Customer Success manager

About Us: At Jenya, we specialize in creating captivating content that connects with audiences on a global scale. Our team is dedicated to pushing creative boundaries and delivering exceptional results. We’re looking for a skilled Video Editor with a focus on YouTube videos and Shorts to join our vibrant team.

Position Overview: We are seeking a talented Video Editor with a strong background in editing YouTube videos and Shorts. In this role, you will be responsible for crafting engaging, high-quality video content that stands out on YouTube and other platforms. Your expertise will help us deliver visually compelling stories that resonate with viewers and drive channel growth.

Key Responsibilities:

• Edit and produce engaging YouTube videos and Shorts from raw footage.
• Develop video content that aligns with our brand’s voice and goals.
• Collaborate with content creators, producers, and other team members to ensure video content meets project specifications.
• Optimize videos for YouTube, including titles, descriptions, and metadata to maximize visibility and engagement.
• Apply effective video pacing, transitions, and effects to create a polished final product.
• Maintain organized video files and adhere to project deadlines.

Requirements:

• Proven experience as a Video Editor with a strong portfolio showcasing your work on YouTube videos and Shorts.
• Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, Canva etc).
• In-depth understanding of YouTube’s platform, including trends, algorithm, and best practices for Shorts.
• Ability to create engaging video content tailored for different audiences and platforms.
• Strong attention to detail, creativity, and problem-solving skills.
• Excellent communication skills and ability to work collaboratively in a team environment.

Preferred Qualifications:

• Bachelor’s degree in Film Production, Media, or a related field.
• Experience with motion graphics, animations, and visual effects.
• Familiarity with SEO best practices and video analytics.

What We Offer:

• Competitive salary and comprehensive benefits package.
• A collaborative and creative work environment.
• Opportunities for professional growth and development.
• Alternate Saturday off

How to Apply: If you are a dedicated Video Editor with a passion for fostering a positive workplace culture and have at least 1+ year of relevant experience, we invite you to apply for this exciting opportunity. Make sure to include "Video Editor Application" in the subject line.

Join our team and contribute to our continued success as a Video Editor dedicated to the growth!

Education:

• Bachelor's (Preferred)

Roles & Responsibilities:

- Manage multiple software development projects simultaneously.

- Define project scope, goals and deliverables.

- Plan and schedule project timelines.

- Coordinate internal resources and third parties/vendors.

- Measure project performance and report to management.

- Identify and manage project risks.

- Ensure resource availability and allocation.

- Ensure adherence to project delivery schedules.

We are looking for a proactive and goal-driven Tele caller IT Sales professional to support our sales team by generating leads, engaging with IT decision-makers, and booking qualified meetings. The ideal candidate will have a basic understanding of IT products/services and a strong ability to communicate the value to potential customers.

Key Responsibilities:

Make outbound calls to IT managers, CIOs, and purchase heads to promote products/services (servers, storage, cloud, cybersecurity, etc.).

Understand client IT requirements and pitch relevant solutions.

Generate leads and schedule meetings or demos for the field sales team.

Maintain accurate lead and call data in the CRM system.

Follow up on past leads, email campaigns, and webinar attendees.

Achieve daily/weekly call targets and monthly qualified meeting goals.

Collaborate with sales and marketing teams to align messaging.

Requirements:

Graduate in any discipline (Technical or Commerce background preferred).

2-3 years of experience in tele calling or inside sales, preferably in IT products/services.

Good knowledge of basic IT terms (servers, firewalls, cloud, etc.) is a plus.

Excellent verbal and written communication skills (English & regional language).

Strong listening, convincing, and objection-handling skills.

Experience with CRM tools, email, and Excel.

Desirable:

- Knowledge of IT/ Datacenter industry trends.

- Certification in sales/tele calling.

Key Performance Indicators (KPIs):

- Number of calls made per day.

- Leads generated and appointments scheduled.

- Conversion rate of leads to sales.

apply, If you're a motivated and results-driven tele caller & passionate about IT sales

• Building and sustaining long-lasting relationships with existing and potential clients.
• Conducting research on potential clients' products or services and determining the geographic location of the majority of their target customers.
• Setting up meetings with potential clients to present advertising proposals and address their concerns.
• Assisting the marketing team in the preparation of media kits and promotional plans.
• Attending sales meetings, trade shows, and training workshops as required.
• Persuading clients to purchase company advertising products and services by communicating the benefits of various types of advertising.
• Providing recommendations on suitable formats, advertising mediums, and font sizes.
• Preparing sample advertisements for clients.

Responsibilities:

• Design and develop large scale web applications using Node.js; 
• Full-cycle projects and product development; 
• Focus on software development and build Restful API's; 
• Contribute to the overall software development life-cycle including requirements gathering, analysis, design, development, release/version control, testing, deployment, and support; 
• Be a part of an agile-based team 

Requirements:

• Exposure to ES6 knowledge of REST API Design and Development in Node.js. 
• Basic Knowledge of Web Socket.
• Strong Knowledge of Javascript, Good exposure to Redis, MongoDB.
• Should be having a basic understanding of HTML5, CSS3, Bootstrap4.

We Offer:

• 5 Days Working
• Competitive Salary.
• Knowledge-Based Hierarchy 
• Trending Technology Development
• Career Development Programs.
• Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
• Exposure to working with a team size of 65+.
• Good Project Incentives and Rewards.
• Explore Incredible India!Workation Programmes with Airfare, Hotelstay.
• Work-Life Balance.
• Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.

We enable humans & machines with internet connectivity at a price that they can afford.

The inspiration for Wifi Dabba came from the founders working together for the last decade in the mobile application industry and realising the biggest reason for user churn being access to cheap and affordable internet access. From having worked on ground onboarding users and facing poor connectivity issues all the time, we took it on ourselves to fix the internet access problem for the common citizen.

At Wifi Dabba (YC W17), we are building a low cost, scalable & distributed Wi-Fi infrastructure to connect next billion users online. We do this by deploying a grid of lasers (Free Space Optics) over the cities & town and bring cheap and fast internet for everyone. We enable anyone to buy 1 gig of data access at a time at a price they can afford. Sachetization of internet access is the foundation to rebuilding internet for all. We do this by leveraging crypto and blockchain to truly make internet infrastructure ownership distributed — our vision is to be connectivity layer for the Web3 world.

• You will get the chance to be an early team member at a fast-growth YC startup.
• You get to define the future of telecom infrastructure ownership and operations.
• We’re a tight-knit team where you'll learn a ton and have ownership.
• Opportunity to build for the next billion users.

• Strong engineering background preferably in Computer Science
• Experience architecting, developing, and testing iOS application code end-to-end
• Strong knowledge of iOS UI design principles, patterns, and best practices
• Experience with AWS services
• Experience working with remote data via REST and JSON
• Experience working with mobile analytics
• Knowledge of Apple’s design principals and application
• Knowledge of code versioning tools like GIT, SVN.
• Experience in building user interfaces for mobile apps.
• Participate in design discussions with business users, web producers and engineering teams.
• Perform requirements analysis, high-level design, effort estimation for new business requirements and feature enhancements.
• Write clean, concise, and sustainable code.
• Team player who enjoys collaborative effort.

• Entrepreneurial mindset (we encourage all employees to be future founders and this can be a great stepping stone towards that)
• Customer-centric and passionate about working in a small & focused team
• Previous experience building/working in telecom software or infrastructure
• Previous experience building web3 project - DeFi / Blockchain infrastructure
• Previous experience at a high-growth, fast-paced startup

• Ensure and own Data integrity across distributed systems.
• Extract, Transform and Load data from multiple systems for reporting into BI platform.
• Create Data Sets and Data models to build intelligence upon.
• Develop and own various integration tools and data points.
• Hands-on development and/or design within the project in order to maintain timelines.
• Work closely with the Project manager to deliver on business requirements OTIF (on time in full)
• Understand the cross-functional business data points thoroughly and be SPOC for all data-related queries.
• Work with both Web Analytics and Backend Data analytics.
• Support the rest of the BI team in generating reports and analysis
• Quickly learn and use Bespoke & third party SaaS reporting tools with little documentation.
• Assist in presenting demos and preparing materials for Leadership.

• Strong experience in Datawarehouse modeling techniques and SQL queries

• A good understanding of designing, developing, deploying, and maintaining Power BI report solutions
• Ability to create KPIs, visualizations, reports, and dashboards based on business requirement
• Knowledge and experience in prototyping, designing, and requirement analysis
• Be able to implement row-level security on data and understand application security layer models in Power BI
• Proficiency in making DAX queries in Power BI desktop.
• Expertise in using advanced level calculations on data sets
• Experience in the Fintech domain and stakeholder management.