
- Drive Customer Success Outcomes
- Increase renewal rates and reduce churn
- Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
- Drive new business growth through greater advocacy and reference-ability
- Optimize Customer Lifecycle
- Identify opportunities for continuous improvement
- Learn from best practices in industry
- Take Decisions on contentious issues during customer journey
- Manage Customer Success Activities
- Customer Support Management
- Customer Success Management
- Renewals
- Billing and Collections (along with finance)
- Advocating for Cross Sell and Upsell
- Inspire Customer Success Across Company
- Create company-wide culture of Customer Success
- Align with Marketing around marketing to existing clients
- Align with Product around driving product roadmap
- Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
- Create company-wide customer feedback loop
- Align with Finance around measurement and forecasting
- Align with Executive Team around key metrics and objectives
Requirements:
- 2+ years experience in B2B organizations
- Strong empathy for customers AND passion for revenue and growth
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background of post-sale and sales or business experience
- Excellent communication and presentation skills
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Relevant Bachelor’s degree; preference for computer science or related degrees
- Need - good excel skills. Want - good ppt skills
- Handling tough situations or unhappy customers

About Clickpost
About
ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.
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Job Title : Rust Tech Lead/Senior Rust Developer
Experience : 5+ Years
Relevant Experience in Rust : 3+ Years
Location : Gurugram
Employment Type : Full-Time
Role Summary :
- We are looking for a Rust Tech Lead/Senior Rust Developer with 5+ Years of software development experience, including 3 to 4 Years of expertise in Rust.
- In this role, you will lead a team of developers, guide technical decisions, and ensure the development of robust Rust applications.
Key Responsibilities :
- Lead and mentor a team of Rust developers.
- Develop and maintain high-quality Rust code.
- Collaborate with cross-functional teams to ensure software stability.
- Troubleshoot and resolve issues in Rust applications.
Qualifications :
- 5+ Years in Software Development.
- 3 to 4 Years of professional Rust experience.
- Strong problem-solving skills and experience in team leadership.
Preferred Skills :
- Systems programming and concurrent programming experience.
- Familiarity with Git and other version control systems.


.Net core(3.1, 5, 6), ASP.net, SQL, Microservices, Angular – ( version 6/7 ), Majorly on Angular 8.
- Minimum 2 Years of experience on Angular (Version 6 OR above), .Net Core and SQL and these skills must be mentioned in project details on CV.

About Nudge
At Nudge, we enable consumer companies to automate experimentation and deliver personalized user experiences in real-time. We’re backed by marquee investors across the globe and are now expanding our founding team.
Role Description
As a Frontend Engineer you'll take charge of our dashboard and frontend architecture, working directly with the CTO to scale our platform.
Responsibilities
- Lead front-end web development for Nudge, including the main Dashboard, Chrome Extension, and Web SDK.
- Collaborate closely with the product and design teams to implement intuitive, high-performance user interfaces.
- Ensure code quality by implementing industry best practices, scalable architecture, and maintainable coding standards.
- Plan and architect features proactively, while remaining flexible and adaptable to changing product requirements.
- Optimize application performance through effective network optimization, caching strategies, and efficient state management.
- Demonstrate a strong command of TypeScript, JavaScript, React, Next.js, Redux Toolkit, React Query, and browser storage mechanisms (localStorage, sessionStorage, cookies).
What We’re Looking For
- Expertise in React, Next.js, JavaScript, and Redux Toolkit.
- Strong fundamentals in core JavaScript and deep understanding of browser internals.
- Experience with web storage mechanisms (local/session storage).
- Hands-on experience building and scaling SaaS dashboards and SDKs.
- Demonstrated ownership - you've built things end-to-end in a startup environment.
- Bonus: Published open-source packages on NPM or similar.
Good to Have
- Integrate and leverage LLM capabilities within our products; familiarity with LangChain and Vercel AI SDK is highly desirable.
If you think you’d be a good fit for this role, we’d love for you to apply!


We're seeking an experienced Senior Tech Lead to oversee both frontend and backend teams for a production-ready enterprise project. You should possess strong managerial skills along with an entrepreneurial mindset. In this dynamic role, you'll collaborate with cross-functional teams to design, build, and deploy products aligned with our vision and strategy. Your leadership will be key in driving product success from conception to launch, ensuring they meet business objectives and user expectations.
Experience: 7+ Year
Working Time: 12.30 PM to 9.30 PM
Responsibilities:
- Lead and mentor developers: Provide guidance and support to ensure high-quality deliverables and drive engineering best practices. Experienced in leading development teams, fostering collaboration, and mentoring junior engineers for adherence to best practices.
- Collaborate with cross-functional teams: Define project requirements, timelines, and priorities, and coordinate product releases.
- Architect scalable solutions: Design systems for both frontend and backend that are maintainable using modern architecture patterns and RESTful API design principles.
- Project Management Skills: Proficient in Agile methodologies, managing timelines, and prioritizing tasks effectively to ensure project success.
- Define product features: Set sprint goals and translate user feedback into actionable enhancements.
- Problem-Solving Skills: Analytical problem-solver adept at addressing technical challenges and implementing practical solutions.
- Analyze data: Validate product goals and adapt strategies accordingly, and track project progress to ensure timely delivery of features.
- Test and accept product features: Ensure accurate implementation of product features based on user stories.
Requirements
- Bachelor's / Master’s degree in Computer Science or related field.
- Minimum of 3 years of experience in a leadership role.
- Nice to have: Experience in building a product from concept to launch.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
- Strong proficiency in NodeJS, RESTful APIs, Weaviate Vector Database, and graph databases.
- Proficient in NestJS with full lifecycle experience and expertise in MongoDB integration.
- Proficient in MongoDB, with expertise in NoSQL principles, instance management, data modeling, and efficient query optimization for cloud and on-premise environments.
- Strong proficiency in ReactJS, NextJS, MaterialUI, and React Query.
- Proficient in TypeScript development, skilled in building type-safe applications and leveraging TypeScript configurations for enhanced development efficiency.
- Proficient in AWS services, specializing in Lambda for serverless computing, API,Gateway for secure API management, and integration with IAM, S3, and CloudWatch.
- Knowledge of CI/CD principles and tools to automate the testing and deployment of applications.
Benefits
- Gain real-world experience in corporate functioning.
- Learn to collaborate with diverse teams and meet deadlines in a professional environment.
- Access various learning and development programs to explore your passion.
- Work in a fast-paced, rapidly expanding tech team undergoing a revamp, with exposure to advanced technology and tools relevant to your role

