Sales and Marketing Executive

Job description:

Apprication Pvt Ltd -Hiring for BPO Technical support Executive- Work from office -Night shift - Goregaon(E)

Job Summary

Serve as a global front-line technical expert for POS software (SaaS). You will troubleshoot issues, support installations, manage integrations, and deliver an exceptional customer experience, collaborating closely with merchants, developers, and internal stakeholders across regions.

Core Responsibilities

1. Software Support & Incident Management

• Act as the primary point of contact for customers—respond via tickets, phone, email, and chat. Provide timely and high-quality SaaS POS support.
• Troubleshoot software platform issues, including POS functionality, APIs, payment integrations, and cloud connectivity.
• Log, track, escalate, and follow through on tickets; use tools like JIRA.

2. POS Integrations & API Troubleshooting

• Support integration between the SaaS platform and POS systems, payment gateways, and backend services. Diagnose and resolve integration issues.

3. Documentation, Knowledge Base & Training

• Create and maintain support documentation such as FAQs, onboarding guides, and troubleshooting articles.
• Identify gaps in self-help documentation and help fill them.
• Provide training for Merchants and support team members.

5. Merchants Communication & Stakeholder Collaboration

• Keep Merchants updated on ticket status, resolution timelines, and escalations.
• Work cross-functionally with product, engineering, onboarding, and customer success teams.
• Handle administrative tasks, process compliance, and internal alignment.

Qualification

• Fluent English Required – Your international accent should clear communication across borders
• Accent Requirement-English with an International (Neutral) Accent
• Merchant Support Partner – Guide merchants with software issues via phone and email—empathetically and efficiently
• Remote Installation Wizard – Install software remotely with finesse and precision.

About the Role:

We are looking for an experienced and imaginative Generative AI Architect & Engineer to lead, design, and build cutting-edge solutions using Large Language Models (LLMs) such as OpenAI’s GPT-4/5, Google Gemini, Meta’s LLaMA, and Anthropic Claude. You will spearhead the development of a corporate-wide GenAI platform that harnesses proprietary enterprise knowledge and empowers sales, operations, and other departments with instant, contextual insights, guidance, and automation.

As the GenAI leader, you will be responsible for building scalable pipelines, integrating enterprise content repositories, fine-tuning or adapting foundational models, and creating secure and intuitive access patterns for business teams. You are passionate about creating highly usable solutions that solve real-world problems, and are fluent across architecture, implementation, and MLOps best practices.

Key Responsibilities:

• Architect and implement an end-to-end GenAI solution leveraging LLMs to serve as a contextual assistant across multiple business units.
• Develop pipelines to ingest, clean, and index enterprise knowledge (documents, wikis, CRM, chat transcripts, etc.) using RAG (Retrieval-Augmented Generation) patterns and vector databases.
• Lead fine-tuning, prompt engineering, and evaluation of LLMs, adapting open-source or commercial models to enterprise needs.
• Design a secure, scalable, API-first microservice platform, including middleware and access control, integrated into corporate systems.
• Work closely with sales, operations, and customer support teams to gather use cases and translate them into impactful GenAI features.
• Drive experimentation and benchmarking to evaluate various open and closed LLMs (OpenAI, Claude, Gemini, LLaMA, Mistral, etc.) for best performance and cost-efficiency.
• Collaborate with DevOps teams to enable MLOps workflows, CI/CD pipelines, versioning, and A/B testing for AI models.
• Contribute to technical documentation, best practices, and internal knowledge sharing.

Key Qualifications:

• 4–5+ years of hands-on experience in AI/ML product development or applied research.
• Demonstrated experience working with LLMs (OpenAI, LLaMA, Claude, Gemini, Mistral, etc.) and RAG pipelines, including vector search (FAISS, Weaviate, Pinecone, Chroma, etc.).
• Strong Python skills and experience with frameworks such as LangChain, LlamaIndex, Transformers, Ray, HuggingFace, or equivalent.
• Deep understanding of NLP, model fine-tuning, embeddings, tokenization, and content ingestion pipelines.
• Exposure to enterprise content systems (e.g., SharePoint, Confluence, Salesforce, internal wikis, etc.) and integrating with them securely.
• Solid foundation in software architecture, microservices, API design, and cloud deployments (Azure, AWS, or GCP).
• Experience with security, RBAC, and compliance practices in enterprise-grade solutions.
• Ability to lead projects independently and mentor junior engineers or data scientists.

How to Apply:

Submit your resume and a short technical project summary or portfolio (GitHub, Hugging Face, blog posts)

We are a PVC Profiles Manufacturing firm based in Vasai . We are manufacturers of P.V.C. Pipe with IS-9537 (Part III), Casing-n-capping & P.V.C. Profile from 1988. This background helps us in creating quality plastic products for a wide range of industrial, commercial as well as consumer applications.  We are one of the leading manufacturers of P.V.C. Profile. We stress on durability, strength to weight ratio and good finish to our products. The Company is consistently operating with the customer perspective in mind and customer – Company Relationship, Quality and Innovation

Job Profile

Job Info Looking for Field Sales Executive who will attend to the given Leads and convert them into sales as well as market our Products offering to Real Estate Builders & Construction Companies.

Requirements:

 Bachelors Degree In Commerce

 Willing to travel for Field Work

 Fluency in Verbal and Written English & Hindi

 Experience of 1-4 Years B2B Sales and Marketing [Preferred]

 Good Interpersonal Skills & a flair for Sales

Job Description

 Identify new opportunities and leads through Personal Contacts and follow-up with the prospects in a timely and systematic manner

 From Initial Enquiry – Quotation & Negotiation – Material Delivery – On-site execution & Final Payment Follow up => All shall be in Employee scope of Work

 Co-ordinate with the office and act as an intermediary between Client and Office

 Build deep and active relationships with key decision-makers at the customer level.

 This position requires the ability to act independently and to take initiative with supervision from manager

 Target Audience – Real Estate Builders & Construction Companies

 Field Work full time required

Working Days -Time

Timings: 09:30 AM to 6:30 PM - Mon to Sat Place of... More

Recruiter Instructions

Complete Address

Fixed Salary = Rs. 20,000 - Rs. 30,000

[+] Conveyance

[+] Commission Incentive - Approx Rs. 15,000 - Rs. 20,000 per month based on current employees

Benefits: Company Cell Phone, Bonus, PF / ESIC, Incentives on New Sales, Travel Reimbursements

Generate Notes :-

- Kindly don't send any freshers

- Have all prospect read through the JD

- Ensure the candidates call & confirm before showing up for the interview

- Prospects should have some sort of proof of previous employment either verified by you or us at the time of interview

Ghatkopar East, Mumbai 400077

https://goo.gl/maps/xY76qjTrVGuKqaYY7

Role: Head of Analytics

Location: Bangalore (Full time)

ABOUT QRATA: 

Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest growing startups using Qrata’s talent marketplaces. To sign-up, please visit Qrata Talent Sign-Up 

ABOUT THE COMPANY WE ARE HIRING FOR: 

Our client is offering credit card solutions for banks and financial institutions. It provides services like credit card design and onboarding, credit card authorization, payment processing, collections and dispute resolutions, credit card fraud detection, and more. They serve in the B2B space in the FinTech market segments.

POSITION OVERVIEW 

We are seeking an experienced individual for the role of Head of Analytics. As the Head of Analytics, you will be responsible for driving data-driven decision-making, implementing advanced analytics strategies, and providing valuable insights to optimize our credit card business operations, sales and marketing, risk management & customer experience. Your expertise in statistical analysis, predictive modeling, and data visualization will be instrumental in driving growth and enhancing the overall performance of our credit card business.

Responsibilities:

1. Develop and implement Analytics Strategy:

o Define the analytics roadmap for the credit card business, aligning it with overall

business objectives.

o Identify key performance indicators (KPIs) and metrics to track the performance

of the credit card business.

o Collaborate with senior management and cross-functional teams to prioritize and

execute analytics initiatives. 2. Lead Data Analysis and Insights:

o Conduct in-depth analysis of credit card data, customer behavior, and market trends to identify opportunities for business growth and risk mitigation.

o Develop predictive models and algorithms to assess credit risk, customer segmentation, acquisition, retention, and upsell opportunities.

o Generate actionable insights and recommendations based on data analysis to optimize credit card product offerings, pricing, and marketing strategies.

o Regularly present findings and recommendations to senior leadership, using data visualization techniques to effectively communicate complex information.

3. Drive Data Governance and Quality:

o Oversee data governance initiatives, ensuring data accuracy, consistency, and

integrity across relevant systems and platforms.

o Collaborate with IT teams to optimize data collection, integration, and storage

processes to support advanced analytics capabilities.

o Establish and enforce data privacy and security protocols to comply with

regulatory requirements.

