Customer Support executive

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge

team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Video Production Head

Experience Level: 5+ Years

Location: Bangalore, Karnataka (On-site).

Job Overview:

● A Strong Background in Animation and motion Design

● Strong technical skills and proven ability to use a variety of software - Premiere Pro

● The ability to partner with other creative team members and key stakeholders to create content used across a variety of platforms (web, mobile, video, and more)

● Must be a creative and strategic thinker.

● Assertive, Proactive, Empathetic and forward-looking

● Super energetic, positive attitude with a strong appetite for growth

● Able to work in a fast-paced environment and have strong project management skills

● Be a great communicator, receive and interpret feedback and meet deadlines.

Job Responsibilities:

● Ideate, Conceptualize and create highly quality engaging video content for the brands, Partners & DE App.

● Create Lottie-based animation files. Train team members on deliverables

● Work with the design team to create a library of illustrations for the video content.

● Present storyboards to the stakeholders and take responsibility in the execution of the entire project.

Qualifications:

● Required Skills 5+ years of experience in managing a video/Animation team.

● Experience working on mobile platforms/Apps/Social media launches

● A very good knowledge of Animation principles, Storytelling, Design, Composition, Staging, timing Character design.

● A degree in animation, Art or any kind of creative background is a must.

● Obsessed with details and has a strong eye for design nuances

● Fair amount of experience in UI & UX Illustration capability is a plus. 2d/3d animation is a plus.

● Image manipulation, Color correction knowledge is a plus and experience in Cinema 4D is a plus.

As a Photography Intern at Mr.Vastra, you will:

1. Assist in planning and executing photoshoots for men’s apparel collections, campaigns, and lookbooks
2. Capture high-quality images that highlight the fit, texture, and styling of menswear products
3. Edit and retouch photos using tools like Adobe Photoshop and Lightroom to maintain a premium brand look
4. Collaborate with stylists and the creative team to develop concepts aligned with current men’s fashion trends
5. Shoot content for e-commerce, social media, and digital marketing campaigns
6. Support in organizing and maintaining a structured image and content library
7. Assist during studio and on-location shoots, handling equipment and shoot coordination
8. Contribute creative ideas for reels, campaigns, and brand storytelling

Skills Required

• Strong interest in men’s fashion and styling
• Basic knowledge of photography, lighting, and composition
• Familiarity with editing tools like Photoshop and Lightroom
• Understanding of social media content (Instagram, brand campaigns, etc.) 

Who Can Apply

Candidates who:

• Are available for a full-time (in-office) internship
• Can commit to a 3-month duration
• Have a passion for fashion, especially menswear
• Are creative, detail-oriented, and eager to learn 

Preferred Qualifications

• Experience with DSLR or mirrorless cameras (own equipment preferred)
• Basic videography or content creation skills (bonus)
• Experience in fashion or lifestyle photography
• Strong visual sense of men’s styling, poses, and aesthetics
• Good communication skills and the ability to work in a team
• Portfolio showcasing relevant work (highly preferred)

Perks

• Work closely with a growing men’s fashion brand
• Build a strong portfolio in menswear photography
• Exposure to fashion shoots, branding, and content strategy
• Creative and collaborative environment
• Informal dress code

Job Description:

We are looking for an experienced SAP TM Functional Consultant with a minimum of 6 years of relevant experience in SAP Transportation Management. The ideal candidate should be skilled in end-to-end implementation and support of SAP TM modules, including Freight Order management, rate calculation, and logistics integration. Prior experience in handling business process configuration and client interaction is a must.

Job description

About Us:

We are a leading organization that specializes in providing professional training in specific ERP tools with primary focus in SAP tailored for application across diverse industries. We empower individuals and businesses to thrive in the digital era through comprehensive and practical training programs.

Key Responsibilities:

1. Content Creation:

- Develop high-quality and engaging content for various digital platforms, including blog posts, articles, ebooks, and social media posts.

- Collaborate with subject matter experts to create educational content that aligns with the needs of our target audience.

2. Digital Campaign Management:

- Plan, execute, and optimize digital marketing campaigns across platforms such as Google Ads, social media, and email to drive awareness and lead generation.

- Monitor campaign performance, analyze data, and provide actionable insights for continuous improvement.

3. SEO Strategy:

- Implement SEO best practices to enhance the visibility of our training programs in search engine results.

- Conduct keyword research and optimize website content for search engines.

4. Social Media Management:

- Manage and grow our social media presence by creating and curating content, fostering community engagement, and driving conversations relevant to our industry.

5. Email Marketing:

- Develop and execute email marketing campaigns to nurture leads, promote events, and share valuable content.

- Segment and target audiences to maximize the impact of email communications.

6. Collaboration and Cross-functional Communication:

- Collaborate with internal teams, including Sales and Product Development, to align marketing efforts with business goals.

- Stay updated on industry trends and competitors to ensure our marketing strategies remain innovative and effective.

Qualifications and Experience:

- Proven experience in digital marketing, with a focus on content creation and strategy.

- Familiarity with digital tools and technologies relevant to the training industry.

- Strong writing and editing skills with the ability to create engaging and informative content.

- Proficiency in SEO, social media management, and email marketing platforms.

- Analytical mindset with the ability to interpret data and make data-driven decisions.

- Excellent communication and collaboration skills.

Expected Start Date: 01/03/2024

Job Types: Full-time, Permanent

Salary: ₹8,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Required)
• Digital marketing: 1 year (Required)

Ability to Commute:

• Kolkata, West Bengal (Required)

Ability to Relocate:

• Kolkata, West Bengal: Relocate before starting work (Required

Django Developer (Backend Developer)_Hyderabad Location

Prelude

We are BeyondScale, on a mission to build a mobile learning app to help organizations create internal courses for their workforce easily. eLearning is booming and we aim to tap into the under-served non-IT L&D market and make a difference in the livelihoods of millions of people.

Job Description:

• 2+ years of experience coding with Python.
• Design, build, and maintain efficient, reusable, and reliable code.
• Eager and proactive to learn new technical skills.
• Hands-on experience of developing web APIs and writing database queries in PostgreSQL (MongoDB, MySQL and DynamoDB is a plus).
• Good understanding of OOPs, Multiprocessing and threading.
• Proficient in testing and debugging programs.
• Well-versed with Git and modern development workflow practices

Manages the overall support team by leading and guiding them to handle support issue resolution within defined timelines to ensure continuous business operations

Key responsibilities

• Defines and owns the end to end production support process for our applications
• Takes accountability for issue resolution within defined SLAs
• Obsesses about system quality and customer experience
• Establishes a culture of doing detailed RCAs to get to the bottom of every issue
• Partners with development teams (internal and external) to prioritize issues
• Partners with infrastructure team for infra planning based on projected production load
• Tracks issues through to closure with development teams and customers Internal Use--Confidential
• Takes actions to prevent issues from recurring
• Earns trust of the users dependent on production support
• Maintains knowledge bases for issue management
• Communicates with organizational leadership on issues, statuses, and performance against KPIs
• Hires and operates a high–performing team

KPIs

• # of reported issues
• # of open issues
• MTTR
• SLA compliance
• % of incident reduction based on permanent fixes/automation/utilities
• Customer satisfaction score

• Maintain track records of process followed
• Submitting business reports to the system as on requirement
• Report to the organization/board periodically
• Extended analysis of the specific tasks with SWOT
• Budgeting for efficient working & operation
• Cost control exercises and implementation
• Follow the SOP to analyze, execute & follow
• Performance indicators modelling for the Operations
• Track department progress & performance
• Department forecast & planning
• Process & Ancillary tool development as per market requirement
• Implementation of the updated procedures
• Adapting the recent company policies
• Training the team members in the process
• Guiding & Metering the team reporting to you.