Customer Support executive

Job Title: Chief Manager - Product & Buying (Fashion Retail Brand)

Location: Gurgaon

Experience: 8+ years in Buying, OTB Planning

Qualification: Graduation/ Post Graduation in Fashion Management

Industry: fashion/apparel/retail

Job Purpose:

·         Develop the BU Range plans (bottom up Sales and Buy plan BU wise, Department wise, Range wise by phase). Plan to include margin targets

·         Create Net Margin action plan with clear timelines to deliver the targeted Net Margins at BU and department level with increased Gross Margins, cost savings and COR management.

·         Manage catalogue offering between Retail , Marketplace and Website

Key Deliverables (Essential functions & Responsibilities of the Job):

·         To work with the General Manager B&M to ensure that relevant market risks, opportunities and fashion trends are taken into account for the development of the BU financial plans.

·         To work with designer, sourcing team and UK Buying team to develop product briefs in line with the BU Strategy

·         To create structured ranges for each grade and type of stores that will give the best possible choice to the customer while delivering the required returns per square foot

·         To accurately phase sales, stock, margin and intake plans and projections for the department by week, taking into account new store openings and prevailing market trends.

·         Through pro-active trading to take balanced risks and opportunities that will maximize profitability.

·         Maintain a direct and positive working relationship with other business functions like Trading, Supply chain, retail team.

·         Effective communication and planning between Merchandisers, Marketing and Retail Team to ensure we deliver on Brand promise through the customer experience.

·         Have clear job profiles and accountabilities and objectives for each role in the structure whilst always identifying and implementing opportunities to drive operational efficiency.

·         Set clear objectives for your team around sales, service, standards, people and costs supported with the correct resource, training, budgets and management information and manage performance in line with the M&S performance management process to improve overall capability.

·         Ensuring all 3rd party suppliers have a clear contract in place with a clear service level agreement which adheres to our corporate social responsibility principles. Ensure each contact is measured to ensure value for money and compliance of our terms of business.

·         Promote the M&S brand values and ensure company policy and procedures are followed; including behavior set out in the M&S Code of Ethics and ensure the business complies with all relevant legislation, regulation and good corporate governance strategy.

Mail updated resume with current salary and notice period-

Email: jobs[at]glansolutions[dot]com

Satish: 88 O27 49 743

NNIIT is a leading Ed-tech company committed to revolutionizing education through innovative digital solutions. We strive to empower individuals in the K9 and K12 segments, providing them with tools and resources to excel in the digital age. We are currently seeking a passionate and experienced Business Development Associate to join our dynamic team.

Job Title: Human Resource Director

Salary Range: Up to 10 LPA + Incentives

Location: Hyderabad (On-site)

Overview: As the Human Resource Director for our innovative e-learning platform, you will play a vital role in managing and overseeing all aspects of human resources. Your responsibilities will include developing and executing HR strategies that align with our organizational goals, ensuring a productive, engaging, and inclusive work environment. You will lead a team of HR professionals and collaborate closely with department heads to support our mission of providing high-quality educational services globally.

Key Responsibilities:

• Strategic HR Leadership:

Develop and implement HR strategies and initiatives aligned with the overall business strategy.

Drive organizational development efforts to foster a culture of continuous improvement and innovation.

Lead the HR team in setting clear objectives that support the company's mission and vision.

• Talent Acquisition and Management:

Oversee the recruitment and hiring process to attract and retain top talent.

Develop effective strategies for talent retention, career development, and succession planning.

Implement performance management systems to enhance employee productivity and engagement.

• Employee Relations and Compliance:

Serve as a trusted advisor to management on HR-related issues and employee relations matters.

Ensure compliance with labor regulations and employment laws in all operational areas.

Foster a positive work environment through effective communication, conflict resolution, and fair policies.

• Training and Development:

Design and implement training programs that align with employee development needs and business goals.

Support continuous learning and skill development initiatives to enhance employee capabilities.

Evaluate training effectiveness and adjust programs as necessary to optimize outcomes.

• Compensation and Benefits:

Oversee compensation and benefits programs to ensure competitiveness and fairness.

Monitor industry trends and benchmarks to make informed decisions regarding compensation packages.

Manage budgeting and forecasting for HR operations, including payroll and benefits administration.

• HR Systems and Processes:

Implement and optimize HR systems and workflows to streamline operations and enhance efficiency.

Maintain accurate employee records and ensure data privacy and security standards are met.

Utilize HR analytics to drive data-driven decisions and measure HR effectiveness.

Qualifications:

• Proven experience as an HR Director or in a similar senior HR role within the e-learning or tech industry.
• Strong knowledge of HR practices and employment laws.
• Demonstrated leadership skills with the ability to build and manage high-performing teams.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
• Strategic mindset with the ability to translate business needs into HR initiatives.
• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred.
• HR certification (e.g., SHRM-SCP, SPHR) is a plus.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health benefits package.
• Opportunities for professional growth and development.

Join us in revolutionizing the e-learning industry by leading our HR efforts to support and empower our talented team. If you are passionate about education and HR leadership, we invite you to apply and make a meaningful impact with us.

 We look forward to hearing from you!

• Seniority Level
• Director
• Industry
• E-Learning ProvidersEducation Administration ProgramsHigher Education
• Employment Type
• Full-time
• Job Functions
• Human ResourcesAdministrativeManagement
• Skills
• 
  
• Budgeting & ForecastingHR AnalyticsSales ManagementCustomer Relationship Management (CRM)Training and Development (HR)Business RequirementsCommunicationNegotiationPayroll AdministrationEmp

• Object-oriented JavaScript,
• jQuery,
• ES6,
• React JS (Versions 16.8 & below),
• Redux (Action Type, Action Creator & Reducers),
• Middleware(Redux-Thunk, Redux-Saga),
• React Hooks,
• Axios & Fetch library,
• Managing States & Props efficiently,
• React Forms,
• Validation (Schema & Non-Schema using any third-party library or custom),
• the candidate should be aware of the production build process,
• HTML5,
• knowledge of CSS,
• Rest API integration knowledge,
• Authentication(Token Based) & Authorization with Routes

• Building, Designing, Testing, and Deploying web apps.
•  Thoroughly explore & understand the under-hood of products in the market, strengths & fault-lines of each.
• Drive from Conceptualisation to Deployment of analytics suite of products that are robust and can stand the test of time when our data size is multiplying month-on-month.
• Work closely with designers & product managers to build things that are normally regarded as holy grails in browser-based analytics applications.
• Actively participate in design and code reviews to build robust applications and prototypes.
• Interacting with team members, and customers to continuously look for better innovations for all teams across Trade Brains

• 5+ years of software development experience in Java 8+ and Microservices.
• Experience in developing micro services. Experience in developing High Cohesion & Loosely Coupled Micro Services.
• Experienced in skills of requirement, analysis, design, develop, Java, springboot, microservices, rest api, AWS, lambda, EC2, Jenkins, design pattern, spring security, splunk, auth, docker, SOLID
• Hands on experience on Microservices Architecture.
• Should have excellent acumen in Data Structures, algorithms, problem-solving and Logical/Analytical skills. Thorough understanding of OOPS concepts, Design principles and implementation of different type of Design patterns.
• Experience with Multithreading, Concurrent Package and Concurrent APIs
• Basic understanding of Java Memory Management (JMM) including garbage collections concepts.
• Experience in RDBMS or NO SQL databases and writing SQL queries (Joins, group by, aggregate functions, etc.)
• Hands-on experience with Message Broker like Kafka/Rabbitmq or other. Hands-on experience in creating RESTful webservices and consuming web services. Hands-on experience with spring Cloud/Spring Boot.
• Hands-on experience with any of the logging frameworks (SLF4J/LogBack/Log4j)
• Experience of writing Junit test cases using Mockito / Powermock frameworks. Should have practical experience with Maven/Gradle and knowledge of version control systems like Git/SVN etc.
• Hands on experience on Cloud deployment/development like AWS/Azure/GCP.
• Good communication skills and ability to work with global teams to define and deliver on projects. Sound understanding/experience in software development process, test-driven development.

• Gender Neutral /Diversified Culture
• 51 Leaves annually
• Insurance covered for family
• Incentives, Bonus
• Permanent WFH Option
• Generous parental leave and new parent transition program
• Flexible work arrangements

• Play a critical role as a member of the leadership team in shaping and supporting our overall company vision, day-to-day operations, and culture.
• Set the technical vision and build the technical product roadmap from launch to scale; including defining long-term goals and strategies
• Define best practices around coding methodologies, software development, and quality assurance
• Define innovative technical requirements and systems while balancing time, feasibility, cost and customer experience
• Build and support production products
• Ensure our internal processes and services comply with privacy and security regulations
• Establish a high performing, inclusive engineering culture focused on innovation, execution, growth and development
• Set a high bar for our overall engineering practices in support of our mission and goals
• Develop goals, roadmaps and delivery dates to help us scale quickly and sustainably
• Collaborate closely with Product, Business, Marketing and Data Science
• Experience with financial and transactional systems
• Experience engineering for large volumes of data at scale
• Experience with financial audit and compliance is a plus
• Experience building a successful consumer facing web and mobile apps at scale

What you need to have:

• 3 - 6 years of relevant experience as SEO specialist or similar role
• 3+ years of experience in planning and implementing a successful SEO strategy
• 4 years of experience in web analytics, marketing, and business development
• Expertise in A/B and other testing methods
• Familiarity with HTML, CSS, JavaScript
• In-depth knowledge of research principles and methods and experience in analysing data
• Excellent communication, collaboration and project management skills
• Ability to adapt quickly in fast-paced environments

At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware and Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.

As the primary person responsible for everything Blockchain in the company, we think it will be a great fit if -

1. You love everything Crypto and are passionate to create the World's safest Crypto wallet.
2. You have MERN stack & DevOps experience on AWS.
3. You have reasonable open-source development experience and have shipped production-ready code.
4. You can commit for at least 6 months and you are ideally in your 4th year of college and willing to join full time after the internship if mutually agreed.

If we decide to work together, we believe you would be a key team member who helps in the mass adoption of Crypto for the first billion users.

• Serve as the primary contact and product expert for new leads as well as existing accounts
• Maintain a high level of consultative, solution-based selling to sell ODIGO
• Showcase ODIGO to customers through online product demos
• Generate New Leads and convert leads to the potential client online
• Perform cold calling to create new leads
• Qualify inbound leads from phone calls and CRM
• Follow up on new leads from social media campaigns and emails
• Understand the business needs of the clients and provide relevant solutions
• Demonstrate the different solutions offered by ODIGO to resolve customer queries and influence them to buy the products
• Facilitate the entire sales process from the initiation of the original call through finalization of account set-up for every customer
• Collaborate with the marketing team to identify new strategies for lead generation through social network
• Research the market for new competitive products introduced and the marketing strategies adopted by competitors

• 2 to 6 years of experience in B2B/Enterprise software inside sales with an emphasis on SaaS product sales
• Proven track record of meeting or exceeding sales targets
• Mandatory experience in inside sales, including lead generation and outbound prospecting
• Passion, drive, and the desire to be a part of a growing team that makes a difference for both the company and its clients
• Working experience in market research and analysis will be an added advantage
• Exceptional in-person, verbal, and written communication skills a must
• Bachelor’s or master’s degree in business or related field