
We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills -
- Fluent communication skills in English and Hindi
- Proven customer support experience of 1-3 years
- Engaging with customers and earning their trust
- Building sustainable relationships with customers
- Patient, empathetic, self-motivated
- Experience with CRM and tool handling
- Bachelor's degree, preferably in Computer/IT Engineering
- Prior experience in Ed-tech platform is mandatory
Following are the day-to-day roles and responsibilities -
- Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
- Taking inbound calls from customers to resolve any queries or complaints
- Accurately explaining all details of courses offered to parents and students
- Ensuring a smooth journey for customers, from registering to completing a demo session
- Ensuring maximum customer satisfaction
- Having inside-out knowledge of our product and course offerings
- Explaining technical subjects to customers with a non-technical background

About Tekie
About
Connect with the team
Similar jobs
Job Summary
We are seeking a skilled and detail-oriented Certinia Financial Management Cloud Consultant with strong accounting and finance domain expertise. The ideal candidate should have hands-on experience in Certinia (FinancialForce) Financial Management Cloud and exposure to finance operations such as AP, AR, GL, billing, reconciliations, and financial reporting.
The candidate should possess a good understanding of ERP finance processes and experience working on the Salesforce platform.
Key Responsibilities
- Work on Certinia Financial Management Cloud (FinancialForce) modules
- Handle finance and accounting operations including:
- Accounts Payable (AP)
- Accounts Receivable (AR)
- General Ledger (GL)
- Billing & Invoicing
- Revenue Recognition
- Bank Reconciliation
- Financial Reporting
- Month-end and Year-end closing activities
- Support finance stakeholders in resolving accounting and system issues
- Collaborate with business users and cross-functional teams
- Perform reconciliation and audit support activities
- Work with Salesforce-based approvals and workflows
- Assist in ERP implementation, support, and enhancement activities
- Ensure compliance with accounting and taxation standards
Required Skills
- 4+ years of experience in finance/accounting operations
- Hands-on experience in:
- Certinia Financial Management Cloud / FinancialForce
- Salesforce Platform
- ERP Finance systems
- Strong knowledge of:
- AP
- AR
- GL
- Billing
- Financial reconciliation
- Accounting processes
- Good understanding of finance operations and reporting
- Experience in Excel and reporting tools
- Strong communication and stakeholder management skills
We are looking for computer science/engineering final year students/ fresh graduates that have solid understanding of computer science fundamentals (algorithms, data structures, object oriented programming) and strong java. programming skills. You will get to work on machine learning algorithms as applied to online advertising or do data analytics. You will learn how to collaborate in small, agile teams, do rapid development, testing and get to taste the invigorating feel of a start-up company.
Experience
None required
Required Skills
-Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design
-Java / Python programming
-UI/UX HTML5 CSS3, Javascript
-MYSQL, Relational Databases
-MVC Framework, ReactJS
Optional Skills
-Familiarity with online advertising, web technologies
-Familiarity with Hadoop, Spark, Scala
Education
UG - B.Tech/B.E. - Computers; PG - M.Tech - Computers
project management.
Must have 2-3 Project implementation and more than one support experience in Oracle EBS R12
Expert level knowledge of Oracle Applications Framework, Oracle Workflow, Oracle Forms, Oracle Report, XML
Report, PLSQL
Functional knowledge in financial module like, GL,AP, AR PO, Project is must
Extensive use of oracle APIs and interfaces
Experience in performance tuning of the code
Experience in shell scripting.
Worked on Oracle Alert, AME, OAM ,DFF etc
Good to have ADF experience
Good to have ORDS experience
Good to have exposure in cloud technology.
Responsibilities
Act as a senior liaison between Business partners and IT communities
Facilitate cross-functional teams through business process and application initiatives from requirements definition
to prototyping, design, development, testing, training, and deployment.
Create technical designs to support business requirements.
Lead the development of technical solutions.
Communicate project status and escalate issues to management.
Develop and execute system test plans and scenarios.
Assist in preparing training materials for deployment of applications, modules, enhancements and bug fixes.
Assist in developing baseline datasets and reports to support testing of technical solutions
ABOUT US. (https://www.ashnik.com/" target="_blank">https://www.ashnik.com/)
Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
As a team culture, Ashnik is a family for its team members. Each member brings in different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver best solutions to our customers using open source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create vibrant environment for growth and excellence.
THE POSITION
Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.
QUALIFICATION AND EXPERIENCE
- Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
- Experience of working in a production support environment
- Engineering or Equivalent degree
- Passion for open-source technologies is desired
ADDITIONAL SKILLS
- Install & Configure PostgreSQL, Enterprise DB
- Technical capabilities PostgreSQL 9.x, 10.x, 11.x
- Server tuning
- Troubleshooting of Database issues
- Linux Shell Scripting
- Install, Configure and maintain Fail Over mechanism
- Backup - Restoration, Point in time database recovery
- A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
RESPONSIBILITIES
- Monitoring database performance
- Optimizing Queries and handle escalations
- Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
- Implement security features
- DR implementation and switch over
LOCATION: Pune
Experience: 2 yrs plus
Looking for MERN stack developer who is an expert in MongoDB, Express, React and Node. He/She should be proficient in JavaScript and use HTML, CSS and JavaScript to handle front-end operations and JavaScript with Node. js to handle back-end operations.
Roles and Responsibilities:-
- Ability to translate Wireframes into functional web apps.
