4 Requirements management Jobs in India

GEMBA CONCEPTS · TECHNOLOGY DIVISION

 · JOB DESCRIPTION

Technical Delivery Manager – Services LOCATION Bengaluru (Hybrid) ABOUT GEMBA CONCEPTS EXPERIENCE 5–8 years REPORTS TO Chief Technology Officer TYPE Full-time Gemba Concepts helps manufacturers and enterprises improve how their operations run. Our technology division builds and runs Gemba Connect, a suite of enterprise SaaS products spanning warehouse management, logistics, ERP, and applied AI/ML, deployed across 30+ active client accounts in manufacturing, pharma, FMCG and retail.

ABOUT THE ROLE

We're looking for a technical leader to own Gemba's services business end to end: delivery, people, commercials and reporting. You'll run every client implementation and custom development engagement, build and manage the team that delivers them, and be the single point of accountability to clients and leadership for how services perform. You've written production Java code, can read a Spring Boot service and a SQL execution plan, and have since hired, reviewed and led delivery teams. The product roadmap stays with product leadership; everything we deliver to clients runs through you.

WHAT YOU'LL OWN Services business ownership

• Own the health of the services portfolio: delivery, client satisfaction, billing milestones and account growth.

• Run post-sale SOW execution. Ensure milestones are hit and billed on time, and follow up with finance and clients on receivables.

• Grow accounts by converting change requests and enhancements into scoped, priced, billable work.

• Track effort, utilisation and margin by account; act when an engagement turns unprofitable. Delivery

• Run multiple concurrent client implementations, owning scope, timeline, cost and quality.

• Plan and run sprints with Tech Leads: grooming, estimation, capacity planning, reviews and retros.

• Own go-lives (UAT, cutover, data migration, hypercare) and post-go-live support SLAs.

• Maintain RAID logs and delivery dashboards; flag risk early, with a proposed fix. Requirements and change control

• Be the single intake point between consulting teams, clients and engineering; convert requirements into user stories with testable acceptance criteria.

• Baseline scope and run a formal change-request process. Every change is priced in effort, cost and date before it's accepted.

• Make sure what's agreed is documented before it's built. People and hiring • Plan services headcount against the delivery pipeline and run hiring end to end (role definition, interviews, closing) at a high bar.

• Run goal-setting, regular 1:1s and performance reviews for the services team; give input on promotions, compensation and performance plans.

• Grow Tech Leads and senior engineers into people who can own accounts independently.

• Own team retention and morale. Know who's at risk before they resign. Gemba Concepts · Technology Division Page 1GEMBA CONCEPTS · TECHNICAL DELIVERY MANAGER – SERVICES Reporting

• Publish monthly services MIS to leadership: revenue billed, collections, on-time delivery, SLA adherence, utilisation, hiring and attrition.

• Contribute the services section to quarterly board reporting.

• Run monthly or quarterly business reviews with key client stakeholders. Technical oversight

• Work with Tech Leads on design reviews, integrations (ERP, WMS, third-party systems) and non-functional requirements.

• Lead incident triage and root-cause reviews on client escalations; track corrective actions to closure.

• Coordinate with DevOps on environments, CI/CD and release windows.

• Uphold security and compliance controls (e.g., SOC 2) across delivery. Improving how we deliver

• Drive adoption of AI-assisted development and testing tools, and measure whether they actually raise throughput per engineer.

• Tighten estimation accuracy, definition of done and release discipline across the services team. MUST-HAVES

• 5–8 years in software, including 2+ years as a hands-on Java developer and 2+ years in delivery or project management.

• 1+ year leading a team of 5+ directly, including hiring and performance reviews.

• Strong working knowledge of Java and Spring Boot. You can review a PR, understand how a service is structured, and challenge an estimate.

• Solid SQL: schema design, writing and debugging queries, and understanding of indexing, transactions and production issues such as slow queries and connection pool exhaustion (SQL Server/Azure SQL, PostgreSQL or MySQL).

• Hands-on exposure to cloud platforms (Azure preferred, AWS/GCP acceptable).

• Working experience with the commercial side of client engagements: SOWs, milestone billing and change orders. Margin tracking is a plus.

• Track record of delivering enterprise B2B software to external clients across multiple parallel engagements.

• Proficiency with Jira or Azure DevOps, Confluence and Git-based workflows.

• Clear communication. You can present to a client CXO, write a board-ready MIS, and give an engineer hard feedback. GOOD TO HAVE

• Domain experience in manufacturing, supply chain, warehousing, logistics or ERP.

• Background in an IT services firm or the services arm of a product company.

• Familiarity with microservices, REST API design and message queues.

• Experience delivering AI/ML features.

• Exposure to SOC 2 or ISO 27001 audits.

• Certifications (PMP, CSM, PMI-ACP) are welcome but won't substitute for a delivery and team-building track record. WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 6 MONTHS

• 85%+ of implementations go live on the committed date.

• Billing milestones are invoiced on time, and receivables ageing is visibly down. • Every active account has baselined scope, a live RAID log and a change log.

• Services hiring is on plan, with near-zero regretted attrition.

• Leadership gets a monthly services MIS without having to chase it. WHO YOU'LL WORK WITH The services delivery team (engineers, Tech Leads, BAs, QA), product squads, DevOps, consulting teams, finance and client stakeholders.

WHY JOIN Own a real business line with direct access to leadership. Build the team and operating model your way. Work on enterprise products in active growth, including applied AI.

Role & Responsibilities:

• Business Development responsible for growing sales on, ETT – Sales, Certification solution, Reskilling Offerings, Persona Based Offering and content Development.
• Identifying, recruiting (MOU) and on-boarding new channel partners (( Lars Vars , Distributors, Learning partners , Hardware OEM’s )
• Create and execute business plans ( joint calendars for certification ) to meet sales goals.
• Working with partner to plan and Execute GTM plans to generate and grow demand (Certification, Certification Add on, Persona Onboarding, Reskilling, Onboarding Add on, ETT)
• Upselling & Cross-selling to partners to achieve higher Sales.
• Analyze market trends and accordingly develop sales plans to increase brand awareness.
• Evaluate partner sales performance and recommend improvements.
• Educate partners about product portfolio and complimentary services offered.
• Address partner related issues, sales conflicts and pricing issues in a timely manner.
• Manage sales pipeline, forecast monthly sales and identify new business
• Deliver customer presentations and attend sales meetings and partner conferences.
• Assist in partner marketing activities such as tradeshows, campaigns and other promotional activities.
• Assist in partner marketing activities such as tradeshows, campaigns and other promotional activities

Ideal Candidate:

• 1+ years of B2B Sales / Channel Sales / Partner Management experience in IT Solutions, Training Solutions, Certification Sales, or Technology Services.
• Must have experience working with channel partners, system integrators, resellers, or strategic alliances
• Must have supported or driven partner-led sales cycles, including requirement alignment, proposal coordination, and deal closure
• Business Planning & GTM Execution):Experience creating joint business plans, certification calendars, GTM strategies, and sales campaigns with partners.
• Must be able to coordinate across partners, internal teams, and end customers effectively.
• Must have a technical or IT-oriented education background —BE / BSc IT / MSc IT is mandatory.

Position : Business Analyst

Experience : 5+ Years

Location : Remote

Notice Period : Immediate Joiners Preferred (or candidates serving 10–15 days’ notice)

Interview Mode : Virtual

Job Description :

We are seeking an experienced Business Analyst with a strong background in requirements gathering, functional documentation, and stakeholder management, particularly in the US Healthcare payer domain.

Mandatory Skills :

Business Analysis, US Healthcare Payer Domain, Requirement Gathering, User Stories, Gap & Impact Analysis, Azure DevOps/TFS, SQL, UML Modeling, SDLC/STLC, System Testing, UAT, Strong Communication Skills.

Key Responsibilities :

• Analyze and understand complex business and functional requirements.
• Translate business needs into detailed User Stories, functional and technical specifications.
• Conduct gap analysis and impact assessment for new and existing product features.
• Create detailed documentation including scope, project plans, and secure stakeholder approvals.
• Support System Testing and User Acceptance Testing (UAT) from a functional perspective.
• Prepare and maintain release notes, end-user documentation, training materials, and process flows.
• Serve as a liaison between business and technical teams, ensuring cross-functional alignment.
• Assist with sprint planning, user story tracking, and status updates using Azure DevOps / TFS.
• Write and execute basic SQL queries for data validation and analysis.

Required Skills :

• Minimum 5 years of experience as a Business Analyst.
• Strong analytical, problem-solving, and communication skills.
• Solid understanding of Project Life Cycle, STLC, and UML modeling.
• Prior experience in US Healthcare payer domain is mandatory.
• Familiarity with tools like Azure DevOps / TFS.
• Ability to work with urgency, manage priorities, and maintain attention to detail.
• Strong team collaboration and stakeholder management.

(Job Code: BNSAN1)

No of Positions: 2

Purpose of Position:

Requirements management is one of the core skills of business analysts. Developing technical solutions to business problems, or to advance a company’s sales efforts, begins with defining, analyzing and documenting requirements. Managing requirements at the project level can help fulfill business needs. Skilled business analysts also use requirements to drive the design or review of test cases, process change requests, and manage a project’s scope, acceptance, installation and deployment

Accountability:

The Business Analyst is directly accountable to the VP of Operations. The Business Analyst will undergo a yearly performance appraisal.

Duties and Responsibilities:

1. Lead Role:

• Assisting with the business case

• Planning and monitoring

• Eliciting requirements

• Requirements organization

• Translating and simplifying requirements

• Requirements management and communication

• Requirements analysis

1. Responsibilities:

• Implementing advanced strategies for gathering, reviewing and analyzing data requirements

• Prioritising requirements and create conceptual prototypes and mock-ups

• Mastering strategic business process modelling, traceability and quality management techniques

• Applying best practices for effective communication and problem-solving

Qualifications and Skills:

Becoming a successful business analyst takes core business skills and specialized knowledge that will advance a firm’s objectives, and contribute to its remaining competitiveness in a complex economy. Business analysts are typically required to assess and validate their activities and to determine if a solution has fulfilled the requirements and achieve the business benefits in areas of workflow & customer relationship management.

1. Written and verbal communication, including technical writing skills

1. Understanding of systems engineering concepts

1. The ability to conduct cost/benefit analysis

1. Business case development

1. Modeling techniques and methods

1. Leadership Skills

1. Excellent math and organizational skills

1. Professional, courteous and positive manner

1. Ability to set priorities and manage multiple task functions simultaneously