We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills -
- Fluent communication skills in English and Hindi
- Proven customer support experience of 1-3 years
- Engaging with customers and earning their trust
- Building sustainable relationships with customers
- Patient, empathetic, self-motivated
- Experience with CRM and tool handling
- Bachelor's degree, preferably in Computer/IT Engineering
- Prior experience in Ed-tech platform is mandatory
Following are the day-to-day roles and responsibilities -
- Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
- Taking inbound calls from customers to resolve any queries or complaints
- Accurately explaining all details of courses offered to parents and students
- Ensuring a smooth journey for customers, from registering to completing a demo session
- Ensuring maximum customer satisfaction
- Having inside-out knowledge of our product and course offerings
- Explaining technical subjects to customers with a non-technical background
Shubham Vishwakarma
Full Stack Developer - Averlon
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Role Summary
This role exists to build and maintain the foundation of our digital visibility.
Not campaigns. Not gimmicks. Fundamentals done right, every day. You will work closely with the content and strategy team and take ownership of execution across SEO, AEO, on page, off page, and technical hygiene. This is a hands on role for someone who wants to grow into a strong SEO and growth professional. If you are looking only for posting blogs and checking rankings, this role is not for you.
Key Responsibilities
SEO Execution and Optimization
• Perform keyword research for blogs, landing pages, and feature pages
• Optimize on page elements including titles, meta descriptions, headers, internal links, and schema
• Maintain SEO hygiene across existing and new pages
• Identify cannibalization, thin content, and indexing issues
AEO and AI Search Readiness
• Optimize content for AI driven search and answer engines
• Assist in building FAQ structures, glossary pages, and entity focused content
• Support schema implementation for FAQs, How-To, Product and Article pages
• Ensure content is structured for clear extraction by AI assistants
Technical SEO Support
• Monitor crawlability, indexing, Core Web Vitals, and site health
• Identify technical issues related to page speed, redirects, broken links, sitemap, robots.txt
• Coordinate fixes with developers and track resolution
• Use tools to audit and report technical issues regularly
Off Page SEO
• Assist in link building through ethical, white hat methods
• Track backlinks, referring domains, and anchor distribution
• Identify toxic links and support disavow processes
• Support digital PR and content led backlink initiatives
Automation and Tooling
• Use SEO and marketing automation tools to improve efficiency
• Work with AI tools for keyword clustering, content briefs, SERP analysis, and audits
• Assist in setting up workflows for recurring SEO tasks
• Maintain reports and dashboards for performance tracking
Reporting and Analysis
• Track rankings, traffic, impressions, clicks, and conversions
• Prepare weekly and monthly SEO performance reports
• Highlight issues clearly, not just numbers
• Share insights, not vanity metrics
Required Skills and Experience
• Minimum 1 year of hands on experience in SEO or digital marketing
• Strong understanding of on page and technical SEO fundamentals
• Working knowledge of Google Search Console and Google Analytics
• Experience with SEO tools such as Ahrefs, SEMrush, Screaming Frog, or similar
• Basic understanding of HTML, schema, and page structure
• Familiarity with AI tools used for SEO or content research
• Ability to execute instructions accurately and consistently
Nice to Have
• Exposure to AEO or AI search optimization
• Experience working with SaaS or ecommerce websites
• Basic understanding of page speed and Core Web Vitals
• Experience with CMS platforms
• Curiosity about how AI is changing search behavior
IT Project Manager – Team Lead
About the position:-
Responsibilities as a Project Manager:
- Stakeholder management, Budget management.
- · Merck specific Processes for project execution.
- Like Risk, info class, IT security etc.
- · Client communication and updates.
- · Daily monitoring and follow-up with development, testing, implementation teams for status update.
- · Project planning, estimation and scheduling the task/assignment for team. · Single point of contact for any other teams.
- · Close monitoring of allocation and utilization.
- · Status reporting to LT and stakeholders. ·
- Responsible for testing and releases. Coding standard and Documentation for project.
- · Responsible for Change and Risk management for the project.
We are looking for a talented Content Writer to create engaging blog posts, whitepapers, product descriptions, social media content, and web copy. The ideal candidate should have a proven track record of producing high-quality content that drives engagement, strengthens digital presence, and supports lead generation. This role requires creativity, strong research skills, and the ability to use data-driven insights to enhance content effectiveness.
