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International Voice Process
International Voice Process
Kitty Technologies Pvt Ltd's logo

International Voice Process

kitty Technologies's profile picture
Posted by kitty Technologies
0 - 1 yrs
₹2L - ₹2L / yr
Nagercoil
Skills
English Proficiency

Job Description:


  • This is BPO Night shift job (US Voice process) in Nagercoil.


  • This is purely night shift with fix saturday sunday off .


  • This is not sales or tele marketing, it is to help the US citizens .


  • It is work from office only. with salary range 15000 to 25000 per month along with unlimited incentives based on leads that you generate.(per lead you get Rs 500)


Responsibilities:


  • Handle outbound calls to international customers.


  • This is US Government project that you will be working on where you get the details of customers and complete the further process.


  • Maintain accurate and detailed records of customer interactions and transactions.


  • Collaborate with team members to achieve individual and team goals.


  • Strive to achieve customer satisfaction and ensure positive feedback.


Requirements:


  • Freshers and Experienced both can apply.


  • Excellent communication skills / Fluency in English.


  • Ensure Timely& Professional Responses to all queries.


  • Strong ability to multitask and take fast decisions independently.


  • Night shift only.(7.30 PM to 4.30 AM.)


Benefits:


  • Competitive salary + incentives.


  • After shift Drop facility for females only.


  • ESI, PF, and insurance benefits
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Kitty Technologies Pvt Ltd

Founded :
2024
Type :
Services
Size :
20-100
Stage :
Profitable

About

N/A

Company social profiles

N/A

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Role Proficiency:

Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activities

Outcomes:

Interpret the application/feature/component design to develop the same in accordance with specifications.

Code debug test document and communicate product/component/feature development stages.

Validate results with user representatives; integrates and commissions the overall solution

Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions

Optimises efficiency cost and quality.

Influence and improve customer satisfaction

Set FAST goals for self/team; provide feedback to FAST goals of team members

Measures of Outcomes:

Adherence to engineering process and standards (coding standards)

Adherence to project schedule / timelines

Number of technical issues uncovered during the execution of the project

Number of defects in the code

Number of defects post-delivery

Number of non compliance issues

On time completion of mandatory compliance trainings

Outputs Expected:

Code:

Code as per design

Follow coding standards

templates and checklists

Review code – for team and peers


Documentation:

Create/review templates

checklists

guidelines

standards for design/process/development

Create/review deliverable documents. Design documentation

r and requirements

test cases/results


Configure:

Define and govern configuration management plan

Ensure compliance from the team


Test:

Review and create unit test cases

scenarios and execution

Review test plan created by testing team

Provide clarifications to the testing team


Domain relevance:

Advise Software Developers on design and development of features and components with a deep understanding of the business problem being addressed for the client.

Learn more about the customer domain identifying opportunities to provide valuable addition to customers

Complete relevant domain certifications


Manage Project:

Manage delivery of modules and/or manage user stories


Manage Defects:

Perform defect RCA and mitigation

Identify defect trends and take proactive measures to improve quality


Estimate:

Create and provide input for effort estimation for projects


Manage knowledge:

Consume and contribute to project related documents

share point

libraries and client universities

Review the reusable documents created by the team


Release:

Execute and monitor release process


Design:

Contribute to creation of design (HLD

LLD

SAD)/architecture for Applications/Features/Business Components/Data Models


Interface with Customer:

Clarify requirements and provide guidance to development team

Present design options to customers

Conduct product demos

Manage Team:

Set FAST goals and provide feedback

Understand aspirations of team members and provide guidance opportunities etc

Ensure team is engaged in project


Certifications:

Take relevant domain/technology certification

Skill Examples:

Explain and communicate the design / development to the customer

Perform and evaluate test results against product specifications

Break down complex problems into logical components

Develop user interfaces business software components

Use data models

Estimate time and effort required for developing / debugging features / components

Perform and evaluate test in the customer or target environment

Make quick decisions on technical/project related challenges

Manage a Team mentor and handle people related issues in team

Maintain high motivation levels and positive dynamics in the team.

Interface with other teams designers and other parallel practices

Set goals for self and team. Provide feedback to team members

Create and articulate impactful technical presentations

Follow high level of business etiquette in emails and other business communication

Drive conference calls with customers addressing customer questions

Proactively ask for and offer help

Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks.

Build confidence with customers by meeting the deliverables on time with quality.

Estimate time and effort resources required for developing / debugging features / components

Make on appropriate utilization of Software / Hardware’s.

Strong analytical and problem-solving abilities

Knowledge Examples:

Appropriate software programs / modules

Functional and technical designing

Programming languages – proficient in multiple skill clusters

DBMS

Operating Systems and software platforms

Software Development Life Cycle

Agile – Scrum or Kanban Methods

Integrated development environment (IDE)

Rapid application development (RAD)

Modelling technology and languages

Interface definition languages (IDL)

Knowledge of customer domain and deep understanding of sub domain where problem is solved


Additional Comments:

About the Role: We are looking for a Senior Software Developer with strong experience in .NET development and Microsoft Azure to help build and scale our next-generation FinTech platforms. You will work on secure, high-availability systems that power core financial services, collaborating with cross-functional teams to deliver features that directly impact our customers. You’ll play a key role in developing backend services, cloud integrations, and microservices that are performant, secure, and compliant with financial regulations. Key Responsibilities: Design, develop, and maintain backend services and APIs using C# and .NET Core. Build and deploy cloud-native applications on Microsoft Azure, leveraging services such as App Services, Azure Functions, Key Vault, Service Bus, and Azure SQL. Contribute to architecture decisions and write clean, maintainable, well-tested code. Participate in code reviews, technical planning, and sprint ceremonies in an Agile environment. Collaborate with QA, DevOps, Product, and Security teams to deliver robust, secure solutions. Ensure applications meet high standards of security, reliability, and scalability, especially in a regulated FinTech environment. Support and troubleshoot production issues and contribute to continuous improvement. Required Skills & Qualifications: 5–8 years of experience in software development, primarily with C# / .NET Core. Strong hands-on experience with Microsoft Azure, including Azure App Services, Azure Functions, Azure SQL, Key Vault, and Service Bus. Experience building RESTful APIs, microservices, and integrating with third-party services. Proficiency with Azure DevOps, Git, and CI/CD pipelines. Solid understanding of software design principles, object-oriented programming, and secure coding practices. Familiarity with Agile/Scrum development methodologies. Bachelor’s degree in Computer Science, Engineering, or a related field.


Skills: Dot Net, C#, Azure


Must-Haves

Net with Azure Developer -Required: Function app, Logic Apps, Event Grid, Service Bus, Durable Functions


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About Scale100X (by Expertrons):


Scale100X is your strategic growth partner, helping businesses scale rapidly through a proven, franchise-driven expansion model. Backed by Expertrons, we transform high-potential businesses into market leaders while minimizing capital risk.

Founded by IIT Bombay alumni Vivek Gupta and Jatin Solanki, Scale100X combines deep industry expertise with a strong track record of scaling brands. From franchise model creation to marketing, recruitment, legal, and operational support, we ensure our partners achieve sustainable, long-term success.


About Expertrons:

Expertrons is the world’s largest repository of career experience content, offering 100,000+ minutes of insights from 6,500+ industry leaders and top institutions globally. Using AI-powered Videobot technology, Expertrons is transforming professional learning and growth


Job Brief:

As the Franchise Channel Sales Manager (B2B), your primary role is to acquire and onboard new franchise and channel partners to expand Expertrons’ network. You’ll manage the complete sales cycle — from identifying and pitching to closing and onboarding partners — while ensuring a seamless handover process.

Who is a Channel/Franchise Partner?

A Channel or Franchise Partner is an individual or business entity that acquires rights to represent and resell Expertrons’ products and services.


What does the Onboarding Team do?

The team drives partner acquisition and onboarding — handling inbound leads, pitching the brand and model, and managing the full process from first conversation to activation.


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  1. Build and manage strong relationships with potential partners.
  2. Achieve sales and acquisition targets for franchise growth.
  3. Pitch products, handle negotiations, and close B2B franchise sales.
  4. Oversee the end-to-end onboarding process from pitch to activation.
  5. Understand partner needs and ensure transparent communication.
  6. Collaborate with internal teams for smooth partner handover and success.


Preferred Skill Sets:

  1. Proven experience in franchise sales, channel development, or B2B partnerships.
  2. Strong negotiation and relationship-building skills.
  3. Strategic approach to sales and partner management.
  4. Familiarity with CRM tools and sales tracking systems.
  5. Ability to adapt and perform in a dynamic business environment.


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  2. Full-time, in-office role (Andheri, Mumbai)
  3. Immediate joiners preferred.
  4. Comfortable with Bring Your Own Device (BYOD) policy.


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  1. Performance-Driven Growth: Accelerate your career with unmatched growth opportunities directly linked to your performance and achievements.
  2. ESOP Eligibility: Get rewarded for your impact, become eligible for Company ESOPs based on performance milestones and contributions to organizational success.
  3. Entrepreneurial Exposure: Work closely with visionary founders and business leaders, gaining hands-on exposure to business strategy, scaling models, and revenue growth.
  4. Elite Growth Team: Join a high-performing team that’s redefining how businesses scale where innovation, ambition, and ownership drive every success story.
  5. Exponential Career Progression: Unlock the potential to grow up to 10X in just 3 years, with continuous learning and leadership opportunities.
  6. Pan-India Market Exposure: Travel across diverse markets nationwide, understand varied business landscapes, and build a strong network of partners and industry leaders.


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  • Improve Kubernetes infrastructure.
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As our new ServiceNow Technical Architect, you'll play a vital role in shaping and executing our ServiceNow platform strategy to drive innovation and ensure seamless service delivery across our global operations.


Key Responsibilities

  • Defines, guides, and supports the execution of Alphanext clients' technical governance processes
  • Assists in developing standards and practices for maintaining the health of Alphanext clients' ServiceNow platforms
  • Supports design and implementation of a platform operating model to achieve Alphanext clients' desired outcomes and foster end-user adoption
  • Provides technical evaluation of demands against Alphanext clients' ServiceNow platform architectures, platform capabilities, and best practices
  • Guides ServiceNow Platform design, including considerations for integration and performance for Alphanext clients
  • Assesses architecture and solution designs to support Alphanext clients' objectives including alignment with ServiceNow implementation best practices
  • Offers guidance on prototyping and accelerating time from design to deployment for Alphanext clients
  • Provides technical guidance in platform development and platform-wide solutions for Alphanext clients
  • Advises on configuration and coding standards for Alphanext clients
  • Supports remediation of configurations not aligned to ServiceNow best practices for Alphanext clients
  • Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow HealthScan for Alphanext clients

 

Experience you should have 

  • ServiceNow System Administration Certification (mandatory)
  • ServiceNow HR, CSM and ITIL Foundation certification
  • Experience in the following ServiceNow modules:
  • ITOM – CMDB, Discovery, Service Mapping
  • ITBM – Project Portfolio Management, Release Management, Agile
  • HRSD (HR Service Delivery) and Finance
  • GRC – Governance, Risk, and Compliance
  • CSM – Customer Service Management module exp (Mandatory)
  • ITSM – Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
  • Expertise in Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
  • Possess good communication skills
  • ITIL Foundation Certification would be a plus or can do before joining
  • Implementation Specialist certification would be a plus

 

The Impact You'll Make

  • Establish an enterprise-wide technical architecture and implementation strategy setting the foundation for Alphanext customer's enduring ServiceNow success.
  • Drive standardization and best practice platform management, enabling customer to focus on value delivery.
  • Institute technical governance to optimize platform performance and minimize long-term technical risk.
  • Enable rapid upgrades to new features and innovation that drive new value for Alphanext and it's customer. 
  • Build a platform team focused on delivering value and innovation.


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Personality we expect:

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  • You will prepare and review the monthly / weekly plan for your territory. Collaborate with the RSMs and partners in the field to achieve as per plan
  • You believe in taking baby steps towards success, enjoy learning by doing and believe in building a strong network both in the market and within the company to take collaborate at the right time for success. You strongly believe domain, business and product knowledge and skill contribute to success and enjoy learning small modules in the product each day
  • You should be able to understand the nuances of customer decision making to increase win rates and for faster order closure. Need to show empathy and ability to understand customer needs and sells the benefit not product/company as the outcome of selling is the value or results they can experience rather than the features
  • You will have to participate in hackathon arranged by RSM periodically to accelerate progress on key initiatives and priorities and to build bonding within the team
  • You value your, other team members and customers time, love to plan your tasks for the next day session wise, measure your plan vs achievement each session and day wise and honestly share your experience, feedback, challenges, learning and emotions for the day in your daily report
  • You should have the flexibility to handle different levels and categories of customers. Right from the small retailers to medium to corporate level customers
  • You follow the systems and processes and utilize CRM tools effectively to ensure 100% quality information is entered in CRM for all the leads, prospects, customers and partners engagements
  • You love sharing your success and your learning not only with the area / regional team you work with but also with others as appropriate
  • You are expected to have strong negotiation skills and closure of the business deals profitably to GOFRUGAL
  • You need to establish trust in relationship with customer and gain the respect of the customer by ensuring the implementation delivers on the promise made during sales. You will be the go-to person understand his needs, addressing his unhappiness on a timely manner, keeping him happier thus accelerating business through references


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About Embibe
At Embibe, we have just one mission - to truly personalize education. Because every child deserves it. This has led us to embark on this noblest of journeys to deliver life and learning outcomes for every student! Rooted in consumer behavior, we are leveraging AI and Data Science to deliver personalized achievement journeys for every student.
We are a tribe of intellectually fierce people from diverse backgrounds, focused on building cutting-edge products that empower everyone in the education ecosystem - students, teachers, educational institutes and parents. We enable a deeper understanding of student behavior, their strengths and weaknesses through analysis at a granular level. It is this shared vision of democratizing and personalizing education that unites us all.
Embibe is powered by AI and data science algorithms, using these contents being recommended across platforms and millions of learning outcomes delivered to students. Since its inception, millions of students have used the imbibe platform for learning concepts and outcomes. Academic users have spent 52mins on average with an average of 3 sessions daily. Embibe has been launched for 12 languages across India with support for 361 Exams (English), and 120 Exams (Hindi) for K6-K12 having 22.6L+ Qs and 58k+ Tests, 29k videos, 50k+ 3D assets. Embibe is the world's largest live online public sector implementation in edtech for test preparation, NTA app which is powered by Embibe has 3.1Mn+ downloads, and 14.3Mn hours spent by users with total 13.4Mn sessions and 1.64Bn attempts.SchoolApp is currently being used by 1000s of schools across India and we are planning to scale it to 100Mn students with 1Mn schools with 10Mn teachers in the period of the next 3yrs.
Prerequisite
We are looking for a Software Engineer across levels who have ever contributed to any large-scale systems be it content platform e.g. Quora/Medium, streaming platform e.g. Netflix or Hotstar, activity log system e.g. Twitter feeds or payment systems like Razorpay to name a few. I/O, Read-Writes, DB connections, Distributed Locking, Memory, Bandwidth, High Throughput, Low Latency and minimal CPU cycles excite you!! You are deep thinkers and can bring ideas to the table, before starting writing the code!!
Interested? We'd love to hear from you.
Who are you?
● 2-14yrs years of relevant large-scale product company experience ideally in a fast-moving B2C/B2B environment.
● Programming. Proficiency in object-oriented and multi-threaded programming in at least one of the following languages: Java, Python,React.js, Node.js, Next.js, PHP, Golang etc.
● Deep understanding & experience of high-performance web-scale & real-time response systems, and large scale distributed systems.
● CS Fundamentals – exposure to a wide variety of problem spaces, Good in Data Structures and Algorithms Design, Problem Solving.
● Open source contributors and can do quick POC of technologies will catch our eyes.
● Expertise in designing, implementing and operating distributed Systems architectures and concepts, especially on public cloud infrastructure (AWS/Azure)
● Demonstrated expertise in applying systems patterns (e.g., Client-server, N-tier, Master/Slave, MVC) and API constructions (e.g., Swagger, OpenAPI).
● Experience in a high-availability 24/7 environment (cloud platforms are a plus). Expertise should include several of the following:
○ High-performance,up-time (99.999%) and self-recoverable systems.
○ Control, orchestration and automation platforms leveraging containers or VMs. ○ RPC frameworks (e.g., Protobuf/gRPC, Thrift, Bond)
● Experience with one or more Data Stores like (MySql, Postgres ) and NoSQL DataStores ( Mongo, Cassandra, Scylladb, Hbase, Redis, Aerospike etc.).
● Experience with Agile software development, TDD, and Continuous Integration. ● Experience in building Web/RESTFul/GraphQL services.
● Sound knowledge of *Nix, ORM(Hibernate, JPA), Spring ecosystem, Messaging platforms like Kafka/RMQ, build framework like Maven/Gradle etc.
● Very strong system design and object-oriented skills with a nifty ability to craft clean interfaces and operate at the right levels of abstraction.
● Solid coding skills with the ability to drive teams through massive refactoring exercises & improve coding standards across large code bases.
● Deep knowledge, understanding & experience of working with a large variety of multi-tier architectures. Awareness of pitfalls & use cases for a large variety of solutions. ● Exposure to complete product development cycles – from inception to production to scaling up, supporting new requirements, and re-architectures.
● Having experience building web infrastructure in cloud environments (such as AWS or Azure/GCP) is a plus. You understand and are always excited about learning new e.g.docker, Kubernetes.
● Education. M.Tech/M.Eng in Computer Science/Engineering or B.Tech/B.E in the same disciplines with equivalent years of experience would be a plus.
We'd particularly love it if:
● You’re a steward for engineering quality, reliability, scalability, availability, maintainability, flexibility habits and mindset in the organization under your purview, You know SOLID,12 factor App and Design Principles which you can apply or help the team in applying as needed. You can assure that our architectures are consistent with industry best practices. ● Version control tools like Git, SVN etc are good to have.
● Gather, understand, and prioritize requirements, research potential solutions, rapidly build prototypes, and distill and communicate what was learned, expected risks, resources & security concerns.
● Mentoring more junior engineers to instill engineering best practices and driving high standards in documentation, code reviews, design reviews, architecture discussions and strategy roadmap development.
● Actively participate in development along with team members - creating modules & systems that can then be treated as a working reflection of the best practices.
● Set the vision of the domain architecture and technology stack for technology in your organization, You understand LLD and HLD.
● Be an evangelist for technology - drive a culture of curiosity and active debate around technology in your organization.
● Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you are able to create.
Note: We just use degrees to measure the Temperature!!
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  3. The candidate should have hands-on experience in Adobe Photoshop and Adobe creative suite. And should be proficient enough in designing the UI of websites with great user experience.

  4. Ability to translate business requirements into system design and perform as per the needs.Capable enough to analyze the user’s choice over graphics and animation needs.

  5. Conduct testing of completed applications to assess user experience.

  6. Use coding to develop the aesthetics implemented within a website, from the layout menus and drop-down options to colours and fonts.

  7. Ensuring all interactions are intuitive and convenient for the audience.

  8. Collaborate with back-end web developers and programmers to improve usability.

  9. Ensure that the website is optimized for various devices.

  10. Coordinate with the testing team and work closely with them and implement the changes as asked by them.

  11. The candidate must be ready to take responsibility, ownership of code, be independent, and at the same time is open to learning something new.

  12. Basic knowledge of PHP.

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2) Exposure in mvc, asp.net, LINQ, WCF/WPF etc.
3) Must have worked on react js (front end design).
4) Good to have any certification related with  .Net/  C#
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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