International Voice Process

About The Role:

The products/services of Eclat Engineering Pvt. Ltd. are being used by some of the leading institutions in India and abroad. Our services/Products are rapidly growing in demand. We are looking for a capable and dynamic Senior DevOps engineer to help setup, maintain and scale the infrastructure operations. This Individual will have the challenging responsibility of channelling our IT infrastructure and offering customer services with stringent international standard levels of service quality. This individual will leverage the latest IT tools to automate and streamline the delivery of our services while implementing industry-standard processes and knowledge management.

Roles & Responsibilities:

- Infrastructure and Deployment Automation: Design, implement, and maintain automation for infrastructure

provisioning and application deployment. Own the CI/CD pipelines and ensure they are efficient, reliable, and

scalable.

- System Monitoring and Performance: -Take ownership of monitoring systems and ensure the health and

performance of the infrastructure. Proactively identify and address performance bottlenecks and system issues.

- Cloud Infrastructure Management: Manage cloud infrastructure (e.g., AWS, Azure, GCP) and optimize resource

usage. Implement cost-saving measures while maintaining scalability and reliability.

- Configuration Management: Manage configuration management tools (e.g., Ansible, Puppet, Chef) to ensure

consistency across environments. Automate configuration changes and updates.

- Security and Compliance: Own security policies, implement best practices, and ensure compliance with industry

standards. Lead efforts to secure infrastructure and applications, including patch management and access controls.

- Collaboration with Development and Operations Teams: Foster collaboration between development and

operations teams, promoting a DevOps culture. Be the go-to person for resolving cross-functional infrastructure

issues and improving the development process.

- Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and procedures. Ensure

business continuity in the event of system failures or other disruptions.

- Documentation and Knowledge Sharing: Create and maintain comprehensive documentation for configurations,

processes, and best practices. Share knowledge and mentor junior team members.

- Technical Leadership and Innovation: Stay up-to-date with industry trends and emerging technologies. Lead efforts

to introduce new tools and technologies that enhance DevOps practices.

- Problem Resolution and Troubleshooting: Be responsible for diagnosing and resolving complex issues related to

infrastructure and deployments. Implement preventive measures to reduce recurring problems.

Requirements:

● B.E / B.Tech / M.E / M.Tech / MCA / M.Sc.IT (if not should be able to demonstrate required skills)

● Overall 3+ years of experience in DevOps and Cloud operations specifically in AWS.

● Experience with Linux Administrator

● Experience with microservice architecture, containers, Kubernetes, and Helm is a must

● Experience in Configuration Management preferably Ansible

● Experience in Shell Scripting is a must

● Experience in developing and maintaining CI/CD processes using tools like Gitlab, Jenkins

● Experience in logging, monitoring and analytics

● An Understanding of writing Infrastructure as a Code using tools like Terraform

● Preferences - AWS, Kubernetes, Ansible

Must Have:

● Knowledge of AWS Cloud Platform.

● Good experience with microservice architecture, Kubernetes, helm and container-based technologies

● Hands-on experience with Ansible.

● Should have experience in working and maintaining CI/CD Processes.

● Hands-on experience in version control tools like GIT.

● Experience with monitoring tools such as Cloudwatch/Sysdig etc.

● Sound experience in administering Linux servers and Shell Scripting.

● Should have a good understanding of IT security and have the knowledge to secure production environments (OS and server software).

Position Overview:

We are seeking a dynamic and ambitious Management Trainee to join our team as a Business Development professional specializing in marketing automation products and software services. This role will provide you with a unique opportunity to gain hands-on experience and develop a deep understanding of marketing automation solutions, while contributing to the growth and success of our organization. As a Management Trainee, you will receive comprehensive training and mentorship to develop your skills and knowledge in the field of business development.

Responsibilities:

1. Gain a deep understanding of our marketing automation product and software services, including their features, benefits, and applications.

2. Collaborate with the Business Development team to identify and qualify potential leads, converting them into potential opportunities.

3. Conduct market research to identify industry trends, competitor analysis, and customer needs to inform sales and marketing strategies.

4. Assist in the development and execution of lead generation campaigns, utilizing email marketing, social media, and content creation.

5. Contribute to the creation and delivery of sales presentations, proposals, and product demonstrations to potential clients.

6. Participate in sales meetings, trade shows, and industry events to represent the company and generate leads.

7. Build and maintain strong relationships with existing and potential clients to maximize customer satisfaction and retention.

8. Monitor and report on sales activities, performance metrics, and progress towards goals on a regular basis.

9. Collaborate closely with the Product Development team to provide feedback on customer requirements and contribute to product enhancements.

10. Continuously update your knowledge of marketing automation trends, industry best practices, and competitor offerings.

11. Travel internationally as required to meet with clients, attend conferences, and explore new business opportunities.

Qualifications:

1. MBA in Marketing or similar field

2. Computers at Bachelors. Understanding of programming is a plus but not mandatory.

3. Strong passion for technology, software services, and marketing automation.

4. Excellent communication and presentation skills, with the ability to effectively convey complex concepts to both technical and non-technical audiences.

5. Self-motivated and goal-oriented mindset, with a demonstrated ability to take initiative and work independently.

6. Strong analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions.

7. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

8. Proficiency in Microsoft Office Suite and CRM software.

9. Prior experience in business development, sales, or marketing is a plus, but not required.

Benefits:

1. Comprehensive training and mentorship program to develop your skills in marketing automation and business development.

2. Opportunity to work with a highly talented and collaborative team in a fast-growing industry.

3. Exposure to cutting-edge marketing automation technologies and software services.

4. Competitive salary package with performance-based incentives.

5. Health insurance, retirement plans, and other benefits as per company policy.

6. Ongoing learning and professional development opportunities.

Note: This job description is a general outline of responsibilities and qualifications. It may be subject to revisions or additions based on the evolving needs of the company.

Purpose of the Job:

Will be the face of the organization in terms of attracting talent, the incumbent will be handling entire recruitment life cycle – sourcing, screening, interviewing, selecting, salary negotiation an on boarding. The goal is to understand the ongoing hiring mandates and strategically hire to ensure the business continuity. Flexible and versatile to diversified hiring.

Key Deliverables:

• Would be responsible to lead entire TnA cycle
• To identify prospective candidates using a variety of channels.
• Assessing candidate and their suitability in terms of the experience, technical knowledge and the organizations culture.
• Research and develop a sustainable strategy pertaining to diversity hiring.
• Research into competitors and market place
• Define job description and document specifications for business and corporate positions.
• Adhere to the company’s recruitment metrics, such as time-to-hire and cost-per-hire.
• Identify areas where there can be improvement and pitch in strategies that will help in making the recruitment process much more efficient.
• Follow-up references and check credits.
• Manage Recruitment Partners and maintain a healthy source mix.
• Will be responsible in monitoring hiring for centers PAN India

Skills / Competency required:

• 7+ years of experience in talent acquisition with excellent understanding of recruitment processes
• Excellent communication skills written and verbal in English, Tamil and Hindi
• Well versed with latest sourcing tools and good knowledge of candidate selection methods
• Critical thinker and problem-solving skills.  
• Good interpersonal, presentation and communication skills
• Team player
• Good time-management skills
• Strong planning and execution skills
• Negotiation skills
• Strong in Head Hunting and Industry mapping.

IRIS Business Services Ltd is looking for a Senior Front-end Angular Developer who is passionate about design and programming to work in an exciting space of tax technology. Responsibilities include implementing visual elements and their behaviours with user interactions. You will work with both front-end and back-end web developers to build all client-side logic. You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions.