Key Responsibilities
- Create clear, engaging, and innovative content for blogs, articles, website pages, social media, guides, whitepapers, and more.
- Develop compelling headlines and copy that attract and retain audiences.
- Conduct thorough research to produce fact-based and original content.
- Collaborate with campaign managers, designers, and creative teams for content planning and execution.
- Contribute fresh ideas through brainstorming sessions and content strategy discussions.
- Grow brand visibility on social media with creative content.
- Ensure consistency in style, tone, and formatting across all content.
- Update and maintain website content when required.
- Edit and refine content created by other team members.
- Analyse content performance and make improvement recommendations.
- Identify content gaps and propose new topics.
- Create additional content formats such as e-books and podcast scripts.
Job Title: Plant Head – Solapur Manufacturing Facility
Location: Solapur, Maharashtra
Department: Operations / Manufacturing
Reporting To: Operations Head
Education: B.E. / B.Tech in Mechanical/Electrical/Production or related field; MBA/PGDM preferred.
Experience: 11–15 years, with at least 5 years in a senior leadership role in plant/factory operations.
Brief Job Description:
The Plant Head will be responsible for leading end-to-end factory operations at Thermax’s Solapur plant, with a focus on achieving operational efficiency , Monthly outputs , ensuring statutory and regulatory compliance, fostering a culture of safety and quality, and driving continuous improvement.
The role demands strong leadership in production, maintenance, HR/ER, supply chain coordination, quality assurance, and administration.
Key Roles & Responsibilities:
A. Plant Operations Management
- Oversee daily manufacturing activities to ensure Monthly outputs in line with the Business planning ,timely delivery, quality output, and cost control.
- Lead production planning, execution, stores & inventory management and monitoring in alignment with sales forecasts and customer orders.
- Ensure machine uptime, process reliability, and throughput maximization through effective maintenance coordination.
B. Administration & Compliance
- Implement company policies, SOPs, and statutory rules across all functional areas.
- Handle factory licensing, labor laws, EHS regulations, and other government compliances.
- Conduct periodic audits (internal & external) for process and statutory adherence.
C. Industrial Relations & Workforce Management
- Lead harmonious industrial relations (IR) with union and non-union workforce.
- Address grievances, disciplinary matters, and ensure workforce motivation and productivity.
- Coordinate with HR for recruitment, training, performance evaluation, and legal compliance.
D. Health, Safety & Environment (HSE)
- Drive a zero-accident culture; ensure compliance with ISO 14001, ISO 45001, and safety norms.
- Conduct safety drills, toolbox talks, and enforce use of PPE and safe work practices.
E. Continuous Improvement & Digitization
- Drive lean initiatives, Kaizens, TQM, TCM, TPM, and 5S to improve productivity and efficiency.
- Support digitization of plant operations, asset tracking, energy monitoring, and data-driven decisions.
F. Stakeholder Coordination
- Liaison with supply chain, sales, project management, quality, commercial and finance teams for smooth plant operations.
- Host customer visits, audits, and ensure factory readiness to meet client-specific requirements.
G. Asset & Inventory Management
- Manage assets, maintenance schedules, spares planning, and disposal as per company guidelines.
- Ensure accurate stock levels and efficient utilization of materials and consumables.
- Responsible for overall inventory management including raw materials, WIP, finished goods, consumables, and spares, ensuring optimal stock levels, minimum working capital, and alignment with production schedules.
- Should be able to operate ERP-based material control and support SCM in improving inventory turnover ratio
H. Reporting & Documentation
- Prepare and present daily/weekly/monthly MIS reports to management.
- Maintain accurate documentation of production, maintenance, safety incidents, and legal compliances.
Desired Profile & Skills:
- Knowledge Areas:
- Factory Act, Labour Laws, and Environmental Regulations
- ISO, TPM, TCM, TQM, Lean Manufacturing
- Budgeting, Cost Control, and CAPEX Planning
- Technical Skills: Knowledge of manufacturing and plant maintenance; Proficiency in MS Office, ERP/SAP, CMMS tools.
- Leadership Attributes:
- Strong decision-making and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to build teams and drive performance
- Crisis management and conflict resolution capability
We are looking for someone with deep analytical and product marketing skills to join our Product & Technology Team! As a Product Head, your primary responsibilities will include working with the team to identify opportunities to improve the product and build entirely new experiences that our community will love. You will conceptualize, design, and build applications to enable millions of businesses to move online with superior visual content. You will directly work with the technology team, you'll support the marketing, sales, and operations team with smart automated solutions to their most pressing problems.
