
- Drive Customer Success Outcomes
- Increase renewal rates and reduce churn
- Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
- Drive new business growth through greater advocacy and reference-ability
- Optimize Customer Lifecycle
- Identify opportunities for continuous improvement
- Learn from best practices in industry
- Take Decisions on contentious issues during customer journey
- Manage Customer Success Activities
- Customer Support Management
- Customer Success Management
- Renewals
- Billing and Collections (along with finance)
- Advocating for Cross Sell and Upsell
- Inspire Customer Success Across Company
- Create company-wide culture of Customer Success
- Align with Marketing around marketing to existing clients
- Align with Product around driving product roadmap
- Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
- Create company-wide customer feedback loop
- Align with Finance around measurement and forecasting
- Align with Executive Team around key metrics and objectives
Requirements:
- 2+ years experience in B2B organizations
- Strong empathy for customers AND passion for revenue and growth
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background of post-sale and sales or business experience
- Excellent communication and presentation skills
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Relevant Bachelor’s degree; preference for computer science or related degrees
- Need - good excel skills. Want - good ppt skills
- Handling tough situations or unhappy customers

About Clickpost
About
ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.
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We are seeking a skilled Senior QA Engineer with (2–5 years) experience and a strong foundation in backend API testing, AI system evaluation, and production-quality test automation. The ideal candidate will have at least 2 years of hands-on backend/API testing, strong coding skills in Python, TypeScript, or Java, with a passion for building eval infrastructure for AI systems.
Key Responsibilities:
- Design, develop, and execute eval datasets and regression harnesses for production AI systems - voice agents and enterprise chat platforms.
- Collaborate with AI engineering teams to embed quality gates into PR workflows - eval scores before merge, not after.
- Build and own LLM-as-judge harnesses, golden datasets, and prompt regression suites.
- Write and maintain automated test frameworks using Pytest, REST Assured, or equivalent coded frameworks.
- Perform API and backend testing across microservices and async LLM pipelines.
- Design observability dashboards so anyone can answer "did the AI get worse this week?" with a chart, not gut feel.
- Partner with engineering on red-teaming - adversarial datasets covering PII, jailbreaks, and prompt injection.
- Continuously research and recommend new eval tooling and testing strategies to improve AI system quality.
Key Requirements:
- 4–7 years of experience in QA / SDET / Quality Engineering.
- At least 1.5–2 years in backend / API / systems testing.
- 2+ years of strong coding in Python, TypeScript, or Java.
- 2+ years with modern test frameworks - Pytest / REST Assured / JUnit / Vitest / Jest.
- Hands-on with microservices, async pipelines, and event-driven architecture.
- Experience with CI/CD integration and test infrastructure.
- Builds automation frameworks from scratch - not just uses tools.
- Exposure to AI/LLM eval tooling: Langfuse, LangSmith, RAGAS, DeepEval, or equivalent (preferred).
Preferred Qualifications:
- Strong systems thinking - reasons about contracts, retries, latency, and failure modes, not just UI surfaces.
- Experience with observability tooling - OpenTelemetry, Datadog, or Honeycomb.
- Familiarity with voice/telephony testing, ASR/TTS evaluation, or regulated-domain QA (PII, audit trails, compliance).
- Excellent communication and collaboration skills.
- Ability to work independently and take full ownership of quality engineering.
As the ladder goes up, the expectations rise too, providing more responsibility and opportunities for growth.
Why Join Us:
- Greenfield eval infrastructure - build quality systems for production AI, not maintain legacy test suites.
- Real stakes: regulated industries, real customers, real money flows. Hallucinations are not allowed.
- Embedded in design from day one - eval scores in PR descriptions before merge, not a downstream gate.
- Work alongside modern AI coding tools (Claude Code, Codex) as part of normal development.
- Collaborative team with a strong emphasis on engineering rigor and continuous improvement.
About the Job
This is a full-time role for a Lead Quality Analyst at Spark Eighteen. We are seeking an experienced QA leader who is not just a tech expert but also passionate about building world-class products and ensuring software quality. This role involves leading the quality assurance strategy, overseeing testing for diverse applications, driving process improvements, building scalable testing systems, and mentoring a team of QA engineers. The job location is flexible with preference for the Delhi NCR region.
Responsibilities
- Define and drive the overall QA strategy, methodologies, and processes across projects.
- Lead, mentor, and manage a team of QA engineers, fostering skill development and high performance.
- Oversee and perform hands-on testing, including manual and automated, to validate software functionality, performance, and reliability.
- Design, develop, implement, and maintain robust and scalable test automation frameworks and scripts.
- Execute and oversee all levels of testing, including unit, system, integration, regression, performance, and user acceptance testing.
- Analyze user stories, use cases, and system requirements for feasibility, testability, and comprehensive coverage.
