Customer Success manager

Desired Experience

3+ years

 

Job Description

What You’ll Do

• Design financial systems for scale. Measure, plan, iterate.
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Setup and own the engineering architectures built around event sourcing, application sharding, database sharding, service communication mesh, etc.
• The tech: Go, Google Cloud Spanner, Kafka, Redis

 

What you bring to the table

• 3+ years of experience. Relevant experience is preferred.
• Knowledge of 2 common programming languages - Python & Go / Java & Node / Rust
• Comfortable in linux command line, AWS or GCP
• Strong unit test and debugging skills
• Great communication skills

 

Bonus if you have…

• Love building great products and engineering systems from scratch
• Are a Self-starter, Hustler and Curious to Learn
• Have an understanding of fundamental design principles behind a scalable application
• Thrive in an early-stage startup environment with less stability and more ambiguity
• Have an interest in financial products and/or cryptocurrency

CA Accounting, GAAP

Key Responsibilities:

• Creating and implementing efficient solutions to optimize the customer journey and experience
• Solid experience with customer journey mapping, process optimization, and process improvement
• Owning product implementation and contributing recommendations on product roadmap
• Defines the product vision, strategy, and roadmap.
• Monitor all projects and ensure achievement of all revenue objectives
• Achieve all business objectives and determine an effective strategy
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Campaign Management

Educational Requirements:

• 3+ years’ experience in the FinTech, product / project management
• Education: B Tech (Bachelor of Technology)

Skills:

• Strategy and Planning: Proficient in developing & implementing need-based plans
• Campaign Management
•  
• Excellent organizational and data analysis skills; ability to derive actionable conclusions from
• large data sets and statistical studies
• Maximizing profitability, Client Engagement, Revenue
• Products/promotions / discounts/ Cashback offers for B2C
• Customer Life Cycle Management
• Understanding the product Life cycle and sympathy towards customer pain points
• Works closely with stakeholders to ensure business case and customer satisfaction goals are met
• Measure project performance using appropriate tools and techniques
• Excellent communication and writing skills
• Team player

TECHNICAL SKILLS

• Computer Languages: Data Structure, Algorithms, DBMS (Conceptual), SQL DBA
• Software Packages: CleverTap (Mobile App Analytics Tool), MS office - Excel, PPT, Visio

 

Platform - Clevertap, Netcore

Job offer by MEGA INFOSOLUTIONS – MATUNGA – IT HARDWARE SALES MANAGER (meganet1.com)
Designation: IT Hardware-Sales Manager
Experience: 5+ Years
CTC: Best as per industry standards Location: Mumbai, Pune and Bangalore

Qualification: Graduate
 
Roles and Responsibilities
 
 • Hunting New accounts, obtain orders, establish accounts by planning and organizing daily work schedule
• Contact potential clients through cold calls, phone calls and emails
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.
• Constantly keep updating personal credentials by undertaking various
certifications expected of the team.
• Present our company to potential customers
• Identify client needs and suggest appropriate products.
• Customize product solutions to increase customer satisfaction
• Build long-term trusting relationships with clients
• Proactively seek new business opportunities in the market
• Update all internal reports as per company protocol
 
Desired Candidate Profile
 
 • Proven work experience as a Business Development Manager, Sales Account
Manager or similar role is mandatory (including cold calls)
• Track record of achieving sales quotas consistently
• Familiarity with MS Excel, MS Word, MS Outlook, Google Sheets, Google Docs and other basic business communication tools
• Excellent communication, negotiation and interpersonal skills
• Ability to engage in conversation
• Confident, well-groomed personality
• Personal mode of transport (Except Mumbai)
• Bachelor’s degree in the relevant field

About Meganet
Founded in 1995 Meganet has built up an exceptional reputation within the IT trade by supplying the latest in high performance technology backed up by unrivalled in-house pre and post sales and technical expertise.
 
