ACL SunGard Treasury Systems (Tech/ Func Support Er.)

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.

Role Overview:

We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.

Key Responsibilities:

• Lead and mentor team of Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India

Full Stack Developer (Vuejs and PHP)-5+ YRS; Immediate profiles- From Pune

locations

We are looking for a FS (Strong_FE) Developer responsible for developing front-end code

.You will be responsible for developing and integrating the front-end elements .

Therefore, should possess and strong understanding of VueJs.

Responsibilities

 Develop new user-facing features using VueJS.

 Must be able to write organized, and performant code using VueJS, CSS, and

HTML that works on all modern browsers

 Build reusable code and libraries for future use.

 Optimize application for maximum speed and scalability.

 Collaborate with other team members.

 Quick Learner

 Should be able to understand the business logic

 Responsible for end to end activities of development cycle

 Participate in sprint planning meeting and estimate the stories based on features

 Complete the tasks within the estimate and handover to QA

 Able to manage the priority changes and work accordingly

 Develop features with minimal guidance

 Adhere to the process and coding standards and guidelines.

 Developing back-end website applications

 Ensuring cross-platform optimization for mobile phones

 Maintain quality and ensure responsiveness of applications

 Test software to ensure responsiveness and efficiency

 Troubleshoot, debug and upgrade software

Primary Skills

 Expertise in VueJS

 Experience in JIRA, Bitbucket, PHP(Symphony/Laravel Framework)

 HTML, CSS and skills essential to developing interactive web pages.

 Proficient understanding of cross-browser compatibility issues and ways to work

around them.

 Responsive css knowledge.

 Good communication skills

 Attention to Details

Position: Digital Marketing Manager & Trainer

Experience Required: 3–5 Years

Location: Kurukshetra, Haryana

Company: Digimaniac (Marketing Agency & Educational Institute)

About Us:

Digimaniac is a leading digital marketing agency and training institute in Kurukshetra. We provide innovative marketing solutions to businesses across industries and also equip aspiring professionals with practical digital marketing skills.

We are looking for a Digital Marketing Manager & Trainer who can take on a dual role—driving client projects while also conducting classes for our students.

Key Responsibilities:

Client & Agency Work

• Develop, plan, and execute digital marketing campaigns across platforms (Google, Meta, LinkedIn, etc.).
• Manage SEO, SEM, Social Media Marketing, and Email Marketing strategies.
• Oversee paid ad campaigns for clients as well as institute promotions.
• Work on lead generation campaigns for both student admissions and client acquisition.
• Manage and mentor a small team of digital marketing executives/interns.
• Create monthly reports, analyze performance, and optimize campaigns for better ROI.
• Collaborate with the academic and sales teams to align marketing strategies.
• Keep up-to-date with industry trends and apply best practices.

Education & Training

• Conduct engaging training sessions and classes on digital marketing topics such as SEO, SEM, social media, content strategy, and analytics.
• Design and deliver course material, including curriculum, slide decks, assignments, and assessments.
• Mentor students individually, provide constructive feedback, and guide them through practical, real-world projects.
• Monitor student performance, attendance, and learning outcomes to ensure consistent progress.
• Contribute to the institute’s growth by supporting admission campaigns, student lead generation, and promotional activities.

Requirements:

• 3–5 years of proven experience in Digital Marketing.
• Strong knowledge of SEO, PPC, Social Media Marketing, and Analytics.
• Hands-on experience with Google Ads, Facebook Ads, and other paid campaign platforms.
• Prior teaching or training experience is highly desirable.
• Excellent communication, leadership, and presentation skills.
• Ability to balance both client-facing responsibilities and classroom training.

Perks & Benefits:

• Competitive salary (based on experience & skills).
• Growth opportunities in both agency and education sectors.
• Exposure to diverse projects and industries.
• Friendly and collaborative work environment.

• Good knowledge in PHP , Linux and DB.
• Good knowledge in Laravel, Codeigniter Framework or any Framework.
  
• Good knowledge in Javascript.
• Candidate must have a good experience in Practical PHP, OOPS & SQL concepts.

Location: HSR Layout, Bangalore

Job Title: Consultant - SDR / Inside Sales / Business Development

Job Overview:

As a Sales Development Consultant, you will be at the forefront of our sales efforts. You will be responsible for generating and nurturing leads, initiating meaningful interactions, and setting the stage for our sales team to succeed, all while operating within the US time zone.

Key Responsibilities:

Lead Prospecting:

o Identify and prospect potential customers and leads through various tools like LinkedIn Sales Navigator / Apollo / Lusha / Zoom Info

o Tailor outreach efforts based on lead characteristics and requirements.