- Champion and enforce best practices in quality assurance, test methodologies, automation, and defect prevention across the engineering organization.
- Develop, execute, and manage comprehensive testing strategies, plans, and schedules to support product releases and project milestones.
- Collaborate closely with Product Managers, Developers, Designers, and other stakeholders to define quality standards and align testing efforts with project goals.
- Report on quality metrics, test coverage, and risks to project stakeholders and leadership.
Requirements
Technical Skills
- Bachelors or Masters degree in Computer Science or equivalent subjects.
- 5+ years of experience in software quality assurance, including significant experience in leading QA teams or initiatives.
- Expertise in both manual and automated testing techniques, including architecting and maintaining sophisticated test automation frameworks.
- Deep proficiency with automation tools such as Selenium, Appium, or equivalent, and scripting languages like Python, Java, or JavaScript.
- Hands-on experience with test management tools (e.g., JIRA, Clickup) and CI/CD integration for testing.
- Excellent ability to analyze user stories, requirements, use cases, and technical specifications for test coverage and feasibility.
- Strong SQL skills for database validation and backend testing.
- Strong knowledge of testing across multiple platforms (e.g., web, mobile, APIs, databases).
- Experience with performance testing tools (e.g., JMeter, LoadRunner) and methodologies.
- Exceptional communication, leadership, and collaboration skills to effectively guide the QA team and work with cross-functional stakeholders.
- Strong attention to detail, organizational skills, strategic thinking, and the ability to prioritize and manage multiple initiatives in a fast-paced environment.
Soft Skills
- Excellent verbal and written communication skills
- Strong analytical and problem-solving capabilities
- Ability to make data-driven decisions
- High ownership attitude with proactive support mindset
- Collaborative team player with strong interpersonal skills
- Passion for continuous learning and staying updated with emerging technologies
What We Offer
- Professional Growth: Continuous learning opportunities through diverse projects and mentorship from experienced leaders
- Global Exposure: Work with clients from 20+ countries, gaining insights into different markets and business cultures
- Impactful Work: Contribute to projects that make a real difference, with solutions generating over $1B in revenue
- Work-Life Balance: Flexible arrangements that respect personal wellbeing while fostering productivity
- Career Advancement: Clear progression pathways as you develop skills within our growing organization
- Competitive Compensation: Attractive salary packages that recognize your contributions and expertise
Our Culture
At Spark Eighteen, our culture centers on innovation, excellence, and growth. We believe in:
- Quality-First: Delivering excellence rather than just quick solutions
- True Partnership: Building relationships based on trust and mutual respect
- Communication: Prioritizing clear, effective communication across teams
- Innovation: Encouraging curiosity and creative approaches to problem-solving
- Continuous Learning: Supporting professional development at all levels
- Collaboration: Combining diverse perspectives to achieve shared goals
- Impact: Measuring success by the value we create for clients and users
Apply Here - https://tinyurl.com/45wcxus3
Company: CorpCare
Title: Lead Engineer (Full stack developer)
Location: Mumbai (work from office)
CTC: Commensurate with experience
About Us:
CorpCare is India’s first all-in-one corporate funds and assets management platform. We offer a single-window solution for corporates, family offices, and HNIs. We assist corporates in formulating and managing treasury management policies and conducting reviews with investment committees and the board.
Job Summary:
The Lead Engineer will be responsible for overseeing the development, implementation, and management of our corporate funds and assets management platform. This role demands a deep understanding of the broking industry/Financial services industry, software engineering, and product management. The ideal candidate will have a robust background in engineering leadership, a proven track record of delivering scalable technology solutions, and strong product knowledge.
Key Responsibilities:
- Engineering Strategy and Vision:
- Develop and communicate a clear engineering vision and strategy aligned with our broking and funds management platform.
- Conduct market research and technical analysis to identify trends, opportunities, and customer needs within the broking industry.
- Define and prioritize the engineering roadmap, ensuring alignment with business goals and customer requirements.
- Lead cross-functional engineering teams (software development, QA, DevOps, etc.) to deliver high-quality products on time and within budget.
- Oversee the entire software development lifecycle, from planning and architecture to development and deployment, ensuring robust and scalable solutions.
- Write detailed technical specifications and guide the engineering teams to ensure clarity and successful execution.
- Leverage your understanding of the broking industry to guide product development and engineering efforts.
- Collaborate with product managers to incorporate industry-specific requirements and ensure the platform meets the needs of brokers, traders, and financial institutions.
- Stay updated with regulatory changes, market trends, and technological advancements within the broking sector.
- Mentor and lead a high-performing engineering team, fostering a culture of innovation, collaboration, and continuous improvement.
- Recruit, train, and retain top engineering talent to build a world-class development team.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Define and track key performance indicators (KPIs) for engineering projects to ensure successful delivery and performance.
