Customer Success manager

Strong Backend Developer with Rust knowledge

Mandatory (Experience) - Must have 3+ YOE as a Software Engineer

Mandatory (Core Skills) - Expert level knowledge in Rust or Realtime experience in Rust

Mandatory (Company) - Product company (Highly preferred- Blockchain companies, Gaming Companies, Early stage startups)

Mandatory (Education) - Engineering from Tier-1 Colleges

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are seeking a skilled DevOps Service Desk Specialist to join our global DevOps team. As a DevOps Service Desk Specialist, you will be responsible for managing service desk operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing 24/7 support for critical application environments for industry leaders in the automotive industry. 

Responsibilities:

Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users. 

Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.

Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues. 

Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions. 

On-Call Duty: staffing of a 24/7 on-call service, handling of incidents outside normal office hours, escalation to and coordination with the onsite team, customers and 3rd parties where necessary.

Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).

Requirements:

Technical experience in Java Enterprise environment as developer or DevOps specialist.

Familiarity with DevOps principles and ticketing tools like ServiceNow.

Strong analytical, communication, and organizational abilities. Easy to work with.

Strong problem-solving, communication, and ability to work in a fast-paced 24/7 environment.

Optional: Experience with our relevant business domain (Automotive industry). Familiarity with IT process frameworks SCRUM, ITIL. 

Skills & Requirements

Java Enterprise, DevOps, Service Desk, Incident Management, Change Management, Problem Management, System Monitoring, Troubleshooting, Automation Workflows, CI/CD, Jenkins, GitLab, Docker, Kubernetes, AWS, Azure, ServiceNow, Root Cause Analysis, Documentation, Communication, On-Call Support, ITIL, SCRUM, Automotive Industry.

Location: Remote / Hybrid (Silicon Valley)

? Job Type: Full-Time

? Experience: 4+ years

About Altimate AI

At Altimate AI, we’re revolutionizing enterprise data operations with agentic AI—intelligent AI teammates that seamlessly integrate into existing workflows, helping data teams build pipelines, automate documentation, optimize infrastructure, and accelerate delivery.

Backed by top-tier investors and led by Silicon Valley veterans, we’re on a mission to automate and streamline data workflows, allowing data professionals to focus on innovation rather than repetitive tasks.

Role Overview

We are looking for an SDET (Software Development Engineer in Test) with expertise in Python, automation, data, and AI to help ensure the reliability, performance, and scalability of our AI-powered data solutions. You will work closely with engineering and data science teams to develop test automation frameworks, validate complex AI-driven data pipelines, and integrate testing into CI/CD workflows.

Key Responsibilities

✅ Develop and maintain automation frameworks for testing AI-driven data applications

✅ Design, implement, and execute automated test strategies for data pipelines and infrastructure

✅ Validate AI-driven insights and data transformations to ensure accuracy and reliability

✅ Integrate automated tests into CI/CD pipelines for continuous testing and deployment

✅ Collaborate with engineering and data science teams to improve software quality

✅ Identify performance bottlenecks and optimize automated testing approaches

✅ Ensure data integrity and compliance with industry best practices

Required Skills & Experience

? Strong Python programming skills with experience in test automation (PyTest, Selenium, or similar frameworks)

? Hands-on experience with data testing – validating ETL pipelines, SQL queries, and AI-generated outputs

? Proficiency in modern data stacks (SQL, Snowflake, dbt, Spark, Kafka, etc.)

? Experience with CI/CD tools like Jenkins, GitHub Actions, or GitLab CI

? Familiarity with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)

? Excellent problem-solving and analytical skills

? Strong communication skills to work effectively with cross-functional teams

Nice-to-Have (Bonus Points)

⭐ Prior experience in a fast-paced startup environment

⭐ Knowledge of machine learning model validation and AI-driven testing approaches

⭐ Experience with performance testing and security testing for AI applications

Why Join Altimate AI?

? Cutting-Edge AI & Automation – Work with next-gen AI-driven data automation technologies

? High-Impact Role – Be part of an early-stage, fast-growing startup shaping the future of enterprise AI

? Competitive Salary + Equity – Own a meaningful stake in a company with massive potential

? Collaborative Culture – Work with top-tier engineers, AI researchers, and data experts

⚡ Opportunity for Growth – Play a key role in scaling AI-powered data operations

Are you a fun-loving and passionate individual about technology? Are you ready to build a career that enhances your skills?  

Then, we are the right choice for you.

We are seeking a results-oriented Network Administrator to manage our company's computer infrastructure and supervise our IT department. You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and maintaining our networks and servers. 

To ensure success as an IT Administrator, you should possess extensive experience in IT administration and the ability to optimize the performance of our IT infrastructure. An accomplished IT administrator will be someone whose technical expertise results in enhanced IT system efficiency across company structures. 

Desired roles & responsibilities:

• Expertise in DNS, VMware Workstation, multiple OS installation & RAID configurations.
• Excellent understanding of Networking & Firewalling concepts.
• Well versed with various IT Infrastructure technologies/ concepts such as LAN & WAN protocols, VPN Technologies (IPSEC, SSL), Leased Line Connectivity, DNS, DHCP, ISP Setup, TCP/ IP, IP architecture, Network Management System (NMS), VLANs, Structured Cabling Design, Anti-Virus Server (Mail Scanning/ Gateway Scanning/ Server/ Clients Scanning) Setup and Wire Less LAN concepts.
• Expertise in Active Directory Configuration and Group Policy Management. FSMO Roles, DNS Zones, Replications, etc.
• Experienced in Single sign-on configurations using Active Directory Federation Services (ADFS) and Azure AD.
• Good understating of PKI infrastructure and experience in Active Directory Certificate Services administration.
• Administration knowledge on Anti-Virus Management
• Firmware up-gradation and tuning, hardening the servers.
• Manage local hardware inventories.
• Assist network architects with the design of network models whenever needed.
• Good hands-on experience on SonicWALL/FortiGate/FortiNet Firewall and configuration. well versed with NAT Rules in Firewall and Direct the installation of both the software and hardware components of firewalls along with other portions of security infrastructure. They also configure firewalls for usage, manage their day-to-day operations, and perform regular maintenance through upgrades and patches.
• Applying operating system updates, patches, and configuration changes.
• Expertise in Firewall design, building, and managing the security infrastructure of information technology (IT) systems. They are expected to be proficient in all aspects of ITIL (i.e. Incident Management, Service Request Management, Change Request Management, Problem Management, Disaster Response, etc.).
• Windows Server environment administration and support.

IT Administrator Requirements: 

• Bachelor's degree in computer science, information technology, information systems, or similar. 
• Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification. 
• Extensive experience with IT systems, networks, and related technologies. 
• Good knowledge of best practices in IT administration and system security. 
• Exceptional leadership, organizational, and time management skills. 
• Strong analytical and problem-solving skills. 
• Good interpersonal and communication skills.

Data engineers:

Designing and building optimized data pipelines using cutting-edge technologies in a cloud environment to drive analytical insights.This would also include develop and maintain scalable data pipelines and builds out new API integrations to support continuing increases in data volume and complexity

Constructing infrastructure for efficient ETL processes from various sources and storage systems.

Collaborating closely with Product Managers and Business Managers to design technical solutions aligned with business requirements.

Leading the implementation of algorithms and prototypes to transform raw data into useful information.

Architecting, designing, and maintaining database pipeline architectures, ensuring readiness for AI/ML transformations.

Creating innovative data validation methods and data analysis tools.

Ensuring compliance with data governance and security policies.

Interpreting data trends and patterns to establish operational alerts.

Developing analytical tools, utilities, and reporting mechanisms.

Conducting complex data analysis and presenting results effectively.

Preparing data for prescriptive and predictive modeling.

Continuously exploring opportunities to enhance data quality and reliability.

Applying strong programming and problem-solving skills to develop scalable solutions.

Writes unit/integration tests, contributes towards documentation work

Must have ....

6 to 8 years of hands-on experience designing, building, deploying, testing, maintaining, monitoring, and owning scalable, resilient, and distributed data pipelines.

High proficiency in Scala/Java/ Python API frameworks/ Swagger and Spark for applied large-scale data processing.

Expertise with big data technologies, API development (Flask,,including Spark, Data Lake, Delta Lake, and Hive.

Solid understanding of batch and streaming data processing techniques.

Proficient knowledge of the Data Lifecycle Management process, including data collection, access, use, storage, transfer, and deletion.

Expert-level ability to write complex, optimized SQL queries across extensive data volumes.

Experience with RDBMS and OLAP databases like MySQL, Redshift.

Familiarity with Agile methodologies.

Obsession for service observability, instrumentation, monitoring, and alerting.

Knowledge or experience in architectural best practices for building data pipelines.

Good to Have:

Passion for testing strategy, problem-solving, and continuous learning.

Willingness to acquire new skills and knowledge.

Possess a product/engineering mindset to drive impactful data solutions.

Experience working in distributed environments with teams scattered geographically.