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Company Introduction

iSchoolConnect is an online platform that makes the University Admissions process hassle-free, fun and accessible to students around the globe. Using our unique AI technology, we allow students to apply to multiple universities with a single application. iSchoolConnect also connects with institutions worldwide and aids them in the transformation of their end-to-end admission processes using our various cutting-edge use cases. Our technologies include the Conversational AI chatbot, Document Grader, Video Interview Analyzer, and a Single application use case which aids institutions with International Enrollment Management

For more information visit: https://ischoolconnect.com/

LinkedIn Page: https://www.linkedin.com/company/ischoolconnect/

Designation: Senior Salesforce Engineer

Location:  Borivali Mumbai (Work from office)

Reporting to: Chief Technical Architect 

Responsible for the research, design, development, analysis, testing, and implementation of CRM software application systems. Communicates project information to client, project manager, or other design personnel working on projects.   Maintains good working relationships with clients and staff. Writes and maintains complete documentation. Supports team members and ensures established goals and deadlines are met. Keeps management informed of status and significant problems.

• Develop web applications and web services using Salesforce, Apex, SOQL, Visualforce or similar experience using other web development technologies such as Java, SOAP, REST, and XML
• Experience with Capado, which is a tool we use to deploy SF code into Dev/Stage/PROD.
• Manage multiple tasks and responsibilities in high-pressure environments; excelling at pinpointing and resolving problems in early project stages to avoid cost/time expenses
• Deliver high quality projects on time, through ability to design architecture, write high quality code, and execute effective unit tests
• Optimize performance tuning for high utilization 24x7 access
• Integrate third party products with existing infrastructure
• Excellent verbal and written communication skills and the ability to work equally well in self-managed and team-based Agile projects.
• Work with internal customers to gather business processes and project requirements
• Researches, designs, and develops computer software systems, in conjunction with hardware product development applying principles and techniques of computer science, engineering, and mathematical analysis.
• Analyzes software requirements to determine feasibility of design within time and cost constraints.
• Consults with hardware engineers and other engineering staff to evaluate interface between hardware and software, and operational and performance requirements of overall system.
• Formulates and designs software system, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Develops and directs software system testing procedures, programming, and documentation.
• Ensures work area is clean, secure, and well maintained.
• Performs miscellaneous projects as assigned.
• Updates technical skills as required.

Minimum Qualifications:

• Bachelor's Degree in Computer Science or equivalent experience.
• 6+ years of experience as a Salesforce Engineer
• Salesforce.com, Visualforce, Apex, SOQL, Multi-tier architectures
• Experience with Web Services development: REST/SOAP/SOA/XML/HTML
• XHTML, CSS, JQuery, JavaScript or other Web 2.0 language experience
• Good understanding of issue troubleshooting and performance tuning
• Commitment to quality through the ability to translate complex technical requirements into functional software using best practices to write high-quality code
• Excellent verbal and written communication skills
• Working equally well in self-managed and team-based Agile projects and the ability to provide technical guidance and leadership to other team members

Preferred Skills:

• Technical Certification - Salesforce Administrator minimum
• Technical Certification - Platform Developer I minimum
• Marketo
• Education Cloud
• Mulesoft or another integration middleware
• HEDA/EDA and Table Driven Trigger Management

Responsibilities

• Support business objectives by leveraging the Salesforce platform to build and configure comprehensive solutions that improve business processes and drive efficiency gains across all business functions.
• Analyze complex business and technical requirements, with regard to their impact on existing systems and environments, to produce a thorough business and system design.
• Design, configure, develop, document, test, and implement solutions on the Salesforce.com platform, including integrations with third party applications and other tools.
• Understand the business needs of internal customers and provide comprehensive solutions for such needs.
• Develop coding standards and provide guidance to software developers.
• Participate in cross functional team communication and knowledge sharing activities.
• Work on complex projects with minimal guidance from managers.
• Fulfil technical lead role on large projects and coordinate development activities.
• Work with requirement owners to estimate and prioritize user system requests.
• Advise on how to leverage out-of-the-box Salesforce solutions, as well as when to customize and enhance.
• Manage and document configuration changes to fields, workflows, reports, roles/permissions, security settings, page layouts, custom objects, reports and dashboards.
• Remain current on Salesforce releases, features, best practices, applications, technologies and certifications (Trailhead)
• Manage release preview and business process testing for ongoing Salesforce bug fixes and new releases, advising the Salesforce users on the strategic direction the application should take, including third party add-ons or additional applications.
• Drive user adoption and best practices to further the long-term success of the system through training and support (as needed)
• Maintain system health checks,
• Communicate effectively with project managers and other stakeholders regarding project status and delivery timeframes.

Requirements:

• Bachelor's degree in computer science, engineering, or information technology
• Minimum of 3 years of hand-on Salesforce development experience
• Extensive technical experience with Salesforce in the following capacities:
• Gap analysis, solution design, configuration, and development
• Integrating Salesforce with other applications using web services and other technologies
• Use of APIs, Apex, Lightning, AURA, Visual force to develop extensions to native functionality.
• Implementing platform end-to-end, including data conversion and post-production support and troubleshooting
• System administration, including user management, environment planning, and workflow, approval, and message configuration.
• Experience developing using SQL, JavaScript, REST and SOAP APIs, HTML, and XML
• Experience with Agile Project methodology and familiarity with JIRA.

• 2+ years of experience
• Excellent technical skills on Salesforce or similar applications which include building customized applications using JAVA, MIcroservices, Apex classes and Triggers, Visualforce Pages, Apex Jobs, Lightning Component, Integration, Process Builder or configure components/Flexi pages to implement expected functionality.
• Worked with different tools like Copado, Data loader, Jira, VS Code, Eclipse, SonarQube, etc.
• Able to Manage deployment activities, code review, and deployment using data loader
• Implementation of Entitlement and Milestones, platform events, visual flows, etc.
• Implement web services using REST API/SOAP API.
• Inbound / Outbound Integration.
• Involvement in Solution designing and Estimations.
• Create Email Templates, Page Layouts, Record Types, Custom Fields, Lightning Record Pages, etc.
• Performed pre-deployment and post-deployment activities.
• Experience in Workflows, custom metadata
• Implementing DevOps in Enterprise application
• For Support Developer – Problem-solving mindset

Good to have –

• BFSI industry experience
• Agile project management experience