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Job description
Job Title: System Integrator / Technical Support Engineer (Integration)
Experience: 5 Years
Employment Type: Full-Time
About the Role
We are seeking an experienced and technically proficient Client Support / Technical Support Engineer (Integration) to join our dynamic team. The ideal candidate will possess strong analytical skills and a solid background in API integrations, Integration Kits, and technologies such as Java, PHP, or Android.
In this role, you will serve as the primary point of contact for clients, ensuring smooth implementation, efficient issue resolution, and exceptional customer satisfaction throughout the integration process.
Key Responsibilities
Provide technical support and integration assistance to clients via email, calls, or ticketing systems.
Assist clients in setting up, configuring, and troubleshooting API / SDK / Integration Kits.
Collaborate with internal development and product teams to resolve complex technical challenges.
Analyze logs, debug issues, and replicate customer scenarios to identify root causes.
Maintain detailed documentation of integration processes, FAQs, and troubleshooting guides.
Ensure timely and professional resolution of client queries to maintain high satisfaction levels.
Work cross-functionally to support client onboarding, testing, and deployment activities.
Required Skills & Qualifications
Bachelors degree in Computer Science, Information Technology, or a related field.
Minimum 5 years of experience in Client Support, Technical Support, or Integration Support roles.
Hands-on experience with at least one of the following: Java, PHP, or Android.
Strong understanding of API integrations, SDKs, and web technologies (REST / JSON).
Familiarity with Integration Kits or middleware solutions.
Excellent communication, analytical, and problem-solving skills.
Ability to work independently and manage multiple client projects simultaneously.
Preferred Skills
Experience in the Payment Gateway..
Knowledge of SQL for data validation and troubleshooting.
Proficiency with Postman, API testing, and log analysis tools.
Sales Team Leader – Loan Industry
Location: Andheri
Job Summary:
We are seeking a proactive and performance-oriented Sales Team Leader with strong
experience in the loan and DSA (Direct Selling Agent) ecosystem. This role involves
leading a team of loan sales executives to meet sales targets through DSAs and direct
sourcing. The ideal candidate must have hands-on experience in the loans industry, a
strong understanding of credit and documentation, and the ability to drive high-
performing sales strategies. The Sales Team Leader will also be responsible for
coaching the team, maintaining compliance, and achieving monthly business goals.
Key Responsibilities:
A. Team Leadership & Target Achievement
- Lead and supervise a team of sales executives across loan products (Personal,
Business, Home Loans, etc.).
- Set and monitor individual and team sales targets.
- Motivate and guide the team toward consistent achievement of targets and
productivity.
B. Channel & DSA Management• Source business through DSA channels, referrals
- Build and maintain strong relationships with DSAs and other sales partners.
- Ensure proper onboarding and training of new DSAs and agents.
C. Sales Execution & Customer Management
- Guide the team through the sales process – from lead generation to file login and
disbursal.
- Resolve escalations and ensure smooth customer experience throughout the
loan lifecycle.
- Support in documentation and KYC collection processes.
D. Reporting & Coordination
- Monitor and review daily sales activities, pipeline status, and lead conversions.
- Prepare MIS reports and daily dashboards for internal tracking and review.
- Coordinate with internal teams (Operations, Credit, and Disbursement) for
smooth process flow.
Required Skills & Qualifications:
• Experience: Minimum 2–4 years in loan sales with strong exposure to DSA
models
- Proven experience in products like Personal Loans, Business Loans, or Home Loans
- Strong communication, leadership, and field sales skills
- Basic understanding of credit processes and financial documentation
- Comfortable with achieving aggressive monthly sales targets
Marketing Executive
About us
GRG India is a B2B enterprise SaaS company in the incentive and reward management space. Our flagship product, My Incentives, helps large companies automate and gamify the end-to-end sales and channel incentive process — typically for organizations with 2,000+ frontline and channel sales members.
Our clients include some of India's leading brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive.
My Incentives is a no-code platform that delivers four core outcomes for our clients:
- Real-time incentive automation — ingesting sales data and calculating payouts with zero manual effort
- Gamification and motivation — keeping the brand and sales targets top of mind for frontline and channel reps
- Leadership visibility — giving regional sales heads a live view of team performance
- Fraud and leakage elimination — ensuring every payout is accurate and tamper-proof
We expect you to play a critical role in supporting the go-to market strategy for our products. You will be responsible for all marketing activities, more specifically identifying, developing and acquiring new leads and creating brand awareness. In addition to having a successful presence on relevant digital media, you will also demonstrate a proactive approach to creating the right opportunities to grow our business. It is essential that you are a focused performer who is in the habit of achieving the assigned objectives.
