Customer Support executive

Role Overview

We are looking for an Engineering Manager who thrives in a fast-paced startup environment, is hands-on with development, and can lead our engineering team to build and scale robust, high-performing systems. You will drive architectural decisions, mentor a team of talented engineers, and collaborate closely with product, design, and business teams to execute our ambitious roadmap. You will be at the forefront of scaling our infrastructure to support billions of messages, ensuring real-time engagement for businesses at scale.

Key Responsibilities

• Technical Leadership: Own the engineering roadmap, ensuring scalability, reliability, and performance of our systems.
• Hands-on Development: Dive into the code when necessary, set high coding standards, and lead by example.
• Team Management: Lead, mentor, and scale a high-performing engineering team, fostering a strong culture of ownership and innovation.
• System Scalability: Architect and optimize scalable and resilient backend & frontend systems handling millions of messages per day.
• High Availability & Performance: Design systems that can handle billions of API calls and ensure minimal downtime.
• Agile Execution: Drive sprint planning, prioritization, and timely delivery of features in an agile development environment.
• Collaboration: Work closely with product, design, and business teams to align engineering efforts with company goals.
• DevOps & Security: Ensure best practices for CI/CD, cloud infrastructure (AWS/GCP), and security compliance.
• Tech Stack Evolution: Stay ahead of emerging technologies and drive innovation in AiSensy’s architecture.

What You Bring

• 8+ years of experience in software development, with at least 2 years in a leadership/managerial role.
• Expertise in modern tech stacks – Proficiency in MERN (MongoDB, Express, React, Node.js) stack or similar.
• Strong knowledge of cloud platforms (AWS) and microservices architecture.
• Proven experience in scaling high-traffic, distributed systems handling billions of messages per month.
• Hands-on experience with Docker, Kubernetes, and CI/CD pipelines.
• Strong problem-solving skills and an ability to hustle in a fast-paced startup environment.
• Excellent communication skills and a data-driven decision-making approach.
• Passion for building great products, coaching engineers, and driving tech excellence.

What We Offer

• Competitive Compensation & Benefits aligned with your experience and the impact you bring.
• Opportunity for Growth in a rapidly expanding B2B SaaS company.
• Cutting-Edge Technology & Projects in the WhatsApp Business API and Click to WhatsApp Ads space.
• Collaborative Work Environment that fosters innovation, learning, and career development.
• Flexible & Inclusive Culture, where every team member has a voice and the chance to make a significant impact.

Job Description:

Responsibilities:

• Design, develop, and maintain efficient, reusable, and reliable Golang code.
• Lead the architecture and development of backend services and APIs.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Identify and address performance bottlenecks and bugs.
• Ensure code quality through writing unit and integration tests.
• Troubleshoot and fix issues in code and functionality you have developed.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 5-10 years of experience in software development, with a significant focus on Golang.
• Strong understanding of Go programming language, paradigms, constructs, and idioms.
• Experience with RESTful services and API design.
• Knowledge of common Goroutine and channel patterns.
• Experience with microservices architecture and containerization (Docker, Kubernetes).
• Familiarity with SQL databases (PostgreSQL).
• Experience with cloud platforms (e.g., AWS).
• Strong problem-solving skills and ability to troubleshoot complex issues.
• Excellent communication and teamwork skills.

We’re Hiring: .NET Developer

📍 Location: Gurgaon

🧑‍💻 Experience: 5+ Years

🏢 5 Days Working | WFO

🔧 Roles & Responsibilities:

• 🖥️ Develop & maintain .NET apps (.NET Framework/Core)

• ⚙️ Build secure, scalable web apps (ASP.NET, MVC, Web API)

• 🗄️ Work with Entity Framework & SQL Server

• 🎨 Frontend: HTML, CSS, JS, Angular/React

• 🧪 Write clean, testable code

• 🤝 Collaborate with cross-functional teams

• 🛠️ Code reviews, debugging & performance tuning

• 🔐 Ensure security, scalability & reliability

🧠 Skills & Qualifications:

• 💼 5+ yrs in .NET development

• 💻 Strong in C#, ASP.NET MVC, .NET Core, Web API

• 🗃️ EF + SQL expertise

• 🧱 Full-stack capabilities

• 🔧 OOP & design patterns

• 🗂️ Git knowledge

• 💡 Strong problem-solving skills

JD:

QA profiles with good exposure to Manual testing. Good Communication skills are a must. Interaction with the Canadian development team. IST shift with evening overlap hours with EST needed.

At ISA ERP, we develop highly inventive ERP and decision-support Software to enhance productivity and address the challenges faced by global manufacturers due to the dynamically changing market. We embrace an inquisitive mindset, provide freedom to experiment, and encourage the acquisition of new skills. This offer is only for those who would not spare any pains to grow, innovate, and derive satisfaction by contributing significantly.

Role & Responsibilities:

• Individuals are responsible for all traditional development activities analysis, design, coding, testing, and documentation.
• Add new features to existing Windows and Web-based applications in Visual Studio 2019. Interacting with internal team.
• Transform business and design needs into innovative products.
• Drive all projects to completion within deadlines.
• Perform thorough testing to find issues ahead of time.
• Engineering software needs more precise analysis & coding skillset
• Enhance skillset by working with fortune 500 clients
• Interacting with internal team.

Qualifications:

• E in computer science or related fields.
• Hand on development experience with web & database technologies (MS SQL).
• Excellent programming & communication skills Strong problem solving, judgmental, and decision-making skills.
• Ability to work at the tactical and strategic levels of IT initiatives.
• Impressive hands-on experience in .Net technologies. Impressive hands-on experience and knowledge with C#, SQL, JSON, XML, Win Forms & MVC, Angular, JavaScript, jQuery , HTML/CSS.
• Self-Motivated, flexible & Innovative

We are looking for people willing to work in a fast-paced and everchanging environment with focus on innovation and adaptive mindset. Come joins us, if you want to make a difference in healthcare field by building data as a key asset in decision making.

We are looking for a Team Lead/Architect for iOS platform responsible for designing and architecting applications aimed at a range of iOS devices including mobile phones and tablet computers.

The candidate should ideally possess the below experience

• Should Have experience leading/mentoring large technical teams.
• Experience in working with product managers , translating functional requirements to precise technical requirements.
• Identify, create and manage project/Product technical artefacts.
• Be able to plan technical milestones & drive development efforts with Agile/Scrum methodologies.
• Experience in designing enterprise grade application architecture for mobile apps, employing design patterns & best practices.
• Should have strong OOAD & TDD development approaches.
• Should have good exposure to code coverage, CPU, Memory & other profiling/tooling.
• Conduct code reviews, technical brainstorming sessions, do code refactoring & optimization.
• Coordinate with the Testing team and define UT, IT, Smoke/Regression tests.
• Triage & Delegate technical issues  to developers using bug tracking tools like JIRA
• Develop modular, reusable components for projects with industry-grade coding skills.
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and clear the bottlenecks , identify the root causes of bugs along with developers
• Help maintain code quality, organization, and automatization

• Proficient with Objective-C or Swift languages, and Cocoa frameworks
• Experience with iOS frameworks such as Core Data, Core Animation, etc
• Solid work experience with UI application development using standard patterns (MVC/MVP/MVVM)
• Work experience in AWS AppSync & Amplify framework integration
• Experience in offline & real time data models
• Solid experience with REST API standards and integration with ORM
• Expertise in design level optimization techniques – Caching, lazy loading, pre-fetching
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Solid understanding of security frameworks & practices for iOS development- Encryption & Data protection.
• Understanding of Apple’s design principles and interface guidelines
• Experience with performance and memory tuning with profilers
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools -Git, Mercurial or SVN
• Familiarity with continuous integration

Desired Skills

• Ability to understand Hybrid or cross platform applications using IONIC, React Native, Flutter
• Ability to develop any test tools in Mac/Desktop
• Experience with communication and messaging applications
• Experience with security software and solutions
• Experience in python / JavaScript is good to have  
• Knowledge of low-level C-based libraries is preferred

Qualification:

• Diploma, bachelors or masters in the area of human centred / product design
• Continued education and research into UI trends and current design strategy and technology

Methodology/Practices:

• Experience working on Agile development methodology
• Experience working in Design Thinking methodology (preferred)

We are looking for a Full Stack Web Developer with 4-6 years’ experience as a web developer in the latest of technologies. As a Full Stack Developer, you will be responsible for designing and implementing web applications that deliver a seamless user experience. You will work on both the front-end and back-end development, ensuring the entire application functions effectively.

Skills Required:

• Good communication and client interfacing skills.
• Solid fundamentals in core JavaScript concepts while working on web projects for 4-6 years.
• Proficient with Frameworks like Node.js/Nest.js, Angular/React/Vue.js/Next.js along with related technologies & frameworks like HTML, CSS, Bootstrap, Material UI.
•  Good experience with Relational and/or NoSQL databases.
•  Hands-on experience in building high-quality Web applications.
• Good knowledge of at least one major cloud service provider (AWS, Azure, Google Cloud).
• Good knowledge of Docker, Docker Compose.
•  Basic Understanding of Kubernetes.
•  Good experience with Git and branching strategy (preferably GitFlow)
•  Good architectural & design skills.
•  Strong analytical, problem solving, debugging and troubleshooting skills.
•  Strong understanding of emerging technologies, standards, and best practices for development.
•  Software development experience with significant time spent working on Cloud technologies preferred.
• Agile/Scrum methodology experience.

Role & Responsibilities:

• Go to the person of the Project lead for complex feature implementations.
• Understand requirements on its own and implement them.
• Create efficient, reusable, and scalable code for both front-end and back-end.
• Optimize applications for maximum performance and responsiveness.
•  Troubleshoot and debug issues in a timely manner.
• Write and maintain technical documentation.
•  Stay up to date with the latest industry trends and best practices in web development.
•  Participate in code reviews to maintain code quality and enhance team collaboration.
• Guide junior members in the team to help them improve their skills.

Developing new user-facing features using React.js/React Native

• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Ability to work through new and difficult React Native Issues and contribute to libraries as needed.
• Ability to create and maintain continuous integration and delivery of React Native applications.

Responsibilities

• Manage the SEO initiatives - strategising, planning and execution
• Define key metrics and SEO road map (including link building strategy)
• Review and analyse analytics and site traffic to gauge positive and negative changes
• Create and execute an SEO plan for the assigned categories to maximise traffic from the
  channel
• Plan SEO tests, collect and analyse data, identify trends and insights on search engine
  algorithms
• Collaborate with Content team to optimise copy and landing pages for search engine
  marketing
• Collaborate with the SEM team for keyword research and complementary campaigns
• Research, analyse and benchmark against competitor performance
• Create and maintain SEO performance dashboard to provide visibility for respective pages
• Communication to team and management on project development, timelines, and results.

What We are Looking for

• Proven track record of building top talent and high performance.
• A Team Player
• Experience managing large scale systems in competitive and rapid growth environments
• Master of on-page & off-page SEO
• Understand the co-relation of content & link-building.
• Who speaks the language of google webmaster & analytics
• Bachelor's degree with experience of 2 - 4 years in Digital Marketing domain.