Product Designer (UI/UX/ Grpahics)

Job Title: Customer Support Executive – ERP Software (Accounting / GST)

Company: Torero Softwares Ltd

Location: Lower Parel East, Mumbai (10-minute walk from station)

Job Type: Full-time | Work from Office

Fixed Working Hours: Monday to Saturday, 10:00 AM – 7:00 PM

Job Description

Your role will be to provide support to existing customers in using our ERP software. The role includes solving software queries, assisting with basic accounting and GST queries, and providing remote support when required.

Key Responsibilities

• Handle customer support calls and resolve their queries
• Guide customers on ERP software usage
• Assist with basic accounting entries, billing, and GST questions
• Provide remote support using AnyDesk or UltraViewer
• Ensure timely resolution of customer issues

Eligibility Criteria

• Basic knowledge of accounting
• Good communication skills in Hindi and English
• Customer support experience (preferred)
• Freshers with accounting knowledge can apply
• Basic computer knowledge

What We Offer

• Complete software training
• Stable job with growth opportunities
• Supportive and professional work environment

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Mission

Own architecture across web + backend, ship reliably, and establish patterns the team can scale on.

Responsibilities

• Lead system architecture for Next.js (web) and FastAPI (backend); own code quality, reviews, and release cadence.
• Build and maintain the web app (marketing, auth, dashboard) and a shared TS SDK (@revilo/contracts, @revilo/sdk).
• Integrate Stripe, Maps, analytics; enforce accessibility and performance baselines.
• Define CI/CD (GitHub Actions), containerization (Docker), env/promotions (staging → prod).
• Partner with Mobile and AI engineers on API/tool schemas and developer experience.

Requirements

• 6–10+ years; expert TypeScript, strong Python.
• Next.js (App Router), TanStack Query, shadcn/ui; FastAPI, Postgres, pydantic/SQLModel.
• Auth (OTP/JWT/OAuth), payments, caching, pagination, API versioning.
• Practical CI/CD and observability (logs/metrics/traces).

Nice-to-haves

• OpenAPI typegen (Zod), feature flags, background jobs/queues, Vercel/EAS.

Key Outcomes (ongoing)

• Stable architecture with typed contracts; <2% crash/error on web, p95 API latency in budget, reliable weekly releases.

Required Capabilities:-

Primary Skills: .Net Core, ReactJS, Azure (Azure, Key Vault , Azure Function, Azure service bus, Azure Blob storage, Cosmos, App insights, App services)

• Significant software development experience in front-end, back-end, and cloud automation.
• Agile team experience, following best practices for architecture, design, and testing with high code quality.
• Proficient in .Net/C# programming and React.
• Strong SQL Server skills.
• Familiar with Redis.
• Knowledge of CI/CD pipelines.
• Understanding of Azure Storage accounts and service bus.
• Experience with Azure or other cloud hosting.
• Familiarity with Entity Framework.
• Expertise in .Net API

Key Responsibilities & Activities

1. Requirement Gathering & Analysis

○ Engage with clients to understand their business processes and objectives.

○ Conduct in-depth analysis of client requirements to identify specific needs.

○ Provide process consulting by mapping ‘as-is’ and ‘to-be’ processes to ensure maximum utilization of standard Odoo features.

2. Odoo Setup & Configuration

○ Set up Odoo environments based on the customer’s hosting preferences.

○ Configure Odoo applications to align with client-specific business workflows.

○ Set up companies, users, and access rights based on organizational structure and security needs.

3. Functional Architecting (for Customization Requirements)

○ Conduct GAP analysis to identify business requirements that necessitate custom development.

○ Define functional workflows for business processes requiring customization.

○ Draft user stories or detailed functional specifications to guide the technical team.

4. Data Migration

○ Plan and execute data migration strategies from legacy systems to Odoo.

○ Perform data imports (via templates or scripts) and validate data accuracy post-migration.

○ Troubleshoot and resolve any data-related discrepancies.

5. Training

○ Conduct end-user training sessions on both standard and customized Odoo features.

○ Develop training materials and user documentation for effective onboarding.

○ Provide ongoing support and address user queries during the training phase.

6. Testing

○ Perform functional testing to ensure quality before delivering features to the client.

○ Support clients during User Acceptance Testing (UAT) and follow up to ensure completion.

○ Define success criteria for user stories involving development or customization.

7. Go-live

○ Plan and execute cutover activities for go-live.

○ Ensure smooth transition and provide immediate support during the go-live period.

○ Maintain high availability and responsiveness during this critical phase.

8. Support

○ Provide ongoing support to end-users after implementation.

○ Resolve functional issues and respond to support requests promptly.

○ Ensure service levels are maintained in accordance with agreed SLAs.

9. Documentation

○ Create and maintain Business Requirement Documents (BRDs) and Functional Specifications (FSDs/User Stories).

○ Prepare user guides and manuals for custom-developed features. ○ Ensure documentation remains up-to-date with ongoing changes and improvements.

10. Stakeholder Communication

○ Maintain proactive and transparent communication with clients regarding project progress.

○ Conduct regular project review meetings to ensure alignment with client expectations.

11. Project Management

○ Manage project timelines, milestones, and deliverables to ensure successful implementation.

○ Utilize Aktiv's project management system for tracking tasks and logging timesheets.

12. Team Collaboration

○ Work closely with developers, technical leads, and other consultants to deliver integrated solutions.

○ Participate in regular internal meetings to align project activities.

○ Support the sales team during pre-sales by providing expert consultation.

13. Strategic Involvement

○ Contribute to continuous improvement initiatives for internal processes & systems and project delivery standards.

○ Assist in the creation of Standard Operating Procedures (SOPs).

○ Mentor junior consultants or business analysts and support their development through structured training plans.

Hiring Unity Game Developer

Job location: Jaipur (Work from Office)

Responsiblity:

• Implement game functionality as per communicated design
• Translate design specification into functional game
• Communicate with other team members to establish effective pipeline and integrate media assets
• Design, build, and maintain efficient, reusable, and reliable code
• Ensure the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to address and mitigate these problems
• Help maintain code quality, organization, and automatization

Candidate Requirement:

Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and

user session management

Familiarity with level design and planning

Experience with game physics and particle systems

Experience with mobile and console game development

Experience optimizing memory and space usage for support of older hardware

Experience with 3D is a plus

Prior experience with a well-known mobile title or AAA titles are a significant asset

Ability to constantly learn and stay in touch with evolving game standards and development technologies

Strong understanding of object-oriented programming

Familiarity with current design and architectural patterns

Knack for writing clean, readable, and easily maintainable code

Experience implementing automated testing platforms and unit tests

Having good Knowledge of C# With

OOPs overview

Classes and Objects

Constructor and Destructor

Function Overloading

Encapsulation

Inheritance

Interface

Polymorphism

‍Expected to manage the product plan, engineering, and delivery of Plum Integration activities. Plum is a rewarding and incentive infrastructure for businesses. It's a unified integrated suite of products to handle various rewarding use cases for consumers, sales, channel partners, and employees. 31% of the total tech team is aligned towards this product and comprises 32 members within Plum Tech, Quality, Design, and Product management. The annual FY 2019-20 revenue for Plum was $ 40MN and is showing high growth potential this year as well. The product has a good mix of both domestic and international clientele and is expanding. The role will be based out of our head office in Bangalore, Karnataka however we are open to discuss the option of remote working with 25 - 50% travel.‍

• Scope and lead technology with the right product and business metrics.
• Directly contribute to product development by writing code if required.
• Architect systems for scale and stability.
• Serve as a role model for our high engineering standards and bring consistency to the many codebases and processes you will encounter.
• Collaborate with stakeholders across disciplines like sales, customers, product, design, and customer success.
• Code reviews and feedback.
• Build simple solutions and designs over complex ones and have a good intuition for what is lasting and scalable.
• Define a process for maintaining a healthy engineering culture (Cadence for one-on-ones, meeting structures, HLDs, Best Practices In development, etc.).

• Manage a senior tech team of more than 5 direct and 10 indirect developers.
• Should have experience in handling e-commerce applications at scale.
• Should have experience working with applications like HubSpot salesforce and other CRM.
• Should have experience in B2B integrations.
• Should have at least 10+ years of experience in software development, agile processes for international e-commerce businesses.
• Should be extremely hands-on, with an Automate as much as possible mind set full-stack developer.
• Should exhibit skills to build a good engineering team and culture.
• Should be able to handle the chaos with product planning, prioritizing, customer-first approach.
• Technical proficiency
• Frameworks like React, React Native, Node.js, GraphQL
• Databases technologies like Elasticsearch, Redis, MySQL, MongoDB, Kafka
• Dev ops to manage and architect infra - AWS, CI/CD (Jenkins)
• System Architecture w.r.t Microservices, Cloud Development, DB Administration, Data Modeling
• Understanding of security principles and possible attacks and mitigate them.

‍You will lead the Plum Integration Engineering team and work in close conjunction with the Tech leads of Plum with some cross-functional stake with other products. Your will report to the CTO directly.

Job description

• · Experience in Mobile App Testing - Android and IOS
• · Possess good exposure on Functional, Integration, Installation, Upgrade, Compatibility, GUI, Smoke, Accessibility, Ad hoc, and Regression testing. And also well versed with Persona-based testing.
• · Familiarity with NoSQL databases such as MongoDB for Database Testing
• · Experience in testing API's using Postman
• · Should have used tools like Xcode, Android Studio.
• · Own communication throughout the sprint/release cycle, quality and delivery of the entire feature.
• · Performance testing and benchmarking.
• · Familiarity with Agile development.
• · Logic and problem-solving aptitude.
• · Knowledge of automation tools like Selenium, Appium along with any programming language like JAVA/Python is plus
  
  

Responsibilities

• · Analyze and review system specifications.
• · Collaborate with developers to build test cases
• · Execute test cases and analyze results.
• · Find bugs early in the product development lifecycle and report issues.
• · Document and communicate the results of the test cases.
• · Review the product code.
• · Knowledge of capturing and diagnosing server logs.

Key Requirements:

• Prior experience in content marketing, content growth, and SEO
• Working knowledge of search engine optimization practices
• Outstanding ability to think creatively, strategically, and identify and resolve problems
• Excellent verbal and written communication skill
• Ability to work within a team and independently
• Familiarization Google analytics
• Experience with website optimization tools
• Strong organizational, time management, and analytical skills

Responsibilities:

• Reviewing and analyzing client sites for areas that can be improved and optimized
• Preparing detailed strategy reports
• Identifying powerful keywords to drive the most valuable traffic
• Running PPC campaigns
• Writing powerful calls-to-action to convert visitors
• Filling websites and other content with effective keywords
• Writing effective SEO content for blogs, websites and social media accounts
• Developing link building strategies>
• Analyzing keywords and SEO techniques used by competitors
• Keeping updated on both white hat and black hat SEO strategies to avoid stay within search engine guidelines
• Compiling and presenting SEO guidelines