11+ Business service management Jobs in Bangalore (Bengaluru) | Business service management Job openings in Bangalore (Bengaluru)

PROGRAM MANAGER – REVENUE & GROWTH

Required Skills:

Stakeholder Management & Communication, Revenue & P&L Ownership, Data-Driven Growth & Experimentation, Cross-Functional Leadership & Execution, 0→1 Growth Program Execution

Work Mode: ONSITE

Working Day: 6

Prefer Industry: E-commerceTravel TechStartup

MANDATORY CRITERIA:

• Need candidate 4–8 years of experience in Revenue, Growth, Business Management, Category, or P&L ownership roles (not support/ops-only roles)
• Education:
• MBA from a Tier-1 institute OR
• Engineering from Tier-1 with demonstrated business ownership exposure
• Prior experience in E-commerce, Quick-commerce, Aggregator, D2C, or Marketplace-led businesses (food-tech, hyperlocal, or retail tech preferred)
• End-to-end P&L ownership for a business unit / category / region with clear accountability for topline, margins, and unit economics
• Proven experience driving 0→1 revenue initiatives, including new GTM channels, brands, SKUs, cohorts, or monetization levers
• Demonstrated ownership of the full growth funnel — acquisition, conversion, retention, repeat revenue, and churn reduction
• Strong hands-on experience in pricing, discounting, promotions, commission structures, and spend optimization
• Track record of experiment-led growth — A/B testing, pilots, cohort analysis, lifecycle programs, and scaling successful initiatives

DESCRIPTION:

About the Company:

● Founded in 2019, building India’s most trusted intercity travel platform, with reliability, safety, and standardization at its core. We operate a two-sided marketplace, delivering a consistent journey experience for travelers while maximizing earnings for our supply partners.

● Today, we connect 300+ cities nationwide, have served 2.5M+ unique customers, and are actively investing in fleet electrification and charging infrastructure to drive sustainable mobility.

● Backed by Y Combinator, InfoEdge, AdvantEdge, and leading global investors from India and Silicon Valley, we have also raised a strategic $9M investment from bp Ventures.

OVERVIEW:

We are looking for a Program Manager – Revenue & Business who will own topline growth, P&L, and profitability for a business vertical. This role requires hands-on revenue ownership, the ability to build and scale growth initiatives from scratch (0→1), and strong execution depth.

WHAT YOU WILL DO:

 Revenue, Growth & P&L Ownership (MANDATORY)

• Own end-to-end revenue targets, contribution margins, and P&L for the business vertical
• Drive topline growth, pricing strategy, and monetization levers
• Identify and unlock new revenue streams and demand levers

0→1 Revenue & Growth Initiatives:

• Build and scale 0→1 revenue programs, including demand generation, pricing experiments, new routes, cohorts, or GTM strategies
• Lead growth experiments, pilots, and A/B tests, and scale successful initiatives

Funnel & Demand Ownership:

• Own demand-side metrics including acquisition, conversion, repeat usage, and retention
• Optimize CAC, ROI, and unit economics in collaboration with marketing and finance

Execution & Operations (Revenue-Linked):

• Drive daily execution ensuring revenue and demand targets are met
• Resolve blockers impacting growth, supply-demand balance, and monetization

Data-Driven Revenue Strategy:

• Track and analyze revenue trends, cohort performance, route-level profitability, and customer behavior
• Build dashboards and performance reports for leadership

Cross-Functional Revenue Leadership:

• Work closely with Marketing (demand), Supply, Operations, Product, and Finance
• Ensure revenue goals are tightly integrated into execution and operations 

WHAT WE ARE LOOKING FOR:- 

• 4–8 years of experience with direct revenue and P&L ownership (not ops-only roles)
• Proven experience driving topline growth and profitability
• Prior experience in E-commerce, Quick-commerce, Marketplace, Aggregator, or Mobility platforms
• Demonstrated 0→1 revenue or growth initiatives (routes, pricing, cohorts, GTM, monetization)
• Hands-on experience with pricing, promotions, discounts, or monetization levers
• Strong analytical skills with experience owning revenue dashboards, KPIs, and growth metrics
• Proven ability to independently own and scale a business vertical
• Experience leading cross-functional teams with revenue accountability
• Education: Engineering or MBA from Tier 1 institutes ONLY.

Exp:-4-10years

Location: - Bangalore

Work Model: -Hybrid

Job Description

• Experience in Core Java 5.0 and above, CXF, Spring.
• Extensive experience in developing enterprise-scale n-tier applications for financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.
• Good development experience with RDBMS, preferably Sybase database.
• Good knowledge of multi-threading and high-volume server-side development.
• Experience in sales and trading platforms in investment banking/capital markets.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills in Java.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

Job description

Note: Applications are welcome from candidates who are immediate joiners or currently serving their notice period.

Key Responsibilities:

• Design, develop, and test low-latency, high-volume client-facing applications.
• Develop and maintain enterprise-scale, n-tier applications for the investment banking/capital markets domain.
• Implement microservices-based solutions using Spring Boot and other modern frameworks.
• Work extensively with Core Java 5.0 and above, Spring Framework, and CXF
• Optimize applications for multi-threading and high-performance server-side development
• Collaborate with cross-functional teams to design and implement scalable, secure, and efficient solutions
• Work with RDBMS (preferably Sybase) to handle large-scale data processing.
• Develop and maintain applications on Unix/Linux environments
• Utilize enterprise application design patterns to build robust and scalable solutions.
• Troubleshoot and resolve complex technical issues while ensuring application stability and performance.

Required Skills & Experience:

• 5 to 10 years of hands-on experience in Java development
• Strong knowledge of microservices architecture and cloud-based deployment.
• Expertise in Spring Framework, Spring Boot, and CXF
• Experience in developing and optimizing applications for high-volume, multi-threaded environments
• Solid understanding of financial domain applications, sales, and trading platforms
• Proficiency in working with relational databases (Sybase preferred)
• Familiarity with Unix/Linux environments and shell scripting.
• Strong analytical, problem-solving, and communication skills.
• Ability to articulate and present design ideas effectively.

Role overview:

• Must have About 5 - 11 years and at least 3 years relevant experience with Bigdata. 
• Must have Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with huge amounts of data. 
• Must have experience in Hadoop, Hive, Spark with Scala with good experience in performance tuning and debugging issues.
• Good to have any stream processing Spark/Java Kafka. 
• Must have experience in design and development of Big data projects.
• Good knowledge in Functional programming and OOP concepts, SOLID principles, design patterns for developing scalable applications. 
• Familiarity with build tools like Maven. 
• Must have experience with any RDBMS and at least one SQL database preferably PostgresSQL
• Must have experience writing unit and integration tests using scaliest
• Must have experience using any versioning control system - Git 
• Must have experience with CI / CD pipeline – Jenkins is a plus  
• Basic hands-on experience in one of the cloud provider (AWS/Azure) is a plus
• Databricks Spark certification is a plus.

What would you do here:

As a Software Development Engineer 2 you will be responsible for expanding and optimising our data and data pipeline architecture as well as optimising data flow and collection for cross-functional teams. The ideal candidate is an experienced data pipeline design and data wrangler who enjoys optimising data systems and building them from the ground up. The Data Engineer will lead our software developers on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. They must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of optimising or even re-designing our company’s data architecture to support our next generation of products and data initiatives.

Responsibilities:

•Create and maintain optimal data pipeline architecture

•Assemble large complex data sets that meet functional / non-functional business requirements.

•Identify design and implement internal process improvements: automating manual processes optimising data delivery, coordinating to re-design infrastructure for greater scalability etc.

•Work with stakeholders including the Executive Product Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.

•Keep our data separated and secure

•Work with data and analytics experts to strive for greater functionality in our data systems.

- Support PROD systems

Job Title: Senior Developer – ServiceNow (TSM/CSM – Telecom Domain)

Role Overview:

We are seeking a highly skilled Senior ServiceNow Developer with a strong background in either Telecommunication Service Management (TSM) or Customer Service Management (CSM), with hands-on telecom domain experience. This is a technical lead role focused on developing scalable, maintainable ServiceNow applications and integrations tailored for communication service providers (CSPs).

The ideal candidate will have at least 5 years of experience in ServiceNow development, solid scripting and integration expertise, and deep understanding of ITIL processes and telecom service modeling.

⚠️ Note: We are specifically looking for candidates with practical experience in CMDB development and the TSM/CSM domain. Prior candidates with limited hands-on experience or inability to demonstrate scripting proficiency will not be considered.

Key Responsibilities:

• Lead configuration and customization of ServiceNow modules – primarily TSM (Change, Problem, Incident, Service Order Management, Technical Catalog, Inventory) or CSM in telecom use cases
• Work closely with architects and business analysts to implement solutions aligned with CSDM, telecom data models, and TM Forum frameworks
• Develop REST/SOAP-based integrations with external OSS/BSS platforms, network management systems, and other IT tools
• Write clean, efficient JavaScript-based scripts (Business Rules, Script Includes, UI Policies, Client Scripts, etc.)
• Build and manage Service Portals, Catalog Items, and associated workflows using Flow Designer and IntegrationHub
• Design and implement CMDB structures relevant to telecom resources (CFS/RFS layers) and manage relationships via CI classes
• Implement automated testing (ATF) and follow CI/CD best practices using update sets and DevOps tools
• Troubleshoot complex production issues across TSM/CSM workflows and propose platform optimizations
• Mentor junior developers and contribute to platform documentation, review processes, and governance best practices

Required Skills & Experience:

• 5+ years of ServiceNow development experience, with a minimum of:
• 2+ years in ServiceNow TSM (preferred)
• Or CSM module experience with telecom domain projects
• Deep expertise in ServiceNow APIs, custom scripting, and REST/SOAP integrations
• Strong understanding of telecom service modeling (CFS/RFS/resource mapping)
• Hands-on experience with:
• CMDB and CSDM modeling for telecom services
• Incident, Change, Problem, Case Management workflows
• Service Portals, Business Rules, Client Scripts, UI Policies
• Experience implementing Service Order Management, Service Inventory, and Technical Catalog in telecom
• Familiarity with TM Forum APIs and standards (eTOM, SID, TMF620, TMF641)
• Knowledge of ITIL processes and best practices for support and service delivery

Preferred Qualifications:

• ServiceNow Certifications:
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Certified Implementation Specialist – TSM or CSM
• Prior experience with OSS/BSS systems like Amdocs, Netcracker, Ericsson, or Nokia
• Exposure to 5G, SDN/NFV, network slicing, or cloud-native network architectures
• Experience with Automated Test Framework (ATF), Scoped Apps, and UI Builder

⚠️ Important Candidate Evaluation Notes:

• Candidates must demonstrate hands-on experience in:
• TSM or CSM in a telecom setting
• CMDB development and customization
• Scripting and API development (evaluated during technical screening)
• Candidates unable to clearly articulate their work in TSM/CSM modules or complete basic script evaluations will not move forward

Job Description for Digital Marketing Executive

• Contribute to the development of an overall strategy for digital marketing.
• Develop and implement digital marketing campaigns across a broad range of media (SEO, SEM, social media, email, mobile, display).
• Provide management and maintenance to the company’s owned media, such as websites, mobile apps, and CRM/email software.
• Creating engaging and relevant digital content for distribution across a variety of digital platforms.
• Campaign management for social media.
• Management of digital advertising campaigns.
• Campaign management for search engine optimization.
• Ensure that conversions, pixels, and events are tracked on the website and across various digital platforms.
• Identify market trends, the brand’s audience, and competitors, along with the entire consumer journey to increase engagement and conversion.
• To develop optimization plans, analyze data from digital marketing analytics reports, and share insights with team members.
• Share insights with the rest of the team on new technologies, emerging digital tools, and digital marketing trends.

Requirements for Digital marketing executive

The following qualifications are required if you are applying for a digital marketing executive job position:

• An undergraduate or graduate degree in marketing or a related field is required.
• Experience, ideally within the industry, in digital marketing.
• Independently handling the content.
• Efforts to lead and manage SEO/SEM, marketing databases, email campaigns, social media campaigns, and display advertising campaigns.
• Optimization of landing pages and conversion funnels.
• Multivariate and A/B testing experience.
• The digital marketing executive job role needs an understanding of ad serving tools.
• Knowledge of how to set up and optimize PPC campaigns across all major search engines.
• Having a working understanding of HTML, CSS, as well as JavaScript.

• Actively work with Product Managers to scope out and plan projects
• Be actively involved in hiring and growing our engineering team
• Plan and organize sprints with a highly ambitious group of engineers
• Actively work with engineers helping them break roadblocks throughout the sprints
• Involved in building and reviewing Project Architecture
• Actively review Code, Product and API Specifications
• Develop engineers on the team and help them advance in their careers
• Care about agility as much you care about scalability and availability
• Build and help us evolve our culture
• Teams at Our Company is expected to be comfortable working across the stack, delivering new features and products from start to finish
• Most products are Ruby on Rails applications with ReactJS frontends. We have PostgreSQL for most of our storage, and everything is hosted on AWS

• Clear and influential in both, writing and person
• Being a role model for the team
• Bringing-in the experience of building and scaling system to 100x
• Programming expert - help team resolve programming related issues as quickly as possible and introduce the team to better ways of building products.

• Opportunity to work with "India’s leading B2B" E-commerce venture. The company grew its revenue by more than 5.5x last year to reach to a 350 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Us.
• Opportunity to work with most dynamic individuals in Asia recognized under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL
• Our Company is featured in LinkedIn Top Startups 2019: The 25 hottest Indian companies to work for!
• Working here translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment
• Our company has been awarded as the most Disruptive Procurement Startup of the year - 2017
• Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company
• The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce

1. Work across the entire landscape that spans network, compute, storage, databases, applications, and business domain
2. Use the Big Data and AI-driven features of vuSmartMaps to provide solutions that will enable customers to improve the end-user experience for their applications
3. Create detailed designs, solutions and validate with internal engineering and customer teams, and establish a good network of relationships with customers and experts
4. Understand the application architecture and transaction-level workflow to identify touchpoints and metrics to be monitored and analyzed
5. Analytics and analysis of data and provide insights and recommendations
6. Constantly stay ahead in communicating with customers. Manage planning and execution of platform implementation at customer sites.
7. Work with the product team in developing new features, identifying solution gaps, etc.​
8. Interest and aptitude in learning new technologies - Big Data, no SQL databases, Elastic Search, Mongo DB, DevOps.​

1. At least 2+ years of experience in IT Infrastructure Management
2. Experience in working with large-scale IT infra, including applications, databases, and networks.​
3. Experience in working with monitoring tools, automation tools
4. Hands-on experience in Linux and scripting.
5. Knowledge/Experience in the following technologies will be an added plus:​ ​ElasticSearch, Kafka, Docker Containers, MongoDB, Big Data, SQL databases, ELK stack, REST APIs, web services, and JMX.

• Strategy Leadership – Creates the Enterprise level technical vision, sets the direction and objectives, then motivates and guides others to take actions that support the vision. Works on highly complex projects that require in-depth knowledge across multiple specialized architecture domains.
• Reference IT Architecture- Leads the development of reference technology architecture by collaborating with digital, apps, infrastructure, and security groups.
• Business Capability Model-Expert in business architecture and leads mapping of business capabilities and developing long term plans using a business capability model
• Innovation– Develop and apply knowledge and skills in specific areas of expertise such as Enterprise Mobility, Cloud, Big Data, Analytics, Digital Business, and related topics across Enterprise Architecture, IT, and business domains.  Apply knowledge and creativity to employ technology to drive business success. Run innovation pilots with emerging technologies.
• Application Portfolio Management – Lead application portfolio management across global company application portfolio and identify opportunities to retire, reinvest, upgrade and migrate applications to the cloud.
• Develops others: Acts as a leader and advocate of IT Architecture, including coaching and training staff.
• Continuous Improvement – provides a continually improving set of software and systems engineering practices that minimize development friction, enhance the effectiveness of the architecture and contribute to increasing the velocity of delivering industry-leading, quality, technology solutions. Performs complex cost/benefit analysis when researching future state capabilities. Ensures enterprise solutions are scalable and adaptable according to changing business needs. Promotes a continuous delivery pipeline and rallies the organization around a common technical vision. Advises on best practices (architecture, implementation, etc.).
• Communications - demonstrate excellent interpersonal, written, presentation, leadership, collaboration, facilitation, and negotiation skills and the ability to interact with all levels of internal and external stakeholders. Highly collaborative and able to communicate the value of the enterprise architecture to the organization. Reviews existing enterprise architecture or business processes and establish metrics for improvements, as well as the support of all architectural disciplines under their direction. Strong customer service, networking, and teaming skills. Demonstrated ability to work effectively in a team environment and interact with all levels of internal and external personnel.

• Bachelor’s degree in Computer Science, MIS, related field, or equivalent experience
• Experience working with solutions delivery teams using Agile/Scrum or similar methodologies
• Experience with enterprise systems, like eCommerce, Digital Marketing, CRM, ERP, Field Services Management, Supply Chain solutions, HR systems
• Exceptional written, verbal & presentation skills
• Exceptional interpersonal skills including collaboration, facilitation, and influencing
• 5+ years of experience partnering with business managers to develop enterprise-level technical strategies and architectures to support their objectives
• 5+ years of experience in at least three of the following disciplines – Solution architecture, infrastructure architecture, application architecture, data architecture, business architecture
• 10+ years of experience in a midsize or large corporation supporting multiple lines of business with a global presence
• 12+ years of experience in architecture, design, or development of enterprise solutions

• Advanced degree in business, computer science, computer engineering, electrical engineering, system analysis, or related field of study
• 5+ years of experience in SAP
• 5+ years of experience in Salesforce
• 5+ years of experience in Azure
• Knowledge of TOGAF and Zachman
• Ability to develop a business case with strategic and financial justifications
• Understanding of security-related regulatory requirements, such as NIST, PCI, HIPAA compliance
• Strong leadership, analytical and technical skills, experience leading multiple, complex work streams concurrently with demonstrated expertise as a technical lead on large-scale projects
• Knowledge of business process engineering principles and processes, modeling techniques (UML, Domain-Driven Design, Domain Models, Enterprise Architecture design patterns, system integration, performance testing), operating models, financial models, cost-benefit analysis, information security, and risk management

As a Software Engineer, you will participate in all aspects of software development (design, development, testing, maintenance, support) of the business’s applications. This is a hands-on development role responsible for design, implementation, and life cycle management of the product built/configured on the Huron platform.

You will also have the opportunity to work with one or more development teams that are responsible for web applications, able contribute to the design, implementation, and maintenance of applications and technologies owned by the assigned team, be delivering quality client and server-side code, markup, and CSS as needed, while adhering to best practices and standard. In addition, you’d be expected to attend all team meetings while making meaningful contributions and provide regular updates (via tools, meetings, communication, etc.) to the team lead of assigned teams.

You’ll be part of the Huron Higher Education team with opportunities to collaborate, learn and grow while impacting some of the most prestigious higher education and research institutions.

Let’s get to work – together.

• Apply Software Engineering competencies to design and develop software products.
• Solve complex technical problems with help from Lead Engineers
• Interact with key stakeholders from Product Management, Implementation and Support teams
• Develop in-depth knowledge of business processes facilitated by our software products.
• Create and execute a complete set of unit test cases.
• Interact and pair program with other Software engineers on the team to build high quality products.
• Troubleshoot deployment and resolve environmental issues in a timely manner across multiple projects.
• Work closely with the offshore development team to ensure quality standards are being met
• Be part of the scrum for dev team
• Support and update existing internal applications and services.
• Improve and implement modular, well-documented, responsive, and accessible JavaScript frontend components
• Authoring developer documentation and release notes
  
  
  

• Four-year technical degree in Computer Science, Information Technology or Information Systems or equivalent professional experience
• 3 + years of relevant experience
• Strong computer science skills and experience
• Highly proficient in .NetCore and Visual Studio
• Familiar with NextJS/React/TypeScript for front end development
• Unit testing experience with NUnit or other testing frameworks
• Familiarity in AWS Cloud Services like CloudFront, Cognito, Lambda, SNS, SES, Elastic Search, Event Bridge, S3, etc
• Familiarity with developing and using Rest API
• Familiarity with version control systems such as GIT required.
• Experience working with Postgres Aurora, DynamoDB, Elastic Cluster a plus
• Familiar in Linux
• Familiar with npm packages
• Authoring developer documentation and release notes
• Familiarity with agile development methodologies
• Ability to work independently or in a group with minimal supervision.
• Strong analytical thinking and problem-solving skills and demonstrated ability and experience in design for generality and abstraction.
• Experience is preferred in the following:
  • REST and developing RESTful APIs using the OpenAPI standard.
  • HTML 5, CSS, JavaScript, React
  • Aurora Postgress, DynamoDB
  • Developing microservices in Azure or AWS
  • Azure DevOps
  • .NET Core