Reports to
Head of Sales
3 best things about the job
- Work in a rapidly evolving industry where scalable tech products have a huge impact
- Have complete ownership of marketing activities and grow your team over time.
- Potential for the role to evolve into a senior role.
Measures of success
- Website traffic growth
- Visitor-to-lead conversion rate
- Sales-qualified leads generated
- Opportunities (or pipeline revenue) generated
- New customers generated
- Revenue generated
Responsibilities of the role
- Paid Search & Performance: Develop, implement, and optimize high-performing Google Ads campaigns (Search, Display, Retargeting) to drive B2B lead generation.
- Multi-Channel Acquisition: Beyond Google, manage paid media and growth hacking through LinkedIn and other B2B platforms.
- Conversion Rate Optimization (CRO): Identify technical hacks and integrations to improve visitor-to-lead conversion rates on landing pages.
- Data-Driven Execution: Gather and derive actionable insights from Google Analytics and Zoho to refine targeting and reduce Customer Acquisition Cost (CAC)
- Hands-on expertise in paid/organic traffic sources including SEO/SEM/LinkedIn/ Email/Other paid media
- Must have expertise in using various digital platforms like Adwords, Facebook, Ad networks, Google Analytics, LinkedIn Ads, Zoho campaigns, etc.
What you will need
- Experience: Minimum 2 years of experience in B2B marketing, preferably in the SaaS domain.
- Technical Expertise: Deep hands-on expertise in Google Adwords (Google Ads), Google Analytics, and LinkedIn Ads is mandatory.
- Analytical Mindset: A strong bias for using analytical tools to make data-driven decisions.
- Soft Skills: Great communication skills and a creative mindset to balance technical performance with compelling brand messaging.
- Collaboration: Ability to report to the Head of Sales and coordinate with internal/external stakeholders.
Location:
Sewri West, Mumbai
-Social Media Management, setting up the social strategy, content calendars, scaling up social media reach
-Creative campaigns + campaign planning + execution + content strategy
-Product photoshoots for social media
-Performance driven ads for social media ads + new product design/ development + Content marketing
Preferred/ target industry:
Beauty brands
Guide sales teams on how to market digital products
Contributing to global marketing strategies for products
Assist in drafting marketing copy for websites and maintaining activity on these websites
Liaising with software developers to enable search engine optimization
Analyzing web traffic to company websites and providing monthly reports
Liaising with web and graphic designers to create visually effective software
Creating and maintaining social networking channels
Assist in drafting internet friendly write-ups for email marketing campaigns
Assist in Creating brochures and other printed materials to supplement online products
Communicating key information relating to digital products to non-digital marketing colleagues
Creating strategies to increase online traffic to the organization’s website
Tracking the conversions and improving the percentages and numbers
Taking care of everything from Wordpress, SEO, SEM to Social Media Marketing
Creating Social Media Marketing strategies to create a brand name in Social Media and raise awareness
Attending conferences, product launches and networking events
React Native
Minimum 4+ years of hands-on experience in React Native
- Ability to create and maintain continuous integration and delivery of React Native applications.
- Integrate third-party APIs
- Build pixel-perfect, buttery smooth UIs across both mobile platforms
- Experience with code optimization and performance improvements
- Ability to create and maintain continuous integration and delivery of React Native applications.
- Knowledge in creating and publishing APK file to both play store and app store is added advantage
- Efficiency to take ownership over the assigned project
- Excellent leadership quality and positive attitude to reach the business objective
- Effective performance with high quality (bug free) output and on time delivery to meet the deadlines.
About the role
We are looking for a strong full stack engineer who has experience building web and mobile applications for enterprise and consumers. You will help design, build and maintain scalable applications and build the API infrastructure that can be used across all client products.
Responsibilities:
- Building applications that are responsive, performant, and accessible Produce high quality HTML/CSS pages from mock ups.
- Collaborating with other disciplines across engineering, UX, and Product to help develop front end solutions.
- Using our Micro service stack to integrate front end into the development lifecycle.
- Build high availability and extremely reliable transactional systems.
- Own and manage all phases of the software development lifecycle (planning, design, implementation, deployment and support)
- Design, build and maintain API infrastructure that allows for standard integration methodology between applications and third party services
- Collaborate effectively with the rest of the team to design and launch new features
- Deliver on rapid implementation schedules to build web functionality that is fast, scalable, and upholds smart development goals and principles
- Work on all things front-end and backend including web and mobile
- Maintain code integrity, quality and ensure responsiveness of applications.
Requirements:
- 3+ year track record of relevant work experience and a Computer Science or a related technical discipline is required.
