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Role Overview: We are seeking a highly experienced and technically proficient Lead Performance & Reliability Engineer to join our dynamic team. The ideal candidate will possess a deep understanding of performance testing methodologies across mobile and web platforms, with hands-on expertise in industry-leading tools. You will be instrumental in ensuring the scalability, stability, and responsiveness of our critical systems, from initial design to production monitoring. A strong background in site reliability engineering principles, coupled with a proactive approach to identifying and resolving performance bottlenecks, is essential.

Key Responsibilities:

• Performance Strategy & Execution:
• Lead the design, development, and execution of comprehensive performance testing strategies for complex mobile (iOS/Android) and web applications.
• Define performance SLAs, identify key performance indicators (KPIs), and establish performance baselines.
• Conduct various types of performance tests including load, stress, scalability, endurance, and failover testing.
• Tooling & Automation Expertise:
• Utilize and optimize leading performance testing tools such as LoadRunner and JMeter to simulate realistic user loads and analyze system behavior.
• Develop robust, scalable, and maintainable performance test scripts across diverse protocols.
• Implement and integrate performance testing into CI/CD pipelines for continuous performance validation.
• Monitoring & Observability:
• Leverage monitoring and observability platforms like Datadog, Splunk, and Kibana for real-time performance monitoring, root cause analysis, and proactive issue detection in production environments.
• Configure dashboards, alerts, and reports to provide actionable insights into system health and performance trends.
• System Analysis & Optimization:
• Perform in-depth analysis of performance test results and production metrics to identify bottlenecks in application, database, and infrastructure layers.
• Collaborate closely with development, architecture, and operations teams to recommend and implement performance improvements.
• Deep dive into SQL Queries and MongoDB performance, optimizing database schemas, queries, and indexing for optimal throughput.
• Chaos Engineering & Resiliency:
• Familiarity with Gremlin or similar chaos engineering platforms to proactively identify and address system weaknesses under adverse conditions.
• Contribute to building resilient and fault-tolerant systems.
• Architectural & Methodological Leadership:
• Apply principles of SAFe (Scaled Agile Framework) or similar agile methodologies to integrate performance engineering practices seamlessly into the software development lifecycle.
• Work closely with architects and developers to ensure performance considerations are embedded from the design phase.
• Data Management & Scripting:
• Proficiency in writing and optimizing complex SQL Queries for performance analysis and data manipulation.
• Strong Scripting skills (e.g., Python, Java, JavaScript, Shell Scripting) for test automation, data generation, and custom tool development.
• Experience with MongoDB for NoSQL database performance analysis and optimization.
• Emerging Technologies & AI:
• Exposure to or keen interest in utilizing AI/ML-driven tools for performance analysis and optimization, including understanding the capabilities of Azure Copilot or similar AI assistants in a development context.
• Mentorship & Collaboration:
• Mentor junior engineers and share best practices in performance engineering.
• Foster a culture of performance awareness and reliability across engineering teams.

Required Skills & Experience:

• 9-12 years of progressive experience in Performance Testing, Performance Engineering, or Site Reliability Engineering.
• Demonstrable expertise in Mobile Performance Testing for both iOS and Android platforms.
• Hands-on mastery of LoadRunner and JMeter for performance test script development and execution.
• Extensive experience with performance monitoring tools such as Datadog, Splunk, and Kibana.
• Solid understanding of database performance concepts and hands-on experience with SQL Queries and MongoDB.
• Proven ability in at least one major scripting language (e.g., Python, JavaScript, Java, Shell).
• Experience with or strong understanding of Agile methodologies, preferably SAFe.
• Familiarity with Chaos Engineering principles and tools (e.g., Gremlin).
• Understanding of cloud platforms (Azure preferred) and exposure to AI-assisted development tools like Azure Copilot is a plus.
• Strong analytical, problem-solving, and debugging skills.
• Excellent communication and collaboration abilities.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

PortOne is re−imagining payments in Korea and other international markets. We are a Series B funded startup backed by prominent VC firms Softbank and Hanwa Capital

https://portone.io/global/en

PortOne provides a unified API for merchants to integrate with and manage all of the payment options available in Korea and SEA Markets - Thailand, Singapore, Indonesia etc. It's currently used by 2000+ companies and processing multi-billion dollars in annualized volume. We are building a team to take this product to international markets, and looking for engineers with a passion for fintech and digital payments.

Culture and Values at PortOne

• You will be joining a team that stands for Making a difference.
• You will be joining a culture that identifies more with Sports Teams rather than a 9 to 5 workplace.
• This will be remote role that allows you flexibility to save time on commute
• Your will have peers who are/have
• Highly Self Driven with A sense of purpose
• High Energy Levels - Building stuff is your sport
• Ownership - Solve customer problems end to end - Customer is your Boss
• Hunger to learn - Highly motivated to keep developing new tech skill sets

Who you are ?

* You are an athlete and Devops/DevSecOps is your sport.

* Your passion drives you to learn and build stuff and not because your manager tells you to.

* Your work ethic is that of an athlete preparing for your next marathon. Your sport drives you and you like being in the zone.

* You are NOT a clockwatcher renting out your time, and NOT have an attitude of "I will do only what is asked for"

* Enjoys solving problems and delight users both internally and externally

* Take pride in working on projects to successful completion involving a wide variety of technologies and systems

* Posses strong & effective communication skills and the ability to present complex ideas in a clear & concise way

* Responsible, self-directed, forward thinker, and operates with focus, discipline and minimal supervision

* A team player with a strong work ethic

Experience

* 2+ year of experience working as a Devops/DevSecOps Engineer

* BE in Computer Science or equivalent combination of technical education and work experience

* Must have actively managed infrastructure components & devops for high quality and high scale products

* Proficient knowledge and experience on infra concepts - Networking/Load Balancing/High Availability

* Experience on designing and configuring infra in cloud service providers - AWS / GCP / AZURE

* Knowledge on Secure Infrastructure practices and designs

* Experience with DevOps, DevSecOps, Release Engineering, and Automation

* Experience with Agile development incorporating TDD / CI / CD practices

Hands on Skills

* Proficient in atleast one high level Programming Language: Go / Java / C

* Proficient in scripting - bash scripting etc - to build/glue together devops/datapipeline workflows

* Proficient in Cloud Services - AWS / GCP / AZURE

* Hands on experience on CI/CD & relevant tools - Jenkins / Travis / Gitops / SonarQube / JUnit / Mock frameworks

* Hands on experience on Kubenetes ecosystem & container based deployments - Kubernetes / Docker / Helm Charts / Vault / Packer / lstio / Flyway

* Hands on experience on Infra as code frameworks - Terraform / Crossplane / Ansible

* Version Control & Code Quality: Git / Github / Bitbucket / SonarQube

* Experience on Monitoring Tools: Elasticsearch / Logstash / Kibana / Prometheus / Grafana / Datadog / Nagios

* Experience with RDBMS Databases & Caching services: Postgres / MySql / Redis / CDN

* Experience with Data Pipelines/Worflow tools: Airflow / Kafka / Flink / Pub-Sub

* DevSecOps - Cloud Security Assessment, Best Practices & Automation

* DevSecOps - Vulnerabiltiy Assessments/Penetration Testing for Web, Network and Mobile applications

* Preferrable to have Devops/Infra Experience for products in Payments/Fintech domain - Payment Gateways/Bank integrations etc

What will you do ?

Devops

* Provisioning the infrastructure using Crossplane/Terraform/Cloudformation scripts.

* Creating and Managing the AWS EC2, RDS, EKS, S3, VPC, KMS and IAM services, EKS clusters & RDS Databases.

* Monitor the infra to prevent outages/downtimes and honor our infra SLAs

* Deploy and manage new infra components.

* Update and Migrate the clusters and services.

* Reducing the cloud cost by enabling/scheduling for less utilized instances.

* Collaborate with stakeholders across the organization such as experts in - product, design, engineering

* Uphold best practices in Devops/DevSecOps and Infra management with attention to security best practices

DevSecOps

* Cloud Security Assessment & Automation

* Modify existing infra to adhere to security best practices

* Perform Threat Modelling of Web/Mobile applications

* Integrate security testing tools (SAST, DAST) in to CI/CD pipelines

* Incident management and remediation - Monitoring security incidents, recovery from and remediation of the issues

* Perform frequent Vulnerabiltiy Assessments/Penetration Testing for Web, Network and Mobile applications

* Ensure the environment is compliant to CIS, NIST, PCI etc.

Here are examples of apps/features you will be supporting as a Devops/DevSecOps Engineer

* Intuitive, easy-to-use APIs for payment process.

* Integrations with local payment gateways in international markets.

* Dashboard to manage gateways and transactions.

* Analytics platform to provide insights

EXPERTISE AND QUALIFICATIONS

• 14+ years of experience in Software Engineering with at least 6+ years as a Lead Enterprise Architect preferably in a software product company
• High technical credibility - ability to lead technical brainstorming, take decisions and push for the best solution to a problem
• Experience in architecting Microservices based E2E Enterprise Applications
• Experience in UI technologies such as Angular, Node.js or Fullstack technology is desirable
• Experience with NoSQL technologies (MongoDB, Neo4j etc.)
• Elastic Search, Kibana, ELK, Logstash.
• Good understanding of Kafka, Redis, ActiveMQ, RabbitMQ, Solr etc.
• Exposure in SaaS cloud-based platform.
• Experience on Docker, Kubernetes etc.
• Experience in planning, designing, developing and delivering Enterprise Software using Agile Methodology
• Key Programming Skills: Java, J2EE with cutting edge technologies
• Hands-on technical leadership with proven ability to recruit and mentor high performance talents including Architects, Technical Leads, Developers
• Excellent team building, mentoring and coaching skills are a must-have
• A proven track record of consistently setting and achieving high standards

Five Reasons Why You Should Join Zycus

1. Cloud Product Company: We are a Cloud SaaS Company, and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.

2. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.

3. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization

4. Get a Global Exposure: You get to work and deal with our global customers.

5. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.

About Us

Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.

Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-

to-use user interface ensures high adoption and value across the organization.

Start your #CognitiveProcurement journey with us, as you are #MeantforMore