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Solution Architect (Presales for Services)
Company Name: Inflow Technologies
Company Website: https://inflowtechnologies.com/
Company details
Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.
Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy and adopt IT Infrastructure solutions to facilitate their customer needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.
Inflow has an annual run-rate revenue of USD 700+ Million.
Location: Bangalore
Mode of Working: Work From Office
Days of Working: 5 Days a week
Responsibilities
Position Overview:
We are looking for a dynamic and technically proficient Presales Solution Architect to join
our Services Business Unit (BU). This role demands strong expertise in Security,
Networking and Mobility domains and will be pivotal in stitching together complex IT services deals, collaborating with sales teams, engaging with partners and customers, designing end-to-end solutions, preparing Statements of Work (SOW), and creating detailed effort
estimations.
Key Responsibilities:
Presales &Solution Design
- Act as a technical expert in Security, Networking, and Mobility for IT services solutions.
- Engage with customers and channel partners to understand business challenges and technical requirements.
- Design customized service solutions aligned with customer needs.
- Collaborate with OEMs, service delivery, and project teams for developing solution proposals.
SOW & Effort Estimation
- Prepare detailed Statement of Work (SOW) documents clearly outlining deliverables, timelines, and responsibilities.
- Conduct effort estimations based on complexity, scope, and resource requirements.
- Define delivery models (onsite/offshore/hybrid) and SLAs as per project scope.
Bid Management & Deal Structuring
- Own and manage the technical response for RFPs, RFIs, and RFQs.
- Collaborate with internal stakeholders (sales, delivery, legal, and finance) for deal structuring and pricing.
- Build compelling proposals that articulate business value and technical benefits.
Stakeholder Collaboration
- Work closely with the Sales team to position services effectively and drive revenue.
- Interface with customers to provide clarity on solutions, approach, and service capabilities.
- Maintain strong relationships with OEM partners to stay updated on technology trends and solution offerings.
Knowledge Management & Enablement
- Continuously enhance domain knowledge on latest Security, Networking, and Mobility trends and services.
- Contribute to the development of reusable solution templates, case studies, and delivery frameworks.
Experience: 8+ Yrs or relevant Experience in Solution Designing of Networking and Cybersecurity Products
Skills Needed
Required Skills & Experience:
- 8+ years of experience in Presales/Solution Architect roles within IT Services.
Strong hands-on knowledge in:
- Cybersecurity technologies: Firewalls, SIEM, Endpoint Security, Identity & Access Management.
- Networking: SD-WAN, LAN/WAN, Switching/Routing, Wireless.
- Enterprise Mobility: MDM, BYOD strategies, secure access management.
- Demonstrated experience in writing SOWs, designing solutions, and creating effort estimates.
- Deep understanding of ITIL processes and service delivery life cycle.
- Proven experience handling complex, multi-technology deals.
- Excellent presentation, communication, and stakeholder management skills.
Interview process
2 Rounds Virtual and 1 Face-to-Face
Any other additional information
- Preferred Certifications (Nice to Have):
- CCNP / CCIE / CISSP / CISM / CEH / CompTIA Security+
- TOGAF / ITIL Foundation / PMP
- OEM-specific certifications (Cisco, Fortinet, Palo Alto, etc.)
- Commitment Clause of 3 years
- Key Attributes:
- Strategic mindset with attention to detail.
- Ability to work under tight deadlines and manage multiple proposals simultaneously.
- Team player with high ownership and accountability.
Ø Deliver product value propositions and presentations to customers tuned to customer and industry needs
Ø Attend meetings with sales & business development managers; serve as a technical expert
Ø Put together business cases for the sales teams to support their proposals and assist Sales Team in Qualifying Prospects
Ø Attend to customer requests for information on RFIs and RFPs completion
Ø Provide Product Knowledge Support to the Sales Team
Ø Work closely and collaboratively with customers to position the product
Ø Ensure that the company’s product can deliver on the customer’s requirements.
Ø Work closely with customers to understand and capture detailed technical requirements.
Ø Maintain credibility through best practices knowledge in Sales Enablement space.
Ø Provide ongoing support for customers post implementation by collaboration with engagement managers.
Skills / Attributes Required
- Proven track record in a pre-sales environment within an IT / software solutions business
- Technically skilled with a customer focused mind and excellent communication skills
- Experience in developing and delivering effective presentations
- Ability to work independently and to be proactive
- Excellent analytical and troubleshooting skills
- Willingness to travel within a wide geographical area for client meetings
Responsibilities:
Ø Previous experience working within a MOBILE APP DEVELOPMENT and WEB SOLUTIONS
Ø Must be a subject matter expert with extensive software systems experience.
Ø An ability to communicate technical information to non-technical staff in a way that is easy to understand.
Ø Previous experience working for a competitor in a similar position would be a strong advantage.
Ø Previous experience in handling data in analyzing data details and accuracy and Overseeing data mapping processes
Ø Pre-sales experience in the analytics domain preferable in Banking, Retail or Communications vertical.
Ø Must have a sound technical background
Ø Must be familiar with open-source technology and components.
Ø Working knowledge of big data components
Ø Must be familiar with analytics software architecture
Ø Familiar with data warehouse, data lakes and master data management.
Ø Ability to give convincing presentations and demos in analytics.
Ø Awareness of industry landscape in analytics for banking, retail or Comms.
Qualifications:
Ø Experience in a broad range of Web Solutions and Mobile App development
Ø At least 3 years of experience in technology-related product management, product marketing, operations, sales/account management and/or consulting
-Multinational experience desirable
Ø Bachelors in Computer Science a must; MBA a plus
- Candidates must be fluent in both written and verbal English.
-Self motivated and ability to work/travel independently
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