Cutshort logo
Clickpost logo
Customer Success manager
Customer Success manager
Clickpost's logo

Customer Success manager

Ridhi  Dhariwal's profile picture
Posted by Ridhi Dhariwal
2 - 7 yrs
₹4L - ₹12L / yr
Remote only
Skills
Customer Success
SaaS
Communication Skills
B2B Marketing
  • Drive Customer Success Outcomes
    • Increase renewal rates and reduce churn
    • Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
    • Drive new business growth through greater advocacy and reference-ability
  • Optimize Customer Lifecycle
    • Identify opportunities for continuous improvement
    • Learn from best practices in industry
    • Take Decisions on contentious issues during customer journey
  • Manage Customer Success Activities
    • Customer Support Management
    • Customer Success Management
    • Renewals
    • Billing and Collections (along with finance)
    • Advocating for Cross Sell and Upsell
  • Inspire Customer Success Across Company
    • Create company-wide culture of Customer Success
    • Align with Marketing around marketing to existing clients
    • Align with Product around driving product roadmap
    • Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
    • Create company-wide customer feedback loop
    • Align with Finance around measurement and forecasting
    • Align with Executive Team around key metrics and objectives

Requirements:

  • 2+ years experience in B2B organizations
  • Strong empathy for customers AND passion for revenue and growth
  • Ability to manage influence through persuasion, negotiation, and consensus building
  • Ideally combined background of post-sale and sales or business experience
  • Excellent communication and presentation skills
  • Deep understanding of value drivers in recurring revenue business models
  • Analytical and process-oriented mindset
  • Demonstrated desire for continuous learning and improvement
  • Relevant Bachelor’s degree; preference for computer science or related degrees
  • Need - good excel skills. Want - good ppt skills
  • Handling tough situations or unhappy customers
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Clickpost

Founded :
2015
Type :
Product
Size :
20-100
Stage :
Raised funding

About

ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.

Read more

Connect with the team

Profile picture
Divya Jha
Profile picture
Ridhi Dhariwal

Company social profiles

N/A

Similar jobs

NeoGenCode Technologies Pvt Ltd
Gurugram
5 - 25 yrs
₹10L - ₹50L / yr
skill iconRust
Team leadership
Technical Architecture

Job Title : Rust Tech Lead/Senior Rust Developer

Experience : 5+ Years

Relevant Experience in Rust : 3+ Years

Location : Gurugram

Employment Type : Full-Time


Role Summary :

  • We are looking for a Rust Tech Lead/Senior Rust Developer with 5+ Years of software development experience, including 3 to 4 Years of expertise in Rust.
  • In this role, you will lead a team of developers, guide technical decisions, and ensure the development of robust Rust applications.


Key Responsibilities :

  • Lead and mentor a team of Rust developers.
  • Develop and maintain high-quality Rust code.
  • Collaborate with cross-functional teams to ensure software stability.
  • Troubleshoot and resolve issues in Rust applications.


Qualifications :

  • 5+ Years in Software Development.
  • 3 to 4 Years of professional Rust experience.
  • Strong problem-solving skills and experience in team leadership.


Preferred Skills :

  • Systems programming and concurrent programming experience.
  • Familiarity with Git and other version control systems.
Read more
Market research on consumer products, commercial industries,
Market research on consumer products, commercial industries,
Agency job
via Infinium Associate by Toshi Srivastava
Hyderabad, Bengaluru (Bangalore)
4 - 9 yrs
₹15L - ₹25L / yr
skill icon.NET
SQL
ASP.NET
skill iconHTML/CSS
skill iconJavascript
+4 more

.Net core(3.1, 5, 6), ASP.net, SQL, Microservices, Angular – ( version 6/7 ), Majorly on Angular 8.

  • Minimum 2 Years of experience on Angular (Version 6 OR above), .Net Core and SQL and these skills must be mentioned in project details on CV.


Read more
Nudge
at Nudge
2 candid answers
1 product
Eman Khan
Posted by Eman Khan
Bengaluru (Bangalore)
2 - 4 yrs
₹15L - ₹26L / yr
skill iconReact.js
skill iconNextJs (Next.js)
skill iconJavascript
skill iconRedux/Flux

About Nudge

At Nudge, we enable consumer companies to automate experimentation and deliver personalized user experiences in real-time. We’re backed by marquee investors across the globe and are now expanding our founding team.


Role Description

As a Frontend Engineer you'll take charge of our dashboard and frontend architecture, working directly with the CTO to scale our platform.


Responsibilities

  • Lead front-end web development for Nudge, including the main Dashboard, Chrome Extension, and Web SDK.
  • Collaborate closely with the product and design teams to implement intuitive, high-performance user interfaces.
  • Ensure code quality by implementing industry best practices, scalable architecture, and maintainable coding standards.
  • Plan and architect features proactively, while remaining flexible and adaptable to changing product requirements.
  • Optimize application performance through effective network optimization, caching strategies, and efficient state management.
  • Demonstrate a strong command of TypeScript, JavaScript, React, Next.js, Redux Toolkit, React Query, and browser storage mechanisms (localStorage, sessionStorage, cookies).


What We’re Looking For

  • Expertise in React, Next.js, JavaScript, and Redux Toolkit.
  • Strong fundamentals in core JavaScript and deep understanding of browser internals.
  • Experience with web storage mechanisms (local/session storage).
  • Hands-on experience building and scaling SaaS dashboards and SDKs.
  • Demonstrated ownership - you've built things end-to-end in a startup environment.
  • Bonus: Published open-source packages on NPM or similar.


Good to Have

  • Integrate and leverage LLM capabilities within our products; familiarity with LangChain and Vercel AI SDK is highly desirable.


If you think you’d be a good fit for this role, we’d love for you to apply!

Read more
Sublime Data Systems Private Limited
Shweta Rishiraj
Posted by Shweta Rishiraj
Ahmedabad
7 - 10 yrs
₹20L - ₹40L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconMongoDB
+1 more

We're seeking an experienced Senior Tech Lead to oversee both frontend and backend teams for a production-ready enterprise project. You should possess strong managerial skills along with an entrepreneurial mindset. In this dynamic role, you'll collaborate with cross-functional teams to design, build, and deploy products aligned with our vision and strategy. Your leadership will be key in driving product success from conception to launch, ensuring they meet business objectives and user expectations.


Experience: 7+ Year


Working Time: 12.30 PM to 9.30 PM


Responsibilities:

  • Lead and mentor developers: Provide guidance and support to ensure high-quality deliverables and drive engineering best practices. Experienced in leading development teams, fostering collaboration, and mentoring junior engineers for adherence to best practices.
  • Collaborate with cross-functional teams: Define project requirements, timelines, and priorities, and coordinate product releases.
  • Architect scalable solutions: Design systems for both frontend and backend that are maintainable using modern architecture patterns and RESTful API design principles.
  • Project Management Skills: Proficient in Agile methodologies, managing timelines, and prioritizing tasks effectively to ensure project success.
  • Define product features: Set sprint goals and translate user feedback into actionable enhancements.
  • Problem-Solving Skills: Analytical problem-solver adept at addressing technical challenges and implementing practical solutions.
  • Analyze data: Validate product goals and adapt strategies accordingly, and track project progress to ensure timely delivery of features.
  • Test and accept product features: Ensure accurate implementation of product features based on user stories.


Requirements

  • Bachelor's / Master’s degree in Computer Science or related field.
  • Minimum of 3 years of experience in a leadership role.
  • Nice to have: Experience in building a product from concept to launch.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
  • Strong proficiency in NodeJS, RESTful APIs, Weaviate Vector Database, and graph databases.
  • Proficient in NestJS with full lifecycle experience and expertise in MongoDB integration.
  • Proficient in MongoDB, with expertise in NoSQL principles, instance management, data modeling, and efficient query optimization for cloud and on-premise environments.
  • Strong proficiency in ReactJS, NextJS, MaterialUI, and React Query.
  • Proficient in TypeScript development, skilled in building type-safe applications and leveraging TypeScript configurations for enhanced development efficiency.
  • Proficient in AWS services, specializing in Lambda for serverless computing, API,Gateway for secure API management, and integration with IAM, S3, and CloudWatch.
  • ​Knowledge of CI/CD principles and tools to automate the testing and deployment of applications.


Benefits

  • Gain real-world experience in corporate functioning.
  • Learn to collaborate with diverse teams and meet deadlines in a professional environment.
  • Access various learning and development programs to explore your passion.
  • Work in a fast-paced, rapidly expanding tech team undergoing a revamp, with exposure to advanced technology and tools relevant to your role


Read more
Numeric Technologies
Rimshi Shiju
Posted by Rimshi Shiju
Pune
5 - 7 yrs
₹12L - ₹25L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
es6
OOAD
+9 more

Responsibilities

Develop high quality, secure, stable code for use in products and solutions for

customers, making it easier for other developers to maintain, enhance, reuse,

and localize

Work with Product Owner and/or Product Manager/Team to understand and help

refine functional requirements for new products

Develop and outline architecture and relationships between subsystems and

participates in review of those designs

Investigate and, if necessary, prototype technologies and algorithms relating to

the task

Break down a large problem into smaller components and provide a clear

solution for each piece

Ensure new code, feature or software product meets performance goals/metrics

Research external best practices and emerging technologies for possible

incorporation into company products and methodologies

Write and maintain the code following Test-Driven-Design principles


Minimum Qualifications

Bachelor’s degree in any Engineering discipline from reputed engineering

college

5 to 7 years of strong programming skills in Web and Cloud Technologies

Should have a very strong foundation in JavaScript, and must have a clear

understanding of basic web fundamentals such as prototype based inheritance,

scopes, Event Loop, Memory Management in JS, etc

Should be good at developing modular front-end applications and is expected to

have the knowledge to create good abstractions that can be reused . Should also

have in-depth understanding of latest ES6 standards such as spread operators,

arrow functions, etc

Should have strong programming skills in Web and Cloud Technologies

Should be strong in OOAD Concepts

Should have a strong hands-on in React, Typescript

Should have Hands-on experience in any of the backend language.

Should understand latest paradigms in Front End Development such as Pub-Sub

Pattern, Redux, RxJS, Service Workers, Client Caching, Lazy Loading, Dynamic

Injection, Bundle Optimisation, etc

Should have very good hands-on knowledge of CSS3 & HTML5

Should have good knowledge of Postman API Platform

Should have experience with Amazon web services – ECS, Lambda, S3, SQS, etc

Should have Hands-on experience of developing RESTful web services and

integrating the same with heterogeneous clients

Should have Hands-on experience with Relational or NoSQL Database’s

Should have a very clear understanding of TDD is expected and should have

good exposure to writing UT's and designing UI components with testability in

mind

Should have Strong Communication and Analytical skills

Flexibility under changing conditions and the ability to multi-task between

projects

Preferred Qualifications

Hands-on experience with C++

Nice to have experience with Python

Nice to have experience with CI/CD tools like Docker, Jenkins, etc

Nice to have a hands-on & Understanding of CSS Pre-processors such as SASS,

LESS, etc

Read more
Preludesys India Pvt Ltd
at Preludesys India Pvt Ltd
1 video
2 recruiters
Chithresh Shivashnakar
Posted by Chithresh Shivashnakar
Chennai
4 - 8 yrs
₹10L - ₹18L / yr
Progressive Web Apps (PWA)
Power Apps
Power Automate
canvas

As a Power Apps Developer for PreludeSys, you will:

 

·       Understanding BRD and detail design documents and overall architecture of the application being worked on.

·       Creating, modifying and upgrading canvas, model and portal applications as per the specifications and needs of the customer within the timeframe specified.

·       Look at the defects, issues raised and fix it within the assigned SLA. Periodically review metrics to understand gaps and equip with training, Online courses.

·       Process Improvement, Suggestion of tools, Identifying automation, reusable opportunities. Support organizational initiatives and be an enthusiastic participant.

·       Keep all the stakeholders aware of the Update on Progress, Issues, Clarifications, Dependencies in a short but complete status update. Guiding the team on technical challenges.

 

You Are Great At:

 

·       Power Apps developer with 2+ years of work experience in Power Apps.

·       Experience in creating Canvas, Model and Portal applications.

In-Depth Knowledge of Power Automate.

·       Used dataverse, Approval flows, connectors.

              Created both basic, Advanced forms for Portal, Familiar with UI Customization, Liquid Code.

Must Have:

 

·       Bachelor’s degree in software engineering, computer science or similar program

·       5 to 7 Years of work experience

·       In-Depth Knowledge in Power Apps concepts

·       Experience with Power Apps,Power Automate

·       Knowledge on Agile concepts

·       Excellent Oral and Written Communication skills

Read more
EmerTech Innovations
at EmerTech Innovations
1 recruiter
Aarti T
Posted by Aarti T
Remote only
0 - 2 yrs
₹3L - ₹6L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
Position: Bank-end Developer


● Familiarity with most of the following programming languages/frameworks : Javascript,

node.js.

● Familiarity with SCM tools like Git and code editors like VSCode.

● Adequate knowledge of Relational and non-relational Databases like mysql and mongoDB.

● Functional knowledge or hands on design experience with Web Services (REST)

● A solid understanding of how web applications work including security, session

management, and best development practices (Basic Auth, JWT, etc).

● Knowledge of Blockchain, Linux OS, CI/CD, cloud platforms like AWS, GCP, etc, is a plus.


Location: Mumbai

Type: Full-time

Start Date: Immediate

Salary: To be discussed
Read more
Banking Finance / Investment banking / Capital market
Banking Finance / Investment banking / Capital market
Agency job
via Tekfortune Inc by Shubham Sharma
Bengaluru (Bangalore), Mumbai, Navi Mumbai
4 - 7 yrs
₹8L - ₹12L / yr
Functional testing
UAT testing
uat
Regression Testing
Investment banking
+15 more

Role/Title: Functional QA

Location: Mumbai/Bangalore 

 

Fulltime/Permanent role

Notice period should not exceed more than 60days


Job Responsibilities:

Test Analyst:

  • Good Communicator, 4 to 7 years, BFSI domain exp.(Investment banking/Capital Market/Wealth Management) is a must.

Skills & tools needed:

  • Agile exp. and knowledge, end to end testing, UAT, regression, automation test frameworks.

Testing tools: JIRA, ALM

  • Hands-on experience on test planning/test strategy, defect validation, sending status reports
Read more
TBM Technologies Pvt
at TBM Technologies Pvt
1 recruiter
HR Team
Posted by HR Team
Remote, Okhla, NCR (Delhi | Gurgaon | Noida)
1 - 2 yrs
₹2L - ₹3L / yr
skill iconPython
skill iconDjango
Webservices

About TBM Technologies Pvt Ltd

Established in 2006, we are a research-driven 'machine-to-next' technology company. In 2018, we were recognized as the 'Telecom Technology Company of the Year - India'. We were named 'Most Innovative Software Development Company - India in 2017' and 'Best Telecom Software Company - India'. Other awards include being named among the '20 Most Promising Software Development Companies' and recognition by GSMA at the Mobile World Congress 2011. Our smart solutions enhance lifestyles and save lives, by enabling more effective communications.

With our proprietary software and technologies, we deliver solutions to telecom operators, including Airtel, Dialog Axiata, Verizon Wireless, Vodafone, and Idea. A dedicated research team focuses on next-generation solutions with sensors, smart devices, location 5.0 technology, multi-lingual multi-modal communication, omnichannel delivery platforms, cloud technologies, virtualization, rack servers, mobile phones, analytics, machine learning, and IoT.



Responsibilities :

1. Creating visually appealing, sustainable and reliable enterprise grade web applications.

2. Working with the latest frameworks and technologies used in Python, Django and web development.

3. Integrating Python applications with cross-platform web services.

4. Utilize Agile and other advanced methodologies to document, design, develop, deploy and maintain Python applications, services and solutions.

5. Staying up to date by learning new technologies and software.

6. You will be empowered to express your opinion to help shape the design of the product.

7. Creating products that will involve you from design to completion.

8. You will be part of several initiatives that help people and save lives on a very large scale across many countries.

Our Requirements :

1. Bachelor's degree in Computer Science or BTech from a reputable university or related field or equivalent military or industry experience

2. Some prior training courses in C or Python Web Development.

3. Experience with Apache and MySQL will be appreciated.

4. Experience with performance profiling and performance tuning enterprise applications.

5. Self-Learning, motivated, and disciplined attitude.

6. High level of logic and reasoning skills.

7. Good verbal and written communication skills.

Required Experience: A minimum experience of 1 year of working in Python.
Read more
Zyla Health (https://www.zyla.in)
Zyla Health (https://www.zyla.in)
NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹8L - ₹15L / yr
skill iconJava
skill iconAndroid Development
ReactiveX
Skills Solid foundation in computer science, with strong competencies in data structures, algorithms and databases. Java, of course! Special attention to kotlin fanatics. The tech stack already includes - dropwizard(java), tensorflow (python), mysql, rabbitmq, android(java), react, angular and nginx. Knack for solving complex and interesting problems. Worked in startup like environment with high levels of ownership and commitment. Of course excellent coding skills! – ability to convert design into code. Thinking TDD is a plus. Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with huge amount of data. Experience with multithreading and concurrency programming. Eagerness to always keep learning latest technologies. Responsibilities Design and build our android applications for patients as well as doctors: Conceptualize, design and develop SDKs - end to end chat platform with support for rich multimedia, futuristic interactions specific to doctor-patient conversation (audio, video, AR and much more), a gamified system which drives behavior changes and our very own healthcare expert-cum-friend chatbot, always assisting doctors and the patients. Collaborate with cross-functional teams to define, design, and ship new features. Unit-test code for robustness, including edge cases, usability, and general reliability. Continuously discover, evaluate, and implement new technologies to maximize development efficiency. Write clean, maintainable code while rapidly iterating and shipping. Participate in all phases of development, from design to implementation, unit testing, and release.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos