- Drive Customer Success Outcomes
- Increase renewal rates and reduce churn
- Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
- Drive new business growth through greater advocacy and reference-ability
- Optimize Customer Lifecycle
- Identify opportunities for continuous improvement
- Learn from best practices in industry
- Take Decisions on contentious issues during customer journey
- Manage Customer Success Activities
- Customer Support Management
- Customer Success Management
- Renewals
- Billing and Collections (along with finance)
- Advocating for Cross Sell and Upsell
- Inspire Customer Success Across Company
- Create company-wide culture of Customer Success
- Align with Marketing around marketing to existing clients
- Align with Product around driving product roadmap
- Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
- Create company-wide customer feedback loop
- Align with Finance around measurement and forecasting
- Align with Executive Team around key metrics and objectives
Requirements:
- 2+ years experience in B2B organizations
- Strong empathy for customers AND passion for revenue and growth
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background of post-sale and sales or business experience
- Excellent communication and presentation skills
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Relevant Bachelor’s degree; preference for computer science or related degrees
- Need - good excel skills. Want - good ppt skills
- Handling tough situations or unhappy customers
Shubham Vishwakarma
Full Stack Developer - Averlon
About Clickpost
About
ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.
Company social profiles
Similar jobs
Postman● Analyze business requirements and design test cases for functional and non-functional
testing.
● Identify, document, and track defects, ensuring thorough root cause analysis and resolution.
● Ensure high-quality application releases for UAT and Production.
● Collaborate with cross-functional teams during sprint planning, grooming, and
retrospectives.
● Conduct API testing and validate system integrations.
● Perform database testing to ensure data accuracy and integrity.
● Execute regression testing for unchanged features.
● Ensure compliance with company QA standards, policies, and best practices.
● Maintain test strategies, processes, and result documentation.
● Develop and manage test automation frameworks using tools like Cypress and Playwright.
Location-- Goregaon
Data AnalyticsOrganizational development
-
Create an Organization structure and define the OKRs for
-
departments/roles Design and implement the policy and process
-
Identify the skills gaps to develop and retain the talent
-
Build the individual career path and emerging leaders
-
Design the framework for succession planning
Performance Management
-
Leading the performance management system across the company to achieve
-
the goals of department and Company
-
Design the process for consistent periodic review and feedback
-
360 degree analysis system
-
Lead the yearly process of employee compensation benefits
HR Operations
-
Oversee the operational activities of employee life cycle
-
Handle Employee Grievance
-
Strategies to retain the potential candidate
Employee Engagement
-
Design and create the employee inclusion programs
-
Culture and Diversity building
Reports & Dashboard
-
Periodic dashboard department and company wide
-
Reports and Data analysis
Job Title: DevOps Engineer
Location: Bangalore, Karnataka
Job Type: Full-time
Experience: 3-5 years
Notice Period: Immediate or within 15 days
About Us:
Wissen Technology is a dynamic and forward-thinking organization that thrives on innovation and excellence. We are looking for a talented DevOps Engineer passionate about Linux, networking, and cloud technologies to join our team. If you enjoy solving complex problems, automating everything, and working in a fast-paced environment, we want to hear from you!
Key Responsibilities:
- Linux Mastery: Utilize your solid understanding of Linux systems to manage, monitor, and maintain our infrastructure. Your expertise in Linux is crucial for ensuring system stability and performance. You are good at Linux troubleshooting of virtual machine resources like CPU and memory.
- Networking Proficiency: Leverage your networking knowledge to design, deploy, and troubleshoot network infrastructure, ensuring secure and efficient communication between systems and services.
- Cloud Management: Working knowledge of cloud technologies (Azure, AWS, GCP) and Kubernetes to deploy, manage, and scale our services. Your role will involve ensuring our cloud infrastructure is reliable, cost-effective, and scalable.
- Automation and Scripting: Ability to automate smaller repetitive tasks either in Unix shell script or Python. Develop and maintain CI/CD pipelines using tools like Jenkins and Argo to automate deployments and improve our software delivery process. Automate repetitive tasks to streamline operations and improve efficiency.
- Collaboration: Work closely with development teams to ensure smooth integration of new software and services. Provide guidance on best practices for system architecture and deployment.
Qualifications:
- Mandatory: Strong understanding of Linux and Unix systems.
- Networking: Solid knowledge of networking concepts, including DNS, TCP/IP, VPN, firewalls, and load balancing.
- Cloud: Experience with at least one major cloud platform (AWS, Azure, GCP) and Kubernetes.
- Strong scripting skills (Bash, Python, etc.) are highly desirable.
- Familiarity with containerization technologies like Docker and Kubernetes is a bonus.
- Experience with automation tools like Ansible, Puppet, or Chef is a plus.
- Excellent problem-solving skills and the ability to work in a fast-paced environment.
Why Join Us:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and inclusive work environment.
- Work with cutting-edge technologies and a talented team.
Key Responsibilities:
Client Relationship Management:
o Build and maintain long-term relationships with clients.
o Understand client needs and deliver personalized, high-quality mental health
services.
Communication and Resource Development:
o Develop, improve, and structure information and communication tools for MHFA
offerings, specifically for B2B clients.
o Ideate, design, and implement communication tools and programs to support
Mental Health First Aiders (MHFAiders) and strengthen the MHFAiders community.
Program Promotion and Coordination:
o Promote and coordinate initiatives such as the MHFAI Awards Program and
MHFAiders Chat community.
o Plan and manage webinars, events, and activities to advocate for mental health first
aid in workplaces and educational institutions, engaging prominent stakeholders.
Market Engagement and Support:
o Support the sales and marketing team by handling technical discussions with
prospective clients.
o Stay updated on developments in the mental health sector, including government
initiatives and market trends.
Training and Delivery:
o Learn and deliver MHFA programs to various audiences.
Strategic Contribution:
o Contribute to the strategic planning and implementation of MHFA India’s work plan.
o Undertake additional responsibilities as required by management.
Qualifications and Requirements:
Experience:
3–5 years of professional experience in mental health counseling, corporate wellness, or
related fields.
Education:
Master’s degree in Counselling Psychology, Applied Psychology (preferably with HR
specialization), or Social Work.
Skills and Knowledge:
Strong proficiency in mental health training for adults.
Expertise in content development for mental health awareness programs.
Experience working in structured or organized groups is highly desirable.
Key Competencies:
Effective communication and relationship-building skills.
Strategic thinking and planning capabilities.
Knowledge of mental health market trends and government policies.
Ability to design and implement engaging programs and events.
Company Profile -
Pivotroots Digital summarize all data points across media, design and technology to provide our partners with simplified yet effective consumer-experience-led digital strategies.
Job Description for Copy Writer -
- Understand the client’s business, strategy and product offerings.
- An Integrated part in Ideating & deriving 360˚ strategies along with the research team
- Edit and produce online marketing campaign strategy and content while working closely with web designers on page layout, content organization and graphics.
- Edit content for grammar, accuracy, clarity, readability, consistency, and coherence.
- Manage a project from start to completion.
- Independently research subject matter.
- Self-educate through engineering documentation and product use.
- Develop compelling original content (whitepapers, case studies, newsletters, web content, data sheets, presentations, Blogs, etc.)
- Produce customized templates/Collate technical & functional informatio
Must to have:
- Qualification in BA/MA/ BMM OR any postgraduate in Copywriting/Copy crafting.
- Must have a strong portfolio of live work which must include creative copy written for websites and other digital collaterals.
- Clear, concise and compelling copywriting and editing proofreading skills.
- 3+ Yrs of experience in Digital Marketing
Director Sales - Operations (EdTech Startup - Relevel Unacademy)
About Relevel :
- Relevel is India's first platform to democratize access to dream jobs for all eligible aspirants irrespective of their college, degree, or network. By taking the Relevel Test, they engage in comprehensive skill assessments, which evaluate industry-relevant skills and their job-readiness. Our evaluation is purely objective-based in conjunction with current best practices in the industry.
- If you believe in our mission of offering job seekers a fair shot at realizing their dreams, we're the right place for you! If you are looking for an intense and exciting work environment with tremendous potential to grow and have an insatiable hunger to learn and succeed, then we have a match.
Associate Director (Sales) | Operations :
- How does this team contribute to Relevel ?
- Relevel's Learning Operations Team works towards ensuring a seamless Learning Experience to the learners and educators alike.
- Relevel aims to democratize the way recruitment happens for job seekers who are in the early stages of their career. We contribute to building trust for the testing process and the scores for candidates as well as potential recruiters who want to hire through Relevel.
Here's what we're looking for :
- At least 7 years of post-qualification work experience in Operations/Program Management/Consulting
- Leadership or Team Management Experience of having led a team (for at least a year with the experience of managing managers.
- Exhibits high analytical skills with a stronghold in Excel
- Ability to function with minimal supervision and clarity of thought along with a structured approach to problem-solving
- Knowledge of Learning Management Systems and prior experience in the Education/Ed-Tech sector is desirable
- Good communication and interpersonal skills
- Sound analytical and problem-solving skills with the ability to work in fast-paced, ambiguous and pressure environments.
- Ability to manage multiple stakeholders and deliver results through cross-functional engagements.
Your typical day at Relevel will look like :
- Identifying key issues and bottlenecks in the process of delivering top-notch learning experience to the candidates
- Identify human resource requirements and opportunities for automation via technological/product interventions to improve efficiency of the team and the organization
- Cohort management; orientation program, cohort launches, communication, community engagement and student success
- Managing doubt-clearing sessions, ensuring students derive maximum output out of the live classes, quizzes and tests
- Build and scale a team of Freelance/Full-time subject matter experts who would be acting as Teaching Assistants to manage and deliver a personalized learning experience to registered students
- Design and provide technical feedback to all students; help poor performers improve their performance
- In this role, you would be expected to ensure maximum students succeed in achieving the objectives of the courses
- You would also be designing measures to boost the performance of poor performers by identifying areas of improvement
- Highlight improvements in existing processes and design new ones which will help Relevel to grow faster and in a sustainable way
- Since the processes are to be implemented across functions, it is important that the Associate Director can communicate, drive and motivate cross-functional teams to work together
What you stand to gain from this role :
- Exposure to the leadership of a fast-paced and relentless organization
- Visibility into the immediate impact of your work ; you will be able to see what the results of your work are
- Ability to solve problems across functions in a very short span of time
- Bunch of passionate folks as colleagues
- Best in industry employment benefits
PythonOnly a solid grounding in computer engineering, Unix, data structures and algorithms would enable you to meet this challenge. 7+ years of experience architecting, developing, releasing, and maintaining large-scale big data platforms on AWS or GCP Understanding of how Big Data tech and NoSQL stores like MongoDB, HBase/HDFS, ElasticSearch synergize to power applications in analytics, AI and knowledge graphs Understandingof how data processing models, data location patterns, disk IO, network IO, shuffling affect large scale text processing - feature extraction, searching etc Expertise with a variety of data processing systems, including streaming, event, and batch (Spark, Hadoop/MapReduce) 5+ years proficiency in configuring and deploying applications on Linux-based systems 5+ years of experience Spark - especially Pyspark for transforming large non-structured text data, creating highly optimized pipelines Experience with RDBMS, ETL techniques and frameworks (Sqoop, Flume) and big data querying tools (Pig, Hive) Stickler of world class best practices, uncompromising on the quality of engineering, understand standards and reference architectures and deep in Unix philosophy with appreciation of big data design patterns, orthogonal code design and functional computation models |
Ruby on Rails (ROR)
RubyWe are looking for passionate engineers and researchers that want to contribute in this exciting and fast moving field of Deep Learning and Research.
- Designing, building, and maintaining efficient, reusable, and reliable Ruby and Rails code.
- Helping maintain code quality, organization and automation Identifying bottlenecks and bugs and devising solutions to these problems
- Ensuring Integration of data storage solutions (may include databases, key-value stores, blob stores, etc)
- Need immediate joiners
- B.Tech/ BE in Computer Science, Computer Engineering equivalent Good knowledge of ruby language
- Good knowledge of Rails Framework along with other common libraries such as RSpec and Resque
- Good knowledge of Mysql database Good knowledge of data structures, algorithms, oops
- Good technical knowledge of computer fundamentals
- Excellent knowledge of scrapers/ web spiders Expert-level object-oriented analysis and design skills
- Good understanding of the syntax of Ruby and its nuances
- Good understanding of server-side templating languages (such as Liquid, Slim, etc depending on your technology stack)
- Good understanding of server-side CSS preprocessors (such as Sass, based on project requirements)
- Able to implement automated testing platforms and unit tests
- Proficient understanding of code versioning tools (e.g. Git, Mercurial or SVN)
- Familiarity with development aiding tools (such as Bower, Bundler, Rake, etc)
Java
Scala
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon