Cutshort logo
Clickpost logo
Customer Success manager
Customer Success manager
Clickpost's logo

Customer Success manager

Ridhi  Dhariwal's profile picture
Posted by Ridhi Dhariwal
2 - 7 yrs
₹4L - ₹12L / yr
Remote only
Skills
Customer Success
SaaS
Communication Skills
B2B Marketing
  • Drive Customer Success Outcomes
    • Increase renewal rates and reduce churn
    • Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
    • Drive new business growth through greater advocacy and reference-ability
  • Optimize Customer Lifecycle
    • Identify opportunities for continuous improvement
    • Learn from best practices in industry
    • Take Decisions on contentious issues during customer journey
  • Manage Customer Success Activities
    • Customer Support Management
    • Customer Success Management
    • Renewals
    • Billing and Collections (along with finance)
    • Advocating for Cross Sell and Upsell
  • Inspire Customer Success Across Company
    • Create company-wide culture of Customer Success
    • Align with Marketing around marketing to existing clients
    • Align with Product around driving product roadmap
    • Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
    • Create company-wide customer feedback loop
    • Align with Finance around measurement and forecasting
    • Align with Executive Team around key metrics and objectives

Requirements:

  • 2+ years experience in B2B organizations
  • Strong empathy for customers AND passion for revenue and growth
  • Ability to manage influence through persuasion, negotiation, and consensus building
  • Ideally combined background of post-sale and sales or business experience
  • Excellent communication and presentation skills
  • Deep understanding of value drivers in recurring revenue business models
  • Analytical and process-oriented mindset
  • Demonstrated desire for continuous learning and improvement
  • Relevant Bachelor’s degree; preference for computer science or related degrees
  • Need - good excel skills. Want - good ppt skills
  • Handling tough situations or unhappy customers
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Clickpost

Founded :
2015
Type :
Product
Size :
20-100
Stage :
Raised funding

About

ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.

Read more

Connect with the team

Profile picture
Divya Jha
Profile picture
Ridhi Dhariwal

Company social profiles

N/A

Similar jobs

Deqode
at Deqode
1 recruiter
purvisha Bhavsar
Posted by purvisha Bhavsar
Indore
2 - 4 yrs
₹4L - ₹10L / yr
skill iconPython
skill iconDjango
SQL
RESTful APIs

🚀 Hiring: Python Developer at Deqode

⭐ Experience: 2+ Years

📍 Location: Indore

⭐ Work Mode:- Work From Office

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)


⭐ Must-Have Skills:-

✅ 2+ years of professional experience as a Python Developer

✅Proficient in Django or FastAPI

✅Hands-on with MongoDB & PostgreSQL

✅Strong understanding of REST APIs & Git





Read more
Avya Inventrax Pvt Ltd
at Avya Inventrax Pvt Ltd
1 recruiter
Janardhan Tanakala
Posted by Janardhan Tanakala
Hyderabad
0 - 3 yrs
₹2.7L - ₹4L / yr
Communication Skills
Negotiation
Presentation Skills
Product demonstration
  • Assist in identifying potential clients and generating new business leads. 
  • Support the sales team in preparing proposals, presentations, and sales materials. 
  • Conduct market research to identify trends and opportunities. 
  • Maintain and update the CRM system with accurate client information. 
  • Participate in client meetings and calls to understand customer needs. 
  • Collaborate with marketing and product teams to align sales strategies. 
  • Provide administrative support to the sales team as needed. 
Read more
Epsum Labs Pvt Ltd
Girija Mishra
Posted by Girija Mishra
Raigarh
4 - 7 yrs
₹6L - ₹9L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+4 more

Work with Business Analyst/end users to understand business requirements

2. Develop Prototype, Design documents.

3. Develop code in Java spring framework and Angular to meet requirements.

4. Involve in Testing cycle and track until the Production migration.

5. Follow Quality procedures and develop documents as per SDLC methodology.

6. Receiving support calls from MES Users and generation of tickets (manually or through system)

7. Resolution of the calls

8. Routing unresolved and higher level (L2 & L3) calls to central MES teams

9. Keeping track of SLAs

10. Maintaining ticket resolution track and Resolves change request also assigned time to time.

Read more
MindHind
Vanish Jain
Posted by Vanish Jain
Remote only
3 - 6 yrs
₹7L - ₹12L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
skill iconAngularJS (1.x)
+2 more

