Academic counselor

JOB DESCRIPTION

JOB TITLE/HEADLINE: Fintech Product Manager

EMPLOYMENT TYPE: Full time, permanent.

REPORTING TO: CBO

LOCATION: Mumbai

ABOUT THE ROLE:

• We are looking for a motivated self-starter with having customer-centric approach who thrives on working in a fast-paced, rapidly evolving business and is keen to build differentiated value prop for the customer.
• Who has hands-on experience in developing & managing Credit Card product
• Will end to end manage the product’s core value proposition, including product collaterals, customer communication, etc.?
• Design, develop and launch a new product in the market.
• Will manage end to end customer journeys, processes and customer experience.
• Cross-functional ( Technology, Risk, Compliance, Operations) engagement to drive product development and usage.

WHAT WE EXPECT FROM YOU:

• Manage product segment, drive and track customer value proposition.
• Product Pricing and usage analytics
• Product features, offering, cross-selling, up-selling strategies
• Understanding and bundling 3rd party products and services
• Referral programs, customer engagement and retention
• Product Management, product roll-out and coordination
• Manage all product collaterals & customer engaging properties such as customer statements etc.
• Manage all the processes related to value prop delivery and fulfilment
• Manage customer communication throughout the customer journey and create delighters for the customer through assertive communication
• Create and manage customer communication channels like SMS, Email, Whatsapp, IVR and mobile app notifications.
• Track and identify features utilisation and drive higher feature penetration. Create & manage product utilisation dashboards. Publish reports of product depth & feature penetration to senior stakeholders.
• Engage with a partner to identify opportunities to introduce new features through competition benchmarking
• Have cross-functional engagement with internal & external stakeholders to drive product development and higher product usage.
• Drive internal governance processes for launching any product, method etc.

OUR IDEAL CANDIDATE:

• BE / B.Tech. (Premier/Tier I), MBA (Premier/Tier I) with total work experience of 3+ years preferably in Fintech
• Excellent academic background and records
• Extra-ordinary skills in crisis management, interpersonal communication, collaboration and teamwork.
• Master of multiple tasking. Takes on initiatives and challenges
• In short, we are looking for superstars to join a superstar team!

YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:

• We value balance. We are committed to providing an environment where you can balance great work with a great life.
• We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
• We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
• Multicultural workplace. A multicultural and diverse team of colleagues from different states.
• An opportunity to wear many hats
• An entrepreneurial crew that supports risk, intuition, and frequent experimentation
• The opportunity to make an impact in a transformative industry
• A chance to build and lead a highly talented and driven team

OTHER PERKS & BENEFITS:

• Progressive and flexible work hours that match your personality and lifestyle.
• Compensation could include stock options for significant upside.
• Health benefits
• Cool gadgets and swags
• Attractive wellness programs
• Competitive performance bonus
• Paid sick leave
• Paid maternity and paternity leave
• Career development training.

ABOUT THE COMPANY:

Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.

The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.

We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.

About the role –

● Counsel students over the phone for admissions in UG & PG Courses.

● Assist learners in forms filling for admission.

● Guide students to take admission in our partner colleges as per the assigned targets.

● Have a direct access to the colleges SPOC as & when required & help in admission conversion

process. Maintain daily MIS on the calls & walk-ins (if any)

Must have skills:

● Excellent listening + communications skills (English, Hindi, Kannada and Tamil)..

● Interpersonal Skills

● Integrity and Professionalism.

● Ability to operate within a wide range of student personalities and background.

● Should enjoy working in a core sales driven environment.

● Self-starter & ability to execute high velocity closures.

● Inherent ability to have engaging conversations.

Responsibilities: 

● Communicate with clients to get a clear view on their hiring needs and

organisational goals.

● Research into clients' companies. 

● Research into competitors and market place. 

● Define job description and document specifications and guide the team to deliver

the potential candidates. 

● Identify prospective candidates using a variety of channels. 

● Create a candidate persona for each open position. 

● Conduct confidential interviews and coordinations with the required panels. 

● Follow-up references and check credits. 

● Present shortlisted candidates. 

● Present detailed candidate profile summaries. 

● Build long-term client relationships. 

● Research and develop recruiting leads.

● Develop a sustainable candidate lead strategy. 

● Advise clients on best recruiting practices. 

Qualifications: 

● 5+ years of experience in recruiting and relevant years of experience in the

handling Team. 

● Excellent understanding of recruitment processes. 

● Proficiency in using applicant tracking systems (ATS). 

● Understanding of Recruitment Marketing software is a plus. 

● Good knowledge of candidates selection methods. 

● Good understanding of Employer Branding strategies. 