- Analyze system performance, user data, and platform metrics to identify areas for improvement and optimization.
- Prepare and present engineering performance reports to senior management and stakeholders.
- Work closely with product managers, sales, marketing, and customer support teams to align engineering efforts with overall business objectives.
- Provide technical guidance and support to sales teams to help them understand the platform's capabilities and competitive advantages.
- Engage with customers, partners, and stakeholders to gather feedback, understand their needs, and validate engineering solutions.
Requirements:
- BE /B. Tech - Computer Science from a top engineering college
- MBA a plus, not required
- 5+ years of experience in software engineering, with at least 2+ years in a leadership role.
- Strong understanding of the broking industry and financial services industry.
- Proven track record of successfully managing and delivering complex software products.
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Experience with Agile/Scrum methodologies.
- Deep understanding of software architecture, cloud computing, and modern development practices.
Technical Expertise:
- Front-End: React, Next.js, JavaScript, HTML5, CSS3
- Back-End: Node.js, Express.js, RESTful APIs
- Database: MySQL, PostgreSQL, MongoDB
- DevOps: Docker, Kubernetes, AWS (EC2, S3, RDS), CI/CD pipelines
- Version Control: Git, GitHub/GitLab
- Other: TypeScript, Webpack, Babel, ESLint, Redux
Preferred Qualifications:
- Experience in the broking or financial services industry.
- Familiarity with data analytics tools and methodologies.
- Knowledge of user experience (UX) design principles.
- Experience with trading platforms or financial technology products.
This role is ideal for someone who combines strong technical expertise with a deep understanding of the broking industry and a passion for delivering high-impact software solutions.
Company: Torrent Power Ltd
Location: Ahmedabad
Profiles: FICO (AM – FICO (Integration/Implementation Consultant)
Experience - 6+ years (Relevant)
Full time- Required
CTC: Upto 20Lpa
Job Description:
SAP FICO Implementation and Functional Support
• Conceptualizing & Mapping of all Business Scenarios
• Functional support for all SAP FICO Modules including Product Costing
• Expertise in integration with all other SAP R3/ISU modules
• Understanding & knowledge of MDM
• Having expertise & understanding the migration activity
• SAP IS-U Developments
• Preparing Functional & Technical Specification Document
• Implementation/Execution of development logic
• Technical / Functional testing of IS-U FICO developments
• SAP Roles & Authorization
• Role creation according to requirement and assignment of Role to user
As a Manager- Visual Product Design, you will lead and manage the entire design process from ideation to execution of company products. We are looking for someone who can
focus on the functionality and overall visual elements that enhance the client’s ability to navigate within digital products effortlessly.
Job Responsibilities
• Oversee new product and enhancements' design process, ensuring
a consistent and user-friendly experience.
• Mentor associate designers, providing guidance and feedback to help them nurture their skills.
• Work closely with product managers, engineers, and other stakeholders to align design vision with business goals and technical constraints.
• Strategically plan and create visual aids like wireframes, storyboards,
prototypes, user flows, process flows, and site maps to articulate and
showcase user interface designs.
• Present product design ideas to leadership and take direction whenever necessary.
• Showcase great UX and UI solutions, having worked on initiatives end to end from Product Discovery to continuous improvements.
• Provide feedback on existing or newly developed user experiences to the engineering team.
• Develop and maintain design systems, ensuring consistency and efficiency in our digital products.
• Stay up-to-date with the latest UI trends, techniques, and technologies.
• Collaborate closely with cross-functional teams, including engineering and product management to define and implement innovative solutions for product direction, visuals, and experience.
• Take ownership of meeting deadlines and delivering high-quality results on time.
Skills & Qualifications
• Any Bachelor’s or Master’s degree or any other design-related field of study.
• 10+ years of experience as a product designer, with a strong portfolio
showcasing your work.
• Strong portfolio demonstrating UI design skills and experience in creating design systems and components.
• Experience with responsive design and an understanding of the nuances of designing for various devices and platforms.
• Strong understanding of user-centered design principles and best practices.
• Demonstrate high proficiency in Figma, encompassing component creation and management, prototyping, and collaboration features, along with excellent visual design skills and a keen sensitivity to user-system interaction.
• Excellent communication skills, able to clearly articulate design decisions and work collaboratively with non-design stakeholders.
• Ability to solve problems creatively and effectively with a passion for creating user-centric solutions which will require high level of creativity and initiative to bring innovative ideas to the table.
Greetings from Hitbullseye !!!
About Hitbullseye:
Hitbullseye is one of the fastest-growing portals in the test prep education space. It is ranked among the top test prep portals in India by Alexa.com(an Amazon Company). With 1 crore + page views annually portal has traffic from MBA. Law PO & campus placement training domains. Bulls Eye has a classroom presence and has trained close to more than 2 lac students in classrooms since its inception in 1998.
Website: www.hitbullseye.com
Venue: E-305, Industrial Area, Sector 75,
Sahibzada Ajit Singh Nagar,
Punjab 160055
Currently, we are hiring a Content Developer for Mohali.
Work Profile
- · Develop a web content strategy that encompasses the goals of a company and aligns with the company's image
- · Keyword search and using target keywords to write search-engine copy that is optimized for search engines (SEO) while remaining entertaining and informative
- · Editing and proofreading content
- · Maintain content calendar for timely servicing of articles
- · Provide editorial, creative and technical support to digital marketing
- · Track web analytics to ascertain content engagement levels
- · Stay abreast of current best practices in the industry and review competitor websites to compare their activities with those of your company
- · Work with the SEO team to improve meta descriptions, alt tags, headings, etc to improve rankings
- · Develop and execute successful SEO strategies
- · Conduct keyword research to guide content teams
- · Help with lead magnets – ebooks, marketing page copy, brochures, emails, SMS, Whatsapp, etc.
Required Candidate
- Excellent Communication Skills ( Written & Verbal)
- Experience (0-2) Years Only
- Graduates or Post Graduate Can Apply
- Work From Office Only
● He/She is a responsive team player who can proactively contribute for building technical
strategies for applications and systems by promoting an understanding of the technology and
business roadmap.
● He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
● Work very closely with various business stakeholders to drive the execution of multiple
business plans and technologies .
● Work closely with Product, Design, and Marketing to conceive features, plan projects, and
build roadmaps
● Prior experience with scalable Architecture managing team of minimum 5 engineers and
coaching, mentoring while maintaining a role with code development.
● Proven history of contributing to product strategy and shipping products with multi-functional
teams.
● Highly involved in recruitment while building team also leading app development for both
platforms
● Promote and support company policies, procedures, mission, values, and standards of ethics
and integrity.
Minimum Qualification:
● Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,
popular frameworks & libraries}, JVM, GC tuning, performance tuning)
● Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard, REST
Express etc
● Worked on Relational data stores viz. MySQL, Oracle or Postgres
● Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB etc
● Worked on caching infra viz. Redis, Memcached, Aerospike, Riak etc
● Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ et
Mosaic Wellness, which includes 2 sister brands (https://manmatters.com/">Man Matters & https://bebodywise.com/">Bodywise), is an early-stage start-up in the digital health & wellness space, teeming with innovation & creativity.
We are based out of Mumbai and actively looking for a dynamic SEO & Branding Content Specialist to join our expanding family! We are looking for someone who can understand the consumers' pulse, represent our expert brand voice, and curate brilliant SEO-friendly blogs and articles to propel our organic growth.
The SEO & Branding Content Specialist will extensively work towards curating highly engaging original blog content and overall content for the website, and the content that goes out written from the brand. To be considered for this position, your arsenal must include superior writing and editing skills with a sound understanding of User Intent, Social Media, Competition Overview, Culture.
We need someone who can give all our long-form content assets a distinct SEO-friendly voice that seamlessly weaves in with our brand story & and helps improve our organic rankings and traffic.
Key Responsibilities:
- To understand Man Matters and Bodywise’ brand tone, core message and target audience
- To conceptualize and create blog content with quick turnaround time
- To curate highly engaging and shareable content that’s medically informative and accurate
- To comfortably come up with blog topic ideas with keyword research and competitor analysis
- To make a very strategic structure for blog content ideas
- To write compelling articles and assisting their promotion through Social Media campaigns
- To edit existing blog posts and articles based on the quality, what is working, and scope of additional information
- To understand the brand to analyze and curate relevant content
- To identify easy-win health topics that can easily rank on top in the SERPs
- To use various online tools- GSC, SEMRush, etc to come up with topic ideas and keywords
What are We Looking for?
- 1-3 years of experience
- Highly proficient in English Language with impeccable writing and editing skills
- An in-depth understanding of user-intent and online landscape- what users want
- A strong sense and understanding of editorial know-hows
- A sound understanding and interest towards strategizing informational blogs and improving their engagement for Organic Traffic
- Strong organizational and planning skills and is capable to get qualitative work done under pressure with a quick turnaround time
- Is very passionate and stays on top of all the best practices related to digital healthcare news, blogs, and user experience
- Knows how to prioritize work with ease
- Can write highly informative technical health articles that are keyword optimized without breaking a sweat
- Is curious and isn’t shy to experiment with newer forms of digital communication and is enthusiastic about the overall ecommerce landscape
- Detail, efficiency and timeline oriented content zealot
Skills Required: Fluent in English, Writing Skills, Grammar Nazi, Analytical Skills, Strategic Thinking, Flair for Structured Formatting and Layouts, Comfortable with Google Docs & Sheets











