Fitato Health Solutions Pvt Ltd

We’re looking for an all-star Relationship Manager to join our Pune team.

 

If you are high energy, upbeat, enthusiastic and confident—with excellent communication and people skills. You are an above and beyond team player who is extremely detail-oriented and meticulous. In addition, you’re fun to work (and workout) with and have a strong passion towards health & fitness as well as being part of high-growth startups, then Fitato is the perfect fit for you.

 

The ideal candidate will be responsible for gaining a deep understanding of our partner's'business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our partners and analyzing data. Essentially, you will act as the main point of contact for our partners. 

 

Responsibilities

• Dialogue with our clients to understand their business objectives and challenges
• Analyze partners' data and provide strategic recommendations to clients
• Monitor user reservations and partner promotion
• Build efficiency in support processes for improving partners side experience
• Resolve operational problems on the partners' side within a specified time
• Attend meetings with partner facilities for orientations, branding, resolving issues & relationship building.
• Handle invoicing, including calculation of completed units of service
• Serve as the one-point contact for the sales team for all reservations and schedule of the activities.

 

Qualifications

• Positive, can-do, roll-up-your-sleeves, self-starter mindset and attitude.
• Highly organized, multi-tasking skills with strong attention to detail.
• Strong work ethic with a relentless desire to go above and beyond.
• Excellent time management skills and ability to work under pressure
• Strong communication and interpersonal skills

 

CTC : 2.0L - 4.0L· P.A

 

Role : Full Time · 

 

Perks : Unlimited fitness classes (all you can sweat) and the chance to gain experience at a fast-moving, hyper-growth start-up. 

1. Present, promote and sell products/services using solid arguments to existing and prospective customers 2. Perform cost-benefit and needs analysis of existing/potential customers to meet their needs 3. Establish, develop and maintain positive business and customer relationships 4. Reach out to customer leads through business development cycles 5. Expedite the resolution of customer problems and complaints to maximize satisfaction 6. Coordinate sales effort with team members and other departments 7. Analyze the territory/market's potential, track sales, and status reports

1. Work with the core team in fundamentally understanding & implementing major key areas in business and closely work with customers to understand and improvise on their needs 2. Develop & build new marketing channels 3. Handle customer retention & support potential customers to meet their needs 4. Establish, develop and maintain positive business and customer relationships 5. Reach out to customer leads through various customer acquisition channels 6. Expedite the resolution of customer problems and complaints to maximize satisfaction 7. Coordinate retention effort with team members and other departments 8. Analyze the territory/market's potential, track sales, and status reports 9. Help in forming the base of the retention department and be a part of the core team and setting up processes for expansion in other cities

1. Present, promote and sell products/services using solid arguments to existing and prospective customers 2. Perform cost-benefit and needs analysis of existing/potential customers to meet their needs 3. Establish, develop and maintain positive business and customer relationships 4. Reach out to customer leads through business development cycles 5. Expedite the resolution of customer problems and complaints to maximize satisfaction 6. Coordinate sales effort with team members and other departments 7. Analyze the territory/market's potential, track sales, and status reports

Present, promote and sell products/services using solid arguments to existing and prospective customers Perform cost-benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships Reach out to customer leads through business development cycles Expedite the resolution of customer problems and complaints to maximize satisfaction Coordinate sales effort with team members and other departments Analyze the territory/market's potential, track sales, and status reports

We’re changing the way people think about fitness. Not that long ago, loosing weight and heading to the same old boring gym was the way fitness was defined. Today, it takes a new birth with the Fitato way of life, whether it’s a sound meditation session, an aeriel yoga class or one of our exclusive Social Fitness sessions of neon Futsal or trekking. We use community & technology to give people what they want, when they want it, all with your single Fitato pass. After becoming almost a craze in Pune and recently closing a round of funding, the team is all set to build it's fort in Hyderabad and is looking for high growth individuals who are working towards making a dent in the universe. Fitato is looking to hire for a position we call "City Evangeist" to start with for Hyderabad. If you wish to matter and wish to do work that matters, hit the apply button.

• Present, promote and sell products/services using solid arguments to existing and prospective customers • Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs • Establish, develop and maintain positive business and customer relationships • Reach out to customer leads through cold calling • Expedite the resolution of customer problems and complaints to maximize satisfaction • Achieve agreed upon sales targets and outcomes within schedule • Coordinate sales effort with team members and other departments • Analyze the territory/market’s potential, track sales and status reports • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Keep abreast of best practices and promotional trends • Continuously improve through feedback

Closely working with the founding team and helping with designing and implementing business strategies, plans, and procedures Oversee daily operations of the company and the work (Marketing, Sales, Finance etc.) Evaluate performance by analyzing and interpreting data and metrics Participate in acquisition activities (investments, relationship building, corporate alliances etc.) Insight mining from data to give directions to the sales & marketing teams on key focus areas for revenue & sales maximization Developing & building new marketing channels