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Intuitive cloud (http://www.intuitive.cloud">www.intuitive.cloud) is one of the fastest growing top-tier Cloud Solutions and SDx Engineering solution and service company supporting 80+ Global Enterprise Customer across Americas, Europe and Middle East.
Intuitive is a recognized professional and manage service partner for core superpowers in cloud(public/ Hybrid), security, GRC, DevSecOps, SRE, Application modernization/ containers/ K8 -as-a- service and cloud application delivery
Experience managing, supporting and deploying network infrastructures
Strong ability to diagnose server or network alerts, events or issues
Understanding of common information architecture framework
Perform proactive monitoring and alerting with using ticketing platform and reporting
Ability to perform software upgrades, server and 3rd party application patches, etc.
Perform health-check and proactive maintenance of all the infrastructure devices
Good time management and organizational skills
Ability to handle multiple concurrent tasks and projects with minimal supervision
Knowledge of project management methodologies and techniques
Good verbal as well as written communication skills
Ability to work in a flexible schedule for Rotational 12hrs shift (as per roaster)
Previous customer service or helpdesk experience preferred
About the role:
This role requires expertise in crafting clear, concise software documentation and exceptional teaching skills reflected in written work. Proficiency in diverse technical areas like Linux, HTML/CSS, and programming languages is preferred, alongside experience in managing documentation using static site generators. Collaboration across various locations and time zones is key, demanding organizational skills to handle multiple projects effectively. The responsibilities involve creating, structuring, and organizing product documentation for easy comprehension, enhancing user interface text, and ensuring a deep understanding of the product's technology.
What You’ll Do:
● Content: Create, merge, maintain product documentation and release posts—balance priorities
● Structure: Ensure newly developed content uses content topic types to make product documentation easier to scan
● Organization: Ensure that product documentation pages are well organized using good naming and logical groupings
● User interface: Create or improve user interface text, such as field labels or error messages
● Product knowledge: Understand the technology and features of the product
● Communication: Communicate effectively and professionally with other team members
What You’ll Need:
● 2+years of experience planning, researching, writing, and editing software documentation
● Excellent skills in grammar, minimalist documentation design, and effective information architecture
● Great teaching skills that translate into amazing written work
● Experience using command line, HTML/CSS, and/or at least one programming language (doesn’t have to be in a professional context)
● Experience with Git and managing docs as code
● Familiarity with DevOps domain
● Experience with a rapidly scaling start-up environment
● Collaborate with in-office members and remote members across countries and time zones
● Highly organized and able to club and prioritize numerous issues and project
Job Description
This is a remote position.
About the Company:
Abmiro, a fast growing Software-as-a-Service(SaaS) based product company HQ in Pune, India is looking for senior tech roles for its product Postree. We have an onsite office in Ireland and we are growing aggressively and looking for talented people who want to make a real difference.
We are building a product that is going to be used by thousands of businesses and help them overcome their real world problems. We are taking you on an entrepreneurial journey with a vibrant team and a massive market opportunity. If this excites you, then this is an opportunity you should not miss.
Abmiro is currently seeking a friendly and highly skilled customer success executive to provide enterprise-level support to our vast international customer base. he/she must be able to provide support via phone, web, email, chat, and other channels as needed.
Excellence in customer service skills is a must. We are looking for a self-motivated person who is willing to take ownership of customer issues, complaints and queries reported and see those problems through to resolution.
If you love to explore CRM platforms and wish to have regular interaction and dialog with our customers across the globe, we are looking for you!
We are having our best year yet here in 2022 and looking for talented people who want to make a real difference.
Requirements
Responsibilities and Duties:
- Manage growing support teams
- Manage inbound calls, chats, ticketing system and emails.
- Taking ownership of tickets, acknowledging them for confirmation to the customer.
- Guide Customers with technical or non-technical problems
- Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues
- Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers
- Good written communication skills to ensure proper recording of all customer interactions and closure of all presented issues
- Commitment to documenting knowledge in the form of knowledge base tech notes and articles
- Act as a liaison between the delivery team, customers and vendors.
- Proactively work on building process improvements to enhance the customer experience.
Technical Knowledge and Skills:
- BE degree in Information Technology, Computer Science, BCA, BCS or similar
- Work experience in technical support, IT support, or as a technical engineer is a plus
- Aptitude for problem-solving
- Excellent client-facing/customer service skills
- Excellent written and verbal communication skills
- Ability to focus and follow-through to the resolution of issues
- Ability to diffuse tension and work the issue at hand
Basic knowledge of MySQL, Shell Scripts, etc is a plus
Benefits
What We Provide -
- Opportunity to improve & learn new things.
- Be part of a dynamic young and friendly team that strives for top quality and fantastic work culture
- Hell lot of stuff to innovate and learn at the same time
- Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.
- Company benefits including Provident Funds, Insurance, personal growth opportunities, technology growth opportunities etc.
Location: Pune (Remote)
PS: We're a small team, and your impact is going to be huge!
Python
Amazon Web Services (AWS)
MongoDBJob Responsibilities:
1. Develop/debug applications using Python.
2. Improve code quality and code coverage for existing or new program.
3. Deploy and Integrate the Machine Learning models.
4. Test and validate the deployments.
5. ML Ops function.
Technical Skills
1. Graduate in Engineering or Technology with strong academic credentials
2. 4 to 8 years of experience as a Python developer.
3. Excellent understanding of SDLC processes
4. Strong knowledge of Unit testing, code quality improvement
5. Cloud based deployment and integration of applications/micro services.
6. Experience with NoSQL databases, such as MongoDB, Cassandra
7. Strong applied statistics skills
8. Knowledge of creating CI/CD pipelines and touchless deployment.
9. Knowledge about API, Data Engineering techniques.
10. AWS
11. Knowledge of Machine Learning and Large Language Model.
Nice to Have
1. Exposure to financial research domain
2. Experience with JIRA, Confluence
3. Understanding of scrum and Agile methodologies
4. Experience with data visualization tools, such as Grafana, GGplot, etc
Job Title - Sr. Administrator, IT Infrastructure Storage
Job Duties -
- Administer IT storage recovery and backup systems. Perform complex provisioning, advanced maintenance, data replication, disaster recovery, data migration, and documentation.
- Participate in ongoing maintenance, utilization, availability, and security of storage infrastructure.
- Perform IT implementations, performance analysis and optimization, monitoring, problem resolution, upgrade planning and execution, and process creation and documentation.
- Analyze and work to improve the quality of services offered by IT. Participate in ongoing technology evaluations to keep up with technology trends and industry standards.
- Be able to script in Perl or Python and perform capacity planning and growth projections.
- Resolve complex IT issues as pertain to the environment and keep abreast on storage & backup technology.
- Experience working with ISILON Storage is a must-have skill.
- Good to have experience in ransomware, anomaly detection, airgap and vaulting technologies.
Education and Experience Requirements -
The position requires a Bachelor’s degree in
Computer Science, Computer Engineering or related field plus 5 years of post-
baccalaureate progressive experience in IT storage environments.
Skills Requirements- Experience must include:
- Expertise in Linux and Windows – Good to have Cloud knowledge
- Utilizing OS-enabled tools for data copy like rsync, robocopy and other tools
- Setting up NFS, SMB, snapshots, replication, SnapMirror, and SyncIQ
- Experience in NAS storage technologies like Netapp, Power scale, Isilon, Qumulo and Weka
- Dell EMC Insight IQ, DataIQ and ESRS, Netapp tools (OCUM/AIUM)
- Rubrik, Cohesity, Veeam and other comparable backup technologies
- Good to have Monitoring and Alerting like Prometheus, SolarWinds, telegraph and Grafana
Amazon Web Services (AWS)
KubernetesPosition: Site Reliability Engineer
Location: Pune (Currently WFH, post pandemic you need to relocate)
About the Organization:
A funded product development company, headquarter in Singapore and offices in Australia, United States, Germany, United Kingdom, and India. You will gain work experience in a global environment.
Job Description:
We are looking for an experienced DevOps / Site Reliability engineer to join our team and be instrumental in taking our products to the next level.
In this role, you will be working on bleeding edge hybrid cloud / on-premise infrastructure handing billions of events and terabytes of data a day.
You will be responsible for working closely with various engineering teams to design, build and maintain a globally distributed infrastructure footprint.
As part of role, you will be responsible for researching new technologies, managing a large fleet of active services and their underlying servers, automating the deployment, monitoring and scaling of components and optimizing the infrastructure for cost and performance.
Day-to-day responsibilities
- Ensure the operational integrity of the global infrastructure
- Design repeatable continuous integration and delivery systems
- Test and measure new methods, applications and frameworks
- Analyze and leverage various AWS-native functionality
- Support and build out an on-premise data center footprint
- Provide support and diagnose issues to other teams related to our infrastructure
- Participate in 24/7 on-call rotation (If Required)
- Expert-level administrator of Linux-based systems
- Experience managing distributed data platforms (Kafka, Spark, Cassandra, etc) Aerospike experience is a plus.
- Experience with production deployments of Kubernetes Cluster
- Experience in automating provisioning and managing Hybrid-Cloud infrastructure (AWS, GCP and On-Prem) at scale.
- Knowledge of monitoring platform (Prometheus, Grafana, Graphite).
- Experience in Distributed storage systems such as Ceph or GlusterFS.
- Experience in virtualisation with KVM, Ovirt and OpenStack.
- Hands-on experience with configuration management systems such as Terraform and Ansible
- Bash and Python Scripting Expertise
- Network troubleshooting experience (TCP, DNS, IPv6 and tcpdump)
- Experience with continuous delivery systems (Jenkins, Gitlab, BitBucket, Docker)
- Experience managing hundreds to thousands of servers globally
- Enjoy automating tasks, rather than repeating them
- Capable of estimating costs of various approaches, and finding simple and inexpensive solutions to complex problems
- Strong verbal and written communication skills
- Ability to adapt to a rapidly changing environment
- Comfortable collaborating and supporting a diverse team of engineers
- Ability to troubleshoot problems in complex systems
- Flexible working hours and ability to participate in 24/7 on call support with other team members whenever required.
Amazon Web Services (AWS)We have an opportunity for a Lead Operations Engineer role with our client at Bangalore /Gurgaon. Sharing the JD for your reference. Please revert if you would be interested in this opportunity and we can connect accordingly.
JOB DETAILS
Shift timing:
9.00AM-6.00PM / 11.00AM -8.00PM / 2.00PM – 11.00PM / 7.00PM -3.00AM IST(Night shift allowance will be provided)
Position
Lead Operations Engineer
Location
Bangalore/ Gurgaon
About Our client
Who we are :
At a time when consumers are connected and empowered like never before,
Our client is helping the world's largest brands provide amazing experiences at every turn. It offers a set of powerful social capabilities that allow our clients to reach, engage, and listen to customers across 24
social channels. We empower entire organizations to work together across social, marketing, advertising,
research, and customer care to manage customer experience at scale. Most exciting, Our client works with 50% of the Fortune 500 and nine of the world's 10 most valued brands, including McDonald's, Nestle, Nike,
P&G, Shell, Samsung, and Visa.
What You'll Do
What You’ll Do As a Lead Operations Engineer at our client, you should be passionate about working on new technologies, high profile projects, and are motivated to deliver solutions on an aggressive schedule.
Candidates from product based companies only.
1. 5-7 years of exposure and working knowledge of data centers on-premise or on AWS/Azure/GCP.
2. Working Experience on Jenkins, Ansible, Git, Release & Deployments
3. Working Experience on ELK, Mongo, Kafka, Kubernetes.
4. Implement and operate SaaS environments hosting multiple applications and provide production support.
5. Contribute to automation and provisioning of environments.
6. Strong Linux systems administration skills with RHCE/Centos.
7. Have scripting knowledge in one of the following – Python/Bash/Perl.
8. Good knowledge on Gradle, Maven, etc
9. Should have knowledge of service monitoring via Nagios, Sensu, etc
10. Good to have knowledge on setting up and deploying application servers .
11. Mentoring Team members
JenkinsAmazon Web Services (AWS)BlueOptima’s vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries. We provide industry-leading objective metrics in software development. We enable large organisations to deliver better software, faster and at lower cost, with technology that pushes the limits of what has been done before.
We are a global company which has consistently doubled in headcount and revenue YoY, with no external investment. We currently are located in 4 countries: London (our HQ), Mexico, India and the US. A total number of 250+ employees (and increasing every day) from 34 different nationalities and with over 25 languages spoken.
We promote an open-minded environment and encourage our employees to create their own success story in this high-performance environment.
Location: Bangalore
Department: DevOps
Job Summary:
We are looking for skilled and talented engineers to join our Platform team and directly contribute to Continuous Delivery, and improve the state of art in CI/CD and Observability within BlueOptima.
As a Senior DevOps Engineer, you will define and outline CI/CD related aspects and collaborate with application teams on imparting training and enforcing best practices to follow for CI/CD and also directly implement, maintain, and consult on the observability and monitoring framework that supports the needs of multiple internal stakeholders.
Your team: The Platform team in BlueOptima works across Product lines and is responsible for providing a scalable technology platform which is used by the Product team to build their application, improve performance of it, or even improve the SDLC by improving the application delivery pipeline, etc.
Platform team is also responsible for driving technology adoption across the product development team. The team works on components that are common across product lines like IAM (Identity & Access Management), Auto Scaling, APM (Application Performance Monitoring) and CI/CD, etc
Responsibilities and tasks:
- Define & Outline of CI/CD and related aspects
- Own & Improve state of build process to reduce manual intervention
- Own & Improve state of deployment to make it 100% automated
- Define guidelines and standards of automated testing required for a good CI/CD pipeline, ensures alignment on an ongoing basis (includes artifacts generation, promotions, etc)
- Automating Deployment and Roll back into Production Environment.
- Collaborate with engineering teams, application developers, management and infrastructure teams to assess near- and long-term monitoring needs and provide them with Tooling to improve observability of application in production.
- Keep an eye on the emerging observability tools, trends and methodologies, and continuously enhance our existing systems and processes.
- Ability to choose the right set of tools for a given problem and apply that to all the applications which are available
- Collaborate with the application team for following
- Define and enforce logging standard
- Define metrics applications should track and provide support to application teams visualise same on Grafana (or similar tools)
- Define alerts for application health monitoring in Production
- Tooling like APM, E2E, etc
- Continuously improve the state of the art on above
- Assist in scheduling and hosting regular tool training sessions to better enable tool adoption and best practices, also making sure training materials are maintained.
Qualifications
What You Need to Succeed at BlueOptima:
- Minimum bachelor's degree in Computer Science or equivalent
- Demonstrable years of experience with implementation, operations, maintenance of IT systems and/or administration of software functions in multi-platform and multi-system environments.
- At least 1 year of experience leading or mentoring a small team.
- Demonstrable experience having developed containerized application components, using docker or similar solutions in previous roles
- Have extensive experience with metrics and logging libraries and aggregators, data analysis and visualization tools.
- Experience in defining, creating, and supporting monitoring dashboards
- 2+ Years of Experience with CI tools and building pipelines using Jenkins.
- 2 + Years of Experience with monitoring and observability tools and methodology of products such as; Grafana, Prometheus, ElasticSearch, Splunk, AppDynamics, Dynatrace, Nagios, Graphite ,Datadog etc.
- Ability to write and read simple scripts using Python / Shell Scripts.
- Familiarity with configuration languages such as Ansible.
- Ability to work autonomously with minimum supervision
- Demonstrate strong oral and written communication skill
Additional information
Why join our team?
Culture and Growth:
- Global team with a creative, innovative and welcoming mindset.
- Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success.
- Freedom to create your own success story in a high-performance environment.
- Training programs and Personal Development Plans for each employee
Benefits:
- 32 days of holidays - this includes public and religious holidays
- Contributions to your Provident Fund which can be matched by the company above the statutory minimum as agreed
- Private Medical Insurance provided by the company
- Gratuity payments
- Claim Mobile/Internet expenses and Professional Development costs
- Leave Travel Allowance
- Flexible Work from Home policy - 2 days home p/w
- International travel opportunities
- Global annual meet up (most recent meetups have been held in Cancun and India Thailand, Oct 2022.
- High quality equipment (Ergonomic chairs and 32’ screens)
- Pet friendly offices
- Creche Policy for working parents.
- Paternity and Maternity leave.
Stay connected with us on https://www.linkedin.com/company/blueoptima">LinkedIn or keep an eye on our https://www.blueoptima.com/careers">career page for future opportunities!
DockerKubernetesAmazon Web Services (AWS)We are looking for candidates that have experience in development and have performed CI/CD based projects. Should have a good hands-on Jenkins Master-Slave architecture, used AWS native services like CodeCommit, CodeBuild, CodeDeploy and CodePipeline. Should have experience in setting up cross platform CI/CD pipelines which can be across different cloud platforms or on-premise and cloud platform.
Job Description:
- Hands on with AWS (Amazon Web Services) Cloud with DevOps services and CloudFormation.
- Experience interacting with customer.
- Excellent communication.
- Hands-on in creating and managing Jenkins job, Groovy scripting.
- Experience in setting up Cloud Agnostic and Cloud Native CI/CD Pipelines.
- Experience in Maven.
- Experience in scripting languages like Bash, Powershell, Python.
- Experience in automation tools like Terraform, Ansible, Chef, Puppet.
- Excellent troubleshooting skills.
- Experience in Docker and Kuberneties with creating docker files.
- Hands on with version control systems like GitHub, Gitlab, TFS, BitBucket, etc.
• The Professional Services Implementation Engineer is a customer-facing role responsible for the implementation of Acqueon products.
• The successful candidate is enthusiastic and can easily communicate at all levels from business users to technical engineers.
• You will primarily work remotely but there’s opportunities to work onsite too.
• You will be a consultant and product SME as you interface with end users to assess their current processes and gather their requirements.
• You will use what you have learned to implement, configure, and test the Acqueon software in the customer’s environment.
• Understand omni channel communication technologies and their role in the contact center
• Good listening and comprehension skills.
• A natural ability to dig in and resolve technical issues in structured manner
• Have a commitment to excellence in taking care of our customers and expect the same from others
• Experience with deploying products in cloud platforms (AWS, Azure, etc.)
• Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys
• Previous experience with outbound contact center products is a plus
CC++Below are the skill set needed for the immediate Lanner board bring up requirements
- Good understanding of Linux kernel modules, with familiarity of kernel debugging, good shell scripting
- 4 to 6 years of experience
- Knowledge in board bring up, bootloader ( U-boot/BIOS/GRUB2 etc..) and device drivers
- Strong C programming with knowledge of networking protocols ( L2/L3, TCP.UDP, HTTPS etc..)
This is the white-box variant would be using
https://www.lannerinc.com/products/network-appliances/x86-desktop-network-appliances/nca-1515">https://www.lannerinc.com/products/network-appliances/x86-desktop-network-appliances/nca-1515
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