
Job Title: Technical Support Specialist
Location: hyderabad ,coimbatore
Department: IT/Customer Support
Reports to: Technical Support Manager / IT Support Lead
Employment Type: Full-Time
Job Summary
We are looking for a highly motivated and skilled Technical Support Specialist to join our team. In this role, you will be the first point of contact for our customers and internal staff, providing assistance with software, hardware, and network-related issues. You will diagnose technical problems, offer solutions, and ensure seamless functioning of the company's systems.
Key Responsibilities
- Provide first-line support to customers via phone, email, or chat for technical issues related to hardware, software, and network.
- Troubleshoot and resolve technical problems related to both desktop and mobile devices.
- Assist with software installation, setup, configuration, and updates.
- Maintain documentation of common technical issues and solutions for future reference.
- Escalate unresolved issues to the appropriate team or department.
- Provide remote troubleshooting support for technical problems, including connectivity issues and system errors.
- Collaborate with internal teams (engineering, product, etc.) to resolve complex technical issues.
- Guide customers through step-by-step solutions and preventive measures to avoid future issues.
- Ensure customer satisfaction by following up on issues until resolution.
- Conduct regular testing, diagnostics, and maintenance to ensure smooth operations.
- Participate in training sessions to stay current with industry t

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About Newpage Solutions
Newpage Solutions is a global digital health innovation company helping people live longer, healthier lives. We partner with life sciences organizations—including pharmaceutical, biotech, and healthcare leaders—to build transformative AI and data-driven technologies addressing real-world health challenges.
From strategy and research to UX design and agile development, we deliver and validate impactful solutions using lean, human-centered practices.
We are proud to be Great Place to Work® certified for three consecutive years, hold a top Glassdoor rating, and were named among the "Top 50 Most Promising Healthcare Solution Providers" by CIOReview.
We foster creativity, continuous learning, and inclusivity, creating an environment where bold ideas thrive and make a measurable difference in people’s lives.
Newpage looks for candidates who are invested in long-term impact. Applications with a pattern of frequent job changes may not align with the values we prioritize.
Your Mission
We’re seeking a highly experienced, technically exceptional AI Development Lead to architect and deliver next-generation Generative AI and Agentic systems. You will drive end-to-end innovation—from model selection and orchestration design to scalable backend implementation—while collaborating with cross-functional teams to transform AI research into production-ready solutions.
This is an individual-contributor leadership role for someone who thrives on ownership, fast execution, and technical excellence. You will define the standards for quality, scalability, and innovation across all AI initiatives.
What You’ll Do
- Architect, build, and optimize production-grade Generative AI applications using modern frameworks such as LangChain, LlamaIndex, Semantic Kernel, or custom orchestration layers.
- Lead the design of Agentic AI frameworks (Agno, AutoGen, CrewAI, etc.), enabling intelligent, goal-driven workflows with memory, reasoning, and contextual awareness.
- Develop and deploy Retrieval-Augmented Generation (RAG) systems integrating LLMs, vector databases, and real-time data pipelines.
- Design robust prompt engineering and refinement frameworks to improve reasoning quality, adaptability, and user relevance.
- Deliver high-performance backend systems using Python (FastAPI, Flask, or similar) aligned with SOLID principles, OOP, and clean architecture.
- Own the complete SDLC, including design, implementation, code reviews, testing, CI/CD, observability, and post-deployment monitoring.
- Use AI-assisted environments (e.g., Cursor, GitHub Copilot, Claude Code) to accelerate development while maintaining code quality and maintainability.
- Collaborate closely with MLOps engineers to containerize, scale, and deploy models using Docker, Kubernetes, and modern CI/CD pipelines.
- Integrate APIs from OpenAI, Anthropic, Cohere, Mistral, or open-source LLMs (Llama 3, Mixtral, etc.).
- Leverage VectorDB such as FAISS, Pinecone, Weaviate, or Chroma for semantic search, RAG, and context retrieval.
- Develop custom tools, libraries, and frameworks that improve development velocity and reliability across AI teams.
- Partner with Product, Design, and ML teams to translate conceptual AI features into scalable user-facing products.
- Provide technical mentorship and guide team members in system design, architecture reviews, and AI best practices.
- Lead POCs, internal research experiments, and innovation sprints to explore and validate emerging AI techniques.
What You Bring
- 8+ years of total experience in software development, with at least 3 years in AI/ML systems engineering or Generative AI.
- Python experience with strong grasp of OOP, SOLID, and scalable microservice architecture.
- Proven track record developing and deploying GenAI/LLM-based systems in production.
- Hands-on work with LangChain, LlamaIndex, or custom orchestration frameworks.
- Deep familiarity with OpenAI, Anthropic, Hugging Face, or open-source LLM APIs.
- Advanced understanding of prompt construction, optimization, and evaluation techniques.
- End-to-end implementation experience using vector databases and retrieval pipelines.
- Understanding of MLOps, model serving, scaling, and monitoring workflows (e.g., BentoML, MLflow, Vertex AI, AWS Sagemaker).
- Experience with GitHub Actions, Docker, Kubernetes, and cloud-native deployments.
- Are obsessed with clean code, system scalability, and performance optimization.
- Can balance rapid prototyping with long-term maintainability.
- Excel at working independently while collaborating effectively across teams.
- Stay ahead of the curve on new AI models, frameworks, and best practices.
- Have a founder’s mindset and love solving ambiguous, high-impact technical challenges.
- Bachelor’s or Master’s in Computer Science, Machine Learning, or a related technical discipline.
What We Offer
At Newpage, we’re building a company that works smart and grows with agility—where driven individuals come together to do work that matters. We offer:
- A people-first culture – Supportive peers, open communication, and a strong sense of belonging.
- Smart, purposeful collaboration – Work with talented colleagues to create technologies that solve meaningful business challenges.
- Balance that lasts – We respect your time and support a healthy integration of work and life.
- Room to grow – Opportunities for learning, leadership, and career development, shaped around you.
- Meaningful rewards – Competitive compensation that recognizes both contribution and potential.
Role Description
We are looking for a Branding Designer / Graphic Designer to produce and oversee creative solutions to address our marketing needs. They should have in-depth knowledge of graphic design, styles and layout techniques.
You should also have experience executing marketing
projects from conception to production, including logos, theme decks, website implementation and marketing. Ultimately, they should be able to determine the requirements and delivering high-quality
pieces on tight deadlines.
Responsibilities & Personal Skills
Oversee all branding design projects, from conception to delivery
Understand the brief, participate in brainstorming and produce creative designs that result in an engaging consumer journey.
Generate ideas and design dynamic original pieces and themes for sales and events.
These should include illustrations, infographics, gifs, typography and layouts made using graphic design softwares
Collaborate with the marketing team and copywriters to understand the
exact requirements and expectations.
Translate creative thinking into imagery and copy that retains and clearly expresses the initial ideas.
Keep creative elements under control in order to deliver them on brief, on time and on budget, often to tight deadlines.
Maintain brand consistency throughout all our marketing projects.
Managing multiple design projects simultaneously while meeting deadlines
Well-versed with social media and marketing and online platform banners
Contributing to the brand strategies developed for projects including ideas that
demonstrate insight and innovation; solutions that engage audiences
Being capable of taking responsibility for owning, shaping, developing and delivering creative projects while working as part of a team and individually.
Stay up-to-date with design and fashion trends, industry developments and tools.
Qualifications & Experience
Minimum 4 6 years of experience in graphic design, branding, illustrations etc. for creative agencies, other web companies, e-commerce industry etc.
Proficient in graphic design software Adobe, Figma, etc
Good communication skills plus professional written and interpersonal skills. Ability to meet deadlines and collaborate with a team
Strong aesthetic and visual design skills with the ability to combine various colors, fonts and layouts in both static and basic motion graphics.
Attention to visual details
E-commerce background is a plus point.
Understanding the Fashion Space is a plus.
● Be the Lead Designer for a set of HomeLane customers, from the first meeting to order booking to design finalization.
● Collaborate with the customer, understand their requirements, and give them the best design solution for their home, including but not limited to, quoting, detailed designing and getting production drawings ready for manufacturing.
● Focus on, prioritise and execute multiple design projects.
● Analyse sales reports, project TAT and customer satisfaction.
● Work on weekends : Ours is a weekend business and as a Design Relationship Manager, you will have to work all weekends except one weekend, per month. You will be able to compensate for this during the week. We run a 6-day week.
Desired Education, Skills & Experience
● Minimum - 2 year Diploma in Interior Designing / Architecture from a reputed Institution.
● Minimum 3 years of work experience.
● Must have Site Experience (should be confident that proposed designs can be installed with minimum hassle at site).
● Must be customer-centric in providing solutions - proposed designs should be highly functional and great on aesthetics, still keeping in mind the customer’s budget.
● Exposure to residential projects is mandatory.
● Sketchup software knowledge.
● Ability to provide beautiful designs to customers.
● Strong communication skills - Both verbal and written communication skills to be able to construct and defend ideas / designs / pricing. Communication in English mandatory and the local language is also desirable.
● Understands back end processes (Production and Costing).
● Empathy towards customer needs-lifestyle and budget.
● Responsible (delivers on his/her commitments to the customer/team).
● Team Working skills - Needs to be able to work on projects with multiple stakeholders and so needs to be able to multitask.
● Basic Technology skills and ability to learn usage of software products.
