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Reputable nonprofit is looking for a sharp, fast and aggressive long-term VA with knowledge in PEER REVIEW and experience in AI work.
Do NOT use AI to answer:
- Can you work 8am-5pm EST?
- What size screen do you use?
- What AI have you used and for what?
- Provide resume
- When can you start?
- Do you have quite working area and fast internet?
- Can your internet and computer settings handle screensharing and discussions during the day? (no video)
Technical Support Engineer
About the Role:
We're looking for a Technical Support Engineer to join our team and serve as the critical bridge between our customers and engineering team. This role combines customer-facing support with hands-on technical troubleshooting, requiring someone who can both empathise with user challenges and dive into code to identify and resolve issues.
You'll be the first line of technical defence, investigating customer-reported issues, reproducing bugs, reading through our codebase to understand root causes, and working closely with the development team to implement fixes. This is ideal for someone who enjoys problem-solving, loves helping people, and wants to leverage their technical skills in a customer-focused role.
Key Responsibilities:
Technical Investigation & Bug Identification
- Review application logs, error messages, and stack traces to diagnose issues
- Read and navigate through our MERN stack codebase to understand system behaviour
- Reproduce reported bugs in staging/development environments
- Identify whether issues stem from code bugs, configuration problems, infrastructure issues, or user error
- Perform root cause analysis and provide technical insights to the engineering team
Monitoring & Proactive Support
- Monitor AWS infrastructure health and application performance metrics
- Identify patterns in support tickets that may indicate broader system issues
- Collaborate with engineering on bug fixes and verify resolutions in production
- Test new features from a customer perspective before release
Required QualificationsTechnical Skills
- Strong understanding of web application architecture and software engineering principles
- Hands-on experience with the MERN stack (MongoDB, Express.js, React, Node.js)
- Ability to read and understand JavaScript/TypeScript code
- Experience with AWS services (ECS, S3, Lambda, CloudWatch, RDS, etc.)
- Familiarity with RESTful APIs, HTTP protocols, and debugging API requests
- Understanding of database concepts and ability to write basic MongoDB and SQL queries
- Experience with Git and version control concepts
- Knowledge of browser developer tools for debugging frontend issues
Soft Skills
- Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
- Strong analytical and problem-solving mindset
- Patience and empathy when dealing with frustrated customers
- Self-motivated with ability to manage multiple issues simultaneously
- Detail-oriented with good documentation habits
Experience
- 1+ years in technical support, customer success, or similar role
- 1+ years working with or around software development teams
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Nice to Have
- Experience with AWS troubleshooting and CloudWatch logs analysis
- Familiarity with containerization (Docker) and CI/CD pipelines
- Previous experience in a SaaS or platform company
- Experience with monitoring tools (Datadog, New Relic, Sentry, etc.)
- Exposure to agile development methodologies
What You'll Work With
- Frontend: React.js applications with modern JavaScript/TypeScript
- Backend: Node.js/Express.js APIs
- Database: MongoDB, MySQL
- Infrastructure: AWS (various services)
- Tools: GitHub, JIRA, Slack
- Environment: Fast-paced with direct access to engineering team
Roles & Responsibilities
- Data Engineering Excellence: Design and implement data pipelines using formats like JSON, Parquet, CSV, and ORC, utilizing batch and streaming ingestion.
- Cloud Data Migration Leadership: Lead cloud migration projects, developing scalable Spark pipelines.
- Medallion Architecture: Implement Bronze, Silver, and gold tables for scalable data systems.
- Spark Code Optimization: Optimize Spark code to ensure efficient cloud migration.
- Data Modeling: Develop and maintain data models with strong governance practices.
- Data Cataloging & Quality: Implement cataloging strategies with Unity Catalog to maintain high-quality data.
- Delta Live Table Leadership: Lead the design and implementation of Delta Live Tables (DLT) pipelines for secure, tamper-resistant data management.
- Customer Collaboration: Collaborate with clients to optimize cloud migrations and ensure best practices in design and governance.
Educational Qualifications
- Experience: Minimum 5 years of hands-on experience in data engineering, with a proven track record in complex pipeline development and cloud-based data migration projects.
- Education: Bachelor’s or higher degree in Computer Science, Data Engineering, or a related field.
- Skills
- Must-have: Proficiency in Spark, SQL, Python, and other relevant data processing technologies. Strong knowledge of Databricks and its components, including Delta Live Table (DLT) pipeline implementations. Expertise in on-premises to cloud Spark code optimization and Medallion Architecture.
Good to Have
- Familiarity with AWS services (experience with additional cloud platforms like GCP or Azure is a plus).
Soft Skills
- Excellent communication and collaboration skills, with the ability to work effectively with clients and internal teams.
- Certifications
- AWS/GCP/Azure Data Engineer Certification.
Mandatory Criteria
- Strong knowledge of React Native fundamentals — components, hooks, navigation, and state management.
- Ability to build iOS and Android apps from the same codebase.
- Experience with Expo SDK for building, testing, and deploying apps.
- Familiar with Expo’s managed vs. bare workflow, push notifications, deep linking, and app store deployments.
- Understanding of mobile app performance optimization and experience integrating with REST/GraphQL APIs.
- Proficiency in local storage, offline sync, and permissions handling.
- Ability to implement pixel-perfect UI from Figma/Sketch with cross-device responsiveness.
- Hands-on experience with Git/GitHub workflows, CI/CD tools (Expo EAS, Fastlane), and testing frameworks (Jest, Detox).
- Comfort using VS Code, debugging tools, and running Docker, emulators, or local test servers without lag.
If interested kindly share your updated resume on 82008 31681
Role Overview
We are seeking a skilled Odoo Consultant with Python development expertise to support the design, development, and implementation of Odoo-based business solutions for our clients. The consultant will work on module customization, backend logic, API integrations, and configuration of business workflows using the Odoo framework.
Key Responsibilities
● Customize and extend Odoo modules based on client requirements
● Develop backend logic using Python and the Odoo ORM
● Configure business workflows, access rights, and approval processes
● Create and update views using XML and QWeb for reports and screens
● Integrate third-party systems using Odoo APIs (REST, XML-RPC)
● Participate in client discussions and translate business needs into technical solutions
● Support testing, deployment, and user training as required
Required Skills
● Strong knowledge of Python and Odoo framework (v12 and above)
● Experience working with Odoo models, workflows, and security rules
● Good understanding of XML, QWeb, and PostgreSQL
● Experience in developing or integrating APIs
● Familiarity with Git and basic Linux server operations
● Good communication and documentation skills
Preferred Qualifications
● Experience in implementing Odoo for industries such as manufacturing, retail, financial
services, or real estate
● Ability to work independently and manage project timelines
● Bachelor’s degree in Computer Science, Engineering, or related field
Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.
Product Marketing Manager - Job Brief
We are looking for a Product Marketing Manager to lead our inbound & outbound marketing activities. You’ll be responsible for presenting our products in ways that will strengthen our brand and boost sales. For this role, you should be a creative and quantitative thinker. You should be familiar with various product marketing techniques, like email and ad campaigns. Your goal will be to develop and implement the most profitable plans to position and promote our products.
Responsibilities:
Study company products and understand them thoroughly.
Translate technical details into benefits for the user. Concise knowledge of the benefit of our products to the prospects.
Follow and analyze market trends and intelligence to position products
Develop product marketing strategies (Communication, advertising, product launch etc)
Craft compelling messaging across marketing channels (landing pages, ad campaigns)
Work with various teams (design, content, product, sales) to implement strategies
Test marketing product features, releases and ad copy
Understand the competitive landscape—be an expert on our competition and how they are positioned.
Create copy/content, run measurable and effective email campaigns and ads on various platforms
Participate in industry events. Organize company events such as breakfast meets and webinars end to end
Help in building and recognition of Brand Wolken.
Be in charge of all the digital channels and use them to drive brand awareness and generate leads.
Overseeing and developing the overall content strategy for the company, as well as the monitoring and analysis of all marketing campaigns across channels.
Work with the in-house and/or external Writers and other content creators to create the desired content.
Develop and maintain relationships with external vendors whose products or services will be needed for the product.
As a Product Marketing Manager, you should know marketing principles and techniques to create a marketing communication sequence that leads to sales.
Requirements and skills:
6 -8 years of proven experience as a Product Marketing Manager
At least 5 years of relevant experience in B2B, SaaS product marketing
Experience in market analysis
Familiar with product marketing tactics (e.g. integrated marketing campaigns)
Working knowledge of web analytics tools (Google Analytics, WebTrends)
Excellent communication skills
Excellent knowledge of MS office suite
A keen eye for detail
Creativity
Analytical mind and strong quantitative skills
BSc/BA/MBA in Marketing, Communications or a similar field
Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
The Assistant Finance Manager will play a vital role in improving and maintaining the financial standing of our companies. The ideal candidate will help determine financial strategy and policy, arranging the appropriate funding and managing financial risks in the organization.
The Assistant Manager Finance will ensure our companies have the cash and liquidity to meet its obligations, will be involved in securing credit from banks and other sources, tax, HR and compliance matters. He will be an official point of contact for all financial matters.
The Assistant Manager Finance is responsible for:
Establishing robust systems, processes, and controls, relating to finance interface with business operations.
- To monitor all financial activities of the company.
- Effectively interface with clients, area heads, vendors, statutory bodies and government officials.
- Preparation of ITR, tax audit related information and schedules.
- TDS and GST related compliances.
- Preparation of cash flow and trial balance
- Ensuring timely and accurate provisioning of expenses including detailed scrutiny of trial balance.
- To facilitate information in preparation of budgets & uploading the approved budgets into the system.
- Preparation and presentation of budgetary forecasts and short term / long term financial projections for management / consultants / clients.
- Preparation of MIS related information with proper and timely reconciliation of financial and management accounts.
- To demonstrate ability and skills to navigate the business through strong finance support and influence business decisions.
- Efficiently manage, working capital, inventory-holding period, average collection period and average payment period.
- Sound understanding of laws and statutory regulations pertaining to financial management, accounting, audit, compliance and taxation. Knowledge of rules and regulations framed.
- Manage payroll matters for Company, business units and subsidiaries;
- Managing daily cash flows;
- Ensuring that cash flows are adequate to allow business units to operate effectively;
- Forecasting cash payments and anticipating challenges arising from limited cash flow;
- Maintaining companies accounts system;
- Preparing and presenting financial reports for meetings and investors;
- Working with executives and business heads to prepare budgets and track profit / loss performance by business unit and on consolidated basis;
- Creating solutions to new financial challenges by applying financial/treasury knowledge;
- Liaising with other departments and business units on a range of issues;
- Providing advice on financial matters impacting on the company as a whole;
- Taking responsibility for, and supervising the work of, more junior members of staff;
- Preparing financial reports and submissions to relevant government entities;
- Arranging financial audits and reviews as required;
- Banking money and cheques received and issuing receipts as requested or needed;
- Maintaining and transferring money between bank accounts as required;
- Payment of invoices and fees as required or otherwise instructed;
- Complete tax filings and dealing with matters relating to the IRD (Interest Rate Derivative);
- Recommend and maintain a system of policies and procedures that impose an adequate level of control over Finance Department activities
Desired Qualifications:
- Professional degree in finance or accounting plus 5+ years of progressively responsible finance or treasury experience
- Candidates with SME and/or startup experience preferred
- Ability to work independently
- Sound analytical skills
- Computer literacy including advanced proficiency with Microsoft Office and experience with standard accounting software packages
- Strong verbal and written communications skills
- Detail oriented and organized, Strong planning and prioritization abilities
- Must maintain confidentiality and discretion in all aspects and be comfortable with flexible working schedule to meet the needs of the Company and its executives

Description
Job title: Flutter Developer
Location: Chennai
Experience: 1.5 to 3 yrs
Primary Skill Flutter, Dart, JavaScript
Good to have Mongo Db (No Sql), My SQL and Exposure to AWS
Job Description –
* Have two or more iOS/Android apps developed with Flutter. Either deployed on the AppStore/Google
Play or available on Github;
* Experience with third-party libraries and APIs;
* Understanding of the Agile development life-cycle;
* Experience with Git, Jenkins, or other version control tools;
* Good to have No SQL (Mongo DB) and My SQL Exposure
* Good to have experience in AWS cloud environment
* Managing self-directed assignments to resolve software defects or implement features to meet schedule
commitments with a high-level of quality.
* Acquiring knowledge of industry and company standards, tools and technology with a focus on
pragmatic application to business-focused software solutions through initiative and self-study
Benefits
SALARY: 300000 LPA to 500000 LPA









