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Dear Candidate,
We have an urgent requirement for International Sales Account Manager -Whole sale SMS Business/Services at Gurgaon Location.
Designation: International Sales Account Manager
Location: Gurgaon
Key Skills: A2P Messaging / WhatsApp / RCS
Experience: 2-4 yrs
Job Summary:
We are seeking a dynamic, results-oriented International Sales Manager to lead the sales efforts
for our SMS wholesale business in the global telecom market. This role requires a strong
understanding of the SMS wholesale industry, exceptional relationship-building skills, and the ability to drive revenue growth through strategic partnerships with international carriers,
aggregators, and businesses.
As the International Sales Manager for SMS Wholesale, you will be responsible for managing
existing accounts, acquiring new clients, and expanding market presence while ensuring the
highest levels of customer satisfaction and profitability.
Job Description:
Sales Strategy & Growth:
• Develop and implement a comprehensive sales strategy for SMS wholesale services in
international markets.
• Identify new business opportunities and drive revenue growth through strategic
partnerships, including international carriers, MVNOs, aggregators, and enterprise
clients.
• Establish and maintain long-term relationships with key stakeholders in the telecom
industry, including network operators and key decision-makers.
• Manage the end-to-end sales process, from prospecting to contract negotiation and
closure.
Client Management & Relationship Building:
• Act as the primary point of contact for international clients and partners, ensuring
effective communication and satisfaction.
• Monitor client usage, manage expectations, and optimize the customer experience to
maintain long-term business relationships.
• Conduct regular business reviews with key accounts to identify opportunities for
upselling and cross-selling SMS-related services.
Market Analysis & Reporting:
• Analyze market trends, competitor offerings, and customer needs to identify new
opportunities and adjust sales strategies accordingly.
• Provide regular reports to senior management on sales performance, pipeline status,
market trends, and key account developments.
• Monitor industry developments related to SMS, messaging technologies (A2P, P2P,
RCS, etc.), and regulatory changes impacting the wholesale SMS business.
Pricing & Contract Negotiations:
• Develop competitive pricing models for SMS services tailored to specific regions, market
demands, and customer requirements.
• Lead contract negotiations with international clients, ensuring that all terms align with
company policies and business objectives.
Collaboration:
• Work closely with the technical, operations, and customer service teams to ensure
smooth delivery of SMS services to clients.
• Collaborate with marketing teams to create promotional materials and campaigns that
enhance customer acquisition and retention.
• Participate in industry conferences, trade shows, and forums to expand the company's
network and represent the company in international markets.
Experience
Minimum of 1+ years of experience in telecom sales, with a strong focus on wholesale
SMS, A2P messaging, or related messaging services.
• Proven track record of achieving sales targets and managing key accounts in the telecom
or wholesale messaging sector.
• Experience in international sales, with a good understanding of regional telecom markets,
regulations, and competitive landscapes.
Knowledge of SMS gateways, routing technologies, and messaging platforms (e.g., SMPP, HTTP, etc.).
Key Qualifications:
Education: Bachelor’s degree in Business, Telecommunications, or a related field.
A master’s degree or relevant industry certifications is a plus.
Experience: 2 - 5 years in sales role Industry: Telecom
Employment Type: Full Time, Permanent
Key Skills
Strong negotiation and closing skills with the ability to build and nurture long-term business relationships.
• Excellent communication, presentation, and interpersonal skills.
• Ability to analyze market data, identify trends, and adapt sales strategies to meet client needs.
• Familiarity with pricing models and contract negotiations for international telecom services.
• Self-motivated with a results-driven approach to sales.
• Flexibility for travel
Best Regards,
Minakshi Soni
Executive - Talent Acquisition (L2)
Worldwide Locations: USA | HK | IN
- Managing, nurturing and converting inbound leads into sales opportunities
- Identifying potential prospects using initiative and creativity, to generate outbound lead opportunities
- Actively seeking new sales opportunities through cold outreach, networking, and social media
- Gathering feedback from customers or prospects and share with internal teams
- Maintaining well organised, up-to-date and accurate sales information and activity reports in a CRM system.
- Meeting personal sales targets
- Ensuring efficient management of the sales pipeline using those processes
What you need to have:
- Strong understanding of sales and FMCG retail/ wholesale
- Demonstrated success in building and maintaining sales pipeline
- Deep understanding of user service
- Knowledge of running CRM based sales teams and hitting targets
- Problem solver, Empathetic, Energetic, Curious
- Regional Languages known (Bengali, Oriya, Telugu, Tamil, Kannada and other regional language from Central and Eastern India)
-
- Talking to and converting leads, prospecting and discovering opportunities, negotiating deals, and as well as maintaining customer relations.
- Managing, nurturing and converting inbound leads into sales opportunities
- Identifying potential prospects using initiative and creativity, to generate outbound lead opportunities
- Actively seeking new sales opportunities through cold outreach, networking, and social media
- Gathering feedback from customers or prospects and share with internal teams
- Maintaining well organised, up-to-date and accurate sales information and activity reports in a CRM system.
- Meeting personal sales targets
- Creating and managing all processes throughout the sales cycle from start to finish
- Ensuring efficient management of the sales pipeline using those processes
What you need to have:
- Demonstrated success in building and maintaining sales pipeline + farming accounts.
- Conversant with CRM and basic analytics.
- Preferably in FMCG sales
- Strong understanding of sales and FMCG retail/ wholesale
- Deep understanding of user service
- Deep knowledge of running CRM based sales teams and hitting targets
- Problem solver, Empathatic, Energetic, Curious
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