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Requirements:
- Undergraduate degree or equivalent experience.
- Working knowledge of AS400-Cobol.
- Familiarity with CL and DB2
- Basic knowledge of theories, practices, and procedures in a function or skill.
- Willing to depend on others for instruction, guidance, or direction.
Key aspects of this role:
• Maintain, update, and enhance ITSM environment including Incident, Request, Problem, Change and Knowledge Management, Service Catalog, Service Portals, SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.
To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.
• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform interfaces (to other data sources) and the data within tables, import sets and the CMDB.
• Preferably certified in ServiceNow
1. 8 to 12 of total IT experience and has full exposure of end-to-end SDLC
2. 1 to 2 years of experience as Solution Architect
3. Should have basic understanding in Architecture methodologies like TOGAF
4. Should have working knowledge of working in Architecture tools like Visio or any other EA tool
5. Should have experience in delivering Architecture artifacts diagrams like Business Architecture, Application Architecture and Deployment Architecture
6. Experienced and implemented solutions for Architecture patterns like Microservices, Event driven, REST API’s
7. Ability to illicit both functional and Non-functional requirements for business
8. Able to provide Solutions to address all NFR requirements like Scalability, performance, Security, Availability (HA/DR and other concepts) and Resiliency (RTO/RPO and other concepts)
9. Understanding of various network protocols- HTTPS, TCP/IP etc., Authentication mechanisms like LDAP etc.
- 3-8+ years of experience programming in a backend language (Java / Python), with a good understanding of troubleshooting errors.
- 5+ years of experience in Confluent Kafka / 3+ years of experience in Confluent Kafka
- Cloud Kafka, Control Central, Rest Proxy, HA Proxy, Confluent Kafka Connect, Confluent Kafka Security features
- 0-3 application development experience in solution building on Blockchain technology.
- Solid understanding of and experience in blockchain / distributed ledger technologies familiarity with platforms, such as Ethereum and Hyperledger.
- Any additional expertise with Python, containerization (Docker) and additional Cloud exposure also a huge plus
- Security Architecture / Cryptography is a plus.
- Any additional expertise with Python, containerization (Docker) and additional Cloud exposure also a huge plus.
- Experience on development tools such as Hyperledger Fabric/Sawtooth,Geth , Composer, Solidity Remix Functional
- Basic understanding of Web applications architecture and protocols.


