
DESIRED SKILLS AND EXPERIENCE
Strong analytical and problem-solving skills
Ability to work independently, learn quickly and be proactive
3-5 years overall and at least 1-2 years of hands-on experience in designing and managing DevOps Cloud infrastructure
Experience must include a combination of:
o Experience working with configuration management tools – Ansible, Chef, Puppet, SaltStack (expertise in at least one tool is a must)
o Ability to write and maintain code in at least one scripting language (Python preferred)
o Practical knowledge of shell scripting
o Cloud knowledge – AWS, VMware vSphere o Good understanding and familiarity with Linux
o Networking knowledge – Firewalls, VPNs, Load Balancers
o Web/Application servers, Nginx, JVM environments
o Virtualization and containers - Xen, KVM, Qemu, Docker, Kubernetes, etc.
o Familiarity with logging systems - Logstash, Elasticsearch, Kibana
o Git, Jenkins, Jira

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Job Title : DevOps Engineer
Experience : 3+ Years
Location : Mumbai
Employment Type : Full-time
Job Overview :
We’re looking for an experienced DevOps Engineer to design, build, and manage Kubernetes-based deployments for a microservices data discovery platform.
The ideal candidate has strong hands-on expertise with Helm, Docker, CI/CD pipelines, and cloud networking — and can handle complex deployments across on-prem, cloud, and air-gapped environments.
Mandatory Skills :
✅ Helm, Kubernetes, Docker
✅ Jenkins, ArgoCD, GitOps
✅ Cloud Networking (VPCs, bare metal vs. VMs)
✅ Storage (MinIO, Ceph, NFS, S3/EBS)
✅ Air-gapped & multi-tenant deployments
Key Responsibilities :
- Build and customize Helm charts from scratch.
- Implement CI/CD pipelines using Jenkins, ArgoCD, GitOps.
- Manage containerized deployments across on-prem/cloud setups.
- Work on air-gapped and restricted environments.
- Optimize for scalability, monitoring, and security (Prometheus, Grafana, RBAC, HPA).
We are looking for a passionate DevOps Engineer who can support deployment and monitor our Production, QE, and Staging environments performance. Applicants should have a strong understanding of UNIX internals and should be able to clearly articulate how it works. Knowledge of shell scripting & security aspects is a must. Any experience with infrastructure as code is a big plus. The key responsibility of the role is to manage deployments, security, and support of business solutions. Having experience in database applications like Postgres, ELK, NodeJS, NextJS & Ruby on Rails is a huge plus. At VakilSearch. Experience doesn't matter, passion to produce change matters
Responsibilities and Accountabilities:
- As part of the DevOps team, you will be responsible for configuration, optimization, documentation, and support of the infra components of VakilSearch’s product which are hosted in cloud services & on-prem facility
- Design, build tools and framework that support deploying and managing our platform & Exploring new tools, technologies, and processes to improve speed, efficiency, and scalability
- Support and troubleshoot scalability, high availability, performance, monitoring, backup, and restore of different Env
- Manage resources in a cost-effective, innovative manner including assisting subordinates ineffective use of resources and tools
- Resolve incidents as escalated from Monitoring tools and Business Development Team
- Implement and follow security guidelines, both policy and technology to protect our data
- Identify root cause for issues and develop long-term solutions to fix recurring issues and Document it
- Strong in performing production operation activities even at night times if required
- Ability to automate [Scripts] recurring tasks to increase velocity and quality
- Ability to manage and deliver multiple project phases at the same time
I Qualification(s):
- Experience in working with Linux Server, DevOps tools, and Orchestration tools
- Linux, AWS, GCP, Azure, CompTIA+, and any other certification are a value-add
II Experience Required in DevOps Aspects:
- Length of Experience: Minimum 1-4 years of experience
- Nature of Experience:
- Experience in Cloud deployments, Linux administration[ Kernel Tuning is a value add ], Linux clustering, AWS, virtualization, and networking concepts [ Azure, GCP value add ]
- Experience in deployment solutions CI/CD like Jenkins, GitHub Actions [ Release Management is a value add ]
