Customer Support executive at Tekie · Remote, Delhi, Gurugram, Noida · 3 - 6 years · ₹4L - ₹6L / yr · Raised funding · Remote friendly · Posted 20 Jul 2021

We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills -
- Fluent communication skills in English and Hindi
- Proven customer support experience of 1-3 years
- Engaging with customers and earning their trust
- Building sustainable relationships with customers
- Patient, empathetic, self-motivated
- Experience with CRM and tool handling
- Bachelor's degree, preferably in Computer/IT Engineering
- Prior experience in Ed-tech platform is mandatory
Following are the day-to-day roles and responsibilities -
- Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
- Taking inbound calls from customers to resolve any queries or complaints
- Accurately explaining all details of courses offered to parents and students
- Ensuring a smooth journey for customers, from registering to completing a demo session
- Ensuring maximum customer satisfaction
- Having inside-out knowledge of our product and course offerings
- Explaining technical subjects to customers with a non-technical background

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Senior DevOps Engineer
Location: India, Remote
Type: Contract
Department: Engineering
About Us
OpenAssets is building open standards for the next generation of capital markets, providing the trusted foundation for real-world asset tokenization and digital currencies.
We specialize in alternative asset digitization, offering regulatory-conscious tools to design, issue, and manage digital assets in complex financial environments. We also develop loyalty solutions that turn customer engagement into programmable digital assets, helping brands create personalized experiences that drive growth.
OpenAssets operates at the intersection of finance, technology, and regulation focused on building secure, scalable, and open infrastructure for the future of digital markets. Join OpenAssets and be part of shaping the future of digital finance!
Overview
We are seeking a Senior DevOps Engineer to lead the evolution of our cloud infrastructure and deployment ecosystems.
This role acts as the foundation of our engineering reliability, bridging the gap between high-performance blockchain development and robust, secure cloud operations. You will be responsible for architecting scalable AWS environments, automating mission-critical CI/CD pipelines, and ensuring the absolute integrity of our security and observability frameworks.
What You’ll Do
Cloud Infrastructure & Architecture
- Design, provision, and maintain OpenAssets’ AWS infrastructure: including EC2, ECS/Fargate, Lambda, S3, RDS, VPC, IAM, CloudFront, SQS, ElastiCache, and CloudWatch.
- Architect for high availability, fault tolerance, and cost efficiency across production and non-production environments.
- Manage networking, security groups, subnets, load balancers, and access controls to ensure a secure and well-segmented cloud environment.
- Scale infrastructure dynamically to handle platform growth, partner onboarding, and peak load events.
- Deploy, configure, and manage blockchain node infrastructure supporting on-chain integrations and smart contract interactions.
CI/CD & Automation
- Implement and maintain CI/CD pipelines using GitHub Actions and/or AWS CodeBuild for frontend, backend, and smart contract deployments.
- Manage infrastructure as code using Terraform (or OpenTofu) and/or CloudFormation to ensure reproducible, auditable environments.
- Automate build, test, and deployment processes to minimize manual effort and reduce release risk.
- Develop and maintain automation scripts in Python and Bash for operational and provisioning workflows.
- Administer and scale Kubernetes clusters (EKS) for deploying services and blockchain node infrastructure.
Security & Compliance
- Implement and enforce security best practices across infrastructure: TLS, VPNs, IAM roles, private key management, secrets management, and patch management.
- Work with the CISO to conduct infrastructure security audits and maintain compliance with data handling, uptime, and audit logging requirements.
- Manage secrets and environment configuration securely using AWS Secrets Manager or HashiCorp Vault.
- Ensure encryption at rest and in transit across all critical data stores and communication channels.
- Apply knowledge of blockchain security, including consensus mechanisms, smart contract interactions, and Layer 2 infrastructure, to harden on-chain components.
Observability & Incident Response
- Set up and maintain monitoring, alerting, and dashboards for key platform metrics using CloudWatch, Prometheus, Grafana, or equivalent.
- Establish structured logging and distributed tracing practices (OpenTelemetry or similar) across services.
- Lead incident response for production issues, triaging, communicating, resolving, and writing blameless postmortems.
- Design, implement, and regularly test backup and disaster recovery strategies to minimize data loss and downtime.
Collaboration & Enablement
- Support engineering teams in troubleshooting environment-specific issues across development, staging, and production.
- Document infrastructure architecture, runbooks, and operational procedures — keeping them current and actionable.
- Train developers on deployment tooling, CI/CD workflows, and on-call processes.
- Evaluate and introduce new tooling and practices to improve DevOps maturity across the organization.
Qualifications & Experience
- 5+ years of experience in DevOps, SRE, or cloud infrastructure engineering.
- Deep hands-on expertise with AWS: EC2, ECS/Fargate, Lambda, RDS, S3, VPC, IAM, CloudWatch, SQS, CloudFront, and ElastiCache.
- Strong experience with infrastructure as code using Terraform, OpenTofu, and/or CloudFormation.
- Proficiency with containerization and orchestration (Docker, Kubernetes / EKS).
- Experience designing and maintaining CI/CD pipelines using GitHub Actions, AWS CodeBuild, GitLab CI, or similar.
- Solid Linux systems administration and scripting skills (Bash, Python).
- Strong understanding of cloud networking and security: TLS, VPCs, security groups, IAM, private key management, secrets management.
- Experience with monitoring and observability tooling: CloudWatch, Prometheus, Grafana, ELK stack, or equivalent.
- Familiarity with distributed tracing (OpenTelemetry, Jaeger, or similar).
- Working knowledge of blockchain technologies: consensus mechanisms, smart contract infrastructure, or Layer 2 scaling solutions.
- Calm, systematic problem-solving approach to production incidents and outages.
- Strong communication skills, able to explain infrastructure concerns clearly to both technical and non-technical stakeholders.
- Fluid in English
Nice to Have
- AWS certifications (Solutions Architect, DevOps Engineer Professional, or equivalent).
- Experience deploying and operating blockchain node infrastructure (Ethereum, Polygon, or similar).
- Background in fintech, capital markets, payments, or regulated infrastructure environments.
- Experience with security frameworks and compliance standards (SOC 2, ISO 27001).
- Multi-tenant SaaS infrastructure experience.
- Experience with event-driven architectures (Kafka, SQS, BullMQ).
- Cost optimization practices: reserved instances, Savings Plans, right-sizing.
- Infrastructure as code with Pulumi or CDK.
- Open-source contributions or technical writing.
We are committed to providing equal opportunity for qualified applicants to contract positions, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. This is a contract opportunity, not a direct employment role.
We have an urgent requirement for a Salesforce Developer and would appreciate your support in sharing suitable profiles at the earliest.
Position: Salesforce Developer
Location: Bangalore (Hybrid – 3 Days Work from Office)
Experience: 6+ Years Relevant Experience
Budget: INR 1.5LPM + GST
Joining: Immediate Joiners Only
Preference: Bangalore Local Candidates Only
Required Skills:
6+ years of relevant Salesforce Development experience
Strong experience in Apex, Visualforce, Lightning Web Components (LWC), and Aura Components
Expertise in Sales Cloud, Service Cloud, and Salesforce Platform
Hands-on experience with SOQL, SOSL, Triggers, Batch Apex, Queueable Apex, and REST/SOAP APIs
Strong understanding of Salesforce Security Model, Profiles, Roles, Permission Sets, and Sharing Rules
Experience in Salesforce integrations using APIs and middleware
Hands-on experience with SFDX, Change Sets, DevOps processes, Git, and CI/CD pipelines
Strong knowledge of OOPS concepts and Agile methodologies
Excellent debugging, troubleshooting, and performance optimization skills
Good to Have:
Experience Cloud (Community Cloud)
Salesforce CPQ, Marketing Cloud, or Einstein AI
Salesforce Certifications (PDI/PDII, App Builder, Administrator)
Responsibilities:
Design, develop, test, and deploy Salesforce solutions
Develop and maintain Apex classes, triggers, LWC components, and integrations
Collaborate with stakeholders to gather and analyze requirements
Follow Salesforce best practices, security, and governance standards
Perform code reviews and provide technical guidance
Troubleshoot production issues and support ongoing enhancements
Participate in Agile ceremonies and solution design discussions
- Assist in sourcing, screening, and shortlisting candidates through job portals, social media, and other channels.
- Conduct initial candidate assessments, coordinate interview schedules, and facilitate communication with candidates.
- Maintain and update candidate databases and job postings as needed.
- Support the recruitment team in managing candidate pipelines and ensuring timely follow-ups.
- Engage in outreach to passive candidates, understand their career interests, and inform them about open roles.
- Help create and maintain job descriptions and other recruitment-related documents.
- Participate in team meetings and brainstorming sessions to enhance recruitment strategies.
WHAT WILL YOU NEED TO SUCCEED?
- Bachelor’s degree in Human Resources, Business Administration, or a related field (or currently pursuing).
- Strong interest in recruitment, HR, and talent acquisition.
- Excellent communication and interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint).
- Basic knowledge of job portals and social media recruitment is a plus.
Company Overview
Igeeks is The One-Stop Learning Platform. Igeeks provide internship training on latest cutting edge technologies in the industry for easy placements of students. We provide hands-on experience on our real time projects to expose the students on the real world challenges and industry standards of implementing a project. With the guidance of Industry Experts, Online/Offline Courses and blended learning, it allows students to Learn Here and Lead Anywhere.
We helped thousands of students decide their careers. We guarantee that Igeeks is ‘the’ one-stop learning platform that provides students with all the resources needed to make them industry-ready. We aim to deliver our mantra “Everything Learning” to every household that is brewing an aspiring careerist.
We are looking for ambitious, self-driven, and extraversion, persistent individuals who can take higher education to the next level. We are looking for passionate interns who can understand the current education culture and work with our family.
About The Role
This job is an individual role in an employee centred culture, an area where an employee plays a role of spreading word about product, counselling students to increase the reach of IGEEKS. As a BDI/ BDT/BDA in IGEEKS, you're expected to find potential customers through cold calling, counsel the students to choose the right path, understanding perception & need of students, make them understand why Igeeks is unique and assist them to be one of the members at Igeeks.
Job Role : Business Development [Inside Sales/Marketing]
Roles And Responsibilities
• Work closely with the Sales and Marketing team in assisting the growth of the business by acquiring new business leads.
• Pitch and promote Igeeks's services to prospective clients
• Career counseling of prospective students and understanding their learning objectives to offer relevant Igeeks products to them.
• Build sales leads through referrals and cold calling to generate sales (monthly target/revenue oriented)
• Collaborate with the Sales and Marketing team to plan and oversee new marketing initiatives
• Set up meetings to prepare and deliver pitches to prospective clients
• Follow up with potential clients.
• Work with team members to identify and manage risks
Job Skills & Qualification
• Graduation in any degree
• Strong communication skills
• Critical and out-of-the-box thinking
• Excellent organizational and leadership skills
• Ability to perform well under pressure in a fast paced environment
• Ability to work in a target driven environment.
Internship duration : 1 ,2 or 3 months.
Egen is a data engineering and cloud modernization firm helping industry-leading companies achieve digital breakthroughs and deliver for the future, today. We are catalysts for change who create digital breakthroughs at warp speed. Our team of cloud and data engineering experts are trusted by top clients in pursuit of the extraordinary. An Inc. 5000 Fastest Growing Company 7 times, and recently recognized on the Crain’s Chicago Business Fast 50 list, Egen has also been recognized as a great place to work 3 times.
You will join a team of insatiably curious data engineers, software architects, and product experts who never settle for "good enough". Our Java Platform team's tech stack is based on Java8 (Spring Boot) and RESTful web services. We typically build and deploy applications as cloud-native Kubernetes microservices and integrate with scalable technologies such as Kafka in Docker container environments. Our developers work in an agile process to efficiently deliver high value data driven applications and product packages.
Required Experience:
- Minimum of Bachelor’s Degree or its equivalent in Computer Science, Computer Information Systems, Information Technology and Management, Electrical Engineering or a related field.
- Have experience working and strong understanding of object-oriented programing and cloud technologies
- End to end experience delivering production ready code with Java8, Spring Boot, Spring Data, and API libraries
- Strong experience with unit and integration testing of the Spring Boot APIs.
- Strong understanding and production experience of RESTful API's and microservice architecture.
- Strong understanding of SQL databases and NoSQL databases and experience with writing abstraction layers to communicate with the databases.
Nice to have's (but not required):
- Exposure to Kotlin or other JVM programming languages
- Strong understanding and production experience working with Docker container environments
- Strong understanding and production experience working with Kafka
- Cloud Environments: AWS, GCP or Azure
ABOUT US. (https://www.ashnik.com/" target="_blank">https://www.ashnik.com/)
Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
As a team culture, Ashnik is a family for its team members. Each member brings in different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver best solutions to our customers using open source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create vibrant environment for growth and excellence.
THE POSITION
Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.
QUALIFICATION AND EXPERIENCE
- Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
- Experience of working in a production support environment
- Engineering or Equivalent degree
- Passion for open-source technologies is desired
ADDITIONAL SKILLS
- Install & Configure PostgreSQL, Enterprise DB
- Technical capabilities PostgreSQL 9.x, 10.x, 11.x
- Server tuning
- Troubleshooting of Database issues
- Linux Shell Scripting
- Install, Configure and maintain Fail Over mechanism
- Backup - Restoration, Point in time database recovery
- A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
RESPONSIBILITIES
- Monitoring database performance
- Optimizing Queries and handle escalations
- Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
- Implement security features
- DR implementation and switch over
LOCATION: Pune
Experience: 2 yrs plus
Experience: 3-5 Years 1 candidate & 1-3 Years 2 candidate
Skills:
Core JAVA(Native), Core Kotlin, Sqlite, MySQL, XML
Location : Ahmedabad
WORK FROM OFFICE ONLY
To get transparent and quick status update, apply on: https://rb.gy/lealon
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Meeting all communication requirements of the company
- Coordinating with and working with Video Editors, Graphic Designers, the Product Team and the Media Buying Team to develop long-term content assets
- Working with the Brand Development team to produce branding collaterals
- Building a team of copywriters internally or externally to meet the high performance requirements of the company
What you need to have:
- 3-10 years of copywriting/ marketing/ advertising experience
- Ability to create compelling marketing assets including video ads, scripts for those videos, supporting copies etc.
- Exceptional reading and writing skills; great command over the English langauage, impeccable grammar.
- Strong editorial/content background and proofreading skills
- Ability to innovate and think out of the box
- People skills - ability to work well in a team, work with designers and video editors and product experts to communicate accurately and effectively.
- Ability to work hard and long in an intense, ambitious environment
- MICA alumni applications will be preferred











