Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.
Duties and Responsibilities
- Design and Review wireframes, and UI designs for the company website. Create social media posts including static posts, motion graphics & self-shot videos, explainer and product demo videos, and marketing collaterals viz. Brochures, emailers, standees, presentations, and any other collateral required.
- Have a keen eye on more delicate details in design principles, concepts, layout, alignment, visualization, etc.
- Work on Adobe XD, Photoshop, Illustrator, Canva, and other design tools to deliver prototypes, flows & ideas.
- Keep coming up with new ideas, modern designs, styles, and concepts for the creatives.
- Be responsible for meeting deliverables on time and in high quality.
- Have an in-depth understanding of what we do as a company and put that neatly into designs
- Have an eye for usability, minimalism, and simplicity.
- Think, argue, analyze, strategize, and iterate.
About Wolken Software
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The Director plays a critical role in guiding strategic technology investments for infrastructure, cloud and information security technologies and operates as part of a dynamic team under the Chief Technology Officer. The Director has responsibility for strategic technology planning and oversees team in Infrastructure Services and Information Security, while also playing an enterprise-wide leadership role.
What you’ll do:
- Manage the vision, design and deployment of cloud infrastructure, including compute, storage, and network systems for cloud hosting;
- Provide cloud hosting and data service management strategy, process, and procedures across the organization;
- Manage the configuration and operation of Network and Edge devices and technology
- Lead a consistent, measurable process to operationalize and scale cloud based strategic initiatives and execution;
- Develop and mentor a high performing team of global professionals;
- Provide strong leadership, guidance, and direction related to cloud hosting service delivery;
- Work closely with Data Engineering, Data Factory Operations and technology vendors to ensure SLAs are met and quality meets or exceed expectations;
- Continuously improve and drive adherence to security and compliance safeguards, policies, procedures and obligations
- Manage all Cloud subscription and consumption activities including yearly contracts and multi-year commitments
- Manage Industry Certifications and periodic assessments
- Oversee End User productivity technology and support activities
- Establish key KPI, SLA’s, metrics and measurements demonstrating area health. Communicates through operational reviews. Measure and track against industry benchmarks and standards;
- Identify and implement critical metrics necessary to manage and monitor the performance of overall operations including: capacity, availability, and budget
- Develop opportunities for cross-team effectiveness and remove organizational barriers for strong teamwork, collaboration, and excellent service delivery
- Manage budgeting and forecasting, planning, deployment, incident and problem management, change management
- Manage Cloud based Innovation - stay abreast of evolving and changing cloud-based service offerings to optimize our infrastructure or become the basis for corporate innovation
About you:
- Bachelor's degree in technology, business or a related field;
- Minimum of 10 years of experience operating and managing Infrastructure with at least 4 years of experience in cloud computing (MS Azure)
- Strong proficiency in Server, Storage, Networking, Edge, End User technologies
- Proven track record of success in service delivery leadership and customer satisfaction
- Strong understanding of MS Azure and the cloud computing market
- Excellent communication, presentation, and interpersonal skills
- Ability to analyze data and make data-driven decisions
- Ability to work effectively in a fast-paced, dynamic environment
- ITIL proficient - ability to drive key functions such as Incident Management Problem Management, Change Management and Configuration Management
- Maintain a strong Service Orientation in support of SaaS/PaaS offerings
- Ability to interface with Client technical resources for security and infrastructure related purposes
We are looking for a great JavaScript developer who is proficient with
React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy
to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality products are important.
Responsibilities:
● Developing new user-facing features using React.js
● Building reusable components and front-end libraries for future use
● Translating designs and wireframes into high-quality code
● Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Skills and Experience:
● 2-3 years Experienced
● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
● Thorough understanding of React.js and its core principles
● Experience with popular React.js workflows (such as Flux or Redux)
● Familiarity with newer specifications of EcmaScript
● Experience with data structure libraries (e.g., Immutable.js) -
● Knowledge of isomorphic React is a plus
● Familiarity with RESTful APIs
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Familiarity with modern front-end build pipelines and tools
● Experience with common front-end development tools such as Babel, Webpack,NPM, etc.
● Ability to understand business requirements and translate them into technical requirements
● A knack for benchmarking and optimization
● Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
Your job will be to call up on our leads, and persuade them to buy our product.
Responsibilities:
- Take ownership of entire features and components of the application lifecycle and lead the product design and code
- Collaborate with other members of the team to deliver large and complex features on time and to a high standard
- Be part of the development process and contribute improvements and suggestions, driving the quality of the code throughout the entire production
- Mentor other developers in the team and help maintain code, product, and process quality
- Partner with creative and management teams to ensure schedules and goals meet business and project
- Bring meaningful contributions to our products and the entire
Key Requirements :
- Has experience analysing website and application requirements.
- Has a thorough understanding of relational databases and security relating to PHP/MySQL
- Has expertise in HTML/CSS/JavaScript/jQuery
- Skilled in managing backend services and ensuring seamless data interchange between server and end-users.
