
We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills -
- Fluent communication skills in English and Hindi
- Proven customer support experience of 1-3 years
- Engaging with customers and earning their trust
- Building sustainable relationships with customers
- Patient, empathetic, self-motivated
- Experience with CRM and tool handling
- Bachelor's degree, preferably in Computer/IT Engineering
- Prior experience in Ed-tech platform is mandatory
Following are the day-to-day roles and responsibilities -
- Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
- Taking inbound calls from customers to resolve any queries or complaints
- Accurately explaining all details of courses offered to parents and students
- Ensuring a smooth journey for customers, from registering to completing a demo session
- Ensuring maximum customer satisfaction
- Having inside-out knowledge of our product and course offerings
- Explaining technical subjects to customers with a non-technical background

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If any customer visits to site, need to explain them about the Project and Amenities. Should show them the available Plots, Flats & Villas.
Develop and maintain strong customer relationships.
Identify new sales opportunities and potential clients.
Keep up-to-date with industry trends and competitor activities.

Hiring for the position of Android Developer /Sr. Android Developer responsible for developing app from scratch.
We are looking to recruit a candidate for a role that will require:
- Translate design and wireframes into code
- Design, build, and maintain high performance, reusable, and reliable code
- Identify solutions through research and collaboration that resolves the root of problems as they arise
- Unit testing code
- Experience with cloud message APIs and usage of push notifications
Requirement
∙ 2+ years’ strong development experience in android
∙ Experience using RESTful web services within mobile applications
∙ Strong knowledge of Android UI design principles, patterns, and best practices
∙ Ability to understand business requirements and translate them into technical requirements
∙ Experience with code versioning control, such as bitbucket/git
∙ Experience in writing code using kotlin is an advantage
Education: Engineering
Work experience: 2 + years relevant experience
Compensation: Based on Industry StandardsInterview Mode - Face to Face