- Hands-on experience in any of the configuration management IaC tools like Chef, Terraform, and CloudFormation [ Ansible & Puppet is a value add ]
- Administration, Configuring and utilizing Monitoring and Alerting tools like Prometheus, Grafana, Loki, ELK, Zabbix, Datadog, etc
- Experience with Containerization and orchestration tools like Docker, and Kubernetes [ Docker swarm is a value add ]Good Scripting skills in at least one interpreted language - Shell/bash scripting or Ruby/Python/Perl
- Experience in Database applications like PostgreSQL, MongoDB & MySQL [DataOps]
- Good at Version Control & source code management systems like GitHub, GIT
- Experience in Serverless [ Lambda/GCP cloud function/Azure function ]
- Experience in Web Server Nginx, and Apache
- Knowledge in Redis, RabbitMQ, ELK, REST API [ MLOps Tools is a value add ]
- Knowledge in Puma, Unicorn, Gunicorn & Yarn
- Hands-on VMWare ESXi/Xencenter deployments is a value add
- Experience in Implementing and troubleshooting TCP/IP networks, VPN, Load Balancing & Web application firewalls
- Deploying, Configuring, and Maintaining Linux server systems ON premises and off-premises
- Code Quality like SonarQube is a value-add
- Test Automation like Selenium, JMeter, and JUnit is a value-add
- Experience in Heroku and OpenStack is a value-add
- Experience in Identifying Inbound and Outbound Threats and resolving it
- Knowledge of CVE & applying the patches for OS, Ruby gems, Node, and Python packages
- Documenting the Security fix for future use
- Establish cross-team collaboration with security built into the software development lifecycle
- Forensics and Root Cause Analysis skills are mandatory
- Weekly Sanity Checks of the on-prem and off-prem environment
III Skill Set & Personality Traits required:
- An understanding of programming languages such as Ruby, NodeJS, ReactJS, Perl, Java, Python, and PHP
- Good written and verbal communication skills to facilitate efficient and effective interaction with peers, partners, vendors, and customers
IV Age Group: 21 – 36 Years
V Cost to the Company: As per industry standards
Requirements
Core skills:
● Strong background in Linux / Unix Administration and
troubleshooting
● Experience with AWS (ideally including some of the following:
VPC, Lambda, EC2, Elastic Cache, Route53, SNS, Cloudwatch,
Cloudfront, Redshift, Open search, ELK etc.)
● Experience with Infra Automation and Orchestration tools
including Terraform, Packer, Helm, Ansible.
● Hands on Experience on container technologies like Docker,
Kubernetes/EKS, Gitlab and Jenkins as Pipeline.
● Experience in one or more of Groovy, Perl, Python, Go or
scripting experience in Shell.
● Good understanding of with Continuous Integration(CI) and
Continuous Deployment(CD) pipelines using tools like Jenkins,
FlexCD, ArgoCD, Spinnaker etc
● Working knowledge of key value stores, database technologies
(SQL and NoSQL), Mongo, mySQL
● Experience with application monitoring tools like Prometheus,
Grafana, APM tools like NewRelic, Datadog, Pinpoint
● Good exposure on middleware components like ELK, Redis, Kafka
and IOT based systems including Redis, NewRelic, Akamai,
Apache / Nginx, ELK, Grafana, Prometheus etc
Good to have:
● Prior experience in Logistics, Payment and IOT based applications
● Experience in unmanaged mongoDB cluster, automations &
operations, analytics
● Write procedures for backup and disaster recovery
Core Experience
● 3-5 years of hands-on DevOps experience
● 2+ years of hands-on Kubernetes experience
● 3+ years of Cloud Platform experience with special focus on
Lambda, R53, SNS, Cloudfront, Cloudwatch, Elastic Beanstalk,
RDS, Open Search, EC2, Security tools
● 2+ years of scripting experience in Python/Go, shell
● 2+ years of familiarity with CI/CD, Git, IaC, Monitoring, and
Logging tools
The candidates should have:
· Strong knowledge on Windows and Linux OS
· Experience working in Version Control Systems like git
· Hands-on experience in tools Docker, SonarQube, Ansible, Kubernetes, ELK.
· Basic understanding of SQL commands
· Experience working on Azure Cloud DevOps
Job Description
Role Overview:
We're looking for a passionate DevOps engineer with a minimum of 10 years’ experience across all levels, who will work closely with the development teams in Agile setup to continuously improve, support, secure, and operate our production and test environments. We believe in automating our infrastructure as much as possible and pursuing challenging problems in a sustainable and repeatable way.
Our Toolchain
- Ansible, Docker, Kubernetes, Terraform, Gitlab, Jenkins, Fastlane, New Relic, Datadog, SonarQube, IaC
- Apache, Nginx, Linux, Ubuntu, Microservices, Python, Shell, Bash, Helm
- Selenium, Jmeter, Slack, Jira, SAST, OSSEC, OWASP
- Node.JS, PHP, Golang, MySQL, MongoDB, Firebase, Redis, Elastic search,
- VPC, API Gateway, Cognito, DocumentDB, ECS, Lambda, Route53, ACM, S3, EC2, IAM
You'll need:
- Production experience with distributed/scalable systems consisting of multiple microservices and/or high-traffic web applications
- Experience with configuration management systems such as Ansible, Chef, Puppet
- Extensive knowledge of the Linux operating system
- Troubleshooting skills that range from diagnosis to solution for Dev team issues
- Knowledge of how the web works and HTTP fundamentals
- Knowledge of IP networking, DNS, load balancing, and firewalling
Bonus points, if you have:
- Experience in agile development and delivery process.
- Good knowledge of at least one programming language. TecStub uses e.g. Nodes, PHP
- Experience in containerizing applications and deployment to production (Docker, Kubernetes)
- Experience in building modern Terraform infrastructures in cloud environments (AWS, GCP, etc...)
- Experience in analysis of application and database performance monitoring tools (Newrelic, datalog, cluster control, etc..)
- Experience with SQL databases like MySQL, NoSQL, Realtime database stores like Redis, or anything in between.
- Experience being part of the engineering team that built the platform.
- Knowledge of good security practices, including network security, system hardening, secure software, and compliance.
- Familiarity with automated build pipeline / continuous integration using Gitlab and Jenkins and Kubernetes/Docker with this setup, we're deploying to production 2 times per day!
Interview Process:
The entire interview process would take approximately 10 Days.
- HR Screening Call (15 minutes)
- Technical Interview Round Level 1 (30 Minutes)
- Technical Interview Round Level 2 (60 minutes)
- Final Interview Round (60 minutes)
- Offer
About Tecstub:
Tecstub is a renowned global provider of comprehensive digital commerce solutions for some of the world's largest enterprises. With offices in North America and Asia-Pacific, our team offers end-to-end solutions such as strategic Solution Consulting, eCommerce website and application development, and support & maintenance services that are tailored to meet our clients' unique business goals. We are dedicated to delivering excellence by working as an extended partner, providing next-generation solutions that are sustainable, scalable, and future-proof. Our passionate and driven team of professionals has over a decade of experience in the industry and is committed to helping our clients stay ahead of the competition.
We value our employees and strive to create a positive work environment that promotes work-life balance and personal growth. As part of our commitment to our team, we offer a range of benefits to ensure our employees are supported and motivated.
- A 5-day work week that promotes work-life balance and allows our employees to take care of personal responsibilities while excelling in their professional roles.
- 30 annual paid leaves that can be utilized for various personal reasons, such as regional holidays, sick leaves, or any other personal needs. We believe that taking time off is essential for overall well-being and productivity.
- Additional special leaves for birthdays, maternity and paternity events to ensure that our employees can prioritize their personal milestones without any added stress.
- Health insurance coverage of 3 lakhs sum insured for our employees, spouse, and children, to provide peace of mind and security for their health needs.
- Vouchers and gifts for important life events such as birthdays and anniversaries, to celebrate our employees' milestones and show appreciation for their contributions to the company.
- A dedicated learning and growth budget for courses and certifications, to support our employees' career aspirations and encourage professional development.
- Company outings to celebrate our successes together and promote a sense of camaraderie among our team members. We believe that celebrating achievements is an important part of building a positive work culture.
Skills
AWS, Terraform, KUBERNETES, GITHUB, APACHE, BASH, DOCKER, ANSIBLE, GIT, Microservices, UBUNTU, GITLAB, CI/CD, APACHE SERVER, NGINX, NODEJS
Role Introduction
• This role involves guiding the DevOps team towards successful delivery of Governance and
toolchain initiatives by removing manual tasks.
• Operate toolchain applications to empower engineering teams by providing, reliable, governed
self-service tools and supporting their adoption
• Driving good practice for consumption and utilisation of the engineering toolchain, with a focus
on DevOps practices
• Drive good governance for cloud service consumption
• Involves working in a collaborative environment and focus on leading team and providing
technical leadership to team members.
• Involves setting up process and improvements for teams on supporting various DevOps tooling
and governing the tooling.
• Co-ordinating with multiple teams within organization
• Lead on handovers from architecture teams to support major project rollouts which require the
Toolchain governance DevOps team to operationally support tooling
What you will do
• Identify and implement best practices, process improvement and automation initiatives for
improvement towards quicker delivery by removing manual tasks
• Ensure best practices and process are documented for reusability and keeping up-to date on
good practices and standards.