- Binding of UI elements to JavaScript object models
- Creating RESTful services with Node.js
- MERN stack developer must have proven experience in front & back-end development
- Work in a cross-functional team to deliver a complete user experience
- ReactJS NodeJS developer must know MongoDB, Express, Node.js, & React.
- Create Unit and Integration tests to ensure the quality of code
- Be responsive to change requests and feature requests
- Write code that is cross-platform and cross-device compatible
- MERN full stack developer must have the ability to wear many hats and learn new technologies quickly
- For MERN stack developer job, candidate must have good Knowledge of Node Debugging
- Understanding & proficiency in REST APIs.
- MERN stack developers should know Git Repository and Jira.
- Integration of data storage solutions [RDBMS, NoSQL DB]
Desired Candidate Profile:-
- Excellent in basic programming in any web technology Server and Client
- Like ReactJS/Node JS and Server-side scripts
- Basic knowledge in APIs, Micro Services
- Hands-On experience in Web development frameworks
- Hands-On in Database queries and concepts
- Understanding of performance testing and optimization techniques
Perks and Benefits:-
- No salary bar for deserving candidates.
- 5 days working.
- Paid and leave encashment facility available.
We are looking for a talented Social Media Associate to administer our social media accounts. You will manage our company image in a cohesive way to achieve our marketing goals.
- Create and maintain a social media Creative calendar and posting schedule
- Interact with brands on a day-to-day basis to understand their requirements
- Well informed on the latest trend in social media space and best practices
- Seed content into social networks.
- Develop creative, innovative and relevant campaigns to achieve business objectives.
- Act as the main point of contact between the agency and the client.
- Co-ordinate with the design & Internal team
- Should be able to research on clients products, services, plans, competitors and target markets
Arrange and attend meetings with the clients to discuss and identify their requirements
Requirements-
- Excellent written and verbal skills
- Ability to sell work and ideas, and respond positively to feedback.
- Candidates with 1+ years of agency work experience can apply. Prior experience in social media and Account Management will be preferred
- Candidate with Prior mandatory experience with copywriting, content, social media Management experience with a focus on creative direction,
- Strong communication & presentation skill along with client handling skill set is a must.
- Knowledge of Facebook,Instagram, Twitter, linkedin social media platforms
Job Type: Full-time/ Hybrid--4 days from office rest WFH
Our Office address- KAILAS BUSINESS PARK.
Hiranandani Gardens, Powai-400076
We have a BYOD policy
Salary - upto 30000/month depends on the total experience and skillset
About CITTA
The Lexicon Group, under the leadership of Pankaj Sharma has journeyed from very humble beginnings and has seen an upward growth year after year. The Lexicon Group started from education but has now diversified to other sectors like FMCG, Ed-tech, Law Aggregator Platform, Media, Fitness etc. The latest addition to the kitty of The Lexicon Group has been a newspaper (Pune Mirror and Civic Mirror), which has been taken over from the Times of India Group. The motto for The Lexicon Group is mindfully chosen ‘Believe in Yourself’, probably the three strongest words listed together which have the potential of changing lives if you believe in them and that is what Lexicon group try to ensure.
CITTA (Lexicon Lifestyle Private Limited) is a premium-quality natural baby bath and skincare brand that is safe, tested and gentle. CITTA Products are Free of Toxins, Parabens, Sulphates, Silicones, Mineral Oil, and Allergens and are Dermatologically Tested. We are a cruelty-free brand. We are expanding our core team, which is determined to achieve results.
Job Description
- Write, edit and publish content for websites, blogs, videos, social media posts/campaigns, email campaigns, podcasts, e-books, whitepapers, and more.
- Effective, consistent and reader-friendly writing style.
- Strong English writing skills and basic familiarity with the internet and search engines.
- Capable of writing an article on any subject, theme, blog or website.
- Ability to manage in a fast-paced and deadline-driven environment.
- Concise, clear and confident communication.
- Highly organized and self-motivated to establish and achieve goals.
- Create content that motivates, inspires, educates, informs, sells, and simply, provides information, across a wide variety of digital platforms.
- Work closely with content marketing and digital marketing to produce content that generates results
- A content writer should clearly understand the objectives, and target audience, and assure the content is user-friendly and keyword/SEO Optimized.
- Writing content as needed, including blogs, articles, web pages, etc.
- The content should be informative and engaging and should enable visitors to get their information promptly and efficiently.
Content and Relationship Manager Requirement
- Bachelor’s Degree in Mass Communication, English and Related field
- 1-2 years experience in writing content
- Strong communication and interpersonal skills and ability to build and maintain relationships
- Highly articulate with experience in developing content based on consumer needs or data insights
- Excellent command of written and spoken English, as well as an ability to assess visual communication, to enable evaluation of motivating, accurate and effective communications.
- Innovative, self-reliant and determined approach to duties with an ability to work and think creatively
- Attentive to detail and organized
- Must be self-motivated and flexible.
We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is an advantage as well.
Responsibilities
- Integration of user-facing elements developed by front-end developers with server side logic
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- Integration of data storage solutions by using mySQL database.
Skills And Qualifications
- Should have industry experience of at least 1 year.
- Strong proficiency with JavaScript and strong knowledge of Node.js and sails frameworks
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Good understanding of server-side templating languages such as EJS
- Good understanding of front-end technologies, such as HTML5, and CSS3
- Understanding accessibility and security compliance
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Understanding fundamental design principles behind a scalable application
- Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
Needs to have some minimum knowledge on game development programming skills using javascript based game framework like Create JS or Phaser.
And we will provide training to further enhance your existing skills









