3+ Strategic communication Jobs in Bangalore (Bengaluru) | Strategic communication Job openings in Bangalore (Bengaluru)

About the job

As a Community Manager Intern at PedalStart, you will play a crucial role in building and nurturing our community . You will work closely with our marketing and social media teams to develop and execute strategies for community engagement, brand advocacy, and user retention.

Responsibilities:

• Monitor and engage with our community across various online platforms, including social media channels, forums, and community forums.
• Respond to comments, messages, and inquiries from community members in a timely and professional manner, fostering positive interactions and building relationships.
• Create and curate engaging content to share with our community, including blog posts, articles, videos, and social media posts.
• Organize and facilitate online events, such as webinars, Q&A sessions, and virtual meetups, to connect with our community and provide value-added experiences.
• Identify and cultivate brand advocates and influencers within our community, encouraging them to share their experiences and promote our brand.
• Collaborate with cross-functional teams to gather feedback from the community and communicate insights and trends to inform product development, marketing strategies, and customer support efforts.

Requirements:

• Currently enrolled in a Bachelor's or Master's degree program in Marketing, Communications, Business Administration, or a related field.
• Strong written and verbal communication skills, with the ability to communicate effectively with diverse audiences.
• Passion for building and engaging with online communities, with a deep understanding of social media platforms and online community dynamics.
• Creative thinking and problem-solving skills, with the ability to generate innovative ideas to drive community engagement and growth.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Positive attitude, willingness to learn, and eagerness to contribute to a collaborative team environment.

Duration 

This is a 6-month internship position, with the possibility of extension based on performance and company needs.

Work Arrangement:

The internship is 6 Days working onsite in in our office in Bengaluru, Karnataka

How to Apply:

Interested candidates should submit their resume to the link- 

https://forms.gle/sYjDbLAP8Yif9Kpx5

We look forward to reviewing your application and discussing how you can contribute to our team!

Location: HSR Layout, Bengaluru, Karnataka

Key Responsibilities

• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms
• Diagnose and resolve technical and software issues involving internet connectivity, login problems and more
• Research required information using available resources
• Follow standard processes and procedures
• Identify and escalate priority issues per Client specifications
• Redirect problems to appropriate resource
• Accurately process and record call transactions using a computer and designated CRM software
• Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business
• Organize ideas and communicate oral messages appropriate to listeners and situations
• Follow up and make scheduled call backs to customers where necessary
• Stay current with system information, changes and updates
• Experience of phone-based Software Application/Technical Support or call center experience supporting end users
• Working knowledge of Windows OS
• Proven problem-solving skills and technical aptitude
• Superb communication and customer handling skills
• Ability to think on your feet in a highly demanding and fast-moving environment
• Excellent communication skills.

We are looking for Management Trainees (girls preferred) to lead and oversee the operations of the company. The candidate will be responsible for ensuring the efficiency of business operations as well as setting strategic goals for the future.

The ideal candidate will be well-versed in all matters of business. 

They will be a competent leader able to provide guidance that enhances performance in a manner which incorporates the company's vision and culture.

The goal will be to ensure the profitability of our company's activities to drive sustainable development and long-term success.

JD - not limited to the below points

Qualification:

• Graduate / Post Graduate
• Fresher

Skills Required:

• Fluency in English
• Good communication
• Strategic Thinking capacity

Requirements:

• Develop goals and objectives that tend to growth and prosperity
• Design and implement business plans and strategies to promote the attainment of goals
• Ensure that the company has adequate and suitable resources to complete its activities (e.g. people, materials, equipment etc.)
• Organize and coordinate operations in ways that ensure maximum productivity
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness
• Maintain relationships with partners/vendors/suppliers
• Gather, analyze and interpret external and internal data and write reports
• Assess overall company performance against objectives
• Represent the company in events, conferences etc.
• Ensure adherence to legal rules and guidelines

There will be training for the initial 6 months until the candidate achieves the skill. During this period, the salary/stipend will be ₹10,000/- to ₹15,000/- per month.

Candidates will be trained under the Co-Founders, who are well-experienced.

The Job profile, in short, will include multiple roles - From B2B Sales, Partner/Vendor/Client Relationship Management, Admin roles, Project Management (at a basic level) etc. 

Each candidate will start their training through B2B Sales since that is the best way to learn the services and positioning of our company. Further, they will be put into other roles, based on their Capabilities & Vacancies.

Post 6 months, one role will be made permanent for them, with a 100% or more hike in salary.

We are looking for someone who can be with us for the long term. There will be a one-year bond with Palpx. 

• There will be NO allowance for travel and stay
• Food will be provided
• Job type will be work from office (strictly) 
• Location: HSR Layout, Bengaluru
• Office hours: 9:30am - 6:30pm
• Working Days: 6 days a week will be working (Monday - Saturday)