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Review Criteria:

Mandatory:

• Strong IT Infrastructure Lead Profile
• Must have 10+ years of hands-on experience in global IT Infrastructure management, including administration of Azure Entra ID, Office 365 Suite (Outlook, SharePoint, OneDrive), Azure Exchange, Microsoft Teams, Intune, and Windows Autopilot
• Must have strong expertise in Azure/Office 365 compliance and governance, including audit readiness, data governance policies, and global regulatory frameworks (e.g., GDPR, HIPAA)
• Must have solid experience managing IT operations end-to-end: user onboarding/offboarding, identity & access management, SAML/SSO integrations, and enterprise-wide provisioning/deprovisioning
• Must have strong knowledge and hands-on experience with FortiGate Firewalls, FortiGate WiFi, VPN, routing, subnetting, and overall network administration
• Must have proven capability in endpoint and device management: ManageEngine Endpoint Central, Assets Explorer, Antivirus Endpoint Security, JAMF (macOS), and multi-OS troubleshooting (Windows, Linux, Mac)
• Must have strong Jira/Confluence administration experience for global teams, including configuration, access control, and workflow governance
• Must have experience supporting, patching, updating, and troubleshooting multi-OS environments (Windows, Linux, macOS) with strong focus on security hardening and vulnerability fixes
• Must have strong hands-on experience in shell scripting / bash / PowerShell for automation, system tasks, and operational efficiency
• Must have experience in configuration and troubleshooting of Cisco/Polycom audio-video solutions and collaboration tools

Preferred:

• Experience with Highspot, HubSpot, Gong, or similar platforms for basic administration
• Strong background in cybersecurity frameworks, risk management, IT governance, incident response, and GRC practices
• Bachelor’s or master’s degree in information technology, Computer Science, or related field
• Candidates from NCR/Noida preferred

Role & Responsibilities:

The incumbent will be responsible for managing and enhancing the company’s IT infrastructure, cybersecurity, and IT operations globally. This role will require a strategic leader with a hands-on approach to overseeing infrastructure design, network security, data privacy, and compliance. The IT Head will drive initiatives to maintain a secure, efficient, and scalable technology environment that aligns with company’s business goals.

Key Responsibilities-

IT Infrastructure Management:

• Lead the design, implementation, and management of the IT infrastructure across company’s global offices.
• Oversee IT systems, network architecture, hardware, and software procurement, and ensure optimal performance and uptime.
• Plan and execute IT modernization and digital transformation initiatives to support business growth.

Cybersecurity and Risk Management:

• Establish and maintain robust cybersecurity policies, frameworks, and controls to protect the company’s data, systems, and intellectual property.
• Monitor, detect, and respond to cybersecurity threats, vulnerabilities, and breaches.
• Implement secure access controls, multi-factor authentication, and endpoint security measures to safeguard global IT environments.

Compliance and Data Privacy:

• Ensure compliance with global data privacy regulations, such as GDPR, HIPAA, and other applicable data protection laws.
• Support internal and external audits, ensuring adherence to regulatory and industry standards.

IT Governance and Strategy:

• Develop and execute the IT strategy in alignment with company’s business objectives.
• Create and enforce IT policies, procedures, and best practices for global operations.
• Prepare and manage the IT budget, ensuring cost-effective solutions for infrastructure and security investments.

Vendor Management and Contract Negotiations:

• Build and manage relationships with technology vendors, service providers, and consultants.
• Negotiate contracts to achieve favorable pricing and terms for the company.

Team Leadership and Development:

• Lead, mentor, and develop a high-performing IT team across multiple geographies.
• Foster a culture of innovation, collaboration, and continuous learning.

Ideal Candidate:

• Bachelor’s or master’s degree in information technology, Computer Science, or a related field.
• 10+ years of progressive experience in IT infrastructure, security, and operations, with at least 7 years in a senior leadership role.
• Strong experience in managing global IT environments, distributed teams, and multi-office setups.
• Administer and manage Azure Entra ID, Office 365 suite (Outlook, SharePoint, OneDrive), Azure Exchange, Microsoft Teams, Microsoft Intune, Windows Autopilot, and related services.
• Configure and manage SAML/Azure SSO integrations across enterprise applications.
• Ensure Office 365 compliance management, including audit readiness and data governance policies.
• Handle user onboarding and offboarding, ensuring secure and efficient account provisioning and deprovisioning.
• Oversee IT compliance frameworks, audit processes, and IT asset inventory management, attendance systems.
• Administer Jira, FortiGate firewalls and Wi-Fi, FortiGate EMS, antivirus solutions, and endpoint management systems.
• Provide network administration: routing, subnetting, VPNs, and firewall configurations.
• Support, patch, update, and troubleshoot Windows, Linux, and macOS environments, including applying vulnerability fixes and ensuring system security.
• Manage JAMF, ManageEngine Endpoint Central, and Assets Explorer for device and asset management.
• Provide configuration and basic administration knowledge for Highspot, HubSpot, and Gong platforms.
• Set up, manage, and troubleshoot Cisco and Polycom audio/video conferencing systems.
• Provide remote support for end-users, ensuring quick resolution of technical issues.
• Monitor IT systems and network for performance, security, and reliability, ensuring high availability.
• Collaborate with internal teams and external vendors to resolve issues and optimize systems.
• Working Knowledge of data privacy regulations (GDPR, HIPAA) and experience driving regulatory compliance.
• Strong project management, problem-solving, and stakeholder management skills.
• Document configurations, processes, and troubleshooting procedures for compliance and knowledge sharing.
• Ability to influence cross-functional teams and present technical information to non-technical stakeholders.
• Good Experience in driving GRC

Perks, Benefits and Work Culture:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits

Key responsibilities:

1. Engage with parents and adult learners and schedule high-impact 1:1 video counseling sessions

2. Conduct consultative, value-driven counseling, address objections, and influence decision-makers toward successful enrollments

3. Manage and optimize the complete sales lifecycle from first interaction to final conversion, ensuring consistent follow-ups and closures

Why sales at PlanetSpark are a game-changer:

1. Warm, high-intent leads only: Connect with prospects who have already attended a demo class, zero cold calling, higher conversion potential

2. Best-in-class sales training: Access industry-leading training, live coaching, hands-on mentorship, and real-time learning from top sales performers

3. Accelerated career progression: Experience rapid growth opportunities, fast promotions, and performance-driven salary hikes

4. Recognition-driven culture: Shine in weekly reward and recognition programs that celebrate top achievers

5. Unlimited earning potential: Enjoy uncapped incentives with no ceiling on your success

Hrim is an innovation company with a vision to create and power meaningful action across the globe. The organisation delivers its innovation through its Ideation, Design & Build Services. Hrim’s ideation service materialises visions of leaders and companies into standout concepts. The design and build service propels concepts into tangible reality in the form of ventures, initiatives, services etc.

Job Description:

As the Build Lead specialising in Technology at Hrim, paralleling the role of a Head of Technology in a technology startup, your role is critical in translating innovative concepts into real-world technological solutions. This position requires a unique combination of technical mastery, strategic foresight, and leadership skills to take 0-1 build to success. You will be at the helm of developing and executing technology projects from their nascent stages to full-fledged operational status.

In this key role, you will oversee the entire lifecycle of our technology initiatives, spearheading it from concept asset development to market launch. Your responsibilities will be multifaceted, encompassing strategic planning and hands-on management of the technology ventures. Your leadership will be instrumental in evolving the concepts into fully operational, market-ready technologies. 

Key Responsibilities

Project Development from 0 to 1:

• Lead the development of new technology projects at Hrim from conception (0) to launch (1).
• Utilize coding and technical expertise to create robust, scalable assets for the projects
• Oversee the entire project lifecycle, ensuring that technical objectives and timelines are met.

Technical Leadership and Team Management:

• Spearhead  technical build of the concepts and lead the associated team on the project
• Manage resource allocation, project scheduling, and workflow to optimize team performance.

Technology Strategy and Innovation:

• Stay abreast of emerging technologies and industry trends to inform innovation at Hrim
• Collaborate with cross-functional team members to ensure technology alignment with business goals.

Quality Assurance and Best Practices:

• Ensure the highest quality of code and implementation of best practices in software development.
• Conduct code reviews and oversee testing procedures to ensure reliability and efficiency of applications.
• Address technical issues and challenges promptly, ensuring minimal impact on project timelines.

Requirements & Qualifications

Educational Background:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field. Advanced degrees or certifications in technology-related disciplines are a plus.

Technical Expertise:

• Proficiency in one or more programming languages such as Python, Java, C++, JavaScript, or similar, with a strong understanding of software development principles.
• Demonstrated experience with full-stack development, including both front-end and back-end technologies.
• Knowledge of database management and experience with SQL or NoSQL databases.
• Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud) and understanding of scalable architecture design.

Experience in Project Development:

• 5 years of experience in technology development, with a significant portion dedicated to building projects from concept (0) to launch (1).
• Demonstrated ability to lead technology projects and oversee all stages of development, from ideation to deployment.
• Proven track record in delivering complex software projects on time and within budget.