Responsibilities
Develop high quality, secure, stable code for use in products and solutions for
customers, making it easier for other developers to maintain, enhance, reuse,
and localize
Work with Product Owner and/or Product Manager/Team to understand and help
refine functional requirements for new products
Develop and outline architecture and relationships between subsystems and
participates in review of those designs
Investigate and, if necessary, prototype technologies and algorithms relating to
the task
Break down a large problem into smaller components and provide a clear
solution for each piece
Ensure new code, feature or software product meets performance goals/metrics
Research external best practices and emerging technologies for possible
incorporation into company products and methodologies
Write and maintain the code following Test-Driven-Design principles
Minimum Qualifications
Bachelor’s degree in any Engineering discipline from reputed engineering
college
5 to 7 years of strong programming skills in Web and Cloud Technologies
Should have a very strong foundation in JavaScript, and must have a clear
understanding of basic web fundamentals such as prototype based inheritance,
scopes, Event Loop, Memory Management in JS, etc
Should be good at developing modular front-end applications and is expected to
have the knowledge to create good abstractions that can be reused . Should also
have in-depth understanding of latest ES6 standards such as spread operators,
arrow functions, etc
Should have strong programming skills in Web and Cloud Technologies
Should be strong in OOAD Concepts
Should have a strong hands-on in React, Typescript
Should have Hands-on experience in any of the backend language.
Should understand latest paradigms in Front End Development such as Pub-Sub
Pattern, Redux, RxJS, Service Workers, Client Caching, Lazy Loading, Dynamic
Injection, Bundle Optimisation, etc
Should have very good hands-on knowledge of CSS3 & HTML5
Should have good knowledge of Postman API Platform
Should have experience with Amazon web services – ECS, Lambda, S3, SQS, etc
Should have Hands-on experience of developing RESTful web services and
integrating the same with heterogeneous clients
Should have Hands-on experience with Relational or NoSQL Database’s
Should have a very clear understanding of TDD is expected and should have
good exposure to writing UT's and designing UI components with testability in
mind
Should have Strong Communication and Analytical skills
Flexibility under changing conditions and the ability to multi-task between
projects
Preferred Qualifications
Hands-on experience with C++
Nice to have experience with Python
Nice to have experience with CI/CD tools like Docker, Jenkins, etc
Nice to have a hands-on & Understanding of CSS Pre-processors such as SASS,
LESS, etc
As a Power Apps Developer for PreludeSys, you will:
· Understanding BRD and detail design documents and overall architecture of the application being worked on.
· Creating, modifying and upgrading canvas, model and portal applications as per the specifications and needs of the customer within the timeframe specified.
· Look at the defects, issues raised and fix it within the assigned SLA. Periodically review metrics to understand gaps and equip with training, Online courses.
· Process Improvement, Suggestion of tools, Identifying automation, reusable opportunities. Support organizational initiatives and be an enthusiastic participant.
· Keep all the stakeholders aware of the Update on Progress, Issues, Clarifications, Dependencies in a short but complete status update. Guiding the team on technical challenges.
You Are Great At:
· Power Apps developer with 2+ years of work experience in Power Apps.
· Experience in creating Canvas, Model and Portal applications.
In-Depth Knowledge of Power Automate.
· Used dataverse, Approval flows, connectors.
Created both basic, Advanced forms for Portal, Familiar with UI Customization, Liquid Code.
Must Have:
· Bachelor’s degree in software engineering, computer science or similar program
· 5 to 7 Years of work experience
· In-Depth Knowledge in Power Apps concepts
· Experience with Power Apps,Power Automate
· Knowledge on Agile concepts
· Excellent Oral and Written Communication skills
● Familiarity with most of the following programming languages/frameworks : Javascript,
node.js.
● Familiarity with SCM tools like Git and code editors like VSCode.
● Adequate knowledge of Relational and non-relational Databases like mysql and mongoDB.
● Functional knowledge or hands on design experience with Web Services (REST)
● A solid understanding of how web applications work including security, session
management, and best development practices (Basic Auth, JWT, etc).
● Knowledge of Blockchain, Linux OS, CI/CD, cloud platforms like AWS, GCP, etc, is a plus.
Location: Mumbai
Type: Full-time
Start Date: Immediate
Salary: To be discussed
Role/Title: Functional QA
Location: Mumbai/Bangalore
Fulltime/Permanent role
Notice period should not exceed more than 60days
Job Responsibilities:
Test Analyst:
- Good Communicator, 4 to 7 years, BFSI domain exp.(Investment banking/Capital Market/Wealth Management) is a must.
Skills & tools needed:
- Agile exp. and knowledge, end to end testing, UAT, regression, automation test frameworks.
Testing tools: JIRA, ALM
- Hands-on experience on test planning/test strategy, defect validation, sending status reports

About TBM Technologies Pvt Ltd
Established in 2006, we are a research-driven 'machine-to-next' technology company. In 2018, we were recognized as the 'Telecom Technology Company of the Year - India'. We were named 'Most Innovative Software Development Company - India in 2017' and 'Best Telecom Software Company - India'. Other awards include being named among the '20 Most Promising Software Development Companies' and recognition by GSMA at the Mobile World Congress 2011. Our smart solutions enhance lifestyles and save lives, by enabling more effective communications.
With our proprietary software and technologies, we deliver solutions to telecom operators, including Airtel, Dialog Axiata, Verizon Wireless, Vodafone, and Idea. A dedicated research team focuses on next-generation solutions with sensors, smart devices, location 5.0 technology, multi-lingual multi-modal communication, omnichannel delivery platforms, cloud technologies, virtualization, rack servers, mobile phones, analytics, machine learning, and IoT.
Responsibilities :
1. Creating visually appealing, sustainable and reliable enterprise grade web applications.
2. Working with the latest frameworks and technologies used in Python, Django and web development.
3. Integrating Python applications with cross-platform web services.
4. Utilize Agile and other advanced methodologies to document, design, develop, deploy and maintain Python applications, services and solutions.
5. Staying up to date by learning new technologies and software.
6. You will be empowered to express your opinion to help shape the design of the product.
7. Creating products that will involve you from design to completion.
8. You will be part of several initiatives that help people and save lives on a very large scale across many countries.
Our Requirements :
1. Bachelor's degree in Computer Science or BTech from a reputable university or related field or equivalent military or industry experience
2. Some prior training courses in C or Python Web Development.
3. Experience with Apache and MySQL will be appreciated.
4. Experience with performance profiling and performance tuning enterprise applications.
5. Self-Learning, motivated, and disciplined attitude.
6. High level of logic and reasoning skills.
7. Good verbal and written communication skills.
Required Experience: A minimum experience of 1 year of working in Python.


