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Digital Sales Director
Digital Sales Director
CRMIT Solutions's logo

Digital Sales Director

Sakshi Gowda's profile picture
Posted by Sakshi Gowda
10 - 15 yrs
₹16L - ₹20L / yr
Bengaluru (Bangalore)
Skills
Sales
Digital Marketing
Inside Sales
Salesforce

CRMIT Solutions is a leading CRM Solutions Provider specializing in AI-led digital transformation and decision transformation solutions, all powered by Customer360++ (a proprietary AI and decision science framework). The flagship Application Success Value Plan (ASVP) leverages decision science and agentic AI techniques with considerable value-for-money-and-time.



Digital Sales Director (India)

Job Type: Full-time | Location: Bengaluru, India


Job Description:

CRMIT is seeking a strategic, data-driven, and digitally savvy Digital Sales Director to lead our high-performing Digital Insights team. This role is pivotal in driving revenue growth through digital channels, optimizing sales processes, and scaling CRMIT’s inside sales operations. You’ll be responsible for building and executing a modern sales strategy that leverages CRM, automation, analytics, and customer insights to deliver measurable results.



Key Responsibilities:

  • Develop and execute a scalable inside sales and digital sales strategy aligned with CRMIT goals of transforming itself to a Decision Science Company.
  • Should have successfully built the pipeline or lead a team who had built a pipeline to sell cloud based solutions and services for one or more industries in USA, Australia or Europe.
  • Collaborate with marketing, customer success teams, Client Partners and solution/industry consultants to align team’s activities with that of go-to-market strategy.
  • Own pipeline generation for field client partner’s net new customers.


Required Skills and Experience:

  • Minimum 10 years of experience in selling Salesforce products and solutions. accustomed to carrying and achieving an annual revenue quota.
  • Proven track record of success in sales, with experience selling in one or more industries such as manufacturing, healthcare, or financial services.
  • Established relationships with Salesforce industry leads in mid-market / global accounts.
  • Strong interpersonal and communication skills, with the ability to build rapport and influence key stakeholders.
  • Experience working collaboratively with Salesforce.com sales and delivery teams. 
  • Sales automation platforms and dashboards analyze KPIs metrics to identify trends, forecast revenue, and drive improvements.
  • Lead omnichannel / digital channels outreach via email, LinkedIn, webinars, and virtual events to engage tech decision-makers.
  • Drive adoption of AI-powered tools and data analytics to enhance customer targeting and personalization.
  • Use intent data, behavioral analytics, and Account Based Marketing (ABM) strategies to personalize outreach and accelerate deal velocity for targeted accounts / territories / industries of CRMIT’s focus.
  • Champion a data-first culture, using insights to refine targeting and messaging
  • Stay ahead of tech trends and buyer behavior to anticipate market shifts and adjust GTM strategy. Cultivate relationships with key accounts, partners, and influencers in the tech ecosystem.
  • Build strong relationships with key accounts and strategic partners to identify upsell and cross-sell opportunities through data insights and customer feedback.
  • Ensure seamless handoff to delivery teams for onboarding, adoption, and expansion.




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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About CRMIT Solutions

Founded :
2003
Type :
Services
Size :
100-1000
Stage :
Profitable

About

CRMIT Solutions is a pioneer in digital transformation solutions to deliver Customer360. As a premier Salesforce Consulting & Appexchange partner, CRMIT Solutions specializes in CRM, business insights, field transformations, human services, and patient experience solutions. With over 200+ certified CRM & business intelligence consultants and over 1000+ successful deployments globally, CRMIT has successfully acquired 200+ customers spreading across various domains including financial services, manufacturing, healthcare, and human services (governments).
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Team -Support Operations — Technical Solutions 

Level 

IC2 (1–3 years of relevant experience) 

Location 

India (Remote) — IST time zone, with overlap with US East/Central teams 

Reports To  Tech Manager 

Employment Type  Full-time 

 

ABOUT DELTEK 

Deltek is the leading global provider of software and solutions for project-based businesses, serving government contractors, professional services firms, and architecture & engineering companies. Our products help customers manage the full project lifecycle — from winning work and planning resources to executing delivery and getting paid. 

The Support Operations Technical Solutions team sits inside Deltek's Customer Success organization. We build and maintain the internal tooling, integrations, and AI-powered workflows that enable Deltek's support and customer success teams to operate at scale — think intelligent case routing, knowledge-base agents, data pipelines between Salesforce, Gainsight, and Oracle Service Cloud, and automation that removes manual work from high-volume support processes. 

THE ROLE 

We are looking for a System Engineer (IC2) to join our Technical Solutions team based in India. This is a hands-on engineering role, you will build, integrate, and support the systems that power our customer-facing and internal support operations. 

In your first year, you can expect to: 

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  • Contribute to AI-assisted workflow automation — including LLM-based tools and intelligent routing solutions already in production 
  • Write and optimize SQL queries against our operational data stores to power dashboards, reports, and automated triggers 
  • Troubleshoot issues across the full stack: front-end, API layer, back-end logic, and database and document root cause findings 
  • Work in a sprint-based environment alongside engineers, CS operations leads, and product stakeholders across the US and India  

This role is well-suited for someone who is early in their career but already has real project or production experience. You will work with guidance from senior engineers while taking genuine ownership of defined workstreams. The expectation is not that you know everything on day one — it is that you are technically curious, structured in your thinking, and driven to ship things that work. 

 

WHAT WE'RE LOOKING FOR 

Must-Have Technical Skills 

  • PHP and JavaScript: Hands-on experience building or maintaining web applications, APIs, or internal tools. You have written code that went somewhere beyond your laptop. 
  • REST/SOAP APIs and Web Services: You understand how system-to-system data flows work and have built or consumed integrations in a real context. 
  • Relational databases and SQL: You can write optimized queries, understand joins and indexes, and are comfortable reading a schema you didn't design. 
  • Full-stack troubleshooting: When something breaks, you know how to methodically trace the issue across front-end, back-end, and database layers — not just escalate it. 
  • Documentation: You can translate what you built into clear written artifacts — requirements, workflow diagrams, solution designs — that a non-engineer can follow. 
  • Agile/sprint delivery: You have worked in a structured sprint environment and are comfortable with ceremonies, tickets, and incremental delivery. 

Must-Have Soft Skills 

  • Root-cause orientation: You don't patch symptoms and move on. You want to understand why something broke before deciding how to fix it. 
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  • Clear communicator across audiences: You can explain a technical problem to a non-technical stakeholder and a design decision to a senior engineer — in writing and in a call. 
  • Collaborative: You work well with people you've never met in person, across time zones, and with stakeholders who don't share your technical background. 

Nice-to-Have Skills 

The following are not required for the role, but candidates with depth in any of these areas will stand out. Listed in rough order of relevance to this team's current work: 

 

Oracle Service Cloud 

Workato / iPaaS 

Salesforce 

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Snowflake 

Microsoft Power BI 

Microsoft Power Apps 

Cloud-native development 

 

Experience with AI tools (GitHub Copilot, LLM APIs, automation agents) used in an operational or product context — not just personal experimentation — is a genuine plus for this team

 

RESPONSIBILITIES 

At the IC2 level, you will primarily execute within defined frameworks and grow your independent scope over time. The following reflects what you will own and contribute to: 

 

Build & Integrate 

  • Build and maintain AI-enabled workflows, platform integrations, and internal tools using PHP, JavaScript, Workato, and Web Services 
  • Develop prototypes and proofs of concept; contribute to production deployments under senior guidance 
  • Implement and test integrations between Deltek's support platforms and internal data systems 

Analyse & Solve 

  • Break down defined problems into actionable tasks; identify risks, dependencies, and edge cases before they surface in production 
  • Troubleshoot complex issues across the full stack and document root cause findings clearly 
  • Investigate stakeholder-reported issues to identify whether the problem is technical, process-related, or both 

 

Operate & Improve 

  • Follow established governance, architecture, and deployment processes; raise improvement suggestions through proper channels 
  • Write and maintain documentation for systems, workflows, business rules, and solution designs 
  • Participate actively in sprint ceremonies; manage your own tasks and flag blockers early 
  • Demonstrate continuous learning in AI, automation, and integration technologies — this space moves fast and curiosity is part of the job 

 

QUALIFICATIONS 

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  • Experience: 1–3 years of hands-on experience in software engineering, systems integration, or a closely related field. Internship and co-op experience counts if it involved real production systems. 
  • Coding: Demonstrable PHP and/or JavaScript experience — a portfolio, GitHub profile, or code sample you can speak to will strengthen your application. 
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  • Language: Strong written and spoken English is essential — much of the collaboration with stakeholders and senior engineers happens asynchronously in writing. 

 

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  • Exposure to production AI/LLM systems, not just theoretical discussions about AI 
  • A culture that values root-cause thinking and good documentation over heroics and quick fixes 
  • Growth path: engineers who demonstrate technical depth and ownership at IC2 have a clear track toward IC3 (mid-level) scope within 18–24 months 
  • Regular 1:1s and structured feedback — this team invests in making you better, not just keeping you busy 


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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