Customer Support executive

Job Description: Network Fresher

Role: Network Fresher

Experience: Fresher (Will be working as a Trainee for 1 year)

Location: Bangalore

Notice Period: Immediate

Shift Timings and Working Days: Rotational Shifts & 6 Days working (complete work from office)

Current Location: Candidates must be currently located in Bangalore

Required Skills:

• Basic understanding of networking concepts and protocols.
• CCNA training is mandatory.
• Knowledge of Linux, server management, AWS, and cloud computing.
• Strong analytical and problem-solving skills.
• Ability to work in rotational shifts.
• Excellent verbal and written communication skills.

Educational Qualification:

• Graduation must (B.Tech / B.Sc / B.E / BCA). Candidates should have a provisional or passing certificate.

Job Description

Our client is a brand co-creation platform that transforms powerful ideas into authentic, profitable, and experience-led brands that can define the future of brands in key consumption categories. They are a team of experienced entrepreneurs, marquee investors, and industry professionals who have expertise and experience in building some of the most popular brands in the country.

What will you be doing?

• Own the solution design and user experience aspects of any project/product. This includes conducting user research through interviews, observations and other research methods & translating it into insights that are simple, and intuitive and result in delightful user experiences.

• Understands product specifications and identifies user touchpoints/ interactions through the various journeys

• Work closely with the product team to translate business requirements into user personas, conceptual diagrams, wireframes, prototypes (paper sketches to high- -fidelity), flow diagrams and finally production quality mocks for web, mobile web and apps.

•Create images and videos for our various products selling on multiple e-commerce websites.

•Producing graphic content for landing pages, page layouts, site graphics & static & banners

•Defining standards and guidelines for UI and Usability.

•Will work across different brands from fashion/BPC categories and other categories

•Suggest design solutions in the form of sketches, storyboards, wireframes, and paper/interactive prototypes.

Requirements

What will you bring?

•You are comfortable working hands-on in a fast-paced start-up environment.

•Must have the ability to work with a sense of urgency and be able to successfully navigate changing priorities

•2-3 years of experience as a visual designer

•Advanced proficiency in visual design software, such as Adobe Creative Suite's InDesign, Photoshop, and Illustrator or any other relevant tools

•Knowledge of 3D design and animation tools such as 3DS Max, Maya

Benefits

Why work with us?

•You will be part of our founding team and get your hands dirty in the 0-1 stage of building a D2C brand.

•You will work with a solid set of people from diverse backgrounds.

•You will independently lead projects and have ownership of your deliverables.

•You will be pushed out of your comfort zone and watch your learning curve spike.

About Tredence

Tredence is a global analytics service and solutions company. This is one of the fastest-growing startup in Silicon valley. We have recently raised our Series A private equity. Our capabilities range from Data Visualization, Data Management to Advanced analytics, Big Data and Machine Learning. Our uniqueness is in bringing the right mix of technology and business analytics to create sustainable white-box solutions that are transitioned to our clients at the end of the engagement. We do this cost effectively using a global execution model leveraging our clients' existing technology and data assets. We also come in with strong IP and pre-built analytics solutions in data mining, business intelligence and Big Data. 

Responsibilities & Description of the role

Role requires working with cross-functional teams and involves following key responsibilities –

• Co-own the financial plan of the business unit along with the business head
• Revenue governance (including client interactions for deal closures and contracting; forecasting, revenue recognition)
• Margin governance (including cost take-out initiatives, systemic and sustainable cost control, rate hikes, cost analysis)
• Working capital governance (including unbilled reduction, timely invoicing and collection, improving debt ageing and PDD)
• Commercial Structuring and Deal pricing
• MIS for the business unit including sales performance tracking and other analytics
• People management - internal stakeholder management
• Critical attributes to success would be strong communication, cadence and resilience.
• “Can do” attitude and faster learning curve

Must have Skills

- CA/MBA Finance from Tier I college with 4-5 years of experience

- Proven working experience as a Business Finance Partner

- Experience with creating data models

- Experience with general ledger functions and the month-end/year end close process

- Excellent accounting software user and administration skills

- Working knowledge of Microsoft Office, BI tools, Oracle Netsuite

Why join Tredence?  

There is a reason we are one of the fastest growing private companies in the country! You will have the opportunity to work with some of the smartest, friendliest, hardest working people in the data analytics space. You will work with the latest technologies and interface directly with the key decision stakeholders at our clients, some of the largest and most innovative businesses in the world. Our people are our greatest asset and we value every one of them. Come see why we’re so successful in one of the most competitive and fastest growing industries in the world.

Tredence 5 core values

• Think Impact
• Be Entrepreneurial
• Constantly curious
• Do the right thing
• Pursue Excellence

Front End Developer – Angular

Front End Developer will be responsible for front end (web) development of our enterprise SaaS applications. You will work with the wireframe/UI Design and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works

Job Responsibilities:

• Development of responsible web application of enterprise SaaS products
• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

Qualifications:

• B.E./B.Tech./MCA or equivalent
• 7+ years’ experience as a Software Developer with at least 3+ years in a similar role

• Understanding of the entire web development process, including design, development and deployment, with some back-end knowledge, is important
• Excellent understanding of Angular 5+/React
• Proficient understanding of web mark-up, including HTML5, CSS3, Bootstrap
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as Git, Gitlab, SVN etc

• Good understanding of NodeJs will be a plus.

• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus

EmReach is one of the leading companies in Critical Event Management and Mass Notification solutions. We are hiring a talented QA Testing Analyst professional to join our team. If you're excited to be part of a winning team, EmReach is a great place to grow your career.

This is a Test Analyst role for System, System Integration or End-to-End testing for projects that require changes to one or several systems.

• Participate in project Test requirement analysis
• Under minimal supervision, creates Test ware –scenarios, cases, data, automated test scripts, assist in estimates creation.
• Executes Tests and collates evidence
• Defect reporting and tracking.
• Demonstrate implementation of process, strategy and/or testing improvement/efficiencies.

• Functional & Technical expertise role in developing & identifying tools that will optimise and improve the quality of testing
• Assist to impact analysis, test estimations, test planning for project
• Create test scripts (manual/automated) & test data based on test model (test scope) defined by test architect
• Understand the Functional requirements, Systems Architecture, Test Environments landscape and share your understanding within the team
• Set up and Execute tests using both automation tools and manual methods as applicable aligning to overall test strategy defined.
• Should have knowledge on Automation with at least one automation framework
• Raise defects, provide sufficient details and logs readily for further analysis and work with development teams to close the defects with appropriate root cause analysis documented.
• Use Test Automation tools as per Automation Approach defined by the Programme/Portfolio leads, come up with own ideas to innovate and automate all testing activities applicable to support the Automation and Continuous Improvement journey.
• Escalate any issues to Test Manager/Portfolio Test Lead as appropriate and in timely manner and provide options to resolve the issues

Mumbai

• Graduate with software engineering background
• Hands on Experience in Agile methodology.
• 2-4 years of experience in software testing.
• Domain/Testing/Technical certification will be an advantage

• Understanding of Cloud Technologies like Aws, Azure would be an added advantage
• Knowledge on micro services would be an added advantage.
• Knowledge on DEVOPS tools and process would be an added advantage.
• Should be able to handle work assigned/issues with minimal supervision.