
Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
- Identify customer needs and recommend appropriate solutions.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Keep records of customer interactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Proven customer support experience or experience as a client service representative.
- Excellent communication and problem-solving skills.
- Ability to multi-task, prioritize, and manage time effectively.
- High school diploma or equivalent; college degree preferred.
Preferred Skills:
- Experience in a call center or BPO environment.
- Knowledge of customer relationship management (CRM) systems.
- Fluency in English.
Note: Cab facility (only drop) available for female candidates.
Job Type: Full-time
Pay: ₹13,000.00 - ₹22,000.00 per month
Shift:
- Night shift
- US shift
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Other Benefits:
- Performance bonus

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Position: Python Backend Developer
Location: Hyderabad/ Hybrid
Job Description:
We are seeking a skilled and motivated Python Backend Developer to join our team. In this role, you will be responsible for designing, building and maintaining high-performance, scalable and secure backend systems. The ideal candidate will have a strong understanding of Python programming and web development frameworks.
Responsibilities:
Design, build and maintain efficient, reusable, and reliable Python code
Integration of user-facing elements developed by front-end developers with server-side logic
Write clean, efficient and well-documented code, following best practices and industry standards
Develop and implement RESTful APIs and microservices
Ensure the performance, scalability and security of the backend systems
Collaborate with cross-functional teams to develop, test, and deploy new features
Troubleshoot and debug issues in the backend systems
Keep up-to-date with the latest industry trends and technologies
Requirements:
Strong experience in Python programming and web development frameworks (such as Flask, Django, etc.)
Experience with RESTful API development and microservices architecture
Knowledge of SQL and NoSQL databases (such as PostgreSQL, MongoDB, etc.)
Experience with cloud computing platforms (such as AWS, Google Cloud, etc.)
Strong understanding of security principles and how to implement them in a web environment
Ability to write clean, maintainable, and efficient code
Excellent problem-solving and communication skills
BTech/Mtech/MS in Computer Science or related field, or equivalent experience.

About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel -https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We operate at scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production. Our systems handle 200+ terabytes of application data and 6 petabytes of storage
About the Role:
We are seeking a highly skilled Full Stack Developer to join our CRM team. The ideal candidate will have a strong background in Node.js and Vue.js and possess hands-on experience in various technologies and concepts. Responsible for implementing visual elements that users see and interact within a web application.
Requirements:
- Collaborate with cross-functional teams to design, develop, and maintain CRM applications and features
- Build and optimize user interfaces using Vue.js for an exceptional user experience
- Develop server-side logic and APIs using Node.js
- Implement robust data storage and retrieval solutions with a focus on ElasticSearch, Data Indexing, Database Sharding, and Autoscaling
- Integrate Message Queues, Pub-sub systems, and Event-Based architectures to enable real-time data processing and event-driven workflows
- Handle real-time data migration and event processing tasks efficiently
- Utilize messaging systems such as Active MQ, Rabbit MQ, and Kafka to manage data flow and communication within the CRM ecosystem
- Collaborate closely with front-end and back-end developers, product managers, and data engineers to deliver high-quality solutions
- Optimize applications for maximum speed and scalability
- Ensure the security and integrity of data and application systems
- Troubleshoot and resolve technical issues, bugs, and performance bottlenecks
- Stay updated with emerging technologies and industry trends, and make recommendations for adoption when appropriate
- Participate in code reviews, maintain documentation, and contribute to a culture of continuous improvement
- Provide technical support and mentorship to junior developers when necessary
Responsibilities:
- Good hands-on experience with Node.Js and Vue.js (or React/Angular)
- Strong understanding of ElasticSearch, Data Indexing, Database Sharding, and Auto Scaling techniques
- Experience working with Message Queues, Pub-sub patterns, and Event-Based architecture
- Proficiency in Real-time Data Migration and Real-time Event Processing
- Familiarity with messaging systems like Active MQ, Rabbit MQ, and Kafka
- Bachelor's degree or equivalent experience in Engineering or a related field of study
- Expertise with MongoDB
- Proficient understanding of code versioning tools, such as Git
- Strong communication and problem-solving skills
What to expect when you apply?
- Exploratory Call
- Technical Round I/II
- Assignment
- Cultural Fitment Round
Key Responsibilities:
1. Threat Research: Work on researching emerging cyber threats specifically. You will monitor threat actor activities, study their tactics, techniques, and procedures (TTPs), and help identify potential risks.
2. Alert Triage and Incident Analysis: Support the analysis of security alerts generated by our in-house platform. You will work alongside the team to identify critical issues and provide timely
intelligence to help mitigate threats.
3. Data Collection and OSINT: Assist in gathering and analyzing data using Open Source Intelligence (OSINT) methodologies. You will help collect relevant information to support ongoing threat investigations.
4. Report Preparation: Contribute to the preparation of threat intelligence reports for internal and external stakeholders. You will learn how to convey complex technical information in a clear and
actionable manner.
5. SOP Development: Collaborate with the team to develop and refine Standard Operating Procedures (SOPs) for systematic threat analysis. Your input will help ensure that our procedures are efficient and scalable.
6. Cross-functional Collaboration: Work closely with various teams, including product development and data acquisition, to support the integration of new intelligence sources and improve the effectiveness of our threat intelligence platform.
Key Qualifications:
Educational Background: Completed a degree in Cybersecurity, Computer Science, Information Technology, or a related field.
Basic Knowledge of Cybersecurity: A foundational understanding of cybersecurity concepts, including web application security, threat analysis, and vulnerability assessment.
Familiarity with OSINT: Basic knowledge of Open Source Intelligence (OSINT) tools and methodologies for data collection.
Technical Skills: Familiarity with scripting languages such as Python, Ruby, or GO is a plus.
Experience with automation and data analysis tools will be advantageous.
Communication Skills: Strong written and verbal communication skills, with the ability to learn how to convey technical findings effectively.
Problem-Solving and Adaptability: A proactive attitude with strong problem-solving skills. You should be comfortable learning in a fast-paced and dynamic environment.
Additional Skills:
Interest in Cybersecurity Challenges: Participation in bug bounty programs, Capture The Flag (CTF) challenges, or cybersecurity competitions is a plus.
Willingness to Learn: A keen interest in developing skills in threat intelligence, threat actor profiling, and behavioral analysis.


Job Title : Senior MERN Stack Developer with Blockchain Expertise
Location : Indore, MP
Experience : 5-7 years
Job Type : Full-time, On-site
We're seeking a seasoned Senior MERN Stack Developer with a strong focus on blockchain technology to join our innovative team in Indore. As a Senior MERN Stack Developer, you'll play a pivotal role in crafting and implementing cutting-edge blockchain solutions using the MERN stack. Your expertise will contribute to the development of secure, scalable, and decentralized applications. If you're passionate about blockchain technology, possess extensive MERN stack experience, and thrive in a collaborative environment, we encourage you to apply and be a key player in our transformative projects.
Requirements :
- Proven experience as a Full Stack Developer with a specialization in blockchain technology.
- Proficiency in the MERN stack (MongoDB, Express.js, React, Node.js).
- Experience with major blockchain platforms such as Ethereum, Hyperledger, or similar.
- Solid understanding of smart contract development and implementation.
- Knowledge of decentralized application (dApp) development.
- Familiarity with cryptography and principles of blockchain security.
- Strong problem-solving and analytical skills.
- Excellent collaboration and communication skills.
Skills :
- MongoDB, Express, Node.js, React.js
- Next.js (knowledge preferred but not mandatory)
- WordPress/Shopify experience (preferred)
- Real-time communication using Socket.IO or WebRTC (preferred)
- GraphQL API development
- Experience with integrating payment gateways
If you're ready to take on exciting challenges and contribute to groundbreaking projects, apply now and join us in shaping the future of blockchain technology.



- responsible for building .NET applications.
- WEB-API OR MVC with C# is a must.
- Hands-on SQL Server with Expertise in complex Procedures and SQL Performance Optimizations.
- Being good with Front End, React or Angular will be a plus but not Mandatory.
- Knowledge of Javascript, Jquery Ajax.
- In-depth understanding of Agile, Scrum and Kanban

Job description:
•Candidate should have basic communication and good convincing power.
•Candidate should be comfortable with calling.
•Lead generation, Ability to work in a team or individually as and when required.
•Outstanding problem solving skills.
•Have great interpersonal skills.
•Candidate should have strong organizational skills.


Kindly apply only if interested in the contract to Hire/C2H only.
EXP: 3+ years
Notice period: Immediate to 15 days only.
Location: Bangalore( Work from office only)
Skills: Python, shell scripting, experience in automating products and systems.
Requirements:
- Experience in system automation development
- Good proficiency in the following coding languages: Python, C#, AutoIT, Batch scripting, Shell scripting
- Strong knowledge in OOPS
- Worked on REST and automation of API requests
- Worked on Loggers and Config Parsers
- Knowledge of Power shell commands, wmic commands and Registry Editor
- Worked on test deployment frameworks like Jenkins
- Experience in configuring and building jobs using Shell/Bash/Python
- Hands-on experience with Tools like :
- Scripting: Python, Visual Studio
- Configuration files: INI and JSON
- Operating System: Windows, Linux
- Source code management: GIT and Gerrit
- CI/CD: Jenkins
- Ticketing and Management: JIRA, ServiceNow, Confluence
- Good Communication skill
- Good Analytical and Problem-solving skills



● Working hand in hand with application developers and data scientists to help build softwares that scales in terms of performance and stability Skills ● 3+ years of experience managing large scale data infrastructure and building data pipelines/ data products. ● Proficient in - Any data engineering technologies and proficient in AWS data engineering technologies is plus. ● Language - python, scala or go ● Experience in working with real time streaming systems Experience in handling millions of events per day Experience in developing and deploying data models on Cloud ● Bachelors/Masters in Computer Science or equivalent experience Ability to learn and use skills in new technologies


