International Voice Process

• Strong B2B Tech Sales profiles
• Mandatory (Experience 1): Must have a minimum 4+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.
• Mandatory (Experience 2): At least 3+ YOE selling ERP solutions or CAD Softwares.
• Mandatory (Experience 3): Proven track record in offline / field sales and experience in selling complex solutions.
• Mandatory (Tools): Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)
• Mandatory (Company): Experience in B2B SaaS Product companies or IT/Tech Services companies.
• Mandatory (Note 1) - Total experience should not be more than 7 Years.
• Mandatory (Note 2) - Overall Expected CTC should not be more than 15L

Preferred

• Preferred (Industry Fit) : Prior exposure to the Manufacturing sector (highly preferred – Garment / Textile Manufacturing).
• Preferred Companies (Competitors): Candidates from Solvei8, Zilingo, Centric Software, Gofrugal, Ginesys (or similar players in ERP/CAD/Manufacturing Saa

Key Responsibilities

• Design, implement, and maintain CI/CD pipelines for backend, frontend, and mobile applications.
• Manage cloud infrastructure using AWS (EC2, Lambda, S3, VPC, RDS, CloudWatch, ECS/EKS).
• Configure and maintain Docker containers and/or Kubernetes clusters.
• Implement and maintain Infrastructure as Code (IaC) using Terraform / CloudFormation.
• Automate build, deployment, and monitoring processes.
• Manage code repositories using Git/GitHub/GitLab, enforce branching strategies.
• Implement monitoring and alerting using tools like Prometheus, Grafana, CloudWatch, ELK, Splunk.
• Ensure system scalability, reliability, and security.
• Troubleshoot production issues and perform root-cause analysis.
• Collaborate with engineering teams to improve deployment and development workflows.
• Optimize infrastructure costs and improve performance.

Required Skills & Qualifications

• 3+ years of experience in DevOps, SRE, or Cloud Engineering.
• Strong hands-on knowledge of AWS cloud services.
• Experience with Docker, containers, and orchestrators (ECS, EKS, Kubernetes).
• Strong understanding of CI/CD tools: GitHub Actions, Jenkins, GitLab CI, or AWS CodePipeline.
• Experience with Linux administration and shell scripting.
• Strong understanding of Networking, VPC, DNS, Load Balancers, Security Groups.
• Experience with monitoring/logging tools: CloudWatch, ELK, Prometheus, Grafana.
• Experience with Terraform or CloudFormation (IaC).
• Good understanding of Node.js or similar application deployments.
• Knowledge of NGINX/Apache and load balancing concepts.
• Strong problem-solving and communication skills.

Preferred/Good to Have

• Experience with Kubernetes (EKS).
• Experience with Serverless architectures (Lambda).
• Experience with Redis, MongoDB, RDS.
• Certification in AWS Solutions Architect / DevOps Engineer.
• Experience with security best practices, IAM policies, and DevSecOps.
• Understanding of cost optimization and cloud cost management.

 Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes. The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB). ·

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CMDB Management:

 Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.

 Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.

 Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

 Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.

 Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.

 Assist the CMDB Administrator with developing and maintain the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.

 Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.

 Strong hands-on experience in optimizing discovery, tailoring patterns and development.

 Validating discovery results and troubleshooting as required

 Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers  Define, create, and manage Service Mapping infrastructure, including patterns.

 Work with support teams to identify, investigate and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.

 Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB. General/Admin

 Assist with tasks related to implementing the ServiceNow application.  Document procedures for the discovery, configuration management functions

 Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow

2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools

3. Solid understanding of Configuration Management practices and principles

4. Experience implementing ServiceNow Service Mapping

5. ITIL foundations certification preferred

6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)

7. Effectively working under accelerated deadlines and working independently to complete objectives

8. Experience working in a team-oriented, collaborative environment with good interpersonal skill

9. Ability to translate business requirements into technical specifications and design.

10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision

11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude

12. Ability to manage multiple simultaneous tasks within an open and interactive environment 

Job Description

Business Development Executive (Digital Marketing)

We are looking for a motivated and results-driven Business Development Executive to join our team. This role is ideal for a candidate with 1–2 years of experience who is passionate about digital marketing and sales.

The ideal candidate will be responsible for identifying new business opportunities, building client relationships, and driving revenue growth. You will play a key role in expanding our client base by promoting our digital marketing services to potential clients. This is a great opportunity for a junior professional to grow their career in a dynamic and fast-paced environment.

Responsibilities:

• Generate and qualify leads through various channels, including cold calling, email campaigns, networking, and social media.

• Identify and target potential clients who could benefit from our digital marketing services.

• Conduct market research to understand industry trends, competitor activities, and client needs.

• Build and maintain strong relationships with new and existing clients.

• Prepare and deliver presentations and proposals to prospective clients.

• Collaborate with the marketing and technical teams to create customized solutions for clients.

• Achieve and exceed monthly and quarterly sales targets.

• Maintain accurate records of all sales activities and client interactions in our CRM system.

Qualifications:

• A bachelor's degree in business, marketing, or a related field.

• 0–2 years of experience in business development, sales, or a related field.

• Prior experience or a strong interest in the Digital Marketing domain (e.g., SEO, PPC, Social Media Marketing, Content Marketing).

• Excellent communication, negotiation, and presentation skills.

• Proven ability to work independently and as part of a team.

• Goal-oriented with a strong desire to succeed.

Job Description:

We are seeking a talented and experienced Backend Developer with a strong proficiency in Node.js and expertise in database management. As a Backend Developer, you will play a crucial role in the development and maintenance of our software systems, ensuring their high performance and responsiveness.

Responsibilities:

·      Design, develop, and maintain backend services using Node.js.

·      Collaborate with cross-functional teams to define software requirements and specifications.

·      Optimize and scale applications for maximum speed and scalability.

·      Implement security and data protection measures.

·      Troubleshoot and resolve issues in a timely manner.

·      Collaborate with front-end developers to integrate user-facing elements with server-side logic.

·      Stay up-to-date with emerging technologies and best practices in backend development.

Requirements:

·      Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).

·      Minimum of 2 years of professional experience in Node.js development.

·      Proficiency with databases, preferably MongoDB or DynamoDB.

·      Strong understanding of RESTful API design and development.

·      Experience with version control systems, such as Git.

·      Familiarity with cloud platforms in AWS is a plus.

·      Excellent problem-solving and debugging skills.

·      Strong communication and teamwork skills.

·      Ability to work independently and manage multiple tasks efficiently.

·      Proven track record of delivering high-quality code on schedule.

• Knowledge of Pre-Paid Card Systems to implement In house system  and / or manage Partner outsourced solutions --- Project Management  
• Must have Experiences in Skills such as Oracle, Sql, MySQL, Java, C++, C #, DOTNET, XML, Ajax, Java Scripts, Web technologies. etc.
• Experience in Cards Products – Pre-paid system (Single / Multi Currency), Forex’s cards (Card Management System/Issuances + Transactions processing).

Head of Technology

He/She should be a ‘most technical business person’ and his/her goal is to build a great company, not only a technology which just sounds cool. Let’s make it simpler - the primary job of the Tech. head is to make sure the company's technology strategy serves its business strategy. We strongly believe along with technology understanding every Technology Head needs great understating of the business itself.

Role Overview:

Get “Tech” in order: Help answer fundamentals of technology blocks to be used, choice of certain platform/tech over other, helping team visualize product with the available resources and assets

Innovation through Research and continuous improvement. Head of technology is one strategic personnel who provides critical and factual inputs for IP Creation.

Connecting Business Requirements with activity: Given that, Head of technology is an executive Tech leader, it’s easy for him to understand the business opportunities which Tech Product could create. He/She bring the perspective of tech as a differentiator. He/She should understand the “Market Needs” language talked by his other executive colleagues.

Methodology: With time, help build progressive learning culture and establish predictable model of envisioning, designing and developing products/ platforms and services.

Architecture Practices: Making sure that best practices are defined and followed by team is very important. he/she may have to garbage guy and clean the code time to time. Making reviews on Code Quality is an important activity that he/she should follow. For example, you build an amazing product but during deployment and testing stage performance is hit, or a bug fixes are taking more time than actual building a feature etc. need to be avoided.

Help build, manage, and validate a Tech Roadmap for its Products. As validation of idea happen with acquisition of users and customers, product / platform / service may undergo transformation on required features set and Market needs. A roadmap to achieve those “vanity goals” for the project, and be able to successfully tweak an approach with changing needs is expected from Head of technology.

Responsibilities of the role:

• Plan the project & Assign tasks & complete them within the agreed timelines with client
• Use PMP tools to manage projects
• Attend client meetings and take briefings
  Help Business teams to innovate and keep them updated with new technologies
• Documentation as per the process – BRS, SRS, HLD & LLD
• Manage a team; set processes in place to facilitate everyday operations seamlessly
• If required, code.

 What you will need: 

• PHP/MySQL, Angular JavaScript, jQuery, Memcached
• Experience: Minimum 10+ year is required (PHP/MySQL)
• Good Understanding of MVC design patterns and frameworks (CodeIgniter / Zend/Laravel).
• Solid Knowledge of OOPS.
• Solid experience with MySQL - writing and optimizing SQL for high performance systems with large Database
• Extensively worked on Mobile platforms.
• Must have Experience on either of Social API like Facebook, Twitter, Gmail
• Good knowledge of GIT, SVN