Cutshort logo
Clickpost logo
Customer Success manager
Customer Success manager
Clickpost's logo

Customer Success manager

Ridhi  Dhariwal's profile picture
Posted by Ridhi Dhariwal
2 - 7 yrs
₹4L - ₹12L / yr
Remote only
Skills
Customer Success
SaaS
Communication Skills
B2B Marketing
  • Drive Customer Success Outcomes
    • Increase renewal rates and reduce churn
    • Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
    • Drive new business growth through greater advocacy and reference-ability
  • Optimize Customer Lifecycle
    • Identify opportunities for continuous improvement
    • Learn from best practices in industry
    • Take Decisions on contentious issues during customer journey
  • Manage Customer Success Activities
    • Customer Support Management
    • Customer Success Management
    • Renewals
    • Billing and Collections (along with finance)
    • Advocating for Cross Sell and Upsell
  • Inspire Customer Success Across Company
    • Create company-wide culture of Customer Success
    • Align with Marketing around marketing to existing clients
    • Align with Product around driving product roadmap
    • Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
    • Create company-wide customer feedback loop
    • Align with Finance around measurement and forecasting
    • Align with Executive Team around key metrics and objectives

Requirements:

  • 2+ years experience in B2B organizations
  • Strong empathy for customers AND passion for revenue and growth
  • Ability to manage influence through persuasion, negotiation, and consensus building
  • Ideally combined background of post-sale and sales or business experience
  • Excellent communication and presentation skills
  • Deep understanding of value drivers in recurring revenue business models
  • Analytical and process-oriented mindset
  • Demonstrated desire for continuous learning and improvement
  • Relevant Bachelor’s degree; preference for computer science or related degrees
  • Need - good excel skills. Want - good ppt skills
  • Handling tough situations or unhappy customers
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Clickpost

Founded :
2015
Type :
Product
Size :
20-100
Stage :
Raised funding

About

ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.

Read more

Connect with the team

Profile picture
Divya Jha
Profile picture
Ridhi Dhariwal

Company social profiles

N/A

Similar jobs

Hyderabad
4 - 8 yrs
₹8L - ₹25L / yr
Unreal Development Kit
Physics
Artificial Intelligence (AI)
User Interface (UI) Design
skill iconC++

As a Software Engineer III – Unreal Engine, you’ll be a core technical contributor and leader on a team building high-end AAA PC/Console experiences. You’ll take ownership of critical game systems, mentor other engineers, and help define technical direction. Working alongside art, design, and production, your experience and engineering insight will shape the gameplay, tools, and systems that bring our ambitious projects to life.

What You’ll Do

  • Architect, implement, and optimize complex systems in Unreal Engine 5 using C++
  • Lead development of gameplay, systems, and core tech features
  • Collaborate with designers, artists, and producers to ensure technical feasibility and creative alignment
  • Mentor junior engineers and uphold best engineering practices
  • Drive performance improvements across PC and console builds
  • Participate in planning, tech reviews, and cross-functional coordination

What We’re Looking For

  • 7+ years of experience in Unreal Engine-based game development
  • Deep expertise in C++ and Unreal Engine internals (e.g., Gameplay Framework, Replication, UObjects, GAS, )
  • Experience with multiplayer, AI, Bots, Physics and rendering systems
  • Shipped multiple PC/Console titles with significant system ownership
  • Excellent debugging, profiling, and performance-tuning skills
  • Strong software architecture skills and understanding of real-time game systems
  • Proven leadership and mentoring abilities

Nice to Have

  • Familiarity with Unreal Editor tooling, plugins, and build systems
  • Knowledge of Agile production pipelines
  • Contributions to tool development or tech pipelines
  • Understanding of AI-Tools and ability to adapt them in workflows to improve productivity

Job Category: Engineering

Job Type: Full Time

Job Location: Hyderabad



Read more
Infosys
at Infosys
1 video
2 recruiters
Agency job
via OnActive by Mansi Gupta
Hyderabad, Chennai
4 - 8 yrs
₹8L - ₹24L / yr
CAMUNDA
BPMN
Microservices
06692
RESTful APIs

Key Responsibilities:

  • Install, configure, deploy, and administer Camunda 7 &8 for enterprise-level applications.
  • Design and model BPMN workflows and DMN decisions using Camunda Modeler.
  • Set up Single Sign-On (SSO), monitoring, and logging frameworks within the Camunda BPM environment.
  • Develop, deploy, and monitor workflows in Camunda Cockpit, resolving any technical issues as they arise.
  • Integrate Camunda workflows with Microservices and SpringBoot frameworks.
  • Collaborate with database teams to design and optimize SQL queries and stored procedures for Camunda-based applications.
  • Develop and consume RESTful and SOAP web services, ensuring seamless integration with external systems.
  • Handle JSON and XML objects within workflows to ensure data integrity and accuracy.
  • Utilize Docker and Kubernetes for containerization and orchestration of Camunda BPM services.
  • Stay updated with the latest trends and best practices in Camunda BPM and related technologies.

