business development exicutive

Strong Client-Facing Engineering Manager Profile

Mandatory (Experience): Must have 8+ years of engineering experience, with substantial exposure to back-end development, scalable distributed systems, and modern web services

Mandatory (Leadership): Must have 2+ years of experience in people and delivery leadership, owning engineering execution and leading teams to deliver complex products

Mandatory (Client-Facing Experience): Must have proven experience working directly with external stakeholders / clients, translating client requirements into engineering plans and delivering solutions with high customer impact

Mandatory (Technical Skills 1): Must have in-depth experience with Java, Spring, microservices and understanding of Software development lifecycle (SDLC), building reliable, high-performance systems

Mandatory (Technical Skills 2): Strong problem-solving and design capabilities; experience with system design, architecture reviews, and engineering best practices

Mandatory (Tools): Must have expertise in agile methodologies and project management tools

Mandatory (Communication): Excellent written and verbal communication skills, with a track record of presenting technical solutions to both technical and non-technical stakeholders

Mandatory (Cross-Functional Collaboration): Must be skilled in working with product, design, sales, and client teams to drive requirements, delivery, and client success

Mandatory (Execution & Delivery): Demonstrated ability to manage end-to-end delivery, coordinate releases, prioritise effectively, and deliver results in time

Mandatory (Company):Product companies

Mandatory (Stability): Must have stayed for at least 2 years with each of the previous companies

Mandatory (Education): B.Tech in computer science, engineering or a related field from Tier 1, Tier 2 colleges (Master's preferred)

Mandatory (Note 1): Education can be ignored for candidates with proven experience in strong, reputed product companies

Mandatory (Note 2): This role is a balanced mix of individual contribution and leadership responsibilities (50–50).

JD-

Client relations managers -establish, develop, and nurture lasting relationships with customers

Making sure all the leads of the clients after placing orders are met.

➢ Ensuring your existing clients are satisfied through after-sales service.

➢ Always ask them for true feedback.

➢ Servicing the client after receiving the order till the time of collection

of payment.

➢ Resolve the queries and questions of all the clients.

➢ Give or support the participants/clients about company products or

services.

➢ Acting as a point of contact for complaints and escalating issues to

the concern.

🔧 What You’ll Do

• Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
• Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
• Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
• Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
• Maintain clear communication logs and support documentation.
• Be a voice of the customer, advocating for their success and experience.

👌 What Makes You a Great Fit

• You genuinely enjoy helping people and want to see them succeed.
• You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
• You’re curious, empathetic, and a strong communicator — especially in writing.
• You're comfortable engaging with people from diverse cultural and business backgrounds.
• You don’t mind watching session recordings to spot friction points — and suggesting improvements.

🌐 Nice-to-Have Skills (Not Mandatory)

• Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
• Prior experience in a SaaS startup, especially in a support, CX, or success role.

Requirements:

6+ year of working experience .

Strong understanding of web fundamentals

Deeply technical with a track record of successful delivery.

Manage daily/weekly scrums.

Lead technical strategy and implementation for various team initiatives with an alignment with project / client expectations

Proven record of building project from scratch.

An entrepreneurial spirit combined with strong program and project management skills.

Excellent written and verbal communication skills with the ability to present complex plans and designs.

Excellent judgment, organizational, and problem-solving skills.

Excellent design and architecture knowledge.

Data-driven decision making.

We are looking for an enthusiastic marketing intern to join our marketing department and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.

As a marketing intern, you will collaborate with our marketing and advertising team in all stages of marketing campaigns. Your insightful contribution will help develop, expand and maintain our marketing channels. This internship will help you acquire marketing skills and provide you with knowledge of various marketing strategies. Ultimately, you will gain broad experience in marketing and should be prepared to enter any fast-paced work environment.

Responsibilities:

• Collect quantitative and qualitative data from marketing campaigns

• Perform market analysis and research on the competition

• Support the marketing team in daily administrative tasks

• Assist in marketing and advertising promotional activities (e.g. social media, direct mail, and web)

• Prepares promotional presentations

• Help distribute marketing materials

• Manage and update company database and customer relationship management systems (CRM)

• Help organize marketing events

Core areas of work:

• Creating product inspiration pieces and demos for the ad products we develop
• Design, update and manage the website together with the design team
• Support Product Marketing with timely and effective marketing collaterals
• Drive the internal brand agenda for employees, brand and business
• Design for social media.
• Design presentation decks for Sales and Marketing

You are the one, if:

• You are attentive to details and an extra space ticks you off.
• You value time
• You are good at expressing your thoughts, be it in any form - written, verbal or visual.
• A good challenge exites and motivates you.
• You have some understanding of the digital advertising/marketing ecosystem. If not, you are someone who is keen to learn.
• You can independently handle projects and take them from concept to execution.
• You are passionate about something outside of work.
• You have realised that I misspelt 'excites' in point no. 4

• A strong work ethic and sense of commitment
• Responsible for end-to-end recruitment cycle i.e., sourcing qualified candidates to deploying selected candidates with the clients.
• Understanding & analyzing the requirement of the position based on client’s specifications.
• Experience in End-to-end recruitment: Sourcing to on boarding candidates.
• Sourcing of candidates via internet postings, networking, headhunting and internal Database.
• Ability to source resumes quickly and work on multiple positions simultaneously Thorough screening applications for identifying quality candidates.
• Sound knowledge on Sourcing Candidates thru RESDEX, Monster & various Job Sites.
• Excellent knowledge in Boolean function & usage of various job board database.
• Foster long-term relationships with candidates and clients
• Draft job descriptions push them through all talent acquisition channels and coordinate candidate sourcing with the same.
• Doing junior to middle level hiring for all verticals.
• Review applicants to verify if position requirements are met.
• Format resumes meeting client expectations.
• Telephonic Screening of the profiles checking for Technical Fitment, Behavioral Fitment, Stability etc.
• Utilize your innovative and effective convincing and negotiation skills to impress and attract top talent.
• Follow up with candidates and client and maintain records of progress.
• Craft and send personalized recruiting emails with current job openings to passive candidates.
• Keep up to date with new technological trends and products
• You need to be comfortable being an individual contributor and working in an ambiguous, chaotic and fast paced work environment.
• Strong decision-making skills
• Experience in end-to-end recruitment Quick learner and a passion for bridging talent with opportunity

Minimum qualifications -

• Bachelor’s degree
• Telephonic Skills
• Interviewing & Negotiation skills
• Excellent interpersonal communication skills
• Excellent English Communication Written & Verbal, with very good E-Mail writing skills & etiquette.
• Professionalism
• Strong social aptitude and ability to build relationships
• Technical knowledge to be able to talk to job prospects and understand qualifications