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PROGRAM MANAGER – REVENUE & GROWTH

Required Skills:

Stakeholder Management & Communication, Revenue & P&L Ownership, Data-Driven Growth & Experimentation, Cross-Functional Leadership & Execution, 0→1 Growth Program Execution

Work Mode: ONSITE

Working Day: 6

Prefer Industry: E-commerceTravel TechStartup

MANDATORY CRITERIA:

• Need candidate 4–8 years of experience in Revenue, Growth, Business Management, Category, or P&L ownership roles (not support/ops-only roles)
• Education:
• MBA from a Tier-1 institute OR
• Engineering from Tier-1 with demonstrated business ownership exposure
• Prior experience in E-commerce, Quick-commerce, Aggregator, D2C, or Marketplace-led businesses (food-tech, hyperlocal, or retail tech preferred)
• End-to-end P&L ownership for a business unit / category / region with clear accountability for topline, margins, and unit economics
• Proven experience driving 0→1 revenue initiatives, including new GTM channels, brands, SKUs, cohorts, or monetization levers
• Demonstrated ownership of the full growth funnel — acquisition, conversion, retention, repeat revenue, and churn reduction
• Strong hands-on experience in pricing, discounting, promotions, commission structures, and spend optimization
• Track record of experiment-led growth — A/B testing, pilots, cohort analysis, lifecycle programs, and scaling successful initiatives

DESCRIPTION:

About the Company:

● Founded in 2019, building India’s most trusted intercity travel platform, with reliability, safety, and standardization at its core. We operate a two-sided marketplace, delivering a consistent journey experience for travelers while maximizing earnings for our supply partners.

● Today, we connect 300+ cities nationwide, have served 2.5M+ unique customers, and are actively investing in fleet electrification and charging infrastructure to drive sustainable mobility.

● Backed by Y Combinator, InfoEdge, AdvantEdge, and leading global investors from India and Silicon Valley, we have also raised a strategic $9M investment from bp Ventures.

OVERVIEW:

We are looking for a Program Manager – Revenue & Business who will own topline growth, P&L, and profitability for a business vertical. This role requires hands-on revenue ownership, the ability to build and scale growth initiatives from scratch (0→1), and strong execution depth.

WHAT YOU WILL DO:

 Revenue, Growth & P&L Ownership (MANDATORY)

• Own end-to-end revenue targets, contribution margins, and P&L for the business vertical
• Drive topline growth, pricing strategy, and monetization levers
• Identify and unlock new revenue streams and demand levers

0→1 Revenue & Growth Initiatives:

• Build and scale 0→1 revenue programs, including demand generation, pricing experiments, new routes, cohorts, or GTM strategies
• Lead growth experiments, pilots, and A/B tests, and scale successful initiatives

Funnel & Demand Ownership:

• Own demand-side metrics including acquisition, conversion, repeat usage, and retention
• Optimize CAC, ROI, and unit economics in collaboration with marketing and finance

Execution & Operations (Revenue-Linked):

• Drive daily execution ensuring revenue and demand targets are met
• Resolve blockers impacting growth, supply-demand balance, and monetization

Data-Driven Revenue Strategy:

• Track and analyze revenue trends, cohort performance, route-level profitability, and customer behavior
• Build dashboards and performance reports for leadership

Cross-Functional Revenue Leadership:

• Work closely with Marketing (demand), Supply, Operations, Product, and Finance
• Ensure revenue goals are tightly integrated into execution and operations 

WHAT WE ARE LOOKING FOR:- 

• 4–8 years of experience with direct revenue and P&L ownership (not ops-only roles)
• Proven experience driving topline growth and profitability
• Prior experience in E-commerce, Quick-commerce, Marketplace, Aggregator, or Mobility platforms
• Demonstrated 0→1 revenue or growth initiatives (routes, pricing, cohorts, GTM, monetization)
• Hands-on experience with pricing, promotions, discounts, or monetization levers
• Strong analytical skills with experience owning revenue dashboards, KPIs, and growth metrics
• Proven ability to independently own and scale a business vertical
• Experience leading cross-functional teams with revenue accountability
• Education: Engineering or MBA from Tier 1 institutes ONLY.

1. International Certification & Accreditation:

• To issue, facilitate, represent, liaise, and market the courses of international education boards of various countries in India and manage the issuance of official certificates on their behalf.
• To act as an authorized representative and implementation partner for international education boards, ensuring global best practices are adapted to the Indian context.
• To provide end-to-end support for schools seeking international accreditation, including curriculum alignment, training, and regulatory compliance.
• To maintain accurate records and provide seamless digital solutions for certificate management and recognition by Indian universities and regulatory bodies.
• To collaborate with Indian and international higher education institutions, professional bodies, and workforce agencies to ensure global recognition and seamless student mobility.

2. Quality Assurance & Compliance:

• To ensure all services meet industry best practices and legal requirements, conducting regular audits and assessments to maintain service excellence.
• To collaborate with regulatory bodies in India and state education boards to ensure smooth recognition of international certifications in India.
• To partner with global accreditation bodies to align educational standards with international best practices.
• To facilitate cross-border collaboration with international universities, educational research institutions, and professional development organizations to enhance quality assurance in education.
• To establish teacher training and institutional audits for quality assurance in international education delivery.

3. Marketing, Promotion & Stakeholder Engagement:

• To develop and execute targeted advertising campaigns to enhance brand visibility and promote the initiatives of international education boards.
• To establish dedicated outreach programs for schools, educators, and parents to raise awareness about international curricula and certifications.
• To create a professional development network for teachers to enhance their expertise in delivering international programs.
• To engage in corporate partnerships, education foundations, and government programs to drive funding, scholarships, and accessibility for international education in underserved regions.

4. Strategic Partnerships & Expansion:

• To engage in strategic partnerships with government agencies, educational institutions, and private sector organizations to maximize outreach and impact.
• To establish regional support centers across India for seamless administration of international education programs.
• To create global alliances with international universities, accreditation bodies, and research institutions for continuous improvement and recognition of certification programs.

5. Operations, Administration & Data Security:

• To efficiently manage and oversee operational processes related to international educational certification programs, ensuring compliance with regulatory and industry standards.

6. Technology & Digital Transformation:

• To adopt GDPR and Indian data privacy frameworks for robust protection of sensitive student and institutional data.
• To develop online platforms for seamless application, verification, and issuance of international certificates.
• To improve service delivery through data-driven insights and customer feedback.

7. Sustainability & Future Growth:

• To expand service offerings to cater to evolving market needs in international education.
• To establish long-term collaborations with stakeholders to strengthen business sustainability and contribute to corporate social responsibility initiatives aligned with the board’s mission.
• To integrate sustainability-focused education programs, encouraging schools to adopt global best practices in environmental and social responsibility.

8. School Development & Educational Services:

• To own, establish, acquire, run, operate, manage, maintain, develop, promote, administer, and advertise fully equipped schools, play schools, colleges, educational institutes, and universities.
• To establish and operate coaching institutes, study centers, and oral coaching classes that provide professional, technical, vocational, or higher education.
• To support schools with the development of student well-being programs, leadership training, and international teaching standards.
• To develop and implement teacher leadership programs that equip educators with the skills to drive innovation and international best practices in classrooms.

9. Research, Publications & Product Creation:

• To conduct research in the field of education, pedagogy, and curriculum innovation to enhance the quality of teaching and learning.
• To develop and publish academic materials, whitepapers, and educational research that contribute to global knowledge sharing.
• To create multimedia content, including films, documentaries, and digital learning tools, that foster engagement and innovation in education.
• To invest in and develop EdTech solutions, AI-driven learning models, and future-ready educational methodologies to advance student success and institutional growth.
• To collaborate with leading global think tanks, universities, and research organizations to drive educational excellence through data-driven insights and policy recommendations.
• To develop and patent innovative educational tools, frameworks, and AI-driven assessment models that enhance learning outcomes.
• To build an international network of educators, researchers, and policymakers to conduct

Role and Responsibilities

1 The primary job of the incumbent is to detail and document all customer impacting processes.

2 He/ She shall also be the domain expert on credit card management system and be the interface for system enhancements as well as testing the functionalities prior to release of those enhancements into production

3  Document all customer impacting processes.

4 Discuss with all stakeholders to lay out the processes for the organisation.

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5  Discussion with stakeholders on business enhancements required on Credit Card management system and automation required on satellite systems/ End User computing systems.

6·Business Analysis for enhancements to the Credit Card Management System/ EUC systems.

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7 Lead the UAT for Credit Card Management systems/ EUC systems.

8 Define and execute test cases for code and product changes pending implementation.

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9 Research transactional data to identify anomalies and facilitate process improvement efforts.

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10 Manage/ Control the overall process depository.

Qualifications and Education Requirements

 SKILLS required

·       Deep understanding of the Credit Card life cycle.

·       Deep understanding of Credit Card Management systems (Cardpac, VisionPlus, Any )

·       2/3 years’ experience in a Credit Card Operations/ Service

·       Highly organized with strong communication, problem-solving, documentation, and presentation skills.

·       Bachelor’s degree preferred, but relevant years’ experience considered.

·       Experience with use case development and testing coordination.

·       Knowledge of process analysis and process efficiencies.

·       Proficiency in Microsoft Word and Excel.

What you need to have: