Customer Success manager

We're Hiring For Delivery Manager (Trading)

Location:Banaglore

About Us

Tradelab Technologies is a leading FinTech and capital markets technology company,headquartered in India, which develops high-performance software solutions for stock brokers,trading platforms, and financial institutions. Founded in July 2012 and incubated by a specialR&D cell at IIT Kharagpur, we are at the forefront of building the next generation of tradingtechnology. Our product portfolio includes advanced trading terminals, order-managementsystems (OMS), risk-management systems (RMS), low-latency exchange platforms, multi-cryptowallet solutions, and KYC/Compliance systems. We are defined by our commitment to "lowlatency," "high performance," and "real-time" systems that power the industry.

Role

We are seeking an accomplished Delivery Manager to lead the successful implementation anddelivery of Tradelab's mission-critical trading technology solutions to enterprise clients. You willbe responsible for managing the complete delivery lifecycle—from project planning andresource allocation to client onboarding and post-deployment support—ensuring that our OMS,RMS, trading terminals, and wallet solutions are deployed on time, within scope, and to thehighest quality standards.

Key Responsibilities

● Manage end-to-end delivery of Tradelab's product implementations including tradingterminals, OMS, RMS, exchange connectivity platforms, and crypto wallet solutions

● Lead cross-functional delivery teams including developers, QA engineers, architects,and support personnel to execute complex deployment projects

● Define project scope, timelines, resource requirements, and risk mitigation strategies incollaboration with clients and internal stakeholders

● Serve as the primary point of contact for enterprise clients duringimplementation,ensuring clear communication and expectation management

● Coordinate technical integration activities with client IT teams, exchanges, clearingsystems, and third-party vendors

● Oversee UAT planning and execution, ensuring comprehensive testing of tradingworkflows, risk controls, and compliance requirements

● Monitor project health through KPIs and metrics, proactively identifying and resolvingbottlenecks and risks

● Manage change requests and scope variations while maintaining project profitability andclient satisfaction

● Drive continuous improvement initiatives to optimize delivery processes andmethodologies

● Ensure adherence to regulatory and compliance requirements during systemdeployments

● Facilitate knowledge transfer and training sessions for client teams post-deployment

Skills & Experience

● 6-10 years of experience in project/delivery management, with a proven track record ofsuccessfully delivering enterprise software solutions

● Prior experience in the FinTech or Capital Markets industry is mandatory

● Strong understanding of trading systems architecture, order management, riskmanagement, and exchange connectivity

● Expertise in agile and waterfall project management methodologies with relevantcertifications (PMP, Scrum Master, SAFe) preferred

● Demonstrated ability to manage multiple concurrent projects with competing prioritiesand dependencies

● Excellent stakeholder management skills with experience handling C-level clientinteractions● Strong technical acumen to understand system architectures, integration requirements,and deployment complexities

● Proficiency with project management tools such as Jira, MS Project, or similar platforms

● Outstanding communication, negotiation, and conflict resolution skills

● Experience managing geographically distributed teams and working in fast-paced,dynamic environments

● Bachelor's degree in Engineering, Computer Science, or related field; MBA or advanced degree is a plus

Why Join Us?

Join a pioneering technology company that is revolutionizing the capital markets infrastructure.At Tradelab, you'll have the opportunity to work on cutting-edge, high-performance tradingtechnology that powers some of the most demanding real-time systems in the financial industry.Born from IIT Kharagpur's innovation ecosystem and backed by over a decade of domainexpertise, we offer an environment where your contributions directly impact the future of tradingtechnology. Be part of a high-growth FinTech journey where innovation meets execution.

 JOB DETAILS:

* Job Title: Head of Engineering/Senior Product Manager

* Industry: Digital transformation excellence provider

* Salary: Best in Industry

* Experience: 12-20 years

* Location: Mumbai

Job Description

Role Overview

The VP / Head of Technology will lead company’s technology function across engineering, product development, cloud infrastructure, security, and AI-led initiatives. This role focuses on delivering scalable, high-quality technology solutions across company’s core verticals including eCommerce, Procurement & e-Sourcing, ERP integrations, Sustainability/ESG, and Business Services.

This leader will drive execution, ensure technical excellence, modernize platforms, and collaborate closely with business and delivery teams.

Roles and Responsibilities:

Technology Execution & Architecture Leadership

·        Own and execute the technology roadmap aligned with business goals.

·        Build and maintain scalable architecture supporting multiple verticals.

·        Enforce engineering best practices, code quality, performance, and security.

·        Lead platform modernization including microservices, cloud-native architecture, API-first systems, and integration frameworks.

Product & Engineering Delivery

·        Manage multi-product engineering teams across eCommerce platforms, procurement systems, ERP integrations, analytics, and ESG solutions.

·        Own the full SDLC — requirements, design, development, testing, deployment, support.

·        Implement Agile, DevOps, CI/CD for faster releases and improved reliability.

·        Oversee product/platform interoperability across all company systems.

Vertical-Specific Technology Leadership

Procurement Tech:

·        Lead architecture and enhancements of procurement and indirect spend platforms.

·        Ensure interoperability with SAP Ariba, Coupa, Oracle, MS Dynamics, etc.

eCommerce:

·        Drive development of scalable B2B/B2C commerce platforms, headless commerce, marketplace integrations, and personalization capabilities.

Sustainability/ESG:

·        Support development of GHG tracking, reporting systems, and sustainability analytics platforms.

Business Services:

·        Enhance operational platforms with automation, workflow management, dashboards, and AI-driven efficiency tools.

Data, Cloud, Security & Infrastructure

·        Own cloud infrastructure strategy (Azure/AWS/GCP).

·        Ensure adherence to compliance standards (SOC2, ISO 27001, GDPR).

·        Lead cybersecurity policies, monitoring, threat detection, and recovery planning.

·        Drive observability, cost optimization, and system scalability.

AI, Automation & Innovation

·        Integrate AI/ML, analytics, and automation into product platforms and service delivery.

·        Build frameworks for workflow automation, supplier analytics, personalization, and operational efficiency.

·        Lead R&D for emerging tech aligned to business needs.

Leadership & Team Management

·        Lead and mentor engineering managers, architects, developers, QA, and DevOps.

·        Drive a culture of ownership, innovation, continuous learning, and performance accountability.

·        Build capability development frameworks and internal talent pipelines.

Stakeholder Collaboration

·        Partner with Sales, Delivery, Product, and Business Teams to align technology outcomes with customer needs.

·        Ensure transparent reporting on project status, risks, and technology KPIs.

·        Manage vendor relationships, technology partnerships, and external consultants.

Education, Training, Skills, and Experience Requirements:

Experience & Background

·        16+ years in technology execution roles, including 5–7 years in senior leadership.

·        Strong background in multi-product engineering for B2B platforms or enterprise systems.

·        Proven delivery experience across: eCommerce, ERP integrations, procurement platforms, ESG solutions, and automation.

Technical Skills

·        Expertise in cloud platforms (Azure/AWS/GCP), microservices architecture, API frameworks.

·        Strong grasp of procurement tech, ERP integrations, eCommerce platforms, and enterprise-scale systems.

·        Hands-on exposure to AI/ML, automation tools, data engineering, and analytics stacks.

·        Strong understanding of security, compliance, scalability, performance engineering.

Leadership Competencies

·        Execution-focused technology leadership.

·        Strong communication and stakeholder management skills.

·        Ability to lead distributed teams, manage complexity, and drive measurable outcomes.

·        Innovation mindset with practical implementation capability.

Education

·        Bachelor’s or Master’s in Computer Science/Engineering or equivalent.

·        Additional leadership education (MBA or similar) is a plus, not mandatory.

Travel Requirements

·        Occasional travel for client meetings, technology reviews, or global delivery coordination.

Must-Haves

·        10+ years of technology experience, with with at least 6 years leading large (50-100+) multi product engineering teams.

·        Must have worked on B2B Platforms. Experience in Procurement Tech or Supply Chain

·        Min. 10+ Years of Expertise in Cloud-Native Architecture, Expert-level design in Azure, AWS, or GCP using Microservices, Kubernetes (K8s), and Docker.

·        Min. 8+ Years of Expertise in Modern Engineering Practices, Advanced DevOps, CI/CD pipelines, and automated testing frameworks (Selenium, Cypress, etc.).

·        Hands-on leadership experience in Security & Compliance.

·        Min. 3+ Years of Expertise in AI & Data Engineering, Practical implementation of LLMs, Predictive Analytics, or AI-driven automation

·        Strong technology execution leadership, with ownership of end-to-end technology roadmaps aligned to business outcomes.

·        Min. 6+ Years of Expertise in B2B eCommerce Logic Architecture of Headless Commerce, marketplace integrations, and complex B2B catalog management.

·        Strong product management exposure

·        Proven experience in leading end-to-end team operations

·        Relevant experience in product-driven organizations or platforms

·        Strong Subject Matter Expertise (SME)

Education: - Master degree.

**************

Joining time / Notice Period: Immediate - 45days.

Location: - Andheri,

5 days working (3 - 2 days’ work from office)

We are building VALLI AI SecurePay, an AI-powered fintech and cybersecurity platform focused on fraud detection and transaction risk scoring.

We are looking for an AI / Machine Learning Engineer with strong AWS experience to design, develop, and deploy ML models in a cloud-native environment.

Responsibilities:

- Build ML models for fraud detection and anomaly detection

- Work with transactional and behavioral data

- Deploy models on AWS (S3, SageMaker, EC2/Lambda)

- Build data pipelines and inference workflows

- Integrate ML models with backend APIs

Requirements:

- Strong Python and Machine Learning experience

- Hands-on AWS experience

- Experience deploying ML models in production

- Ability to work independently in a remote setup

Job Type: Contract / Freelance  

Duration: 3–6 months (extendable)  

Location: Remote (India)

Responsibilities & Duties:

Track and evaluate individual and team performance against sales targets and KPIs.

Provide ongoing coaching and development to the team to enhance their sales skills and product knowledge.

Create and implement sales strategies to achieve these goals.

Establish clear sales goals and objectives for the team.

Ensure high levels of customer satisfaction through effective communication and problem-solving.

Work closely with marketing, product development, and other departments to align sales strategies with overall business objectives.

Provide feedback from the sales team to other departments to improve products, services, and processes

Maintain relations with the existing clients and ask to upgrade their packages or renewals

Prepare and follow up on sales quotations made to clients.

Will be responsible for client retention, per-client revenue optimization & renewals.

Should have effective sales & negotiation ability.

Interacting with vendors for product upload in their respective Domains.

Improve Customer perception and product-wise market share, a good understanding of the technical and market feasibility of the product.

Required Experience, Skills and Qualifications:

Experience: Minimum 2 Months in Online and Concept Sales

Skills: Proficient Written & Verbal Communication Skills in English

Qualifications: Any Graduate

• Design, develop, code and test the solution

• Experience working with large datasets and NoSQL database technologies (e.g. Cassandra, ES) 

• 5-10 yrs of industry experience

• Energetic self-starter, with a desire to work in a startup environment

• Proficient in advanced Java programming skills

• Expert in Application development cloud/on premise end to end. Middle layer, DB layer.

• Nice to have understanding on MQ (e.g. Kafka)

• Good hands on in Complex Event Processing systems

• Solved scale and performance issues while dealing with huge sets of data. Pre compute or data aggregation frameworks to achieve good response time

• Experience working with large datasets and NoSQL database technologies (e.g. Cassandra, ES)

• Experience of debugging applications running on Unix like systems (e.g. Ubuntu, CentOS)

• Experience developing RESTful APIs for complex data sets

• Knowledge of container based development & deployment (e.g. Dockers, K8s)

• Expertise in software security domain, a plus

About the company

DCB Bank is a new generation private sector bank with 442 branches across India.It is a scheduled commercial bank regulated by the Reserve Bank of India. DCB Bank’s business segments are Retail banking, Micro SME, SME, mid-Corporate, Agriculture, Government, Public Sector, Indian Banks, Co-operative Banks and Non-Banking Finance Companies.

Job Description

Department: Risk Analytics

CTC: Max 18 Lacs

Grade: Sr Manager/AVP

Experience: Min 4 years of relevant experience

We are looking for a Data Scientist to join our growing team of Data Science experts and manage the processes and people responsible for accurate data collection, processing, modelling, analysis, implementation, and maintenance.

Responsibilities

• Understand, monitor and maintain existing financial scorecards (ML Based) and make changes to the model when required.
• Perform Statistical analysis in R and assist IT team with deployment of ML model and analytical frameworks in Python.
• Should be able to handle multiple tasks and must know how to prioritize the work.
• Lead cross-functional projects using advanced data modelling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.
• Develop clear, concise and actionable solutions and recommendations for client’s business needs and actively explore client’s business and formulate solutions/ideas which can help client in terms of efficient cost cutting or in achieving growth/revenue/profitability targets faster.
• Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions.
• Design and build technical processes to address business issues.
• Oversee the design and delivery of reports and insights that analyse business functions and key operations and performance metrics.
• Manage and optimize processes for data intake, validation, mining, and engineering as well as modelling, visualization, and communication deliverables.
• Communicate results and business impacts of insight initiatives to the Management of the company.

Requirements

• Industry knowledge
• 4 years or more of experience in financial services industry particularly retail credit industry is a must.
• Candidate should have either worked in banking sector (banks/ HFC/ NBFC) or consulting organizations serving these clients.
• Experience in credit risk model building such as application scorecards, behaviour scorecards, and/ or collection scorecards.
• Experience in portfolio monitoring, model monitoring, model calibration
• Knowledge of ECL/ Basel preferred.
• Educational qualification: Advanced degree in finance, mathematics, econometrics, or engineering.
• Technical knowledge: Strong data handling skills in databases such as SQL and Hadoop. Knowledge with data visualization tools, such as SAS VI/Tableau/PowerBI is preferred.
• Expertise in either R or Python; SAS knowledge will be plus.

Soft skills:

• Ability to quickly adapt to the analytical tools and development approaches used within DCB Bank
• Ability to multi-task good communication and team working skills.
• Ability to manage day-to-day written and verbal communication with relevant stakeholders.
• Ability to think strategically and make changes to data when required.

Roles and Responsibilities:

·       Create, develop, and manage cutting-edge PHP web applications on portals and paid service platforms.

·       Create cutting-edge apps in collaboration with the User Experience (UX) group.

·       Check that the shared JavaScript, HTML, and CSS are all credible and reliable across apps.

·       Using standard development tools, create and manage all apps.

·       Use backend data solutions and expertise to expand current data service APIs.

·       From the idea stage through delivery & post-launch maintenance, you will be in charge of the whole web development lifecycle.

·       Convey all work progress, assessments, proposals, timetables, and technical and analytical difficulties properly.

·       The development process, standard components, and architecture should all be documented.

·       Keep up with the latest web development trends and technologies.

               Laravel Developer Requirements

·       Overall 5+ year experience in Laravel framework and Minimum 2 years of experience in Core PHP and object-oriented programming.

·       Experience in developing applications using Laravel frameworks.

·       Should have an excellent grasp of version control technologies, relational databases, and web service development.

·       Strong understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

·       Knowledge of code versioning tools like Git, SVN, and Mercurial

·       Familiarity with the limitations of PHP as a platform and its workarounds

·       Intentional commitment to code quality through bug fixes, refactoring, unit testing, and automation

·       Creative problem-solving skills with a focus on delivering business value quickly