● Aware of the competitive landscape in the city.
● Work location will be a showroom.
● Saturdays & Sundays will be working.
● Mondays will be weekly off.
Greetings!!
We are looking for a Automation test engineer for one of our premium clients
Experience: 6 to 13 years
Location: Bangalore (WFO)
JD:
' - Proficient in object-oriented design and expertise with one of the following programming languages: Python, Java
- Knowledge of at least one backend test automation frameworks (E.g., REST Assured, pytest etc.)
- Experience working with version control software (E.g. GitHub) and issue/project tracking software (E.g., Jira)
- Experience with SQL queries, stored procedures, and data analysis/validation tools such as Databricks
- Functional knowledge of working with Kafka, Amazon SQS, Kinesis datastream, Docker, Kubernets
- Some experience with Jenkins/ Spinnaker/Gitlab CICD similar build tools
'- Experience working with software development/debugging tools (E.g., Postman, curl, Chrome dev tools)
- Experienced in defining/executing/maintaining test cases and experience with building out test plans for backend services
- Good understanding of quality-related agile methodologies and tools and validated experience using both during the SDLC
- Strong verbal and written communication skills (E.g., whiteboarding/diagramming system behavior)
Relevant experience on using tools like JSP, Servlet for web applications
· MVC frame works - Struts or Spring
· Web services- SOAP and REST WebLogic, Hibernate
· Middleware technologies MQ OSB.
· Web/App Servers: Tomcat or WebLogic or JBoss
· Experience using Angular, Micro Services using Spring, jersey, Swagger
· Good knowledge of Backend and Front-end technologies
· Good knowledge of Core Java, J2EE, Ajax, Spring, Java Script, jQuery, HTML
· Good knowledge of any RDBMS database like SQL Server, Oracle, MySQL & Cluster set-up, performance benchmarking, client-side API evaluation, knowledge of various deployment strategies
· Strong knowledge with Core JAVA concepts – Exception handling, Multi-threading, Collection, String, OOPS etc…
· Advanced understanding of Windows and Linux based operating systems
· Mainly 3-4 months hands on with reverse engineering and old legacy solutions to new modern applications
· Working knowledge using REST, HTTP, TCP, SCTP protocols
· Hands-on with JAVA frameworks such as – Thread Pool Executor, Object Pooling, Logging (Log4j preferred), XML/JSON handling
Education Criteria:
· Preferred BE degree in CS, E&C, E&E
· Proficient being a J2EE Developer (courses or project done) and data analytics skills
· Flexible to work on any projects assigned
Note: Terms & Conditions
· This opportunity will be work from office
· Reporting location - Bangalore office, Vijayanagar
The Angel Broking Story
Incorporated in 1987, Angel Broking Limited is one of the largest independent full-service retail broking houses in India committed to providing accurate and widespread data for every online share trader. Angel Broking is considered as a home to the independent database on the web covering the Indian online brokerage industry. Our experience of over two decades has helped us to integrate our knowledge and expertise in the broking industry with the technology we provide to our retail clients through various platforms.
We are a technology-led financial services company providing broking and advisory services, margin funding, loans against shares (through one of our Subsidiaries, AFPL) and financial products distribution to our clients under the brand “Angel Broking”. Our broking and allied services are offered through (i) our online and digital platforms, and (ii) our network of over 15,000 Authorised Persons (the “Authorised Persons”), as of Sep 30, 2021.
We have a team of highly skilled technology and finance professionals and are currently looking for highly motivated field experts to be part of our high-energy team.
Role: Product Manager
What will you do
As Product Manager, you will play a key role in our journey to make trading & investing easily accessible and affordable to all millennials. You will be conceptualizing and executing ideas that create values for traders as well. The job will involve understanding traders & investors requirements, creating workflows, and coordinating with design, engineering, marketing & operation teams.
Roles & Responsibilities
- Define, understand & identify key success metrics.
- Track and analyze performance and constantly identify improvements to drive maximum usage and achieve business objectives
- Design & own product roadmap. Ensure steady execution of product life cycle processes from idea to final launch
- Collaborate with design team and guide their investments for research, prototyping, experimentation, and overall design thinking
- Collaborate with Data Analytics team and guide their investments in data analysis for a high impact conversational, prediction, and personalization strategy
- Coordinate with internal business verticals to collect requirements and convert them into clear actionable items
- Manage daily interaction with the tech team to clear their doubts if any in the requirements documents.
- Own features and experiments end-to-end, including writing product specs, creating wireframes, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company.
- Gather, review, and interpret qualitative & quantitative data to uncover new product insights.
- Ability to drive PAT, DAT & UAT along with QA team
- Take product ownership through the entire development cycle, from concept, design and development, through to launch and achieving business impact
- Ability to take initiative and address something hands-on, you persevere when others give up.