• Re-usable automation and compliance service, tools and processes
• Support and management of toolchain, toolchain changes and selection
• Identify and implement risk mitigation plans, avoid escalations, resolve blockers for teams.
Toolchain governance will involve operating and responding to alerts, enforcing good tooling
governance by driving automation, remediating technical debt and ensuring the latest tools
are utilised and on the latest versions
• Triage product pipelines, performance issues, SLA/SLO breaches, service unavailable along
with ancillary actions such as providing access to logs, tools, environments.
• Involve in initial / detailed estimates during roadmap planning or feature
estimation/planning of any automation identified for a given toolset.
• Develop, refine, and tune integrations between various tools
• Discuss with Product Owner/team on any challenges from implementation, deployment
perspective and assist in arriving probable solution and escalate any risks to get them
resolved w.r.t DevOps toolchain.
• In consultation with Head of DevOps and other stake holders, prioritization of items, item-
task breakdown; accountable for squad deliverables for sprint
• Involve in reviewing current components and plan for upgrade and ensure its communicated
to wider audience within Organization
• Involve in reviewing access / role and enhance and automate provisioning.
• Identify and encourage areas for growth and improvement within the team e.g conducts
regular 1-2-1’s with squad members to provide support, mentoring and goal setting
• Involve in performance management ,rewards and recognition of team members, Involve in
hiring process.• Plan for upskill of team to know about tools and perform tasks. Ensure quicker onboarding
of new joiners/freshers to team to be productive.
• Review ticket metrics to measure the health of the project including SLAs and plan for
improvement.
• Requirement for on call for critical incidents that happen Out of Hours, based on tooling SLA.
This may include planning standby schedule for squad, carrying out retrospective for every
callout and reviewing SLIs/SLOs.
• Owns the tech/repair debt, risk and compliance for the tooling with respect to
infrastructure, pipelines, access etc
• Track optimum utilization of resources and monitor/track the delivery schedule
• Review solutions designs with the Architects / Principal DevOps Engineers as required
• Provide monthly reporting which align to DevOps Tooling KPIs
What you will have
• Candidate should have 8+ years of experience and Hands-on DevOps experience and
experience in team management.
• Strong communication and interpersonal skills, Team player
• Good working experience of CI/CD tools like Jenkins, SonarQube, FOSSA, Harness, Jira, JSM,
ServiceNow etc.
• Good hands on knowledge of AWS Services like EC2, ECS, S3, IAM, SNS, SQS, VPC, Lambda,
API Gateway, Cloud Watch, Cloud Formation etc.
• Experience in operating and governing DevOps Toolchain
• Experience in operational monitoring, alerting and identifying and delivering on both repair
and technical debt
• Experience and background in ITIL/ITSM processes. The candidate will ensure development
of the appropriate (ITSM) model and processes, based on the ITIL Service Management
framework. This includes the strategic, design, transition, and operation services and
continuous service improvement
• Provide ITSM leadership experience and coaching processes
• Experience on various tools like Jenkins, Harness, Fossa,
• Experience of hosting and managing applications on AWS/AZURE•
• Experience in CI/CD pipeline (Jenkins build pipelines)
• Experience in containerization (Docker/Kubernetes)
• Experience in any programming language (Node.js or Python is preferred)
• Experience in Architecting and supporting cloud based products will be a plus
• Experience in PowerShell & Bash will be a plus
• Able to self manage multiple concurrent small projects, including managing priorities
between projects
• Able to quickly learn new tools
• Should be able to mentor/drive junior team members to achieve desired outcome of
roadmap-
• Ability to analyse information to identify problems and issues, and make effective decisions
within short span
• Excellent problem solving and critical thinking
• Experience in integrating various components including unit testing / CI/CD configuration.
• Experience to review current toolset and plan for upgrade.
• Experience with Agile framework/Jira/JSM tool.• Good communication skills and ability to communicate/work independently with external
teams.
• Highly motivated, able to work proficiently both independently and in a team environment
Good knowledge and experience with security constructs –
Looking for an experienced candidate with strong development and programming experience, knowledge preferred-
- Cloud computing (i.e. Kubernetes, AWS, Google Cloud, Azure)
- Coming from a strong development background and has programming experience with Java and/or NodeJS (other programming languages such as Groovy/python are a big bonus)
- Proficient with Unix systems and bash
- Proficient with git/GitHub/GitLab/bitbucket
Desired skills-
- Docker
- Kubernetes
- Jenkins
- Experience in any scripting language (Phyton, Shell Scripting, Java Script)
- NGINX / Load Balancer
- Splunk / ETL tools
Implementing various development, testing, automation tools, and IT infrastructure
Planning the team structure, activities, and involvement in project management activities.
Managing stakeholders and external interfaces
Setting up tools and required infrastructure
Defining and setting development, test, release, update, and support processes for DevOps operation
Have the technical skill to review, verify, and validate the software code developed in the project.
Troubleshooting techniques and fixing the code bugs
Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
Encouraging and building automated processes wherever possible
Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
Incidence management and root cause analysis
Coordination and communication within the team and with customers
Selecting and deploying appropriate CI/CD tools
Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
Mentoring and guiding the team members
Monitoring and measuring customer experience and KPIs
Managing periodic reporting on the progress to the management and the customer
At Neurosensum we are committed to make customer feedback more actionable. We have developed a platform called SurveySensum which breaks the conventional market research turnaround time.
SurveySensum is becoming a great tool to not only capture the feedbacks but also to extract some useful insights with the quick workflow setups and dashboards. We have more than 7 channels through which we can collect the feedbacks. This makes us challenge the conventional software development design principles. The team likes to grind and helps each other to lift in tough situations.
Day to day responsibilities include:
- Work on the deployment of code via Bitbucket, AWS CodeDeploy and manual
- Work on Linux/Unix OS and Multi tech application patching
- Manage, coordinate, and implement software upgrades, patches, and hotfixes on servers.
- Create and modify scripts or applications to perform tasks
- Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
- Easing developers’ life so that they can focus on the business logic rather than deploying and maintaining it.
- Managing release of the sprint.
- Educating team of the best practices.
- Finding ways to avoid human error and save time by automating the processes using Terraform, CloudFormation, Bitbucket pipelines, CodeDeploy, scripting
- Implementing cost effective measure on cloud and minimizing existing costs.
Skills and prerequisites
- OOPS knowledge
- Problem solving nature
- Willing to do the R&D
- Works with the team and support their queries patiently
- Bringing new things on the table - staying updated
- Pushing solution above a problem.
- Willing to learn and experiment
- Techie at heart
- Git basics
- Basic AWS or any cloud platform – creating and managing ec2, lambdas, IAM, S3 etc
- Basic Linux handling
- Docker and orchestration (Great to have)
- Scripting – python (preferably)/bash
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Job Title: |
Senior Cloud Infrastructure Engineer (AWS) |
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Department & Team |
Technology |
Location: |
India /UK / Ukraine |
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Reporting To: |
Infrastructure Services Manager |
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Role Purpose: |
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The purpose of the role is to ensure high systems availability across a multi-cloud environment, enabling the business to continue meeting its objectives.
This role will be mostly AWS / Linux focused but will include a requirement to understand comparative solutions in Azure.
Desire to maintain full hands-on status but to add Team Lead responsibilities in future
Client’s cloud strategy is based around a dual vendor solutioning model, utilising AWS and Azure services. This enables us to access more technologies and helps mitigate risks across our infrastructure.
The Infrastructure Services Team is responsible for the delivery and support of all infrastructure used by Client twenty-four hours a day, seven days a week. The team’s primary function is to install, maintain, and implement all infrastructure-based systems, both On Premise and Cloud Hosted. The Infrastructure Services group already consists of three teams:
1. Network Services Team – Responsible for IP Network and its associated components 2. Platform Services Team – Responsible for Server and Storage systems 3. Database Services Team – Responsible for all Databases
This role will report directly into the Infrastructure Services Manager and will have responsibility for the day to day running of the multi-cloud environment, as well as playing a key part in designing best practise solutions. It will enable the Client business to achieve its stated objectives by playing a key role in the Infrastructure Services Team to achieve world class benchmarks of customer service and support.
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Responsibilities: |
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Operations · Deliver end to end technical and user support across all platforms (On-premise, Azure, AWS) · Day to day, fully hands-on OS management responsibilities (Windows and Linux operating systems) · Ensure robust server patching schedules are in place and meticulously followed to help reduce security related incidents. · Contribute to continuous improvement efforts around cost optimisation, security enhancement, performance optimisation, operational efficiency and innovation. · Take an ownership role in delivering technical projects, ensuring best practise methods are followed. · Design and deliver solutions around the concept of “Planning for Failure”. Ensure all solutions are deployed to withstand system / AZ failure. · Work closely with Cloud Architects / Infrastructure Services Manager to identify and eliminate “waste” across cloud platforms. · Assist several internal DevOps teams with day to day running of pipeline management and drive standardisation where possible. · Ensure all Client data in all forms are backed up in a cost-efficient way. · Use the appropriate monitoring tools to ensure all cloud / on-premise services are continuously monitored. · Drive utilisation of most efficient methods of resource deployment (Terraform, CloudFormation, Bootstrap) · Drive the adoption, across the business, of serverless / open source / cloud native technologies where applicable. · Ensure system documentation remains up to date and designed according to AWS/Azure best practise templates. · Participate in detailed architectural discussions, calling on internal/external subject matter experts as needed, to ensure solutions are designed for successful deployment. · Take part in regular discussions with business executives to translate their needs into technical and operational plans. · Engaging with vendors regularly in terms of verifying solutions and troubleshooting issues. · Designing and delivering technology workshops to other departments in the business. · Takes initiatives for improvement of service delivery. · Ensure that Client delivers a service that resonates with customer’s expectations, which sets Client apart from its competitors. · Help design necessary infrastructure and processes to support the recovery of critical technology and systems in line with contingency plans for the business. · Continually assess working practices and review these with a view to improving quality and reducing costs. · Champions the new technology case and ensure new technologies are investigated and proposals put forward regarding suitability and benefit. · Motivate and inspire the rest of the infrastructure team and undertake necessary steps to raise competence and capability as required. · Help develop a culture of ownership and quality throughout the Infrastructure Services team.
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Skills & Experience: |
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· AWS Certified Solutions Architect – Professional - REQUIRED · Microsoft Azure Fundamentals AZ-900 – REQUIRED AS MINIMUM AZURE CERT · Red Hat Certified Engineer (RHCE ) - REQUIRED · Must be able to demonstrate working knowledge of designing, implementing and maintaining best practise AWS solutions. (To lesser extend Azure) · Proven examples of ownership of large AWS project implementations in Enterprise settings. · Experience managing the monitoring of infrastructure / applications using tools including CloudWatch, Solarwinds, New Relic, etc. · Must have practical working knowledge of driving cost optimisation, security enhancement and performance optimisation. · Solid understanding and experience of transitioning IaaS solutions to serverless technology · Must have working production knowledge of deploying infrastructure as code using Terraform. · Need to be able to demonstrate security best-practise when designing solutions in AWS. · Working knowledge around optimising network traffic performance an delivering high availability while keeping a check on costs. · Working experience of ‘On Premise to Cloud’ migrations · Experience of Data Centre technology infrastructure development and management · Must have experience working in a DevOps environment · Good working knowledge around WAN connectivity and how this interacts with the various entry point options into AWS, Azure, etc. · Working knowledge of Server and Storage Devices · Working knowledge of MySQL and SQL Server / Cloud native databases (RDS / Aurora) · Experience of Carrier Grade Networking - On Prem and Cloud · Experience in virtualisation technologies · Experience in ITIL and Project management · Providing senior support to the Service Delivery team. · Good understanding of new and emerging technologies · Excellent presentation skills to both an internal and external audience · The ability to share your specific expertise to the rest of the Technology group · Experience with MVNO or Network Operations background from within the Telecoms industry. (Optional) · Working knowledge of one or more European languages (Optional)
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Behavioural Fit: |
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· Professional appearance and manner · High personal drive; results oriented; makes things happen; “can do attitude” · Can work and adapt within a highly dynamic and growing environment · Team Player; effective at building close working relationships with others · Effectively manages diversity within the workplace · Strong focus on service delivery and the needs and satisfaction of internal clients · Able to see issues from a global, regional and corporate perspective · Able to effectively plan and manage large projects · Excellent communication skills and interpersonal skills at all levels · Strong analytical, presentation and training skills · Innovative and creative · Demonstrates technical leadership · Visionary and strategic view of technology enablers (creative and innovative) · High verbal and written communication ability, able to influence effectively at all levels · Possesses technical expertise and knowledge to lead by example and input into technical debates · Depth and breadth of experience in infrastructure technologies · Enterprise mentality and global mindset · Sense of humour
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Role Key Performance Indicators: |
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· Design and deliver repeatable, best in class, cloud solutions. · Pro-actively monitor service quality and take action to scale operational services, in line with business growth. · Generate operating efficiencies, to be agreed with Infrastructure Services Manager. · Establish a “best in sector” level of operational service delivery and insight. · Help create an effective team. |