Leadership and Team Management:

• Strong leadership skills with experience managing and mentoring a team of software developers and engineers.
• Ability to foster a collaborative environment and demonstrate innovation and creativity. 
• Experience in resource planning, project scheduling, and agile methodologies.

Problem-Solving and Innovation:

• Excellent problem-solving skills with a focus on innovative solutions and continuous improvement.
• Ability to anticipate challenges and proactively address potential issues in the development process.
• A knack for translating complex technical concepts into practical, real-world applications.

Communication and Collaboration:

• Strong communication skills, capable of effectively articulating technical concepts to both technical and non-technical stakeholders.
• Experience collaborating with cross-functional teams, including product managers, designers, and business analysts.
• Ability to clearly document and present project progress and outcomes.

Adaptability and Continuous Learning:

• Commitment to staying up-to-date with emerging technologies and industry trends.
• Willingness to adapt and learn new programming languages or technologies as required by project needs.
• Enthusiasm for tackling new challenges and the ability to learn quickly in a fast-paced environment.

We are seeking a highly skilled and experienced Subject Matter Expert (SME) to join our team and provide valuable insights and analysis on our cybersecurity training content and competitors. Our business vertical focuses on delivering automated cybersecurity training through a software platform to over 1 million employees of our 150+ global customers. We cater to various industries and diverse backgrounds, with different levels of technical expertise. Thus, we create a diversified variety of content to cater to the training requirements of different user groups and personas. The SME's role will be pivotal in ensuring efficient and effective cybersecurity awareness training by creating high-quality content. 

Responsibilities: 

● Review and evaluate cybersecurity awareness content to ensure accuracy, relevance, and effectiveness. 

● Write industry-specific technical content to cater to the diversified audience.

● Provide feedback and recommendations to improve content quality and alignment with industry standards. 

● Conduct competitive analysis to identify industry trends, best practices, and potential gaps in our offerings. 

● Analyze global competitor strategies and offerings to identify strengths, weaknesses, and opportunities that benefit our customers. 

● Stay up-to-date with the latest cybersecurity trends and industry developments to ensure our offerings remain competitive. 

● Collaborate with cross-functional teams to ensure content is aligned with marketing and sales strategies. 

● Identify and refine complex security problems in a simplified and layman way. 

Qualifications: 

● Bachelor's degree or certifications in cybersecurity, computer science, or a related field.

● Minimum of 3-5 years of experience in cybersecurity content writing and competitive analysis.

● Strong knowledge of cybersecurity concepts and best practices. 

● Experience with analyzing competitor strategies and offerings. 

● Excellent communication and collaboration skills. 

● Strong analytical and critical thinking skills. 

● Self-motivated and able to work independently. 

● Ability to adapt to changing priorities and deadlines. 

If you are a cybersecurity professional with a passion for creating high-quality content and analyzing the cybersecurity industry's latest trends and developments, we encourage you to apply. Join our team and help us deliver top-notch cybersecurity awareness training to our global customers.

**THIS IS A 100% WORK FROM OFFICE ROLE**

We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead to identify and establish DevOps practices in the company.
You will help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.

ROLE and RESPONSIBILITIES:

• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management
activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for
DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in
the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or
creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing
vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous
development, and constant deployment pipeline (CI/CD Pipeline)
• Mentoring and guiding the team members
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer

Essential Skills and Experience Technical Skills

• Proven 3+years of experience as DevOps
• A bachelor’s degree or higher qualification in computer science
• The ability to code and script in multiple languages and automation frameworks
like Python, C#, Java, Perl, Ruby, SQL Server, NoSQL, and MySQL
• An understanding of the best security practices and automating security testing and
updating in the CI/CD (continuous integration, continuous deployment) pipelines
• An ability to conveniently deploy monitoring and logging infrastructure using tools.
• Proficiency in container frameworks
• Mastery in the use of infrastructure automation toolsets like Terraform, Ansible, and command line interfaces for Microsoft Azure, Amazon AWS, and other cloud platforms
• Certification in Cloud Security
• An understanding of various operating systems
• A strong focus on automation and agile development
• Excellent communication and interpersonal skills
• An ability to work in a fast-paced environment and handle multiple projects
simultaneously

OTHER INFORMATION

The DevOps Engineer will also be expected to demonstrate their commitment:
• to gedu values and regulations, including equal opportunities policy.
• the gedu’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of gedu’s Environmental Policy.
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.