Cutshort logo
Phi Commerce logo
Production/Application Support Manager
Production/Application Support Manager
Phi Commerce's logo

Production/Application Support Manager

Nikita Deshmuk's profile picture
Posted by Nikita Deshmuk
10 - 20 yrs
₹1L - ₹30L / yr
Pune
Skills
Production support
Linux/Unix
SQL
People Management
Stakeholder management
skill iconJava

Experience - 10-20  Yrs

Job Location - CommerZone, Yerwada, Pune

Work Mode - Work from Office

Shifts - General Shift

Work days - 5 days

Quantification - Graduation full time mandatory

Domain - Payment/Card/Banking/BFSI/ Retail Payments

Job Type - Full Time

Notice period - Immediate or 30 days


Interview Process -


1) Screening

2) Virtual L1 interview

3) Managerial Round Face to Face at Pune Office

4) HR Discussion


Job Description 


Job Summary:


The Production/L2 Application Support Manager will be responsible for managing the banking applications that supports our payment gateway systems in a production environment. You will oversee the deployment, monitoring, optimization, and maintenance of all application components. You will ensure that our systems run smoothly, meet business and regulatory requirements, and provide high availability for our customers.


Key Responsibilities:

  • Manage and optimize the application for the payment gateway systems to ensure high availability, reliability, and scalability.
  • Oversee the day-to-day operations of production environments, including managing cloud services (AWS), load balancing, database systems, and monitoring tools.
  • Lead a team of application support engineers and administrators, providing technical guidance and support to ensure applications and infrastructure solutions are implemented efficiently and effectively.
  • Collaborate with development, security, and product teams to ensure application support the needs of the business and complies with relevant regulations.
  • Monitor application performance and system health using monitoring tools and ensure quick resolution of any performance bottlenecks or system failures.
  • Develop and maintain capacity planning, monitoring, and backup strategies to ensure scalability and minimal downtime during peak transaction periods.
  • Drive continuous improvement of processes and tools for efficient production/application management.
  • Ensure robust security practices are in place across production systems, including compliance with industry standards
  • Conduct incident response, root cause analysis, and post-mortem analysis to prevent recurring issues and improve system performance.
  • Oversee regular patching, updates, and version control of production systems to minimize vulnerabilities.
  • Develop and maintain application support documentation, including architecture diagrams, processes, and disaster recovery plans.
  • Manage and execute on-call duties, ensuring timely resolution of application-related issues and ensuring proper support coverage.


Skills and Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
  • 8+ years of experience managing L2 application support in high-availability, mission-critical environments, ideally within a payment gateway or fintech organization.
  • Experience with working L2 production support base on Java programming.
  • Experience with database systems (SQL, NoSQL) and database management, including high availability and disaster recovery strategies.
  • Excellent communication and leadership skills, with the ability to collaborate effectively across teams and drive initiatives forward..
  • Ability to work well under pressure and in high-stakes situations, ensuring uptime and service continuity.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Phi Commerce

Founded :
2015
Type :
Product
Size :
100-500
Stage :
Profitable

About

Founded in 2015, Phi Commerce has created PayPhi, a ground-breaking omni-channel payment processing platform which processes digital payments at doorstep, online & in-store across variety of form factors such as cards, net-banking, UPI, Aadhaar, BharatQR, wallets, NEFT, RTGS, and NACH. The company was established with the objective to digitize white spaces in payments & go beyond routine payment processing.


Phi Commerce’s PayPhi Digital Enablement suite has been developed with the mission of empowering very large untapped blue-ocean sectors dominated by offline payment modes such as cash & cheque to accept digital payments.


Custom built enablers around PayPhi, help businesses create, present and process digital payments. Our solutions take into consideration legacy systems and complex workflows of businesses, use case, stakeholders in payment ecosystem such as merchants, consumers, banks, networks and ancillary players etc. This uniquely positions us to eliminate friction in first & last mile of payments and create a sustainable digital payment ecosystem.

Read more

Tech stack

skill iconJava
skill iconReact.js
SQL

Candid answers by the company

What does the company do?
What is the location preference of jobs?

Commerce has created PayPhi, a ground-breaking omni-channel payment processing platform which processes digital payments at the doorstep, online & in-store across a variety of form factors such as cards, net-banking, UPI, Aadhaar, BharatQR, wallets, NEFT, RTGS, and NACH. The company was established with the objective to digitize white spaces in payments & go beyond routine payment processing.

Company social profiles

linkedin

Similar jobs

Tradelab Software Private Limited
Mumbai
2 - 5 yrs
₹10L - ₹15L / yr
skill iconPython
FastAPI
RabbitMQ
Apache Kafka
skill iconElastic Search
+1 more

About Us:

Tradelab Technologies Pvt Ltd is not for those seeking comfort—we are for those hungry to make a mark in the trading and fintech industry. If you are looking for just another backend role, this isn’t it. We want risk-takers, relentless learners, and those who find joy in pushing their limits

every day. If you thrive in high-stakes environments and have a deep passion for performance driven backend systems, we want you.



What You Will Do:

• We’re looking for a Backend Developer (Python) with a strong foundation in backend technologies and a deep interest in scalable, low-latency systems.

• You should have 2–5 years of experience in Python-based development and be eager to solve complex performance and scalability challenges in trading and fintech applications.

• You measure success by your own growth, not external validation.

• You thrive on challenges, not on perks or financial rewards.

• Taking calculated risks excites you—you’re here to build, break, and learn.

• You don’t clock in for a paycheck; you clock in to outperform yourself in a high-frequency trading environment.

• You understand the stakes—milliseconds can make or break trades, and precision is everything.


What We Expect:

• Develop and maintain scalable backend systems using Python.

• Design and implement REST APIs and socket-based communication.

• Optimize code for speed, performance, and reliability.

• Collaborate with frontend teams to integrate server-side logic.

• Work with RabbitMQ, Kafka, Redis, and Elasticsearch for robust backend design.

• Build fault-tolerant, multi-producer/consumer systems.


Must-Have Skills:

• 2–5 years of experience in Python and backend development.

• Strong understanding of REST APIssockets, and network protocols (TCP/UDP/HTTP).

• Experience with RabbitMQ/KafkaSQL & NoSQL databasesRedis, and Elasticsearch.

• Bachelor’s degree in Computer Science or related field.


Nice-to-Have Skills:

• Past experience in fintech, trading systems, or algorithmic trading.

• Experience with GoLangC/C++Erlang, or Elixir.

• Exposure to trading, fintech, or low-latency systems.

• Familiarity with microservices and CI/CD pipelines.

Read more
Remote only
3 - 6 yrs
₹10L - ₹12L / yr
Office 365
POS
point of sales
dynamics 365
dynamic 365
+2 more

Role Overview:


We’re looking for an experienced SDET / Automation Tester to set up and manage automation for a web-based POS system built on Microsoft Dynamics 365 Finance and Operations


Key Responsibilities:

  • Develop and maintain automation for Dynamics 365 F&O using RSAT (Regression Suite Automation Tool).
  • Work with functional and dev teams to identify and automate key test scenarios.
  • Execute, monitor, and analyze automated test runs.
  • Contribute to improving testing processes and quality standards.

Required Skills:

  • Hands-on experience in test automation or SDET roles.
  • Familiarity with Microsoft Dynamics 365 F&O or ERP systems.
  • Experience or willingness to work on RSAT.
  • Strong analytical and problem-solving skills.

About Moolya


Moolya is a trusted software testing partner to several industry leaders and cutting-edge startup companies in India and abroad. We have actively invested in the startup ecosystem to nurture the quality of their products, by learning and translating the experience that we have gained from working with startups that went on to become billion-dollar behemoths themselves. Our enterprise customers love the "startup way of testing" that we bring to their enterprise IT teams - it makes them more agile, innovative, result-focused, and cost-conscious. Our customers are spread across India, USA, UK, UAE, Australia, and Indonesia. 

We love complex testing challenges across technologies viz. web, cloud, mobile, wearables, Internet of Things, Bots, AI, Enterprise Apps, Packaged Software, and Platform Implementations. Our expertise spans consumer-centric industries such as eCommerce, Payments & Wallets, Banking, Retail, Media, Healthcare, and Lifestyle. 


