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Review Criteria
- Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)
- 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).
- 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.
- Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.
- Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.
- Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.
- Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.
- Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.
Preferred
- Ability to build insightful dashboards and executive reports highlighting user engagement, retention, and behavioral metrics; familiarity with mixed-method research, AI-assisted insight tools (Dovetail, EnjoyHQ, Qualtrics, UserZoom), and mentoring junior researchers
Job Specific Criteria
- CV Attachment is mandatory
- We have an alternate Saturday’s working. Are you comfortable to WFH on 1st and 4th Saturday?
Role & Responsibilities
Product Conceptualization & UX Strategy Development:
- Conceptualize customer experience strategies
- Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
- Develop and implement UX strategies that align with business objectives.
- Stay up-to-date with industry trends and best practices in UX & UI for AI.
- Assist in defining product requirements and features.
- Use data analytics to inform product strategy and prioritize features.
- Ensure product alignment with customer needs and business goals.Develop platform blueprints that include a features and functionalities map, ecosystem map, and information architecture.
- Create wireframes, prototypes, and mock-ups using tools like Figma
- Conduct usability testing and iterate designs based on feedback
- Employ tools like X-Mind for brainstorming and mind mapping
Customer Journey Analysis:
- Understand and map out customer journeys and scenarios.
- Identify pain points and opportunities for improvement.
- Develop customer personas and empathy maps.
Cross-Functional Collaboration:
- Work closely with internal units such as UX Research, Design, UX Content, and UX QA to ensure seamless delivery of CX initiatives.
- Coordinate with development teams to ensure UX designs are implemented accurately.
Data Analytics and Tools:
- Utilize clickstream and analytics tools like Google Analytics, CleverTap, and Medallia to gather and analyse user data.
- Leverage data to drive decisions and optimize customer experiences.
- Strong background in data analytics, including proficiency in interpreting complex datasets to inform UX decisions.
Ideal Candidate
- Bachelor’s or Master’s degree in a relevant field (e.g., UX Design, Human-Computer Interaction, Computer Science, Marketing).
- 5+ years of experience in CX/UX roles, preferably in a B2C environment.
- Proficiency in analytics tools (Google Analytics, CleverTap, Medallia, Hotjar, etc).
- Strong understanding of wireframing and prototyping tools (Figma, XMind, etc).
- Excellent communication and collaboration skills.
- Proven experience in managing cross-functional teams and projects.
- Strong background in data analytics and data-driven decision-making.
- Expert understanding of user experience and user-centered design approaches
- Detail-orientation with experience and will to continuously learn, adapt and evolve
- Creating and measuring the success and impact of your CX designs
- Knowledge of testing tools like Maze, UsabiltyHub, UserZoom would be a plus
- Experienced in designing responsive websites as well as mobile apps
- Understanding of iOS and Android design guidelines
- Passion for great customer-focus design, purposeful aesthetic sense and generating simple solutions to complex problems.
- Excellent communication skills to be able to present their work and ideas to the leadership team.
We are good with S4,ECC Payroll, migration from ECC to S4.
This is implementation role.
2 end to end life cycle of Payroll, have configuration exp, configuration exp, understand us Tax & worked on US payroll
Exp in Design & requirement gathering , even if its on-prem payroll, we are good with it
2 end to end implementation cycle,
We will providing them payroll requirements & they need to configure system unit test, & support activities.
Key job responsibilities:
Responsible for successful end to end delivery and payroll configuration in large scale global projects. This role involves in-depth understanding of processes across various HCM modules and the ability to define various strategies and leading small teams. Practitioner must be able to analyze, map, and transform HR business processes; design target operating models , configure and unit-test SAP/SuccessFactors modules, focusing on US Payroll and integrations , develop and review functional specifications, configuration documentation, and test scenarios and ensure high client satisfaction through quality, communication, and timely delivery.
1) 4+ years of SAP US payroll experience.
2) Experience of US Payroll and HR processes in a technical capacity – PA/OM, Payroll
3) Should have worked on at least two implementation projects
4) Should have experience of working in large/disparate teams
5) Understand Business Processes
6) Identify, document as-is processes and design & recommend to-be processes
7) Map Business Processes to SAP/SuccessFactors
8) Analyze & identify system limitations and requirement gaps
9) Configure & unit test in relevant SAP/SuccessFactors modules
10) Write/ review Functional Specification / Configuration Workbook documents
11) Develop test scenarios, scripts, cases, data
12) Lead and/or support cutover preparation, go-live activities and hypercare support
13) Should have troubleshooting knowledge of payroll schema, PCR’s , Identify and fix errors
14) Strong payroll skills with good understanding of benefits, time management & OM/PA
15) Interfaces testing with mapping and validation
16) Good knowledge on country specific tax forms and year end activities
17) Understand Business Processes. Map Business Processes to SAP/SuccessFactors
18) Identify, document as-is processes and design & recommend to-be processes
19) Establish open, fluid, and timely communications with all interested parties, stakeholders, and project teams
20) Play lead roles preferably on multiple projects. Understands project statuses, understands project lifecycle, manage mitigation of risks and issues, set up change control processes and escalation points
21) Work closely with customer, technical and functional teams to deliver project scope on time, on budget and with high quality deliverables
22) Establish open, fluid, and timely communications with all interested parties, stakeholders, and project teams
23) Use prior experience to develop accurate work estimates, project budgets and timelines
24) Ensure client satisfaction targets are achieved
25) Be a key contributor in the team, drive desired professional behaviors and motivate the team to the highest levels of performance and ensure that team resources have the best conditions to perform successfully
26) Exercise required controls and propose improvements as required, including quality plans, issues and action logs, risk management plans and change control plans, for all aspects of the assignment
27) Follow SLAs and projects/CRs plan effectively
28) Drive Innovation/Process improvements
29) Responsible for Statement of Work preparation, purchase orders, price quotes and other contractual materials as part of scheduling and deploying resources
30) Ensure business and assignment risks are identified, monitored and managed to achieve minimal disruption to the project delivery and success
31) Act as an SAP HR and SuccessFactors subject matter expert by providing best-practice guidance on HCM business processes
32) Responsible for adhering to the current project management methodology while influencing best practices, process improvements, and procedures
33) Mentor associates and foster a learning and growth environment
34) Retrieving Data from Employee Central
35) Update configuration workbooks when necessary.
36) Configure & unit test in relevant SAP/SuccessFactors modules
37) Write/ review Functional Specification / Configuration Workbook documents
38) Develop test scenarios, scripts, cases, dat
39) Participate in internal and client knowledge transfer sessions.
40) Proactively review data and deliverables for issues and escalates as appropriate.
41) Liaise with 3rd party vendors for product/integration issues.
42) Good to have finance and 3rd party integration knowledge, integration to ADP
Experience:
· Min 4 yrs in SAP HCM/Successfactors
· Valid ECP certification is Optional
Key Skills:
· Minimum 1-year experience with successful implementations of the SuccessFactors or HCM solutions
· SAP HCM – US Payroll , CA and Global countries
- Minimum of 2 HCM payroll implementations.
- Excellent verbal and written communication skills
Qualification: Required B. Tech/B.E/MBA/MCA
1.Advanced knowledge of statistical techniques, NLP, machine learning algorithms and deep
learning
frameworks like Tensorflow, Theano, Keras, Pytorch
2. Proficiency with modern statistical modeling (regression, boosting trees, random forests,
etc.),
machine learning (text mining, neural network, NLP, etc.), optimization (linear
optimization,
nonlinear optimization, stochastic optimization, etc.) methodologies.
3. Build complex predictive models using ML and DL techniques with production quality
code and jointly
own complex data science workflows with the Data Engineering team.
4. Familiar with modern data analytics architecture and data engineering technologies
(SQL and No-SQL databases)
5. Knowledge of REST APIs and Web Services
6. Experience with Python, R, sh/bash
Required Skills (Non-Technical):-
1. Fluent in English Communication (Spoken and verbal)
2. Should be a team player
3. Should have a learning aptitude
4. Detail-oriented, analytical and inquisitive
5. Ability to work independently and with others
6. Extremely organized with strong time-management skills
7. Problem Solving & Critical Thinking
Required Experience Level :- Senior level- 4+Years
Work Location : Pune preferred, Remote option available
Work Timing : 2:30 PM to 11:30 PM IST
We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.
Key Responsibilities:
- Lead, manage, and motivate a team of customer service agents to achieve performance targets.
- Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
- Handle escalated customer queries and resolve issues efficiently.
- Ensure adherence to company policies, procedures, and quality standards.
- Maintain and report on team KPIs and provide regular performance updates to management.
- Facilitate training and development programs to enhance team skills and knowledge.
- Foster a positive and collaborative work environment.
Requirements:
- Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
- Strong communication and interpersonal skills.
- Ability to work under pressure and handle multiple priorities.
- Proficiency in MS Office and CRM software.
- Ability to motivate, mentor, and guide a team towards achieving business goals.
If you're passionate about leadership and customer service, apply today to join our team in Pune!
Selected intern's day-to-day responsibilities include:
1. Working on Photoshop, Illustrator, and Figma
2. Designing infographics, posters, carousels, and journals
3. Create compelling, error-free content aligned with brand guidelines
4. Designing and creating visual assets
5. Assisting in creating graphics, illustrations, and layouts
6. Developing materials for marketing, social media, and websites
7. Staying updated with design trends
8. Researching and referencing before every project
Training Specialist
Location: Baner, Pune
Company Name: REI systems India Pvt Ltd (Product based)
Create digital elearning content to increase user adoption and engagement of our Product. You will bring leading-edge thinking, methodologies and approaches to the design and development of e-Learning interactive guides, courses, and multimedia. Partnering with stakeholders and subject matter experts (SMEs) to ensure accuracy of learning content and to deliver high-impact and interactive digital learning experiences.
Job Description
- Develop dynamic, customized, experiential e-learning courses and multimedia using a variety of technology tools.
- Work closely with (SMEs) throughout the project phases to ensure content accuracy and alignment with learning objectives.
- Effectively break down information into smaller, organized pieces for users, learners to understand on their own in asynchronous learning.
- Design, maintain and distribute application training communication pieces to end-users.
- Remove or archive outdated content from central repository.
- Deliver Train-theTrainer (TTT) sessions.
- Recommend proven learning strategies to address business challenges.
- Responsible for developing and creating learning material in Articulate, DAP, and video software tools.
- With direction, convert ILT to online Articulate and video courses.
- Create new online courses using Articulate and other software.
- Develop outlines, write video scripts, and create graphics for application trainings.
- Knowledgeable in learning design principles and creating engaging content to illustrate basic to complex concepts and processes for adult learners.
- Highly organized self-starter, with ability to multi-task and work under tight deadlines with flexibility.
- Excellent written and verbal communication along with strong attention to detail and follow-through skills.
- Assist the eLearning Manager with special projects, as needed.
Qualifications:
- Bachelor’s degree or equivalent work experience required.
- 3 years of experience working in instructional design, learning and development, or an eLearning role.
- 3 years of experience designing eLearning content for the Healthcare, Medtech or FinTech industry preferred.
- Working knowledge of Learning Management Systems.
- Working knowledge of eLearning tools such as Articulate Rise and Vyond.
- Working knowledge of digital adoption platforms.
- Working knowledge of graphic design and related tools.
- Working knowledge of agile methodology a plus
If interested, kindly revert with your updated cv ASAP & below details:
1. Total experience & Relevant experience in Training & E-learning?
2. Current CTC & Expected CTC:
3. Notice period. How immediate can you join us?
4. Are you holding any other offer. If yes, How much?
5. Location
6. Do you have a personal laptop/Desktop in good working condition?
1.Strong skills and experience in (Java, Javascript/Typescript, Go, Design Patterns, etc.).
2.Experience with Node.JS or Spring boot preferred.
3.Experience with relational and NoSQL databases.
4.Proficient in API and microservices architecture.
5.API documentation / specification tools (e.g. Swagger).
6.Unit-testing code for robustness, including edge cases, usability, and general reliability with API testing frameworks / testing documentation (e.g. K6, JMeter, SoapUI, Postman,etc.).
7.Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
8.Execution of software delivery. You are skilled at cloud architecture, testing, monitoring, alerting and are excited to apply these principles within the team.."
Cloud native technologies - Kubernetes (EKS, GKE, AKS), AWS ECS, Helm, CircleCI, Harness, Severless platforms (AWS Fargate etc.)
Infrastructure as Code tools - Terraform, CloudFormation, Ansible
Scripting - Python, Bash
Desired Skills & Experience:
Projects/Internships with coding experience in either of Javascript, Python, Golang, Java etc.
Hands-on scripting and software development fluency in any programming language (Python, Go, Node, Ruby).
Basic understanding of Computer Science fundamentals - Networking, Web Architecture etc.
Infrastructure automation experience with knowledge of at least a few of these tools: Chef, Puppet, Ansible, CloudFormation, Terraform, Packer, Jenkins etc.
Bonus points if you have contributed to open source projects, participated in competitive coding platforms like Hackerearth, CodeForces, SPOJ etc.
You’re willing to learn various new technologies and concepts. The “cloud-native” field of software is evolving fast and you’ll need to quickly learn new technologies as required.
Communication: You like discussing a plan upfront, welcome collaboration, and are an excellent verbal and written communicator.
B.E/B.Tech/M.Tech or equivalent experience.
Job brief
- We are looking for a qualified Front-end developer to join our team.
- You will be responsible for building the ‘client-side’ of our web applications.
- You should be able to translate our company and customer needs into functional and appealing interactive applications.
- If you’re interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you.
- We expect you to be a person, who is curious about new digital technologies and aspires to combine usability with visual design.
Responsibilities
- Use markup languages like HTML to create user-friendly web pages
- Maintain and improve website
- Optimize applications for maximum speed
- Design mobile-based features
- Collaborate with back-end developers and web designers to improve usability
- Get feedback from, and build solutions for, users and customers
- Create quality mockups and prototypes
- Help back-end developers with coding and troubleshooting
- Ensure high quality graphic standards and brand consistency
- Stay up-to-date on emerging technologies
Requirements
- Understanding of key design principles.
- Experience in HTML, CSS, JavaScript, and JS Frameworks like Angular, Backbone and React.
- Understanding of server-side CSS.
- Knowledge in responsive and adaptive design.
- Understanding of SEO principles.
- Good problem-solving skills.
- Excellent verbal communication skills.
- Good interpersonal skills.
- An ability to perform well in a fast-paced environment
- Excellent analytical and multitasking skills
Greetings from Techspian Services Pvt Ltd.
Position: Software Developer
Experience: 3-6 yrs
Notice Period: Less than 30 days
Requirement:
- Minimum 3-6 Years of Experience in .Net Technology
- Technical expertise Must in such as. NET Framework, C#, VB. Net, MVC
- Understanding of SQL Server, Web Services, Entity Framework, Web API, RESTful services
- Excellent analytical and problem-solving skills
- Excellent Written and Communication skills
- Ability to work and prioritize multiple projects.
- Home office that provides the right ambiance to focus on work
Perks and Benefits
Health Insurance | Work Flexibility | Work From Home | Internet Reimbursement



