Senior Manual QA

About OOLIO

Founded in 2019, Oolio has rapidly grown into Australia’s largest hospitality tech provider, trusted by industry giants like Star Casinos. Our innovative solutions empower businesses to streamline operations, enhance guest experiences, and drive revenue growth.

With a global footprint, we have established offices in the UK, US, and New Zealand, delivering cutting-edge technology to some of the world's most dynamic hospitality brands. At Oolio, we’re not just building software—we’re shaping the future of hospitality with innovation, agility, and a passion for excellence. 🚀

As a leading hospitality technology company, delivering innovative solutions that help restaurants, cafes, and food service businesses streamline operations, integrate ordering and payments, and enhance customer experiences. Our platform is built on modern cloud-native technologies and follows an event-driven architecture, enabling high scalability and reliability.

About the Role

Role is a remote role currently but will be Hybrid role later this year - work from our Hyderabad office.

As a Senior Quality Assurance Engineer, you will be part of a highly collaborative team where you will work closely with engineers, product managers, business analysts, stakeholders, and leadership.

• You will play a pivotal role in ensuring the highest standards of product quality. You will work closely with PODs, taking full ownership of the QA process within your given POD, ensuring seamless execution and continuous improvements.
• In this hands-on role, you will be actively involved in both test strategy and execution, ensuring that our app meets the highest performance and reliability standards. Your focus will also be on laying the groundwork for long-term scalability, making sure our testing processes evolve as the product grows.
• Collaboration is key—you will work alongside stakeholders and development leads to streamline workflows, optimize testing frameworks, and drive innovation in QA practices. You will also identify gaps in existing QA processes, propose strategic changes, and implement improvements to elevate product quality across the board.

If you're passionate about building scalable, efficient, and high-impact QA processes, this role is for you! 🚀

You will be responsible for monitoring the software development life cycle to ensure quality. This includes but is not limited to developing test cases, optimizing test execution, and reporting application defects. This role is expected to help increase test throughput and product delivery by improving test coverage in a shorter amount of time.

Key Responsibilities

• Define & implement test strategy within the respective POD's to drive results.
• Design, develop, and implement comprehensive test strategies for SaaS-based products.
• Set up and maintain end-to-end testing frameworks to ensure high product quality.
• Perform manual testing for web, mobile, and API-based applications.
• Collaborate closely with Product, Development, and DevOps teams to identify and resolve defects.
• Ensure test coverage for functional, regression, performance, and security testing.
• Define and implement best practices for quality assurance and testing in a startup environment.
• Analyse testing results and work proactively to improve product stability and performance.
• Contribute to a culture of quality and continuous improvement & deployment
• Handle the sole responsibility of the quality emerging from the different POD’s and working closely with the automation QA to derive results.

Required Skills

Experience as a Sr. QA

• 5+ years of experience in software testing with a strong understanding of QA methodologies.
• Strong working experience in Manual Testing, Regression Testing, Database, API Testing.
• Experience working in agile, fast-paced startup environments.
• Work with cross-functional teams (Product/Dev/QA) to ensure quality throughout the software development lifecycle on assigned projects to assist in implementation tasks.
• Take ownership of features and enhancements from discovery to closure.
• Develop effective strategies and test plans for quality assurance.
• Experience with CI/CD & software development process with continuous deployment expertise
• Understanding of Web fundamentals (HTML, JavaScript, CSS, Server Side Programming and Database)
• ITQB is a plus

Domain Expertise

• Experience in the POS domain, Fintech, or Payments industry is preferred.
• Past experience in testing handheld embedded devices, iOS/Android Apps, and restaurant POS systems is a plus.

Quality & Strategy

• Own and define the QA strategy across multiple PODs, ensuring scalable and efficient testing processes.
• Continuously identify and implement improvements to enhance product quality, reliability, and user experience.

Hands-on Testing

• Actively participate in end-to-end testing, including functional, regression, and exploratory testing.
• Develop and execute automated and manual test cases, ensuring seamless product performance.

Metric Reporting

• Establish and track key quality metrics, providing actionable insights to improve the QA process.
• Communicate test coverage, defect trends, and release readiness through data-driven reporting.

Collaboration & Communication

• Work closely with PODs, development leads, and stakeholders to align QA processes with business and engineering goals.
• Clean and clear communication that meets the standard of effective collaboration.
• Advocate for best testing practices, fostering a culture of quality across cross-functional teams.

Soft Skills

• Ability to work independently and take ownership of quality initiatives.
• You’re self-motivated, inquisitive, and have a drive to learn and grow.
• Adaptability to a fast-paced, evolving environment.
• You’re adaptable, comfortable with ambiguity, and able to switch context quickly in a fast paced environment.
• You are comfortable with asking and receiving constructive feedback from your colleagues regularly.
• You are a strong team player, you like to connect and communicate in person with your team members and other stakeholders to come to the best solution.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Detail-oriented with a problem-solving mindset.

Why Join Us?

• Opportunity to work on innovative SaaS-based products in a high-growth environment.
• A dynamic and collaborative startup culture.
• Competitive compensation and benefits.
• Career growth opportunities with exposure to cutting-edge technologies.
• Next gen hospitality - POS & Payments platforms
• Collaboration with teams across diverse workforce - Vietnam, Australia, Manila