and support business processes
• Strong unit test and debugging skills
• Proficient understanding of code versioning tool
• Excellent written and verbal communication skills.
• Should know about HDL and LLD.
• Should know about making python packages
• Should have worked on microservice-based Architecture

• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• Own code for the products with responsibilities including but not limited to designing, developing, testing, maintenance of products.
• Building RESTful services and do DevOps.
• Talking to customers and business teams to suggest improvement areas in product flows.
• Create peer learnings for team members and build context for new teammates
• Help with building the company's tech team and iterating on the hiring framework.
• Provide regular feedback to your team (peers and managers) to ensure continuous improvement.
• Keeping abreast with the latest technologies and working on your skills regularly.

Skills & Requirements

• Good knowledge and experience of working with backend systems; designing server-side architecture, including production maintenance experience are must-haves.
• At least 1-8 years of experience in any programming languages like Java, Ruby, PHP, Python, and Node.js(Node.js preferred).
• Understanding of micro-services-oriented architecture.
• Experience with Databases design (SQL, NoSQL) and analytics
• Experience in driving and delivering complex features/software modules from technical design to launch.
• Expertise with unit testing & Test Driven Development (TDD)
• Have empathy for the users you build for

Good to have

• Experience in the fintech industry
• Experience leading design and implementation of robust and secure web services

ABOUT THE JOB

We are looking for a Senior Software Engineer to join our team. We believe in giving engineers responsibility, not tasks. Our goal is to motivate and challenge people to do their best work. To do that, we have a very fluid structure and give people flexibility to work on projects that they enjoy the most. This develops more capable engineers, and keeps everyone engaged and happy.

Responsibilities

• Design, develop, test, deploy, maintain and improve the software.

• Manage individual projects priorities, deadlines and deliverables with your technical expertise.

• Identify and solve for bottlenecks within our software stack.

ABOUT YOU

Rubrik Software Engineers are self-starters, driven, and can manage themselves.  Bottom line, if you have a limitless drive and like to win, we want to talk to you - come make history! 

• Bachelor’s or Master’s degree or equivalent in computer science or related field
• 8+ years of relevant work experience, 
• Proficiency in one or more general purpose programming languages like Java, C/C++, Scala, Python
• Experience with Google Cloud Platform/AWS/Azure or other public cloud technologies is a plus
• Experience working with two or more from the following: Unix/Linux environments, Windows environments, distributed systems, networking, developing large software systems, file systems, storage systems, hypervisors, databases and/or security software development.

 ABOUT THE TEAM

Galactus team owns the end to end development of Rubrik’s data management suite for commercial public clouds - AWS, Azure and GCP. Our objective is to bring the simplicity of Rubrik’s on-prem data protection and management offerings to our customers in the cloud through a solution designed from ground up to be highly scalable, available & secure and yet optimized to minimize our customer’s cloud costs. We achieve this by taking a cloud-first approach to design - leveraging technologies built for the scale, elasticity and automation needs of the cloud; and deploying on our brand new SaaS platform called Polaris.

Recently we have :-

• Built policy based backup and recovery for Virtual Machines in AWS, Azure and GCP and managed databases in AWS.

• Built features like granular file recovery leveraging managed Kubernetes Service in AWS for elastic compute

 ABOUT RUBRIK

Rubrik is one of the fastest-growing companies in Silicon Valley, revolutionising data protection, and management in the emerging multi-cloud world. We are the leader in cloud data management, delivering a single platform to manage and protect data in the cloud, at the edge, and on-premises. Enterprises choose Rubrik to simplify backup and recovery, accelerate cloud adoption, enable automation at scale, and secure against cyberthreats. We’ve been recognized as a Forbes Cloud 100 Company two years in a row and as a LinkedIn Top 10 startup. 

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Build reusable APIs for our client-facing apps in Node.js

Create and maintain scalable infrastructure leveraging modern cloud platforms Write tests and documentation as you implement features with your team Maintain expertise in current and emerging technologies and tools

4+ years’ Experience with NodeJS

BS degree or higher in Computer Science or Engineering Experience documenting and testing RESTful APIs

Experience working with databases in PostgreSQL, MongoDB or Redis

Experience and enthusiasm for working collaboratively with others in an Agile environment