Customer Support executive
at Tekie
3 - 6 yrs
₹4L - ₹6L / yr
Remote, Delhi, Gurugram, Noida
Skills
Customer Support
Customer Service
Customer Relationship Management (CRM)
We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills -
- Fluent communication skills in English and Hindi
- Proven customer support experience of 1-3 years
- Engaging with customers and earning their trust
- Building sustainable relationships with customers
- Patient, empathetic, self-motivated
- Experience with CRM and tool handling
- Bachelor's degree, preferably in Computer/IT Engineering
- Prior experience in Ed-tech platform is mandatory
Following are the day-to-day roles and responsibilities -
- Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
- Taking inbound calls from customers to resolve any queries or complaints
- Accurately explaining all details of courses offered to parents and students
- Ensuring a smooth journey for customers, from registering to completing a demo session
- Ensuring maximum customer satisfaction
- Having inside-out knowledge of our product and course offerings
- Explaining technical subjects to customers with a non-technical background
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
About Tekie
Founded :
2017
Type :
Product
Size :
20-100
Stage :
Raised funding
About
We bring the art of storytelling to make learning a movie-like experience.
Starting with first of it’s kind animated sitcom series to teach basics of programming, live 1:1 to students of age 12+.
We are on a mission to train innovators and entrepreneurs of next-generation on the right skills they need for the future.
Read more
Company social profiles
Similar jobs
Bengaluru (Bangalore)
0 - 1 yrs
₹2.5L - ₹2.7L / yr
English Proficiency
hindi proficiency
We are looking for domestic voice process candidates and who has excellent communication in English and Hindi, who can able to work from office and should flexible to travel by their own transport.
For women 1 way cab facility available
English and Hindi mandatory or able to relocate near JP nagar Bangalore
Read more
Hyderabad
4 - 10 yrs
Best in industry
NodeJS (Node.js)
MongoDB
Express
Amazon Web Services (AWS)Agile/Scrum
- Design, implement, and maintain API-based applications and REST services.
- Proficiency with Node JS.
- Must have experience in cloud services Azure Cloud/AWS.
- Familiarity with database technology such as MySQL, PostgreSQL, and MongoDB.
- Develop high-quality, efficient, and scalable code.
- Understanding of Agile methodologies and SCRUM framework Strong debugging, analytical and problem-solving skills.
- Provide technical support during implementation efforts, working with technical team members and with business users as required to provide troubleshooting and solutions to technical issues.
Read more
Chennai, Bengaluru (Bangalore)
2 - 4 yrs
₹2L - ₹4.5L / yr
Operations management
Supply Chain Management (SCM)
Stakeholder management
• Responsible for leading and overseeing all operations in the company with Ownership
• Understand the entire Logistics process flow and drive the Operations team to achieve
maximum efficiency.
• Assisting in recruitment of Operations & Supply teams along with the support from HR
team
• Distribution of sales targets amongst the team members to ensure that the monthly
targets are achieved.
• Coordination with the different stakeholders and teams for smooth operations
• Updating the management team with progress, challenges, and developments on a
periodic basis.
Read more
Bengaluru (Bangalore)
3 - 5 yrs
₹10L - ₹15L / yr
campaign
Campaigns
Digital Campaign
Digital Marketing
Advertising
+1 more
Job Title: Campaign Analyst - Level 1 Job Location: Chennai
Overview
Condé Nast is looking for a Senior Campaign Analyst who will be responsible to cover
entire lifecycle of a campaign ranging from predicting affinity, optimization, influencer
impact, enhancing reach, frequency, etc.,
Primary Responsibilities
● Use CitizenNet software and social platforms to plan and implement strategies
and audience targeting for clients
● Build campaigns on Facebook, Instagram, Twitter and Snapchat design to
achieve client goals
● Day-to-day campaign management and performance monitoring with high
attention to detail
● Need to optimize campaigns towards client goals and objectives.
● Creation of reporting dashboards, reports and insights development.
● Assume ownership on high priority campaign planning, execution, and
analysis projects
● Contribute to the growth and success of your team and client base through
ideation and brainstorming.
Responsibilities:
● Minimum 1 yrs of experience in managing Facebook or any other social media
likeTwitter, LinkedIn, Snapchat campaigns with monthly budgets exceeding $10K
per month with an overall of 2+ yrs experience in Digital advertising/marketing.
● Must be certified either in any of the social media Platforms.
● Previous work experience of social media platforms for marketing
and/or advertising
● Ability to use spreadsheets, powerpoint to analyse data and spot trends
● Must be highly skilled in time management to facilitate involvement in
multiple campaigns and projects.
● Strong problem-solving, logical reasoning and critical-thinking skill
● Strong verbal, written communication skills and strong interpersonal
skills.
CONDÉ NAST GLOBAL
Condé Nast is a global media house with over a century of distinguished publishing
history. With a portfolio of iconic brands like Vogue, GQ, Vanity Fair, The New Yorker
and Bon Appétit, we at Condé Nast aim to tell powerful, compelling stories of
communities, culture and the contemporary world. Our operations are headquartered
in New York and London, with colleagues and collaborators in 32 markets across the
world, including France, Germany, India, China, Japan, Spain, Italy, Russia, Mexico,
and Latin America.
Condé Nast has been raising the industry standards and setting records for excellence
in the publishing space. Today, our brands reach over 1 billion people in print, online,
video, and social media.
CONDÉ NAST INDIA (DATA)
Over the years, Condé Nast successfully expanded and diversified into digital, TV,
and social platforms - in other words, a staggering amount of user data. Condé Nast
made the right move to invest heavily in understanding this data and formed a
whole new Data team entirely dedicated to data processing, engineering, analytics,
and visualization. This team helps drive engagement, fuel process innovation,
further content enrichment, and increase market revenue. The Data team aimed to
create a company culture where data was the common language and facilitate an
environment where insights shared in real-time could improve performance.
The Global Data team operates out of Los Angeles, New York, Chennai, and London.
The team at Condé Nast Chennai works extensively with data to amplify its brands'
digital capabilities and boost online revenue. We are broadly divided into four groups,
Data Intelligence, Data Engineering, Data Science, and Operations (including Product
and Marketing Ops, Client Services) along with Data Strategy and monetization. The
teams built capabilities and products to create data-driven solutions for better
audience engagement.
What we look forward to:
We want to welcome bright, new minds into our midst and work together to create
diverse forms of self-expression. At Condé Nast, we encourage the imaginative and
celebrate the extraordinary. We are a media company for the future, with a
remarkable past. We are Condé Nast, and It Starts Here.
Overview
Condé Nast is looking for a Senior Campaign Analyst who will be responsible to cover
entire lifecycle of a campaign ranging from predicting affinity, optimization, influencer
impact, enhancing reach, frequency, etc.,
Primary Responsibilities
● Use CitizenNet software and social platforms to plan and implement strategies
and audience targeting for clients
● Build campaigns on Facebook, Instagram, Twitter and Snapchat design to
achieve client goals
● Day-to-day campaign management and performance monitoring with high
attention to detail
● Need to optimize campaigns towards client goals and objectives.
● Creation of reporting dashboards, reports and insights development.
● Assume ownership on high priority campaign planning, execution, and
analysis projects
● Contribute to the growth and success of your team and client base through
ideation and brainstorming.
Responsibilities:
● Minimum 1 yrs of experience in managing Facebook or any other social media
likeTwitter, LinkedIn, Snapchat campaigns with monthly budgets exceeding $10K
per month with an overall of 2+ yrs experience in Digital advertising/marketing.
● Must be certified either in any of the social media Platforms.
● Previous work experience of social media platforms for marketing
and/or advertising
● Ability to use spreadsheets, powerpoint to analyse data and spot trends
● Must be highly skilled in time management to facilitate involvement in
multiple campaigns and projects.
● Strong problem-solving, logical reasoning and critical-thinking skill
● Strong verbal, written communication skills and strong interpersonal
skills.
CONDÉ NAST GLOBAL
Condé Nast is a global media house with over a century of distinguished publishing
history. With a portfolio of iconic brands like Vogue, GQ, Vanity Fair, The New Yorker
and Bon Appétit, we at Condé Nast aim to tell powerful, compelling stories of
communities, culture and the contemporary world. Our operations are headquartered
in New York and London, with colleagues and collaborators in 32 markets across the
world, including France, Germany, India, China, Japan, Spain, Italy, Russia, Mexico,
and Latin America.
Condé Nast has been raising the industry standards and setting records for excellence
in the publishing space. Today, our brands reach over 1 billion people in print, online,
video, and social media.
CONDÉ NAST INDIA (DATA)
Over the years, Condé Nast successfully expanded and diversified into digital, TV,
and social platforms - in other words, a staggering amount of user data. Condé Nast
made the right move to invest heavily in understanding this data and formed a
whole new Data team entirely dedicated to data processing, engineering, analytics,
and visualization. This team helps drive engagement, fuel process innovation,
further content enrichment, and increase market revenue. The Data team aimed to
create a company culture where data was the common language and facilitate an
environment where insights shared in real-time could improve performance.
The Global Data team operates out of Los Angeles, New York, Chennai, and London.
The team at Condé Nast Chennai works extensively with data to amplify its brands'
digital capabilities and boost online revenue. We are broadly divided into four groups,
Data Intelligence, Data Engineering, Data Science, and Operations (including Product
and Marketing Ops, Client Services) along with Data Strategy and monetization. The
teams built capabilities and products to create data-driven solutions for better
audience engagement.
What we look forward to:
We want to welcome bright, new minds into our midst and work together to create
diverse forms of self-expression. At Condé Nast, we encourage the imaginative and
celebrate the extraordinary. We are a media company for the future, with a
remarkable past. We are Condé Nast, and It Starts Here.
Read more
Pune
0 - 1 yrs
₹2.5L - ₹2.8L / yr
Field Sales
Visit at client location & develop business relations
Find New prospect and convert them to client
Generate leads from existing & new customers .
End-to-end sales cycle from lead generation, giving demos, sending proposals to closing the deals
Only Male Candidates
Find New prospect and convert them to client
Generate leads from existing & new customers .
End-to-end sales cycle from lead generation, giving demos, sending proposals to closing the deals
Required Candidate profile
Bike and Driving License is MandatoryOnly Male Candidates
Read more
Mumbai
5 - 8 yrs
₹10L - ₹15L / yr
NodeJS (Node.js)MongoDBMongoose
ExpressAs a Backend Developer, you will be responsible for helping us maintain and expand our suite of internal and external APIs for the QuickSell Digital Catalogue and mobile apps. Our RESTful APIs serve many clients - mobile apps, websites, web hooks for third-party services and internal tools. An experience with API versioning, caching,and token-based security mechanisms is a must, along with an ability to architect,
document, build, and deploy RESTful JSON APIs with continuous uptime and minimal latency.
Roles and Responsibilities:
-Building API services using NodeJS Express and related frameworks
Expert level understanding of NodeJS asynchronous runtime
Expert level understanding of Javascript concepts on callbacks and closures
Experience with Postgres, NoSQL, Redis, and Firebase Realtime database
Experience with AWS services like Elastic Beanstalk, Cloudfront, S3, EC2, Lambda,
API Gateway, SQS, etc
Understanding of patterns and techniques for building scalable back-end
infrastructure including caching, rate limiting, authentication, and authorization
schemes.
Experience in building highly scalable and high throughput services with
millisecond response times
Experience working in a collaborative team environment
Excellent communication & interpersonal skills
Willingness to learn and pick up new technology along with patience to mentor.
NOTE- Candidates only from PRODUCT BASED companies will be preferred. Location is Mumbai and its Work from Office.
document, build, and deploy RESTful JSON APIs with continuous uptime and minimal latency.
Roles and Responsibilities:
-Building API services using NodeJS Express and related frameworks
Expert level understanding of NodeJS asynchronous runtime
Expert level understanding of Javascript concepts on callbacks and closures
Experience with Postgres, NoSQL, Redis, and Firebase Realtime database
Experience with AWS services like Elastic Beanstalk, Cloudfront, S3, EC2, Lambda,
API Gateway, SQS, etc
Understanding of patterns and techniques for building scalable back-end
infrastructure including caching, rate limiting, authentication, and authorization
schemes.
Experience in building highly scalable and high throughput services with
millisecond response times
Experience working in a collaborative team environment
Excellent communication & interpersonal skills
Willingness to learn and pick up new technology along with patience to mentor.
NOTE- Candidates only from PRODUCT BASED companies will be preferred. Location is Mumbai and its Work from Office.
Read more
Bengaluru (Bangalore)
2 - 4 yrs
₹8L - ₹10L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
Here is a chance to work for a Consumer Electronics Brand, where you get to deal with some of the best channels and work with some excellent experienced minds. Read on.
Started in 2015, this lifestyle and accessories startup has taken over the consumer electronics sector in India. Our client has a product range that includes an extensive catalog of headphones, speakers, travel accessories, and modern earphones. It believes in providing cutting edge electronic products stamped with durability and affordability.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
As a QA- Automation Engineer, you will be responsible for the development and maintenance of applications aimed to assure quality of embedded devices (Audio , TWS, Headphone, SmartWatch..etc). You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.
What you will do:
- Defining, implementing and executing regression and stress automation tests focused on embedded software and device firmware level
- Analyzing automation test results for failures, identifying issue trends, and quantifying impact
- Isolating and reporting defects effectively quantifying customer impact, and verifying fixes through regression testing and other test methodologies
- Working cross-functionally with other QA teams, Developers and Project Managers
Desired Candidate Profile
What you need to have:- BE– CS/ ECE, MS, ME, MTech
- 2+ years of QA experience, preferably on consumer hardware/software products
- Automation experience in modern scripting or compiled languages (Python, JavaScript, C, etc.)
- Knowledge of Unix and Unix shell scripting
- Ability to communicate technical concepts to a non-technical audience
- Deep understanding of SQA methodologies & practices
- Ability to solve hard problems with creative and sustainable solutions
- Experience with hardware and/or software development lifecycle processes
- Self-motivation with the ability to drive features to delivery
- Strong hands on experience in developing applications
- Strong analytical and problem-solving skills
- Excellent oral and written communication skills
- Good logical sense, strong technical skills, and the ability to learn new technologies quickly
Read more
Bengaluru (Bangalore)
3 - 5 yrs
₹10L - ₹15L / yr
React.js
JavascriptWeb Development
Redux/FluxRequirement:
Position: MID Web Developer
Experience: Min 3yr
Relevant Experience in React , Redux, Javascript etc is mandatory
CTC: As per standards
Location: Bangalore
Industry: Retail / E-commerce
Functional Area: IT Software - eCommerce, Internet Technologies
Role Category: Programming & Design
Role: Application Programmer
Employment Type: Permanent Job, Full-Time
Mid developer (New)
Knowledge in react JS, Javascript, HTML, CSS
Knowledge in React JS (Overview)
Fair understanding of redux and hooks
Coding Skills
Regards
sunitha
HR Executive
Read more
Indore
3 - 6 yrs
₹5L - ₹8L / yr
Data AnalyticsPowerBI
Business Analysis
Project Management
Operations
+4 more
NOTE:
You will be required to fill 3 Forms Followed by an assignment and then 2 Phone Interviews.
About Us:
We are focused on launching a business focused on data and tech services.
You would be part of the consulting side of the business where we offer services to other firms.
Your aim is to keep the founder's workload from consulting the least possible so they can set up the venture fund and accelerator side of the business.
The ideal candidate is a proactive, team player with a high aptitude who will be responsible or working with company data in various business areas. Specific responsibilities include Business Analytics, Data Analysis, Business consulting, Client relations in a cross-functional environment.
This is an exciting time and we are looking for hungry, hard-working individuals to join our team.