Position: Java Backend Developer

 

Experience: Atleast 3 years

 

Joining: Immediate

 

Communication Skills: Good

 

Mandatory requirements:

- Java 8, SpringBoot 2.x

- Backbase 6, DB 2.x, IPS 1.x, CXS 6.x

- DBS 2.19 – 2.20

- Fluent in English, ability to work in remote teams, dependable

- Problem solving skills

 

Desirable requirements:

- DevOps, Pipelines, Docker, Kubernets, HELM

- Backbase Identity

- Security

 

Required Experience and Qualifications:

-3 to 6 years of software development experience.

-Experience of working in at least 2 or 3 projects, managing or leading the entire

tasks.

-Experience from a middle size company or from a startup will be preferred.

-BE/MCA/MSc in Computers/Information technology with a good academic

record.

-Must be willing to start Immediately work from home permanent

-Can Allocate working hours (Flexible) as per Projects Requirements.

-Must have Good Internet & Good Laptop/System

 

Perks & Benefits:

  • Great learning, innovative and development platform.
  • Remote work and flexible timings.
  • Reimbursement of the online learning courses on certification.
  • Medical insurance coverage for you and the dependence.
  • Five Working days per week.

 

Read more
Signdesk
Pragyan  Paramita Panigrahi
Posted by Pragyan Paramita Panigrahi
Bengaluru (Bangalore)
3 - 8 yrs
₹5L - ₹13L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconMongoDB
+1 more

 Job Summary:

Pushing the boundaries of back-end development using the MEAN stack.
Design and implement APIs in support of front-end services and help create a highly scalable, flexible, and secure backend.

 

Responsibilities and Duties


Advanced proficiency in MEAN Stack (NodeJS, MongoDB, Express, Angular)
Develop, test, and deploy fast and scalable web app.
Designing and maintenance of fully functional large relational and non-relational databases.
Timely deployment of web apps on the cloud.
Server management and cloud-based infrastructure.
Establishment and integration of development tools as required.
Identification of application issues when deploying the app.
App deployment on the cloud along with solving debugging issues.
Coding architecture for frontend and backend.
Building interactive consumer data.
Collaboration with the IT team, researchers, and designers for designing robust app and encouraging business goals.
Exceptional coding skills in JavaScript (both frontend and backend)
Proficiency with Html5 and CSS3
Participation with developers in the creation of scalable RESTful APIs.

 

Technical Skills:


Expertise and experience in the four main technologies – MongoDB, ExpressJS, Angular 4+, and NodeJS
Knowledge of Javascript, HTML/CSS, Version Control like - Git or Bit Bucket  frontend CSS frameworks like Bootstrap, etc.
Read more
The company is an online B2B2C & B2C insurance provider
The company is an online B2B2C & B2C insurance provider
Agency job
via Benchkart Services by Kuldeep Pandey
Gurugram
4 - 10 yrs
₹6L - ₹24L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
skill iconHTML/CSS

Kindly do not apply if you have less than 4 Yrs of Experience in Python

 

Position(6 Months Contract in Gurugram, India) :

Sr. Frontend Engineer

 

Experience:

4+ years of relevant exp

 

Location:

Gurugram, India

(Note: FREE accommodation can be given in Gurgaon, India for the 6 months & 'work from home' is not allowed)

 

About Company:

The company for which you will be working is an online insurance provider that operates a B2C platform as well as a B2B2C platform. They are working to revolutionize the way insurance is bought in India by not only offering an online platform but also providing every customer a touchpoint with its partners. The company has been a platform for Motor, Health, Travel, & Life Insurance.

 

Key Competencies:

  • A strong technical solutioning sense.
  • Excellent experience in writing code using the following technologies: Angular JS
  • Understand end-user requirements, formulate use cases and come up with effective solutions.
  • Strong problem-solving, data structures, and algorithm design skills.
  • Good understanding of REST APIs and web technologies in general.
  • Ability to build a feature from scratch & drive it to completion.
  • A willingness to learn and choose new technologies with a strong justification for the choices made.

 

Roles/Responsibilities:

  • Be involved in all aspects of development: playing a critical role in the design, planning, development, testing, and deployment.
  • Help develop best practices for future development.
  • Thinks and implements in the right way instead of cutting corners.
  •  
  • Integrate user-facing elements into applications, test & debug programs
  • Own the delivery of an entire piece of a system or application.
  • Use technical knowledge and creative thinking to provide the most innovative solutions.
  • Optimizing the performance of the components and keeping up to date with the latest industry trends
  • Doing effective peer reviews where your peers learn from you every time.
  • Be a great team player

 

If interested, please share your CV with kuldeep[dot]pandey[@]benchkart[dot]com

Read more
Global Brands Magazine
at Global Brands Magazine
1 video
1 recruiter
Nancy Louis
Posted by Nancy Louis
Bengaluru (Bangalore)
0 - 10 yrs
₹1.5L - ₹3L / yr
Excellent Communbication Skills
MS Office
1. Lead Generation
2. Making International calls to Top brands across the globe
3. Sending Sales proposals to client and closing sales.
Read more
Impact Guru
at Impact Guru
15 recruiters
Ayesha Bordekar
Posted by Ayesha Bordekar
Mumbai
1 - 4 yrs
₹1L - ₹2L / yr
Management Information System (MIS)
Microsoft Excel
skill iconData Analytics
Databases
Operations

Play an active role to support the operations to ensure growth of the company
Maintain MIS for Campaigns
Handle data on funds transfered
Generate reports as required.
Provide end to end solutions to customers from Social media leads
Coordinate with internal departments for Finance & Tech support.
Facilitate smooth functioning of fundraisers & campaigns
Work effectively & actively in a team.

 

Read more
TiVo
at TiVo
1 recruiter
Swetha Puttarajappa
Posted by Swetha Puttarajappa
Bengaluru (Bangalore)
4 - 7 yrs
₹12L - ₹17L / yr
Spring
Hibernate (Java)
Struts
JUnit
RESTful APIs
+2 more
Hi. We’re TiVo. At our core, we’re innovators who continuously seek to fuel the ultimate entertainment experience. We touch the lives of binge-watching, music-loving, entertainment fanatics every day by inventing and delivering beautiful user experiences and enable the world’s leading media and entertainment providers to nurture more meaningful relationships with their audiences. We work hard, celebrate success and challenge everyone in our organization to make an impact. If you are as passionate as we are about the intersection of technology and entertainment, join us today. Responsibilities Lead the design, implementation, and maintenance of custom applications and tools Scope and document technical work based on business requirements Perform code reviews and help with improving coding standards for the team Interact with cross-functional teams to understand and analyze detailed requirements, troubleshoot issues Help development team with any questions, issues for completing deliverables Manage communication between team members in different time zones Analyze and help with strategic improvements of the applications, process Be available to participate in troubleshooting production escalations as needed Maintain documentation of all applications, systems, changes.
Read more
INKA ENTWORKS India Pvt LTd
Govindraj Basatwar
Posted by Govindraj Basatwar
Navi Mumbai, Seoul
5 - 10 yrs
₹8L - ₹15L / yr
skill iconC++
skill iconJava
Data Structures
Algorithms
C
+1 more
www.appsealing.com, world's 1st cloud based Application security service, in just 2 steps your application will be secured from any attack, IP fraud, Cheating tools, code hacking, and many more. AppSealing work on IT mobile security on a global scale, own their systems end to end and influence the direction of our technology that impacts hundreds of millions players around the world. At AppSealing an SDE can expect to design flexible and scalable solutions, and work on computing challenges by utilizing your skills in data structures, algorithms, and object oriented programming. Coming to AppSealing gives you the opportunity to work on a small development team in one of our components; security core engine, APIs, automation platform.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos