
Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
- Identify customer needs and recommend appropriate solutions.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Keep records of customer interactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Proven customer support experience or experience as a client service representative.
- Excellent communication and problem-solving skills.
- Ability to multi-task, prioritize, and manage time effectively.
- High school diploma or equivalent; college degree preferred.
Preferred Skills:
- Experience in a call center or BPO environment.
- Knowledge of customer relationship management (CRM) systems.
- Fluency in English.
Note: Cab facility (only drop) available for female candidates.
Job Type: Full-time
Pay: ₹13,000.00 - ₹22,000.00 per month
Shift:
- Night shift
- US shift
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Other Benefits:
- Performance bonus

About Kitty Technologies Pvt Ltd
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🚀 Hiring: PL/SQL Developer
⭐ Experience: 5+ Years
📍 Location: Pune
⭐ Work Mode:- Hybrid
⏱️ Notice Period: Immediate Joiners
(Only immediate joiners & candidates serving notice period)
What We’re Looking For:
☑️ Hands-on PL/SQL developer with strong database and scripting skills, ready to work onsite and collaborate with cross-functional financial domain teams.
Key Skills:
✅ Must Have: PL/SQL, SQL, Databases, Unix/Linux & Shell Scripting
✅ Nice to Have: DevOps tools (Jenkins, Artifactory, Docker, Kubernetes),
✅AWS/Cloud, Basic Python, AML/Fraud/Financial domain, Actimize (AIS/RCM/UDM)
Location: Hybrid (Bangalore)
Travel: Quarterly travel to Seattle(US)
Education: B.Tech from premium institutes only
Note: Only immediate joiners required/ 0 to 15 Days — no other applications accepted.
Role Summary
We are seeking top-tier Lead Engineers who can design, build, and deliver large-scale distributed systems with high performance, reliability, and operational excellence. The ideal candidate will be a hands-on engineer with expert system design ability, deep understanding of distributed architectures, and strong communication and leadership skills.
The Lead Engineer must be able to convert complex and ambiguous requirements into a fully engineered architecture and implementation plan covering components, data flows, infrastructure, observability, and operations.
Key Responsibilities
1. End-to-End System Architecture
- Architect scalable, reliable, and secure systems from initial concept through production rollout.
- Define system boundaries, components, service responsibilities, and integration points.
- Produce high-level (HLD) and low-level design (LLD) documents.
- Ensure designs meet performance, reliability, security, and cost objectives.
- Make informed design trade-offs with solid technical reasoning.
2. Component & Communication Design
- Break complex systems into independently deployable services.
- Define APIs, communication contracts, data models, and event schemas.
- Apply modern architecture patterns such as microservices, event-driven design, DDD, CQRS, and hexagonal architecture.
- Ensure component clarity, maintainability, and extensibility.
3. Communication Protocol & Middleware
- Design both sync and async communication layers: REST, RPC, gRPC, message queues, event streams (Kafka/Kinesis/Pulsar).
- Define retry/timeout strategies, circuit breakers, rate limiting, and versioning strategies.
- Handle backpressure, partitioning, delivery semantics (at-least/at-most/exactly once).
4. Data Architecture & Storage Strategy
- Architect data models and storage strategies for SQL and NoSQL databases, distributed caches, blob stores, and search indexes.
- Define sharding/partitioning, replication, consistency, indexing, backup/restore, and schema evolution strategies.
- Design real-time and batch data processing pipelines.
5. Operational Readiness
- Define observability (metrics, logs, traces) requirements.
- Collaborate with DevOps to ensure deployment, monitoring, alerts, and incident management readiness.
- Provide production support as a senior technical owner.
6. Leadership & Influence
- Lead technical discussions, design reviews, and cross-team collaboration.
- Mentor engineers and help elevate team practices.
- Influence technology direction and architectural standards.
Required Qualifications
- 10+ years of professional software engineering experience with strong backend and distributed systems background.
- Proven track record of leading large-scale architecture and delivery of production systems.
- Expert in system design with the ability to simplify ambiguity and craft robust solutions.
- Strong programming experience in one or more languages (Java, Go, Python, C++).
- Deep understanding of distributed systems, message streaming, queues, RPC/REST, and event-driven architecture.
- Experience with cloud platforms (AWS/Azure/GCP) and container technologies (Kubernetes/Docker).
- Strong communication, documentation, and leadership skills.
Preferred Skills
- Experience with large-scale messaging/streaming (Kafka/Pulsar), caching, and NoSQL.
- Experience designing for high availability, fault tolerance, and performance at scale.
- Mentoring and leading global engineering teams.
- Familiarity with observability tooling (Grafana, Prometheus, Jaeger).
Key Responsibilities:
Full-Stack Development:
- Engage in end-to-end development activities, from requirements gathering to deployment, ensuring high-quality deliverables.
- Perform hands-on development using a mix of technologies including Angular 13+, Java / Springboot, Fast API, and SQL.
- Collaborate with cross-functional teams to integrate front-end interfaces with back-end services and databases.
Team Leadership & Collaboration:
- o Work closely with the Tech Lead / Solution Architect and Product Manager to help design and implement scalable and robust solutions leveraging Angular 13+, Java / Springboot, Microservices, Fast API, Java Reactive Programming, and SQL.
- Assist in driving the architectural vision, ensuring alignment with business goals and provide technical guidance, participate in code reviews, and ensure adherence to best practices and coding standards.
- Evaluate and recommend technologies and tools to optimize system performance, security, and reliability.
Databases & Data Management:
- Demonstrate expertise in working with databases such as MongoDB, PostgreSQL, Azure Blob Storage, Neo4j (GraphDB is a plus), and Azure CosmosDB.
- Design efficient database schemas, optimize query performance, and ensure data integrity and security.
Cloud Platform & Infrastructure:
- Proficiency in Microsoft Azure, including the deployment, management, and optimization of cloud-based solutions.
- Experience with containerization, orchestration, and Kubernetes Lens for managing containerized applications.
Tools & Collaboration:
- Utilize tools such as GitHub for version control, JIRA for project management, Confluence for documentation, Keycloak for identity and access management, and other relevant tools to streamline development and collaboration processes.
Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
- 5+ years of hands-on experience in full-stack development.
- Strong expertise in Angular 13+, Java / Springboot, Microservices, Fast API, Java Reactive Programming, SQL.
- Proven experience with databases including MongoDB, PostgreSQL, Azure Blob Storage, and Azure CosmosDB.
- Strong communication and collaboration skills.
- Experience with Agile development methodologies.
- Understanding of the Microsoft Azure cloud platform and associated services.
- Relevant certifications (e.g., Azure / AWS Certifications etc.;) are a plus.
Our client is the industry-leading provider of AI Assisted Conversational messaging
solutions. They help Professionals and Institutes such as Doctor, Lawyers and Hospitals and
Education Institutes drive consumer experience over text messaging channels like SMS/
Whatsapp in their Enquiry management and Customer support processes. As a forward-
thinking global company, it continues to innovate and develop cutting-edge technologies like
Conversational AI, Chatbots, and Omnichannel solutions that redefine how businesses
digitally communicate with their customers. They integrate with Top CRMs like Salesforce,
Zoho, Hubspot among others to drive engagement in key moments, and have acquired 5000
customers across SMB’s and Mid-market (from small Professional Doctors and lawyers to
large global staffing companies and large insurance companies).
As the Director of Sales, you will play a pivotal role in driving business growth by engaging,
winning, and retaining customers for their messaging solutions. Their approach emphasizes
consultative selling, supported by cutting-edge sales tools across the entire funnel. Key
responsibilities include building and leading a sales team in India, achieving ambitious sales
targets, managing a pipeline of prospects, and forecasting performance with precision.
Key Responsibilities:
● Sales Team Leadership: Build and lead a high-performing sales team, ensuring the
achievement of a sales targets
● Pipeline Management: Develop and manage a robust pipeline of prospects to
consistently deliver positive results.
● Forecasting Accuracy: Provide accurate monthly and quarterly performance
forecasts, maintaining a 10-20% margin of error from actual bookings.
● Collaboration with Customer Success and Development Teams: Work closely
with customer success and development teams to meet customer requirements
effectively.
● Market Insights and Playbooks: Collaborate with the US-based VP Marketing to
identify market opportunities, work with large/medium customers and partners, and
create relevant sales playbooks and collaterals.
● Customer Engagement: Understand customer sales and marketing processes,
provide consultancy on best messaging programs, and evangelize company’s
solutions.
● Ensure the team is able to generate their own leads to meet assigned quotas.
What we need:
● Minimum 12+ years hands-on prior work experience with SaaS sales
● Prefer at least 6-8 years successfully running a sales organization (team)
● Willingness to work in US shift timing- 7pm- 4am IST.
● Love crushing goals and quotas
● Ability to live, eat and breathe data and insights. You should also be able to look at
Customer’s dashboard and make sense of what’s happening - which campaigns are
performing, who are their most responsive sales guys etc.
● Agile, Nimble, and energetic - These are the hallmarks of a magician. Nimble but
long-term planning, quick and agile execution which can be measured on a day-to-
day basis.
● Breathes Customers - Extremely customer centric and willingness to go that extra
mile to win a customer and more importantly woo them. This is their Core Value and
they want the DoS to exhibit it aplenty.
● Self-starter, motivated individual - who can work alone and create an impact
● Strong team player - Ability to work with cross geographical teams and in different
time zones.
Company Benefits:
● Attractive Salary: Enjoy a generous fixed compensation that recognizes your
expertise and leadership.