Required Skills:

  • 4-8 years of experience with Camunda BPM and Java J2EE development.
  • Strong experience with BPMN workflow modeling and DMN decision modeling in Camunda Modeler.
  • Proficiency in setting up and configuring SSO, monitoring, and logging frameworks in Camunda BPM.
  • Experience with Microservices architecture and SpringBoot.
  • Solid understanding of database concepts with practical knowledge of SQL and stored procedures.
  • Expertise in developing and integrating RESTful and SOAP web services.
  • Hands-on experience with JSON and XML object handling within workflows.
  • Experience with Docker and Kubernetes for containerized deployments.

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
  • Relevant certifications in Camunda BPM, Java, or related technologies are a plus.


Read more
Invezza Technologies Pvt Ltd
at Invezza Technologies Pvt Ltd
2 candid answers
Shreyas Gaikwad
Posted by Shreyas Gaikwad
Pune
3 - 12 yrs
₹3L - ₹12L / yr
skill iconGo Programming (Golang)
skill iconRuby on Rails (ROR)
skill iconRuby
skill iconPython
skill iconJava
+2 more

Responsibilities:

●     Design and develop websites and web applications from initial concept, site architecture, and user interface to finished deliverables.

●     Write clean, secure, test-driven, easily maintainable and modular codes adhering to the technical standards.

●     Database designing and maintenance.

●     Create and update reusable code libraries to streamline the development cycle.

●     Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications

●     Collaborate and work with front-end/mobile developers on the backend needs of projects.

●     Client communication (verbal/written) as and when required.

Required Skills:

●     Previous working experience as a PHP / Laravel developer. Experience in CMS like Drupal and WordPress will be an added advantage.

●     Excellent knowledge of the Laravel framework and experience building factories/facades/libraries using abstract classes, interfaces, and traits.

●     Good knowledge of RDBMS (MySQL/MS SQL/PostgreSQL), database designing and query optimization techniques.

●     Good core knowledge of HTML5, CSS3, jQuery and Bootstrap framework.

●     Hands-on experience in RESTful API design and development, including implementing oAuth2.0 for authentication and authorization.

●     Strong problem-solving and analytical skills.

●     Excellent communication (verbal/written) skills.

Read more
Zartek Technologies
Deepti Renju
Posted by Deepti Renju
Cochin
2 - 4 yrs
₹3.6L - ₹6L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
TypeScript
API
  • Develop Websites in React JS
  • Use the best architecture suited for the project
  • Familiar with state management
  • Integrate API & SDKs
  • Covert design to code
  • Knowledge of typescript is a plus
  • Write clean, structured code
  • Should have good experience in Redux / Next
Read more
Incedo Inc.
at Incedo Inc.
3 recruiters
Agency job
via Hiregis by Manoj K
Chennai, Hyderabad
5 - 10 yrs
₹20L - ₹35L / yr
skill iconJava
skill iconReact.js
skill iconHTML/CSS
Object Oriented Programming (OOPs)
Systems Development Life Cycle (SDLC)
+1 more
This role is for Incedo (Chennai & Hyderabad)

Responsibilities

  • In this role, you should be able to work independently with little supervision.
  • You should have excellent organization and problem-solving skills.
  • If you also have hands-on experience in software development and agile methodologies, we’d like to meet you.
  • You will be responsible to develop high-quality software that is aligned with user needs and business goals.
Qualification
  • 5 to 10 years of end-to-end development using Java & UI technology (ReactJS)
  • Good knowledge of any relational database).
  • Experience in JavaScript along with an OOP language
  • Well versed with testing concepts and methodologies
  • Agile/Scrum development and full SDLC from development to production deployment.
  • Analytical mind with problem-solving aptitude.
  • Ability to work independently.
  • Excellent written and oral communication skills.
Read more
Edubridge Learning
at Edubridge Learning
6 recruiters
Anmol tomar
Posted by Anmol tomar
Mumbai
5 - 8 yrs
₹5L - ₹10L / yr
Content Writing
Blogging
SME
  • Lead technical requirement sessions with clients and internal stake holders
  • Create new courses related to Data architecture, database design, data mining, data visualization, Power BI for the learners of EduBridge
  • Deliver training to the aspiring trainers
  • Design and create training manuals, online learning modules, and course materials on
  • Review training materials from a variety of sources and choose appropriate materials
  • Should be comfortable working individually as a self-starter.
  • Be forward-thinking when designing content and adhere to adult learning principles
  • Enjoy working with tight deadlines and providing valuable input on projects to enhance and customize training processes to exceed operational needs
  • Creating instructional content that incorporates audio and video
  • Create knowledge and skills assessments
  • Evaluate learning effectiveness
  • Apply current research and theory to learning design challenges
  • Write/Review storyboards to make the technical content interesting

 

Read more
Plivo
at Plivo
11 recruiters
Anusha Reddy
Posted by Anusha Reddy
Bengaluru (Bangalore)
4 - 7 yrs
₹16L - ₹24L / yr
skill iconPython
skill iconJava
skill iconGo Programming (Golang)
skill iconNodeJS (Node.js)
Fullstack Developer
+2 more
Roles & Responsibilities::

  • Own and implement features used by large customers like Truecaller, Mozilla, Zomato, Netflix, etc.
  • Performance, Security and Usability goals are in DNA.
  • Full ownership and accountability of Microservices which includes day-to-day operations and maintenance.
  • Business and technical Metric definitions and reviews.
  • Drive CI & CD Evaluate technologies and development stacks for API-based platform which scales to 100,000 transactions per second.
  • Perform push-button deployments of any version of the software to any environment on demand.
  • Design and build web apps that are scalable and puts user experience front and center.
  • Develop modular UI components for company-wide reuse.
  • Evolve a common design language for UI across apps.
  • Establish and advocate front-end coding guidelines.
  • Meld UX and great-looking UI while keeping excellent code quality.
  • Own end-to-end life cycle of the product from requirement analysis, design, development, test, release, and maintenance.
  • Develop reusable tools/libraries
  • Identify opportunities for automation and collaboration points.
  • Continuously improve cycle time, throughput, and code quality.
  • Continuously improve value-adding-activities/non-value-adding activities ratio.

Skills Required::

  • 4 - 6 years of experience in large-scale distributed systems.
  • Proficient in Python/Golang/Java/ http://node.js/">Node.js 
  • Understanding of CSS, Advanced Javascript, http://vue.js/">Vue.js, http://react.js/">React.js, and other web technologies.
  • Understanding of Rest based API Architecture
  • Writing high-performance, reliable and maintainable code.  
  • Excellent microservices pattern understanding.  
  • Ability to define cross-core contracts and bring them to closure through collaboration.
  • Good knowledge of database structures, theories, principles, and practices.  
  • Experience working with AWS components [EC2, S3, RDS, SQS, ECS, Lambda].
  • Analytical and problem-solving skills  
  • Good aptitude in multi-threading and concurrency concepts.  
  • Working knowledge of Git and proficiency with at least one build server: Jenkins/Travis/Bamboo.
  • Good to have a telecom background
Read more
company logo
Hyderabad
1 - 6 yrs
₹4L - ₹6.5L / yr
skill iconReact Native
skill iconJavascript
skill iconReact.js
JD: 
Excellent knowledge and experience with React Native
Extensive, hands-on experience with modern application development incl. application lifecycle, asynchronous server communication, and UI components
Experience with State Management Libraries like MobX or Redux
Experience with architecture and implementing component based UI frameworks and design systems
Experience with consuming REST APIs
Firm grasp of the JavaScript/TypeScript language
Ability to write well-documented, clean Javascript code
Rock solid at working with third-party dependencies and debugging dependency conflicts
Familiarity with native build tools, like XCode, Android Studio
Should able to design responsive UI
Ability to work with Git
Experience working with Swift, Objective C, and Java a plus
 
 
Read more
aha3D innovations pvt ltd
Aakash Mr
Posted by Aakash Mr
Jaipur
0 - 1 yrs
₹3L - ₹4L / yr
skill iconPython
skill iconDjango
Object Oriented Programming (OOPs)
skill iconC
PyQt
You will be involved in development of software that drives Aha3D machines. The work involves writing efficient and maintainable code in Python, writing testcases, and maintaining the same via CI.
Read more
Yagerbomb Media Pvt. Ltd
at Yagerbomb Media Pvt. Ltd
1 video
4 recruiters
Yuvraj Bhalla
Posted by Yuvraj Bhalla
Mumbai
1 - 7 yrs
₹3L - ₹15L / yr
skill iconJava
MySQL
skill iconPHP
skill iconMongoDB
Object Oriented Programming (OOPs)
+2 more
Job Description Extensive experience with real time web application using XMPP. Experience with instant messaging, presence, multi-party chat such as Extensible Messaging and Presence Protocol (XMPP) would be a big plus. Strong experience with either PHP or Java. Strong experience with MVC based framework. Experience with highly scalable, consumer facing web applications. Some experience with front-end technologies (JavaScript, CSS, jQuery) Must have excellent OOPS knowledge and should have worked extensively on MVC based frameworks. Knowledge on PHP5 would be plus. Knowledge of Web security will be a plus. Experience with instant messaging, presence, multi-party chat such as Extensible Messaging and Presence Protocol (XMPP) would be a big plus. Working alongside talented Director of Engineering to solve technical challenges Serving as a creative member of the team, ready to innovate and develop next generation products Writing scalable and clean code Skills / Tools: HTML, XMPP, Java, PHP, PHP5, JavaScript, CSS, jQuery, GIT, Object Oriented Concepts
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos