
Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
- Identify customer needs and recommend appropriate solutions.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Keep records of customer interactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Proven customer support experience or experience as a client service representative.
- Excellent communication and problem-solving skills.
- Ability to multi-task, prioritize, and manage time effectively.
- High school diploma or equivalent; college degree preferred.
Preferred Skills:
- Experience in a call center or BPO environment.
- Knowledge of customer relationship management (CRM) systems.
- Fluency in English.
Note: Cab facility (only drop) available for female candidates.
Job Type: Full-time
Pay: ₹13,000.00 - ₹22,000.00 per month
Shift:
- Night shift
- US shift
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Other Benefits:
- Performance bonus

About Kitty Technologies Pvt Ltd
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Hiring for Data Engineer - AWS
Exp : 3 - 6 yrs
Edu : BE/B.Tech
Work Location : Noida WFO
Skills
Data Engineers, Pyspark, SQL, AWS, Data Pipelines,airflow, Hadoop
Required Skills:
· 8+ years of being a practitioner in data engineering or a related field.
· Proficiency in programming skills in Python
· Experience with data processing frameworks like Apache Spark or Hadoop.
· Experience working on Databricks.
· Familiarity with cloud platforms (AWS, Azure) and their data services.
· Experience with data warehousing concepts and technologies.
· Experience with message queues and streaming platforms (e.g., Kafka).
· Excellent communication and collaboration skills.
· Ability to work independently and as part of a geographically distributed team.
Company: Optimum Solutions
About the company: Optimum solutions is a leader in a sheet metal industry, provides sheet metal solutions to sheet metal fabricators with a proven track record of reliable product delivery. Starting from tools through software, machines, we are one stop shop for all your technology needs.
Role Overview:
- Creating and managing database schemas that represent and support business processes, Hands-on experience in any SQL queries and Database server wrt managing deployment.
- Implementing automated testing platforms, unit tests, and CICD Pipeline
- Proficient understanding of code versioning tools, such as GitHub, Bitbucket, ADO
- Understanding of container platform, such as Docker
Job Description
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- Your primary focus will be working the Product and Usecase delivery team to do various prompting for different Gen-AI use cases
- You will be responsible for prompting and building use case Pipelines
- Perform the Evaluation of all the Gen-AI features and Usecase pipeline
Position: AI ML Engineer
Location: Chennai (Preference) and Bangalore
Minimum Qualification: Bachelor's degree in computer science, Software Engineering, Data Science, or a related field.
Experience: 4-6 years
CTC: 16.5 - 17 LPA
Employment Type: Full Time
Key Responsibilities:
- Take care of entire prompt life cycle like prompt design, prompt template creation, prompt tuning/optimization for various Gen-AI base models
- Design and develop prompts suiting project needs
- Lead and manage team of prompt engineers
- Stakeholder management across business and domains as required for the projects
- Evaluating base models and benchmarking performance
- Implement prompt gaurdrails to prevent attacks like prompt injection, jail braking and prompt leaking
- Develop, deploy and maintain auto prompt solutions
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Skills and Qualifications
- Strong proficiency with Python, DJANGO framework and REGEX
- Good understanding of Machine learning framework Pytorch and Tensorflow
- Knowledge of Generative AI and RAG Pipeline
- Good in microservice design pattern and developing scalable application.
- Ability to build and consume REST API
- Fine tune and perform code optimization for better performance.
- Strong understanding on OOP and design thinking
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Good understanding of server-side templating languages
- Understanding accessibility and security compliance, user authentication and authorization between multiple systems, servers, and environments
- Integration of APIs, multiple data sources and databases into one system
- Good knowledge in API Gateways and proxies, such as WSO2, KONG, nginx, Apache HTTP Server.
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- Good working knowledge on Microservices architecture, behaviour, dependencies, scalability etc.
- Experience in deploying on Cloud platform like Azure or AWS
- Familiar and working experience with DevOps tools like Azure DEVOPS, Ansible, Jenkins, Terraform
Roles and Responsibilities :
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- Procure products at negotiated rates from vendors
- Researching new prospective brands and affitating with them for new business
- Establish and maintain relationships with industry influencers and key strategic partners
- Preparing proposals for the clients based on their respective inquiries. Utilizing excel to keep the dashboard off inquiries, quotation, purchase orders, payments & deliveries.
Key Skills required
- Excellent communication, presentation and leadership skills
- Sound knowledge of MS - Office
- Outstanding organizational and time management skills
- Aptitude in presentation and public speaking
- Attention to details Critical thinker and analytical problem solver
Job Description
Experience: 3 to 5 Yrs
Job Location: Bangalore (Work from office from the date of joining)
Shifts: General Shifts
Notice Period: Immediate
Skills Required:
- Experience 3 to 5 years of relevant experience in PeopleSoft
- Should have good knowledge of various PeopleTools Objects Components, Pages, Application Engine, SQR, and Component Interface.
- Should be able to create PS Query, SQR reports
- Should know Financials modules in Billing, AP, and GL.
- Should be able to write SQL scripts for data migration and data correction
Skills
PEOPLESOFT FINANCIALS, PEOPLE TOOLS, SQL
- Inventory Analyst (Req 1)
Must have skills:
Should have experience as End user in SCM
Expertise in Supply Chain Management (SCM) Oracle preferred
Experience in Inventory Management
Should have knowledge on Warehouse Managemnet
- As an Inventory Analyst at Viasat, you will coordinate and route the flow of material between contract manufacturers and distribution centers in North America, Europe, and Asia.
- You will expedite parts to remedy any shortage problems.
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- Preparing processes and status reports, assigning and monitoring documents/databases, and reviewing documents/databases for accuracy and completeness.
- Your ability to clearly communicate and build rapport with internal customers and key suppliers will be an essential skill in this role.
- You will be responsible for incoming and outgoing material flows primarily supporting engineering activities.
- Monitor the flow of material and parts between various suppliers and internal departments to meet tight schedules.
We are hiring a solutions architect on full time / freelancing basis
Location - Mumbai (Remote work is fine)
Experience - Minimum 7 years
Mandatory Skills sets:
Java
Develop software architecture for Java applications
Troubleshoot design flaws & system bottlenecks
Define structure of program/system
Roles and Responsibilities
- Primary stakeholder collaborating with Dir Engineering on software/infrastructure architecture, monitoring/alerting framework and all other architectural level technical issues
- Design and manage implementation of Silvermine’s high performance, scalable, extensible and resilient microservices application stack based of existing, partially migrated monolithic application and for new product development. Includes:
- Utilizing either ECS Fargate (no EC2 clusters) or EKS as the orchestration framework – to be tested up to a minimum of 100k concurrent users
- Exploring, designing and implementing use of on demand compute (Lambda) where appropriate
- Scalable and redundant data architecture supporting microservices design principles
- A scalable reverse proxy layer to isolate microservices from managing network connections
- Utilizing CDN capabilities to offload origin load via an intelligent caching strategy
- Leveraging best in breed AWS service offerings to enable team to focus on application stack instead of application scaffolding while minimizing operational complexity and cost
- Monitoring and optimizing of stack for
- Security and monitoring
- Leverage AWS and 3rd party services to monitor the application stack and data; secure them from DDOS attacks and security breaches; and alert the team in the vent of an incident
- Using APM and logging tools:
- Monitor application stack and infrastructure component performance
- Proactively detect, triage and mitigate stack performance issues
- Alert upon exception events
- Provide triaging tools for debugging and Root Cause Analysis.
- Enhance the CI/CD pipeline to support automated testing, a resilient deployment model (e.g., blue-green, canary) and 100% rollback support (including the data layer)
- Development a comprehensive, supportable, repeatable IAC implementation using CloudFormation or Terraform
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- Partner with teams and leaders to provide strategic consultation for business process design/optimization, creating strategic technology road maps, performing rapid prototyping and implementing technical solutions to accelerate the fulfillment of the business strategic vision.
- Staying up to date on emerging technologies (AI, Automation, Cloud etc.) and trends with a clear focus on productivity, ease of use and fit-for-purpose, by researching, testing, and evaluating.
- Providing POCs and product implementation guidelines.
- Applying imagination and innovation by creating, inventing, and implementing new or better approaches, alternatives and breakthrough ideas that are valued by customers within the function.
- Assessing current state of solutions, defining future state needs, identifying gaps and recommending new technology solutions and strategic business execution improvements.
- Overseeing and facilitating the evaluation and selection technology, product standards and the design of standard configurations/implementation patterns.
- Partnering with other architects and solution owners to create standards and set strategies for the enterprise.
- Communicating directly with business colleagues on applying digital workplace technologies to solve identified business challenges.
Skills Required:
- Good mentorship skills to coach and guide the team on AWS DevOps.
- Jenkins, Python, Pipeline as Code, Cloud Formation Templates and Terraform.
- Experience with Dockers, Containers, Lambda and Fargate is a must
- Experience with CI/CD and Release management
- Strong proficiency in PowerShell scripting
- Demonstrable expertise in Java
- Familiarity with REST APIs
Qualifications:
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- Bachelors or Masters in Computer Science or equivalent degree.
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Our Infrastructure team is looking for an excellent Senior Software Developer in Test to join a core group that designs the industry’s leading Micro-Engagement Platform.
Roles and responsibilities:
• Design, develop and improve the automation infrastructure to enable continuous delivery & deployment
• Automate application flows and features to report the test data & test results in a clear and concise manner
• Continuously improve the automation infrastructure that is stable, maintainable and easily scalable
• Collaborate with Engineering, QA, Data Science, DevOps and Customer Success team(s)
• Collaborate with product architect/feature-owners to identify automation/test requirements during early stages of feature definition
• Self-driven, passionate, and constantly research and suggest latest technologies
Qualifications and Technical skills:
• At least 5 years of software development experience, with at least 2 years of specific experience in writing automation framework(s)
• Strong Software development fundamentals, architecture, algorithms, and problem-solving skills
• Proficient with one or more of Java/Python/similar languages with solid scripting experience.
• An understanding of how to automate UI test sequences (using tools like Selenium Web driver, TestNG etc.) and is aware of the tools to accomplish the task
• Experience working in Linux environment.
• Expertise in validating REST APIs, backend application flow logic with good debugging skills
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• Excellent communication, strong organizational, interpersonal skills and attention to detail
• Passionate about keeping the product’s quality bar at an extremely high level at all times
• Ability to work in a fast-paced agile work environment
• Engineering degree in a related field
Nice-to-haves
• Exposure to Cloud (AWS) based SaaS platforms
• Good understanding of agile methodology and software development and test life cycle
• Exposure to defect management tools like JIRA
Why Join us?
We are passionate about intelligently automating our customer processes and we would love to have you as part of this exciting journey! We offer a very competitive compensation plan, stock options and a flexible work environment for the ideal candidates









