AEM Developer

Key Responsibilities:

• Design, execute, and maintain comprehensive manual test cases.
• Perform exploratory, functional, and regression testing across multiple releases.
• Identify, document, and track defects using bug tracking tools (e.g., JIRA).
• Collaborate closely with developers and product teams to ensure timely, high-quality releases.
• Prioritize testing tasks effectively in a fast-paced, dynamic environment.

Required Skills:

• Solid manual testing expertise with strong attention to detail.
• Experience in functional, regression, and exploratory testing.
• Proficiency with test management and bug tracking tools.
• Ability to create and execute test cases quickly without compromising depth.
• Strong adaptability to shifting priorities and tight deadlines.

Good to Have (Optional):

• Basic knowledge of automation frameworks (Selenium, Cypress, Playwright, etc.).
• Exposure to CI/CD pipelines and version control (Git, Jenkins, etc.).

Qualifications:

• 3–5 years of professional experience in software QA.
• Bachelor’s degree in Computer Science, Engineering, or related field (preferred).

We're Hiring: Escalation Handling Cum Operations Executive

📍 Location: FBD One Complex, Unit - 202A, 2nd Floor, By Pass Road, Badarpur, Sector - 37, Faridabad, Haryana – 121003

🕘 Work Schedule: 6 Days a Week | 9:00 AM – 6:00 PM 📅

🏢 About Us: Bikefixup.com

At Bikefixup, we're redefining the automobile aftermarket service industry! we provide expert repairs, doorstep service, and hassle-free maintenance with a customer-first approach. Our mission is simple: deliver quality, convenience, and trust in every ride.

As we expand rapidly across India, we’re looking for a smart, calm, and solution-oriented professional who can handle escalated customer complaints, manage smooth operations, and ensure customer delight.

👤Your Role: Escalation Handling & Operations Executive

In this role, you’ll be responsible for resolving high-priority customer complaints while also ensuring smooth daily operations. You’ll act as the bridge between customers, mechanics, and internal teams, making sure issues are resolved quickly and customers leave happy.

🔑 Key Responsibilities:

✅ Handle escalated customer complaints with empathy, patience, and professionalism

✅ Coordinate with mechanics, operations, and finance teams to resolve issues on time

✅ Track, document, and close all escalations while ensuring customer satisfaction

✅ Conduct root cause analysis (RCA) and suggest process improvements 

✅ Monitor service quality and ensure compliance with company standards 

✅ Support daily operational activities like scheduling, service tracking, and reporting

✅ Share weekly/monthly reports of escalations and operational challenges with management

🎯 Who You Are:

✔️2+ years of experience in customer support, complaint handling, or operations (BPO/automobile/service industry preferred) 

✔️ Excellent communication skills (Hindi + English) 

✔️ Strong problem-solving, negotiation, and conflict resolution abilities 

✔️ Calm under pressure with the ability to handle angry/frustrated customers

✔️ Basic knowledge of MS Excel/Google Sheets for reporting & tracking 

✔️ Self-motivated, proactive, and a strong team player

💼 Perks of Working with Bikefixup:

🌱 Opportunity to grow with a fast-scaling automobile service brand

🏍️ Direct involvement in ensuring customer satisfaction and operational excellence

🏆 Attractive incentives & performance-based career growth

📈 Chance to build a career in customer experience & operations management

A Sales Director is responsible for leading a company's sales team and strategy, ensuring the business meets its revenue and profitability goals.

Role Summary:

The Sales Director oversees the sales operations, manages the sales team, develops strategies to drive business growth, and ensures the team meets or exceeds revenue targets. This role involves collaboration with marketing, product development, and customer service teams to enhance the customer experience and expand market share.

Key Responsibilities:

Sales Strategy Development:

Develop and implement sales strategies aligned with the company’s objectives and growth targets.

Identify emerging markets and market shifts while staying updated on industry trends and competitors.

Set short-term and long-term sales goals.

Team Leadership and Management:

Lead, mentor, and motivate the sales team to achieve and surpass sales targets.

Hire, train, and oversee performance management of the sales team.

Foster a positive team environment that promotes continuous improvement.

Revenue and Budget Management:

Drive revenue growth through strategic planning and execution of sales initiatives.

Prepare and manage sales budgets, ensuring efficient use of resources.

Analyze sales performance and implement corrective actions when necessary.

Client Relationship Management:

Build and maintain strong relationships with key clients, stakeholders, and industry partners.

Monitor customer needs and satisfaction to provide excellent service and retention.

Negotiate major deals, pricing structures, and contract terms with high-profile clients.

Collaboration with Other Departments:

Work closely with the marketing team to align campaigns with sales objectives.

Coordinate with product development to ensure offerings meet market demand and customer needs.

Collaborate with finance to monitor sales forecasts, budgets, and profitability.

Sales Reporting:

Analyze sales data to forecast sales targets, and report on sales performance.

Provide regular updates to senior management on sales activities, achievements, and challenges.

Use CRM tools to track sales activities and customer interactions.

Market Expansion:

Identify new business opportunities and lead market expansion efforts.

Develop entry strategies for new markets and oversee execution.

Key

Qualifications:

Bachelor's degree in Business, Marketing, or related field (Master’s degree is a plus).

4+ years of experience in sales, with at least 2 years in a leadership role.

Proven track record of meeting or exceeding sales targets and managing a successful sales team.

Strong negotiation, communication, and presentation skills.

Proficiency in CRM tools and data analysis.

Ability to build and maintain strong relationships with clients and stakeholders.

Strategic thinker with the ability to anticipate market trends and adjust strategies accordingly.

Skills:

Leadership and team management

Sales planning and forecasting

Data-driven decision-making

Client relationship management

Budget and financial management

Location: Bangalore, Mumbai, Hyderabad, Pune, Delhi

Responsibilities :

● Build and nurture high performing teams of skilled software engineers. Find and hire top talent for your team

● Work closely with your team providing continuous feedback to raise the bar

● Shape team goals by developing a deep understanding of our business processes and success criteria

● Develop and execute a long-term product roadmap and architecture while balancing short term commitments

● Work closely with the team to architect and develop the best technical design and approach to solve complex problems.

● Take the accountability of the overall health of the products you build, and predictability of the deliverables of your team

● Effectively partner with engineering, product and business stakeholders across the organization to co-define and deliver on own and team goals

What are we looking for ?

● Bachelors or Masters Degree in Computer Science or a related field from a college of repute

● 8 to 14 years of industry experience in software engineering with 2 to 3 years of experience of directly managing a team of software engineers

● Prior experience in established start-ups would be preferred

● Experience with object-oriented design and languages

● Track record of building and delivering mission critical, 24x7 production software systems

● Experience architecting systems on AWS platform a strong plus

● Be able to deal with ambiguity and independently drive, design, and implement large scale software solution

● Proven track record of taking ownership and driving results on technical projects

● Ability to handle multiple competing priorities in a fast-paced environment

● Technical aptitude to quickly grasp complex technical issues and communicate directly with technical and non-technical teams

● Knowledge of professional software engineering practices and best practices for the full software development life cycle (SDLC), including coding standards, code reviews, source control management, build processes, testing, and operation

We operate in an industry where parents are constantly seeking information for the education or parenting of their kids. Thereby a parent must always get the right information on priority when researching online. We are hence looking for an SEO and content specialist who can enable us to become the top-ranked site in this sector in India.

• Perform ongoing keyword discovery, expansion, and optimization
• Research and implement On page and Off page optimization recommendations
• Research and analyze competitor advertising links
• Develop and implement link building strategy
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code
• Work with editorial and marketing teams to drive SEO in content creation and content programming
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
• Up-to-date with the latest trends and best practices in SEO

• Minimum a Bachelor's degree in Engineering, master’s degree is preferred
• Proven 4+ years of SEO experience
• In-depth experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends, Search Console, SEMrush)
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Knowledge of ranking factors and search engine algorithms
• #hustle

• Ground-level view of building out a global EdTech company that is going to impact hundreds of thousands of lives
• Be a part of the core team that drives the growth of the company
• Phenomenal work environment, with massive ownership and great growth opportunities

Location

Mumbai (office)

• Over +7 years of professional experience in analyzing, designing, developing and deploying client server web applications using .NET Core, C#, ASP.NET MVC and WEB API.

• Responsible for lead, develop and maintain .NET Core web applications and coordinate with other developers to maintain efficient, reusable, and reliable coding standards.

• Experience in writing .NET Core Web API using JWT tokens with a deep understanding of how to streamline data payloads for mobile and low bandwidth devices.

• Worked on .NET design patterns such as MVC including Dependency Injection (DI), and any custom/hybrid framework as designed by the Architects.

• Proficient developing real-time project, modern UI technology experience in Blazor (Web Assembly / Server) using with Dapper and MudBlazor.

• Extensive experience in conceptual data modeling, build out database design and schema, performing SQL query optimization and stored procedures using Microsoft SQL Server.

• Hands on experience in creating, deploying and managing reports using Crystal Reports. Participate in unit test and integration testing. Familiarity with Agile (Scrum) methodologies.

What you will do:

• Work on building scalable backend platform for customer & seller apps, brands platform, demand generation platform, supply chain & logistics platform, credit platform and several cross platform software components
• Participate in the process to fundamentally change the food and grocery ecosystem in India, and impact billions of people through technology, mobile, and data science

Requirements:

An ideal candidate for this role is someone who has-

• BE/BTech degree in Computer Science from a top engineering school
• 1-5 years of professional software development experience
• Strong problem solving skills and strong command on object oriented design, data structures, algorithms and other computer science fundamentals.
• Strong coding skills - professional experience in developing production-quality software in Java/Python
• Expertise in Web Services, Service-oriented architecture, Databases, NoSQL, Distributed systems, Cloud Technologies.
• Extreme software engineering skills to design and develop low-latency, high availability, internet-scale web services
• Solid understanding of the full software development life cycle and software engineering best practices
• Ability to understand business requirements and translate them into technical requirements
• Demonstrated ability to own software design and development end to end from requirements to launch.
• Ability to collaborate with cross-functional teams to define, design, and ship new features.
• A startup mindset  - An athlete who can run at breakneck speed of a startup, yet someone who can bring method to madness through processes suitable for different stages of the company - early stage prototyping and rapid experimentation, before product/market fit, after product/market fit, and scaling.
• Familiarity with Agile development, Scrums, continuous integration, and test driven development processes
• Data driven product development approach - strong focus on data backed engineering decisions.
• Ability to develop products incrementally in fast iterations
• Ability to do collaborative problem solving and design/build chaos resilient systems
• Strong focus on software quality
• Ability to mentor junior developers, and help build an excellent engineering team
• Ability to be a talent magnet - attract great talent to join the core team.