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DevOps Consultant!! MERN Stack Project Manager – Systems (Enterprise or Solutions) Architect needed!

Hello superstar,

I appreciate you taking time to read this. I have posted a job for developers to work on a start-up, the link is ......

I would need someone with DevOps experience, to ensure that the project is undertaken with the highest standards possible. I have had many experiences where ‘completed’ software after years of development was filled with bugs and it would be more cost-effective to start from scratch than to attempt to find and correct all the bugs.

I have attempted to learn as much as possible, but I now have an opportunity and it would better serve the venture to have someone handle the management of the project to ensure that;

• We choose the most appropriate technology
• We choose competent developers in those technologies
• The architecture and data modeling are clearly defined in a ‘blueprint’ plan
• A DevOps environment and processes are set up and the developers understand what is required
• Proper tests are carried out to ensure everything works as intended
• There are processes for testers to follow and competent testers are selected to follow them
• Accessibility, localization, and internationalization are planned ahead of time
• Security, scalability, and other future probabilities that I may not even be aware of are considered and planned ahead of time
• Documentation and code reviews, refactoring and other quality assurance processes are undertaken
• Working software is produced and systems that enable new developers or teams of people to easily take over and/or contribute new modules or updates in a controlled and organized fashion
• Cost estimates or budgets/projections or use of SaaS, hosting and other 3rd party services and applications

I am more concerned with a professional and world-class organizational system than with any particular type of software been produced as the strong foundation will enable anything to be creating with efficacy and precision.

Again, thank you for reading this, please reply with the word “superstar” anywhere in the second line of your response.  I look forward to hearing from you.

Warm wishes DevOps Evangelist,

Primary Skills: 

Observability - ELK (Elactic/Kibana), Prometheus, Grafana, PromQL

Software and automation - Java, Python/Shell/Bash, Rest-SOAP API, docker containerization, Kubernetes, Kafka

Reliability and DR engineering - Distributed architecture and distributed system fundamentals, micro services, and event-driven architecture.

Cross-team coordination, incident triage and resolution, leadership and stakeholder management.

Secondary Skills:

Lang-chain, Langraph, RAG, MCP

Experience with working on LLM's and integrating with the existing applications

Python - FastAPI

Cache - Redis

Program Details:

Design, build, and ship LLM-powered and agentic product features that enhance the team efforts and outcomes.

Build agentic AI systems that reason over context, invoke tools, take real actions, and recover gracefully from failure.

Work on integrating the existing AI tools and should know major AI frameworks and libraries. 

Own service reliability and operational governance by defining SLA's, managing error budgets, and reporting reliability (MTTD, MTTR) to leadership for prioritization, risk decisions and planning.

Architect and continuously optimize the observability of platform using Kibana/Elastic (ELF) along with other observability tools like Prometheus, Grafana (dashboards, metrics, alert lifecycle), improving detection quality, reducing noise/toil, and enabling faster triage and measurable uptime improvements.

Engineer advance alerting and automation capabilities with Kibana alerting and anomaly detections and integrating response workflows (routing, runbooks, remediation scripts) to standardize on-call execution and accelerate restoration of services.

Lead incident response for customer-impacting issues across teams-coordination, communications, service restoration, and blameless RCA-then corrective actions that prevent recurrence and reduce operational risk.

Design, automate and validate Disaster Recovery and failover for critical services/journeys (RTO/RPO alignment, DR Drills), ensuring resiliency under failure scenarios and improving recovery.

Consult and partner with application teams by providing production readiness inputs (Resiliency patterns, availability, performance/capacity considerations) and driving platform enhancements that improve stability while optimizing infrastructure and observability spend.

If you are interested for this role, kindly acknowledge this email with your interest.

Why this role exists

Our infrastructure footprint is growing faster than our headcount, and we believe most of that

gap should be closed by automation and AI agents — not by hiring more humans to do toil. We

need someone early in their career who treats manual work as a bug, ships scripts and agents

instead of tickets, and wants to grow into deeper ownership over the next two years.

You will not be the most senior person on the team. You will be the one who multiplies the team.

What you'll own

In your first 1 months

• Take ownership of one slice of our CI/CD pipeline and make it measurably

faster, more reliable, or cheaper. We expect a number on a dashboard to move.

• Build at least three internal automations that replace manual ops toil —

using AI agents (Claude Code, agentic CLIs, scripted LLM workflows) as your force

multiplier.

• Be the first responder for a defined set of alerts. Write the runbooks. Drive

the alert volume down.

• Support senior engineers on AI/ML infrastructure (GPU nodes, inference

services, model deployment) — observe, document, and gradually take on contained

changes under review.

By 3 months you should be

• The go-to person for at least two production systems.

• Shipping routine infrastructure changes without needing senior review.

• Treating "manual" as a code smell.

Required (we will reject without these)

• 0–3 years hands-on experience with one major cloud (AWS, GCP, or

Azure — one is fine, depth beats breadth).

• Fluent in Linux command line, bash, and at least one scripting language

(Python or Go preferred).

• Have shipped something to production that real users hit. A side project

counts; a graded coursework lab does not.

• Comfortable with Docker — you can explain what an image vs. a

container is and why it matters.

• Working knowledge of networking fundamentals: DNS, HTTP/HTTPS,

TLS, ports, basic subnets — enough to debug "it works on my machine."

• Git fluency: branches, merges, rebases, conflict resolution.

• CI/CD pipelines — you have authored or substantially modified pipelines

in GitHub Actions, GitLab CI, ArgoCD, Jenkins, or similar. Not just "I clicked Re-run."

• Kubernetes basics — kubectl for real work, can read pod logs,

understand deployments and services, can debug a CrashLoopBackOff without

panicking. You do not need to have run a cluster; you do need to have lived inside one.

• Active user of AI coding agents (Claude Code, Cursor, Copilot, agentic

CLIs, etc.). You should be able to walk us through specific tasks where they made you

faster, and specific tasks where they failed you and how you noticed. "I have tried it" is

not enough.

Bonus (real plus, not required)

• Infrastructure as Code: Terraform, Pulumi, or Ansible.

• Observability: Prometheus/Grafana, Datadog, OpenTelemetry, any APM.

• Have built or extended an LLM-based agent — a custom MCP server, a

scripted multi-step workflow, an internal tool that calls models in a loop. Anything beyond

chat-with-Claude.

• Exposure to GPU workloads, model serving (vLLM, Triton, TGI, etc.), or

ML pipelines.

What we don't care about

• Whether your degree is in CS — or whether you have a degree at all.

• Brand-name companies on your resume.

• Certifications. They are fine. They do not substitute for having shipped.

How we work

• We default to automation. If you do something manually twice, the third

time you script it or hand it to an agent.

• AI agents are part of the workflow, not a novelty. Expect interview

questions about exactly how you use them — and where you have caught them being

wrong.

• Small, reversible changes beat big-bang rollouts.

• Postmortems are blameless and written down.

• We push back on each other. If you only execute, you will be unhappy

here.

How to apply

Send:

• Your resume.

• A short note (≤200 words) describing one infra or automation problem you

solved, and how AI agents factored in — or did not, and why. We read these. Generic

notes get rejected.

Internal note — delete before posting externally

• Comp band, location policy, team name, and reporting line marked

[CONFIRM] need to be filled in before this goes external.

• The Required list is intentionally tight: CI/CD and Kubernetes basics

promoted from bonus. Expect this to filter ~80% of typical junior DevOps applicants. The

remaining pool will skew toward people who have actually shipped infra at a startup, not

bootcamp grads or pure cloud-cert holders.

• IaC, observability, agent-building, and GPU/ML serving stay as bonus.

Promoting any of these to required at 0–3 yrs collapses the pool to near-zero or forces

hiring senior people at junior comp. If you want IaC required, re-level this to mid (3–5

yrs) and raise the band.

• Screening implication: the resume screen should explicitly check for

CI/CD pipeline authorship and any K8s-touching production work. If neither is on the

resume, reject at screen. Do not waste interview slots.

• Pipeline watch: if fewer than ~15 qualified resumes after 2 weeks of

active sourcing, the first thing to relax is the AI-agent-fluency bar (move to bonus and

screen for it in interview instead). Do not relax the "shipped to production" requirement

— that is the load-bearing filter.

The candidates should have:

·  Strong knowledge on Windows and Linux OS

·   Experience working in Version Control Systems like git

·  Hands-on experience in tools Docker, SonarQube, Ansible, Kubernetes, ELK.

·  Basic understanding of SQL commands

·  Experience working on Azure Cloud DevOps

Bachelor's degree in Computer Science or a related field, or equivalent work experience

Strong understanding of cloud infrastructure and services, such as AWS, Azure, or Google Cloud Platform

Experience with infrastructure as code tools such as Terraform or CloudFormation

Proficiency in scripting languages such as Python, Bash, or PowerShell

Familiarity with DevOps methodologies and tools such as Git, Jenkins, or Ansible

Strong problem-solving and analytical skills

Excellent communication and collaboration skills

Ability to work independently and as part of a team

Willingness to learn new technologies and tools as required

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.

Job Description :

• Extensive exp. with K8s (EKS/GKE) and k8s eco-system tooling e,g., Prometheus, ArgoCD, Grafana, Istio etc.
• Extensive AWS/GCP Core Infrastructure skills
• Infrastructure/ IAC Automation, Integration - Terraform
• Kubernetes resources engineering and management
• Experience with DevOps tools, CICD pipelines and release management
• Good at creating documentation(runbooks, design documents, implementation plans )

Linux Experience :

1. Namespace
2. Virtualization
3. Containers

Networking Experience

1. Virtual networking
2. Overlay networks
3. Vxlans, GRE

Kubernetes Experience :

Should have experience in bringing up the Kubernetes cluster manually without using kubeadm tool.

Observability                              

Experience in observability is a plus

Cloud automation :

Familiarity with cloud platforms exclusively AWS, DevOps tools like Jenkins, terraform etc.

Java with cloud

DevOps Architect 

Experience:  10 - 12+ year relevant experience on DevOps
Locations : Bangalore, Chennai, Pune, Hyderabad, Jaipur.

Qualification:
• Bachelors or advanced degree in Computer science, Software engineering or equivalent is required.
• Certifications in specific areas are desired

Technical Skillset: Skills Proficiency level

• Build tools (Ant or Maven) - Expert
• CI/CD tool (Jenkins or Github CI/CD) - Expert
• Cloud DevOps (AWS CodeBuild, CodeDeploy, Code Pipeline etc) or Azure DevOps. - Expert
• Infrastructure As Code (Terraform, Helm charts etc.) - Expert
• Containerization (Docker, Docker Registry) - Expert
• Scripting (linux) - Expert
• Cluster deployment (Kubernetes) & maintenance - Expert
• Programming (Java) - Intermediate
• Application Types for DevOps (Streaming like Spark, Kafka, Big data like Hadoop etc) - Expert
• Artifactory (JFrog) - Expert
• Monitoring & Reporting (Prometheus, Grafana, PagerDuty etc.) - Expert
• Ansible, MySQL, PostgreSQL - Intermediate

• Expertise in Infrastructure & Application design & architecture
• Expertise in AWS, OS & networking
• Having good exposure on Infra & Application security
• Expertise in Python, Shell scripting
• Proficient with Devops tools Terraform, Jenkins, Ansible, Docker, GIT
• Solid background in systems engineering and operations
• Strong in Devops methodologies and processes
• Strong in CI/CD pipeline & SDLC.