International Voice Process

We are looking for domestic voice process candidates and who has excellent communication in English and Hindi, who can able to work from office and should flexible to travel by their own transport.

For women 1 way cab facility available

English and Hindi mandatory or able to relocate near JP nagar Bangalore

We are looking "Associate" for Reputed Client @ Chennai Permanent Role.

Experience: 0 - 2 Yrs

Responsibilities:

• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.

• Provide friendly and efficient service via chat or voice support to our customers regarding 

  - Order Status Queries

  - Promotional Assistance

  - Product Information

  - Site & App Navigation & Troubleshooting

  - Problem with Orders Received Queries

• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.

• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.

• Consistently achieve metric goals proactively and independently with minimal direction and support.

• Stay up to date with and follow on-going process, product, and policy changes.

• Ensure the privacy and security of Client and Sutherland information

• Build a culture of open and honest communication by offering and being open to receiving feedback.

• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.

Requirements:

• Excellent command of the English Language and communication skills

• Ability to type 35-40 words per minute

• Competently multi-task in a fast-paced environment

• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.

• Ability to actively listen, understand and summarize with clarity and simplicity.

• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.

• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.

• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.

• Genuinely care about people and are eager and ready to help under any circumstances.

• Can communicate with clarity, style, compassion, and purpose.

• Technical aptitude and the ability to pick up new technology quickly. 

Desired Skills & Mindset:

We are looking for candidates who have demonstrated both a strong business sense and deep understanding of the quantitative foundations of modelling.

• Excellent analytical and problem-solving skills, including the ability to disaggregate issues, identify root causes and recommend solutions

• Statistical programming software experience in SPSS and comfortable working with large data sets.

• R, Python, SAS & SQL are preferred but not a mandate

• Excellent time management skills

• Good written and verbal communication skills; understanding of both written and spoken English

• Strong interpersonal skills

• Ability to act autonomously, bringing structure and organization to work

• Creative and action-oriented mindset

• Ability to interact in a fluid, demanding and unstructured environment where priorities evolve constantly, and methodologies are regularly challenged

• Ability to work under pressure and deliver on tight deadlines

Qualifications and Experience:

• Graduate degree in: Statistics/Economics/Econometrics/Computer

Science/Engineering/Mathematics/MBA (with a strong quantitative background) or

equivalent

• Strong track record work experience in the field of business intelligence, market

research, and/or Advanced Analytics

• Knowledge of data collection methods (focus groups, surveys, etc.)

• Knowledge of statistical packages (SPSS, SAS, R, Python, or similar), databases,

and MS Office (Excel, PowerPoint, Word)

• Strong analytical and critical thinking skills

• Industry experience in Consumer Experience/Healthcare a plus

What is Redink?

               Redink is an Edutech platform that enables schools and teachers to efficiently reduce their workload by automating them using a single app and thereby identifying students learning gaps and improving students’ outcomes. Recently awarded as the “Best Classroom Management App” and also selected for the Nasscom 10K Startups incubation program, Redink is ready to create a whole new Education Ecosystem in our Fast-growing world.

What Are We Looking For?

Redink is looking for a Sr.BackEnd Developer (CTO) - Fullstack

Technologies - Node.Js & React.Js

Experience - Minimum 3 - 5 years as CTO in startups.

Roles And Responsibilities

• Work across the stack from a code commit to running it in production, with the end goal of delivering the best possible experience for the user
• Design, develop and test features from inception to rollout
• Write high-quality code that is scalable, testable, maintainable and reliable
• Independently own and drive new features from scratch
• Work in an Agile environment and facilitate agile practices
• Champion best practices and cross-functional skill development
• Mentor and guide junior team members
• Cultivate talent and bring out the best in your team members
• Continuously improve by working on and providing feedback.

Mandatory Skills

• Experience working with NodeJS on the backend and ReactJS on the frontend
• Strong knowledge of creating scalable REST APIs
• Working experience with databases like MongoDB, Redis and Relational databases
• Strong understanding of Object-Oriented Programming and/or Functional Programming concepts
• Past experience tackling scaling issues is preferred
• Experience practicing Agile software development methods is preferred.

What Really Gets Us Excited About You?

• Experience in working with product-based start-up companies
• Knowledge of working with SAAS products.
• Experience with Node.js and React.js is mandatory.
• Exposure to databases like MongoDB, Redis, and/or any Relational databases is preferred.

What Do We Offer?

Interesting Work |

We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it.

Tribe Vibe

| We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together. We are a diverse and distributed team, but we like to stay connected.

Bragging Rights

| We are dreamers and dream makers, hustlers, and honeybadgers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including Chase, The Miami HEAT, Cisco, Shell, Express, Riot Games, IcelandAir, Morningstar, and many more!

A Seat at the Table

| One Team One Dream is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you get a seat at the table. This includes unfiltered access to our C-Suite and regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining.

SEO Executive

Job Types: Full-time, Regular / Permanent

Experience: minimum 6 months in SEO

Location: WFO company’s location i.e. Dehradun, Uttarakhand

Responsibilities

· Track, report, and analyze website analytics

· Optimize copy and landing pages for search engine marketing

· Perform ongoing keyword discovery, expansion and optimization

· Research and implement search engine optimization recommendations

· Research and analyze competitor advertising links

· Develop and implement link building strategy

· Work with editorial and marketing teams to drive SEO in content

creation and content programming

· Recommend changes to website architecture, content, linking and

other factors to improve SEO positions for target keywords.

Requirements

- Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.

- Solid understanding of performance marketing, conversion, and online

customer acquisition.

- In-depth experience with website analytics tools.

- Experience with bid management tools.

- Working knowledge of HTML, CSS, and JavaScript development and constraints.

- Up-to-date with the latest trends and best practices in SEO and SEM.

About Ftechiz Solution Pvt Ltd:

Established in 2016, Ftechiz Solutions Pvt Ltd, with it’s dedicated and skilled team of professionals, able to create dynamic and cost effective solutions for it’s clients. We believe in delivering the best services to our Clients without compromising on time or quality. Ftechiz Solutions Pvt Ltd has been launched with a clear vision to become multi-skilled and multidimensional IT service providers with a focus on high end strategic solutions and with the ultimate aim to evolve and become a leading One Stop internet strategy consulting company. We have been successful because we believe in keeping our promises and our simple but highly effective websites are known to interest the viewers greatly as the design is eye catching with the navigation easy making it a comfortable experience.

• Provide strategic consulting on people and organization development strategies in support of the business objectives.
• Be an expert on people challenges - especially talent, performance and change
• Partner with India HR lead for all Merger and Acquisition activities (policies, process, payroll, compensation and benefits harmonization, compliance, entity and benefit integration, site consolidation, employee integration and culture alignment)
• Providing ideas and challenges to management teams and acting as a catalyst for change through process design and approaches that results in transformation.
• Evaluate and analyze issues, patterns, and trends to provide proactive insights for HR solutions.
• Drive compensation programs locally by collaborating with corporate compensation team
• Collaborating with the corporate HRBP on BU related activities
• Partner and lead projects which has business impacts.
• Investigate and resolve complex employee relations issues and address grievances.
•  

• High degree of integrity, business acumen and resilience.
• Ability to thrive in an ambiguous, fast paced and rapidly changing environment.
• Self-driven, ability to set high personal goals and work independently
• Ability to organize, multi-task, prioritize tasks and deliver quick results.

Job Title: Full Stack Developer

Experience: 6-8 years    

Location: Pune 

Mandatory Skills Sets                                                                   

• Expert level design & coding skills .NET framework. Must have wide range of exposure to all .NET framework components like ASP.Net with C#, MVC Ado.Net, WPF, WCF etc. Unit Test Framework
• Good exposure to UI technologies like HTML, CSS, Java Script, JQuery, JQuery, Bootstrap, Angular
• Work on relational database systems, Object Oriented Programming and web application development                                                                
• Non-relational database – Mongo DB/Postgres
• Agile development methodologies and techniques & tools
• Experience in web services, Microservices
• Experience in developing complex/custom application
• Should be able to mentor Software Engineers to support design, code and meet software quality code standards as well as independently design and deliver projects
• Technical Hands on, Passionate, creative and team player
• Solving critical business problems and strong delivery focused
• Excellent Communication and problem-solving skills

Preferred Skills Sets

• Experience in cloud native application development using Azure or AWS will be an advantage
• Direct customer communication with European/US customers.
• Customer site work experience

What you need to have:

Job Title – Sr. Database Developer and DBA MS SQL Server

Job Location – Bangalore

Experience – 8 to 10 years

CTC – 10-12 LPA

Job Description

• 8-10 years of industry experience with an appropriate University technology degree (BE,BTech,MCA)
• Should have extensive Hands-on experience in managing RDBMS Production and application DBA for MS-SQL Database.
• Must be proficient in MS-SQL programming and can handle complex logic.
• Knowledge of data structure and algorithms is a plus.
• Must have good experience in SSIS and SSRS using MSSQL Sever 2016 or later
• Monitoring, maintaining, Query tuning, performance tuning, cluster management for all RDBMS Production and application (MS-SQL).
• Database server administration with focus on security, automation, tuning, optimization, and standardization of new and deployed systems.
• Be able to work as a DBA lead and individual contributor for RDBMS platform.
• Will be responsible for database server planning with regards to scalability, redundancy, and data preservation of backend systems.
• Will develop High Availability Clustered server/network RDBMS topologies.
• Write comprehensive documentation, help develop tools to monitor systems performance, and work on optimization and tuning of various systems.
• Working with Production support teams on troubleshooting Incidents on a 24x7 basis. Looking for Sr. Sql Server DBA Who Would Provide Technical Support In Analysis, Design, Testing, And Deployment Of All Database Platform.