What we are looking for
- Engineering and / Management degree from a Tier 1 institution.
- We are looking for developer turned Product Manager with 1-6 years of experience in Product Management. (Preferably 1+ years of Hands of Application development (in Java / C++ / or any other programing language))
- Experience in the B2C/B2B segment
- Data-driven decision-making ability
- Sharp User Research skills - conducting Usability Testing, User interviews, Card Sorting & A/B Testing
- Obsession with the mission to improve customer experience
- Prior experience in understanding & working with APIs driven businesses and leading B2C mobile applications.
- Ability to conceptualize, manage and prioritise tasks
- Excellent Stakeholder management skills
- Amazing verbal and written communication skills
What you get :
- Chance to play a pivotal role in building the next-gen fintech product
- Top tier scale from Day 1 - related battle scars / glory
- Work with other world class talent ( ex Amazon, Uber, Google, Walmart Labs)
- Still be based out anywhere you wish - You can Work from Anywhere #WFA}
If you are #superpumped about the role, we would love to connect with you! APPLY NOW
Hi
We have an Excellent Job Opening for "Business Analyst Role" with one of the Product Based Organization for Remotly Supporting Mode & for Mumbai Location.
Job Description
Job Responsibilities:
- Passion for converting data to insights, building frameworks for decision making, high attention to details and data fidelity
- Define the business problem and properly structure the solution.
- Build reports, dashboards and metrics to monitor the performance.
- Work with cross functional stakeholders like Product, Tech, Ops, sales etc. to take data driven decisions and help leadership in strategic planning.
- Analyse metrics, key indicators and other available data sources to discover the root causes of process defects.
- Support business development and help to create efficient designs and solution processes.
- Drive business metrics and goals, track and measure activities.
- Determine efficient utilisation of resources
- Ownership of new initiatives.
Requirements:
- B Tech/BE in Computer Science or equivalent from a tier 1 college with 3 to 5 years of experience
- Excellent analytical and problem solving skills.
- Ability to present your beliefs clearly and compellingly, verbally and in written form.
- Proficiency in SQL, R/Python.
- Knowledge of data mining techniques like time series forecasting, regression, classification and clustering techniques is a plus
- Demonstrated ability to work independently in a highly demanding and ambiguous environment.
Please let us know if you are interested in the above opening and if interested please let us know your
Current CTC :
Expected CTC :
Notice Period :
Relevant experience in Python / R Programming :
Relevant experience in SQL:
Relevant experience in Data Mining Technques:
Regards,
Ashwini
What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like Angularjs have in common? They all use BrowserStack, as do over 25,000 other customers!BrowserStack is the innovation leader in the fast-growing market for automated application testing.
Since launching in 2011, our mission has been bold yet simple: To be the testing infrastructure for the internet. 6 years and billions of tests later, we are ready for our next phase of hyper-growth. Bootstrapped for the first 6 years, we continue to be profitable since inception with a near exponential growth in customers around the globe. Recently, we closed $50M in Series A funding from Accel.
We are looking for smart, innovative, and driven people to join us on the journey to creating the next great B2B SaaS company. Reporting to the Sales Manager, you will be part of a growing, high-performing team that delivers world-class results and learns from a team of seasoned entrepreneurs and sales experts. This will be a hands-on position in a typical start-up environment, so we are looking for a motivated self-starter who isn't afraid to roll-up their sleeves and contributes across many different functions.
Job Responsibilities:-
Generate sales revenue through prospecting, nurturing and closing business in the Enterprise Segment
Build and manage your sales pipeline for strong coverage ratios; achieve quarterly revenue targets
Manage the entire account lifecycle from account strategy, customer engagement, solution development and contract negotiation; meet or exceed quarterly revenue quota
Develop, maintain and grow executive relationships in your target account to expand revenue potential
Work with all levels of GTM leadership to continuously improve key sales management processes like territory planning, lead/pipeline/opportunity management and KPI reporting
Maintain excellent data discipline in salesforce.com for your book of business
Requirements- 2 - 5 years of quantifiable, new logo acquisition sales in B2B software with a strong track record of success; experience with full lifecycle of enterprise sales from qualification, solution definition to closing
- Strong willingness and ability to uncover opportunities by communicating a highly differentiated value proposition to open doors at new accounts or expand deals at existing accounts
excellent verbal and written communication skills with strong phone/video conference presence
- Persistent and optimistic problem solver with a vibrant, assertive and energetic attitude, strong work ethic and driven to succeed
- Passionate about Internet technologies, SaaS
extreme customer centricity and empathy; strong desire to work in a fast-paced, self-directed start-up environment
- Humble yet strong leader with a bias for action; team player who can inspire others to greatness