- Proficient in HTML 5, CSS, and JavaScript frameworks, like React, Vue.js, NodeJS among others.
- Experience working with graphic designers and converting designs to visual elements using JavaScript, HTML and CSS.
- Strong knowledge and experience with server-side web of building restful APIs for internal and external products using Node.js
- Doesn’t shy away from testing and code review.
- Good knowledge of OOPS Concept and Data Structure like Queue, Stack, Tree, Linked List.
- Knowledge of code versioning tool - Git.
- knowledge of cloud computing platforms, like Amazon Web Services
- Strong Knowledge of database systems like Mysql.
- Interest and ability to learn new technology stacks as needed.
- Good problem solving skills and Willing to learn new technology.
- Passion for developing awesome user experiences
- Independent, dedicated, and able to deliver production ready code with minimal guidance.
About the Company :
Richpanel is the new, modern way businesses provide customer support. We’re on a mission to make customer support fun & personal. We are a team of young, passionate techies, marketers & growth hackers that enjoy building products that people love. Majority of our clients are based out of the US
Company Inception : 2018
Company Website : https://richpanel.com/" target="_blank">https://richpanel.com/
Perks of joining our Company :
- Rockstar Coworkers
- Friendly & Energetic Environment
- 21 paid leaves
- Reward Employees with Experiences
- Free Food & Coffee
- Team Outings from time to time
- Work From Home Option Available
- Treat all employees as equals
Tech Stacks used by us :
Frontend : VueJs
Backend : NodeJs
Key skills: VueJs, HTML5, CSS3, REST Protocols, NodeJs, JEST, GraphQL.
Responsibilities:
- Participation in Company's product and implementation as a Frontend developer.
- Build the front-end for our mobile and web products
- Convert wireframes into working UI interfaces
- Write REST calls to interact with our back-end API
- Participation in research activities.
- Build reusable code and libraries for future use
Requirements:
- Keen design eye to translate wire frames into pixel perfect web pages
- Excellent JSON/DOM manipulation skills
- Should have strong key skills in HTML5, CSS and advanced JavaScript and the ability to turn design mock-ups into great looking sites with user interactions.
- Must also be up-to-date with cross-browser and cross-platform issues, have a good eye for detail and be able to work to tight deadlines
- Experience in building Scalable Apps
- Experience with third- party libraries, social media integration and APIs.
- Work on building product from scratch and improving application performance.
- Should understand and have knowledge on the application security practices/vulnerabilities
- Understands Web Products and understand Performance of the application.
- Linux and Unix Skills
- Hands on experience in collecting and analyzing/improving Application analytics
- Good understanding in User Patterns, CTRs and closely work with UX and Product team in a dynamic environment
- Understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of code versioning tools, such as Git / SVN
- Good understanding of asynchronous request handling, partial page updates, and AJAX
Industry Background : Product based startup
Location : Hiranandani - Powai, Mumbai. (Remote working option available for candidates residing out of Mumbai)
Working Days & Timings : Monday to Saturday (Alternate Saturdays off), 12pm - 9pm.
Kindly apply if interested.
Gupshup is a product development company which was IIT incubated in 2005.
Headquartered in Silicon Valley, Gupshup is a global leader in cloud messaging, enabling businesses to build engaging conversational experiences, seamlessly across 30+ messaging channels, using a globally available cloud API.
Gupshup handles over 4.5 billion messages per month and has processed over 225 billion messages, enabling over 36,000 businesses to engage nearly a billion users across channels including SMS, WhatsApp, Facebook Messenger, Twitter, WeChat, Viber, Slack, Android RCS, Mobile App and Mobile Web.
Gupshup offers a comprehensive product portfolio that includes an easy to use omni-channel messaging API, advanced bot building platform and mobile marketing tools. Gupshup has also forged strategic partnerships with Facebook, WhatsApp, Google and Cisco to offer innovative mobile messaging solutions with broad reach.
We have an opportunity for Software Engineer-UI
Job Responsibilities:
Highly skilled at front-end engineering using Object-Oriented JavaScript, various
JavaScript libraries and micro frameworks (jQuery, Angular, Prototype, Dojo, Backbone,
YUI), HTML and CSS.
A very strong Javascript foundation and clear understanding of Javascript classes,
prototype based inheritance, modules, private member scopes, etc
Well-versed in software engineering principles, frameworks and technologies.
Involvement in developing and enhancing main front end platform - website
Experience in performing code analysis, requirements analysis, identification of code
metrics, system risk analysis and software reliability analysis.
Develop specifications and designs for complex applications or modifying/maintaining
complex existing applications
Excellent communication skills
Self-directed team player who thrives in a continually changing environment.
Regards,
Tina Dsouza




