Category Manager

Kreeyaa Technologies is a Software Product and IT Services company with over a decade of history providing building software products and consulting services in various technology areas.

 

We are looking for a Sales / Business Development Manager to identify and develop business, sales and growth strategies for the company’s products and services working from India.

 

Responsibilities

 

• The person in this role will lead the development of new business opportunities that supports our overall growth strategy for our Cloud-based software product.
• Lead business growth strategies, identifying opportunities, identifying partnerships and bringing in new clients.
• Build marketing content, and sales collateral, respond to RFPs, quotes etc. in collaboration with the management team and subject matter experts.
• Perform marketing strategies, run email campaigns and apply other techniques to acquire new clients.
• Build and promote strong, long-lasting customer relationships with clients by partnering with them and understanding their needs
• Maintain consistent sales growth by continuously establishing new accounts and positioning us as a strategic advisor delivering actionable insights and practical business solutions
• Willing to work with extended hours covering multiple time zones.

 

Requirements:

 

• Should have a minimum of 5 years of experience in selling Software Products, and IT Services with International, Global markets as the main focus.
• Prefer candidates with MBA, MCA or relevant education in technology, marketing or sales.
• Should have extensive knowledge in Software Sales, IT Services, various technologies and market trends. Experience selling SaaS products and selling implementation services is preferred.
• Should have leadership qualities, be highly motivated, be energetic and accountable for owning business outcomes including planning, executing and forecasting.
• Need experience in technology sales, staffing, consulting services, a strong background in business development, and customer relationship.
• Need experience closing new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Should be willing to travel locally in India, the US and other countries as required.
• Should have strong communication skills, and presentation skills.

• Build close relationships with important stakeholders such as experts, key opinion leaders (KOLs), government and regulatory bodies, medical and other industry associations Ensure strong network with hospitals, and other external partners and organizations
• Built strong network for our services
• You already have & can build a great relation regional HCPs, hospitals
• Work with the operations team to develop and support the implementation of strategies to help build a sustainable organization
• Understand business and evolving organizational priorities from onboarding/collaboration perspective
• Drive business results through supporting the business plans, identify local growth opportunities and support ongoing commercial activities - Act as the custodian for knowledge related assets of products or services, and sales performance by setting up effective communication with HCPs in order to effectively disseminate information to the relevant entities
• Ensure the creation and development of a high-performance team (in coming months)
• Building good relationships with the HCPs, Handling HCPs queries

Desired Candidate Profile:

• Excellent communication skills (written and oral), demonstrated experience in data presentation, ppt making, strong management, interpersonal, and problem-solving skills, entrepreneurial, self-motivator, and a team player with an understanding of the big picture.
• Exposure to working in the same domain is a must.

About Tars:

Tars is a Conversational Marketing Platform which enables businesses to increase their conversion rate, generate more qualified leads by using chatbot landing pages and automated customer support. Some of our customers include American Express, Daimler, Vodacom, University of California and they have been using our chatbots for requirements in marketing, customer service, customer onboarding, engagement as well as internal operational aspects.


Till date, our product has enabled over 20,000 creators to build over 35,000 chatbots that have together completed over 50 million conversations.


What's more, we are poised for scale and growth, which is why we need more talent like yourself.


We believe in:

- Building a large profitable business: We envision building a capital-efficient, large, profitable business to achieve our mission. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building Value SaaS.
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

The Opportunity:

Tars is looking to hire an Account Executive to close new sales. In this role, your goal is to help:

- Marketers get better ROI in their campaigns
- Help customer support teams deliver a better experience with automation

You will be handed sales qualified leads that are generated through various inbound & outbound channels, and you will be responsible for handling that relationship until they sign a contract. Once they sign a contract, customer success will take over and help them succeed.


Our ideal candidate is confident, can communicate clearly, and has a passion for sales.


Please be aware that the market you will be selling into in this position currently will be the US. So you are expected to work during US EST hours.


Responsibilities:

- KPIs - Number of new deals closed, $ revenue added, opportunity to closed-won conversion rate.
- Follow a solution selling approach to understand the challenges customer is looking to solve and helping them realise why our product is the solution for them.
- Handle product demos for sales qualified leads - Show them how Tars can solve their challenges and achieve their goals. You’ll also present pricing, according to their requirements.
- Handle all further conversations from product questions to contract negotiations after an opportunity is created to eventually close the deal and handover to customer success team.
- Prioritize and consistently nurture all the leads in your pipeline with high quality followups.
- You will be supported by the rest of the team whenever you need assistance. Eg: if there are deep technical questions, an engineer can join the call with you. If there are questions about the product roadmap, a product manager will join the call. If you need help with negotiating a contract, the CEO will join the call with you.
- Identify insights and pain points from conversations with prospects, and contribute to the product roadmap by providing active feedback to the product team.

Requirements


Skills & Experience:


- Excellent written and verbal business communication skills.
- Experience in SaaS sales, to the US geography is a bonus.
Ability to learn quickly. Eg: learn the product, learn solution selling methodology, etc.

Personality traits:


- Fun & confident personality. Someone who loves to meet new people and build relationships.
- Pays great attention to detail, loves taking notes and maintains discipline with CRM.
- Highly motivated to work at a scaling startup.

What will a typical quarter look like?


- By the beginning of the quarter we’ll come up with the targets for the quarter, in terms of number of new deals closed, and $ revenue added.
- Based on the targets, you will prioritize the right leads to maximize your pipeline and close more revenue.
- You will participate in weekly deal reviews to discuss and get tactical advice to drive closure.
- In the last two weeks of the quarter we’ll start working on goals for the next quarter.

What will make you successful in this role?


- First and foremost, you need to be good at building rapport with prospects. Relationship building is very critical to be successful as a salesperson in this market. They need to first trust you before buying anything from you.
- You need to get really good at solution selling. Our product is not a commodity with simple features. You need to be able to connect the customer’s needs, don the consultant’s hat, and provide the right solution to them. That’s half the sale. You need to develop a good enough understanding of the product and the market to be effective at this.
- You need patience but you need to be proactive in nurturing the prospect to succeed in this role.
- You need to be resilient, be ready to face rejections and still keep going. Without an intrinsic motivation to perform well and constantly improve, this is a hard job. It will take time to succeed.
- You need to be disciplined and good at multi tasking. When you have many leads in your pipeline at any time, prioritization & context switching become critical skills. Otherwise, it’s easy to get overwhelmed.

How will we set you up for success in this role?

- We will provide you with detailed training to give you a head start. We’ll also talk about the competitive landscape, provide you access to hundreds of recorded conversations, and existing marketing materials. Our CRM is a treasure trove :)
- We will provide you an in-depth training into our product along with sandbox access to let you play around. The focus is for you to figure out how each piece helps toward solving the puzzle for customers.
- We’ll walk you through our current sales playbook and sales enablement materials. We’ll also do a deep dive on competitors and handling other objections, along with role plays to get you prepared.
- During the first 4 weeks, you will be invited to shadow plenty of sales calls just to listen in and understand how we go about sales currently. We believe everybody will learn different things from this process but it has worked very effectively in the past.
- We have a weekly 30 min standup for marketing, SDRs, and AEs to sync up along with the CEO. It ensures we are all aligned and understand the priorities. You will have a quarterly 1:1 review with the CEO to discuss your career goals and overall success, apart from regular mentoring.
- We will provide you access to the best SaaS sales resources and add you to a few SaaS sales communities so you can discuss with other people in similar roles - learn and teach at the same time. We’ve found that this is the fastest way to improve your skills.
- Most importantly, we will help you setup a one-on-one casual chat with every member of the Tars team so you get to know everyone well.

Why should you join Tars?


SaaS is set to explode in India and Inside Sales is one of the most critical functions for any growing SaaS company. Over the years we have developed some of the best practices in inside sales. In this role, you will get to learn a lot and become a highly skilled salesperson. At the same time, the team is still small enough for you to change how things are done and have an outsized impact.


Benefits

This is what our team members enjoy the most about Tars:

- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your personal boundaries, then this is the right place for you.
- Great Salary & Equity: For our top performers and leaders, we grant stock options. As Tars continues to grow, you’ll have a real opportunity to create wealth for yourself and your family. We'll ensure you are financially well-off in the end.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with Tars gives you that opportunity to experience it all first hand.
- Remote-work friendly: Allowances to setup workspace at home and recurring allowances to make you happier and more productive.

If all of this sounds exciting to you, join us for an exciting and fulfilling ride at Tars!

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