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11+ IBM Cognos Jobs in India

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AES Technologies

at AES Technologies

3 recruiters
Archana KS
Posted by Archana KS
Remote only
3 - 5 yrs
₹5L - ₹7L / yr
IBM Cognos
IBM Cognos TM1
IBM Cognos administration
Cognos
SQL
+1 more

The role provides L2 and L3 support and IS services to F&PA community using the Cognos Controller Applications

  1. Problem determination / troubleshooting and root cause analysis skills for our IBM Cognos Controller Cloud and On-Premises offerings 
  2. Create or enhance knowledge assets for our Knowledge Base (how-to guides, technical notes or similar).
  3. Contribute to key operational metrics: for example: NPS, initial response times, backlog management, Time to Resolution

Technical expertise:

  1. Previous experience with IBM Cognos Controller, Planning Analytics, or equivalent financial consolidation software (e.g. Anaplan, Tagetek, OneStream, Vena Financial Close Management, Oracle Financial Consolidation, ) 
  2. Web tier technologies 
  3. Network administration 
  4. Web applications 
  5. Databases (SQL Server Oracle, DB2) 
  6. Strong troubleshooting communication skills 
  7. Demonstrated organization and time management skills 
  8. Demonstrated verbal and written communication skills 
  9. Must be self-motivated and disciplined 
  10. Ability to recognize and prioritize critical tasks independently

 

1. Strong in IBM Cognos Controller 10x expertise 2. Strong SQL knowledge (Oracle, MS SQL Server) 3. Good in Data-warehousing concepts with cognos schema  4. Preferred Knowledge on Cognos finance products - Planning/TM1 5. Excellent communication skills  

cognos Controller 10.4.2 -On premise experience - this is the keyword for the search for Cognos Controller.

 

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Fictiv

at Fictiv

1 video
7 recruiters
Vedvati Karandikar
Posted by Vedvati Karandikar
Pune
5 - 10 yrs
Best in industry
Salesforce Apex
Customer Relationship Management (CRM)
Salesforce
SQL

What You’ll Be Doing:

  • Subject Matter Expert on implementing APEX code and workflow code end-to-end in Salesforce, identifying dependencies in support of delivery, release, and change management.
  • Expert in Salesforce data structures, object structures and partners of extending these things to provide highly customised data storage.
  • Partner with all cross-functional teams to determine Salesforce CRM needs.
  • Develop customised solutions within the Salesforce platform, including design, implementation, quality control, end-to-end testing plans in multiple environments (dev/test/stage/prod), troubleshooting and bug fixing.
  • Own stability of the applications to Engineering standards including, incident management, monitoring, alerting and incident resolution for all aspects of the application.
  • Create timelines, set expectations with RevOps and other cross-functional stakeholders.
  • Collaborate with Engineering to ensure changes to event implementations and integrations are gracefully handled in the application.
  • Maintain the security and data integrity of the application software.
  • Research, Diagnose, and Monitor performance bottlenecks.
  • Write documentation and provide technical training for cross-functional teams.
  • Enjoy working with remote teams and people that have strong opinions
  • Excellent verbal and written communication skills
  • Excellent leadership and collaboration skills and the ability to lead large projects autonomously.
  • Exhibits a high level of initiative and integrity and is empathetic to the needs of individuals across the organisation
  • Enjoy working with a diverse group of people who have strong opinions.
  • Comfortable not knowing answers, but resourceful and able to resolve issues.
  • Strong problem solving and critical thinking skills.
  • Strong project management, presentation and public speaking skills.
  • Self-starter who’s comfortable with ambiguity, asking questions, and adept at shifting priorities
  • Strong customer service skills with proven service mentality
  • Strong in documenting business processes and communicating system requirements

Desired Traits, Qualifications, Education and Experience Equivalency

  • Be able to make decisions, meet targets and work under pressure.
  • Ability to set up, facilitate, and lead service and process improvement sessions with a range of business stakeholders.
  • Ability to present to groups of mixed technical understanding.
  • Adept at creating visuals to tell a story.
  • Ability to build strong trust based relationships.
  • Adept at shifting priorities while maintaining a high degree of organisation and control.
  • Ability to manage multiple tasks and projects simultaneously.
  • Ability to recommend actionable insights from projects and lead projects autonomously.
  • Ability to travel to remote sites. (less than 25%).
  • Demonstrated ability to work with geographically dispersed teams.
  • Ability to learn and understand new ways of doing things.
  • Ability to drive standards and best practices for a team or organisation.
  • Ability to exercise good judgment within broadly defined practices and policies.
  • Ability to lead a team towards high quality decisions when they have differing perspectives and ideas.
  • Ability to provide business context for engineers as well as highlight technical challenges for non-engineers.
  • Excellent decision-making skills and the ability to work in a collaborative environment, a team player.

Traits of a successful partnership:

  • You have a passionate commitment to people and deep empathy for how supporting individuals leads to a stronger company culture.
  • You’re Collaborative – It is expected that you will partner with various departments to ensure organisational needs are met and to develop strategic programs.
  • You will serve as an Advocate – In the role, you will solicit and listen to concerns, and take an active role in resolving problems.

Preferred Experience/ Minimum Qualifications

  • Graduate in Computer Science or a related field, or Professional Qualification/Salesforce Certification
  • 4+ years of Salesforce developer experience
  • 4 years experience in application development and/or software engineering.
  • 2 years of proven continuous improvement analytical experience from a similar role, including project management and business analysis with an excellent understanding of continuous improvement concepts.
  • Advanced knowledge of Salesforce CRM platform
  • Proficiency with Salesforce Lightning Design System and Salesforce development lifecycle
  • Demonstrated proficiency in SQL, Apex, LWC, Java and VisualForce
  • Experience with Salesforce Sales, Service and Marketing clouds
  • Experience developing customer-facing interfaces, including reports and dashboards, in Salesforce or other systems.
  • Strong systems knowledge with the ability to effectively utilise DevOps tools such as Metadata API, GIT, Visual Studio Code, Jenkins, Jira, Confluence, etc.
  • Strong understanding of Product development lifecycles.
  • Experience with leading and coordinating cross-functional initiatives, conducting interviews and performing analyses to create business cases for projects.
  • Experience performing live training sessions for internal and external stakeholders during system and process implementation.
  • Must have strong communication skills and possess the ability to interact effectively with co-workers.
  • Must have strong leadership skills.
  • Additional Salesforce Certifications e.g. Certified Salesforce Administrator, Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I are highly desirable.
  • Salesforce DevOps experience is highly desirable.
  • Salesforce Developer Certifications will be given preference.

 


http://www.fictiv.com/" target="_blank">About Fictiv

Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. 

This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.

We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

Apply for this Job

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact in this Role

The Business Applications team performs a critical function for Fictiv by managing software that is part of the framework used to conduct day-to-day business. This team writes code to provide customised application configuration and data structures, customise workflows, implement monitoring and alerting, secure and control access, and integrate business software with Fictiv platform. Functional areas supported include: Operations, Finance, Sales, Marketing, Engineering, Product, Architecture, and Customer Support. The Business Applications team partners closely with cross functional stakeholders to ensure that business systems software is properly secured and has managed change control to meet each of their needs.

This team sets the stage for ensuring Fictiv's business is delivering on KPIs and goals. This team provides inputs for Fictiv’s strategic decision making.

The Business Applications team implements business software across Fictiv’s departments.

As the Sr. Salesforce Analyst (Sr. Salesforce Application Developer, Specialist) you will partner with the RevOps team, to focus on changes and improvements to Salesforce functionality in support of business needs. You will work with the RevOps core team supporting Salesforce Sales and must be a strategic partner in determining best practices and efficiency gains as it relates to process improvements.

You will work with the Lead Salesforce Analyst to design and implement solutions that meet the technical requirements and business requires outlined by RevOps. You will also analyse project objectives, create customer workflows, and troubleshoot errors. This role requires extensive experience working with Salesforce CRM platforms, application development skills, and the ability to solve complex software problems.