Now over two decades in business, Meganet is recognized as a pivotal player within the industry, leading the way in offering the latest in high performance hardware for the server, workstation, clusters, High Performance Computing, storage solution and Cloud Computing.
 
In this endeavor, we have to state that we have been able to, time and again, meet market expectations by providing superior quality services and innovative solutions, and, in the process bring the customers, products and vendors together into lasting and rewarding associations.

About Company

Manas AI is a London-based AI Firm, with its subsidiary in Hyderabad, India. We build products and services that extract actionable intelligence from language (e.g., social media, user conversations, emails, etc.)

 

The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using JavaScript, HTML, Angular and CSS, this candidate will be able to translate user and business needs into functional frontend design. 

 

Responsibilities

• Proficiency in HTML, JavaScript, jQuery, and CSS.
• Strong experience in Angular UI Framework,
• Should have strong knowledge of understanding and debugging Angular application with chrome developer tools.
• Must be able to convert Design/ Wireframe into a functional site
• Must be able to Perform unit testing with Jasmine and Protractor (Good to have)
• Detailed experience with coding and the ability to troubleshoot and analyse websites using HTML, CSS, and comparable languages
• Must have experience GIT in version control
• Ensure that the website is optimized for various devices with mobile responsiveness.
• Understanding of key design principles.
• Good problem-solving skills.
• Good communication skills

 

Qualifications

• 3-8 years of demonstrated experience in creating and implementing UI development
• Work with other developers and designers to ensure that the website is functional and visually appealing.
• Good team player.
• Liaise with the client to gauge their needs and expectations.
• Plan the layout and Architecture of the website.

• You have experience of 2-4 years in building high-performance consumer-facing mobile applications at Product companies of a decent scale.
• You can write code preferably in Golang and Python.
• You have experience with debugging production issues and writing RCAs.
• You have demonstrable stories of being on-call and how outages have been handled.
• You have experience developing products on Kubernetes and cloud providers like GCP and AWS.
• You have worked with Cloud Native (CNCF) technologies.
• You have experience automating CI/CD pipelines.
• You are an excellent collaborator & communicator. You know that start-ups are a team sport.
• You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
• You are excited by the prospect of working in a distributed team and company

 

 

Starting salary 20000 INR, expecting salary 40000+ INR 

Effebot is looking for managers who will be selling...Effebot! 

Hello, we’re an international company, founded in Russia in 2013. Though we’re located in Perm, we’re expanding worldwide and now are looking for new team members! 

Effebot is an effective voice mailing service which provides smart robocalls with IVR customization and speech recognition.

Effebot can be used for any outbound calls: cold callings, surveys, complaints and claims fixing, notifications, etc. It can easily and quickly inform clients about promotions, sales or news. Effebot also provides cloud solutions for inbound calls.

We are a team of 130+ great specialists, and we are happy to welcome new employees to our ranks.

You may see more on our website: https://effebot.com/">https://effebot.com/ 

So, if you: 

• have a successful experience in cold calling sales (from 2 years);
• have an experience of remote work, enjoy it, know how to organize your work day by yourself;
• are responsible - we trust you to be our representative in your country and we want to rely on you;
• are ambitious - with good motivation you’ll be earning more; 
• can fluently speak English (other languages are a nice advantage!);
• are proud to call your speech diverse and literate.

Then you’re welcome to apply to our team!

What you’ll need to do: 

• search for new clients in India; 
• effectively negotiate with clients’ representatives of different levels;
• develop clients;
• make a lot of outbound calls;
• work in the amoCRM system.

What you need to have:

• computer;
• access to Internet;
• USB headphones;
• willing to work and earn. 

Salary conditions: 

• after onboarding your salary is around 20000 INR monthly 
• plus 20-30% from sales you made
• we expect you to earn at least 500-600$. 

Work conditions: 

• remote work (you work from your home);
• working hours 10-19 (IST);
• working days are from Monday to Friday; 
• good-working onboarding process;
• career perspectives. 

About Mobiquity 

Founded in 2011, Mobiquity provides end-to-end omnichannel digital consulting services to trusted B2B  and B2C brands (HealthCare, Banking, IoT, Big Data, and cutting edge Web & Mobile Applications). With  over 750 employees spread across the USA, Europe, and India, 40 different nationalities combined; we  create compelling digital experiences to help our clients create the best human-centric products. Our  expertise includes Strategy, Design, Product Engineering, Analytics, and Cloud Services. Each day, 50  million users interact with our solutions. 

Our teams are inspired by technology but it doesn’t rule them. We love to learn, we are curious by nature  and committed to making a mark. Working at Mobiquity means that sometimes you’ll be working outside  your comfort zone, and you’ll work with smart people, possibly some that are even smarter than you. We  value people that judge their success by the success of the team and the happiness of customers. 

We’re also proud to be an Amazon Web Services (AWS) Premier Consulting Partner. 

Your responsibilities: 

• You will be working together with fellow junior and senior Frontend developers, helping to improve the group's skill level and exchanging new ideas.
• On a daily basis, you write JavaScript/Typescript/ES6/Angular/React and HTML5, CSS3 (SASS/LESS/Stylus)
• Closely collaborate with designers and the rest of the technical team (Backend, DevOps, QA) to make sure we’re all aligned.
• You will manage projects with open-source JavaScript and TypeScript libraries and frameworks (we're big on React and Angular), and explore new technologies (GraphQL, AppSync, Apollo). 
• Code reviews are, of course, a part of your responsibilities as well as providing high-quality work.

What it takes to excel in this role 

• Strong core JavaScript and TypeScript
• 5+ years of JavaScript development experience
• Minimum of 2 years of experience with either, Angular 5+ or React
• Experience with Webpack/Grunt/Gulp or other automated build tools
• Experience with Jasmine/Jest or other JavaScript testing frameworks and tools• Strong Experience with HTML, CSS, SASS/LESS/Stylus
• Experience with JSON, REST, Web Services
• Experience with working in an Agile environment
• Good communication(in English) and consultancy skills
• Affinity for working in a flexible, diverse and fast growing environment
• Proactive mindset focused on teamwork and continuous improvement - we want to grow together with you

Bonus 

• Experience with AWS
• Experience with React Native
• Experience with GraphQL, PWA, NodeJS
• Experience in a Fullstack position or in a lead position• Experience working in a consultancy company

Whom are we looking for? Our ground-breaking work requires talented software engineers to solve complex technical challenges.We are looking for world-class developers to join our growing company and be a part of our success story. We are looking for a talented hands-on software engineer with deep experience of software engineering to join our research and development team in India, work on our product and provide end-to-end solutions.What does the role involve? This software engineer will be responsible for all aspects of software development including application architecture, designing, coding and unit testing. This is a hands-on position and the candidate is expected to write code on daily basis. The engineer will be part of a global software development team and should have strong interpersonal, communication and analytical skills.Responsibilities includeConceiving, developing, releasing and maintaining features. For us, a feature isn’t delivered until it’s in production and each team member is responsible for the features that they release.Contributing to overall technical architectureUnderstanding, prioritizing and paying off technical debtMeasuring, diagnosing and improving product performanceFamiliarity with Windows and Linux development environmentsWhy work for us?Compensation is higher than market salaryPotential Stock OptionsStimulating challenges that fully use your skills, e.g. real-world technical problems to which solution cannot simply be found on the internetWorking alongside other passionate, talented engineersOur fast-growing company offers the potential for rapid career progression

We are looking for a self driven person who is motivated and creative to assist in developing custom web applications. Responsibilities, - Minor and major application feature development - Plan, code, test, and deploy new features/applications - Troubleshoot application bugs and determine resolutions - Optimize and refactor existing code to improve performance and reliability