
- Drive Customer Success Outcomes
- Increase renewal rates and reduce churn
- Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
- Drive new business growth through greater advocacy and reference-ability
- Optimize Customer Lifecycle
- Identify opportunities for continuous improvement
- Learn from best practices in industry
- Take Decisions on contentious issues during customer journey
- Manage Customer Success Activities
- Customer Support Management
- Customer Success Management
- Renewals
- Billing and Collections (along with finance)
- Advocating for Cross Sell and Upsell
- Inspire Customer Success Across Company
- Create company-wide culture of Customer Success
- Align with Marketing around marketing to existing clients
- Align with Product around driving product roadmap
- Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
- Create company-wide customer feedback loop
- Align with Finance around measurement and forecasting
- Align with Executive Team around key metrics and objectives
Requirements:
- 2+ years experience in B2B organizations
- Strong empathy for customers AND passion for revenue and growth
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background of post-sale and sales or business experience
- Excellent communication and presentation skills
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Relevant Bachelor’s degree; preference for computer science or related degrees
- Need - good excel skills. Want - good ppt skills
- Handling tough situations or unhappy customers

About Clickpost
About
ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.
Connect with the team
Company social profiles
Similar jobs
- Strong experienced UX / Product Designer profile with a focus on Mobile Apps
- Mandatory (Experience 1): Must have 4+ YOE in UX / Product Design, with a strong experience in B2C Mobile Apps
- Mandatory (Experience 2): Must have Managed a team of 1–2 Designers (Lead or above in current role, Senior Designer designation can be considered if Team leading is explicitly mentioned in CV)
- Mandatory (Portfolio): Must have a strong UX-focused portfolio showcasing case studies, user research work, with strong designs for Mobile Apps (Mandatory)
- Mandatory(Education): Must have a formal Design degree (B.Des / M.Des or equivalent)
- Mandatory (Company): Good Product Company with high-traffic Mobile Apps
Job Title: Backend Engineer – Python (AI Backend)
Location: Bangalore, India
Experience: 1–2 Years
Job Description
We are looking for a Backend Engineer with strong Python skills and hands-on exposure to AI-based applications. The candidate will be responsible for developing scalable backend services and supporting AI-powered systems such as LLM integrations, AI agents, and RAG pipelines.
Key Responsibilities
- Develop and maintain backend services using Python (FastAPI preferred)
- Build and manage RESTful APIs for frontend and AI integrations
- Support development of AI-driven features (LLMs, RAG systems, AI agents)
- Design and maintain both monolithic and microservices architectures
- Optimize database performance and backend scalability
- Work with DevOps for Docker-based deployments
Required Skills
- Strong experience in Python backend development
- Hands-on experience with FastAPI / Django / Flask
- Knowledge of REST APIs and microservices
- Experience with AI applications (LLM usage, prompt engineering basics)
- Database knowledge: MongoDB, PostgreSQL or MySQL
- Experience with Docker and basic cloud platforms (AWS/GCP/Azure)
- Hands-on experience with Redis for caching and in-memory storage
Good to Have
- Experience integrating payment gateways (Razorpay, Stripe, PayU, etc.)
- Exposure to event-driven architectures using RabbitMQ, Kafka, or Redis Streams
- Kubernetes
- Understanding of model fine-tuning concepts
We are looking for passionate and highly driven Academic Counselors to join our dynamic team. The ideal candidate will play a pivotal role in guiding students in their upskilling journey by recommending suitable courses in Data Science and other emerging Tech domains. If you have a flair for sales, excellent communication skills, and a passion for education, we'd love to meet you.
MINIMUM 1 year of ED TECH SALES experience required.
Responsibilities:
- Counsel prospective learners via phone, email, or in-person to help them understand the value and benefits of our tech programs.
- Drive sales conversion by identifying student needs and recommending suitable programs.
- Manage the complete sales cycle: lead qualification, counseling, follow-ups, and closure.
- Maintain accurate records of leads, interactions, and outcomes using CRM tools.
- Meet or exceed monthly targets and KPIs.
- Provide detailed course information, industry insights, and address queries effectively.
Requirements:
- Bachelor's degree in any field.
- MINIMUM 1 year of ED TECH SALES experience required.
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills with the ability to influence and negotiate.
- Self-motivated and target-driven with a problem-solving attitude.
- Tech-savvy and comfortable working in a fast-paced environment.
Preferred Qualifications:
- Prior experience in selling Data Science, Tech, or Professional Certification Courses is a plus.
- Knowledge of CRM software (e. g., Salesforce, Zoho) preferred.
As a Node.js Developer, you will be responsible for:
Designing, developing, and maintaining server-side applications and systems using Node.js, a JavaScript runtime environment. Your expertise in backend development, JavaScript, TypeScript, and REST APIs will play an essential role in creating efficient and powerful server-side applications.
Responsibilities:
● Design and implement efficient, secure, and maintainable server-side code using Node.js.
● Collaborate with the front-end development team to integrate user-facing elements with server-side logic.
● Develop APIs for seamless data flow between the front-end and back-end.
● Optimize application performance and ensure high availability and scalability.
To succeed in this role – you should have the following:
● Minimum of 3-4 years of experience as a backend developer.
● Must have proven experience as a Back-End Developer, with a focus on Node.js.
● Proficiency in JavaScript, TypeScript, and related frameworks (Express.js, Hapi.js, etc.).
● Experience with RESTful API design principles.
● Experience with agile development methodologies.
● Familiarity with working with at least one of PostgreSQL or MongoDB.
● Familiarity with version control systems (Git)
● Strong communication skills and ability to work collaboratively in a team.
● Strong problem-solving skills and attention to detail.
Added bonus:
● Familiarity with frontend development technologies like HTML and CSS.
● Experience working with Docker, Github Actions, and other common CI/CD pipelines
● Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field
We are looking for you if you are inspired by the vision of building India's first global premium beauty house which is dynamic and beautifully crafted with consumer centric and world class Clean Beauty products.
Overall objective of the Role:
Develop, own, drive and implement the overall e-commerce strategy to ensure revenue growth through increased customer acquisition, conversion and AOV . This will incorporate digital marketing strategy including PPC, SEO, affiliate, email and social media marketing.
Responsibilities
• Develop and manage own website (and sub-sites) by working closely with the IT team, the E-commerce / Website Manager and external agencies
• End-to-end ownership of strategic and operational initiatives for paid marketing campaigns including budgeting, tracking, creative production, landing page optimisation etc.
• Develop a model of iterative testing and optimisation of all campaigns to drive efficiency in paid spends
• ideate and execute strategies for keyword optimisation, campaign restructuring, improved retargeting of the users
• Develop and manage customer relationship with eCommerce platforms such as Amazon, Nykaa, Myntra etc.
• Develop and implement customer acquisition strategy, including: SEO, PPC, affiliate, social, print advertising, direct marketing and leafleting, as well as emerging channels
• Optimize customer acquisition costs, sales and brand experience
• Manage overall website performance and online trading and ensure continuous improvements to the website
• Measure and report performance of all digital marketing campaigns, and assess against ROI, ROAS and KPIs
• Identify trends and insights, and optimize spend
• Forecast and correlate sales
• Conduct regular and in-depth analysis of our customer trends and patterns and act on this analysis to inform short, medium and long termstrategy
• Manage the annual marketing budget (customer acquisition and e-commerce) with regular review and reporting on ROI of each activity
• Support brick and mortar retailers through in-store and online sales initiatives to most effectively promote their products in an omnichannel methodology, to capitalize on cutting edge trends in these rapidly evolving markets.
Work Experience:
•Experience with eCommerce marketplace such as Amazon, Flipkart, Myntra
•5+ years of experience in digital marketing
Skills & Competencies required:
• Credible and extensive experience of leading e-commerce and digital marketing in a commercial environment - preferably consumer goods
• A strong understanding of current online marketing strategies and best practices
• Understanding of retail and online business development.
• Strong understanding of Affiliate and Social MediaMarketing
• Ability to travel required
• Experience in building an online-first brand is a plus
• Must have experience in working with tech team in developing brand website for product sales and partnered with social media influencers to review the platform and merchandise
• Ability to collaborate with multiple internal teams to create strategies and plans to maximize sales of managed accounts.
Experience:
5+ years
Experience of working in D2C brands/ cosmetics & clothing brands preferred
Requirements:
Time management and prioritising workload
Industry Knowledge and Experience desirable
Working knowledge of Microsoft office
People management skills
Excellent oral and written communication skills
Presenting skills
Roles and Responsibilities:
Manage the overall running of the sales team
Develop and implement strategic sales plans that expand a company’s customer base and Solidify its presence
Achieving growth and hitting sales targets by successfully managing the team and by assessing the teams’ strengths and weaknesses.
Developing and implementing new sales initiatives, strategies and programmes to capture key demographics
Liaise and develop professional relationships with team members.
The setting of objectives for all team members.
Conducting regular 1 2 1’s business day meeting
Absence management
Performance management
Job Title: Java Full Stack Developer
Work Location: Bangalore, Chennai, Mysore
Experience: 5+ Years
Budget: up to 18 Lakhs
Notice Period: Immediate to 30 days
Mandatory Skills: Java, Java Script, HTML, CSS
Job Description:
A Bachelor's degree in computer science, statistics, or Engineering.
· At least 5 years of strong knowledge and experience in developing web applications using J2EE, Multi thread programming, Data structure, Junit and Mockito
· Strong knowledge in Spring Boot, Microservices, LOG4j, Spring security
· Strong Experience in Angular JS responsive frameworks. ReactJS.
· Strong knowledges in JavaScript, TypeScript, jQuery, HTML5, CSS.
· Experience working with tools like Git, Maven, Gradle.
· Demonstrate strong design and programming skills using JSON, Web Services, XML in Unix and Windows environments.
· Experience with Build Automation, Continuous Integration and Test Automation (npm, Gradle, Maven, Jenkins).
· Thorough understanding of Integrated Development Environments like Visual Studio Code, Eclipse and IntelliJ.
· Good understanding of Databases, Frameworks, Design, Algorithms, etc.
· Working knowledge with Oracle, Mongo DB databases.
· Strong agile/scrum development experience
· Experience in Cloud platforms including deploying applications in a containerized platform is preferred.
· Experience in full lifecycle with requirements to development to support.
· Excellent verbal communication skills.
· Good problem-solving skills.
| Job Description |
|
|
|
Greetings from Wavelabs!!!
We are hiring Java Developer for our in-house teams.
Please find the below details and JD for your reference.
About us:
Wavelabs is an AI-First, new-age Technology company for the Digital, Cognitive & Industry 4.0 Era. We help you rethink and reinvent while adapting to the inevitable change technology evolutions bring.
We leverage cutting-edge technology to become an enabler of fundamental innovation and disruption. We drive business outcomes with Data and Data Analytics to go beyond the existing platforms for insights and become agile on execution. We intend to leverage the advances in artificial intelligence (AI) and machine learning (ML) to build solutions loved by all.
This is who we are. We are a community looking to deliver true flagship experiences. We focus on the things that matter most to us – design and customer experience. Most importantly, we’re not just doing it for ourselves. We are here to share the best technology and build beautiful products hand-in-hand with you.
Experience: 3+ Years
Location: Hyderabad / Anywhere WFH
Notice Period: Immediate to 20 Days
Java Developer – 3 + Years
Job Description:
- Experience in Java and related technologies frameworks like Spring, hibernate
- Experience with Spring Boot and Microservices is good to have.
- Experience working with Restful APIs etc.
- Worked as an individual contributor with good communication skills
- Good understanding of design and development patterns and anti-patterns.
Interested Candidates can share their updated resumes at
chiranjeevi.dhoradla@wavelabs. ai
Regards
Chiranjeevi
MVC, Angular, ASP.Net, MY SQL, Azure or AWS