For more information about Moolya, visit us at https://moolya.com

Read more
ProntoSys Technologies
Thane
1 - 2 yrs
₹3L - ₹3.5L / yr
Communication Skills
Negotiation
Problem solving

Role Description


As a Business Development Executive, you will be responsible for identifying and prospecting new business opportunities, generating leads, building and maintaining client relationships, and managing accounts. This role requires strong communication skills and the ability to effectively communicate the value of our digital marketing services to potential clients.

Qualifications


  • New Business Development and Lead Generation skills
  • Strong business acumen and communication skills
  • Experience in account management
  • Excellent interpersonal and negotiation skills
  • Ability to work independently and as part of a team
  • Knowledge of digital marketing trends and strategies
  • Experience in the digital marketing industry is a plus
  • Bachelor's degree in Business, Marketing, or a related field


Read more
TVARIT GmbH
at TVARIT GmbH
2 candid answers
Shivani Kawade
Posted by Shivani Kawade
Vadodara
1 - 4 yrs
₹4L - ₹4.2L / yr
Vendor Management
Budget management
Process Optimization

Overview:

The Senior Operations Executive plays a pivotal role in overseeing the daily operations of the organization. He/she is responsible for ensuring smooth functioning across various departments, optimizing processes, and implementing strategies to enhance efficiency and productivity. This position will report directly to the Operations Manager and collaborate with department heads to achieve organizational goals. 

 

Key Responsibilities: 


Strategic Planning:  

  • Develop and implement operational strategies aligned with the organization's objectives.  
  • Identify opportunities for process improvement and cost optimization. 


Process Optimization:  

  • Analyse existing operational processes and identify opportunities for improvement. 
  • Develop and implement strategies to streamline workflows and enhance efficiency. 
  • Establish and maintain standard operating procedures (SOPs) 


Cross-Functional Collaboration:  

  • Collaborate with various departments to understand their support needs. 
  • Address any operational issues that may arise and work towards resolution. 


Technology Integration: 

  • Identify and evaluate new technologies or tools that can improve operational processes. 
  • Oversee the implementation of new systems and ensure proper training for the team. 


Budget Management:  

  • Assist in the development and management of the operations support budget. 
  • Monitor expenditures and implement cost-saving measures where possible. 


Managing Operational teams:  

  • Managing functional teams like technical operations, Legal, Business operations, etc, and reviewing daily/monthly planning and goals. 


Vendor Management:  

  • Identify and evaluate potential vendors for operational support services. 
  • Negotiate contracts and agreements to ensure favourable terms for the organization. 
  • Collaborate with vendors to resolve issues and improve service delivery. 

 

 

Qualifications: 

 

  • Must have:
  • Engineering (Software/IT/Computer) +2 years of work experience + MBA (Operations/ Business Management) +3 years of experience 
  • Certification in project management or operations management (e.g., PMP, Six Sigma). 
  • Proficiency in MS Tools, JIRA, Atlassian, Confluence, MIRO (or any similar tool) 
  • Proven experience in operations management or a similar role. 
  • Strong leadership and team management skills. 
  • Excellent analytical and problem-solving abilities. 
  • Proficiency in project management tools and software. 
  • Sound knowledge of industry regulations and compliance standards. 

 

Additional Requirements: 

 

  • Flexibility to adapt to changing priorities and work in a fast-paced environment. 
  • Ability to make sound decisions under pressure. 
  • Commitment to maintaining confidentiality and integrity. 
  • Willingness to travel occasionally as and when required. 


Benefits and perks: 

  • Progressive leave policy for effective work-life balance. 
  • Training and Certification budget for your professional growth and development. 
  • Company-sponsored workcation once a year. 
  • Multicultural peer groups and supportive workplace policies. 
  • Celebrate monthly team events and fun-filled outings. 


Read more
DevRev
DevRev
Agency job
via zyoin by Shubha N
Remote, Bengaluru (Bangalore)
3 - 8 yrs
₹15L - ₹40L / yr
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)

Job Role : SEO Specialist

Job Location : Bangalore (Remote working)


Job Description

We are looking for ambitious and experienced SEO experts who will work with us to think strategically of a long-term plan and implement it with the help of internal and external constituents. The SEO and content marketer is a key role within our Growth team who will be responsible for looking at the industry landscape, understanding our competitors and roadmap, and then coming up with a plan to increase organic traffic to our website with effective SEO strategies. Within this role, you will also be responsible for coming up with a content strategy to complement SEO initiatives.

Minimum qualifications:

  • Minimum 3+ years of experience with SEO either at a B2C company or at an agency
  • Experience with building and executing an end-to-end SEO initiative
  • Experience in writing external-facing content with publicly available examples
  • Experience in using SEO tools and platforms like BrightEdge, SEMRush, etc.
  • Deep understanding of organic search and SEO best practices, as well as pitfalls that hinder SEO efforts
  • Comfort with data analysis and ability to articulate the results in written and spoken formats
Preferred qualifications:
  • Either a business, writing, or communications degree
  • Any experience in writing code is strongly preferred
Read more
Tecknotrove Systems (i) Pvt Ltd
at Tecknotrove Systems (i) Pvt Ltd
1 video
1 recruiter
Abhinav Rajesh
Posted by Abhinav Rajesh
Vapi
0 - 2 yrs
₹12 - ₹15 / mo
skill iconC++

At Tecknotrove, candidates will get an opportunity to learn & work on the latest cutting-edge technologies to build simulation & VR-based applications & modules.


Selected intern's day-to-day responsibilities include:


1. Assist in developing and maintaining software applications

2. Write clean, efficient, and well-documented code

3. Collaborate with team members on various projects

4. Learn and apply best practices in software development


Only those candidates can apply who:

1. are available for full time (in-office) internship

2. are available for duration of 6 months

3. have relevant skills and interests

* Women wanting to start/restart their career can also apply.


Post completion of internship candidates will be presented with an opportunity to work full time on payroll of the company based on their internship evaluation.

Read more
Remote only
2 - 3 yrs
₹5L - ₹9L / yr
skill iconPHP
MySQL
skill iconLaravel
skill iconCodeIgniter
skill iconJava
+1 more

The Company:


We are a growing EV infrastructure startup with offices in IIT-Madras Research Park and Noida.

Sonik Mobility is a brand of our company Azhar Engineering incubated at IIT-Madras Research Park, which is primarily focused on developing and deploying smartest, lOT enabled and the most user-friendly EV charging stations and semi-autonomous battery swap stations in India ranging from 3.3 kW to 22 kw.

We are a company founded by two graduates and friends namely Mohammad Safa Azhar and Preak Gupta from The Pennsylvania State University, USA and are the only company providing the dual solution of charging and semi-autonomous battery swapping stations under one roof.

Our ideal candidate for this position must have a penchant to learn new things and above all must have a passion to change the status quo of EV charging infrastructure in India.

We believe that charging your EV should be as easy as refueling your ice vehicle if not easier.


The Position: We're looking for a Software Engineer/ Full Stack Developer to work on our application and integration with third party APIs.


Objectives:

We are looking for a Software Engineer/Back-end Developer to work on our cloud-hosted application & integrate with 3rd party APIs. This will include the following:


  • Maintain and keep up-to-date our cloud-hosted application
  • Collaborate with the rest of the team to ensure applications align with organizational goals.
  • Oversee the performance of the application to ensure they're always running properly.

• Improve our overall application process and continuously find ways to advance our company vision.


Responsibilities: As a software engineer/ Back-end developer, these will be some of your responsibilities


  • Work closely with our hardware integration team to integrate the application with our hardware.
  • Ensure the application is hosted and fully functional on cloud (AWS).
  • Work closely with NPCI for integration into our system via APIs.
  • Carry out regular security and performance checks
  • Assesses feasibility of design and project parameters within time and cost constraints.


Requirements:


  • B-Tech/M-Tech in Computer Science/Electronics/Engineering
  • Proven experience of 2-3 vears (professional or otherwise)
  • Strong knowledge of programming languages such PHP, Python, C, or C++.
  • Knowledge of API integrations with 3rd party applications/hardware
  • Knowledge of software and hardware integration
  • Experience with hosting applications on cloud (AWS or Azure)
  • Working knowledge of software development tools and technologies
  • Desired skills:
  • Experience with Battery Management systems
  • Experience with CAN
  • Knowledge of OCPP protocol
  • AWS experience preferred
  • Strong communication and teamwork skills
  • Contribute individually to product solution development.


