
Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
- Identify customer needs and recommend appropriate solutions.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Keep records of customer interactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Proven customer support experience or experience as a client service representative.
- Excellent communication and problem-solving skills.
- Ability to multi-task, prioritize, and manage time effectively.
- High school diploma or equivalent; college degree preferred.
Preferred Skills:
- Experience in a call center or BPO environment.
- Knowledge of customer relationship management (CRM) systems.
- Fluency in English.
Note: Cab facility (only drop) available for female candidates.
Job Type: Full-time
Pay: ₹13,000.00 - ₹22,000.00 per month
Shift:
- Night shift
- US shift
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Other Benefits:
- Performance bonus

About Kitty Technologies Pvt Ltd
About
Company social profiles
Similar jobs

Qualifications
- Bachelor's Degree or equivalent experience is required
- A minimum of 8-10 years of experience working in an IT environment
- At least 6-8 years of experience as a developer.
- Experience leading complex projects/tasks
- Strong hands-on experience with a variety of code, interface, API, and database concepts
- Experience in full project life cycle development for systems and applications
- Experience integrating and customizing business applications
- Excellent oral and written communication skills, with the ability to collaborate effectively with team members at all levels, from junior developers to senior managers and business customers
- A strong desire to learn the latest technologies and the ability to acquire knowledge quickly
- Exceptional problem-solving and debugging skills
Technical Knowledge & Skills
- Proficiency in programming languages such as JavaScript, .NET, C#, Java, PHP, PowerShell, and Regex
- Experience with ERP, HRIS, and CRM and Case Management systems
- Experience with ServiceNow (SNOW) glide extensions and JavaScript
- Experience with Microsoft SharePoint
- Proficiency in web services, Rest APIs, string manipulation, SQL, and creating stored procedures using XML/JSON and SOAP/REST protocols
- Experience with integrations using tools such as Power Automate, UiPath, MuleSoft, and IBM App Connect
- Possess knowledge of DBA tasks, including deployments, maintenance planning, string manipulation, and authoring SQL statements
- Experience using Source Code and Version Control Systems like Git
- Experience in cloud base deployment of applications
- Windows OS
Hiring: SEO Content Writer @ Wittypen
Pune | Minimum 2 Years Full-Time Experience | In-Office
At Wittypen, we’re scaling our content engine—and we’re looking for sharp, efficient SEO content writers to join us in-house in Pune.
If you’ve been in the content game for a while, especially at an agency, and know how to write content that ranks and reads well—we want to hear from you.
What You’ll Be Doing:
- Create SEO-first content across formats—blogs, landing pages, brochures, eBooks, social media, and more.
- Utilize tools, playbooks, and frameworks to improve efficiency and output quality.
- Deliver clean, structured, and readable content with clarity, flair, intent, and purpose.
- Work closely with the SEO & content teams to ensure strategic alignment.
- Own your output and deadlines with strong time management.
What you bring to the table:
- Minimum 2 years of full-time content writing experience (agency experience working for multiple brands is a huge plus).
- A solid grasp of SEO and content writing for the web. Tools like Ahrefs, SEMrush, and Google Analytics shouldn’t be new to you.
- You use research, writing, and SEO tools to streamline your process and stay consistent across formats.
- You know how to structure, draft, and deliver high-quality content without compromising on clarity or accuracy.
- You can take a brief, build a framework, and translate it into clean, logical, high-performing content with minimal back-and-forth.
- A background in writing for 2 or more of these industries: SaaS, Fintech, Edtech, Lifestyle, Software, Marketing.
- You’re open to a full-time, in-office role in Pune.
Benefits
- 5 day work week, 40 hrs per week. Choose any 8 hours to work between 10 am and 8 pm.
- Make a real difference in how content is perceived and consumed in the digital space.
- Your skills will influence and enhance content for a diverse, international audience.
- We value your development and provide opportunities for learning and advancement.
- Join a workplace that values respect, celebrates diversity, and promotes an inclusive environment.
About Us
Wittypen is a managed marketplace for content and we work with some of the best brands like Freshworks, Swiggy, Acko, Paytm, and others to help create content through our pool of 1700+ freelance writers.
Founded in 2015, today Wittypen is one of the most credible content platforms working with customers across 5+ countries and creating thousands of content pieces every month.
We believe in having a goal-driven culture where our colleagues try to do the best work of their lives in a way that also drives meaning and impact.
Job Description:
The Sr. Software Engineer – DevOps will manage CI/CD pipelines, infrastructure, and containerized
environments to ensure reliable deployments.
Experience: 5+ years in DevOps engineering.
Responsibilities:
• Design and implement CI/CD pipelines using Jenkins or GitLab.
• Manage Kubernetes and OpenShift clusters for container orchestration.
• Monitor system performance using Prometheus, Grafana, and ELK Stack.
• Automate infrastructure provisioning with Terraform or Ansible.
Required Skills:
• Expertise in OCP, Kubernetes, Docker, and CI/CD tools.
• Proficiency in IT infrastructure and networking concepts.
Job Type: Full Time
Job Location: Gurgaon,Hyderabad
Job Mode :Work From Office.
Role: Senior Communication Designer
Experience: 5 - 7 years
Location: Hyderabad
Technovert is not a typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.
We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place. Our clients find us at our best when we are challenged with their toughest of the problems and we love chasing the problems. It thrills us and motivates us to deliver more. Our global delivery model has earned the trust and reputation of being a partner of choice.
We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that delivers
Responsibilities:
- Designing graphic content, illustrations, and infographics.
- Managing graphic designs from conception to delivery.
- Ensuring brand consistency throughout various marketing projects.
- Liaising between the marketing and design teams to ensure deadlines are met.
- Keeping up-to-date with industry developments.
Duties and Responsibilities:
- Reviewing junior designer drafts to ensure quality.
- Generating fresh concepts.
- Ensuring adherence to the brand guidelines and maintaining consistency throughout all designs from the team.
- Reviewing each and every design for all the practices.
Must have:
- A graphic design qualification or similar
- Portfolio with design projects
- Proven work experience as a graphic designer
- Working experience with image design tools (e.g. Photoshop and Adobe Illustrator)
- A keen eye for visual details
- Aesthetic skills
- Ability to meet deadlines and collaborate with team members
- Communication skills to explain all the concepts
Nice to have:
- Experienced in leading a team
- Closely worked with the marketing team to devise strategies
- Understanding of digital marketing campaigns
- Comfortable with MS Office Suite
Qualification:
- A graphic design qualification or similar
- Promoting business on social media for improving brand awareness and generating traffic through social media engagement
- Create and manage link building strategies, content marketing strategies, and social media presences
- Developing content calendars on a weekly and monthly basis for the company
- Use Google Analytics, Google AdWords, and other relevant sites
- Drive traffic to company pages
- Creating engaging social media content
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints
- Developing graphics, video, and collaterals
- Analyzing popular social media platforms and using emerging social media tools to develop relationships with clients
- Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns
- In-depth working knowledge of Facebook, Twitter, Instagram, and Google+
- Experience with social media analytics, including Google Analytics and Facebook Insights
- Basic knowledge of Photoshop
- Must have a reach of a minimum of 10K followers on various social media platforms
- Strong working knowledge of marketing terms
- Must be self-motivated and open to learning and sharing new ideas
- Practical experience with social media campaigns
- Highly creative with excellent analytical abilities.
- Outstanding communication and interpersonal skills.
- Up-to-date on the latest trends and technologies in digital marketing.


