Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
- Identify customer needs and recommend appropriate solutions.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Keep records of customer interactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Proven customer support experience or experience as a client service representative.
- Excellent communication and problem-solving skills.
- Ability to multi-task, prioritize, and manage time effectively.
- High school diploma or equivalent; college degree preferred.
Preferred Skills:
- Experience in a call center or BPO environment.
- Knowledge of customer relationship management (CRM) systems.
- Fluency in English.
Note: Cab facility (only drop) available for female candidates.
Job Type: Full-time
Pay: ₹13,000.00 - ₹22,000.00 per month
Shift:
- Night shift
- US shift
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Other Benefits:
- Performance bonus
Shubham Vishwakarma
Full Stack Developer - Averlon
About Kitty Technologies Pvt Ltd
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This role holder is responsible for end to end management of
the brand including profitability and growth
Qualification & Experience
Post-Graduation in Management (from a Premier institute)
Experience of 4 to 5 years in Digital Marketing
FMCG experience is preferable
Key Deliverables of the Role
Responsible for Launching & Brand building of the assigned brand
Responsible for growth and profitability of the Brand
Develop social media and influencer strategy for the brands
Consumer Insighting for brand strategy
Create and execute a holistic content strategy for Digital First Brands
Lead communication development on the brand
Create Brand equity and loyalty among target consumers using innovative methods
Role: Human Resource Head
Location: Vikhroli, Mumbai
What will you do with us?
-Be a strategic advisor on all aspects of people management for the organization.
-Develop and foster a work environment that is entrepreneurial, customer focused, and results-oriented.
-Encourage employee participation and contribution to the growth and well-being of the business and bring in external recognition for our brand as the Employer of choice.
-Establish and maintain high levels of employee engagement activities and commitment.
-Provide accurate and constructive analytics to the leadership team and help formulate people strategies basis the information.
-Design the annual HR budget and ensure optimal utilization of resources to ensure an effective outcome for all HR metrics.
-Responsible for Talent Management strategy including appropriate learning interventions and leadership development.
-Develop, build and manage Professional and Career Development programs along with relevant and contextual training programs in line with the growth and evolution of the organization.
-Guide and coach, the HR team to deliver efficient, high-quality HR solutions and services concerning - Recruitment, onboarding, Performance Management, Employee Engagement, Organization Development, Training and Development, Rewards and Benefits.
-Align the annual Compensation & Benefit strategy with business goals and objectives and drive the performance link pay and ESOP as per the Performance Management System cycle.
-Build an organization that is fully compliant with all statutory and regulatory requirements.
What are the must-haves?
-Bachelor or Master's degree in Business, Human Resources or a related field required.
-12+ years of experience in Human Resources.
-Expertise in HR functional areas including talent acquisition, performance management, learning and development, compensation and benefits.
-Should have created and executed programs in strategic HR areas like operations efficiency, organization development and change management.
-Experience in coaching and mentoring leadership to the next level, being an effective sounding board for the Business Leaders of the organization and leadership team of group companies will be important.
-Great team player and ability to work effectively in a matrix organization environment.
-Strong written and oral communication is essential.
Job Description
Back to Career-
Remember, Restarting a career takes time and perseverance. Celebrate small wins along the way and stay resilient in the face of challenges. With the right mindset, resources, and support, you can successfully restart your career and achieve your professional goals.
About:-Our Career Restart Program aims to provide opportunities, resources, and a supportive environment for women seeking to reenter the workforce after a break.
you will play a crucial role in sourcing, attracting, and selecting highly skilled women who are seeking to restart their careers. You will be responsible for developing and implementing effective recruitment strategies to identify and engage with potential candidates.
Required Skill Set:
· Minimum educational requirement is a bachelor's degree.
· Possess a minimum of three years of recruitment experience.
· Strong knowledge of full-cycle recruitment processes, including sourcing, interviewing, and candidate assessment.
· Familiarity with various sourcing techniques and tools, including social media, job boards, and applicant tracking systems.
· Strong proficiency in both verbal and written communication.
Roles & Responsibilities:
· Working on various clients vacancies.
· posting jobs on social media and portals.
· Screening & Sourcing of resumes.
· Candidate co-ordination for shortlisting process.
· Attending daily review & coordination meeting.
· Training the team members.
· Submitting resumes of candidates to the client/manager.
Must have
· Laptop/Computer
· Good WIFI connection
· Time availability - 7-8 hours/day
We offer competitive Incentives, Bonus, and opportunities for career growth within our organization. Join our team of dedicated professionals and contribute to our ongoing success by attracting and selecting top talent to help us achieve the Vacancy Closures.
React.js
HTML/CSSLogiNext is looking for a technically savvy and experienced Software Engineer to take up front-end development efforts. You will design and develop elegant interfaces that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving visualizing massive amounts of data and information. You will identify, define and communicate best practices for front end.
You are passionate about building secure, high-performing and scalable front-end applications. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have demonstrated strong inter-personal and communication skills.
Responsibilities
Translate wireframes into functional requirements, write well-abstracted, reusable, high-performance code for UI components Work closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces Contribute to continual improvement by suggesting improvements to user interface, software architecture or new technologies Optimize web applications to maximize speed and scale. Support diverse clients from high-powered desktop computers to low-end mobile devices Understand and coach/teach others, show a high level of ethics and team-work
Requirements
Bachelor/Master’s degree in Computer Science, Information Technology or a related field 0 to 1 years of experience in developing responsive, elegant, efficient and cross-browser front-end applications using Javascript, HTML5, CSS3 Hands on experience on various MVC frameworks, UI libraries such as ReactJS, D3.js Hands on experience on Map API’s like Google Maps, Openstreetmap and other powerful information-rich maps Familiar with UX processes and design Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership Excellent written and oral communication skills, judgment and decision making skills
About the role: Business Executive Development will be responsible for driving company sales by sourcing new clients, and by convincing existing clients to purchase added offerings. As such, business development executives play an integral role in companies' longevity.
Responsibilities:
- Developing and executing sales plans to meet and exceed monthly and quarterly sales goals
- Identifying new revenue opportunities
- Assisting with marketing and promotional projects
- Negotiating with clients to secure the most attractive prices
- Attending networking activities to research and connect with prospective clients.
Requirements:
- Great networking skills.
- Ability to create actionable marketing strategies
- Leadership and strong communication skills
- Strong customer service skills
Java
Python
Go Programming (Golang)• Opportunity to develop game-changing, globally distributed, internet advertising products used by millions worldwide.
• Contribute hands-on, own, collaborate, and deliver new features and services at a fast pace.
• Build platforms, frameworks, APIs, libraries & automated tools to facilitate rapid issue
resolution and development & deployment of new features and changes.
• Own the prioritization, scoping and scheduling processes for new products and features.
• Work with and advise management on technical aspects, make well-informed decisions.
• Improve processes, technology & the applications you own continuously by showing the team better ways of doing things and help improve skills in the team.
• Prioritize tech-debt and ensure the platforms and applications meet the latest industry
standards.
• Learn new technology & practices, coach the team and conduct training sessions – devote time for learning and continuous improvement of self and team.
• Imbibe and maintain a strong customer service-oriented attitude while designing and building products.
Who should apply for this role ?
• 5 - 9 years of experience in building or managing large scale distributed systems
• BS/MS degree in Computer Science or other relevant majors
• A track record of working on scalable applications, preferably at a major internet property or well-known startup
• Good grasp on programming fundamentals including OOP, Design Principles and Data Structures
• Excellent analytical, logical, and problem-solving skills
• Solid knowledge of Java/Python/Golang, web services (REST/JSON), NoSql Databases,
Kafka/Kinesis/Spark, Elasticsearch/Solr/Kibana
• Can exhibit passion and enthusiasm for remarkable technology (Knowledge and contribution to open source projects, Active Blog, etc. is a plus)
• Ability to learn emerging technical/business standards and apply/coach development team in proper adoption
• Deep understanding of development processes and has personally contributed to critical
product cycles
• Communicate effectively & cross-functionally with other teams
Javascript
AngularJS (1.x)
Amazon Web Services (AWS)Amazon Web Services (AWS)PythonJava
.NETA strong background in Azure OR Amazon Web Services (AWS) or a similar cloud platform is a must-have, certification is a plus.
Excellent technical skills and knowledge include but not limited to: cloud methodologies like PaaS and SaaS; programming languages such as Python, Java, .Net; orchestration systems such as Chef, Ansible, Terraform; Azure IaaS servers; PowerShell scripting.
Fully aware of the DevOps cycle with hands-on on deployment models to the cloud.
Experience working with Docker and related containerization technologies.
Experience working on orchestration platforms such as AKS, RedHat OpenShift etc.
Extensive knowledge working with logging and monitoring tools such as EFK, visualization tools such as Grafana and Prometheus.
Exposure to security alert monitoring tools.
Experience in building both microservices and public facing API's.- Experience in working with any of the API gateways.HTML/CSS
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon