Customer Success manager
at Clickpost
2 - 7 yrs
₹4L - ₹12L / yr
Remote only
Skills
Customer Success
SaaS
Communication Skills
B2B Marketing
- Drive Customer Success Outcomes
- Increase renewal rates and reduce churn
- Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
- Drive new business growth through greater advocacy and reference-ability
- Optimize Customer Lifecycle
- Identify opportunities for continuous improvement
- Learn from best practices in industry
- Take Decisions on contentious issues during customer journey
- Manage Customer Success Activities
- Customer Support Management
- Customer Success Management
- Renewals
- Billing and Collections (along with finance)
- Advocating for Cross Sell and Upsell
- Inspire Customer Success Across Company
- Create company-wide culture of Customer Success
- Align with Marketing around marketing to existing clients
- Align with Product around driving product roadmap
- Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
- Create company-wide customer feedback loop
- Align with Finance around measurement and forecasting
- Align with Executive Team around key metrics and objectives
Requirements:
- 2+ years experience in B2B organizations
- Strong empathy for customers AND passion for revenue and growth
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background of post-sale and sales or business experience
- Excellent communication and presentation skills
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Relevant Bachelor’s degree; preference for computer science or related degrees
- Need - good excel skills. Want - good ppt skills
- Handling tough situations or unhappy customers
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
About Clickpost
Founded :
2015
Type :
Product
Size :
20-100
Stage :
Raised funding
About
ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.
Read more
Company social profiles
N/A
Similar jobs
NASDAQ listed, Service Provider IT Company
Agency job
via CaptiveAide Advisory Pvt Ltd by Abhishek Dhuria
Bengaluru (Bangalore), Hyderabad
10 - 15 yrs
₹45L - ₹50L / yr
Spring BootMicroservices
Vue.js
AngularJS (1.x)
Angular (2+) +10 more
Job Description:
Responsible for designing, developing, and maintaining full-fledged software platforms that can function independently without relying on third-party applications. Work on both the front-end and back-end development processes, using a range of technologies and languages such as Java, Springboot, microservices, cloud with Angular or react.
Essential functions:
- Strategic Architectural Design Lead the design and development of complex, enterprise-level software systems.
- Evaluate emerging technologies and recommend optimal architectural patterns.
- Ensure software solutions align with business requirements and long-term goals.
- Technical Leadership Mentor and guide junior developers on best practices and coding standards.
- Collaborate with cross-functional teams to coordinate development efforts.
- Make data-driven decisions to optimize system performance and scalability.
- FullStack Development Hands-on coding and implementation of front-end, back-end, and database components.
- Develop robust APIs, microservices, and cloud-native applications.
- Implement security measures and ensure compliance with industry standards.
- Continuous Improvement Identify opportunities to refactor and modernize existing systems.
- Automate deployment pipelines and streamline DevOps processes.
- Conduct code reviews and provide constructive feedback to the team.
- Knowledge Sharing Document technical specifications, design patterns, and implementation details.
- Conduct training sessions and workshops to upskill the development team.
- Stay-up-dated on the latest Java ecosystem and share industry insights.
Qualifications/ Experience & Skills:
- Computer engineering/ Computer Science OR equivalent degree.
- 10-15 Years of total experience.
- As an experienced Full Stack Architect, individuals would be responsible for driving the technical vision, leading the development team, and ensuring the delivery of high-quality, scalable software solutions that meet business objectives.
- Notice period: immediate - 30 days would be preferred.
Would be a plus :
- Experience in Enterprise architecture
Read more
Noida
3 - 7 yrs
₹4L - ₹10L / yr
Salesforce US Sales
Business Development
Cold Calling
Sales
Salesforce
🚀 We Are Hiring | Salesforce US Consulting Sales – Business Development Manager
We’re actively looking for a Business Development Manager with proven experience in Salesforce Consulting Sales, specifically targeting the US market. This is a full-time, onsite role for individuals who are passionate about enterprise sales and building long-term client relationships within the Salesforce ecosystem.
🔍 Role Overview:
Position: Business Development Manager – Salesforce Consulting Sales
Industry: IT Services / Salesforce Consulting
Location: Onsite – Noida, Sector 62 (NCR region)
Working Days: Monday to Friday (5 days working)
Experience Level: 3–7 years in Salesforce sales, with at least 2+ years in consulting services sales for the US market
✅ Mandatory Requirements:
Must have hands-on experience selling Salesforce Consulting Services (implementation, customization, integration, support, etc.)
Strong understanding of Salesforce ecosystem and partner network
Experience in end-to-end sales cycles, including lead generation, prospecting, client meetings, proposal building, and closing deals
Demonstrated success in selling to US-based clients (preferably SMBs and mid-enterprise)
Should not be limited to Salesforce product/license sales – consulting services sales is essential
📚 Training & Support:
Structured onboarding and domain-specific training will be provided
Ongoing support from technical pre-sales and delivery teams to help close deals
🎯 Key Responsibilities:
Identify and qualify new opportunities for Salesforce consulting services in the US market
Build and maintain a strong sales pipeline and client relationships
Collaborate with delivery and technical teams to ensure alignment on client needs and expectations
Actively participate in RFPs, proposals, and client presentations
Maintain and update CRM records with accurate sales data and progress
💡 What We’re Looking For:
Excellent communication and presentation skills
Strong client engagement and consultative selling approach
Passion for technology, business consulting, and continuous learning
Self-motivated, target-driven, and able to work independently in a fast-paced environment
📣 Referrals Welcome!
If you know someone with the above experience, especially in Salesforce consulting sales for the US market, we’d love to connect. Please feel free to share referrals or tag potential candidates.
Let’s build success together – one Salesforce solution at a time!
Read more
NCR (Delhi | Gurgaon | Noida)
2 - 7 yrs
₹10L - ₹25L / yr
Marketing
Growth Hacking
Role and Responsibilities
1. Manage the Acquisition and retention Funnels for the Manufacturer and
Retailer business lines
2. Manage growth metrics like CAC and Cost of Retention for the Retailer product
3. Manage the Optimization and Automation of the above funnels in collaboration with
the Product team
4. Formulate & execute ROI driven Marketing strategies for all aspects
5. Work closely with the Business, Product and Customer Delight Leaders
7. Define processes for the marketing team to ease and optimize intra and inter team
as well as external communications
Build the Marketing Vision
1. Be the voice of the users internally and the voice of brand externally
2. Stay on top of changing trends and strategic priorities through in-depth data
analysis to predict user behavior
3. Gain a deeper understanding of the market and the customer
4. Follow OKR framework religiously and manage implementation at all levels
Nurture the Culture
1. Sustain innovation and experimentation as part of the Growth process
2. Respect and value user-facing teams and their experience and try to learn as much
as possible from them
3. Impart data-driven decision making habits coupled with intuitive experimentation on
the basis of user understanding
4. Know when to pull the plug and switch to a new initiative as per the need
5. Be quick at decision making and stay highly purpose-driven
Perks
● Work with the Founding team to create one of the MOST Valued B2B companies in
times to come
● Be a pioneer in an emerging and futuristic business space
● Opportunity to create an impact as a C-Suite leader
● Massive learning and execution opportunities at a large scale
● Non-hierarchical, a flat and transparent culture where we also have lots of fun
● Pay at par with market salaries + stock options and a steep growth curve
1. Manage the Acquisition and retention Funnels for the Manufacturer and
Retailer business lines
2. Manage growth metrics like CAC and Cost of Retention for the Retailer product
3. Manage the Optimization and Automation of the above funnels in collaboration with
the Product team
4. Formulate & execute ROI driven Marketing strategies for all aspects
5. Work closely with the Business, Product and Customer Delight Leaders
7. Define processes for the marketing team to ease and optimize intra and inter team
as well as external communications
Build the Marketing Vision
1. Be the voice of the users internally and the voice of brand externally
2. Stay on top of changing trends and strategic priorities through in-depth data
analysis to predict user behavior
3. Gain a deeper understanding of the market and the customer
4. Follow OKR framework religiously and manage implementation at all levels
Nurture the Culture
1. Sustain innovation and experimentation as part of the Growth process
2. Respect and value user-facing teams and their experience and try to learn as much
as possible from them
3. Impart data-driven decision making habits coupled with intuitive experimentation on
the basis of user understanding
4. Know when to pull the plug and switch to a new initiative as per the need
5. Be quick at decision making and stay highly purpose-driven
Perks
● Work with the Founding team to create one of the MOST Valued B2B companies in
times to come
● Be a pioneer in an emerging and futuristic business space
● Opportunity to create an impact as a C-Suite leader
● Massive learning and execution opportunities at a large scale
● Non-hierarchical, a flat and transparent culture where we also have lots of fun
● Pay at par with market salaries + stock options and a steep growth curve
Read more
Remote, Chennai
2 - 6 yrs
₹4L - ₹7L / yr
JavaJ2EE
Struts
Spring
Hibernate (Java)
+1 more
AvatarSoft is a team of seasoned "Temenos T24 Certified" IT Professionals with over 20 years' combined experience in Financial Transformation. We are a growing company across 3 continents and 4 countries deployed in an offshore and onsite model. Our professionals have worked in major Software firms, Consultancy firms, Financial Institutions, and Credit Unions across the globe.
Avatarsoft is a rapidly evolving banking software consulting firm that renders leading edge to its clients . Avatarsoft brings profound expertise, resolute culture and provides strategical T24 / Transact transformation solutions through cutting edge services. We embrace our journey, by striving to remain the trusted and ethical business partner that delivers IT consulting to implement Temenos T24 Transact / Infinity, banking transformation projects and provides business value to our clients and etc,.
Our Locations: Canada, U.S.A, Netherlands, Mexico, India(Chennai), UAE.
This is for our Chennai Office , however work from home can be considered during pandemic or lockdowns .
- Java / JavaScript Developer Job Description (Minimum 2 years Experience in Java)
- Good in Core Java, Multithreading, J2EE, web services (REST, SOAP).
- In-depth knowledge on Java Script and object-oriented technique .
- Should be able to work independently
- Familiar on Front-end technologies like AngularJS or Node JS or Spring boot is a real Plus
Read more
at Altimetrik
8 recruiters
Agency job
via SOT-Science of talent Acquisition consulting services Pvt Ltd by Accounts SOT
Hyderabad
5 - 6 yrs
₹12L - ₹18L / yr
JavaJ2EE
Spring BootMicroservices
Amazon Web Services (AWS)Java Backend
Experience : 5+ years (Immediate Joiner)
Location: Hyderabad(Remote)
- Core Java, SpringBoot, MicroServices
- DB2 or any RDBMS database application development
- Linux OS, shell scripting, Batch Processing
- Troubleshooting Large Scale application
- Experience in automation and unit test framework is a must
- AWS Cloud experience desirable
- Agile Development Experience
- Complete Development Cycle ( Dev, QA, UAT, Staging)
- Good Oral and Written Communication Skills
Read more
Bangalore
3 - 7 yrs
₹5L - ₹12L / yr
Acquisition
Recruitment
Recruitment/Talent Acquisition
Work with a world-class team of finance and tech experts and grow with a leading MNC startup!!
Our client is a VC-backed fintech platform that focuses on automating the tax and financial systems for individuals across the globe. Their app uses a smart AI process and calculates various taxes and expenses as per the local law to show accurate deductions and charges in real-time and in an itemised manner. This helps the users to identify and manage their expenses and save more time and money. Secured by Mastercard and other well-known Payment Gateway products, the app makes sure not to store or share any user details like names and passwords, upholding utmost data security. With the founders and the team working out of the US and India, they are ensuring that their customers don’t have to worry about any expense ever again!
As a Talent Acquisition Manager - Tech, you will identify, source, interview, and hire candidates for all development positions.
You will be a hustler with proven experience sourcing candidates in a technical/ creative field, with a tireless approach to researching and contacting the world's best talent, and an undying passion for the company and its vision.
What you will do:
- Hustling and coming up with creative ways to source the smartest candidates
- Identifying and approaching potential candidates in engineering and product
- Utilizing LinkedIn, job boards, and other sources to effectively source passive candidates
- Building candidate databases: targetting organizations and markets, establishing networks and qualifying prospects
- Reading professional publications, maintaining personal networks, and participating in professional organizations in order to keep on top of job and industry knowledge
- Effectively tracking outreach, candidate flow, and preparing recruiting reports
- Effectively representing the company, its vision, and the team to potential candidates
Desired Candidate Profile
What you need to have:- Bachelor’s degree and 3+ years of recruiting experience, in the tech industry
- Excellent interviewing, networking, interpersonal, and communication skills
- Experience engaging and attracting passive candidates
- Ability to positively represent the organization to potential candidates
- Ability to handle confidential and proprietary information
- Superior ability to build and maintain relationships
- Proficient with MS Office
- Important but not necessary:
- Recruitment agency background.
- Experience in tech/ engineering recruiting.
- Track record of success in owning and executing the process to identify and attract talent for immediate business needs, as well as for critical long-term talent pipelines
Read more
NCR (Delhi | Gurgaon | Noida)
5 - 7 yrs
₹10L - ₹12L / yr
Android Development
KotlinJavaModel-View-View-Model (MVVM)
MVP
+8 more
Are you looking to join a team which is young, super talented & damn cool. A supportive group of professionals that believes in doing things the right way. Then the below opportunity is for you:
Our client is a full stack fitness and lifestyle brand and is Indias largest app that is making fitness affordable, accessible and enjoyable through technology, data and intelligence. Available on iOS and Android, this app allows subscribers to work out at anywhere, anytime, and chose from a variety of available workout options like: gym workouts, yoga, Zumba, Pilates, spinning, kickboxing, CrossFit, and MMA. It gives access to 3000+ top gyms and fitness studios, fitness coaching plans and personal nutrition assistance and more in Ahmedabad, Bengaluru, Delhi-NCR, Hyderabad, Jaipur, Mumbai, Pune.
Founded in 2015 by a CII member and serial entrepreneur, our client is democratizing and digitizing the Indian health & fitness ecosystem by offering workouts close to your home, office or your favorite neighborhood.
As a Android Developer, you will collaborate effectively with cross-functional teams such as Product Management, Business Development, and Operations, and use all your expertise to ensure superior solutions to match our scale of operations.
Our client is a full stack fitness and lifestyle brand and is Indias largest app that is making fitness affordable, accessible and enjoyable through technology, data and intelligence. Available on iOS and Android, this app allows subscribers to work out at anywhere, anytime, and chose from a variety of available workout options like: gym workouts, yoga, Zumba, Pilates, spinning, kickboxing, CrossFit, and MMA. It gives access to 3000+ top gyms and fitness studios, fitness coaching plans and personal nutrition assistance and more in Ahmedabad, Bengaluru, Delhi-NCR, Hyderabad, Jaipur, Mumbai, Pune.
Founded in 2015 by a CII member and serial entrepreneur, our client is democratizing and digitizing the Indian health & fitness ecosystem by offering workouts close to your home, office or your favorite neighborhood.
As a Android Developer, you will collaborate effectively with cross-functional teams such as Product Management, Business Development, and Operations, and use all your expertise to ensure superior solutions to match our scale of operations.
What you will do:
- Developing apps and building exceptional products
- Working in a cross-functional and collaborative environment using cutting edge technologies that continuously drive innovation forward
- Being part of a team of highly skilled and passionate people across multiple time zones
- Owning code quality and experience in writing extensive unit tests
- Ensuring that the development is leveraging common methods and best practices.
- Handling Code Reviews, Setup guidelines for Development.
- Enforcing consistent development patterns and security architecture.
- Carrying out A/B testing and be data-driven while approaching solutions to problems.
- Creating working prototypes and proof of concepts at tech scoping stage to demonstrate the feasibility.
What you need to have:
- Bachelors/ Masters degree in computer science, Engineering or a related subject
- Minimum of 5 years of work experience in mobile application development
- Proficiency in Problem Solving, Data Structures, and Algorithms
- Strong knowledge of design concepts and constraints on mobile platforms
- Proficiency in Java/ Android/ Excellent in Kotlin & Flutter language
- Demonstrable experience building excellent mobile apps that are currently in Google PlayStore
- MVP/ MVVM architecture
- Firebase services
- Local databases (SQLite, firebase DB)/ORM (Green DAO, Room)
- Experience with a scalable architecture, while maintaining a hands-on role with code development
- Excellent teamwork skills, flexibility, and ability to handle multiple tasks
- Excellent analytical, problem-solving skills and Setting & following targets and timelines
- High proficiency in Android frameworks and core components
- Bug fixing
Read more
Ahmedabad
1 - 3 yrs
₹3L - ₹5L / yr
Business Development
Sales
Client Servicing
Presales
Salesforce
+1 more
- You will proactively engage with both the senior stakeholders and co-founder to understand their business goals and help them to build an effective sales plan
- Develop and execute sales strategies and identify target sectors, responsible for agency sales and business development activities PAN India
- The role would be dynamic in nature and would include finding prospective clients, designing pitches, strategizing, planning, meeting prospects, and closing deals independently
- Ability to put together large complex proposals that speak to the client’s needs, concerns, and objectives
- Expert in creating sophisticated sales model/pipeline and running them for a profitable business venture
- Should have experience with selling digital services like Website & Application Development and Design, Branding, Packaging & Publication Design and Digital Marketing end-to-end
- Analyze & prepare annual sales budgets, responsible for generating revenue collection, establish strategic plans to achieve maximum profits, and expand customer base through extensive marketing
- Ability to analyze and implement marketing strategies and develop sales initiatives
- Drive strategies to increase product & service awareness by observing the market, competitors, and industry trends as well as projections for the future
- Prospect for potential new clients, acquiring and maintaining a healthy relationship with them
- Negotiating with stakeholders
- Must have prior experience in handling large & multiple accounts
- Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities
- Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales
- Submit weekly progress reports and ensure data is accurately entered
- Forecast sales targets and ensure they are met by the team
- Develop and execute sales strategies and identify target sectors, responsible for agency sales and business development activities PAN India
- The role would be dynamic in nature and would include finding prospective clients, designing pitches, strategizing, planning, meeting prospects, and closing deals independently
- Ability to put together large complex proposals that speak to the client’s needs, concerns, and objectives
- Expert in creating sophisticated sales model/pipeline and running them for a profitable business venture
- Should have experience with selling digital services like Website & Application Development and Design, Branding, Packaging & Publication Design and Digital Marketing end-to-end
- Analyze & prepare annual sales budgets, responsible for generating revenue collection, establish strategic plans to achieve maximum profits, and expand customer base through extensive marketing
- Ability to analyze and implement marketing strategies and develop sales initiatives
- Drive strategies to increase product & service awareness by observing the market, competitors, and industry trends as well as projections for the future
- Prospect for potential new clients, acquiring and maintaining a healthy relationship with them
- Negotiating with stakeholders
- Must have prior experience in handling large & multiple accounts
- Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities
- Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales
- Submit weekly progress reports and ensure data is accurately entered
- Forecast sales targets and ensure they are met by the team
Read more
Kolkata, NCR (Delhi | Gurgaon | Noida)
2 - 6 yrs
₹3.5L - ₹7L / yr
Laravel
Javascript
HTML/CSS
GitSVN
+9 more
If you want to lay a strong foundation to your career with a fast growing and the most robust IT company, then here is your chance. Come work with us.
Our client is a decade-old software development company, that offers its clients a wide range of customized web, mobile, and eCommerce tools and software. They are known to use advanced languages and platforms used to build reliable, secure, and scalable solutions for their business clients as well as individual customers. Their disruptive craftsmanship and strategy help in high-performance growth and allows customers to transform digitally and competitively.
Their products are being used by most of the banks and NBFCs in India, apart from clients from other industries. The founder is an IIM and MDI alumni and has experience of more than 13 years in business and strategic roles in MNCs. The company has been accredited by the government as a premier IT company, committed to quality and driven by customer success.
Our client is a decade-old software development company, that offers its clients a wide range of customized web, mobile, and eCommerce tools and software. They are known to use advanced languages and platforms used to build reliable, secure, and scalable solutions for their business clients as well as individual customers. Their disruptive craftsmanship and strategy help in high-performance growth and allows customers to transform digitally and competitively.
Their products are being used by most of the banks and NBFCs in India, apart from clients from other industries. The founder is an IIM and MDI alumni and has experience of more than 13 years in business and strategic roles in MNCs. The company has been accredited by the government as a premier IT company, committed to quality and driven by customer success.
As a Laravel Developer, you will be responsible for designing and managing the website back-end including database and server integration.
What you will do:
- Understanding and implementing security and data protection
- Managing both front-end and back-end web development requirements from a consumer.
- Taking full responsibility for task/ project execution
- Handling Payment Gateway integration and ecommerce development concepts
- Prioritizing own work and respect deadlines
What you need to have:
- Excellent skills in PHP Laravel
- Strong object-oriented programming skills
- General knowledge of both front-end and back-end web development from a consumer.
- Databases (more than one is desirable) MySQL, PostGRE, MongoDB
- Experience in Payment Gateway integration and ecommerce development concepts
- Should know about child theme and its structure.
- Proficient in CSS3/ HTML5
- Should know about source version control like git or svn etc.
- Familiar with AWS & Linux command line will be added advantage.
- Must be a team player with good communications
- Ability to solve problems quickly and efficiently
- Great aptitude and attitude towards learning
- Ability to prioritize own work and respect deadlines
Read more
Remote, Bengaluru (Bangalore)
3 - 7 yrs
₹19L - ₹36L / yr
Data Structures
JavaAlgorithms
PythonDear Aspirants,
We are looking for smart coders who are cognizant of business, product and quality.
Requirements
Have a taste for solving complex and interesting problems.
A solid foundation in computer science, with strong competencies in data structures, algorithms and software design.
Extensive and expert programming experience in any one programming language. Strong object oriented design skills, ability to apply design patterns, and an uncanny ability to design intuitive module and class-level interfaces. Experience with multi-threading and concurrency programming is must.
Worked in a startup like environment with high levels of ownership and commitment.
Should have basic operational experience including deployments and maintenance of aws services like ec2, rds, sns, sqs, route53 etc.
Strongly practice writing unit and integration tests with reasonable coverage of code.
Experience building highly scalable business applications, which involve implementing large complex business flows.
Bachelors or higher degree in Computer Science or related technical discipline.
Regards,
Cibi M Thomas
Read more
Why apply to jobs via Cutshort
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
Follow CutshortUsers love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort