Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.
Duties and Responsibilities
- Design and Review wireframes, and UI designs for the company website. Create social media posts including static posts, motion graphics & self-shot videos, explainer and product demo videos, and marketing collaterals viz. Brochures, emailers, standees, presentations, and any other collateral required.
- Have a keen eye on more delicate details in design principles, concepts, layout, alignment, visualization, etc.
- Work on Adobe XD, Photoshop, Illustrator, Canva, and other design tools to deliver prototypes, flows & ideas.
- Keep coming up with new ideas, modern designs, styles, and concepts for the creatives.
- Be responsible for meeting deliverables on time and in high quality.
- Have an in-depth understanding of what we do as a company and put that neatly into designs
- Have an eye for usability, minimalism, and simplicity.
- Think, argue, analyze, strategize, and iterate.

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We are looking for Product Marketing specialist who have the exp in end-to-end App Marketing.
Good Communication skills
Who can join on immediate basis
Job Title – Data Scientist (Forecasting)
Anicca Data is seeking a Data Scientist (Forecasting) who is motivated to apply his/her/their skill set to solve complex and challenging problems. The focus of the role will center around applying deep learning models to real-world applications. The candidate should have experience in training, testing deep learning architectures. This candidate is expected to work on existing codebases or write an optimized codebase at Anicca Data. The ideal addition to our team is self-motivated, highly organized, and a team player who thrives in a fast-paced environment with the ability to learn quickly and work independently.
Job Location: Remote (for time being) and Bangalore, India (post-COVID crisis)
Required Skills:
- At least 3+ years of experience in a Data Scientist role
- Bachelor's/Master’s degree in Computer Science, Engineering, Statistics, Mathematics, or similar quantitative discipline. D. will add merit to the application process
- Experience with large data sets, big data, and analytics
- Exposure to statistical modeling, forecasting, and machine learning. Deep theoretical and practical knowledge of deep learning, machine learning, statistics, probability, time series forecasting
- Training Machine Learning (ML) algorithms in areas of forecasting and prediction
- Experience in developing and deploying machine learning solutions in a cloud environment (AWS, Azure, Google Cloud) for production systems
- Research and enhance existing in-house, open-source models, integrate innovative techniques, or create new algorithms to solve complex business problems
- Experience in translating business needs into problem statements, prototypes, and minimum viable products
- Experience managing complex projects including scoping, requirements gathering, resource estimations, sprint planning, and management of internal and external communication and resources
- Write C++ and Python code along with TensorFlow, PyTorch to build and enhance the platform that is used for training ML models
Preferred Experience
- Worked on forecasting projects – both classical and ML models
- Experience with training time series forecasting methods like Moving Average (MA) and Autoregressive Integrated Moving Average (ARIMA) with Neural Networks (NN) models as Feed-forward NN and Nonlinear Autoregressive
- Strong background in forecasting accuracy drivers
- Experience in Advanced Analytics techniques such as regression, classification, and clustering
- Ability to explain complex topics in simple terms, ability to explain use cases and tell stories
Your Roles and Responsibilities:
Business Development is a critical aspect of our platform business.
1. Actively seeking out new sales opportunities through cold calling, networking and social media.
2. Calling 65-70 leads everyday
3. Setting up meetings with potential clients (parents)
4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes
5. Negotiate/close deals and handle complaints or objections
6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month) 7. “Go the extra mile” to drive sales
Mission Statement
1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.
2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.
3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)
4. You will be entitled for training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training
5. Post 1L Revenue achievement, you will be entitled for below
US/ Canada Shift (8:00 pm to 5:00am) - INR 7.23 LPA (4.83 Fixed + 2.4 LPA Variable)
What are we looking for?
1. Proficiency in English
2. Thorough understanding of marketing and negotiating techniques
3. Fast learner and passion for sales
4. Self-motivated with a results-driven approach
5. Proven experience in sale or relevant role is a plus
6. A friendly and energetic personality with customer service focus
Criteria
1. Willing to work 5 days in a week in a fast paced startup
2. Ready to work from Office and join immediately.
What are the behavioral attributes that we are looking for?
