Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
- Identify customer needs and recommend appropriate solutions.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Keep records of customer interactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Proven customer support experience or experience as a client service representative.
- Excellent communication and problem-solving skills.
- Ability to multi-task, prioritize, and manage time effectively.
- High school diploma or equivalent; college degree preferred.
Preferred Skills:
- Experience in a call center or BPO environment.
- Knowledge of customer relationship management (CRM) systems.
- Fluency in English.
Note: Cab facility (only drop) available for female candidates.
Job Type: Full-time
Pay: ₹13,000.00 - ₹22,000.00 per month
Shift:
- Night shift
- US shift
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Other Benefits:
- Performance bonus
Shubham Vishwakarma
Full Stack Developer - Averlon
About Kitty Technologies Pvt Ltd
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Key responsibilities:
1.Client Relationship Management:
✓ Build and maintain strong relationships with clients, understanding their needs and providing prompt assistance.
✓ Ensure client satisfaction by delivering exceptional customer service and resolving issues in a timely manner.
2.Campaign Execution:
✓ Coordinate and oversee the execution of advertising campaigns at various locations.
✓ Liaise with vendors, suppliers, and external agencies to ensure timely delivery of materials and services.
✓ Monitor campaign progress, troubleshoot any issues, and provide regular updates to clients and internal teams.
3.Field Operations:
✓ Conduct field visits to ensure the smooth functioning of campaigns and resolve on-ground challenges.
✓ Supervise and manage field staff involved in campaign implementation.
✓ Maintain accurate records of field activities, expenses, and reports.
4.Documentation and Reporting:
✓ Prepare necessary documents, including campaign reports, status updates, and feedback summaries.
5.Quality Control:
✓ Ensure adherence to quality standards and brand guidelines in all campaign executions.
Specification:
Experience: 1-2yrs BTL Operation
(BTL Advertising agency experience is an added advantage)
Salary: Open to discussion
Location: JP Nagar, Bangalore
- Working with designers to implement visual designs and user interfaces.
- Creating and optimizing website layouts and navigation.
- Integrating graphics, audio, and video content.
Website Maintenance:
- Monitoring website performance and troubleshooting issues.
- Performing website updates and maintenance.
- Ensuring website security and data protection.
Collaboration:
- Working closely with designers, content creators, and other team members.
- Communicating effectively with clients or stakeholders.
- Participating in project planning and development meetings.
Technical Proficiency:
- Staying up-to-date with emerging web technologies and trends.
- Using version control systems (e.g., Git).
- Understanding of server-side technologies and database management.
- Understanding of SEO principles.
Ruby on Rails (ROR)
React.js
HTML/CSS
Javascript
Amazon Web Services (AWS)Full Stack Engineer (RUBY ON RAILS + REACT)
About Us
DirectShifts has set out to modernize healthcare recruiting. We're a team of physicians, entrepreneurs, and problem solvers who have come together to solve major pain points facing medical professionals today.
We've built a healthcare staffing technology platform that connects healthcare professionals directly with employers by using advanced technologies and digitizing the recruitment and staffing processes. Using an AI-based platform, DirectShifts matches the right clinicians to the right jobs at healthcare employers.
DirectShifts is headquartered in New York, NY and our team is spread across the US and India. Join us!
About What You’ll Be Doing
DirectShifts is growing rapidly and we are looking for a full-stack engineer to join our technical team, working out of India. We need incredibly tenacious engineers who are not only great engineers but who can bring unique value to our rapidly growing team.
If you are passionate about coding – and do it on a day-to-day basis, then this is the place for you.
We are big fans of focusing mainly on two things: 1) talking to users and 2) build products.
You will be responsible for implementing ideas and mocks for our app (web and mobile) which is used daily by healthcare professionals, internal users, and healthcare employers - you will own the frontend development as well as the building blocks and the APIs that power the web app (and the mobile apps). You need to be comfortable dabbling with some basic infrastructure management on AWS.
About You
Ideal Qualifications
- Recent Hands-on experience with Ruby on Rails and React.js
- 4+ years of work experience, primarily as a full-stack developer
- A strong foundation of Ruby on Rails
- Strong React, HTML, Javascript & CSS skills
- High ownership at all stages of product development - from conception to maintenance
- Adaptability - learn new technologies as and when needed
- Good communication skills to get your point across
- Bachelor in Computer Science
- Ability to work remotely
Bonus Skills
- Redux experience
- Experience with REST APIs
- Experience with cloud services (preferably AWS)
Specifically, You Will:
Work closely with the founders and senior management across various functions. You will have the opportunity to influence the trajectory of the products and of the company. This is a great opportunity to help healthcare systems & professionals become more efficient which directly helps them provide better care, improve outcomes and save more lives!
You will excel if you have
An ability to thrive in a fast-paced environment and the ability to iterate quickly by understanding what users want.
More about DirectShifts
We have raised more than $45 million from some of the world’s leading investors including Serent Capital, YCombinator, and Soma Capital. We're on a mission to disrupt a massive industry and improve healthcare in the United States by ensuring every patient has easy access to the healthcare they need. At DirectShifts, everyone has a voice to create change and move the needle; no hierarchy, no bureaucracy, no politics, no BS...just real people working on solving real problems.
JOB Description
Job Title: Marketing Manager
Industry: Services like Hospitality/Entertainment/ Events / Facilities Etc.
Roles and Responsibilities
- Understanding of general Business and Marketing concepts.
- Prepare Marketing Plan and Budgets.
- Familiarity with social media, social networking, email marketing and other digital marketing platforms.
- Strong written and verbal communication skills.
- Prepare and deliver promotional presentations.
- Coordinate with Digital marketing agency for generating Analytics Report.
- Lead Generation.
- Perform necessary market research for the business units.
- Understanding and execution of branding, branding guidelines and Corporate Communication.
Skills
- Awareness of Digital Marketing Platforms and Distribution Channels.
- Verbal and Written Communication.
- SEO & SEM, Email campaigns, Google Ads.
- Exposure towards Branding and Market Campaigns is a must.
- Understand functional and non-functional testing requirements for APIs
- Document functional and non-functional testing scenarios and cases where needed, on one of the test management tools
- Identify or create data for testing
- Automation framework design and implementation according to project structure
- Develop test automation scripts using tools like RestAssured and SoapUI
- Must be able to use all web methods like GET, PUT, POST, DELETE, etc.
- Validate feedback, response time, and error code
- Validate XML and JSON body using JSON Parser
- Raise PR to check in code for test automation scripts
- Conduct peer reviews of test cases and automation scripts
Mandatory Skills
- Intermediate to advanced level skill in programming using Java and/or Python
- Intermediate to advanced level skill in using API test automation tools and developing test automation frameworks - RESTAssured, Postman, SoapUI, Karate, Robot
- Intermediate to advanced level skill in working with databases preferably SQL
- Configuration management - GIT • Build management - Maven
- Continuous Integration - Jenkins
- Excellent verbal and written communication skills
Building Strong brand awareness and increasing the company’s social visibility
Streamlining and strategizing steady contents across various channels
Interacting daily with followers to create a conversation with new and existing followers
Maintaining monthly content calendars and provide ideas for content on a daily, weekly, and monthly basis
Collaborating with a creative team to develop visually engaging content
Using analytic tools to deliver monthly reports on growth and engagement and adjust strategies accordingly
Test new platforms and be the first to hop on with new social media trends and channels
Stay up-to-date with all algorithm changes and be able to re-strategize accordingly
Core Attributes Required:
Have atleast 2 years of experience managing social pages (experience in the finance industry is an advantage)
Proficient in all major social channels, including Facebook, Instagram, Twitter, YouTube, Pinterest with proven performance.
Expert in growing followers and engagement consistently.
Have the ability to look at data, see trends and make recommendations
Exceptional writing skills with strong attention to detail, grammar & brand tone.
Organized, detail-oriented, and work well in a team environment.
Should be a proactive self-starter who is always eager to dig in and learn more
Angular (2+)React.js
NodeJS (Node.js)
ExpressHi,
Kindly find required details regarding this open position below.
Job Description:-
Job Location - Pune Kharadi (World Trade Centre)
Experience: 4+ Yrs
Skills: Full Stack/BackEnd/FrontEnd developer
Primary Skills: HTML, CSS, JAVASCRIPT, NODEJS and ANGULAR or ReactJS
Responsibilities -
As a Full Stack, you will develop applications in a very passionate environment being responsible for Front-end and Back-end development. You will perform development and day-to-day maintenance on large applications. You have multiple opportunities to work on cross-system single-page applications.. The ideal candidate will be able to manage our architect platforms, while looking for ways to grow our networks in a cost-effective way to meet future needs. You will be responsible for developing, maintenance and growth plans, creating annual and project budgets, managing the IT staff and keeping the executive team up to date on the latest data technologies that could help the company to succeed.
Responsibilities for - Full Stack:
Serve as technical throughout the full development lifecycle, end-to-end i.e. Planning to Delivery
Gather functional requirements and translate requirements into technical specifications
Provide design reviews to other engineers, i.e. feedback on Architecture, Design, Integration, Performance and Scalability
Design and Implementation of the overall web architecture including Database
Design and construction of our REST API & Integrating it with front-end UI
Ensuring the entire stack is designed and built for speed and scalability
Skill Sets:
Minimum 4+ Years’ experience with:
Writing HTML, CSS, and JavaScript. Being up on latest practices is a must, e.g., HTML5, CSS3, and ECMAScript 6 (minimum)
Expertise in back-end programming language JavaScript, TypeScript, NodeJs
Familiarity with framework—both front-end and back-end, Angular / React
Familiarity with CSS pre-processors, bundlers, and associated languages/syntaxes/libraries e.g., Sass, Less, or webpack
Database design and management
Thorough understanding of user experience (UX)
Proficiency with Git
Bachelors Degree or equivalent
Please feel free to contact me if you need anything.
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CodeIgniter
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Full Stack Developer - Averlon