
Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
- Identify customer needs and recommend appropriate solutions.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Keep records of customer interactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Proven customer support experience or experience as a client service representative.
- Excellent communication and problem-solving skills.
- Ability to multi-task, prioritize, and manage time effectively.
- High school diploma or equivalent; college degree preferred.
Preferred Skills:
- Experience in a call center or BPO environment.
- Knowledge of customer relationship management (CRM) systems.
- Fluency in English.
Note: Cab facility (only drop) available for female candidates.
Job Type: Full-time
Pay: ₹13,000.00 - ₹22,000.00 per month
Shift:
- Night shift
- US shift
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Other Benefits:
- Performance bonus

About Kitty Technologies Pvt Ltd
About
Company social profiles
Similar jobs
Job Title: Digital Marketing Executive
Job Type: Full Time
Location: Indore
Summary/Objective:
We are looking for an experienced and results-driven Digital Marketing Executive to join our dynamic marketing team. The ideal candidate will be responsible for implementing effective digital marketing strategies to optimize our online presence.
Responsibilities:
• SEO: Implement and manage search engine optimization (SEO) strategies to improve search rankings and drive traffic to our website.
• Social Media Marketing (SMM): Develop and execute social media strategies across platforms such as Facebook, Instagram, Twitter, and LinkedIn.
• Pay-Per-Click (PPC) Campaigns: Create and manage PPC campaigns to generate leads and increase brand visibility.
• Facebook and Instagram Setup: Manage the setup and maintenance of our Facebook and Instagram shopping features.
• Shopping Engine Product Feed: Oversee the submission of product feeds to various shopping engines and ensure they are optimized for maximum visibility and conversion.
• Data Analysis & Reporting: Utilize Excel for data analysis and creating detailed marketing reports to track performance and inform strategy.
• Social Media Post Scheduling: Utilize social media post scheduling tools to plan and publish content efficiently.
• Email Marketing: Implement email marketing campaigns using various tools to engage with customers and prospects.
Qualifications/Requirements:
Education:
• Bachelor's degree in Marketing, Digital Media, or related field.
Experience:
• Proven experience in digital marketing.
• Strong understanding of SEO, SMM, and PPC.
• Proficient in Microsoft Excel for report creation and data analysis.
• Familiarity with social media calendar planning and posting schedule.
• Experience with email marketing tools and strategies.
• Experience in e-commerce marketing.
• Certifications in Google Analytics, Google Ads, or similar platforms.
Skills:
• Creative thinking with a focus on innovation and problem-solving.
• Excellent communication and analytical skills.
We are seeking a results-driven Business Development professional to grow our IT staffing and staff augmentation business by acquiring new clients, managing accounts, and driving revenue through contract and permanent staffing solutions.
- Identify, prospect, and onboard new clients for IT staffing and staff augmentation services
- Understand client requirements and coordinate with recruitment teams for timely closures
- Manage end-to-end sales cycle from lead generation to contract signing (MSA/SOW)
- Build and maintain strong client relationships to ensure repeat business
- Negotiate commercial terms, rate cards, and service agreements
- Track sales pipeline and report on revenue targets using CRM tools
Key Responsibilities:
* Handle inbound and outbound customer interactions via calls, emails, and chats
* Resolve queries related to health insurance coverage, claims, and wellness services
* Maintain accurate records of customer interactions and updates in CR
* Coordinate with internal departments to ensure seamless support
•Deliver an excellent customer experience and maintain high satisfaction levels
* Manage escalations professionally and ensure timely follow-ups
Requirements:
* Minimum 1-2 years of experience in customer support (healthcare/insurance background preferred)
* Strong communication skills in English and Hindi
* Ability to handle rotational shifts
* Excellent problem-solving and interpersonal skills
* Familiarity with CRM tools and ticketing systems is a plus
Perks & Benefits:
Competitive salary Upto 4.5 LPA + Incentives
Health insurance and wellness benefits
Fast-paced, mission-driven work environment
Opportunities for growth in a high-impact health-tech company
Company Profile:
We are a curated marketplace where we connect potential pet parents with responsible breeders Pan-India to provide healthy and purebred pets alongside pet care guidance and pet supplies and services making us a complete pet ecosystem. Mr n Mrs pet rose to be a modern pet solution backed by a strong network of responsible breeders spread across Pan-India along with a team of Pet-parents and Pet-lovers who passionately contribute to making pets’ lives better. Our promise was to provide Healthy and Happy pets along with pet care assistance in all aspects of pet parenting and that’s how we have built Mr n Mrs Pet to be a complete pet ecosystem since 2016.
Requirements:
- Relevant experience in E-com.
- Solid understanding of performance marketing, conversion, and online customer acquisition.
- Expert-level analytical and problem-solving skills, including using measurement and analysing large datasets to gain insights and drive business decision.
- Ability to think strategically.
- Demonstrated ability to lead product and merchandising decision-making and customer user journey optimization.
- Ability to execute high level sales volume.
- Demonstrates strong motivation and team building skills.
- Stay up to date on latest SEO trends and technical/algorithm search engine updates.
Responsibilities:
- Create content recommendations to gain organic traffic
- Track, report, and analyse website analytics
- Work with client development teams to ensure that SEO best practices
- Work with client teams to drive SEO in content creation and development.
- Consistently improve the customer journey and optimize the conversion rate throughout website through close collaboration with the design.
- Maximize revenue through diligent management of the products/categories/campaigns across the website.
- Maintain a strong market knowledge of sector rivals and trends to influence the delivery of the best and most profitable offering on the website.
- Collaborate with content/copy teams to provide keywords and phrases for optimal SEO performance of published content across all channels.
- Analyse and report lead provider/Lead aggregator performance to increase sales.
What You'll Do
● Develop embedded system architecture that is efficient and scalable
● Develop multi-device system design, envision customer interaction, and corner cases to build issue-free design
● Develop firmware code for Interrupt driven system which interacts with Android and cloud
● Implement function safety, protection and security in the embedded system
● Implement predictive hardware failure features
Who You Are?
● Passionate individual who loves to work on embedded systems. a person who likes to drive things actively rather than waiting for tasks to get assigned.
● Strong programming capabilities
● Understanding of electronics and hardware
● Clear thought process, believe in simplifying rather than complicating
● Argue and fight over the opinions. Believe in delivering the best for the users
You Should Have
● 3+ year experience in embedded system design
● Mastery in C/C++ for embedded systems. Strong fundamentals of Microcontrollers and their common peripherals.
● Strong basics of C/C++, memory map, compiler functionality
● Done multiple projects during graduation/post-graduation. Participated and performed in tech competitions.
● Experience working with actuators like motors (DC/brushless), LED/LCD and HMI interfaces, speakers, sensors etc
● Experience working with motor control algorithms and PID controllers
- Proficiency with Linux OS and basic bash scripting
Responsibilities
- Learn or know Monkey X and integrate your existing game development knowledge into the codebase.
- Help mentor and direct other developers on the team
- Become the right hand of the lead developer and offer assistance as needed
Requirements
- Unity, Cocos2d, Flixel, Arcade, Pygame, Phaser, or other game framework experience.
- The ability and comfort to learn new languages and frameworks quickly
- At least one shipped game, portfolios of games welcome
- C#, Java, http://vb.net/">VB.NET, Objective C, C++, or other object oriented programming language and OOP experience required.
- Knowledge of Design Patterns
We are looking for a qualified WordPress Front-end developer to join our IT team. You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications.
Responsibilities:
- WordPress front-end development using HTML, CSS, JavaScript, jQuery to create user-friendly web pages
- Experience or in-depth knowledge about the theme customization
- Experience in implementing basic security for websites & plugin understanding
- Maintain and improve website
- Optimize applications for maximum speed
- Design mobile-based features
- Collaborate with back-end developers and web designers to improve the usability
- Get feedback from, and build solutions for, users and customers
- Write functional requirement documents and guides
- Create quality mockups and prototypes
- Help back-end developers with coding and troubleshooting
- Ensure high-quality graphic standards and brand consistency
- Stay up-to-date on emerging technologies
Requirements:
- Proven work experience as a Front-end developer
- Hands-on experience with markup languages
- Experience with WordPress, JavaScript, CSS, SASS, and jQuery
- Familiarity with browser testing and debugging
- Experience with responsive and adaptive design.
- In-depth understanding of the entire web development process (design, development, and deployment)
- Understanding of layout aesthetics
- Knowledge of SEO principles would be the cherry on the cake!
Identify relationships and converting to
sales force custom objects, lookup
relationships, junction objects, master-
detail relationships.
Expertise in Force.com technology stack:
APEX, Visual Force, SOQL,SOSL.
Extensive experience of using declarative
features like validation rules, workflows,
approval processes, sharing rules
automation for satisfying
complex business process automations.
Worked extensively on various
salesforce.com standard objects like
Accounts, Contacts, Opportunities,
Products, Cases, Leads, Campaigns,
Reports and Dashboards
• Hand on experience with Apex Language,
Apex Trigger, Apex Class, Asynchronous
Apex and Visual Force (Page, Component
& Controllers) .
• Good exposure of designing Lightning
components, Lightning Design System
• Good exposure of Salesforce Integrations
using SOAP and REST APIs
• Working knowledge of SQL
• Salesforce Certified candidates shall be
preferred
• Understanding of the DevOps model
• Understanding of the CI/CD pipeline for
deployments
cadidate should be able to work on maya