Lead Qualification:

o Evaluate and qualify leads to ensure they meet predefined criteria and are ready for engagement by the sales team.

o Gather essential information to facilitate the sales process.

Ideal Customer Profiling:

o Prospect leads based on the ideal customer profile (ICP) and business requirements defined by the sales and marketing teams.

o Align sales efforts with our target customer segments.

Meeting Scheduling and Follow-Up:

o Initiate contact with potential customers to schedule product/service demonstrations and meetings.

o Maintain diligent follow-up to ensure appointments are attended and opportunities are maximized.

LinkedIn Outreach:

o Engage in strategic outreach on LinkedIn to connect with professionals, share valuable content, and build relationships.

o Craft personalized messages to initiate meaningful conversations.ns.

• Experience building applications using NodeJS and frameworks such as Express.
• Thorough understanding of React.js and NodeJS including its core principles.
• Ability to understand business requirements and translate them into technical requirements.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Strong experience with MongoDB, Postgres
• Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM
• Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router
• Good understanding of HTML5 and CSS3, and Sass 
• Understanding of server-side rendering and its benefits and use cases

• IT hardware & software services
• Web / App Design & Development
• Digital Marketing & Social Media Services
• Branding & Marketing Services
• Business and Management Consulting
• HR & Recruitment Services
• Graphic Designing
• Interior & Architecture Services
• Content, Photography and Videography.

• Planning & Strategy- Plan and execute a sales strategy that will help the team to get quality business.
• Build Process- Prepare a sales plan and sales performance tracking system to keep track of the process from approaching to acquiring each prospective client.
• Marketing Material- Creates marketing literature and web-based features to promote products and time-sensitive sales
• Networking- Attends trade exhibitions and industry events to learn about cutting-edge products & services, and get new clients and vendors.
• Lead Generation- Generate qualified leads by proper utilization of calls, email, social media, and other means to get in touch with the relevant personnel in the client company
• Lead Management- Document all the meetings through different methods, such as CRM, MS Excel, Minutes of Meeting (Email), etc.

• Learning- Becomes fluent in all products and services offered by us through testing, demonstrations, and research
• Need analysis- Assesses clients’ needs and accordingly make recommendations and solutions.
• Proposals- Prepare presentations to address the client’s problems with relevant solutions in a consultative manner.
• Educate- Demonstrates our offerings to highlight its pros and cons, v/s various competing products or services.
• Deals- Negotiates sales, package discounts, and long-term contracts with clients
• Stay Updated- Gains familiarity with the different industries, and stays updated on trends and innovative products

• Consulting- Provides technical advice, and after-sales.
• Project Management- Coordinate with the internal & external teams to complete projects within the set deadline.
• Client Servicing- Maintain good relationships with clients by taking constant feedback on the systems and services
• Relationship Management- Maintain good relationships with the internal, as well as external stakeholders.

• YEARS OF RELEVANT EXPERIENCE- 3+ Years of proven experience in Sales/ Business Development.
• EDUCATION & CERTIFICATIONS- We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Sales & Marketing, Business Management, Computer Science or other relevant fields.
• SOFTWARE & APPLICATIONS- Tech-savvy with good knowledge of MS Office, CRM Systems, have knowledge and can adapt to other technologies very quickly.

• Excellent communication (verbal & written), interpersonal and consulting skills.
• Knowledge of relevant products and services.
• Motivated, have negotiation skills, attention to detail, and critical thinking under high-pressure
• Sound judgment to recognize prospects’ key pain areas, and understand clients’ requirements.
• Ability to meet targets and deadlines.
• Confident, pleasant personality, ambitious, self-motivated, organized with leadership and management skills.

Roles & Responsibilities:

• As one of the earliest employees, there will be a lot on your plate. All the time!
• You'll build new product features from start to finish: through conception, research, maintenance, and polish. Think features to improve our collaborative student learning platform, such as new collaborative learning activities for teaching coding and other subjects.
• You'll build improvements to performance, reliability, and product polish — for example, improving the efficiency and performance of our replicated state systems.
• You'll build and improve processes and internal tools with simplicity and productivity in mind — such as, a tool to sync updates between zoho, slack etc.

This might be for you if...

• You have knowledge of ReactJS and any backend technology along with that
• You have been professionally coding for at least 3 years
• You have worked in a startup and relish the chaos and pressure
• You've built and maintained quality user interfaces that have reached a large audience, ideally while the product is experiencing rapid growth.
• You can readily learn most technologies as you go. To you, technologies are about tools and tradeoffs, not an ideology.
• You care about the business implications of anything you build. You're not just going after cool stuff — you understand the balance between craft, speed, and the bottom line.