● Understanding user behavior and performing root-cause analysis of changes in data trends
to identify corrections or propose desirable enhancements in product & across different
verticals
● Excellent problem solving skills and the ability to make sound judgments based on trade-offs for different solutions to complex problem constraints
● Defining and monitoring KPIs for product/content/business performance and identifying
ways to improve them
● Should be a strong advocate of data driven approach and drive analytics decisions by doing user testing, data analysis, and A/B testing
● Help in defining the analytics roadmap for the product
● Working with stakeholders, including Customer Support team, Customer Success team and senior executive management to address customer/product problems effectively.
● Providing regular reports to the management on product performance and issues.
● Managing prioritization and trade-offs between customer experience, business impact and product performance.
● Working with the PM team during the sprint releases to help enhance the product with
long-term solutions for product issues.
● Driving the collection of new data that would help build the next generation of algorithms
(E.g. audience segmentation, contextual targeting)
● Explain trends across data sources, potential opportunities for growth or improvement, and data caveats for descriptive, diagnostic, predictive (including forecasting), and prescriptive data projects
● Develop user archetypes and build dashboards to demonstrate their usage patterns
● Capture and document data user stories, use cases, and workflows
We are seeking an experienced Sales Manager to lead our sales team. As a Sales Manager, you will be responsible for driving the sales strategy, managing the sales team, and achieving revenue targets. You will be crucial in expanding our customer base, fostering strong client relationships, and ensuring the organization's overall growth. The official designation will be Customer Success Manager.
Job Responsibilities:
- Develop and implement a comprehensive sales strategy to drive business growth and achieve sales targets.
- Lead and manage a team of sales professionals, providing guidance, coaching, and support to maximise their performance and productivity.
- Set sales targets, monitor progress, and provide regular performance evaluations to the sales team.
- Identify new business opportunities, markets, and target clients to expand the customer base.
- Build and maintain strong relationships with key clients, understanding their needs and providing appropriate solutions.
- Collaborate with cross-functional teams, including marketing, product development, and operations, to align sales strategies with overall business objectives.
- Conduct market research and analysis to stay informed about industry trends, competitors, and customer preferences.
- Develop and deliver sales presentations, proposals, and negotiations to key clients.
- Monitor and analyse sales data, market trends, and customer feedback to identify areas of improvement and adjust sales strategies accordingly.
- Stay up-to-date with the latest advancements in IT products, services, and technologies to promote and sell the company's offerings effectively.
Mandatory Skills:
- Bachelor's degree in business, marketing, or a related field. An MBA is a plus.
- 10+ years of experience as a Sales Manager or in a similar leadership role within the IT industry.
- In-depth IT industry knowledge, including software, hardware, networking, cloud-based solutions, and emerging technologies.
- Demonstrated success in achieving sales targets and driving revenue growth.
- Strong leadership and team management skills, with the ability to motivate and inspire the sales team.
- Excellent communication, presentation, and negotiation skills.
- Strategic thinking and problem-solving abilities.
- Ability to analyse sales data and market trends to make informed decisions.
- Proficiency in using CRM software and sales tools.
- Willingness to travel as required.
Benefits:
- Fantastic company culture. No politics. Just pure work and play!
- Very approachable and helpful seniors and peers.
- Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
- Lots of creative freedom!
- Lots of fun at the workplace. Frequent fun activities to make work even more enjoyable :)
To know more - https://www.bombaysoftwares.com/careers/
- Prepare, rewrite and edit copy to improve readability, or supervise others who do this work.
- Read copy or proof to detect and correct errors in spelling, punctuation, and syntax
- Plan the contents of publications according to the publication's style, editorial policy, and publishing requirements.
- Verify facts, dates, and statistics, using standard reference sources.
- Review and approve proofs submitted by composing room prior to publication production.
- Read, evaluate and edit manuscripts or other materials submitted for publication and confer with authors regarding changes in content, style or organization, or publication.
- Make manuscript acceptance or revision recommendations to the publisher.
Experience
- Able to perform edit/proofread independently and make the work done by the team members delivery ready
- Graduation / Post Graduation (Bsc/Msc) especially English savvy candidates with English, journalism. Excellent written communication skills Ability to structure sentences well.
- Postgraduate in any field of science/humanities; good command over the English language; an eye for detail; exposure to various style guides; readiness to meet daily/monthly productivity targets; and maintaining the expected quality norms
Desirable
- Good communication skills; team player; problem-solving skills; proactive and innovative
- Mandatorily must have experience in Language Editing, Level-2, Medical Journal, and also knowledge about QC.
Fullstack Developer
*H1 is a Spanish fin/proptech that revolutionizes the mortgage market by offering bank-risk approved loans before knowing the house an individual wants to purchase. It also offers a powerful selling tool for real estate agents and developers that helps manage their businesses. From there, H1 is building a community of millions of high credit profile users (individuals + companies) that use the credit marketplace technology to access a multiproduct platform (including banking and non-banking capital and multiple financial and credit scoring products) that becomes a financial partner for individuals and companies as well as a personal documentation encrypted storage for all family or group members (SAAS model).
*H1 is the future of digital banking.
*Recently capitalized, and in a strong growth phase to expand nationally and into 5 additional countries.
About the Job:
H1 seeks fullstack developers with experience on NodeJS, Typescript, React and PostgreSQL for our development team
In this role, you will report directly to the CTO and manage India tech team
Agile based organization, with bi-weekly sprints on long-term project
Responsibilities:
- Build an extraordinary tech product (software) from an user centric perspective, for all the different actors involved with the organization and in direct contact with the technology (clients, management, finance, risk/operations team, commercial team, marketing, etc.)
- Working with the CTO to build the roadmap and agile based organization required.
- Develop application api centric on security and encryption
- Create and optimize company web applications
- Manage local tech hub located in India
- Receive and react to product feedback from all internal and external stakeholders
- Product KPIs, and product releases on a recurring basis
- Producing reports to monitor level of usability, engagement, etc. (product metrics and analytics)
- Contributing to deliver the expected results from a usability and engagement perspective
About You:
- With strong software product background, and extraordinary capabilities in terms of product strategy development and usability
- 3-6+ years robust experience on developing software products in an agile based organization
- Demonstrated success in bringing new products to market, capturing market share and delivering market leading products and services.
Clear examples of products managed or developed during his/her career
- Strategic thinking: you are able to think at the strategic level and make the link with the pixel level
- Able to work in a flat and transparent manner within a fast paced environment
- Results oriented
- Academic education in tech/product/digital related careers
- High level english (spoken and written). Spanish at any level would be a great plus.
- Entrepreneurial mindset: Is looking for a very ambitious project. Due to the stage of growth kick-off the upside could be extraordinary (a life-time opportunity)
Skills:
- Great flavour towards software products
- High expertise and excellence on software usability and user experience optimization. Expertise in software design
- Sensitivity towards customers and users
- Data driven decision making
- Deep knowledge of the digital world
- Fintech / Proptech / Digital banking background experience will be very positively considered, but not necessarily needed
- NodeJS with Typescript development experience
- API Rest and GraphQL with json web tokens authentication
- PostgreSQL and ORM experience
- ReactJS on typescript with class and hooks
- Long SPA development using json web tokens security
- Mobile development would be a plus
- NPM private libraries creation would be a plus
- Experience in working with tech teams, on an agile based style
- Proactive and able to take initiative. Decisive and resolute
- “Out of the box” thinker
- Creative thinker
- Works well in a team and with a wide range of people from different backgrounds and ages
- Organised and methodical
- Succeeds under pressure
- Is able to have fun and keep a positive atmosphere in the team
Location of Headquarters: Madrid, Spain
Tech Hub in India: Office in Bangalore, Karnataka (India). Full tech team between Madrid, Spain + Bangalore, India
This is a unique opportunity to contribute heavily to the growth of an innovative, market-leading Fintech & Proptech company.
Salary Range: 40k-90k Rupees monthly (5 Lakhs - 11 Lakhs per annum)


This is regarding .Net Core Developer/Lead opportunity we have with us and we are looking for immediate joiner.
Please find below the job description for your reference:
Required Skills:
- Good understanding of SOLID principles or Object oriented programming concepts
- Working knowledge of design patterns
- ASP.Net Core MVC & Razor
- REST API
- SQL
- Unit testing
Nice to have:
- RabbitMQ or experience working with any message oriented systems
- HTML, Javascript & CSS
- C#7 and above
- Docker
- SSRS
- Quartz or Hangfire
FYI. There will be a small coding ‘test’ during the interview