4. Team Leadership and Collaboration:

o Build and manage a high-performing analytics team, fostering a culture of innovation, collaboration, and continuous learning.

o Provide guidance and mentorship to the team, promoting professional growth and development.

o Collaborate with stakeholders across departments, including Marketing, Risk Management, and Finance, to align analytics initiatives with business objectives.

5. Stay Updated on Industry Trends:

o Keep abreast of emerging trends, techniques, and technologies in analytics, credit

card business, and the financial industry.

o Leverage industry best practices to drive innovation and continuous improvement

in analytics methodologies and tools.

Qualifications:

Bachelor's or master’s degree in Technology, Mathematics, Statistics, Economics, Computer Science, or a related field.

Proven experience (7+ years) in leading analytics teams in the credit card industry.

Strong expertise in statistical analysis, predictive modelling, data mining, and segmentation techniques.

Proficiency in data manipulation and analysis using programming languages such as Python, R, or SQL.

Experience with analytics tools such as SAS, SPSS, or Tableau.

Excellent leadership and team management skills, with a track record of building and developing high-performing teams.

Strong knowledge of credit card business and understanding of credit card industry dynamics, including risk management, marketing, and customer lifecycle.

Exceptional communication and presentation skills, with the ability to effectively communicate complex information to a varied audience. 

Job description

We are on the lookout for a skilled and motivated Full-Stack Developer to join our team in a fully remote capacity. As a Full-Stack Developer, you will play a crucial role in developing and maintaining user-friendly, responsive web applications. Join us in creating innovative solutions and collaborating with cross-functional teams to design and implement exceptional user interfaces.

Qualifications:

• Strong proficiency in HTML, CSS, JavaScript, and front-end frameworks/libraries (Angular, React, Vue.js).
• Experience with responsive design, web performance optimization, and cross-browser compatibility.
• Knowledge of web development best practices, accessibility standards, and version control (Git).
• Experience working with APIs and integrating with back-end systems/services.
• Bachelor's degree or higher in Computer Science, or a related field, or equivalent work experience.
• Excellent communication and teamwork skills, with the ability to collaborate effectively in a remote work environment.
• Experience with TypeScript, SASS/LESS, and/or Node.js is a plus.

We are looking for a high-performing Developer to build our ecommerce platform and API framework powered by Machine Learning and Artificial Intelligence. Candidates for this role will be passionate about well-written code, testing, and excel at coming up with simple approaches to complex problems.

Our work culture is overachiever, very amiable, and at the same time always charged with excitement. We encourage our team members to take responsibility and grow into future leaders in the industry.

Job Responsibilities:

• Understand project requirements, writing bug-free clean code and ensure that the solution works per the agreed architecture, SLAs, KPIs and business model
• Integrate Django backend with third party API
• 100% Hands-on role
• Adapt to rapidly evolving requirements and changing priorities and drive the team accordingly
• Reverse engineer for debugging errors in code and ensure quality control in the process.
• Continually drive products towards a meaningful balance between user needs, business objectives and technical feasibility
• Operate in a hyper-collaborative way and follow these guiding principles: Value common sense and simplicity over complexity.

Qualifications:

• Bachelor or Master Degree in Computer Science from a reputed University
• 3 to 5 years of experience working in Django and Python.
• React and/or Angular for front end
• Proficiency in MongoDB and MySql
• Technical Skills: JIRA, Gitlab, Rest API, GCP or AWS
• Experience in performance profiling, tuning, and optimization, caching mechanisms with Enterprise level applicants
• Experience in writing unit testing and test case automation.
• Ability to operate in an Agile environment with a start-up mentality and unstructured environment, Energy, drive and passion to work, and operate in a digital world.

***ONLY FEMALES***

A Zone Manager ensures the Sales Strategy for the company is communicated and implemented within a specific Zone for which this role is responsible.  Drive achievement of sales and revenue targets and develop a business implementation plan for the zone to ensure that it delivers against its targets.

Key Responsibilities:

• Appoint, train and develop new Representatives and Leaders in the zone.
• Achieve Agreed revenue and Active staff count targets and   KPI s of the zone.
• Work with Leaders in the zone to develop their business. Observe and Coach Leaders in the PATD process and create a PATD environment in the zone.
• Conduct Communication meetings with Leaders and Representatives in the zone.
• Identify opportunities to grow coverage in the zone as well as drive company initiatives to increase sales in the zone.

Education Criteria:

Diploma/Graduation/Post Graduation in any stream with experience in a frontline sales, field sale in Direct Selling, FMCG.