Proficient in working with systems infrastructure, creating, querying, and manipulating databases, APIs, and integrations.
Deep expertise and hands-on experience with Web Applications and programming languages such as HTML, CSS, JavaScript, JQuery, and API's.
SKILLs
Required Technical Experience: Frontend code (HTML5/CSS, ReactJS, D3JS) and web stack back-end technologies (.net Core, NodeJs), MongoDB, Docker, Git, Jenkins
Preferred Technical Experience: React/ Redux/Hook, GraphQL, HANA-SQL, Redis, Golang, Kafka, etc.
Implement Security OAuth/JWT solutions for the different API Scenarios
Deep functional knowledge or hands-on design experience with Micro-service is needed to be successful in this position. Also, the candidate should have a sound understanding of CI/CD processes, agile development, possess a deep understanding of programming fundamentals, and can learn new frameworks, languages, and tools required on projects.


- 2+ years of experience participating in the delivery of technology services.
- A proven ability to learn new applications & innovate in technology
- Strong Experience in technologies like PHP
- Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc
- Good knowledge of relational databases, version control tools and of developing web services
- Experience in common third-party APIs (Google, Facebook, Ebay etc)
- Passion for best design and coding practices and a desire to develop new bold ideas
- Experience in integrating, designing and developing solutions is desirable


Expert experience developing multiple commercial-grade mobile applications iOS using native languages (Objective-C / Swift, Xcode or Java).
- Demonstrated knowledge of best practices for IOS or Android. Strong experience developing multithreaded applications.
- Solid knowledge of mobile OS architecture - in areas of: UI, memory management, data storage, application management by OS and cybersecurity.
- Experience with charting of data (scientific or medical data is preferred), either custom-developed or third-party charting libraries.
- Experience with UI development of mobile application (scalable for different screen resolutions and localization).
- Demonstrate initiative in all areas of work - proactive in identifying shortfalls in requirements, design or code.
- Experience working with continuous integration.
- Experience working with cross-functional teams.
- Excellent communications skills (verbal and written). High-quality SDD/design and implementation documentation skills a must.
- Experience with unit-testing and test automation preferred.
- Must have apps published in either Apple/Google store.
Requirements and Qualifications:
- Bachelor’s degree or higher in computer science, information technology or related field
- Evidence of continuing education, such as technical certifications, a plus
- Minimum 7 years’ experience in Information Technology field
- Minimum 4 years’ experience in mobile application development
- Prior experience working in an FDA regulated environment, a plus
- Ability to work in high-pressure, deadline driven environment
Note : Please do share link of the Mobile App developed on Live in Apple store.



