
- Drive Customer Success Outcomes
- Increase renewal rates and reduce churn
- Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
- Drive new business growth through greater advocacy and reference-ability
- Optimize Customer Lifecycle
- Identify opportunities for continuous improvement
- Learn from best practices in industry
- Take Decisions on contentious issues during customer journey
- Manage Customer Success Activities
- Customer Support Management
- Customer Success Management
- Renewals
- Billing and Collections (along with finance)
- Advocating for Cross Sell and Upsell
- Inspire Customer Success Across Company
- Create company-wide culture of Customer Success
- Align with Marketing around marketing to existing clients
- Align with Product around driving product roadmap
- Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
- Create company-wide customer feedback loop
- Align with Finance around measurement and forecasting
- Align with Executive Team around key metrics and objectives
Requirements:
- 2+ years experience in B2B organizations
- Strong empathy for customers AND passion for revenue and growth
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background of post-sale and sales or business experience
- Excellent communication and presentation skills
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Relevant Bachelor’s degree; preference for computer science or related degrees
- Need - good excel skills. Want - good ppt skills
- Handling tough situations or unhappy customers

About Clickpost
About
ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.
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Job Title: Chief Technology Officer (CTO)
Location: Trivandrum, Kerala
Employment Type: Full-Time
Experience: up to 7 years
Role Overview
We are seeking a highly skilled and forward-thinking Chief Technology Officer (CTO) with approximately 7 years of progressive experience in technology leadership. The candidate will be responsible for driving the company’s technological vision, leading product development, and ensuring scalable, secure, and innovative solutions aligned with business objectives.
Key Responsibilities
• Define and execute the company’s technology strategy and roadmap
• Lead software development, engineering, and IT operations teams
• Oversee architecture design, system scalability, and performance optimization
• Drive digital transformation and innovation initiatives
• Ensure adherence to security standards, data protection, and compliance requirements
• Manage cloud infrastructure, DevOps practices, and system integrations
• Collaborate with product and business teams for technology-driven growth
• Evaluate and implement emerging technologies to enhance business capabilities
• Establish best practices in coding, testing, deployment, and maintenance
• Manage vendor relationships and external technology partners
Required Qualifications
• B.Tech / BE / M.Tech / MCA or equivalent in Computer Science, IT, or related field
• Minimum 7 years of relevant experience in software development and technology leadership roles
• Proven experience in building and scaling technology platforms
• Strong knowledge of modern tech stacks, cloud platforms (AWS, Azure, GCP), and system architecture
• Experience with Agile / Scrum methodologies
Key Skills & Competencies
• Technology Strategy & Leadership
• System Architecture & Design
• Cloud Computing & DevOps
• Cybersecurity & Data Privacy
• Product Development & Lifecycle Management
• Problem-Solving & Analytical Thinking
• Stakeholder & Team Management
• Strong Communication & Decision-Making Skills
Regards,
Radhika Sharma
HR Manager Estabizz fintech private limited
Role & Responsibilities
- Develop high-quality, scalable mobile applications for Android platform using Kotlin.
- Collaborate closely with cross-functional teams to define, design, and implement new features.
- Write clean, efficient, and maintainable code, following coding standards and best practices.
- Optimise mobile app performance to ensure a smooth and responsive user experience.
- Conduct code reviews and provide constructive feedback to team members.
- Stay updated with the latest mobile development trends, tools, and technologies.
- Troubleshoot and debug issues to maintain application stability.
- Participate in the full software development lifecycle, from concept to deployment and support.
JD - API + Mobile testing (IOS)
- Strong experience in Manual Testing of Enterprise Class and Financial application and web portals.
- Expert in UI testing on multiple platforms and browsers, and API testing using Postman.
- Experience in UI Automation using tools like Selenium web driver and API Automation using Rest Assured framework with Java.
- Good Experience in Mobile App testing on iOS platform.
- Good to have exposure to Automation testing of mobile apps via Appium Exposure and know-how of performance testing and security testing
- tools.
- Good experience in understanding the requirements, deriving the goals and taking ownership of tasks.
- Knowledge of AWS / Cloud would be a plus.
- Should be self-driven engineer with desire to use practical and professional concepts in QA along with application of QA standards and
- procedures to resolve routine issues.
- Should be able to write use cases based on product requirements, execute them and report issues in bug tracking system.
- Should be self-starter, lead and self-contributing to the QA team. Helps QA community to learn Automation, impart necessary technical
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- architecture assessment by engaging different roles and stakeholders.
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Responsibilities:
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- Should understand the requirement, design and develop the automation test cases
- Define and establish test strategy and process
- Understand complex nature of the application and come up with the test plan
- Should also work as Individual Contributor
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- retrospectives.
- Manage and communicate regular updates on project status (e.g., work completed, work in progress, next steps, risks, quality, KPIs, and
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Qualifications:
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- Exposure to test management and bug tracking tool (like ALM, Testrail, X-Ray, JIRA or others), Agile methodologies.
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Job Title: SMO Executive
Job Summary:
The SMO Executive is responsible for developing and executing social media optimization strategies to enhance the brand’s online presence, increase audience engagement, and drive traffic to the company’s digital platforms. This role involves content creation, platform management, performance analysis, and continuous improvement of social media campaigns.
Key Responsibilities:
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- Stay updated with the latest social media trends, algorithm updates, and best practices.
- Content Creation & Management:
- Create engaging content (text, images, video) that aligns with the brand’s voice and objectives.
- Plan and schedule posts using social media management tools to ensure timely and consistent communication.
- Community Engagement:
- Monitor social media channels, respond to comments, messages, and reviews in a timely manner.
- Foster and maintain active relationships with the online community and influencers.
- Campaign Management & Optimization:
- Launch, manage, and optimize social media campaigns to drive engagement and conversions.
- Collaborate with the digital marketing team to integrate SMO efforts with overall marketing strategies.
- Analytics & Reporting:
- Track and analyze key performance indicators (KPIs) such as reach, engagement, traffic, and conversion rates.
- Prepare regular reports with insights and actionable recommendations for continuous improvement.
- Brand Monitoring:
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- Monitor competitors and industry trends to identify new opportunities.
Skills & Qualifications:
- Bachelor’s degree in Marketing, Communications, or a related field.
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- Strong understanding of social media platforms (Facebook, Twitter, LinkedIn, Instagram, etc.) and their respective audiences.
- Excellent written and verbal communication skills.
- Proficiency in using social media management and analytics tools (e.g., Hootsuite, Buffer, Google Analytics).
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- Ability to analyze data and derive actionable insights.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
Preferred Qualifications:
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- Basic graphic design skills and familiarity with design tools such as Adobe Creative Suite.
● Analyzing market and sales information
● Identification of prospective clients.
● Preparing a go to marketing strategy on digital, social media and print media
● Set up a Brand identification strategy and execution plan
● Research competitive products by identifying and evaluating product characteristics,
market share, pricing, and maintaining research databases.
● Tracks product line sales and costs by analyzing data and reviewing the competitors
reach
● Supports sales staff by pre sales tasks, providing sales data, market trends, forecasts,
account analysis, new product information; relaying customer services requests
● Follow up with Clients through the CEO's contacts
● Website maintenance and press releases
● Marketing collateral – creation and maintenance and presentations
● E – campaign coordination
● Setting up tracking systems for marketing campaigns and online activities
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Requirements
● Strong analytical, organizational, and creative thinking skills.
● Excellent communication, interpersonal, and customer service skills.
● 8- 16 years of experience in Sales and Marketing
● Demonstrate excellent leadership skills.
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● Good negotiation and sales skills
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Location:
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1. Understanding the goals of partnership for Pushstart & Troopod.
2. Planning and strategizing partnership plans & models.
3. Creating, and maintaining an organized database for all potential partners.
4. Evaluating the potential partners, coordinating & discussing with the team to ensure
that Alliance and Partnership goals are synchronized with organizational goals, and
finalizing the targeted partners.
5. Establishing a systematic process for partner outreach and relationship
management.
6. Managing inbound & outbound partnerships, negotiating and finalizing the deals with
partners and alliances.
7. Implementing & Tracking the end-to-end process of finalized partnerships.
8. Strategizing newer ways to grow current partnerships that benefit the company.
9. Forecasting, measuring, and reporting the results of various projects with partners.
Core Requirements:
1. Min 1 year of experience in strategic partnerships & alliances with excellent
communication skills.
2. Strategic thinker with Networking aptitude.
3. Knowledge of Sales and Marketing know-how.
4. Team player and multitasker with organizational skills.
1. Working on front end development for the web apps.
2. Developing and designing the front end of the web portal









