
What You’ll Be Doing
· Analyse customer business requirements (as outlined in BBP and supporting documentation) and translate them into a Trezix system configuration map.
· Maintain up-to-date knowledge of all functionalities within the Trezix EXIM Suite (Import & Export modules).
· Understand and interpret customer requirements in the context of import/export regulations.
· Configure key functionalities within the Trezix platform based on detailed business process flows.
· Demonstrate strong understanding of Purchase-to-Pay (Import) and Sales Order-to-Invoice (Export) processes.
· Familiarity with EXIM documentation including Shipping Bill, Bill of Entry, Bill of Lading, Commercial Invoice, Packing List, etc.
· Understand the EXIM ecosystem, including stakeholders such as CHAs, Freight Forwarders, and Logistics providers.
· Manage data flows, process flows, and data types across systems – from ERP to Trezix and other third-party systems.
· Configure system interfaces and middleware services for seamless data exchange between systems.
· Design, configure, and troubleshoot APIs for inter-system communication.
· Define user roles and authorization profiles to manage access control across functionalities.
· Ensure compliance with application security protocols, including encrypted data transfer across systems.
· Configure and deploy third-party API security integrations (e.g., Multi-factor Authentication).
· Define and prepare sample datasets for process configuration and validation.
· Conduct customer workshops, showcasing configured solutions and interacting with process owners.
· Explain EXIM functional logic, duty computation, and system-calculated values to customer teams.
· Document system configurations, functional specifications, and technical setups using standard templates.
· Support and coordinate User Acceptance Testing (UAT) with the customer core team.
· Assist project management in preparing the production environment for Go-Live.
· Own and execute the migration of configuration objects, interfaces, and customer-specific developments to production.
· Conduct end-user training sessions and respond to queries during training and Go-Live support.
· Develop end-user documentation and training materials to support adoption.
· Provide hands-on support during Go-Live and Hypercare phases, guiding users through system transactions.
· Troubleshoot functional and technical issues, coordinate with the development team for resolutions.
· Identify and escalate security or technical issues to appropriate stakeholders for resolution.
What You Bring to the Table
ü Graduate / Postgraduate with relevant industry certifications.
ü A minimum of 5-8 years of experience in the Import-Export industry, with a proven track record in software implementation.
ü In-depth knowledge of Export, Import industry standards and regulations.
ü Advanced SAP experience (SD, MM, FI, Basis, ABAP) will be an advantage.
ü Proven ability to manage multiple complex projects and client engagements simultaneously.
ü Proficiency in creating comprehensive project plans using charts or similar tools.
ü The job may require occasional travel to client sites for consultations and project-related activities.

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