You will be responsible for understanding requirements, defining design, working with other cross-functional teams to create implementation plans, and providing thought leadership for all solutions to meet and exceed RevOps expectations. You will write APEX code and any supporting code required to implement solutions. You will own the stability, security, data accuracy, uptime and issue resolution in Salesforce. You will provide testing plans, unit testing and documentation for all solutions and develop strong cross-functional relations with Product, Engineering and Infrastructure. You will be accountable for following all Fictiv’s Engineering guidelines.

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Pearl Organisation

at Pearl Organisation

3 recruiters
Shweta Kharbanda
Posted by Shweta Kharbanda
Dehradun
1 - 5 yrs
₹2L - ₹5L / yr
skill iconHTML/CSS
skill iconPHP
SQL
Wordpress
  • Write well designed, testable, efficient code by using best software development practices
  • Create website layout/user interface by using standard HTML/CSS practices
  • Integrate data from various back-end services and databases
  • Gather and refine specifications and requirements based on technical needs
  • Create and maintain software documentation
  • Be responsible for maintaining, expanding, and scaling our site
  • Stay plugged into emerging technologies/industry trends and apply them into operations and activities
  • Cooperate with web designers to match visual design intent
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company logo
Navi Mumbai
6 - 10 yrs
₹10L - ₹30L / yr
SQL server
SQL

Job Description:

 

  • Configure and maintain database servers and processes
  • Monitor the system's health and performance
  • Ensure high levels of performance, availability, sustainability, and security
  • Analyze, solve, and correct issues in real-time
  • Provide suggestions for solutions
  • Refine and automate regular processes, track issues, and document changes
  • Assist developers with query tuning and schema refinement
  • Provide on-call support for critical production systems
  • Perform scheduled maintenance and support release deployment activities after hours
  • Basic knowledge of SSRS, SSIS, and Postgres will be added advantage.

 

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NxtWave

at NxtWave

1 recruiter
ArifullaGori Mohammad
Posted by ArifullaGori Mohammad
Hyderabad
2 - 3 yrs
₹9L - ₹12L / yr
Technical Writing
skill iconPython
skill iconHTML/CSS
skill iconJavascript
Content Writing
+4 more

About NxtWave 

 

NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with our CCBP 4.0 programs. 

 

By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in mother tongue helps learners achieve higher comprehension, deeper attention, longer retention and greater outcomes.

 

NxtWave was founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur).

 

NxtWave now has paid subscribers from 250+ districts across India who have spent 200 million minutes on its learning platform so far. In the last 5 months, CCBP 4.0 learners have been hired by 1000 companies including Amazon, Accenture, IBM, Bank of America, TCS, Deloitte and more.

 

Know more about NxtWave at (https://www.ccbp.in/">https://www.ccbp.in/)

 

Job Summary

 

As a Technical Content Lead at NxtWave, You will lead and collaborate with the team to develop, review and manage technical content  in a variety of formats as needed (documents, videos, tutorials, etc). You contribute to the continuous improvement of our technical content process by developing, prioritizing, and maintaining a content strategy and plan

 

Responsibilities 

  • Lead and Collaborate with the team to develop high quality technical content by setting goals and preparing phased rollout plans to thousands of CCBP users

 
  • Collaborate with different stakeholders to understand user needs, prioritize content milestones based on user feedback and product roadmap

 
  • Responsible for creating, developing, reviewing and managing technical content  in a variety of formats as needed (documents, videos, tutorials, etc)

 
  • Ensure all content is up to standards by providing and receiving constructive feedback, make sure follow standards and guidelines

 
  • Contribute to the continuous improvement of our technical content process by developing, prioritizing, and maintaining a content strategy and plan

 
  • Lead technical discussions within the team and be the go-to person for the team for guidance and troubleshooting

  • Making effective use of resources during the various stages of the work by ensuring that business objectives are met and deliverables achieved to agreed time, and quality

 
  • Aligning to Agile principles, and adhering to Sprint methodology

 
  • Coordinate with other departments to ensure the right message is being communicated in formats that match audience's technical expertise

 
  • Gather and analyze feedback to identify gaps and enhance the content requirements based on priority

 
  • Qualifications and Skills

 
  • 2 + years of experience in developing the industry-leading content in front-end(HTML/CSS/JS and React) or backend technologies (Python, SQL, NodeJS)

 
  • Strong and self motivated individual and should be able to independently drive decisions with excellent leadership qualities

 
  • Strong command of the English language: an eye for detail, excellent grammar, and proofreading skills

 
  • Ability to work in a fast-paced environment with a team and deliver high-quality work on tight timelines

 
  • Excellent attention to detail and the ability to prioritize and work on multiple requirements simultaneously

 
  • Proven ability in setting goals, and preparing phased rollout plans to thousands of CCBP users by discussing with multiple stakeholders and come up with an optimal approach with existing set of users

 
  • Excellent written and verbal communication skills with a proven ability to communicate complex topics in an understandable way

 

Qualities we'd love to find in you 

 
  • The attitude to always strive for the best outcomes and an enthusiasm to deliver high quality content

 
  • Strong collaboration abilities and a flexible & friendly approach to working with teams

 
  • Strong determination with a constant eye on solutions

 
  • Creative ideas with problem solving mind-set

 
  • Be open to receiving objective criticism and improving upon it

 
  • Eagerness to learn and zeal to grow

 

Overview

 

Location : Hyderabad

 

Experience : Min 2 years

 

Job Type : Full time

 

Working Days : 5 - Day Week

 

Compensation : 9 - 12 LPA

 
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JetSynthesys Pvt. Ltd.

at JetSynthesys Pvt. Ltd.

1 recruiter
Agency job
via Jobdost by Mamatha A
Remote, Pune
5 - 8 yrs
₹12L - ₹16L / yr
skill iconAmazon Web Services (AWS)
skill iconPython
skill iconDjango
skill iconFlask
RESTful APIs
+1 more
leading marketing software provides mobile app developers a powerful set of solutions to grow their mobile apps. technology platform enables developers to market, monetize, analyze and publish their apps. The company’s first-party content includes over 200+ popular, engaging apps and its technology brings that content to millions of users around the world is headquartered in Palo Alto, California with several offices globally.
 
s a Certified Great Place to Work, one of Inc.’s Best Workplaces and a recipient of the 2019 Glassdoor Top CEO employee’s choice award. The San Francisco Business Times and Silicon Valley Business Journal awarded  one of the Bay Area’s Best Places to Work in 2019, 2020 and 2021, and the Workplace Wellness Award in 2019 which recognizes businesses that are leaders in improving worker well-being.
 
Location / time zone preferences: Should have at least overlap of approx 4 hours with Eastern time zone
Language preferences:Good English Speaker (B1 - B2)
Project timeline: 3 month minimum including onboarding/design familiarity + dev + integration/testing
 
Project details
Web Shop is a new way of buying IAP from games aside from actual mobile platform based IAP. MZ first initiated building their own web shop, other customers are potential studios across AL portfolio. 
Technically Web Shop is a Web UI (React) connected to a backend (python) that is linked to the actual game backend and also CMS to edit available options etc.
Current estimates for the engineering needs are 1 senior web ui developer, 1 senior, python developer, and 1 middle, 3 month proposal including onboarding/design familiarity + devt + integration/testing.
 
About the role:
The Project's purpose is to provide players with the ability to purchase digital content for the game through a web page with players' personal account.
You will be working in a team of font web and backend developers as well as design. Current timeline for the project is 3 months with onboarding/design familiarity, development time, integration/testing included. The team will be managed with an internal project manager and tech lead. With the successful completion of the project we expect to support the project and work on its modules and some minor parts, this scope is to be discussed and is outside of the current estimate.
 

Responsibilities:

    • Help design and implement functional requirements
    • Build efficient back-end features in Python
    • Integrate front-end components into applications
    • Manage testing and bug fixes
    • Prepare technical documentation
    • Collaborate with UX/UI designers to implement design into the code
    • Code review
    • Implement software enhancements and suggest improvements

What we are looking for:

    • Solid experience as Python Developer
    • Experience with Python frameworks (e.g. Django, Flask, Bottle)
    • Familiarity with Amazon Web Services (AWS) and REST API
    • Understanding of databases and SQL
    • Attention to detail
    • Leadership skills
    • Self-starter, able to work independently

Bonus skills:

    • Cloud deployment services - Docker, Kubernetes/AWS/Azure/Openshift/GCS etc.
    • API deployment / WSGI frameworks - Flask/Django/Bottle/FastAPI etc.
    • Basic database operations with Python (CRUD)
 is an equal opportunity employer and considers qualified applicants without regard to race, gender, sexual orientation, gender identity or expression, genetic information, national origin, age, disability, medical condition, religion, marital status or veteran status, or any other basis protected by law.
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Bengaluru (Bangalore)
5 - 8 yrs
₹25L - ₹35L / yr
API
Integration
SQL
skill iconAmazon Web Services (AWS)
Vendor Management
+5 more

As a Customer Success Manager at this company, you will prioritize the goals and needs of our customers. CSMs form a direct relationship with customers and provide them with timely value propositions. CSM teams work with customers to help them with product onboarding, technical implementation support, understanding the business use cases and map it to the product features. The key skills required are: 

  • You have a customer first approach while implementing a technology product and can independently lead the project in a highly consultative and proactive manner.
  • You can work with cross-functional teams (e.g. Product, Sales, technology) to quickly come up with solutions that achieve customer objectives.
  • You are adept in client relationships and capable of engaging in business-level and technical conversations at multiple levels of the organization. You are empathetic and a good listener. 
  • You constantly strive to improve customer health metrics like product implementation time, CSAT, LTV, repeat purchase, churn, retention, NPS, upsell and cross-sell.

You should have :

  • 5+ years of experience working with enterprise-level strategic customers on technology solutions.
  • Ability to understand complex business requirements. 
  • Ability to quickly learn and explain technical concepts. 
  • Good project management skills. 
  • Strong critical thinking skills and ability to draw insights to improve the product and customer experience. 
  • Very good verbal and written communication & presentation skills.
  • Knowledge of technology solutions like APIs, integrations, SQL, AWS, Pendo, Hubspot, Freshdesk would be a big plus.
  • Very hands-on experience in Excel sheets and advanced data analysis. 
  • Excellent communication skills and experience working with a SaaS company would be ideal.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

 
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Synapsica Technologies Pvt Ltd

at Synapsica Technologies Pvt Ltd

6 candid answers
1 video
Human Resources
Posted by Human Resources
Bengaluru (Bangalore)
6 - 12 yrs
₹20L - ₹45L / yr
SQL
Excel Modeling
Tableau
Qlikview
SaaS
+5 more

Introduction

http://www.synapsica.com/">Synapsica is a https://yourstory.com/2021/06/funding-alert-synapsica-healthcare-ivycap-ventures-endiya-partners/">series-A funded HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don't have to rely on cryptic 2 liners given to them as a diagnosis. 

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting.  We are backed by IvyCap, Endia Partners, YCombinator and other investors from India, US, and Japan. We are proud to have GE and The Spinal Kinetics as our partners. Here’s a small sample of what we’re building: https://www.youtube.com/watch?v=FR6a94Tqqls">https://www.youtube.com/watch?v=FR6a94Tqqls

 

Your Roles and Responsibilities

The senior product manager will own end-to-end delivery of Synapisca’s AI based radiology products including defining scope, creating wireframes, creating execution plan, product launch, feedback incorporation and iterations. In this role you would not only get to flex your skills but also learn to thrive in a fast-paced start-up environment with a high degree of autonomy. This cross-functional leadership position requires you to work closely with the Engineering, Design, Category Management and Marketing teams to bring new products to life.

Being comfortable in the chaos of a fast-paced environment, dealing with ambiguity, a penchant for innovation, an innate ability to get into details and drive execution excellence is essential to success in this profile.The candidate must be creative, ask questions, and be comfortable challenging the status quo. The position is based in our Bangalore office.

 

 

Primary Responsibilities

  • Building and executing new initiatives and roadmaps for retention and increasing customer lifetime value.
  • Understand the healthcare market, customers and build business cases for new product opportunities.
  • Listen to the users on a regular basis and figure out the opportunities to solve their problems.
  • Manage product lifecycle from ideation to launch and beyond which would include liaising with multiple stake-holders.
  • Work closely with partners and clients from 4 continents to localize the product builds as per their need and ensure adoption of the new features.
  • Use data, creativity, and experimentation to constantly improve the product experience
  • Plan product reviews with engineering teams and reviews with leadership. 
  • Work on product roadmap, backlog, and deliverables. 
  • Create and socialize artifacts that clearly communicate requirements including BRDs, user flows, and prototypes.  
  • Formulate hypotheses and quickly validate with prototypes, user feedback, and experimentation.  
  • Work with customers, support, and engineering teams to handle and resolve any critical customer issues that arise.

 

Requirements

  • 5+ years in software product management with a consistent record of timely and quality delivery of software products
  • Experience in one or more of the following is a plus: SaaS, HealthTech, Enterprise products etc.
  • High bias for action with demonstrable history of identifying and resolving cross-project interdependencies
  • Ability to juggle several initiatives and shift priorities as needed
  • Exceptional communication skills (verbal and written communication) with a knack for storytelling
  • Data Driven with proficiency on data querying and analysis.
  • Experience with tools like SQL, Excel, Tableau, Qlikview etc. is preferred
  • Have prior experience in the development team and understand how modern development frameworks function.
  • Passionate about translating customer needs to usable design and process flows for growth levers and optimization.
  • Have Good understanding of funnels, agile & sprints, and wireframes.
  • Have the attitude to be comfortable with ambiguity and have the skill to transform broad ideas into action plans and display Empathy towards users and also your colleagues.
  • Understand how the application functions and the technicalities around it.
  • Have familiarity with tools like Google data studio, Firebase, Google Analytics, Product Analytics tools, Sketch and Figma.
  • Love analytics and very frequent experimentation
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Hiring for a leading client
New Delhi
3 - 5 yrs
₹10L - ₹15L / yr
Big Data
Apache Kafka
Business Intelligence (BI)
Data Warehouse (DWH)
Coding
+15 more
Job Description:
Senior Software Engineer - Data Team

We are seeking a highly motivated Senior Software Engineer with hands-on experience and build scalable, extensible data solutions, identifying and addressing performance bottlenecks, collaborating with other team members, and implementing best practices for data engineering. Our engineering process is fully agile, and has a really fast release cycle - which keeps our environment very energetic and fun.

What you'll do:

Design and development of scalable applications.
Work with Product Management teams to get maximum value out of existing data.
Contribute to continual improvement by suggesting improvements to the software system.
Ensure high scalability and performance
You will advocate for good, clean, well documented and performing code; follow standards and best practices.
We'd love for you to have:

Education: Bachelor/Master Degree in Computer Science.
Experience: 3-5 years of relevant experience in BI/DW with hands-on coding experience.

Mandatory Skills

Strong in problem-solving
Strong experience with Big Data technologies, Hive, Hadoop, Impala, Hbase, Kafka, Spark
Strong experience with orchestration framework like Apache oozie, Airflow
Strong experience of Data Engineering
Strong experience with Database and Data Warehousing technologies and ability to understand complex design, system architecture
Experience with the full software development lifecycle, design, develop, review, debug, document, and deliver (especially in a multi-location organization)
Good knowledge of Java
Desired Skills

Experience with Python
Experience with reporting tools like Tableau, QlikView
Experience of Git and CI-CD pipeline
Awareness of cloud platform ex:- AWS
Excellent communication skills with team members, Business owners, across teams
Be able to work in a challenging, dynamic environment and meet tight deadlines
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Remote only
2 - 13 yrs
₹7.5L - ₹15L / yr
Technical support
Tech Support
Customer Support
skill iconPython
SQL
+6 more

Customer / Tech Support Engineer JD

 

We are looking for a Customer Support Engineer/Tech Support Engineer who will be solving high-priority customer technical issues in a fast-paced environment. The support team is the foundation of everything the company does, and we take the role of supporting our merchants seriously. This is a highly cross-functional role; you'll work closely with company’s merchants to uncover their business goals and then coach them on the best ways to use the company website to achieve them. Your role would involve explaining technical concepts, providing support for overall systems testing and implementation into the production, and creating and improving documents that help customers solve their problems. If you are someone who enjoys solving merchants' technical problems, we want to hear from you.

