senior penetration tester

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

Roles and Responsibilities:

Perform detailed feature requirements analysis along with a team of Senior Developers, 

define system functionality, work on system design and document the same

● Design/Develop/Improve Cogno AI’s backend infrastructure and stack and build fault￾tolerant, scalable and real-time distributed system

● Own the design, development and deployment of code to improve product and platform 

functionality

● Taking initiative and giving ideas for improving the processes in the technology team 

would lead to better performance of the team and result in robust solutions

● Writing high-performance, reliable and maintainable code

● Support team with timely analysis and debugging of operational issues

● Emphasis on automation and scripting

● Cross-functional communication to deliver projects

● Mentor junior team members technically and manage a team of software engineers

● Taking interviews and making tests for hiring people in the technology team

What do we look for?

The following are the important eligibility requirements for this Job:

● Bachelor's or Master's degree in computer science or equivalent.

● 5+ years of experience working as a software engineer, preferably in a product-based 

company.

● Experience working with major cloud solutions AWS (preferred), Azure, and GCP.

● Familiarity with 3-Tier, microservices architecture and distributed systems

● Experience with the design & development of RESTful services

● Experience with developing Linux-based applications, networking and scripting.

● Experience with different data stores, data modelling and scaling them

● Familiarity with data stores such as PostgreSQL, MySQL, Mongo-DB etc.

● 4+ years of experience with web frameworks (preferably Django, Flask etc.)

● Good understanding of data structures, multi-threading and concurrency concepts.

● Experience with DevOps tools like Jenkins, Ansible, Kubernetes, and Git is a plus.

● Familiarity with elastic search queries and visualization tools like grafana, kibana

● Strong networking fundamentals: Firewalls, Proxies, DNS, Load Balancing, etc.

● Strong analytical and problem-solving skills.

● Excellent written and verbal communication skills.

● Team player, flexible and able to work in a fast-paced environment.

● End-to-end ownership of the product. You own what you develop.

About Corridor Platforms

Corridor Platforms is a leader in next-generation risk decisioning and responsible AI governance, empowering banks and lenders to build transparent, compliant, and data-driven solutions. Our platforms combine advanced analytics, real-time data integration, and GenAI to support complex financial decision workflows for regulated industries.

Role Overview

As a Backend Engineer at Corridor Platforms, you will:

• Architect, develop, and maintain backend components for our Risk Decisioning Platform.
• Build and orchestrate scalable backend services that automate, optimize, and monitor high-value credit and risk decisions in real time.
• Integrate with ORM layers – such as SQLAlchemy – and multi RDBMS solutions (Postgres, MySQL, Oracle, MSSQL, etc) to ensure data integrity, scalability, and compliance.
• Collaborate closely with Product Team, Data Scientists, QA Teams to create extensible APIs, workflow automation, and AI governance features.
• Architect workflows for privacy, auditability, versioned traceability, and role-based access control, ensuring adherence to regulatory frameworks.
• Take ownership from requirements to deployment, seeing your code deliver real impact in the lives of customers and end users.

Technical Skills

• Languages: Python 3.9+, SQL, JavaScript/TypeScript, Angular
• Frameworks: Flask, SQLAlchemy, Celery, Marshmallow, Apache Spark
• Databases: PostgreSQL, Oracle, SQL Server, Redis
• Tools: pytest, Docker, Git, Nx
• Cloud: Experience with AWS, Azure, or GCP preferred
• Monitoring: Familiarity with OpenTelemetry and logging frameworks

Why Join Us?

• Cutting-Edge Tech: Work hands-on with the latest AI, cloud-native workflows, and big data tools—all within a single compliant platform.
• End-to-End Impact: Contribute to mission-critical backend systems, from core data models to live production decision services.
• Innovation at Scale: Engineer solutions that process vast data volumes, helping financial institutions innovate safely and effectively.
• Mission-Driven: Join a passionate team advancing fair, transparent, and compliant risk decisioning at the forefront of fintech and AI governance.

What We’re Looking For

• Proficiency in Python, SQLAlchemy (or similar ORM), and SQL databases.
• Experience developing and maintaining scalable backend services, including API, data orchestration, ML workflows,  and workflow automation.
• Solid understanding of data modeling, distributed systems, and backend architecture for regulated environments.
• Curiosity and drive to work at the intersection of AI/ML, fintech, and regulatory technology.
• Experience mentoring and guiding junior developers.

Ready to build backends that shape the future of decision intelligence and responsible AI?

Apply now and become part of the innovation at Corridor Platforms!

Full job description

Job Title : Technical Content Writer

Experience : 1 - 2 years

Job Location : Madurai (On-site)

We are seeking an experienced candidate to support PhD scholars across all departments in high-quality academic paper writing.

Job Description:

• Strong skills in academic and technical writing, including experience in analysing the nature of the work.
• High level of accuracy and attention to detail in writing and editing.
• Good written and verbal communication skills.
• Ability to manage multiple projects and meet deadlines.
• Strong commitment to participation and excitement to recognize risk.
• Possess thorough knowledge of the education field and write the research materials according to client needs.
• Achieve and maintain relevant product knowledge.
• You will assist in creating high-quality academic content that aligns with our research initiatives and promotes our mission

Key Responsibilities:

• Conduct literature reviews and gather data from credible sources.
• Analyze research findings using statistical/analytical tools.
• Collaborate with researchers and faculty to refine methodologies.
• Write and edit academic/technical content (reports, papers, articles).
• Ensure accuracy, originality, and adherence to citation standards.
• Translate complex topics into clear, structured content.
• Maintain organized documentation and research databases.
• Deliver high-quality outputs within deadlines.
• Coordinate with editorial/research teams to meet project goals.

Roles & Responsibility:

• Collaborate effectively as a team player, quick learner, and proactive self-starter.
• Set clear goals, monitor team performance, and ensure timely delivery of quality research outputs.
• Conduct in-depth research on technology, innovation, and related fields.
• Review, edit, and refine content for clarity, coherence, and academic standards.
• Demonstrate expert-level English writing with strong technical and innovative content development skills.
• Maintain up-to-date knowledge of research activities and emerging trends.
• Coordinate with project managers to allocate resources, prioritize tasks, and meet deadlines.
• Exhibit strong verbal and written communication, technical writing, and editing skills.

Qualifications & Skills:

• Any Bachelor’s or Master’s degree
• Strong analytical and critical thinking.
• Academic writing and documentation skills.
• Familiarity with research tools (SPSS, Python, R, Excel, etc.).
• Knowledge of referencing styles and academic standards.
• Attention to detail and ability to work with complex data.

Why Join Us?

• Opportunity to work on diverse academic and technical projects.
• Growth-oriented work environment.
• Competitive pay and rewards based on performance.
• Opportunities for professional development and advancement.
• A workplace that encourages teamwork and inclusion

Role: Data Engineer  
Company: PayU

Location: Bangalore/ Mumbai

Experience : 2-5 yrs

About Company:

PayU is the payments and fintech business of Prosus, a global consumer internet group and one of the largest technology investors in the world. Operating and investing globally in markets with long-term growth potential, Prosus builds leading consumer internet companies that empower people and enrich communities.

The leading online payment service provider in 36 countries, PayU is dedicated to creating a fast, simple and efficient payment process for merchants and buyers. Focused on empowering people through financial services and creating a world without financial borders where everyone can prosper, PayU is one of the biggest investors in the fintech space globally, with investments totalling $700 million- to date. PayU also specializes in credit products and services for emerging markets across the globe. We are dedicated to removing risks to merchants, allowing consumers to use credit in ways that suit them and enabling a greater number of global citizens to access credit services.

Our local operations in Asia, Central and Eastern Europe, Latin America, the Middle East, Africa and South East Asia enable us to combine the expertise of high growth companies with our own unique local knowledge and technology to ensure that our customers have access to the best financial services.

India is the biggest market for PayU globally and the company has already invested $400 million in this region in last 4 years. PayU in its next phase of growth is developing a full regional fintech ecosystem providing multiple digital financial services in one integrated experience. We are going to do this through 3 mechanisms: build, co-build/partner; select strategic investments. 

PayU supports over 350,000+ merchants and millions of consumers making payments online with over 250 payment methods and 1,800+ payment specialists. The markets in which PayU operates represent a potential consumer base of nearly 2.3 billion people and a huge growth potential for merchants. 

Job responsibilities:

• Design infrastructure for data, especially for but not limited to consumption in machine learning applications 
• Define database architecture needed to combine and link data, and ensure integrity across different sources 
• Ensure performance of data systems for machine learning to customer-facing web and mobile applications using cutting-edge open source frameworks, to highly available RESTful services, to back-end Java based systems 
• Work with large, fast, complex data sets to solve difficult, non-routine analysis problems, applying advanced data handling techniques if needed 
• Build data pipelines, includes implementing, testing, and maintaining infrastructural components related to the data engineering stack.
• Work closely with Data Engineers, ML Engineers and SREs to gather data engineering requirements to prototype, develop, validate and deploy data science and machine learning solutions

Requirements to be successful in this role: 

• Strong knowledge and experience in Python, Pandas, Data wrangling, ETL processes, statistics, data visualisation, Data Modelling and Informatica.
• Strong experience with scalable compute solutions such as in Kafka, Snowflake
• Strong experience with workflow management libraries and tools such as Airflow, AWS Step Functions etc. 
• Strong experience with data engineering practices (i.e. data ingestion pipelines and ETL) 
• A good understanding of machine learning methods, algorithms, pipelines, testing practices and frameworks 
• Preferred) MEng/MSc/PhD degree in computer science, engineering, mathematics, physics, or equivalent (preference: DS/ AI) 
• Experience with designing and implementing tools that support sharing of data, code, practices across organizations at scale 

We are actively hiring freshers with good English communication skills and a willingness to create a career in IT sales

Job Title: IT Sales Lead Gen

Experience: Fresher (with excellent communication) , both written / verbal

Location: Noida Sec 63 (WFO)

Qualifications: BA(Eng. Hons.)/BBA/MBA

Roles & Responsibilities:

Understanding and knowledge of trending and new technologies for web and mobile.

Will learn to generate international IT leads

Will learn to Identify sales opportunities and create a healthy sales funnel.

A candidate should have excellent communication skills and written skills.

The candidate must be familiar with technologies.

Will learn to acquire leads by client interaction and bidding.

Should be able to get Brainstorming new ideas to increase sales.

Having good communication, proven presentation, negotiation, and interpersonal skills.

Researching prospects and generating leads.

Participating in sales team meetings.

About us: Nexopay helps transforming digital payments and enabling instant financing for parents, across schools and colleges world-wide.

Responsibilities:

• Lead product development and integration efforts
• Lead interactions with clients and integrations partners
• Work with development leads so that product requirements are understood

• Explore new ways of improving existing services and products
• Identify and present innovative product solutions

Requirements:

• Proven track record of technical product management
• Must have lead 3rd party integrations in the past
• Proven track record of guiding peers and junior members of the team.
• Excellent English communication skills (verbal and oral)
• Learning mindset and strong problem solving skills
• Entrepreneur or keen interest in early stage ventures