Read more
Dhwani Rural Information Systems
at Dhwani Rural Information Systems
1 candid answer
3 recruiters
Sunandan Madan
Posted by Sunandan Madan
Gurugram
2 - 3 yrs
₹5L - ₹12L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconMongoDB
+1 more

Job Description


We are looking for an excellent experienced person in the Full-Stack field. Be a part of a vibrant, rapidly growing tech enterprise with a great working environment. As a Full-Stack developer, you will be responsible for the server side of our web applications and you will work closely with our engineers to ensure system consistency and improve your experience. A Full Stack MEAN (MongoDB, Express.js, AngularJS, Node.js) Developer is responsible for developing and maintaining web applications, databases, and server-side systems using the MEAN stack.


Scope of Work:

  • Translate Understanding of accessibility and security compliance (Depending on the specific project) 
  • User authentication and authorization between multiple systems, servers, and environments. 
  • Integration of multiple data sources and databases into one system 
  • Understanding fundamental design principles behind a scalable application. 
  • Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform. 
  • Creating database schemas that represent and support business processes. 
  • Implementing automated testing platforms and unit tests. 
  • Ability to work independently and in a team environment 
  • Excellent communication and collaboration skills 
  • Participate in code reviews and contribute to the team-wide coding standard

Essential Requirements:

  • Developing and managing databases using MongoDB, MY SQL, PostgreSQL 
  • Developing and designing web applications using Angular4+, Node.js, and Express.js 
  • Excellent Knowledge of AWS/GCP – Managed service.
  • Familiarity with cloud computing services such as AWS, Google Cloud, or Azure 
  • Writing server-side scripts using Node.js. 
  • Integrating front-end components with back-end components. 
  • Troubleshooting and debugging applications. 
  • Optimizing web applications for speed and scalability. 
  • Collaborating with cross-functional teams to identify and resolve issues. 
  • Good Knowledge of JSON, API, and JWT 
  • Good understanding of server-side templating languages 
  • Basic understanding of front-end technologies, such as HTML5 and CSS3 
  • Proficient understanding of code versioning tools, such as Git 
  • Experience of working in an automated environment

Educational Qualifications

  • B-Tech-IT/M-Tech -/MBA- IT/ BCA /MCA or any degree in the relevant field

Benefits

- 5 Day Working(Saturday and Sunday Off)

- Informal Dress Code

- Compensatory Off

- Laptop Allowance

- Friendly Working Environment


Please Note: This is a work from office, full-time opportunity, please apply only if you can come to the office full time.



Read more
Symansys Technologies India Pvt Ltd
Mahi khan
Posted by Mahi khan
Remote only
4 - 10 yrs
₹1L - ₹15L / yr
skill iconJava
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+4 more

Exp : 3 to 8 yrs.

 

 

Mandatory Skills :- Java 8, Spring/Spring boot, Multithreading and any database experience.

 

JD:

  • Strong experience in Java Development

   Should have experience into Java 8,

  • Spring/Spring Boot, Multithreading, oops.
  • Webservices.

 

The incumbent should have worked on -

 

  * Should have strong experience in Java Development.

  * He should have good fundamental knowledge of DB Querying, Back end development.

  * Role requires member to work directly with client on a day on day basis.

  * Working knowledge of framework and web services is desired.

 

Notice Period :- Immediate to 30 Days Joiners (Aug Joiners)

 

Location :- Delhi/NCR ( Remote work from home- outside Delhi/NCR
Read more
MyPinio
at MyPinio
1 recruiter
Priyesh Ghamandi
Posted by Priyesh Ghamandi
Remote only
2 - 5 yrs
₹9L - ₹18L / yr
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconJavascript
TypeScript
skill iconMongoDB
We are looking for a skilled react.js developer to lead our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

Technical Skills:

  • Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms, JSX, and Babel
  • Complete understanding of ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc.
  • Preceding experience with ReactJS workflows like Flux, Redux, Create React App, data structure libraries
  • Understanding of RESTful APIs/GraphQL, HTML/CSS, ES6 (variables and scoping, array methods), code versioning tools like GIT, SVN, etc., popular frontend development tools, CI/CD tools, DevOps, performance testing frameworks like Mocha, Node + NPM
  • Preferred degree in Computer Science, Information Technology or similar
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos