
- Drive Customer Success Outcomes
- Increase renewal rates and reduce churn
- Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
- Drive new business growth through greater advocacy and reference-ability
- Optimize Customer Lifecycle
- Identify opportunities for continuous improvement
- Learn from best practices in industry
- Take Decisions on contentious issues during customer journey
- Manage Customer Success Activities
- Customer Support Management
- Customer Success Management
- Renewals
- Billing and Collections (along with finance)
- Advocating for Cross Sell and Upsell
- Inspire Customer Success Across Company
- Create company-wide culture of Customer Success
- Align with Marketing around marketing to existing clients
- Align with Product around driving product roadmap
- Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
- Create company-wide customer feedback loop
- Align with Finance around measurement and forecasting
- Align with Executive Team around key metrics and objectives
Requirements:
- 2+ years experience in B2B organizations
- Strong empathy for customers AND passion for revenue and growth
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background of post-sale and sales or business experience
- Excellent communication and presentation skills
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Relevant Bachelor’s degree; preference for computer science or related degrees
- Need - good excel skills. Want - good ppt skills
- Handling tough situations or unhappy customers

About Clickpost
About
ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.
Connect with the team
Company social profiles
Similar jobs
At BigThinkCode, our technology solves complex problems. We are looking for talented back-end (node.JS) engineer to join our at Chennai.
Please find below our job description, if interested apply / reply sharing your profile to connect and discuss.
Company: BigThinkCode Technologies
URL: https://www.bigthinkcode.com/
Experience required: 3-4 years
Work location: Chennai
Joining time: Immediate – 4 weeks
Work Mode: Work from office / Hybrid
A skilled Node.js Developer with experience in building scalable applications using event-driven architecture within distributed systems. The ideal candidate should be comfortable in high-performance backend services and have a strong understanding of asynchronous programming patterns.
Experience or exposure to knowledge embedding and vectorization techniques is a strong plus, especially in the context of modern data-driven or AI-powered systems.
Must have skills:
- Hands on expertise in OOJS, node.js, distributed systems.
- Event drive architecture (EDA) microservices project experience MUST.
- Any programming: Typescript or nodeJS or Golang
- Hands on experience using docket containers and Kubernetes.
- Aware about Asynchronous and Loose Coupling.
- Familiar with API’s gateway and microservice design patterns.
Required Skills
- 3+ years of hands-on experience with Node.js
- Strong understanding of event-driven architecture and non-blocking I/O
- Experience working with distributed systems and microservices architecture
- Proficiency in RESTful API design and implementation
- Experience with databases such as MongoDB, PostgreSQL, or MySQL
- Experience with containerization tools like Docker and orchestration tools like Kubernetes
Key Responsibilities
- Design, develop, and maintain server-side applications using Node.js
- Build and optimize scalable, event-driven systems in distributed environments
- Implement asynchronous workflows, message queues, and pub/sub architectures
- Collaborate with cross-functional teams to define and deliver backend solutions
Good to Have
- Experience with knowledge embedding and vectorization techniques
- Familiarity with vector databases (e.g., Pinecone, Weaviate, FAISS)
- Understanding of cloud platforms (AWS, Azure, or GCP)
Why Join Us:
- Collaborative work environment.
- Exposure to modern tools and scalable application architectures.
- Medical cover for employee and eligible dependents.
- Tax beneficial salary structure.
- Comprehensive leave policy
- Competency development training programs.
Job Title: Java Developer (Full-time)
Location: Pune (Onsite)
Experience Required: 3+ Years
Working Days: 5 Days (Mon to Fri)
Key Responsibilities:
- Design, develop, and deploy scalable microservices using Java and Spring Boot.
- Implement RESTful APIs and integrate with external systems and databases.
- Build and manage services on AWS Cloud using components like ECS, Lambda, S3, RDS,
- and API Gateway.
- Collaborate with DevOps to integrate CI/CD pipelines for automated builds, tests, and
- deployments.
- Ensure application performance, reliability, and security in a cloud-native environment.
- Participate in code reviews, troubleshooting, and performance optimization.
- Work closely with architecture, QA, and product teams to deliver high-quality solutions.
Required Skills & Experience:
- Strong proficiency in Java, Spring Boot, and microservice architecture.
- Hands-on experience with AWS Cloud services (ECS, EKS, Lambda, RDS, CloudWatch,etc.).
- Knowledge of Docker, Kubernetes, and CI/CD tools (Jenkins, GitLab, or AWS
- CodePipeline).
- Experience with REST APIs, JSON, and message brokers (Kafka, RabbitMQ, or SNS/SQS).