This is your chance to learn how businesses launch, to be involved in every aspect of the launch.
We are seeking a go-getter who is willing to chip in with any task and has a strong work ethic. This is not a 9 am-5 pm position. You would have to work a 2-4 hours on the weekends also as the clients are most available then. Total Hours are human.
**Basic Skills Required:**
Bachelor's degree with 5+ years of experience (with at least have 2+ years of relevant experience as Business Associate/ Business Analyst)
Master's degree / MBA is preferred.
- Experience in Business analytics, well versed with sales/marketing analytical tools.
- Experience in business consulting is a plus.
- Proven experience in sales, client communication, negotiation, marketing, data analysis, and project management.
- Good in Business Development, Marketing Operations, Sales, Product Management, Competitive Analysis, Market Research.
- Experience in project management is a plus.
You are:
- Regular at maintaining a timesheet.
- Will need to develop proficiency in Hubspot, Asana, Google Documents.
- Proficient in Analytical tools (Power BI, Tableau, etc).
- Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.), Google docs.
- Excellent business communication and writing skills.
- Excellent at web research and educating one-self about different topics.
- High aptitude in managerial skills.
- Ability to handle the intense workload, pace, and training timelines.
Note: Your pay post base payment will be linked to company revenue; hence you are required to be a self-motivated person.
**You are expected to do:**
Build Client Relations
In order to expand the market, you work to form new client relationships and strengthen existing client relationships to forge new opportunities.
Assist in the sales and service processes to ensure client satisfaction to help increase revenue and develop lasting professional relationships that will fuel sales and lead to possible partners with organizations associated with these clients.
Promote Company Products
To build awareness and recognition of products, you help to create promotional and sales materials for clients and the public.
You work closely with sales, marketing, and advertising departments and managers to form strategies that target specific audiences to grow sales and broaden their market.
Conduct Market Research
You are often involved in analyzing the market and creating reports that focus on consumer behavior, sales, and the share of their company’s market in relation to their specific products.
Generate plans on how to increase this market share and develop strategies that will lead to greater revenue.
Coordinate Marketing and Networking Events
From trade shows to community events, You will organize events that lead to client meetings and product promotions.
Assist in choosing materials and products to include in these events and even attend shows and meetings to represent the company for which they work
Business consulting & Operations
Review a company or client’s business processes and identify opportunities and strategies to improve business efficiency.
Assist a client or company to execute business strategies and ensure that the desired result is achieved in a timely manner.
- Identifying and addressing operational, financial, and technological risks within the business.
- Maintaining, testing, and improving business and systems operations.
- Building and maintaining relationships with key stakeholders.
- Identifying and capitalizing on improvement opportunities.
- Identifying innovative ways to increase customer satisfaction.
- Evaluating the performance of project teams to ensure that targets and deadlines are met.
- Communicating ideas and viewpoints to senior management.
- Acting as a liaison between business and IT groups.
- Supervising the design of new products and evaluating how these will perform on the market.
- Creating monthly performance reports.
- Maintain a timesheet regularly.
- Be proficient in MS office.
- Develop proficiency in Hubspot, Asana, Google Documents.
- Have excellent Email Communication Skills.
- Have excellent at web research and education one-self about different topics.
- Have high Aptitude and Strong Analytical Skills.
- Be good in Competitive Analysis & Online Research.
- To handle the intense workload, pace and training timelines.
- Have strong written, verbal and collaboration skills.
- Have fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.), Google docs, Data Entry.
Read more
Bengaluru (Bangalore)
1 - 4 yrs
₹3.6L - ₹6L / yr
Sales
Business Development
Field Sales
Telesales
As a Sales Executive, you will pursue new opportunities in the small and medium-sized business sector through qualifying leads, building relationships, and scheduling appointments with prospects.
Responsibilities:
- Onboarding new customers (micro, small and medium businesses) with vehicle operations.
- Educating clients on the benefits and value addition of GPS technology for improving fleet operations.
Read more
Why apply to jobs via Cutshort
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
Follow CutshortUsers love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort