2 Order processing Jobs in Delhi, NCR and Gurgaon | Order processing Job openings in Delhi, NCR and Gurgaon

Job Description:

We are looking for a proactive and detail-oriented Marketplace Associate to manage backend operations across e-commerce platforms. This role involves overseeing product listings, maintaining accurate catalogue data, ensuring smooth order processing, and handling payment reconciliations to support efficient marketplace performance.

Responsibilities:

• Manage and maintain product listings across e-commerce platforms (e.g., Amazon, Flipkart).

• Create, update, and optimise product catalogues including descriptions, images, and attributes.

• Ensure accurate pricing, inventory updates, and stock availability.

• Monitor order processing, returns, cancellations, and customer-related issues.

• Handle payment reconciliation, settlement tracking, and resolve discrepancies.

• Coordinate with internal teams for seamless order fulfilment and operations.

• Track performance metrics such as sales, returns, and listing health.

Qualifications & Skills Required:

• 1 - 3 years of experience in e-commerce or marketplace operations (preferred).

• Strong understanding of catalogue management and backend workflows.

• Hands-on experience with seller panels of Amazon, Flipkart, or similar platforms.

• Familiarity with payment reconciliation and settlement reports.

• Proficiency in MS Excel or Google Sheets.

• Good analytical and problem-solving skills.

• Excellent communication, coordination, and problem-solving skills.

• Ability to multitask and work in a fast-paced environment.

Role Overview

• Position: Merchandiser - Plush Toys
• Location: Greater Noida (Work from Office)
• Experience & CTC: 4–6 Years
• Education: Graduate (Textile preferred)
• Core Objective: Manage end-to-end order execution—from buyer communication and product costing to sampling, production tracking, quality compliance, and timely export shipment.

Key Responsibilities

• Buyer & Account Management: Serve as the primary contact for buyer inquiries, quotations, order confirmations, and relationship management.
• Sampling & Costing: Oversee sample development/approvals and build detailed product costing sheets to meet target gross margins.
• Sourcing & Production: Coordinate with sourcing for fabrics, fillings, and trims, while monitoring factory production schedules to prevent delays.
• Quality & Logistics: Partner with QA to enforce safety and product standards, and coordinate with export/logistics teams for final documentation and dispatch.

Key Requirements & Skills

• Technical: Strong background in plush/soft toys or textiles, product costing, sourcing, production tracking, export documentation, MS Excel, and ERP systems.
• Behavioral: High attention to detail, negotiation skills, multi-order management, and strong cross-functional coordination.