● Experience with candidate sourcing tools and methods. 

● Critical thinker and problem-solving skills. 

● Excellent interpersonal, presentation and communication skills. 

● Time-management skills and on-time result driven

Job Title: Lead – Product Engineering

About SalesPanda, a unit of Bizight Solutions Private limited

SalesPanda is a Sales & Marketing Automation Platform to help companies grow their business directly as well as through their channel partners. With features like Content Marketing, Social Media Marketing, Email Marketing, Lead Management, Website Activity Tracking, it acts as an integrated platform to manage sales & marketing efforts. We work predominantly with insurance and financial services companies to automate digital marketing for their channel partners.

SalesPanda is a product of Bizight Solutions a reputed B2B Digital Agency with decades of sales and marketing experience. The company has a decade long experience and works with premium clients like IBM, AWS, HDFC, Aditya Birla, MaxLife, ICICI Home Finance Ingram, Redington, and many more.

Experience Required: 8-12 years
Education: Full-time Graduation in relevant IT stream (BE in CS/B.Tech CS) is mandatory.

Job Profile

We are looking for young and energetic technical folks who are willing to take up the challenge of leading the technical roadmap and the architecture of a fast-growing SaaS product.

The current role is for “Lead– Product Engineering for SalesPanda” and it requires the candidate to technically lead the product (SalesPanda) architecture, infrastructure, and application both. The infrastructure is hosted on AWS and the application is on LAMP. The candidate needs to have a good understanding and preferably hands-on experience of:

• Design and development of LAMP-based SaaS and Mobile product
• Software development lifecycle including source code control, issue tracking, version management, unit, and integration testing
• Understanding of AWS Cloud deployment and technologies like Lambda etc
• Performance tuning of database and application code
• Queuing solutions like AWS SQS, RabbitMQ etc
• Web/Mobile Security and Vulnerability Testing
• Third-party API integration
• Enhancing code coverage and quality through automated frameworks and tools.
• GIT and Jira processes

Experience in working with BFSI clients will be an added advantage.

Roles and Responsibilities

The candidate is expected to perform the following

• Review and optimize product architecture
• Optimize the product scalability and performance – this would involve working with the development and testing team and implement innovative ways to scale.
• Improve Development/ QA processes
• Plan best practices and also work hands-on on new features to check viability before handing over to development teams – e.g. API for email integration, CRM integration, Social media APIs
• Study AWS infrastructure setup and plan optimization
• Review application security and plan/implement the roadmap with the security team.

Skills Required:

• Must have hands-on experience of the language core PHP and framework Laravel, MySQL
• Experience in building cloud (AWS) solutions
• Must have worked with distributed systems and understand caching, queue management, and message brokering.
• Should have good knowledge of stateless applications and has worked with the auto-scaled environment on the cloud
• Should understand serverless concepts e.g. AWS Lambda etc.
• Must be a hands-on techie who can lead the team from the front.
• Implement new tools and technologies to further improve product stability
• Understanding of Integration of Email, Instagram, WhatsApp, Facebook, and other APIs
• Familiarity with security technologies, processes, and concepts such as Authentication and Authorization, Static Code Analysis, penetration testing methods
• Experience with common application security issues and remediation
• An understanding of performance engineering especially SQL tuning Unit and Integration testing frameworks and tools
• Experience in using source code control tools like Git

Employment Type: Full Time, 5 days a week

Compensation : As per industry standards

Job Location: Nehru Place, New Delhi

Visit http://www.bizight.com/">www.bizight.com and http://www.salespanda.com/">www.salespanda.com to know more about us.

• Opportunity to work on highly challenging international projects.
• Opportunity to travel & work with International clients.
• Flexible and friendly work environment
• Great organisational culture, focus on employee's well-being.
• Work-life balance.
• Be part of the best place to work for certified company

This role will work with some of our most important integrations between The company Product and financial institutions & Partners – making sure that API's are implemented and tested and data mapped in a standardized and quality-assured way.

Mandatory skill sets of the Candidate:

• Minimum 3 years of working experience in XSLT language (XSLT 1.0 + 2.0)
• Minimum 3 years of working experience in XML processing (XPath, XSD schema)
• Minimum 3 years of working experience in Java (v11) and Junit
• Excellent English communication skills (speaking, writing, and reading)
• Experience working in agile development processes
• Familiarity with code versioning tools Git, JIRA

Other Desired Skills and Experience

• More than 5 Years of experience with Payment Ecosystems
• More than 5 Years of experience in Integration to Banks, Payment Acquirers, PSP’s
• Upon having demonstrated results in this role – responsibility can expand into the product team for developing the core product