We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills -
- Fluent communication skills in English and Hindi
- Proven customer support experience of 1-3 years
- Engaging with customers and earning their trust
- Building sustainable relationships with customers
- Patient, empathetic, self-motivated
- Experience with CRM and tool handling
- Bachelor's degree, preferably in Computer/IT Engineering
- Prior experience in Ed-tech platform is mandatory
Following are the day-to-day roles and responsibilities -
- Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
- Taking inbound calls from customers to resolve any queries or complaints
- Accurately explaining all details of courses offered to parents and students
- Ensuring a smooth journey for customers, from registering to completing a demo session
- Ensuring maximum customer satisfaction
- Having inside-out knowledge of our product and course offerings
- Explaining technical subjects to customers with a non-technical background
Shubham Vishwakarma
Full Stack Developer - Averlon
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iOS App Development
Objective C
SwiftExperience 8+ Yrs.
Bangalore work from office
1. Full-time undergraduate degree or above in computer and related majors
2. More than 8+ years of iOS development experience, proficient in OC/Swift language
3. Have good architecture and interface design capabilities, understand object-oriented design and design patterns, and be able to implement reusable components with high quality
4. Familiar with performance optimization, familiar with Frameworks-related core libraries, multi-threading, data storage, network communication and other underlying principles
5. Have strong analytical and problem-solving abilities, quick learning ability, stress resistance, communication and collaboration skills
6. Applicants with experience in large-scale first-line Internet product development will be given priority
7. Applicants with development experience in large-scale project performance optimization, engineering efficiency optimization, cross-platform solutions, etc. will be given priority
8. Be familiar with one or more third-party source codes. You need to be familiar with and understand the design patterns and runtime source codes.
Note: Kindly apply only if your open to Work from Office Bangalore and available to join immediate to 10 days.
Interested candidates connect @Bhavani P on the LinkedIn or message your number/ id on the cut short chat.
Job Description:-Technical Support Executive
The candidate will handle the escalated issues and resolve them over the phone/e-mail/remote meeting.
Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.
Conduct product demos and training
Should be open to work in general shift.
Should be open to travel locally or out of state.
Skills:-
Hardware and Networking are a must
Graduation is must
Good Knowledge of Hardware and Networking concepts
Good Knowledge of Windows, Linux and Mac OS, Android and iOS
Good Knowledge of Antivirus, DLP, MDM, and Remote technologies.
Should be capable of handling a team of L1 engineers.
Prepare documents on technical knowledge.
Create and compares different solution from the same league.
Job Types: Full-time, Regular / Permanent
About The Company
Raneso is software company specializing in the creation of custom IT solutions for web, mobile, and desktop.
We offer visually engaging and user-centric interactive solutions tailored to the business needs.
We are looking for a Business Development Executive and as a BDE you'll contribute to and develop integrated marketing campaigns to promote a product, service or idea.
Roles and Responsibilities:-
· Identify target Clients. Approach and gather desired outcomes of marketing
· Research and develop marketing plan, and evaluate success strategy for bringing in new clients.
· Understand client requirements.
· Outbound client acquisition through social media and networks.
· Create awareness and develop the brand.
· Communicate with target audience, build and develop customer relationship.
· Help with marketing plans, advertising, direct marketing and campaigns.
· Maintain and update customer databases.
· Develop relationships with key stakeholders, both internal and external.
Key Skills Required:-
· Excellent communication skills and the ability to network.
· Teamwork Skills.
· Adaptability and ability to juggle multiple reports.
· Strong attention to details.
· Good organisation and planning skills.
· Creativity, writing and designing skills.
Eligibility criteria:-
· Someone who is passionate about his/her work.
· Excellent problem-solving skills.
· Ability to work in a team-oriented, collaborative environment.
· Ability to manage priorities and work in a fast-paced environment.
Experience:-
· 0-12months of experience.
· Has already been a part of the project.
Qualifications:- BBA/B.COM/MBA or any other graduate
Salary:- As per the company norms and based on experience
Must Have:-
· Own Bike
· Driving License
Benefits:-
· Travel Allowance
· Incentives
· Medical Health Benefits
· EPFO
· A fantastic work culture and environment to work in
Location:- Ranchi, Jharkhand (on site)
Java
React.js
HTML/CSSResponsibilities
- In this role, you should be able to work independently with little supervision.
- You should have excellent organization and problem-solving skills.
- If you also have hands-on experience in software development and agile methodologies, we’d like to meet you.
- You will be responsible to develop high-quality software that is aligned with user needs and business goals.
- 5 to 10 years of end-to-end development using Java & UI technology (ReactJS)
- Good knowledge of any relational database).