Requirements:

• 2+ years working in front-end web development
• Front end technologies: Angular.js (1.x), Angular (4-12), HTML5, CSS3, jQuery, Ajax, Bootstrap
• Excellent Javascript knowledge and programming experience with ES5/ES6
• Solid understanding and development experience in Angular
• Experience consuming REST APIs
• Experience with client-side architecture and design patterns
• Awareness of cross-browser compatibility issues and client-side performance considerations
• Solid understanding and extensive experience with version control tools like Git, SVN or Mercurial
• Exceptional problem solving and ability to work independently
• Exceptional learning skills
• Fluency in both oral and written English

Responsibilities:

• Implementing the front-end logic that defines the behavior of the visual elements of a web application.
• Actively involved throughout the project lifecycle, often times starting with rapid prototypes early in the design phase
• Writing clean, production-ready code, which will be integrated with the backend/APIs
• Will be supported by back-end web developers, who are responsible for server-side application logic
• Will be supported by front end designer who specialize in markup and styling

• Demonstrable experience as a Robotic Process Automation Developer using Robotic
  technologies, particularly with UiPath.
• Act as a Subject Matter Expert with Robotic Process Automation Development and
  technologies, especially around UiPath.
• Should have Advanced Developer certification from UiPath.
• Strong Customer-facing experience.
• Command on UiPath RE Framework.
• Strong Software Development Skills in Automation Software.
• Experience in working with .NET Framework and customization.

• 5-8 years of experience in handling social media and Influencer marketing campaigns 
• Excellent knowledge of Whatsapp, LinkedIn, Facebook, Twitter, Instagram , and other relevant platforms 
• Understanding of SEO and web traffic metrics 
• Good knowledge of social media KPIs 
• Proven track record in outreach campaign strategies 
• In-depth knowledge of the social media marketing industry 
• Impeccable verbal and written communication skills 

Responsibilities

• Develop and execute social media strategies and creative campaigns 
• Identify and build relationships with prominent influencers and thought leaders 
• Develop content ideas and write and curate content 
• Research relevant industry experts, competitors, target audience, and users 
• Brainstorm new, creative approaches to influencer campaigns 
• Keep abreast of emerging trends, technologies, and influencers.
• Find new and better ways of measuring social media activity.
• Develop, implement and manage our social media strategy 
• Define most important social media KPIs 
• Manage and oversee social media content 
• Measure the success of every social media campaign 
• Stay up to date with the latest social media best practices and technologies 
• Work with copywriters and designers to ensure content is informative and appealing 
• Monitor SEO and user engagement and suggest content optimization 

Key Performance Indicators

• Creating unique value propositions for both brand and key products and implement them with an always-on calendar
• Drive strategic brand initiatives positively impacting key parameters like Imagery, Awareness, and Consideration.
• Identifying content amplification opportunities (Real-time trends, collaborations, etc.)
• Improve engagement rate for the brand across relevant platforms.

Core competency

• Execution & Delivery - Takes ownership providing timely and result oriented solutions with operational excellence
• Accountability - Responsible for the tasks assigned under the ambit of the key responsibilities of the role and additionally for any dependencies with cross functional teams
• Team - Work & Collaboration - Fosters a culture of trust, collaboration and support
• Effective Communication - Communicates timely and responsively with clarity and effect (both verbal and written). Seeks and provides feedback

As part of your day to day job, you’ll

1. Own end-to-end features of the app: networking, persistence, business logic, and

UI

2. Use Kotlin (primary) and Java

3. Do reactive programming using RxJava2

4. Follow Model-View-Intent architecture to build UI of the app

5. Use Android Architecture Components

6. Write tests

7. Invent awesome Android stuff to make your job easier

Qualifications

1. Motivation to design and build reliable, elegant apps

2. 3 - 5.5 years of android application development experience

3. Proficiency in Java and experience in Kotlin

4. Familiarity with RxJava2, Dagger2, OkHttp, Retrofit, Android Architecture

Components

5. Familiarity with material design