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DESIRED SKILLS AND EXPERIENCE

 Strong analytical and problem-solving skills

 Ability to work independently, learn quickly and be proactive

 3-5 years overall and at least 1-2 years of hands-on experience in designing and managing DevOps Cloud infrastructure

 Experience must include a combination of:

o Experience working with configuration management tools – Ansible, Chef, Puppet, SaltStack (expertise in at least one tool is a must)

o Ability to write and maintain code in at least one scripting language (Python preferred)

o Practical knowledge of shell scripting

o Cloud knowledge – AWS, VMware vSphere o Good understanding and familiarity with Linux

o Networking knowledge – Firewalls, VPNs, Load Balancers

o Web/Application servers, Nginx, JVM environments

o Virtualization and containers - Xen, KVM, Qemu, Docker, Kubernetes, etc.

o Familiarity with logging systems - Logstash, Elasticsearch, Kibana

o Git, Jenkins, Jira

Roles and Responsibilities:

• AWS Cloud Management: Design, deploy, and manage AWS cloud infrastructure. Optimize and maintain cloud resources for performance and cost efficiency. Monitor and ensure the security of cloud-based systems.
• Automated Provisioning: Develop and implement automated provisioning processes for infrastructure deployment. Utilize tools like Terraform and Packer to automate and streamline the provisioning of resources.
• Infrastructure as Code (IaC): Champion the use of Infrastructure as Code principles. Collaborate with development and operations teams to define and maintain IaC scripts for infrastructure deployment and configuration.
• Collaboration and Communication: Work closely with cross-functional teams to understand project requirements and provide DevOps expertise. Communicate effectively with team members and stakeholders regarding infrastructure changes, updates, and improvements.
• Continuous Integration/Continuous Deployment (CI/CD): Implement and maintain CI/CD pipelines to automate software delivery processes. Ensure reliable and efficient deployment of applications through the development lifecycle.
• Performance Monitoring and Optimization: Implement monitoring solutions to track system performance, troubleshoot issues, and optimize resource utilization. Proactively identify opportunities for system and process improvements. 

Mandatory Skills:

• Proven experience as a DevOps Engineer or similar role, with a focus on AWS.
• Strong proficiency in automated provisioning and cloud management.
• Experience with Infrastructure as Code tools, particularly Terraform and Packer.
• Solid understanding of CI/CD pipelines and version control systems.
• Strong scripting skills (e.g., Python, Bash) for automation tasks.
• Excellent problem-solving and troubleshooting skills.
• Good interpersonal and communication skills for effective collaboration.

Secondary Skills:

• AWS certifications (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect).
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Knowledge of microservices architecture and serverless computing.
• Familiarity with monitoring and logging tools (e.g., CloudWatch, ELK stack).

Bachelor's degree in Computer Science or a related field, or equivalent work experience

Strong understanding of cloud infrastructure and services, such as AWS, Azure, or Google Cloud Platform

Experience with infrastructure as code tools such as Terraform or CloudFormation

Proficiency in scripting languages such as Python, Bash, or PowerShell

Familiarity with DevOps methodologies and tools such as Git, Jenkins, or Ansible

Strong problem-solving and analytical skills

Excellent communication and collaboration skills

Ability to work independently and as part of a team

Willingness to learn new technologies and tools as required

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

• Discussing project aims with the client and development team.
• Designing and building web applications using Laravel.
• Troubleshooting issues in the implementation and debug builds.
• Working with front-end and back-end developers on projects.
• Testing functionality for users and the backend.
• Ensuring that integrations run smoothly.
• Scaling projects based on client feedback.
• Recording and reporting on work done in Laravel.
• Maintaining web-based applications.
• Presenting work in meetings with clients and management.

• A degree in programming, computer science, or a related field.
• Experience working with PHP, performing unit testing, and managing APIs such as REST.
• A solid understanding of application design using Laravel.
• Knowledge of database design and querying using SQL.
• Proficiency in HTML and JavaScript.
• Practical experience using the MVC architecture.
• A portfolio of applications and programs to your name.
• Problem-solving skills and critical mindset.
• Great communication skills.
• The desire and ability to learn.

Job Dsecription:

○ Develop best practices for team and also responsible for the architecture

○ solutions and documentation operations in order to meet the engineering departments quality and standards

○ Participate in production outage and handle complex issues and works towards Resolution

○ Develop custom tools and integration with existing tools to increase engineering Productivity

Required Experience and Expertise

○ Having a good knowledge of Terraform + someone who has worked on large TF code bases.

○ Deep understanding of Terraform with best practices & writing TF modules.

○ Hands-on experience of GCP  and AWS and knowledge on AWS Services like VPC and VPC related services like (route tables, vpc endpoints, privatelinks) EKS, S3, IAM. Cost aware mindset towards Cloud services.

○ Deep understanding of Kernel, Networking and OS fundamentals

NOTICE PERIOD - Max - 30 days

• Expertise in Infrastructure & Application design & architecture
• Expertise in AWS, OS & networking
• Having good exposure on Infra & Application security
• Expertise in Python, Shell scripting
• Proficient with Devops tools Terraform, Jenkins, Ansible, Docker, GIT
• Solid background in systems engineering and operations
• Strong in Devops methodologies and processes
• Strong in CI/CD pipeline & SDLC.

DevOps Consultant!! MERN Stack Project Manager – Systems (Enterprise or Solutions) Architect needed!

Hello superstar,

I appreciate you taking time to read this. I have posted a job for developers to work on a start-up, the link is ......

I would need someone with DevOps experience, to ensure that the project is undertaken with the highest standards possible. I have had many experiences where ‘completed’ software after years of development was filled with bugs and it would be more cost-effective to start from scratch than to attempt to find and correct all the bugs.

I have attempted to learn as much as possible, but I now have an opportunity and it would better serve the venture to have someone handle the management of the project to ensure that;

• We choose the most appropriate technology
• We choose competent developers in those technologies
• The architecture and data modeling are clearly defined in a ‘blueprint’ plan
• A DevOps environment and processes are set up and the developers understand what is required
• Proper tests are carried out to ensure everything works as intended
• There are processes for testers to follow and competent testers are selected to follow them
• Accessibility, localization, and internationalization are planned ahead of time
• Security, scalability, and other future probabilities that I may not even be aware of are considered and planned ahead of time
• Documentation and code reviews, refactoring and other quality assurance processes are undertaken
• Working software is produced and systems that enable new developers or teams of people to easily take over and/or contribute new modules or updates in a controlled and organized fashion
• Cost estimates or budgets/projections or use of SaaS, hosting and other 3rd party services and applications

I am more concerned with a professional and world-class organizational system than with any particular type of software been produced as the strong foundation will enable anything to be creating with efficacy and precision.

Again, thank you for reading this, please reply with the word “superstar” anywhere in the second line of your response.  I look forward to hearing from you.

Warm wishes DevOps Evangelist,