- A keen desire to bring growth for a fast-growing Series B funded startup
- An apparent Founder's mindset
- The candidates should be able to work in a high paced ever-changing digital environment. The role will require you to be resourceful, proactive and an expert communicator. In turn it offers immense learning and growth.
- Don't forget to carry along a dash of humor. It never hurts. And we are fun loving people
Job Description: We are looking for a UI Developer HTML & CSS Developer responsible for the client side of our service. Your primary focus will be to implement a complete user interface in the form of a desktop and mobile web app, with a focus on performance.
Key Skills: HTML5, CSS3, Bootstrap, Jquery and JavaScript.
- Liaising between the IT department and the Executive branch.
- Acting as an information source and communicator between business branches.
- Crete Business Proposals and SOW.
- Understanding strategic business needs and plans for growth.
- Enhancing the quality of IT products and services.
- Analyzing the design of technical systems and business models.
- Utilizing IT data for business insights.
- Analyzing business needs.
- Sourcing and implementing new business technology.
- Finding technological solutions to business requirements.
- Producing reports on application development and implementation.
Our client is a 5-year-old travel and hostel space providing platform, a Youth Hotel chain, where the spaces are designed for work and leisure. Their mission is to provide quality spaces for youths looking for hostel options and to other travelers across locations in India. They provide clean and hygienic dorms and private rooms along with different facilities like Wi-fi, travel helpdesk, fully stocked kitchens, lockers and laundry services, etc.
They are currently providing 800 beds in 13 locations, and plan to add another 1600 in the next few months, with the aim to add at least a lac bed in the near future. The spaces offered by them are highly rated by their customers and are preferred over other competitors for the location and services offered within a decent budget. Invested by some very well known names across Asia, it provides their team with a work culture that thrives on modern yet social and explorative values.
What you will do:
- Producing periodic reports for management and further analysing the data
- Assisting in the formulation of strategies to increase campaign efficiency
- Launching optimized online adverts through Google AdWords, Facebook to generate leads
- Optimizing ads to increase conversions and reduce CPL
- Suggesting and recommending changes in creatives and banners to improve results
- Providing ideas and collaborating with designers to improve ad experience
- Coordinating with various team members to achieve set targets
- Creating plans and objectives for campaigns
Desired Candidate Profile
What you need to have:- Understanding of digital marketing concepts and practices
- Knowledge of web analytics tool like Google Analytics
- Good content writing and communication skills
- Knowledge about ad platforms like Facebook & Google Ads
- Knowledge of MS office and Excel (Vlookup/ Pivot/ Text-to-Column/ Deduplication/ Filter/ Sorting)
- Planning, problem solving and decision-making skills
- Time management and project management skills
- Basic understanding of SEO and landing page
- Knowledge of Digital Marketing, Google Adwords, Google Analytics, Optimization and SEO management
- Location: Jhandewalan
Location: Chennai
Summary of the Position:
Job Purpose:
Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty.
Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.
Join us and be a part of this journey as we write Customer Success stories with these products.
Location: (Chennai/Hyderabad/Bangalore)
WHAT YOU DO:
- Interface with business customers, gathering and understanding requirements
- Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results
- Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis
- Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes
- Build, improve, and provide ongoing optimization of high quality models
- Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.
- Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.
- Communicate within the global community respecting cultural, language and time zone variations
- Demonstrate flexibility to adjust working hours to match customer and team interactions
ABOUT YOU:
- Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)
- 2-4 years of relevant experience in Data Science or Data Engineering
- 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
- Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
- Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)
- Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.
- Expertise with data modelling, data warehousing and ETL/ELT development
- Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive
- Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary
- Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks
- Curiosity, passion, and drive for data queries, analysis, quality, models
- Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders
How You Do It:
How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.
How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.
How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.
How You Show Up:
Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.
About Us
Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
- Contact potential or existing customers to inform them about a product or service
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information









