Introduction
http://www.synapsica.com/">Synapsica is a https://yourstory.com/2021/06/funding-alert-synapsica-healthcare-ivycap-ventures-endiya-partners/">series-A funded HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don't have to rely on cryptic 2 liners given to them as a diagnosis.
Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting. We are backed by IvyCap, Endia Partners, YCombinator and other investors from India, US, and Japan. We are proud to have GE and The Spinal Kinetics as our partners. Here’s a small sample of what we’re building: https://www.youtube.com/watch?v=FR6a94Tqqls">https://www.youtube.com/watch?v=FR6a94Tqqls
Your Roles and Responsibilities
The senior product manager will own end-to-end delivery of Synapisca’s AI based radiology products including defining scope, creating wireframes, creating execution plan, product launch, feedback incorporation and iterations. In this role you would not only get to flex your skills but also learn to thrive in a fast-paced start-up environment with a high degree of autonomy. This cross-functional leadership position requires you to work closely with the Engineering, Design, Category Management and Marketing teams to bring new products to life.
Being comfortable in the chaos of a fast-paced environment, dealing with ambiguity, a penchant for innovation, an innate ability to get into details and drive execution excellence is essential to success in this profile.The candidate must be creative, ask questions, and be comfortable challenging the status quo. The position is based in our Bangalore office.
Primary Responsibilities
- Building and executing new initiatives and roadmaps for retention and increasing customer lifetime value.
- Understand the healthcare market, customers and build business cases for new product opportunities.
- Listen to the users on a regular basis and figure out the opportunities to solve their problems.
- Manage product lifecycle from ideation to launch and beyond which would include liaising with multiple stake-holders.
- Work closely with partners and clients from 4 continents to localize the product builds as per their need and ensure adoption of the new features.
- Use data, creativity, and experimentation to constantly improve the product experience
- Plan product reviews with engineering teams and reviews with leadership.
- Work on product roadmap, backlog, and deliverables.
- Create and socialize artifacts that clearly communicate requirements including BRDs, user flows, and prototypes.
- Formulate hypotheses and quickly validate with prototypes, user feedback, and experimentation.
- Work with customers, support, and engineering teams to handle and resolve any critical customer issues that arise.
Requirements
- 5+ years in software product management with a consistent record of timely and quality delivery of software products
- Experience in one or more of the following is a plus: SaaS, HealthTech, Enterprise products etc.
- High bias for action with demonstrable history of identifying and resolving cross-project interdependencies
- Ability to juggle several initiatives and shift priorities as needed
- Exceptional communication skills (verbal and written communication) with a knack for storytelling
- Data Driven with proficiency on data querying and analysis.
- Experience with tools like SQL, Excel, Tableau, Qlikview etc. is preferred
- Have prior experience in the development team and understand how modern development frameworks function.
- Passionate about translating customer needs to usable design and process flows for growth levers and optimization.
- Have Good understanding of funnels, agile & sprints, and wireframes.
- Have the attitude to be comfortable with ambiguity and have the skill to transform broad ideas into action plans and display Empathy towards users and also your colleagues.
- Understand how the application functions and the technicalities around it.
- Have familiarity with tools like Google data studio, Firebase, Google Analytics, Product Analytics tools, Sketch and Figma.
- Love analytics and very frequent experimentation
About Synapsica Technologies Pvt Ltd
Similar jobs
Primary Skills :
React
Redux
Node basics for API integration
Convert design to code
Good HTML CSS
JS Fundamentals
Type, Location,
Full Time @ Anywhere in India
Desired Experience
3+ years
What You’ll Do
- Taking an active role in architecting the solutions we build
- Designing and implementing web applications using JavaScript and its frameworks (i.a. React, Vue, Angular), HTML5 and CSS3
- Working closely with the dispersed development team, client, and project manager in SCRUM methodology
- Ensuring that programming practices and code quality are respected
- Supporting other engineers with your expertise when needed (knowledge sharing)
- Leading your colleagues’ growth and development
What you bring to the table
- 2+ years of experience with JavaScript (good knowledge of ES2016; newer versions and TS 3+ are a plus)
- Experience in developing web applications using Angular2+ and another modern framework
- Being comfortable HTML5 and CSS3
- Experience with version control systems, preferably Git
- Demonstrated tech leadership in a medium-sized team, and the ability to design a really complex system
- Eagerness to learn and constantly improve yourself
- Being a team player focused on getting things done
Bonus if you…
- Experience with React.js and Node
- Experience with AWS or GCP infrastructure
- Curiosity about new languages, libraries, frameworks
- Contributions to open-source projects
Who are you?
- Passionate about making an impact
- Self-driven & eager to learn new technologies
- Intellectually curious, interested to build complex systems
- Thrive in a highly independent, remote-first environment
- Keen to work with a globally diverse team
What you can expect from us
- Hybrid Work Option - Step out when you “want to” not when you “have to”
- Work from the comfort of your home or work at the office
- Support for setting up Home-office
- Flexible Work Hours -Work-life balance becomes a lot easier to maintain with the flexibility to plan your work hours
- Flexible Leave policies
- Life needs a break - casual, parental, sick, or just random. To help you enjoy your leaves without guilt or excuses, we have a ‘no approval needed’ policy
- Health and Wellness - Constant encouragement to stay fit
- We encourage and support our team members to participate in memberships that promote team member health (physical, emotional, and psychological) and fitness
- Reimbursements for medical support
- Career ladder: the freedom to design your own path
- Well defined career ladders to grow, assess and explore your professional journey
- Learning opportunities
- In house learning platforms to partner with you in your growth story
- Wide range of courses and certifications
Experience of Min 5yrs of Rel. Exp. into Drupal
Migration exp. in D7 or D8 is mandatory*
Experience is D9 is preferred
Should be an Individual contributor
Should be well-versed with OOPS concepts
Good experience in frameworks like Laravel or code igniter or cake PHP or symfony2
Experience into react would be an added advantage.
GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.
What Makes You The Right Fit :
- Engineering Degree
- 0-2 years experience in customer support or success roles.
- Must be able to work in the US time zone (US and Latin America markets)
- Ability to communicate with customers by email, chat, and phone.
- Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
- Customer-focused attitude.
- Willingness to work in a Startup.
Your Primary Responsibilities :
- You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
- Onboard new customers and help them digitalise their workflows in our software.
- Conducting training sessions for Users to ensure the right understanding of the Product
- Keeping a track of the Product adoption.
- Maintain a profitable relationship with the clients.
- Play a key role in sharing the voice of users with the rest of the team.
- Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
- Work closely with the Quality Assurance team.
- Identify and report bugs & customer requests using JIRA.
- Owner of the Self-Help knowledgebase of GaragePlug.
Performance Parameters :
- Renewals
- Upsell, Revenue generation
- Prevention of Churn
- Maintain NPS Score
- Support Response Time
Perks for you :
- Work in fast globally growing Start-Up
- Work with industry experts
- Opportunity for international travel
Location : Bangalore.
Apply through this link
https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america
Our client is a 5-year-old travel and hostel space providing platform, a Youth Hotel chain, where the spaces are designed for work and leisure. Their mission is to provide quality spaces for youths looking for hostel options and to other travelers across locations in India. They provide clean and hygienic dorms and private rooms along with different facilities like Wi-fi, travel helpdesk, fully stocked kitchens, lockers and laundry services, etc.
They are currently providing 800 beds in 13 locations, and plan to add another 1600 in the next few months, with the aim to add at least a lac bed in the near future. The spaces offered by them are highly rated by their customers and are preferred over other competitors for the location and services offered within a decent budget. Invested by some very well known names across Asia, it provides their team with a work culture that thrives on modern yet social and explorative values.
What you need to do:
- Working on scalable code, developing back- end components to improve responsiveness and overall performance
- Integrating user-facing elements into applications
- Testing and debugging programs for better user experience
- Front-end development using HTML, CS and JS for existing website
- Third party integrations like mailchimp, CRM, Ezee, typeform etc
- Weekly maintenance and updates in coordination with the design and marketing team
What you need to have:
- BSc in Computer Science, Engineering or relevant field
- Work experience as a Python Developer
- Expertise in python framework django
- Knowledge of object relational mapping (ORM)
- Familiarity with frontend technologies (like JavaScript and HTML5)
- Knowledge of hospitality services and CRM like Zoho
- Team spirit, good problem-solving skills
As a Zoop Designer, you will be responsible for all communication and graphic design for our marketing and product initiatives.
This individual is a Martian, a storyteller and a visionary for design and its impact on everything. They are proactive in exploring trends and coming up with new thoughts and concepts without any caffeine.
We all know design is highly abstract but unique and jaw dropping design strikes everyone out. Design practices lay the foundation of how our products and brand are perceived by customers.
Job Role
- You will be responsible for gathering inspiration from unlimited resources, be our go-to guy for design.
- You will always be working towards levelling up your Photoshop, Illustrator and tool skills
- Help us build a powerful brand with a sophisticated and experienced design acumen
- will keep yourself Up to date with the latest graphic trends and techniques
- You will possess creative flair, versatility, conceptual/visual ability and originality
What you'll do:
- Responsible for Designing Brand Assets & Collaterals
- Create Graphic Illustrations, Components & Layouts
- Designing of Branding and Advertising Assets
- Creating wireframes, storyboards, sitemaps
- Quick Mockups and Screen Flows
- Animations
- Video & GIF
- Conceptual designing
- Develop graphics for Social Media illustrations, Emailers, logos, websites, etc. as needed .
Tools and skills Required :
Must Have
- Adobe Photoshop
- Adobe Illustrator
- AdobeXD or Figma
- Indesign
Good to Have Skills
- Adobe After Effects
- Adobe Premier Pro (Bonus Point)
- Rive (Bonus Point)
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each and every day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
- Health Memberships
- Sports Subscriptions
- Entertainment Subscriptions
- Key Conferences and Event Passes
- Learning Stipend
- Team Lunches and Parties
- Travel Reimbursements
- ESOPs
Thast what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!