International Voice Process

• Research and identify potential clients and markets
• Assist in creating business proposals and presentations
• Reach out to prospective clients via email, LinkedIn, and calls
• Support sales and marketing strategies
• Maintain and update CRM databases
• Collaborate with different departments to align business goa

About the Role

Kim.cc is building the AI-powered BPO of the future. As a Prompt Engineer, you will design,

refine, and optimize prompt systems that power our LLM-driven features—across agent

assistance, QA automation, ticket summarization, customer insights, routing, and voice/chat

workflows.

You will work at the intersection of language, product logic, and AI behaviour, shaping

how our AI systems reason, respond, and perform in real-world customer support

environments.

Key Responsibilities

Prompt Design & Optimization

● Craft high-quality prompts, instructions, workflows, and agent behaviours for

LLM-based features.

● Build, iterate, and optimize prompts for reliability, accuracy, tone, safety, and cost.

● Develop evaluation frameworks to test performance across edge cases, failure

modes, and regressions to ensure robustness.

LLM System Development

● Work closely with AI engineers to integrate prompts into chains, RAG systems, or

hybrid models.

● Create prompt-based pipelines for tasks like:

○ Chat/voice summarization

○ Classification & tagging

○ QA automation

○ Disposition prediction

○ Agent-assist suggestions

○ Multi-step reasoning & workflows

Data & Evaluation

● Analyze call/chat transcripts to identify patterns and refine prompt logic.

● Run A/B tests, prompt benchmarks, and track quality metrics (accuracy,

hallucinations, latency).

● Document prompt changes, rationale, and performance deltas.

Cross-functional Collaboration

● Partner with product, ops, and engineering teams to understand workflows and

problem statements.

● Translate business requirements into robust prompt systems.

● Build internal frameworks, libraries, and best practices for prompt engineering.

What You Should Bring

● Strong command over language, reasoning, and structured communication.

● Experience working with LLMs, prompt engineering, or NLP-based products.

● Familiarity with OpenAI APIs, Anthropic, HuggingFace, LangChain, or similar

ecosystems.

● Analytical mindset with the ability to test, measure, and improve AI outputs.

● Ability to think through real-world workflows and edge cases.

● Comfort working in a fast-paced startup environment.

Nice to Have

● Experience with Python for prototyping or evaluation automation.

● Understanding of customer support workflows or BPO operations.

● Exposure to RAG, embeddings, or LLM fine-tuning.

● Prior work in conversational AI, chatbots, or dialogue design.

Profile: Software Developer

Experience: 5 +Years

Location - Ahmedabad

Key skills: .NET Core, Angular, MVC & MYSQL

KEY RESPONSIBILITIES

• Design, build, and maintain high-performance, reusable, and reliable code.
• Can work solely or as a team player for existing and upcoming projects.
• Ability to work independently and within a team
• Understanding of the Software Development Life cycle.
• Good understanding of object-oriented design principles
• 
  

SKILLS AND EXPERIENCE

• At least 5 yrs. of experience in Web application
• At least 5 yrs. of experience in MS SQL Server
• Expert in Angular, Web APIs
• Knowledge of object-oriented programming, SOLID principles, and design patterns
• Excellent problem-solving skills
• Must communicate in English effectively
• Analyze the existing codebase
• Design and implement solutions
• Collaborate with other developers to refactor and improve the efficiency of the code.
• Ensure that the software adheres to best practices in coding and architecture.
• Guide and mentor junior developers in performance optimization techniques.
• Should have understanding and experience of software development best practices/clean coding practices/clean coding practices
• Attention to detail and commitment to high-quality/error-free deliverables
• Conduct code reviews and provide feedback to ensure code quality and performance.
• Time Flexibility
• Stay up to date with the latest trends and technologies in software development and performance optimization.
• Familiar with Jira and Bitbucket
• Familiarity with cloud-native Dev Ops automation & building CI/CD pipelines

 Job Description :

 We are looking for a Technical Content Writer to join our team and enrich our websites with new blog posts, guides and marketing copy.

 Responsibilities and Duties:

​

Write, edit and publish content for websites, blogs, videos, social media posts/campaigns, email campaigns, podcasts, e-books, whitepapers, and more.

Create content that motivates, inspires, educates, informs, sells, and simply, provides information, across a wide variety of digital platforms

Work closely with the digital marketing team to produce content that generates results

Use your editing & content management to publish and edit content across various digital platforms.

Use your knowledge of SEO and content development to create digital content that helps us get found via search engines, and showcases our company as a leader within the industry.

Become an influencer who makes an impact on the company and within the industry through the production of digital content.

Audit existing content and suggest/implement changes to improve content reception.

 Required Experience, Skills and Qualifications:

UG degree in English or relevant qualification.

Technical writing experience preferred. Some exposure to technology and programming

Ability to generate fresh ideas and content for our readership/viewership to consume.

Portfolio of published articles.

Excellent writing, editing, proofreading and communication skills in English.

Ability to meet deadlines with quality.

 Educational Qualifications :

 UG degree in English or relevant qualification.

Job Description:

We are looking for a Python Developer to join our team and help us

develop and maintain various software products. A self-driven coder with a zeal to

learn and work on multiple projects. Ultimately responsible for building highly

responsive web applications that align with our business needs.

Required Skills:

1. Extensive experience developing enterprise applications using Python.

2. Extensive experience in designing applications using the framework Django Flask.

3. Must have good hands-on Django and Django Rest Framework for web

framework.

4. Familiarity with some ORM (Object Relational Mapper) libraries.

5. Able to integrate multiple data sources and databases into one system

6. Understanding of the threading limitations of Python, and multi-process

architecture.

7. Basic understanding of web mark-up, front-end technologies such as JavaScript,

HTML5, and CSS3 .

8. Extensive experience with MySQL or any relational database.

9. Familiarity with event-driven programming in Python.

10. Must be well versed with Docker.

11. Understanding of the differences between multiple delivery platforms, such as

mobile vs desktop, and optimizing output to match the specific platform.

12. Strong unit test and debugging skills.

13. Knowledge of AI, and chat GPT will be added.

14. Should have experience in LANG Chain.

15. Proficient understanding of code versioning tools.

16. Must have basic knowledge of Machine Learning or Bots & and work experience is a plus.

Roles and Responsibilities:

1. Should be responsible for the development of applications in Python (Framework).

2. Integration of user-facing elements developed by front-end developers with server-side logic.

3. Will be mainly responsible for developing with Django & Flask framework.

4. Will be responsible for writing reusable, testable, and efficient code.

5. Will be working in a team or individually as per the requirement.

6. Can also be involved in client handling, and requirement gathering as per the demand of the project.

7. Prime focus will be ensuring high performance and responsiveness to requests from the front-end

Its remote, Independent consultant, WFH.

Qualifications:

• Minimum one year of experience in React, Redux 
• Experience with Build systems e.g. Webpack/Grunt/Gulp 
• In-depth knowledge of HTML/XHTML/HTML5 
• Experience with Testing frameworks e.g. Karma/Jasmine/Protractor/Cucumber/Mocha/Jest 
• Experience with interface development toolkits: e.g. Less/SASS 
• Experience with web service integration protocols such as REST & GraphQL 
• In-depth knowledge of Javascript e.g. ES5/ES6/Typescript 
• Strong Knowledge of CSS 3 
• Must be a strong team player 
• Have a good understanding of design and user experience principles. 
• Experience in dealing with cross-browser compatibility requirements 
• Understanding of mobile development best practices (e.g. responsive design, graceful degradation, etc.) 
• Ability to work independently as well as on a team and learn from colleagues 
• Open-minded, flexible and willing to adapt to changing situations 
• Good designing & color combination skills 
• Experience with Git or other version control systems.