- Proficiency in SQL and experience with relational databases (Oracle, MySQL, or
- PostgreSQL).
- Familiarity with security best practices, monitoring, and logging in the cloud.

About the Role: EA- PST Hours- (9:00 PM- 5:00 AM IST) -Remote
We are seeking a highly experienced, proactive, and exceptionally organized Executive Assistant to support executive leadership team based in US. This role goes far beyond basic administrative tasks — we’re looking for someone who can own core EA responsibilities while also taking initiative on projects, operations, and executive-level priorities.
This is a remote position with non-traditional hours. You must be comfortable working late nights and early mornings (IST), in alignment with Pacific Time (PST). You’ll be a critical partner in keeping the executive team focused, informed, and operating at peak efficiency.
Key Responsibilities:
- Manage complex and dynamic calendars across multiple time zones
- Organize and coordinate high-stakes meetings, calls, and international travel
- Prioritize and manage a high volume of emails; act as the primary gatekeeper
- Take full ownership of administrative workflows and executive task tracking
- Proactively flag and resolve scheduling conflicts or urgent priorities
- Own select operational or strategic projects from start to finish
- Track and follow up on key deliverables, deadlines, and ongoing initiatives
- Prepare briefing documents, meeting agendas, notes, and action items
- Maintain confidentiality with the highest level of professionalism
- Support with personal or ad hoc tasks as required
What We’re Looking For:
- Demonstrated ability to go beyond admin support and take initiative on broader priorities
- Exceptional organizational, communication, and problem-solving skills
- Mastery of tools such as Google Workspace, Slack, Zoom, Notion, and project tracking platforms
- Resourceful, reliable, and calm under pressure
- Highly flexible and responsive, especially during late PST hours (up to 5:00 AM IST)
- Able to work independently in a remote setup while staying tightly aligned with the team
- Discreet and trustworthy when handling sensitive information
Why This Role?
- Work directly with high-impact leadership at a fast-moving California-based company
- Fully remote setup – flexibility to work from anywhere
- High-ownership role with the opportunity to contribute beyond the traditional EA scope
- Join a collaborative, high-trust environment where your contribution truly matters
- Long-term opportunity with potential for growth into broader strategic roles
We are seeking a detail-oriented and technically proficient Product Specialist to support and enhance our HR and business data systems. The ideal candidate will have hands-on experience with Excel VBA and Macros, HR Analytics, system migration, and data processing. This role requires a strong analytical mindset, a deep understanding of Excel automation, and the ability to contribute to cross-functional system integration and process improvement initiatives.
Qualifications:
- Bachelor's degree in Information Systems, HR, Business, or a related field.
- 2–5 years of hands-on experience with Excel VBA and Macros development.
- Proficient in HR data analysis and working with HRIS systems (e.g., Workday, SAP SuccessFactors, BambooHR).
- Experience with system migrations, data conversion, and UAT.
- Strong analytical, problem-solving, and organizational skills.
- Familiarity with Power BI, SQL, or Python is a plus.
Key Competencies:
- High attention to detail and accuracy.
- Effective communication with technical and non-technical stakeholders.
- Ability to manage multiple priorities and work under tight deadlines.
- Team player with a continuous improvement mindset.
Key Responsibilities : Able to understand functional specs and Solution, Architect Design scalable ecommerce solutions on SAP Hybris platform -Knowledge of cart, checkout, promotion, pricing, search modules, Loyalty, Order Management and Hybris Data Hub integration-Experience in Spring, Hibernate and other JEE technologies frameworks -Troubleshooting and bug fixing issues -Should have developed application supporting high transaction volume -Understanding the current Hybris system implementation and Customization.
Technical Experience : More than 8 yrs of exp of building commerce applications of which min 5 yrs on SAP Hybris Commerce Hybris Core, Hybris eCommerce Exp in Hybris 6, Data Hub Integration of Hybris using OCC Web services with systems like SAP Hybris Marketing, C4C and Data Hub Knowledge of B2C and B2BJava JEE Spring C HTML, CSS and JavaScript, jQuery, Eclipse, Ant Maven, Version control SVN, GIT Implemented app using Security Performance and tuning guidelines CI/CD, RDBMS SQL, MySQL, SOAP, REST
Professional Attributes : Communication skills Must have at least 3 years of experience in Leading a 8-10 team member team Analytical skills Presentation skills and ability to work under pressure.
Educational Qualification : Technical Graduate or PG
Job Purpose and Impact:
The Enterprise Resource Planning (ERP) Engineering Supervisor will lead a small engineering team across technology and business capabilities to build and enhance modern business applications for ERP systems in the company. In this role, you will guide team in product development, architecture and technology adherence to ensure delivered solutions are secure and scalable. You will also lead team development and cross team relationships and delivery to advance the company's engineering delivery.
Key Accountabilities:
- Lead a team of engineering professionals that design, develop, deploy and enhance the new and existing software solutions.
- Provide direction to the team to build highly scalable and resilient software products and platforms to support business needs.
- Provide input and guidance to the delivery team across technology and business capabilities to accomplish team deliverables.
- Provide support to software engineers dedicated to products in other portfolios within ERP teams.
- Partner with the engineering community to coach engineers, share relevant technical approaches, identify new trends, modern skills and present code methodologies.
Qualifications:
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in a related field or equivalent experience
- Minimum of four years of related work experience
PREFERRED QUALIFICATIONS:
- Confirmed hands on technical experience with technologies including cloud, software development and continuous integration and continuous delivery
- 2 years of supervisory experience
- Experience leading engineers in the area of ERP basis, Code Development (ABAP, HTML 5, Python, Java, etc..), or Design Thinking.
We are working on innovative solutions in the intersection of Internet of Things and Big Data Analytics. Our solution, AutoWiz is a Platform-as-a-Service that enables insightful connected vehicle experiences. AutoWiz Platform is a scalable and versatile vehicle data analytics platform for companies in Automotive, Mobility, Motor Insurance and Logistics domain to offer differentiated solutions based on vehicle generated data.
Based on AutoWiz Platform, We offer Telematics and mobility solutions and Apps. AutoWiz connects vehicles to the AutoWiz cloud where AutoWiz develops insights that lead to better ownership experience and decisions across lifecycle of vehicles.
See more information at http://www.autowiz.in" target="_blank">www.autowiz.in
Position is open for skilled iOS mobile App developer to develop and enhance the AutoWiz Mobile App and related Automotive IoT Apps.
Responsibilities
- Understand the UI/UX designs and translate them into a fully functional iOS app.
- Should have hands-on (2+ years), in-depth experience of developing Apps for iPhones and iPads, interfacing with the backend server using APIs and deploying the App on App Store.
- Ability to work in agile mode with evolving requirements.
- Ensure the performance, quality and responsiveness of the application.
- Strong knowledge of different versions of iOS, dealing with different screen sizes.
- Experience with push notifications, Local DB, using google maps API, interfacing with additional sensors, analytics shall be a plus.
Essential qualifications
- A Bachelor’s degree in Engineering or Master’s in Computer Science/Information sciences.
- 2+ Years of relevant experience in iOS Mobile App Development
HIRING - VISUAL DESIGNERS
( For Beauty Market Place SublimeLife)
About the role:
We’re looking for a smart and creative visual designer who can help Sublime build a strong brand identity across social media, website and offline platforms. Designers at Sublime demonstrate a passion for great design and for expanding, evolving, defining, and documenting flexible design systems that achieve bar-raising quality and consistency for the brand at scale. The ideal candidate excels across a variety of styles, iterates quickly, and collaborates seamlessly with marketers, brand managers, leaders, and other designers.
Location - Bangalore
Role Type - Full-time
The charter for this role will include:
- Evolve, expand, and maintain the design direction of the Sublime and other verticals visual brands in partnership with Design leadership and others on the Brand Design team
- Lead break-through brand expressions, campaign systems, and industry-leading design
- Collaborate with designers, writers, marketers, and other cross-functional partners to serve a global audience.
Ideal Persona:
- 2- 4 years of experience in visual design
- The technical know-how of software like Adobe Photoshop / Adobe Illustrator/ Indesign
- Must hold a degree in Design. (Alumni from Design Institute will have a bonus)
- Strong conceptualization and visualization skills.
- An excellent understanding of visual design disciplines (typography, composition, iconography, colour, layouts)
- Comfortable working in a fast-paced, highly dynamic environment.
- Drawing skills / Illustration will be a bonus
Note: Every candidate should have a design portfolio link/pdf which will be the 1st round of assessment even before the Work Ex Round.
- Strong in both Core and Apps side.
- Strong in Apps DBA areas, R12.1, R12.2, Cloning, Patching, Multinode, DMZ, Troubleshooting, Concurrent Manager, Sysadmin Activities
- Strong in Core BDA areas , Architecture, Installation, Cloning, Patching, Performance Tuning, Standby , DG, RAC, OEM, Upgrade, Migration,Troubleshooting, Replication tool
- Should be flexible for timng
Skills required – Javascript,Mongodb,Angularjs,Nodejs
Level:P1-Exp -1-2 years
Location – Pune
Notice Period – Max 15 – 20 daysMust be working in Product based company.