● Performance-based Incentives: Your contributions and achievements will be
rewarded through performance-based incentives, reflecting the value you bring to the
organization.
● Bonus Compensation: Standout performance may lead to additional bonuses
through the reward process, recognizing your exceptional contributions.
● Comprehensive Insurance Coverage: Group medical insurance for you, your
spouse, and two children, along with personal accidental insurance.
● Shift Allowance: Additional compensation is offered for specific shifts, ensuring that
you are fairly rewarded for your commitment and dedication.
● Employee Wellness: Well-being of employees is at the forefront. Work in an
environment that promotes a healthy work-life balance, allowing you to excel in both
your professional and personal life.
● Experience of a lifetime:
○ The freedom and flexibility to handle your role in a way that’s right for you
○ Gain exposure to a dynamic and growing global business environment
○ Exposure to innovative and cutting-edge technology and tools
○ Scope to showcase one’s analytical capabilities and make high impact
contributions to Business teams
- Write well designed, testable, efficient code by using best software development practices
- Create website layout/user interface by using standard HTML/CSS practices
- Integrate data from various back-end services and databases
- Gather and refine specifications and requirements based on technical needs
- Create and maintain software documentation
- Be responsible for maintaining, expanding, and scaling our site
- Stay plugged into emerging technologies/industry trends and apply them into operations and activities
- Cooperate with web designers to match visual design intent
What you will do:
- Selling the company's diabetes management plans through outbound calls to a set of pre generated leads
- Managing relationship with onboarded customers and taking feedback and resolving customer queries
- Receiving in-bound calls from the customer and helping them to understand Oxyjon’s plans and offerings
- Being the second point of contact for partner doctors and hospitals and visiting them when required, to resolve their queries
- Understanding customers’ requirements from the product standpoint and developing an in depth understanding of the healthcare eco-system
Desired Candidate Profile
What you must have:- A decent understanding of the sales and customer acquisition processes
- Good social skills with ability to understand customer needs and develop relationships with people
- Past experience in successfully closing sales deals remotely is a must
- Must be open to move around in NCR and meet doctors
- Past experience of 3-5 years in similar roles either with healthcare start-ups or in a similar role in related or other industries
- Fluency in English and Hindi is a must
- Must at least be a graduate in any stream from a reputed university
- Person must be proficient in using internet and tools such as Microsoft word and Microsoft Excel
Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and user session management.
C# programming skills to write Scripts.
Familiarity with level design and planning.
Knowledge of with game physics and particle systems.
location : Ahmedabad
only work from office
face to face interview
urgent requirement
Job description
- Strong logical skill is must.
- Must have knowledge on different phases of SDLC.
- Software testing skills and conceptual knowledge of software quality processes and methodologies, with focus on web and mobile distributed applications.
- Preparation of software product/service Test Cases and Test Data.
- Execution of test cases and coordination with Developers/Designers to resolve issues and bugs.
- Functionality tests, GUI using multiple browsers.
- Document, deploy defects or bugs and report on resolution tracking.
- Knowledge on AWS Dev-Ops will be good to have.
We are looking for a Data Scientist to analyze large amounts of raw information to find patterns that will help improve our company.
We will rely on you to build data products to extract valuable business insights.
In this role, you should be highly analytical with a knack for analysis, math and statistics.
Critical thinking and problem-solving skills are essential for interpreting data.
We also want to see a passion for machine-learning and research.
Your goal will be to help our company analyze trends to make better decisions.
Responsibilities:
- Identify valuable data sources and automate collection processes
- Undertake preprocessing of structured and unstructured data
- Analyze large amounts of information to discover trends and patterns
- Build predictive models and machine-learning algorithms
- Combine models through ensemble modeling
- Present information using data visualization techniques
- Propose solutions and strategies to business challenges
- Collaborate with engineering and product development teams
Requirements:
- Proven experience as a Data Scientist or Data Analyst
- Experience in data mining
- Understanding of machine-learning and operations research
- Knowledge of SQL,Python,R,ggplot2, matplotlib, seaborn, Shiny, Dash; familiarity with Scala, Java or C++ is an asset
- Experience using business intelligence tools (e.g. Tableau) and data frameworks
- Analytical mind and business acumen
- Strong math skills in statistics, algebra
- Problem-solving aptitude
- Excellent communication and presentation skills
- BSc/BE in Computer Science, Engineering or relevant field;
- graduate degree in Data Science or other quantitative field is preferred
- Sales and marketing of travel related products and services to various corporate and business houses.
- Corporate relationship build up
- Business Development
Qualification Criteria –
- Graduation : Graduation ( Any)
- Fluent in English
- Shall be smart, dynamic and motivated
- Willing to travel.
- 2-6 years of experience in travel industry / corporate sales (preferable).
- Compensation :
- Salary - As per Industry Standard.
- Benefits - Incentive, Mobile bills and Convenience, Health Insurance (post confirmation)









