Customer Success manager

Since their launch in 2020, they have grown 70-80% MoM just by delivering a strong product experience. It is rated 4.7/5 by consumers across Bangalore, and adopted by hundreds of doctors. 

They have been backed by marquee investors. And the overall team is now 100+

About the role

• This role is for an engineering manager/leader who has been leading teams and building products in larger scale startups, serving millions of monthly users. And is ready to upgrade their role from being an engineering manager to playing the engineering head of the company.

• Work closely with the founders and other leaders in the company to build a strong product and business- collaborating to create innovative products that will help define the future of healthcare.

• Build a strong engineering team and processes that enhance their performance and the overall organization.

• Pick the right architecture and tools for building a high performance, robust and scalable engineering platform , in a cost-effective way

Must have

• Has been an experienced Engineering Manager, or Senior Engineering Manager (8 to 10+ years of experience), across at least 1 scaled mobile-first B2C tech startup with paid transactions.

• Strong experience with mobile development: iOS, Android and/or React Native. Not just coding, but also leading mobile-based engineering teams.

• Strong understanding of devops and backend systems needed for scaling. 

• Has led engineering teams that launched products from idea to launch (0 to 1), and launch to scale (1 to 10)

• Has led teams of 10-15+ engineers.

• Comfort in an early stage environment.

• Strong communication and leadership ability- especially in the current remote environment.

• Has built teams from scratch, and been through the ups and downs of building startups and products.

• A passion for building impactful products.

• Strong developer, still codes, and can give the best in their team a run for their money! Is pretty much a full-stack engineer.

• 8-10+ years of experience

Nice to have

• Has founded their own company.

• Built products for healthcare, logistics and/or IoT devices

• Builds things outside of their full-time role- can be through writing, sharing, teaching, building, contributing, etc

• Strong technical skills on UiPath, and end to end UiPath offerings
• Understanding of workflow-based logic and hands on experience with RE-framework.
• Excellent communication skill is a must
• Basic programming/Scripting knowledge on VBA/VB/java/C# script is must
• Knowledge in cognitive automation with OCR tools, AI/ML skills is a plus.
• Excellent software development background with any of the following (C#, C++, Java, .NET) is a plus
• Experience working on other RPA tools/vendors is a plus
• Experience in the field of Bot development
• UiPath RPA developer advanced certificate must.

About Company

Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, housekeeping activities, facility maintenance, scheduling & labor management, and time & attendance purpose-built for the hospitality market and another dynamic scheduling environment.

Responsibilities

• Monthly book reviews and analysis of accounting books for India and Overseas entities - UK, US, Singapore & China.

• In charge of inter-company transactions and reconciliation.

• Perform monthly, quarterly and year-end closing, and preparation of financial statements – standalone and consolidated.

• Assist in developing/maintaining monthly reports of revenues and expenditures.

• Coordinate with foreign entities’ accountants, consultants and auditors for timely financial reporting and filing.

• Convening of Statutory audits for all the regions – India, UK, US, Singapore and China.

• Review and interpret financial reporting requirements, rules and regulations.

• Statutory compliance management like direct taxes, indirect taxes as well as payroll taxes for various geographies.

• Helps with different accounting fields, including accounts receivable, accounts payable, fixed assets, journal entry review, etc.

Requirements

• Chartered Accountant with 4 to 7 years of relevant years of experience.

• Proficiency in Microsoft Office Suite (MS Excel & MS Word).

• Effective oral and written communication skills. Strong command over written and spoken English.

• Strong hands-on experience in General ledger transactions, preparation of financial statements and MIS reporting.

• Experience in convening statutory audits.

• Experience in Transfer Pricing will be a value add

• Experience with Infrastructure-as-Code tools(IaS) like Terraform and Cloud Formation.
• Proficiency in cloud-native technologies and architectures (Docker/ Kubernetes), Ci/CD pipelines.
• Good experience in Javascript.
• Expertise in Linux / Windows environment.
• Good Experience in Scripting languages like PowerShell / Bash/ Python.
• Proficiency in revision control and DevOps best practices like Git

HOW YOU WILL HELP US SUCCEED

• Your main role as an iOS developer is to build a frictionless end-user experience. A key part of achieving this is through applying your expertise while having a close collaboration with other Android & iOS and backend developers, as well as business stakeholders.
• Build features and maintain frontend services by implementing defined work issues.
• Improve and maintain existing code.
• Work with databases, servers, microservices, and APIs, and the integration of all these processes with the native environment.
• Work collaboratively by proposing solutions and alternative point of views to problems.
• Pair Programming and Code Reviews.
• Participate in SCRUM ceremonies.

