
- Drive Customer Success Outcomes
- Increase renewal rates and reduce churn
- Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
- Drive new business growth through greater advocacy and reference-ability
- Optimize Customer Lifecycle
- Identify opportunities for continuous improvement
- Learn from best practices in industry
- Take Decisions on contentious issues during customer journey
- Manage Customer Success Activities
- Customer Support Management
- Customer Success Management
- Renewals
- Billing and Collections (along with finance)
- Advocating for Cross Sell and Upsell
- Inspire Customer Success Across Company
- Create company-wide culture of Customer Success
- Align with Marketing around marketing to existing clients
- Align with Product around driving product roadmap
- Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
- Create company-wide customer feedback loop
- Align with Finance around measurement and forecasting
- Align with Executive Team around key metrics and objectives
Requirements:
- 2+ years experience in B2B organizations
- Strong empathy for customers AND passion for revenue and growth
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background of post-sale and sales or business experience
- Excellent communication and presentation skills
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Relevant Bachelor’s degree; preference for computer science or related degrees
- Need - good excel skills. Want - good ppt skills
- Handling tough situations or unhappy customers

About Clickpost
About
ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.
Connect with the team
Company social profiles
Similar jobs


As a Software Engineer III – Unreal Engine, you’ll be a core technical contributor and leader on a team building high-end AAA PC/Console experiences. You’ll take ownership of critical game systems, mentor other engineers, and help define technical direction. Working alongside art, design, and production, your experience and engineering insight will shape the gameplay, tools, and systems that bring our ambitious projects to life.
What You’ll Do
- Architect, implement, and optimize complex systems in Unreal Engine 5 using C++
- Lead development of gameplay, systems, and core tech features
- Collaborate with designers, artists, and producers to ensure technical feasibility and creative alignment
- Mentor junior engineers and uphold best engineering practices
- Drive performance improvements across PC and console builds
- Participate in planning, tech reviews, and cross-functional coordination
What We’re Looking For
- 7+ years of experience in Unreal Engine-based game development
- Deep expertise in C++ and Unreal Engine internals (e.g., Gameplay Framework, Replication, UObjects, GAS, )
- Experience with multiplayer, AI, Bots, Physics and rendering systems
- Shipped multiple PC/Console titles with significant system ownership
- Excellent debugging, profiling, and performance-tuning skills
- Strong software architecture skills and understanding of real-time game systems
- Proven leadership and mentoring abilities
Nice to Have
- Familiarity with Unreal Editor tooling, plugins, and build systems
- Knowledge of Agile production pipelines
- Contributions to tool development or tech pipelines
- Understanding of AI-Tools and ability to adapt them in workflows to improve productivity
Job Category: Engineering
Job Type: Full Time
Job Location: Hyderabad
Key Responsibilities:
- Install, configure, deploy, and administer Camunda 7 &8 for enterprise-level applications.
- Design and model BPMN workflows and DMN decisions using Camunda Modeler.
- Set up Single Sign-On (SSO), monitoring, and logging frameworks within the Camunda BPM environment.
- Develop, deploy, and monitor workflows in Camunda Cockpit, resolving any technical issues as they arise.
- Integrate Camunda workflows with Microservices and SpringBoot frameworks.
- Collaborate with database teams to design and optimize SQL queries and stored procedures for Camunda-based applications.
- Develop and consume RESTful and SOAP web services, ensuring seamless integration with external systems.
- Handle JSON and XML objects within workflows to ensure data integrity and accuracy.
- Utilize Docker and Kubernetes for containerization and orchestration of Camunda BPM services.
- Stay updated with the latest trends and best practices in Camunda BPM and related technologies.
Required Skills:
- 4-8 years of experience with Camunda BPM and Java J2EE development.
- Strong experience with BPMN workflow modeling and DMN decision modeling in Camunda Modeler.
- Proficiency in setting up and configuring SSO, monitoring, and logging frameworks in Camunda BPM.
- Experience with Microservices architecture and SpringBoot.
- Solid understanding of database concepts with practical knowledge of SQL and stored procedures.
- Expertise in developing and integrating RESTful and SOAP web services.
- Hands-on experience with JSON and XML object handling within workflows.
- Experience with Docker and Kubernetes for containerized deployments.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Relevant certifications in Camunda BPM, Java, or related technologies are a plus.



Responsibilities:
● Design and develop websites and web applications from initial concept, site architecture, and user interface to finished deliverables.
● Write clean, secure, test-driven, easily maintainable and modular codes adhering to the technical standards.
● Database designing and maintenance.
● Create and update reusable code libraries to streamline the development cycle.
● Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
● Collaborate and work with front-end/mobile developers on the backend needs of projects.
● Client communication (verbal/written) as and when required.
Required Skills:
● Previous working experience as a PHP / Laravel developer. Experience in CMS like Drupal and WordPress will be an added advantage.
● Excellent knowledge of the Laravel framework and experience building factories/facades/libraries using abstract classes, interfaces, and traits.
● Good knowledge of RDBMS (MySQL/MS SQL/PostgreSQL), database designing and query optimization techniques.
● Good core knowledge of HTML5, CSS3, jQuery and Bootstrap framework.
● Hands-on experience in RESTful API design and development, including implementing oAuth2.0 for authentication and authorization.
● Strong problem-solving and analytical skills.
● Excellent communication (verbal/written) skills.

- Develop Websites in React JS
- Use the best architecture suited for the project
- Familiar with state management
- Integrate API & SDKs
- Covert design to code
- Knowledge of typescript is a plus
- Write clean, structured code
- Should have good experience in Redux / Next

Responsibilities
- In this role, you should be able to work independently with little supervision.
- You should have excellent organization and problem-solving skills.
- If you also have hands-on experience in software development and agile methodologies, we’d like to meet you.
- You will be responsible to develop high-quality software that is aligned with user needs and business goals.
- 5 to 10 years of end-to-end development using Java & UI technology (ReactJS)
- Good knowledge of any relational database).
- Experience in JavaScript along with an OOP language
- Well versed with testing concepts and methodologies
- Agile/Scrum development and full SDLC from development to production deployment.
- Analytical mind with problem-solving aptitude.
- Ability to work independently.
- Excellent written and oral communication skills.
- Lead technical requirement sessions with clients and internal stake holders
- Create new courses related to Data architecture, database design, data mining, data visualization, Power BI for the learners of EduBridge
- Deliver training to the aspiring trainers
- Design and create training manuals, online learning modules, and course materials on
- Review training materials from a variety of sources and choose appropriate materials
- Should be comfortable working individually as a self-starter.
- Be forward-thinking when designing content and adhere to adult learning principles
- Enjoy working with tight deadlines and providing valuable input on projects to enhance and customize training processes to exceed operational needs
- Creating instructional content that incorporates audio and video
- Create knowledge and skills assessments
- Evaluate learning effectiveness
- Apply current research and theory to learning design challenges
- Write/Review storyboards to make the technical content interesting


- Own and implement features used by large customers like Truecaller, Mozilla, Zomato, Netflix, etc.
- Performance, Security and Usability goals are in DNA.
- Full ownership and accountability of Microservices which includes day-to-day operations and maintenance.
- Business and technical Metric definitions and reviews.
- Drive CI & CD Evaluate technologies and development stacks for API-based platform which scales to 100,000 transactions per second.
- Perform push-button deployments of any version of the software to any environment on demand.
- Design and build web apps that are scalable and puts user experience front and center.
- Develop modular UI components for company-wide reuse.
- Evolve a common design language for UI across apps.
- Establish and advocate front-end coding guidelines.
- Meld UX and great-looking UI while keeping excellent code quality.
- Own end-to-end life cycle of the product from requirement analysis, design, development, test, release, and maintenance.
- Develop reusable tools/libraries
- Identify opportunities for automation and collaboration points.
- Continuously improve cycle time, throughput, and code quality.
- Continuously improve value-adding-activities/non-value-adding activities ratio.
Skills Required::
- 4 - 6 years of experience in large-scale distributed systems.
- Proficient in Python/Golang/Java/ http://node.js/">Node.js
- Understanding of CSS, Advanced Javascript, http://vue.js/">Vue.js, http://react.js/">React.js, and other web technologies.
- Understanding of Rest based API Architecture
- Writing high-performance, reliable and maintainable code.
- Excellent microservices pattern understanding.
- Ability to define cross-core contracts and bring them to closure through collaboration.
- Good knowledge of database structures, theories, principles, and practices.
- Experience working with AWS components [EC2, S3, RDS, SQS, ECS, Lambda].
- Analytical and problem-solving skills
- Good aptitude in multi-threading and concurrency concepts.
- Working knowledge of Git and proficiency with at least one build server: Jenkins/Travis/Bamboo.
- Good to have a telecom background


JD: |
Excellent knowledge and experience with React Native |
Extensive, hands-on experience with modern application development incl. application lifecycle, asynchronous server communication, and UI components |
Experience with State Management Libraries like MobX or Redux |
Experience with architecture and implementing component based UI frameworks and design systems |
Experience with consuming REST APIs |
Firm grasp of the JavaScript/TypeScript language |
Ability to write well-documented, clean Javascript code |
Rock solid at working with third-party dependencies and debugging dependency conflicts |
Familiarity with native build tools, like XCode, Android Studio |
Should able to design responsive UI |
Ability to work with Git |
Experience working with Swift, Objective C, and Java a plus |




