
- Drive Customer Success Outcomes
- Increase renewal rates and reduce churn
- Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
- Drive new business growth through greater advocacy and reference-ability
- Optimize Customer Lifecycle
- Identify opportunities for continuous improvement
- Learn from best practices in industry
- Take Decisions on contentious issues during customer journey
- Manage Customer Success Activities
- Customer Support Management
- Customer Success Management
- Renewals
- Billing and Collections (along with finance)
- Advocating for Cross Sell and Upsell
- Inspire Customer Success Across Company
- Create company-wide culture of Customer Success
- Align with Marketing around marketing to existing clients
- Align with Product around driving product roadmap
- Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
- Create company-wide customer feedback loop
- Align with Finance around measurement and forecasting
- Align with Executive Team around key metrics and objectives
Requirements:
- 2+ years experience in B2B organizations
- Strong empathy for customers AND passion for revenue and growth
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background of post-sale and sales or business experience
- Excellent communication and presentation skills
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Relevant Bachelor’s degree; preference for computer science or related degrees
- Need - good excel skills. Want - good ppt skills
- Handling tough situations or unhappy customers

About Clickpost
About
ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.
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🚀 Hiring: Python Developer at Deqode
⭐ Experience: 2+ Years
📍 Location: Indore
⭐ Work Mode:- Work From Office
⏱️ Notice Period: Immediate Joiners
(Only immediate joiners & candidates serving notice period)
⭐ Must-Have Skills:-
✅ 2+ years of professional experience as a Python Developer
✅Proficient in Django or FastAPI
✅Hands-on with MongoDB & PostgreSQL
✅Strong understanding of REST APIs & Git
- Assist in identifying potential clients and generating new business leads.
- Support the sales team in preparing proposals, presentations, and sales materials.
- Conduct market research to identify trends and opportunities.
- Maintain and update the CRM system with accurate client information.
- Participate in client meetings and calls to understand customer needs.
- Collaborate with marketing and product teams to align sales strategies.
- Provide administrative support to the sales team as needed.
Work with Business Analyst/end users to understand business requirements
2. Develop Prototype, Design documents.
3. Develop code in Java spring framework and Angular to meet requirements.
4. Involve in Testing cycle and track until the Production migration.
5. Follow Quality procedures and develop documents as per SDLC methodology.
6. Receiving support calls from MES Users and generation of tickets (manually or through system)
7. Resolution of the calls
8. Routing unresolved and higher level (L2 & L3) calls to central MES teams
9. Keeping track of SLAs
10. Maintaining ticket resolution track and Resolves change request also assigned time to time.
Position: Java Backend Developer
Experience: Atleast 3 years
Joining: Immediate
Communication Skills: Good
Mandatory requirements:
- Java 8, SpringBoot 2.x
- Backbase 6, DB 2.x, IPS 1.x, CXS 6.x
- DBS 2.19 – 2.20
- Fluent in English, ability to work in remote teams, dependable
- Problem solving skills
Desirable requirements:
- DevOps, Pipelines, Docker, Kubernets, HELM
- Backbase Identity
- Security
Required Experience and Qualifications:
-3 to 6 years of software development experience.
-Experience of working in at least 2 or 3 projects, managing or leading the entire
tasks.
-Experience from a middle size company or from a startup will be preferred.
-BE/MCA/MSc in Computers/Information technology with a good academic
record.
-Must be willing to start Immediately work from home permanent
-Can Allocate working hours (Flexible) as per Projects Requirements.
-Must have Good Internet & Good Laptop/System
Perks & Benefits:
- Great learning, innovative and development platform.
- Remote work and flexible timings.
- Reimbursement of the online learning courses on certification.
- Medical insurance coverage for you and the dependence.
- Five Working days per week.
Job Summary:
Pushing the boundaries of back-end development using the MEAN stack.Design and implement APIs in support of front-end services and help create a highly scalable, flexible, and secure backend.
Responsibilities and Duties
Advanced proficiency in MEAN Stack (NodeJS, MongoDB, Express, Angular)
Develop, test, and deploy fast and scalable web app.
Designing and maintenance of fully functional large relational and non-relational databases.
Timely deployment of web apps on the cloud.
Server management and cloud-based infrastructure.
Establishment and integration of development tools as required.
Identification of application issues when deploying the app.
App deployment on the cloud along with solving debugging issues.
Coding architecture for frontend and backend.
Building interactive consumer data.
Collaboration with the IT team, researchers, and designers for designing robust app and encouraging business goals.
Exceptional coding skills in JavaScript (both frontend and backend)
Proficiency with Html5 and CSS3
Participation with developers in the creation of scalable RESTful APIs.
Technical Skills:
Expertise and experience in the four main technologies – MongoDB, ExpressJS, Angular 4+, and NodeJS
Knowledge of Javascript, HTML/CSS, Version Control like - Git or Bit Bucket frontend CSS frameworks like Bootstrap, etc.

Kindly do not apply if you have less than 4 Yrs of Experience in Python
Position(6 Months Contract in Gurugram, India) :
Sr. Frontend Engineer
Experience:
4+ years of relevant exp
Location:
Gurugram, India
(Note: FREE accommodation can be given in Gurgaon, India for the 6 months & 'work from home' is not allowed)
About Company:
The company for which you will be working is an online insurance provider that operates a B2C platform as well as a B2B2C platform. They are working to revolutionize the way insurance is bought in India by not only offering an online platform but also providing every customer a touchpoint with its partners. The company has been a platform for Motor, Health, Travel, & Life Insurance.
Key Competencies:
- A strong technical solutioning sense.
- Excellent experience in writing code using the following technologies: Angular JS
- Understand end-user requirements, formulate use cases and come up with effective solutions.
- Strong problem-solving, data structures, and algorithm design skills.
- Good understanding of REST APIs and web technologies in general.
- Ability to build a feature from scratch & drive it to completion.
- A willingness to learn and choose new technologies with a strong justification for the choices made.
Roles/Responsibilities:
- Be involved in all aspects of development: playing a critical role in the design, planning, development, testing, and deployment.
- Help develop best practices for future development.
- Thinks and implements in the right way instead of cutting corners.
- Integrate user-facing elements into applications, test & debug programs
- Own the delivery of an entire piece of a system or application.
- Use technical knowledge and creative thinking to provide the most innovative solutions.
- Optimizing the performance of the components and keeping up to date with the latest industry trends
- Doing effective peer reviews where your peers learn from you every time.
- Be a great team player
If interested, please share your CV with kuldeep[dot]pandey[@]benchkart[dot]com
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