The role provides L2 and L3 support and IS services to F&PA community using the Cognos Controller Applications
- Problem determination / troubleshooting and root cause analysis skills for our IBM Cognos Controller Cloud and On-Premises offerings
- Create or enhance knowledge assets for our Knowledge Base (how-to guides, technical notes or similar).
- Contribute to key operational metrics: for example: NPS, initial response times, backlog management, Time to Resolution
Technical expertise:
- Previous experience with IBM Cognos Controller, Planning Analytics, or equivalent financial consolidation software (e.g. Anaplan, Tagetek, OneStream, Vena Financial Close Management, Oracle Financial Consolidation, )
- Web tier technologies
- Network administration
- Web applications
- Databases (SQL Server Oracle, DB2)
- Strong troubleshooting communication skills
- Demonstrated organization and time management skills
- Demonstrated verbal and written communication skills
- Must be self-motivated and disciplined
- Ability to recognize and prioritize critical tasks independently
1. Strong in IBM Cognos Controller 10x expertise 2. Strong SQL knowledge (Oracle, MS SQL Server) 3. Good in Data-warehousing concepts with cognos schema 4. Preferred Knowledge on Cognos finance products - Planning/TM1 5. Excellent communication skills
cognos Controller 10.4.2 -On premise experience - this is the keyword for the search for Cognos Controller.
Shubham Vishwakarma
Full Stack Developer - Averlon
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