- Knowledgeable with writing web services and REST APIs for web and mobile application integration.
- Has designed and maintained database experience.
- AWS can be a plus point
- Reporting to the Customer Experience Manager
- Work from office: the role will be based in Bark’s offices in Bangalore
- The package will be a good base salary with excellent commission on top
- He/she will be responsible for the following aspects of customer success, including:
- Front-line B2B support for inbound calls & mails (ratio 80:20))
- Successful onboarding of professionals to buy their first pack, soft sales for elite/up-gradation
- Build sustainable relationships and trust with customer accounts through open and interactive communication
Requirements
- Well versed in English and Telugu (oral and written communication)
- Experience in sales or customer support domain will be appreciated
- Fresh graduate or less than 2 years of experience
- A go-getter attitude to get things done efficiently and resolve user queries in a single contact
- Excellent communication style and ability to stay calm under pressure
Desirable
- Knowledge of any CRM tools/customer success platforms and how they work (Zendesk is preferred)
- Comfortable to work for 40 hours/ week on a roster basis
- Knowledge of other languages will be an advantage
Note: Since we are a media company, the role will require only media technical skills and you will be working on media technical operations. This role does not need any software testing or software production skills.
Primary Responsibilities
▪ To perform 100% linear watch-through for Audio, Video, & Subtitle content for a variety
of clients and formats (SD, Blu-ray, etc.) and ensure that these assets are free of any
errors.
▪ To carry out menu quality testing and functionality logic testing for a variety of clients.
▪ Report and document issues found using project-related checklists and internal
database.
▪ Communicating with offload units about project status, issues found, etc.
▪ Send daily updates of work to the team.
▪ Communicate and interact with the Production Manager, Authoring team, offloading
units, and associated departments regarding issues related to the project.
▪ Update OMS and time tracker on a project-to-project basis.
▪ Ensure on-time and accurate completion of projects.
Qualifications
Education
▪ 10+3 or equivalent
▪ Experience
- Freshers
▪ Skills
- Good knowledge of Office packages such as Word, Excel, etc.
- Excellent written and oral communication skills.
- Eye for detail in noticing issues, both minor and major, with respect to menu design,
audio, video & subtitles and functionality logic.
- Exposure to game/software testing is a plus.
- Knowledge of Adobe Photoshop, Premier, or other video/audio SW a plus.
- Exposure to AV equipment and other home-entertainment hardware is a plus.
- Must be comfortable with a computer and in tune with the latest technologies.
- Understanding of graphics, imagery and sound specifications, such as colours,
resolution, audio glitches etc, a plus.
- A dedicated and well-rounded individual with the ability to work well under pressure as
part of a team with tight deadlines.
- A keen interest in media and multimedia is required.
- Good eyesight and no obvious hearing defects.
- Keen interest in working with different types of software and hardware is required.
- Desire to learn new concepts and cross-train with other departments.
- An ability to learn quickly and effectively.
- Ability to solve problems under pressure.
- Good judgement and logical/analytical skills.
Job title: Azure Architect
Locations: Noida, Pune, Bangalore and Mumbai
Responsibilities:
- Develop and maintain scalable architecture, database design and data pipelines and build out new Data Source integrations to support continuing increases in data volume and complexity
- Design and Develop the Data lake, Data warehouse using Azure Cloud Services
- Assist in designing end to end data and Analytics solution architecture and perform POCs within Azure
- Drive the design, sizing, POC setup, etc. of Azure environments and related services for the use cases and the solutions
- Reviews the solution requirements support architecture design to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology.
- Must possess good client-facing experience with the ability to facilitate requirements sessions and lead teams
- Support internal presentations to technical and business teams
- Provide technical guidance, mentoring and code review, design level technical best practices
Experience Needed:
- 12-15 years of industry experience and at least 3 years of experience in architect role is required along with at least 3 to 4 years’ experience designing and building analytics solutions in Azure.
- Experience in architecting data ingestion/integration frameworks capable of processing structured, semi-structured & unstructured data sets in batch & real-time
- Hands-on experience in the design of reporting schemas, data marts and development of reporting solutions
- Develop batch processing, streaming and integration solutions and process Structured and Non-Structured Data
- Demonstrated experience with ETL development both on-premises and in the cloud using SSIS, Data Factory, and Azure Analysis Services and other ETL technologies.
- Experience in Perform Design, Development & Deployment using Azure Services ( Azure Synapse, Data Factory, Azure Data Lake Storage, Databricks, Python and SSIS)
- Worked with transactional, temporal, time series, and structured and unstructured data.
- Deep understanding of the operational dependencies of applications, networks, systems, security, and policy (both on-premise and in the cloud; VMs, Networking, VPN (Express Route), Active Directory, Storage (Blob, etc.), Windows/Linux).
Mandatory Skills: Azure Synapse, Data Factory, Azure Data Lake Storage, Azure DW, Databricks, Python