sale executive

Join us at Springer Capital, a corporate inclusion training company dedicated to promoting diversity and equity within the workplace.

Our mission is to transform organizational cultures and achieve justice by creating environments where every individual is valued and feels a sense of belonging. Through providing training for workplace inclusion, understanding microaggressions, mitigating bias, and cultural literacy, Springer Capital seeks to eliminate bias and establish a just, fair working environment.

As an Operational Accounting Intern, you will be focusing on supporting day-to-day accounting operations, including processing transactions, reconciling accounts, and assisting with financial reporting. Your role will involve maintaining accurate financial records, preparing documentation for audits, and ensuring compliance with internal controls. Since operational accounting impacts all areas of the organization, you will have the opportunity to collaborate with various teams across Springer Capital, gaining exposure to both finance and cross-department workflows.

• Oversee end-to-end plant operations.

• Ensure smooth EMI filter manufacturing and all the processes. 

• Drive production planning and ensure achievement of daily, weekly, and monthly targets. 

• Control and improve process stability by monitoring critical parameters affecting product performance. 

•  Manage procurement activities for raw materials, components, and consumables ensuring timely availability. 

•  Ensure cost-effective purchasing while maintaining quality and vendor performance standards. 

• Control stores operations including inventory management, stock accuracy, and material flow to production. 

• Daily reviews for reducing downtime, rejection, process variation, and material delays. 

• Lead root cause analysis (RCA) for production, process, and material-related issues. 

• Implement CAPA across all operational areas and ensure effective closure. 

• Coordinate with engineering and quality teams for process improvement and product compliance. 

• Monitor all the KPIs of all the departments. 

• Review daily operational reports (production, inventory, procurement) and take corrective actions.

Qualification

• Bachelor’s Degree in Electrical Engineering (Mandatory)

Experience

• Minimum 15 years in electrical / electronic manufacturing industry 

• Proven experience in handling Production, Process, Procurement, and Stores

Key Skills

• Production and operations management 

• Procurement and vendor management 

• Inventory and stores management 

• Root cause analysis (8D, 5 Why, Fishbone) and Lean Manufacturing.

• CAPA implementation and Cross functional leadership.

KPIs (Performance Metrics)

1. Overall production achievement and efficiency 

2. Reduction in rejection and process variation 

3. Inventory accuracy and stock turnover ratio 

4. Procurement cost savings and vendor performance 

5. Material availability and zero line stoppage due to shortage 

6. On-time delivery (OTD) performance 

7. Reduction in operational cost per unit 

8. CAPA effectiveness and closure rate.

Job Description:

- Experience with Java 4 to 8 years, Spring Boot, Microservices, Angular, Docker, and Kubernetes

Knowledge of multi-threading concepts, TCPIP, databases, and REST-based JSON APIs

- Experience with build and deployment tools: Maven, Git, JUnit

- Experience building and working with DevOps Toolchains (Github actions, Jenkins)

Experience with responsive UI development

Demonstrates great communication skills and initiative to solve problems and convey solutions to peers and product owners.

Experience with the scrum process

Experience with event-driven architecture.

Knowledge of UI testing and continuous integration

Working knowledge of TDD TDD mindset

- Pair Programming experience

Functional knowledge of the Accounts Payable domain is an added advantage.

Analysis/audits inbound/outbound calls, emails, and customer surveys to identify areas of service delivery that did not meet pre-established performance standards within the CS support /Sales teams

Provides structured and timely recommendations; verbal and/or written feedback to the advisors.

• To act as Primary Point of Contact for transferees
• To be responsible for overall service satisfaction, coordination with customers and service professionals, and follow-up throughout the relocation service cycle.
• Effectively coordinate, communicate, and manage service delivery with local company vendors and external service providers
• Receive all newly booked initiations.
• Contact transferee immediately upon receipt of new initiation.
• Reply to e-mails and inquiries within 4 working hours.
• Assemble Welcome Kits for all transferees and ensure they are made available to the field consultant well in advance of the scheduled date of service delivery.
• Provide regular updates to the Line Manager with regard to the status of service delivery.
• Ensure all follow-ups with internal/ external customers are made within reasonable time on a regular basis.
• Ensure all transferee records in databases are kept updated and complete at all times.
• Provide full notes on all cases handled. Manage and maintain electronic data and relevant documents in the physical files.
• Provide information for reports in a timely manner when requested.
• Ensure sending and collection of RSQS (Relocation Services Quality Survey) feedback
• Ensure timely updates of Job Log Sheets for each month.
• Ensure timely and accurate invoicing/ billing.
• To receive and acknowledge all related vendor bills, get the same approved by the Manager To create appropriate Account Payable entries in the job costs and forward the approved bills to Accounts, for processing vendor payment.

DESIRED SKILLS

• Very good written and spoken English. Knowledge of foreign languages highly desirable.
• Excellent interpersonal skills including active listening, ability to interact confidently with senior executives, and intercultural sensitivity.
• Ability to read and interpret documents such as service agreements, procedural manuals, process maps & tenancy agreements.
• Ability to write routine reports utilizing Word, Excel, and/or Powerpoint.
• Good organizational and time management skills.
• Good arithmetic and analytical skills

ATTITUDES & BEHAVIOURS

• Ability to work proactively and autonomously, applying experience and common sense in both standard and non-standard service scenarios.
• Attention to detail. Willingness to participate and engage in team activities in order to make a contribution towards better service delivery.
• Willingness to learn new skills to be able to work productively.
• Productivity – Manage a fair workload, manage time well, volunteer for additional tasks where workload allows, and show self-initiative to seek out additional value-added assignments when other work is completed.
• Dependability – Manage commitments, work independently where appropriate, without need for constant supervision, be accountable, handle change, stay focussed under pressure, meet attendance/ punctuality standards.
• Teamwork – Work effectively in a team environment, be flexible and open-minded, actively share information with other company staff members, foster a team orientated environment, and be sensitive to other workloads.
• Initiative – Tackle problems and take independent action where appropriate, seeks out new responsibilities, generate new ideas, and practice self-development.
• Personal Organisation – Keep information and files organized and accessible, respond quickly to information requests from Line Manager and other company staff.
• Perform other duties as directed by the Manager. This may include assisting with other duties within the Branch in the event that staff is on leave, on holiday, or otherwise indisposed.
• Attend training seminars and other on-job-training programs on behalf of the Branch as arranged by the company, which could include domestic travel.