Job Responsibilities
● Lead a team of 6-8 Product Managers and Design team members to build cutting-edge Vision products for the AI Cataloging space.
● Create a world-class Self Serve SaaS Product experience with data analysis at its center.
● Lead the Web, Mobile and API experience of the AI product stack.
● Talk to users - Large and Small to better understand their needs and motivations.
● Project management to align the technology team and ship products.
● Stay up to date with the latest research in Computer vision and best product practices and bring the most important features back to the company's products.
● Prioritization and Roadmap Management, Work alongside all stakeholders to represent a true picture of priorities and future initiatives.
● Diving deeper into the data to identify opportunities and learnings.
Job Requirements
● BTech/MBA degree in Computer Science, Engineering, or a related subject from a Tier-1 institute
● 3+ years of experience leading Product team in high growth Product companies
● 6+ years of Product Management experience in growth startups or Product companies
● Extremely self-motivated and autonomous. You'll be given direction but it's on you to figure out how to proceed.
● Analytical. You should have plenty of experience looking at the data to inform your decisions.
● Strong product intuition. You need to have an informed opinion to build a product from scratch.
● Systems thinker. You should understand how even the smallest change affects the entire system.
● Super detail-oriented. Small errors or oversights should jump off the screen for you.
● Team champion. We're serious about our work, but that doesn't mean we can't have fun together. :)
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
Javascript2. Debugging and testing code
3. Documenting and testing new software applications
4. Researching, investigating, and fixing a wide range of technical issues
5. Collaborating with senior leaders
6. Approaching problems and creating solutions
ENTERPRISE SALES EXECUTIVE
The Enterprise Sales Executive reports to the Manager of Sales and is responsible for driving new revenue through targeted accounts. The ideal candidate should have experience in enterprise software and/or SaaS sales. This role will drive revenue growth by identifying and working on targeted accounts throughout the entire buyer’s journey. The individual must be able to comfortably engage with all levels of prospects, across multiple industries, using all available mediums including phone, email and social media. Experience in Fashion, Apparel, Uniform, and Workwear verticals is a must. The ideal person will be a self-starter, with strong attention to detail and the ability to work in a fast-paced environment.
Primary Responsibilities
- Execute a sales prospecting plan to penetrate target accounts and capture significant market share within identified industries.
- Source new sales opportunities through creative outbound prospecting and limited inbound lead generation
- Build relationships with key decision-makers across all accounts
- Effectively deliver product demonstrations to prospects/customers to showcase the value of Industry Intelligence
- Serve as a trusted advisor to prospects/customers to achieve desired business outcomes
- Remain knowledgeable of the company's products/services to support prospect and customer needs
- Drive event attendance for webinars, trade shows/conferences, executive dinners and other events. Meet and exceed quarterly and annual quotas
- Passionately support our commitment to creating an outstanding experience for our prospects and customers
- Disciplined use of Zoho.com (CRM) to record all communication with each lead, contact and account
- Work effectively with other team members (including AI team) and throughout the organization
Minimum Qualifications
- Bachelor's degree, preferably in business administration, marketing, or a technical discipline
- 2 to 3 years in an enterprise sales role in Fashion, Apparel, and Uniform vertical is a must (in North America / EMEA a definite plus) and good to have some experience in software / SaaS selling.
- Experience delivering product demonstrations to create value
- Experience generating proposals in PowerPoint (with the help of in-house graphics)
- Proven track record of quick learning and exceeding set goals (MUST)
Competencies
- Excellent verbal and written communication skills (MUST)
- An organized, detail-oriented individual capable of meeting quarterly and annual results
- Proven success in executing outbound targeted sales programs to achieve desired results
- Experience engaging with prospects through B2B selling efforts
- A team player who performs well independently
- Must be a confident, adaptable self-starter who thrives in an empowered, fast-paced environment
Location
Mirrorsize is a registered corporation with the State of New Jersey, USA. This role is based in Noida and will require travel to North America, and EMEA. You must have a valid passport.
Benefits
In addition to salary and bonus, the company also offers monthly commissions/incentives for meeting targets. You will also earn incentives for meeting your annual targets. The company offers travel allowance for international travel and other benefits.
