2+ Order processing Jobs in India

About us:

Company website: https://www.neulife.com/

INNOVERTUS NUTRITION TECHNOLOGIES INDIA PVT.LTD. is part of the Neulife Group, the leading Indian entity in the field of advanced nutraceuticals and dietary supplements.

Incorporated over a decade ago, we are pioneers in introducing the concept of sports nutrition as well as educating the masses about the need to be fit and healthy, thus facilitating and educating an entire generation of fitness enthusiasts.

Warehouse Executive:

Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

(Amazon Flex, Flipkart, Paytm, Snapdeal, 1MG, Nykaa, HealthMug, Mindful Eating)

• Responsible for all Marketplace order processing thru online portal of Amazon Flex, Flipkart, Paytm, Snapdeal,1MG & Healthmug & Mindful Eating.
• Responsible for shipment labels & correspondent invoices to attach correctly with shipment.
• Posting sales Invoices for all current dated shipped orders in ERP system.
• Maintaining MIS report on daily basis in Excel for orders posted on same day.
• Providing MIS report & Inventory report to the management team on mail for the shipment sent on same day.
• Planning & allocation for inventory as per consumption on all marketplace periodically & fulfilling inventory requirement whenever necessary.
• Proper managing of Returns on online E-Commerce portal & making required communication with respective E-commerce business associated for any discrepancies in returns.
• Recording returns in ERP system by raising Credit Note for the material returned & received in warehouse.
• Proper coordination with courier partner for shipment to be get picked up on time.
• Responsible for raising online ticket for claim if material received damaged & different product
• Maintaining separate data of Orders, Returns & claims along with filling of paperwork.
• Coordination with E-Commerce business team of company for smooth operations & proper communication to avoid unnecessary discrepancies.

As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.

Education and/or Experience:

Bachelor’s degree and have an experience of 3 – 7 years and has good understanding of the subject.

Benefits:

• Flexible work hours, Work from home and holidays policy
• Open and collaborative work culture
• Competitive salary

Please apply with below details in your resume:

• Current CTC
• Expected CTC
• Earliest joining period (In days)

• Timely receipt and processing of telecom orders and changes to services (i.e. device orders, service plan changes) via provider portals or email.
• Data maintenance in the system as well as resolving data issues.
• Professional and solution-oriented communication in English language with telecom providers, end-users, and telecom admins via emails or within the system.
• Track work tasks and status in the system
• Follow a set process for processing customer orders within contracted SLA’s
• Utilize internal help desk software systems to accurately document all support activity
• Work closely and cross collaboratively with client internal Operations department

• Excellent communication skills
• Comfortable to work in night shifts
• Exposure to global customers
• Good team player