2+ Document management Jobs in Mumbai | Document management Job openings in Mumbai

Responsibilities and Duties

 Handling Import Documentation.  Update Client for Shipment Status.  Daily DSR Report to Party & Head Office.  Trace the shipment status through websites and by personal contact to shipping lines.  Resolving customer queries with help of documentation team.  Handling Good Communicate with consignee, S/ Line, CFS, Transporter by mail.  Checking shipment arrival and IGM details in ICEGATE of customs.  Consignee Dispatch requirement as per schedule to various plant.  Collect the delivery orders from shipping line and freight forwarders and clearing fromPORT/CFS.  Handling DPD Client shipments with BMCT, NSICT, NSIGT, JNPT & GTI Terminals.  Co-Ordination with custom clearance dept for getting status and to avail required Documents.  Good Communicate to clear shipment with in free days without Detention & Demurrage.  Co-ordinating with Delivery Agent/ Transporter for Delivery of Shipment & Planning forDelivery.  Sending import Agency Bill with Shipping, CFS, Container Survey, Transporter Bill & etc.  Arranging for payment of Imports Bills

Company Description

Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.

Responsibilities:

Non-Direct Routing (NDR) Optimization:

- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.

- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.

- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.

Reverse Logistics (RVP) Management:

- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.

- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.

- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.

Pickup Coordination:

- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.

- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.

- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.

Performance Monitoring & Continuous Improvement:

- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.

- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.

- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.

Qualifications:

- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).

- 1-3 years of experience in logistics operations, transportation management, or a similar role.

- Proven track record of identifying and implementing logistics process improvements.

- Strong analytical skills with proficiency in data analysis tools and techniques.

- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.

- Experience working with transportation management systems (TMS) a plus