Academic counselor

Data Engineer  

Overview 

We are seeking skilled Data Engineers to join our Data & Digital Twin Foundation team. You will design, build, and maintain data pipelines that power digital twin platforms, real-time operational systems, and AI/ML workloads. Working closely with data architects, simulation engineers, and ML teams, you will transform raw operational data into high-quality, governed datasets that drive intelligent decision-making. 

Our core data platform stack includes: 

Data Platform & Lakehouse 

• Databricks as the single point of truth for all data
• Realtime Data Pipelines implemented using Kafka for data ingestion.
• Databricks SQL for analytical queries 
• Unity Catalog for metadata management and governance 
• Terradata for data warehouse and business intelligence.

Stream & Event Processing 

• Apache Kafka for real-time event ingestion 
• Structured Streaming for continuous data processing 
• Delta Live Tables for declarative, quality-enforced pipelines  

Data Quality 

• Delta Live Tables expectations for data validation 
• Data profiling and anomaly detection 

Key Responsibilities 

• Design, develop, and maintain scalable data pipelines using Databricks, PySpark, and Delta Lake 
• Build real-time and batch data ingestion pipelines from diverse operational systems using high-performance Kafka data pipelines.
• Implement data transformations that serve digital twin platforms and operational analytics 
• Integrate Kafka event streams with Databricks for real-time operational state updates 
• Implement data quality checks using Delta Live Tables expectations 
• Ensure data governance compliance through Unity Catalog (lineage, access control, metadata) 
• Optimize pipeline performance, reliability, and cost efficiency 
• Write clean, well-documented, and testable code following engineering best practices 
• Collaborate with ML engineers to deliver feature-engineered datasets 
• Participate in code reviews, knowledge sharing, and continuous improvement initiatives 
• Support production data systems through monitoring, troubleshooting, and incident resolution.
• Build business data warehouse solutions using Terradata for business intelligence.

Preferred Qualifications 

• 7+ years of hands-on data engineering experience 
• Track record of building and maintaining production-grade data pipelines 
• Experience with Delta Live Tables for declarative pipeline development 
• Experience working in agile, cross-functional teams 
• Familiarity with time-series data patterns and operational data modelling 

Highly Desirable 

• Experience building data pipelines for digital twin or simulation platforms 
• Familiarity with operational state modeling for real-time systems 
• Exposure to physics-informed or time-series ML feature engineering 
• Experience working with distributed, multidisciplinary teams 
• Exposure to industrial domains such as Manufacturing, Logistics, or Transportation is a plus 

Location: Hyderabad, Telangana 

Department: Engineering 

Employment Type: Full-Time

• Responsibilities:
• Collaborate with Business Unit and under the guidance of Recruiting Manager to close all open position requirements
• Research and identify the most suitable platforms and options for sourcing relevant profiles
• Develop and update job descriptions and job specifications for sourcing relevant profiles
• Responsible to screen candidates resumes and job applications with regards to relevant knowledge, technical skills, soft skills, experience and aptitudes
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates and find the right-fit profile
• Monitor and apply HR recruiting best practices
• Should be able to close open position requirements within the set time-frame
• Should be able to conduct background or reference checks on job applicants, particularly those who will be given job offers
• Connect with the candidates whom the joining offer has been made and ensure they convert to full-time employee
• Act as a point of contact and build influential candidate relationships during the selection process
• Should display the highest level of work ethics and integrity
• Payroll activities and ESI PF

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

Job Title: Mobile Application Developer -Flutter

Company: Fortmindz

Location: Kolkata

About Fortmindz:

Fortmindz is a cutting-edge software development company that specializes in delivering innovative and intuitive mobile applications. We are looking for a talented Flutter Developer to join our team and help build high-quality, visually appealing, and user-friendly mobile applications.

Responsibilities:

• Design and develop innovative mobile applications using Flutter and Dart programming language
• Collaborate with cross-functional teams to understand user requirements and translate them into technical specifications
• Implement UI/UX designs and develop custom widgets to enhance the overall user experience
• Debug and fix technical issues, ensuring the smooth functioning of the application
• Participate in code reviews and contribute to the development of best practices and coding standards
• Keep up-to-date with the latest technologies and advancements in the Flutter framework

Requirements:

• Bachelor's or Master's degree in Computer Science or a related field
• At least 2 years of experience in Flutter development
• Strong knowledge of Dart programming language and Flutter framework
• Strong knowledge of at least one state management tool such as bloc, provider or riverpod
• Should be able to implement RESTFull api's
• Experience with Agile software development methodologies
• Excellent problem-solving, analytical, and communication skills
• A passion for delivering high-quality and user-friendly mobile applications

Benefits:

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• A dynamic and inclusive work environment
• Access to cutting-edge technologies and tools

If you are a talented Flutter Developer who is passionate about delivering high-quality mobile applications, we would love to hear from you! Please submit your resume and a cover letter highlighting your relevant experience.

Fortmindz is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Must Have:

• Thorough experience (Sr. Developer: 3+ years) in core python as well as the Django framework.
• Deep understanding of designing and implementing REST web services/APIs.
• Ability to address authentication and security constraints efficiently.
• Knowledge about Amazon web services and ability to integrate it.
• Ability to write complex python utility scripts.
• Ability to deliver design documentations whenever needed.
• Knowledge of Version Control using SVN/GIT.
• Ability to analyse, debug and resolve basic to complex problems on-demand (independently).

Nice To Have:

• Knowledge with microservice architecture is a BIG plus.
• Knowledge of the docker platform to serve the applications in docker containers and being able to use docker compose will be a plus.
• Leadership and Time Management skills.

• Experience in managing medium to large scale application project from beginning to end, with skills in requirement study and functional/detail design, QA, testing, and software change/version control management is advantageous

• Expertise in application development, and familiar with C#, Asp.net, jQuery, Webservice (REST/SOAP), Microservice, WCF
• Basic Equities Trading product knowledge is expected
• Familiarity with Equities/trade processing experience is an advantage
• Strong analytical and problem-solving skill is a must
• Ability to work under pressure, handle multiple tasks and work to tight deadlines.
• High sense of ownership of task assigned, deliver applications with high quality and efficiency.
• Good communication, inter-personnel skills is required
• Team player with strong interpersonal and communications skills
• Looking for 4 – 8 years’ experience in .NET

• Training and Development