- Experience in JavaScript along with an OOP language
- Well versed with testing concepts and methodologies
- Agile/Scrum development and full SDLC from development to production deployment.
- Analytical mind with problem-solving aptitude.
- Ability to work independently.
- Excellent written and oral communication skills.
Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you need to do:
- Identifying and sourcing prospective Channel Partners (CSP’s) in line with the requirements of the company
- Managing a team of Channel Partners (CSP’s) and selling the financial products/services of the company
- Being a representative of the company and ensuring that the queries or concerns raised by the Channel Partners (CSP’s) are resolved in a timely manner
- Ensuring that the Channel Partners (CSP’s) are handling and processing various related forms and documents as per the laid down processes
- Ensuring that the Channel Partners (CSP’s) are working and are operational during the working hours as per the company’s guidelines
- Monitoring the work-related activities of the channel of Channel Partners (CSP’s) and guiding them accordingly and thus be a link between the Principals and the team of Channel Partners (CSP’s)
- Working closely with internal stakeholders such as the teams within the company and also external stakeholders such as customers
- Ensuring compliance of related rules, laws & regulations while handling and selling the financial services to the customers
- Updating and maintaining a database of sales figures and other related data and reporting the same to the business in regular intervals
Desired Candidate Profile
What you need to have:- Graduation is a must
- Total work experience of 10 years with at least 3 years of work experience in heading business correspondent channel and driving sales through the same
- Excellent networking skills
Docker
Kubernetes
Amazon Web Services (AWS)Should be open to embracing new technologies, keeping up with emerging tech.
Strong troubleshooting and problem-solving skills.
Willing to be part of a high-performance team, build mature products.
Should be able to take ownership and work under minimal supervision.
Strong Linux System Administration background (with minimum 2 years experience), responsible for handling/defining the organization infrastructure(Hybrid).
Working knowledge of MySQL databases, Nginx, and Haproxy Load Balancer.
Experience in CI/CD pipelines, Configuration Management (Ansible/Saltstack) & Cloud Technologies (AWS/Azure/GCP)
Hands-on experience in GitHub, Jenkins, Prometheus, Grafana, Nagios, and Open Sources tools.
Strong Shell & Python scripting would be a plus.
Data Science
Machine Learning (ML)About us: Nexopay helps transforming digital payments and enabling instant financing for parents, across schools and colleges world-wide.
Responsibilities:
- Work with stakeholders throughout the organisation and across entities to identify opportunities for leveraging internal and external data to drive business impact
- Mine and analyze data to improve and optimise performance, capture meaningful insights and turn them into business advantages
- Assess the effectiveness and accuracy of new data sources and data gathering techniques
- Develop custom data models and algorithms to apply to data sets
- Use predictive modeling to predict outcomes and identify key drivers
- Coordinate with different functional teams to implement models and monitor outcomes
- Develop processes and tools to monitor and analyze model performance and data accuracy
Requirements:
- Experience in solving business problem using descriptive analytics, statistical modelling / machine learning
- 2+ years of strong working knowledge of SQL language
- Experience with visualization tools e. g., Tableau, Power BI
- Working knowledge on handling analytical projects end to end using industry standard tools (e. g., R, Python)
- Strong presentation and communication skills
- Experience in education sector is a plus
- Fluency in English
iOS App DevelopmentSwift4+ years developing apps for iOS and WatchOS
He/she will lead of a iOS developer team
We will provide him a full functional app and he need to develop the new features
He/she must be able to understand other person code and be able to solve problems and be resolutive
Focus Expertise with customization of video player Livestreaming apps
Connecting Bluetooth devices and developing apps for iWatch
Very recommended
Push Notification
Optional - JIRA - GITLAB
Web Page : http://www.synergym.es" target="_blank">www.synergym.es
We are at : Paseo Marítimo Pablo Ruiz Picasso, 15-19, Spain.
-Team management and people development if applicable.
- Excellent verbal, written, presentation skills, capable to give demos independently, passion for sales, self-motivated with a result driven approach.
- Team Management, Profit planning in relation to overall corporate objectives.
- Ensuring all sales staff plays a key role in servicing the client accounts.
- Looking for opportunity and identifying wider sales across the whole account.
- Researching customer's profile for accurate positioning, giving effective and Skillful presentations.
- Revenue generation, Follow up, feedback, negotiations.
- Set and achieve targets.
- Identifying market opportunities, developing business cases and working closely with the team to deliver a successful product in a timely manner.
- Experience in selling technology services (Mobile apps, web apps, websites, e-commerce etc) is a huge plus
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon