CRMIT Solutions

CRMIT Solutions is a leading CRM Solutions Provider specializing in digital transformation and decision intelligence solutions, all powered by Customer360++ (a proprietary AI and decision science framework). The flagship Application Success Value Plan (ASVP) is a comprehensive success plan that leverages decision science techniques and lets customers choose from the ASVP Improve, ASVP Innovate and ASVP Secure programs.

Job Type: Full-time

Location: Bengaluru

Job Description: We are seeking an experienced MuleSoft Technical Architect to grow our MuleSoft practice. The successful candidate will be responsible for overseeing the design, development, and delivery of MuleSoft solutions, ensuring alignment with client requirements and business goals. The Technical Architect will play a pivotal role in driving MuleSoft sales, managing a team of skilled professionals, and ensuring successful project delivery.

Key Responsibilities:

Integration Architecture & Design:

• Lead the architecture, design, and development of integration solutions using MuleSoft Anypoint Platform.
• Design and implement APIs, web services, and microservices to support seamless data flow across platforms.
• Develop integration solutions that align with industry best practices and ensure scalability, security, and performance. MuleSoft Expertise:
• Work extensively with MuleSoft ESB, RAML, MEL, DataWeave, Anypoint MQ, and Anypoint Studio.
• Utilize GitHub Actions for DevOps processes to enable continuous integration and deployment (CI/CD).

Solution Design & Delivery:

• Serve as a Solution Design Specialist with expertise in designing robust and scalable integration solutions.
• Plan, design, and implement APIs, web services, and data integration solutions in line with API-led connectivity principles.

Technical Leadership & Best Practices:

• Provide technical leadership in driving best practices, ensuring proper use of design patterns, OOPs principles, and coding standards.
• Establish and promote industry best practices in integration design and development. Stakeholder Management:
• Collaborate with customer stakeholders to gather requirements and translate business needs into technical solutions.
• Act as a trusted advisor, guiding clients on integration strategies and platform architecture. Agile Delivery:
• Apply Agile (Scrum) methodologies for project execution and ensure timely delivery of integration solutions.

Required Skills:

• 12-15 years of industry experience with at least 10 years in integration technologies.

• Minimum 5+ years of hands-on experience with MuleSoft Anypoint Platform.

• Strong background in middleware platforms such as WebMethods and MuleSoft.

• Proficiency in Java J2EE, Struts, Spring, Hibernate, AJAX, REST, and JPA.

• Expertise in working with SFTP connectors, API Integration, and Salesforce integration.

• Hands-on experience in solution architecture, application design, and development.

• Excellent knowledge of software design principles, OOPs concepts, and development best practices.

• Strong stakeholder management skills with experience collaborating directly with customers.

For more information visit

Website: https://www.crmit.com/

LinkedIn: https://in.linkedin.com/company/crmit

Job Type: Full-time

Location: East Coast & West Coast

No of Open Role: 2

About Us: 

CRMIT Solutions is a leading CRM Solutions Provider, specializing in AI-led digital transformation and decision transformation solutions, all powered by Customer360++ (a proprietary AI and decision science framework). The flagship Application Success Value Plan (ASVP) leverages decision science and agentic AI techniques with considerable value-for-money-and-time

Job Description:

We are seeking a dynamic and results-driven Sales Director to join our super sales team. The Sales Director will play a crucial role in driving net new business and expanding our client base within and beyond the Salesforce ecosystem. The successful candidate will be responsible for developing new business opportunities, establishing long-lasting customer relationships, and achieving sales quotas for our suite of services.

Key Responsibilities:

• Drive net new business within assigned accounts and whitespace territories.
• Acquire and grow client relationships focused on CRMIT’s offerings, including:
• Managed Services
• Agentic AI solutions
• CRM and Integration Solutions (e.g., Salesforce, Boomi, MuleSoft, BI, Tableau, etc.)
• Build strategic account plans to nurture long-term relationships and drive business outcomes.
• Develop new business opportunities across multiple sales channels, including partner networks and internal alliances.
• Collaborate with partner and vendor account teams to support pre-sales qualification, with a strong focus on data architecture, AI readiness, and driving annual contract value (ACV) growth.
• Collaborate with internal teams to lead discovery workshops, contribute to solutioning, and drive deals from lead to closure.
• Lead commercial discussions, including the negotiation of Statements of Work (SOWs) and Master Service Agreements (MSAs).

Desired Skills and Experience:

• 10+ years of experience in enterprise solution selling, preferably selling professional services within the technology, data, or AI solutions space.
• Proven success in new business acquisition, account expansion, and consistently meeting or exceeding sales targets.
• Strong understanding of technology landscapes, including cloud, integration platforms, AI/ML, and CRM ecosystems.
• Excellent interpersonal and communication skills with the ability to influence executive stakeholders.
• Experience working collaboratively with partner sales teams and internal delivery teams to shape and deliver winning proposals.
• Good to have: Experience selling within the Salesforce ecosystem or working with Salesforce sales teams and partners.

Location: Bengaluru, IN

Mode of Hire: Full Time

Job Description:

The Technical Architect is responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers. These technologies include--but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.

Key Responsibilities

● Collaborate with client partners to define requirements, results, and set and handle expectations

● Translate business requirements into well-architected solutions that best leverage the Salesforce platform

● Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states

● Provide oversight and governance of Salesforce projects!

● Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed.

● Handle the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation!

● Maintain a target billable utilization aligned to the role.

● Ability to understand a project and investigate to debug issues.

● From time-to-time, the TA may be encouraged to partake in other pre-sales activities such as discovery and technical investigation sessions, Proof-Of-Concept (POC) development with prospects.

● Liaise with Salesforce product teams to support client implementations.

Required Skills:

● Total - 10-15 years of min work exp which includes min 5 years in Salesforce Projects Implementation, functional knowledge required and good in Client Management.

● At least 2+years of experience in performing solution design review and building scalable, reusable solutions and in reducing existing salesforce platform technical debt.

● Hands on experience with Lightning components, LWC, Lightning framework, Lightning Design System, Lightning Data Service, Lightning Locker service, etc

● Hands on experience on the Force.com platform, Apex classes, visualforce, batch apex, triggers, SOQL.

● Excellent understanding of Software Development Life Cycle (SDLC) including analysis, requirement, design, development, enhancements, testing, deployment, and maintenance of enterprise applications.

● 5-7 years of experience in leading & delivering projects. Consulting/functional background.

● The ability to understand project scope. Requirement and the proposed solution - convert the Requirements in to project plan, sprint planning hands on Agile scrum Master process hands on. Review Functional and Technical Documents and fine tune before submitting to the clients.

● Collaborate with internal teams as needed on talents/skill gaps to be addressed by consultants - the Technical Architect ability to review the quality of deliverables by taking needed support as needed.

● Effective communication skills, track and report (internal, external) on progress; timely surfacing of risks/propose steps to mitigate - familiarity with std. project management tools (ms project for planning and Jjra etc..)

● KPIs - Quality, CSAT, employee experience, project profitability, renewals - saas/cx background a must, SF experience is mandatory. Developing Junior PMs and Business Analysts in the team.

● Better to have PMP certifications, SF Sales Cloud and Service Cloud Certifications.

Qualification: Bachelor’s/Postgraduate degree, professional qualification, or relevant experience

Job Benefits: A very competitive pay package and compensatory plan