Company
At Mirrorsize, our endeavour is to eliminate the need for physical body measurement and to minimize the chances of incorrect measurements using cutting-edge AI and Computer Vision technology to measure the human body accurately. Headquartered in New Jersey and is a recognized leader in AI-enabled solutions for the fashion and healthcare industries. We truly believe that AI can be disruptive, and transformational and can bring meaningful change in the supply chain of fashion, apparel, healthcare, and fitness industries.
Read more about Mirrorsize at
Java
Spring Boot Contributes to design, development, troubleshooting, debugging, evaluating, modifying, deploying, and documenting software and systems that meet the needs of customer-facing applications, business applications, and/or internal end user applications
Function as an active member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)
Participate in code reviews and automated testing
Debug basic software components and identify code defects for remediation
Support and monitoring of software across test, integration, and production environments
Automate deployments in test or production environments
Explores new automation techniques to refine the agility, speed and quality of engineering initiatives and efforts
Defines test conditions based on the requirements and specifications provided. Takes part in reviews of own work and handles work efficiently. Skills & Qualifications:
5+ years of software development experience in Java.
Java 8, JBPM, Security, Microservices, API, Gateway, spring boot.
Understanding of Agile or other rapid application development methods, object-oriented design, exposure to design and coding across one or more platforms and languages
Experience in developing REST APIs and building Microservices.
Strong hands-on experience with databases (SQL & no-SQL)
Solid understanding of data structures, Algorithms & Design Patters will be a plus
Exposure to methods relating to application design, software development and automated testing
Ability to understand and use data structures and associated components
Understands the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)
Familiar with infrastructure technologies and components
Learns and applies new technologies and techniques. Keeps up to date on current research and technology in the industry
Recognizes the importance of collaboration to achieve objectives. Influences team members with creative changes and continuous improvement.
Demonstrates analytical thinking, problem solving and adaptive communication
Ability to learn and deep dive into new technology and business domains, question status quo and think outside of the box.
Bachelor’s degree in technical field or equivalent training/certification, or relevant work experience.
Javascript
HTML/CSS
BootstrapAngular (2+)React.jsResponsibilities:
- Build customer facing technology product for global customers.
- Own the Product's frontend and backend development, building reusable, testable, and scalable code
- Research, evaluate, analyse and implement technical requirements
- Collaborate with product management teams to define and implement innovative solutions for the product direction, visuals and experience
- Mentor Junior members of the team
Requirements:
- 5+ years of experience building scalable products, distributed applications product/services in JavaScript and one of Angular/React
- Should have sound knowledge and experience in HTML and CSS
- Familiarity with UI layout, and CSS grid system or experience working with Bootstrap or any other CSS frameworks is a must
- Should have worked on the complete UI lifecycle of converting UI/UX designs into prototypes, write reusable modules
- Implement UI development principles to ensure client side scaling and clean and maintainable code that performs well on various performance metrics
- Understanding of multiple delivery platforms, such as Mobile & Web and developing Responsive UI
- Designing Unit Test cases, integrated test cases using Selenium and Protractor
- Strong coding and problem solving skills
- Ability to own end-to-end deliveries, right from requirements till release
- Excellent coding skills and ability to produce high quality, bug free and testable production grade code
- Experience working in an Agile/Scrum development process
- Ability to review code and continuously push for higher standards of development
- Knowledge of both SQL and NoSQL database services and related tools with the expertise to create efficient schemas, preferably MongoDB would be nice to have
Google Analytics Collaborate with the Creative Services team on digital or print needs for each event.
Capture event content for social media channels when applicable.
Make sales outreach via phone, in-person and via email
Perform market analysis and research on competition
Support the marketing team in daily administrative tasks
Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web)
Prepare promotional presentations
Help distribute marketing materials
Manage and update company database and customer relationship management systems (CRM)
Help organize marketing events
Plan and complete field marketing campaigns after conducting preliminary research
Develop robust knowledge of all product lines/services
Produce various literature, signage, merchandise, and other materials to be used at field marketing events
Maintain relationships with third-party vendors and venues
Negotiate with retailers and other third-party partners on promotional display and merchandise placement
Promote business expansion opportunities to retailers and other merchants through successful field marketing programs
Attend relevant trade shows and events
Monitor industry trends and competitor activities
Manage social media activity surrounding field marketing campaigns
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Full Stack Developer - Averlon