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As a Sales Manager, you will be developing key customer relationships and providing simple /low-level tech troubleshooting to customers with the goal to keep customers satisfied with the business products.
- Carrying a target for each product : Building leads, making a pitch, presenting a proposal, following up
- Generating target revenue for all solutions /courses offered by the company.
- Devising new selling strategies and improving current sales processes.
- Building an instant connect with new customers and on boarding them onto the platform
- Supporting, responding, or escalating any issues, or red flags to the appropriate team
- Ensuring team achieves productivity and quality roster adherence
- Collaborating regularly with sales team to discuss best practices, business and market trends, and review qualification approach to maximize opportunities
- Continuously managing the performance and development of the team through proper coaching and feedback, development of sales skills, competitive positioning, motivation, goal setting and general direction
- Engaging with customers on a periodic basis to understand their feedback on the platform, what is going well, and what can improved
- Working towards avoiding last-minute surprises and potentially lose a customer / renewal
- Meticulously logging all interactions with customers onto the CRM platform in order to be completely transparent about the status of the customer relationship
What you need to have:
- 3-4 years of experience in Ed tech Sales with a proven history in managing a team
- Edtech Sales Experience is highly preferred
- Highly organized and able to multi-task
- Excellent communication and interpersonal skills
- Knowledge of customer success processes
- Patient and active listener
- Passion for service
- People Management and sales/customer service experience preferred
at Corporate Intellect Solutions
Role Description
This is a full-time on-site role for an Associate Consultant/Solutions Consultant/Senior Solutions Consultant. We are currently looking for a motivated and achievement-oriented individual to join our team as a CRM Sales Specialist and Tally sales expert. The primary responsibility of this role is to promote and sell CRM, ERP, RPA & Tally solutions to potential clients. The ideal candidate should have a proven track record of success in solutions sales and possess a comprehensive understanding of the features and functionalities of these systems.
Key Responsibilities:
• Identify and prospect potential clients who would benefit from CRM solutions and tally sales expert
• Conduct thorough research and analysis to gain insights into client needs and requirements.
• Present and demonstrate CRM products and services to prospective clients.
• Cultivate and nurture strong relationships with both new and existing clients.
• Collaborate with the sales team to generate leads and meet sales targets.
• Provide accurate and timely sales reports and forecasts.
• Stay updated on industry trends and competitors to effectively position CRM solutions.
• Work closely with the marketing team to develop sales materials and strategies.
Requirements:
• Minimum of 1 year of sales experience, specifically in selling CRM or tally IT solutions.
• Demonstrated track record of meeting or exceeding sales targets.
• Extensive knowledge and understanding of CRM and tally features and functionalities.
• Excellent communication and presentation skills.
• Ability to establish and maintain strong client relationships.
• Highly motivated and driven to achieve results, with a strong work ethic.
• Exceptional negotiation and closing skills.
• Strong analytical and problem-solving abilities.
• Proficiency in using CRM software and sales tools.
• Ability to work both independently and collaboratively as part of a team.
- Accurately recording details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with the company's services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Understanding in-depth knowledge to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Technical Proficiency and Understanding in/of Products/Services
Patience
Empathy
Problem-Solving and Flexibility
Listening Capacity
Organization
- Have to Negotiate and fix up meetings with the Point of contacts.
-Have to Genrate Leads if needed
- Have to establish great relationship with the clients.
at Voizworks
- Evaluate customers skills, needs and build productive long lasting relationships
- Meet personal and team sales targets
- Research accounts and generate or follow through sales leads
- Attend meeting, sales events and trainings to keep abreast of the latest developments
- Must have experience in sales
- Ability to achieve monthly targets
- Will have to sell banking products like loans and swipe machines
- Must be having two wheeler license and a two wheeler
- Must be a graduate.