What You’ll Do:

  • Participate in requirement, design discussions, and come up with solutions according to functional specifications
  • Develop in-depth product expertise as a master Fulfil user and teacher
  • Translate highly complex business requirements into technical solutions through efficient design and using appropriate tools and technologies
  • Technical support and troubleshooting production issues and solution implementation
  • Collaborating with the product team to share customer feedback, ensuring we continue to learn and improve our product and processes
  • Identifying and resolving application issues, providing feedback for product improvements and overall direction
  • Proactively identify areas of improvement and talk to our customers to ensure they are getting the most out of the product
  • Involved in other programming and documentation including API references, guides, and tutorials
  • Take an analytical approach to tracking points of friction for users, and then work with other teams to make those parts of our platform better

Requirements

We’re Looking for Someone With:

  • Demonstrated proficiency with Python and SQL
  • Relevant experience in working with eCommerce industry APIs e.g. Shopify, Magento, shipping carriers (e.g. USPS, DHL, FedEx etc), and Payment platforms
  • Ability to adapt and write high-quality code that will be peer-reviewed.
  • Familiarity with code versioning tools like GIT.
  • Experience in working with web services i.e. HTTP, REST, JSON
  • Superior interpersonal and customer support skills to provide excellent service

Read more
Bengaluru (Bangalore)
13 - 17 yrs
₹24L - ₹27L / yr
Performance engineering
skill iconJava
Technical Architecture
Kafka
IBM cloud
+2 more
Key Technical Skills:
  • Deep experience on Performance Engineering with understanding of Java/J2EE technologies.
  • Experienced in defining and realizing end-to-end Technical Architecture for large scale real- time enterprise systems. Ability to identify and define non-functional requirements and design systems to meet the same.
  • Ability to review existing Architectures and identify Risks, Trade-offs, and share recommendations for addressing the identified issues.
  • Demonstrate strong understanding of cloud architecture considerations when scaling and tuning application deployments. Must have hands on experience working on any of the Cloud deployments on AWS or Azure.
  • Good experience on leveraging APM tools to provide deep dive analysis on performance problems. Deep understanding of the dashboards which can be built for CIO level interactions. Must have relevant experience on APM tools like Dynatrace or AppDynamics.
  • Experience in performance optimization of J2EE systems on any of different types of application servers - WebLogic, WebSphere, JBoss etc. Deep expertise in any one of the application servers is a must.
  • Experience in creating and reviewing technical documents like Architecture blueprint, Design specifications, Deployment architecture.
  • Experience on working on Performance Testing Projects. Fair understanding of Performance Testing tools - Apache JMeter /Gatling/ HP Load Runner for Load testing. Must be in a position to review Performance Testing programs and steer directions towards right Workload Model, appropriate Test and Monitoring Strategy, build performance models and derive at right Capacity Planning.
  • Experience in Big Data Analytics like - Apache Kafka, Apache Storm, Apache Hadoop, Apache Spark.
  • Good skills in RDBMS like: Oracle, MS-SQL, MySQL, Cassandra, and Mongo DB
  • Exposure to Agile methodologies & Continuous Integration Tools
  • Entrepreneur / Intrapreneur (someone who has built technology teams ground-up, built new solutions from scratch)
  • Very sound understanding of technology and have a consultative approach.
  • Sound understanding of complex enterprise IT environment and issues faced by CIOs in the digital era.
  • Excellent Pre-sales experience and have played a key role in winning business along with the sales team.
  • Excellent communication, interpersonal, liaison and problem-solving skills with the ability to work in a multi-cultural environment
  • Good negotiation skills
  • Go getter and results oriented
  • High energy level with ability to work well under pressure
  • Good relationship building skills. Someone who enjoys CIOs trust and has an ability to develop relationships at all levels (technology teams) of the customer organization.
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