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Job Description:

• Should have work experience in using GDS - Amadeus for Ticketing.
• Able to Issue, Reissue, Refund, Cancellation of tickets.
• Should have experience in communicating with Clients/Customers through Emails, Calls, and Chat.
• Should have Good Communication and Presentation skills.
• Should be able to improvise from time to time as per business requirements.

We have exciting Perks and Benefits which will be informed to the shortlisted candidate after the interview.

Company information:

About Kanerika

Who we are:

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions:

Kanerika has won several awards over the years, including:

·         CMMI Level 3 Appraised in 2024.

·         Best Place to Work 2022 & 2023 by Great Place to Work®.

·         Top 10 Most Recommended RPA Start-Ups in 2022 by RPA today.

·         NASSCOM Emerge 50 Award in 2014.

·         Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture.

·         Recognized for ISO 27701, 27001, SOC2, and GDPR compliances.

            ·         Featured as Top Data Analytics Services Provider by GoodFirms.

What You Will Do:

As a Data Governance Developer at Kanerika, you will be responsible for building and managing metadata, lineage, and compliance frameworks across the organization’s data ecosystem.

Key Responsibilities:

- Set up and manage Microsoft Purview accounts, collections, and access controls (RBAC).

- Integrate Purview with data sources: Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake.

- Schedule and monitor metadata scanning and classification jobs.

- Implement and maintain collection hierarchies aligned with data ownership.

- Design metadata ingestion workflows for technical, business, and operational metadata.

- Enrich data assets with business context: descriptions, glossary terms, tags.

- Synchronize metadata across tools using REST APIs, PowerShell, or ADF.

- Validate end-to-end lineage for datasets and reports (ADF → Synapse → Power BI).

- Resolve lineage gaps or failures using mapping corrections or scripts.

- Perform impact analysis to support downstream data consumers.

- Create custom classification rules for sensitive data (PII, PCI, PHI).

- Apply and manage Microsoft Purview sensitivity labels and policies.

- Integrate with Microsoft Information Protection (MIP) for DLP.

- Manage business glossary in collaboration with domain owners and stewards.

- Implement approval workflows and term governance.

- Conduct audits for glossary and metadata quality and consistency.

- Automate Purview operations using:

- PowerShell, Azure Functions, Logic Apps, REST APIs

- Build pipelines for dynamic source registration and scanning.

- Automate tagging, lineage, and glossary term mapping.

- Enable operational insights using Power BI, Synapse Link, Azure Monitor, and governance APIs.

Tools & Technologies:

- Microsoft Purview, Collibra, Atlan, Informatica Axon, IBM IG Catalog

- Experience in Microsoft Purview areas:

1. Label creation and policy management

2. Publish/Auto-labeling

3. Data Loss Prevention & Compliance handling

4. Compliance Manager, Communication Compliance, Insider Risk Management

5. Records Management, Unified Catalog, Information Barriers

6. eDiscovery, Data Map, Lifecycle Management, Compliance Alerts, Audit

7. DSPM, Data Policy

Required Qualifications:

-experience in data governance or data management.

- Strong experience in Microsoft Purview and Informatica governance tools.

- Proficient in tracking and visualizing data lineage across systems.

- Familiar with Azure Data Factory, Talend, dbt, and other integration tools.

- Understanding of data regulations: GDPR, CCPA, SOX, HIPAA.

- Ability to translate technical data governance concepts for business stakeholders.

Employee Benefits

1. Culture:

a. Open Door Policy: Encourages open communication and accessibility to management.

b. Open Office Floor Plan: Fosters a collaborative and interactive work environment.

c. Flexible Working Hours: Allows employees to have flexibility in their work schedules.

d. Employee Referral Bonus: Rewards employees for referring qualified candidates.

e. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback

2. Inclusivity and Diversity:

a. Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.

b. Mandatory POSH training: Promotes a safe and respectful work environment.

3. Health Insurance and Wellness Benefits:

a. GMC and Term Insurance: Offers medical coverage and financial protection.

b. Health Insurance: Provides coverage for medical expenses.

c. Disability Insurance: Offers financial support in case of disability.

4. Child Care & Parental Leave Benefits:

a. Company-sponsored family events: Creates opportunities for employees and their families to bond.

b. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.

c. Family Medical Leave: Offers leave for employees to take care of family members' medical needs.

5. Perks and Time-Off Benefits:

a. Company-sponsored outings: Organizes recreational activities for employees.

b. Gratuity: Provides a monetary benefit as a token of appreciation.

c. Provident Fund: Helps employees save for retirement.

d. Generous PTO: Offers more than the industry standard for paid time off.

e. Paid sick days: Allows employees to take paid time off when they are unwell.

Thanks

Main tasks

• Supervision of the CI/CD process for the automated builds and deployments of web services and web applications as well as desktop tool in the cloud and container environment
• Responsibility of the operations part of a DevOps organization especially for development in the environment of container technology and orchestration, e.g. with Kubernetes
• Installation, operation and monitoring of web applications in cloud data centers for the purpose of development of the test as well as for the operation of an own productive cloud
• Implementation of installations of the solution especially in the container context
• Introduction, maintenance and improvement of installation solutions for development in the desktop and server environment as well as in the cloud and with on-premise Kubernetes
• Maintenance of the system installation documentation and implementation of trainings

Execution of internal software tests and support of involved teams and stakeholders

• Hands on Experience with Azure DevOps.

Qualification profile

• Bachelor’s or master’s degree in communications engineering, electrical engineering, physics or comparable qualification
• Experience in software
• Installation and administration of Linux and Windows systems including network and firewalling aspects
• Experience with build and deployment automation with tools like Jenkins, Gradle, Argo, AnangoDB or similar as well as system scripting (Bash, Power-Shell, etc.)
• Interest in operation and monitoring of applications in virtualized and containerized environments in cloud and on-premise
• Server environments, especially application, web-and database servers
• Knowledge in VMware/K3D/Rancer is an advantage
• Good spoken and written knowledge of English

We are hiring a Technical Business Analyst who wants to advance their knowledge and experience in Privacy & Security. The ideal candidate will have interest and experience in data privacy and application & data security. We will be providing training resources to ramp up on privacy & security, but candidates with technical background, and interest in privacy & security are preferred.

As the successful candidate, you will be required to: 

• Gathering and documenting needs and use of data from internal and external stakeholders, including privacy requirements based on laws & regulations, document security best practices and requirements.
• Research, analyze, and document business requirements. Prepare high quality analysis such as summarizing security best practices, privacy laws, business requirements specifications, functional and technical specifications, traceability matrices, etc.
• Create user stories based on functional requirements gathered from business teams.
• Work with developers and support teams to resolve defects and environment issues
• Creating data and process workflows.
• Good communication and problem-solving skills.
• Engage and work closely with development team and stakeholders, including attending scrum meetings.

To be eligible for this role, you should possess the following: 

• Bachelor’s or Engineering Degree in Computer Science or a related field.
• 4+ years of relevant experience as a Business Analyst.
• 2+ years of experience using JIRA and Confluence.
• Should have good communication and presentation skills with the ability to adapt to a range of audiences
• Must be self-driven, self-motivated with good soft skills.
• Must have good software engineering skills, thorough knowledge of SDLC, STLC.
• Excellent organizational and time management skills
• Quick learner and attention to detail
• Portray strong analytical and problem-solving skills and the ability to work within a collaborative team environment; Ability to multi-task and manage multiple projects
• Open for new challenges and learning and flexible to work and support the team as per the business need
• Understand and analyze Business, Functional, and technical requirements of the project
• Knowledge in using any of the bug tracking tool like Bugzilla/Jira