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Job Title: Customer Support Executive
Company: Torero Softwares Ltd
Location: Lower Parel East, Mumbai (On-site)
Job Type: Full-time
Experience: 0 to 2 years
Job Description:
We’re hiring a Customer Support Executive to assist users of our Medica Software. You will help clients solve basic queries related to software, accounting, and GST, and guide them through simple training sessions.
Responsibilities:
- Handle customer queries (via call or remote tools like AnyDesk/TeamViewer)
- Provide training to new users on Medica Software
- Troubleshoot basic software, accounting, and GST-related issues
- Work closely with the technical team for issue resolution
Requirements:
- Commerce graduate preferred (freshers welcome)
- 12th pass candidates with support experience can also apply
- Good communication and problem-solving skills
- Basic knowledge of accounting and GST
- Comfortable using remote support tools like AnyDesk or TeamViewer
Working Hours:
- Monday to Saturday – 10:00 AM to 7:00 PM
- Work from office – Lower Parel East, Mumbai
Perks:
- Learning opportunities in accounting and ERP software
- Supportive team and growth-focused environment
Apply now to join a growing tech company helping businesses with simple and powerful ERP tools!
*📢 Hiring: Customer Support Executive (ERP Software) – Mumbai*
*👨💻 Company:* Torero Softwares Ltd
*📍 Location:* Lower Parel East, Mumbai (5 min from station)
*🕘 Timing:* Monday to Saturday | 10 AM – 7 PM
*💼 Experience:* Freshers to 2 years
*🎓 Education:* Commerce graduates OR 12th pass with Customer Support experience
*🔹 Role:*
* Help clients with ERP software (accounting, billing, GST)
* Provide support via phone/Anydesk/TeamViewer
* Train and onboard new users
* Coordinate with tech team for issue resolution
*🔹 Skills Needed:*
* Good communication skills
* Basic understanding of accounting & GST
* Customer-friendly attitude
*🔹 What We Offer:*
* Full software training will be provided
* Friendly work environment
* Career growth opportunities
* Competitive salary
⚡ Immediate Joiners to Candidates On Notice Period Preferred!
*📩 Apply Now*
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