sales manager (garment Accessories- Zipper, Button, Elastic)

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

Position: Senior Data Engineer

Overview:

We are seeking an experienced Senior Data Engineer to design, build, and optimize scalable data pipelines and infrastructure to support cross-functional teams and next-generation data initiatives. The ideal candidate is a hands-on data expert with strong technical proficiency in Big Data technologies and a passion for developing efficient, reliable, and future-ready data systems.

Reporting: Reports to the CEO or designated Lead as assigned by management.

Employment Type: Full-time, Permanent

Location: Remote (Pan India)

Shift Timings: 2:00 PM – 11:00 PM IST

Key Responsibilities:

• Design and develop scalable data pipeline architectures for data extraction, transformation, and loading (ETL) using modern Big Data frameworks.
• Identify and implement process improvements such as automation, optimization, and infrastructure re-design for scalability and performance.
• Collaborate closely with Engineering, Product, Data Science, and Design teams to resolve data-related challenges and meet infrastructure needs.
• Partner with machine learning and analytics experts to enhance system accuracy, functionality, and innovation.
• Maintain and extend robust data workflows and ensure consistent delivery across multiple products and systems.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 10+ years of hands-on experience in Data Engineering.
• 5+ years of recent experience with Apache Spark, with a strong grasp of distributed systems and Big Data fundamentals.
• Proficiency in Scala, Python, Java, or similar languages, with the ability to work across multiple programming environments.
• Strong SQL expertise and experience working with relational databases such as PostgreSQL or MySQL.
• Proven experience with Databricks and cloud-based data ecosystems.
• Familiarity with diverse data formats such as Delta Tables, Parquet, CSV, and JSON.
• Skilled in Linux environments and shell scripting for automation and system tasks.
• Experience working within Agile teams.
• Knowledge of Machine Learning concepts is an added advantage.
• Demonstrated ability to work independently and deliver efficient, stable, and reliable software solutions.
• Excellent communication and collaboration skills in English.

About the Organization:

We are a leading B2B data and intelligence platform specializing in high-accuracy contact and company data to empower revenue teams. Our technology combines human verification and automation to ensure exceptional data quality and scalability, helping businesses make informed, data-driven decisions.

What We Offer:

Our workplace embraces diversity, inclusion, and continuous learning. With a fast-paced and evolving environment, we provide opportunities for growth through competitive benefits including:

• Paid Holidays and Leaves
• Performance Bonuses and Incentives
• Comprehensive Medical Policy
• Company-Sponsored Training Programs

We are an Equal Opportunity Employer, committed to maintaining a workplace free from discrimination and harassment. All employment decisions are made based on merit, competence, and business needs.

Job Purpose:

The HR Business Partner will act as a strategic advisor to business leaders, aligning HR initiatives with business goals. The role involves driving employee engagement, performance management, talent development, organizational effectiveness, and change management within the assigned business unit.

Key Responsibilities:

1.   Strategic HR Partnership

·        Act as the single point of contact for the leadership team and employees in the assigned business unit.

·        Understand business goals and develop HR strategies to support growth and performance.

·        Translate business needs into HR solutions, and proactively provide data-driven insights.

2.   Talent Management

·        Support workforce planning, succession planning, and internal mobility.

·        Identify talent gaps and build plans to bridge them through development or recruitment.

·        Manage end-to-end performance management cycle: goal setting, mid-year and annual reviews, and feedback sessions.

3.   Employee Relations & Engagement

·        Build a strong employee connect and proactively resolve grievances, concerns, or conflicts.

·        Design and execute employee engagement initiatives to drive motivation and retention.

·        Act as a custodian of company culture and core values.

4.   HR Operations & Compliance

·        Ensure HR policies and processes are implemented and followed consistently.

·        Ensure compliance with labor laws and internal audit requirements.

·        Partner with HR CoEs (TA, L&D, C&B, etc.) to ensure efficient execution of HR programs.

5.   Data & Analytics

·        Use HR analytics to monitor key metrics like attrition, absenteeism, engagement, etc.

·        Provide actionable insights to business and HR leadership.

Qualifications & Skills:

·        MBA/PGDM in HR from a reputed institute.

·        2–10 years of experience as an HRBP or in a similar HR Generalist role.

·        Strong knowledge of labor laws and HR best practices.

·        Excellent interpersonal, communication, and stakeholder management skills.

·        Analytical and problem-solving mindset.

·        Ability to influence leadership and drive change initiatives.

Working as a “Backend Developer” at Bonzai gives you the opportunity to work on maintaining and improving the platform.

• Work on the entire product lifecycle starting from design to deployment and monitoring.
• Explore new technologies such as Kotlin, patterns such as Domain-Driven Design and other cool stuff such as Gitlab CI/CD pipelines, Docker, ECS, Golang, Python, Terraform, distributed tracing and even Haskell.
• Ensure top-notch performance in terms of product and feature experience.

• 2 - 3 yrs of experience in Java, Spring Boot, Hibernate, Rest API, and MySQL.
• Good to have experience/knowledge of other programming languages such as Kotlin or Python, other DBs such as Redshift, platforms such as AWS and architectural patterns such as https://martinfowler.com/bliki/DomainDrivenDesign.html">Domain-Driven Design (DDD) and https://en.wikipedia.org/wiki/Hexagonal_architecture_(software)">Hexagonal architecture.
• Good understanding of Object-oriented concepts, Functional programming and Design Patterns.
• Exceptional communication skills and ability to articulate complex ideas in written, spoken and visual language
• Bachelor in engineering preferably from a leading institute across the globe.

We are looking for a Full Stack Developer to produce scalable software solutions. You will be part of a cross-functional team that is responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

If you have enough confidence and ready to adopt new technologies, you might be a great fit for the requirement.

Responsibilities

• Work with development teams and higher management to ideate software solutions as per requirement

• Design client-side and server-side architecture

• Build the front-end of applications through appealing visual design

• Develop and manage well-functioning databases and applications

• Write effective APIs

• Test software to ensure responsiveness and efficiency

• Troubleshoot, debug and upgrade software

• Create security and data protection settings

• Build features and applications with a mobile/tab responsive design

• Write technical documentation

• Work with data scientists and analysts to improve software

Required Skills

• Proven experience as a Full Stack Developer or similar role

• Experience developing desktop and web applications

• Familiarity with common stacks

• Knowledge of multiple opensource front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)

• Knowledge of multiple opensource back-end languages (e.g. Python) and JavaScript frameworks (e.g. React, Node.js)

• Familiarity with databases (e.g. PostgreSQL, MongoDB), web servers, and UI/UX design

• Well knowledge about Docker and other DevOps technologies

• Ready to adopt new technologies as per requirements.

• Great attention to detail * Organizational skills

• An analytical mind