WHAT YOU WILL NEED TO SUCCEED

• A minimum of 3 years of coding as an iOS Developer.
• In-depth experience with Swift and Xcode.
• Up to date with the latest Cocoa and iOS trends.
• Understanding of UI Kit, Core Animation, Interactions, GCD & Networking.
• Excellent understanding of design patterns & Object Oriented Programming.
• Understanding of analytics, remote reporting and measurements.
• Experience of working with Continuous Integration (CI) and Unit Testing on iOS.
• Experience with API’s and core data.
• Excellent debugging skills.
• Experience working with Git.
• Knowledge of socket based networking desirable.
• Understanding of the iOS ecosystem (APNs, Code signing, iTunes Connect, TestFlight).

• Familiarizing yourself with all products and services offered by our company.
• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added products and services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Equipping staff with the technical and social skills needed to enhance sales.
• Reviewing clients' feedback and implementing necessary changes.
• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

• Degree in marketing, business administration, or similar.
• Extensive sales experience.
• Intuitive and insightful, particularly regarding human behavior.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Professional yet affable disposition.
• Neat, well-groomed appearance.
• Great networking skills.
• Excellent written and verbal communication.
• Resourceful, with outstanding research skills.
• Emboldened by challenges.

Are you looking for a promising career with a well known ed-tech brand, which is looking to make life easier for kids and parents to understand basic concepts of learning? Then read on.

Our client aspires for equity in education along with profound, measurable societal impact. The company provides learning solutions such as digitalized educational contents, English speaking, school infrastructure, improvement and management solutions etc. for a spectrum of audiences ranging from children in schools and informal setting, to teachers, adults, and corporate. They've created significant reach and impact at scale; through their presence across 32 States and Union Territories and 478 districts of India, in 36,000 schools and with a network of around 300 Institutes of Skills, and 100 industrial clusters, they directly impact 15 million people on a daily basis.

Globally, they deliver programmes in 17 countries of Africa, Middle East and South East Asia. As catalysts, they facilitate education to transform and create a sustainable impact. They improve the quality, reach and delivery of education to the masses using pedagogy and technology. Their partnerships with the government, educational institutions, and international agencies ensure maximum reach and hence, impact.

As a Project Manager, you will be responsible for entirely managing and delivering the project.

• Managing the process of ensuring the timely completion of project deliverables
• Understanding stakeholder needs of the project and business
• Coordinating between different teams for program management within the company and customer
• Meetings and presentation with the customer on continuous project review
• Supporting and managing the existing Ed-Tech portfolio to grow and be more impactful through continuous strategic support

Desired Candidate Profile

• Strong experience and expertise with modern, cloud-based project-management software or platform or LMS based software
• Excellent communication, interpersonal, organizational and team-building skills
• Strong presentation and written/ oral communication skills
• Startup mentality
• Knowledge of business functions and understanding of business operations, strategies and objectives
• Experience in an Ed-Tech company or Education industry
• Certification in project management would be an added advantage
• Experience in driving/ supporting sales and marketing for products with revenue goals    

• FCM,Geolocation,Camera,REST API,debugging,testing and deployment skills to both platforms Google play and apple app store.
  
  

Job Description :

• Energy and enthusiasm to work in a dynamic startup-style environment
• Will work on bug-fixing and improving application performance.
• Will Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Will collaborate with cross-functional teams to define, design, and ship new features.
• Should have experience with Mobile App developments on multiple platforms (React Native / iOS / Android)
• Should know about object-oriented programming concepts and design patterns
• Strong Knowledge of React.js
• Experience with third-party libraries and APIs
• Build pixel-perfect, buttery smooth UIs across both mobile platforms
• Very comfortable with SQL, NoSQL Databases like Couchbase
• Solid understanding and experience with JavaScript, Jquery, HTML5, CSS3
• Should have a working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Strong knowledge and experience of building for Security, Performance, and Scalability
• Should have a solid understanding of the full mobile development life cycle
• Great communication skills
• Good team player with a can-do attitude.