Customer Support executive

Candidate should have a consultative approach not just pre sales call approach. 

2. Must be from B2B SAAS, MarTech or SalesTech but product based company only

3. Should be able to prepare pitch decks for the clients

4. 3 to 5 years of experience in a Solutions Consultant, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role

5. Solid technical foundation with the ability to explain complex concepts clearly

6. Exceptional communication and presentation skills, with the ability to articulate value and technical information effectively

7. Expereince between 3 to 6 years will only be considered. More than 6 years candidates are not applicable

Preferred companies to find candidate for this role - Cvent, Bizzabo, Airmeet, Hubilo, Hopin, vFairs, ON24, Goldcast, Webex Suite, BigMarker, Stova, Splash and EventMobi.

Company: IDFC First Bank

About the company:

IDFC FIRST Bank stands out as the new-age bank in India, driven by principles of ethical banking, technological innovation, and societal welfare. With a strong commitment to serving customers ethically, the ‘Near and Dear’ Test, assures that our products meet the standards we'd want for our loved ones. We reject unethical income and simplify our offerings, eliminating fees on various services such as Savings Accounts, Debit Cards and transactions, making us the FIRST and only bank in India to do so. Our approach is customer-centric, with transparent and user-friendly products, levelling up the industry standards.

Role Overview:

Location      : Navi Mumbai

Experience    : 6 to 10 years

Compensation : Upto 27 LPA (Commensurate with Experience)

Key Responsibilities: 

• Banking industry Experience, preferably in Securities Lending Domain (LAS – Loan against securities).
• Solution experience in one of more of the following Lending areas:- Business Process Automation, Credit & Portfolio Analytics, Commercial Loan Product, Loan Servicing and Risk Management.
• Familiar with multiple securities events i.e. Share sale, corporate action, Revaluation, DP & LTV Calculations etc.
• Should be able to play catalyst role between business and IT.
• Good Communication skills with ability to lead domain discussions with BFSI Stakeholders.
• Should be able to provide domain support to development and technical teams on core Securities Lending domain.
• Provide support to business teams in terms of answering questions, clarifying requirements, and resolving issues as they arise during design and development.

JOB TITLE/HEADLINE: Fintech Product Manager

EMPLOYMENT TYPE: Full time, permanent.

REPORTING TO: CBO

LOCATION: Mumbai

ABOUT THE ROLE:

• We are looking for a motivated self-starter with having customer-centric approach who thrives on working in a fast-paced, rapidly evolving business and is keen to build differentiated value prop for the customer.
• Who has hands-on experience in developing & managing Credit Card product
• Will end to end manage the product’s core value proposition, including product collaterals, customer communication, etc.?
• Design, develop and launch a new product in the market.
• Will manage end to end customer journeys, processes and customer experience.
• Cross-functional ( Technology, Risk, Compliance, Operations) engagement to drive product development and usage.

WHAT WE EXPECT FROM YOU:

• Manage product segment, drive and track customer value proposition.
• Product Pricing and usage analytics
• Product features, offering, cross-selling, up-selling strategies
• Understanding and bundling 3rd party products and services
• Referral programs, customer engagement and retention
• Product Management, product roll-out and coordination
• Manage all product collaterals & customer engaging properties such as customer statements etc.
• Manage all the processes related to value prop delivery and fulfilment
• Manage customer communication throughout the customer journey and create delighters for the customer through assertive communication
• Create and manage customer communication channels like SMS, Email, Whatsapp, IVR and mobile app notifications.
• Track and identify features utilisation and drive higher feature penetration. Create & manage product utilisation dashboards. Publish reports of product depth & feature penetration to senior stakeholders.
• Engage with a partner to identify opportunities to introduce new features through competition benchmarking
• Have cross-functional engagement with internal & external stakeholders to drive product development and higher product usage.
• Drive internal governance processes for launching any product, method etc.

OUR IDEAL CANDIDATE:

• BE / B.Tech. (Premier/Tier I), MBA (Premier/Tier I) with total work experience of 3+ years preferably in Fintech
• Excellent academic background and records
• Extra-ordinary skills in crisis management, interpersonal communication, collaboration and teamwork.
• Master of multiple tasking. Takes on initiatives and challenges
• In short, we are looking for superstars to join a superstar team!

YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:

• We value balance. We are committed to providing an environment where you can balance great work with a great life.
• We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
• We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
• Multicultural workplace. A multicultural and diverse team of colleagues from different states.
• An opportunity to wear many hats
• An entrepreneurial crew that supports risk, intuition, and frequent experimentation
• The opportunity to make an impact in a transformative industry
• A chance to build and lead a highly talented and driven team

OTHER PERKS & BENEFITS:

• Progressive and flexible work hours that match your personality and lifestyle.
• Compensation could include stock options for significant upside.
• Health benefits
• Cool gadgets and swags
• Attractive wellness programs
• Competitive performance bonus
• Paid sick leave
• Paid maternity and paternity leave
• Career development training.

ABOUT THE COMPANY:

Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.

The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.

We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.

Role and Responsibilities:

As a PHP Developer, you will be responsible for collaborating with our cross-functional teams to design, develop, and maintain web applications that meet our clients' requirements. Your role will involve the following responsibilities:

• Develop and maintain web applications using PHP and other relevant technologies.
• Collaborate with front-end developers, designers, and other stakeholders to ensure seamless integration of front-end and back-end components.
• Write clean, efficient, and well-documented code while adhering to coding standards and best practices.
• Participate in the entire application lifecycle, from concept and design to testing, deployment, and maintenance.
• Troubleshoot, debug, and resolve issues related to web application functionality and performance.
• Optimize applications for maximum speed and scalability.
• Stay up-to-date with industry trends and emerging technologies to continually improve your skills and the solutions we provide.
• Actively participate in code reviews, knowledge sharing, and continuous improvement initiatives.
• Collaborate with project managers to meet project milestones and deliver high-quality solutions on time.

Qualifications and Skills:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience as a PHP Developer with a strong portfolio of web applications.
• Proficiency in PHP, MySQL, JavaScript, HTML, CSS, and related technologies.
• Experience with PHP frameworks such as Laravel, Symfony, or CodeIgniter.
• Familiarity with version control systems (e.g., Git).
• Strong problem-solving skills and a proactive attitude towards challenges.
• Good understanding of software development principles and design patterns.
• Excellent communication and teamwork abilities.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Attention to detail and a commitment to producing high-quality work.

Additional Information:

• This is a full-time position based at our Bhilai office.
• Competitive salary and benefits package.
• Opportunities for skill development and career growth within the company.
• Collaborative and vibrant work environment.

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

What sets us apart from the rest?

With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.

With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. 

We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.

The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures

“Hustle Mode ON” is something we live by.

We are looking for a skilled Web Developer to join our growing team. As a Web Developer, you will be responsible for designing and developing responsive and dynamic web applications using PHP, HTML, CSS, JavaScript, and various front-end technologies.

Responsibilities:

• Design and develop dynamic and responsive web applications using PHP, HTML, CSS, JavaScript, and various front-end technologies.
• Work closely with cross-functional teams to define, design, and ship new features.
• Write clean, maintainable, and efficient code.
• Ensure the performance, quality, and responsiveness of web applications.
• Debug and troubleshoot issues, and fix bugs in a timely manner.
• Write unit tests to ensure code quality and stability.
• Use strong problem-solving skills to tackle complex technical challenges.
• Stay up-to-date with the latest industry trends and technologies.

Requirements:

• Bachelor's degree in Computer Science or a related field.
• 2 to 4 years of experience in full-stack web development.
• Strong knowledge of HTML, CSS, JavaScript, wordpress add PHP.
• Strong problem-solving and analytical skills.
• Ability to work in a fast-paced and dynamic environment.
• Excellent communication and interpersonal skills.
• Good to have AWS knowledge

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are looking for a Senior Android Developer responsible for the development and maintenance of applications aimed at a range of Android devices including mobile phones and tablet computers.

Job Description -

Job Title: Expert Android Developer (Home Automation)

Experience: 5 to 8 Years experience

Job Location: Indore, Madhya Pradesh, India

Salary: Open (No bar for the right candidate) upto 12 Lac

Joining: Immediate (prefer less than 15 days Notice Period)

Skills: Android, Rx java , Java/J2EE, Core Java, etc.

Job Purpose:

The Android Engineer is responsible for building advanced applications for the Android Phones & Android Tablets. The candidate is required to work closely with Development, QA, Project Managers, Designers, and other team members daily to ensure the timely and cost-effective delivery of the final product that exceeds client expectations.

Thanks & Regards

HR Manager

Contract length: 24 months

Expected Start Date: 1/3/2021

Job Types: Full-time, Contract

Salary: Up to ₹1,200,000.00 per year

Job Summary

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Roles & Responsibilities 

• Design and build applications for the iOS platform.
• Ensure the performance, quality, and responsiveness of applications.
• Collaborate with a team to define, design, and ship new features.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization

Skills Required

• Proficient with Objective-C or Swift and Cocoa Touch
• Experience with iOS frameworks such as Core Data, Core Animation, etc.
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Experience with performance and memory tuning with tools (such as Instruments and Shark)
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
• Familiarity with continuous integration.
• Experience working with storyboard, cocoa touch and auto layout.
• Working knowledge of the general mobile orientation, architecture, trends and emerging technologies.
• Must have good analytical, debugging and problem-solving skills.

Role: Full Stack Developer

Location: Gurgaon

Website: http://www.panamoure.com/" target="_blank">www.panamoure.com

Primary Skills

• Candidates must have a minimum of 3 years relevant experience in HTML5 and CSS3, Angular (2 and above versions), Typescript, React JS and JavaScript.
• Working experience on NodeJS and any Database (MYSQL, MS SQL Server etc).
• Should have excellent communication and analytical skills.

Role & Responsibilities

• Responsible for developing Hybrid Mobile Applications and Web applications.
• Develop, enhance and test front-end web and hybrid mobile applications to deliver innovative, responsive, customer-friendly experiences across multiple devices and platforms (Android, IOS, and Web).
• Write well structured, testable, and efficient code

Desirable / Good to have:

• Experience in Ionic, Cordova