
- Drive Customer Success Outcomes
- Increase renewal rates and reduce churn
- Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
- Drive new business growth through greater advocacy and reference-ability
- Optimize Customer Lifecycle
- Identify opportunities for continuous improvement
- Learn from best practices in industry
- Take Decisions on contentious issues during customer journey
- Manage Customer Success Activities
- Customer Support Management
- Customer Success Management
- Renewals
- Billing and Collections (along with finance)
- Advocating for Cross Sell and Upsell
- Inspire Customer Success Across Company
- Create company-wide culture of Customer Success
- Align with Marketing around marketing to existing clients
- Align with Product around driving product roadmap
- Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
- Create company-wide customer feedback loop
- Align with Finance around measurement and forecasting
- Align with Executive Team around key metrics and objectives
Requirements:
- 2+ years experience in B2B organizations
- Strong empathy for customers AND passion for revenue and growth
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background of post-sale and sales or business experience
- Excellent communication and presentation skills
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Relevant Bachelor’s degree; preference for computer science or related degrees
- Need - good excel skills. Want - good ppt skills
- Handling tough situations or unhappy customers

About Clickpost
About
ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.
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Dear Candidate,
We are urgently Hiring QA-Manual Testers for Hyderabad Location.
Position: QA Tester-Manual
Location: Hyderabad
Experience: 5-8 yrs
Salary: Best in Industry (20-25% Hike on the current ctc)
Note:
only Immediate to 15 days Joiners will be preferred.
Candidates from Tier 1 companies will only be shortlisted and selected
Candidates' NP more than 30 days will get rejected while screening.
Offer shoppers will be rejected.
Best Regards,
Minakshi Soni
Executive - Talent Acquisition (L2)
Rigel Networks
Worldwide Locations: USA | HK | IN


Experience in developing applications using .Net Core Ver. 6/7, ASP.Net MVC (C#), .Net Core Web API & Web App, Web Services, OOPS, SOLID principles.
Experience in software development and system architecture with Microsoft technologies.
Able to integrate the database objects with the Microservices.
Expert working knowledge of Multi-threading.
Solid experience in converting .NET Framework multi-threaded services into .NET Core.
Worked as part of a cross-functional team on code reviews, internal infrastructure, and process enhancement.
Understanding of CI/CD pipeline is mandatory.
Strong hands-on experience with C# and solid principles.
Expertise in entity framework core with code first approach.
Expertise in writing RESTful services.
Knowledge of RDBMS concepts.
Job Title: Junior Cloud Engineer
Job Description: As a Junior Cloud Engineer, you will be working closely with senior IT professionals to contribute to the development and optimization of cloud infrastructure, ensuring scalability, security, and efficiency. This role involves hands-on experience with cloud platforms, strong problem-solving skills, and a desire to learn and grow in a dynamic technology environment.
Experience: 1 to 2 Years
Qualifications: Any Graduate (IT field preferred)
Key Responsibilities:
• Will be responsible for infrastructure management with primary focus on designing,implementing, and managing cloud infrastructure.
• Collaborate with senior engineers to ensure the scalability, reliability, and performance ofcloud environments.
• Deploying and managing applications on cloud platforms
• Implementing and maintaining security measures for cloud resources.
• Proficient in installing, configuring, and maintaining software applications such as WAMP,XAMPP, Xcode, Android Studio, Apache, PHP, and others on various operating systems
.• Troubleshoot and resolve problems related to cloud infrastructure and services.• Collaborate with cross-functional teams .
Skills:
• Proficiency in a specific cloud platform (e.g., AWS, Azure, Google Cloud).• Understanding of cloud networking concepts.
• Familiarity with Amazon Web Services (AWS) and the ability to manage resources in AWSenvironments.
• Familiarity with CI/CD pipelines is an added advantage.
• Familiarity with DevOps practices and tools.
About Company: Nyusoft Solutions LLP is a Software development organization with a highly dynamic team of 50+ skilled Designers, Developers, Quality Analysts, Business Analysts and Project managers. At Nyusoft Solutions, we have set a benchmark in the minds of our customers for delivering quality solutions. We believe in breaking the stereotypes and constantly strive to deliver better quality with each delivery.Currently, we have our team based in India, USA and Australia. We have served customers across the globe and we have a strong customer base in many countries including India, Australia, UK, USA, Ireland, Canada, Philippines, and others.We have worked on 500+ projects across industries. Our works speaks for itself. https://www.nyusoft.com/portfolio/
For more details: https://www.nyusoft.com/

Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Ensuring achievement of strategic objectives – SLA’s and other revenue targets
- Building and maintaining relationships with all key stakeholders in the hospital supply chain and the vendor’s management team
- Strategizing and executing annual price discovery exercise and keep the formulary up to date
- Providing price and market-linked information to clients and be abreast with any risks of supply that may occur
- Representing the company during critical review meets at both client and vendor end
- Monitoring and controlling the receivables and payables regularly
- Reviewing the internal MIS and conducting weekly reviews for the senior management team
- Training and guiding the bulk supply team members to perform and grow in their respective functions
What you need to have:
- Pharma (Graduate) + M Pharm or MBA (Healthcare / General / Pharmaceutical)
- Hands-on Experience in hospital supply chain operations
- Clear and crisp communication skill – both spoken and written
- Proficient in data crunching and coming up with actionable insights for the
hospital’s management team - Sense of timeliness, organization skills and ability to handle urgencies in a
composed manner. - Culture fit of working in a fast-paced environment
- Background in Inventory management
- Process-oriented
- Problem-solving ability with an ability to handle multiple tasks simultaneously

Platform for creators to build communities and monetise them Social Networks have become more media platforms than “social” platforms. They are not designed to make real human connections. Demand for more intimate online places is higher than ever. Communities are in huge demand! Also, these “Ad-driven” platforms only reward top creators. Most creators are left out - no matter how engaged their audience is. They have to constantly beat algorithms to reach out to their own audience. Over 50 million people around the world consider themselves creators. 97% of them aren’t getting paid. As a result creators are flocking to platforms like Slack, Discord, Whatsapp & Telegram - none of which were built either for community engagement or creator monetisation. Community creators have to go through the pain of managing multiple third party tools to engage and monetise their community. LikeMinds helps creators to convert their audience into a branded private community. They can monetise it by selling digital products like memberships, group chats, events, consultations and courses. As a platform purpose-built for community entrepreneurs, LikeMinds has inbuilt tools for member acquisition, onboarding, retention, moderation, monetisation, and referrals. Our platform enables creators to drive high engagement and belonging via chat rooms, events, polls, member directory, and rewards. These features are in addition to powerful business tools like community website, subscription management, event reminders, analytics dashboard, cohort creation, in-app banners, data export, and much more. Custom integrations are also available for creators with existing assets. In the last few months, we have helped 100+ creators monetise their communities. These include entertainers, fitness & wellness trainers, professional domain experts, language instructors, life coaches, financial experts, micro-entrepreneurship coaches, and exam prep coaches. We are a team of entrepreneurs, techies and community builders with credible backgrounds supported by 2 large VCs
Skills Required -JavaScript, CSS, HTML 5, Angular -Strong knowledge of Angular is a must -Fluent in responsive design and mobile / tablet UI / UX -Web mobile (touch devices: mobiles and tablets) experience is expected -UI Performance: should have hands-on experience of optimizing page load, rendering, caching -Good understanding of AJAX and its UI implications -Understanding of REST Apis -Have worked on high scale growth projects in the past -Prior experience working in a tech startup is a plus
Responsibilities:
- System and network monitoring - configuring network devices, firewalls, access points, routers, and switches
- Deploy, Install, Configure and administer Linux Systems and Servers
- End-user support and troubleshoot technical issues
- IT Asset and device assignments, management, and maintenance
- G-Suite Administration
- Configure and provide Biometric and HID access
- Maintain licenses for all MTX Applications
- Interact with employees globally at the technical level, as required
- Perform Regular Audits of IT Assets and Applications
- Ability to configure and scale IT systems and networks for a rapidly growing organization
- Assist with hardware and software issues
- Assist in defining and documenting best practices and support procedures
- Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above
What you will bring:
- 4-7 Yrs experience in IT support and system administration
- Experience in network administration and Cisco Meraki
- Experience in System and network monitoring - configuring network devices, firewalls, access points, routers, and switches is a must
- Experience with Linux Server deployment and Administration
- Advanced knowledge of Ubuntu is a must
- Experience in tools like Jenkins, Docker, etc.
- Advanced knowledge of Windows, macOS
- Cisco CCNA Certification is a big plus
- Experience in Cybersecurity is good to have
- Experience working with G-Suite Administration is good to have
- Experience working with Biometric and HID access is good to have
- Familiarity with leading Infrastructure platforms such as GCP, Azure, and AWS is a big plus
- Knowledge of IT audit processes & standards such as HIPAA, SOC-2, SSAE18, and ISO-27001 is desirable.
- Key soft skills like -
- Flexible with multifaceted tasks and a team player
- High-level problem-solving
- Analytical and critical thinking capabilities
- Strong interpersonal and collaborative skills
- Exceptional written and verbal communication skills

- Must have very strong concepts of Software development process
- Must have hands-on and training experience on Core Java 8, Advance Java, Java Script, HTML, CSS, Web Architecture, Database Storage, HTTP & Rest
- C# & C++ or any backend language like Python preferred
- 2 to 6 years of experience in imparting technical training/ mentoring
- Should be good in Operating systems GNU/Linux, Network fundamentals,
- Must have knowledge on MS office (Excel/ Word/ PowerPoint)
- Must have knowledge on NetBeans/ Eclipse or any other IDE.
- Should have knowledge on any of the Unit Testing tools.
- Self-Motivated and passionate about technology
- Excellent analytical and logical skills and team player
- Must have exceptional Communication Skills/ Presentation Skills
- Good Aptitude skills is preferred
Responsibilities:
- Should be able to explore students to the whole development environment.
- Ability to quickly learn any new technology and impart the same to other employees
- Ability to resolve all technical queries of students
- Should be able to explain multiple ways of writing a program and help students analyze the best way to write the same program
- Conduct training sessions and drive the placement driven quality in the training
- Must be able to work independently without the supervision of a senior person
- Participate in reviews/ meetings



