Application Performance Management

Key Responsibilities

• Design, deploy, configure, upgrade, and administer enterprise-scale Dynatrace environments.
• Deploy and manage OneAgent, ActiveGate, extensions, and monitoring configurations across application and infrastructure environments.
• Implement observability for applications, APIs, microservices, databases, containers, Kubernetes, cloud platforms, and traditional infrastructure.
• Configure service detection, process groups, management zones, tags, naming rules, metrics, logs, traces, and topology.
• Develop operational and executive dashboards, notebooks, reports, SLOs, and alerting strategies.
• Configure and optimize Davis AI problem detection, anomaly detection, baselines, and root-cause analysis.
• Implement Real User Monitoring (RUM), Synthetic Monitoring, Session Replay, distributed tracing, and log monitoring as required.
• Analyze application performance issues, service dependencies, transaction traces, response times, resource utilization, and infrastructure bottlenecks.
• Lead troubleshooting of complex production performance and availability incidents using Dynatrace telemetry.
• Reduce alert noise through effective event correlation, thresholds, anomaly-detection configuration, and monitoring standards.
• Integrate Dynatrace with enterprise platforms such as ServiceNow, Jira, PagerDuty, Splunk, CI/CD pipelines, and collaboration/notification tools.
• Automate Dynatrace configuration and deployment using APIs, configuration-as-code, scripting, and DevOps tooling.
• Work closely with application, infrastructure, cloud, SRE, DevOps, production support, and operations teams to define observability requirements.
• Establish Dynatrace monitoring standards, reusable configurations, governance, and best practices.
• Perform platform health checks, capacity assessments, license/usage optimization, and monitoring coverage reviews.
• Create technical documentation, runbooks, architecture diagrams, troubleshooting guides, and operational procedures.
• Mentor junior engineers and provide technical leadership for observability initiatives.

Required Technical Skills

• 5–8+ years of overall IT experience with significant experience in application/infrastructure monitoring or observability.
• 3–5+ years of hands-on Dynatrace experience in enterprise environments.
• Strong knowledge of:
• Dynatrace OneAgent and ActiveGate
• Application Performance Monitoring (APM)
• Infrastructure Monitoring
• Distributed Tracing
• Real User Monitoring (RUM)
• Synthetic Monitoring
• Log Monitoring and Analytics
• Metrics, traces, logs, and events
• Davis AI and automated root-cause analysis
• Dashboards, SLOs, alerting, and anomaly detection
• Dynatrace APIs and automation
• Experience monitoring Java/JVM, .NET, web applications, APIs, microservices, and databases.
• Experience with Kubernetes, Docker, OpenShift, or other container platforms.
• Working knowledge of at least one major cloud platform: AWS, Microsoft Azure, or Google Cloud Platform.
• Strong understanding of application architecture, HTTP/HTTPS, REST APIs, networking, operating systems, and middleware.
• Experience with Linux and Windows environments.
• Scripting/automation experience using Python, PowerShell, Bash, Ansible, Terraform, or similar technologies.
• Experience integrating monitoring platforms with ITSM, incident management, and DevOps tools.
• Strong analytical and production troubleshooting skills.

Preferred Skills

• Experience with Dynatrace Grail, DQL (Dynatrace Query Language), OpenPipeline, and the latest Dynatrace platform capabilities.
• Knowledge of OpenTelemetry (OTel) and modern telemetry standards.
• Experience implementing observability for large-scale Kubernetes and cloud-native environments.
• Familiarity with SRE practices, including SLIs, SLOs, error budgets, and observability-driven incident management.
• Knowledge of additional monitoring platforms such as Splunk, AppDynamics, Datadog, New Relic, Grafana, Prometheus, or ELK.
• Experience with infrastructure-as-code and configuration-as-code approaches.
• Dynatrace certifications are preferred.

Professional Skills

• Strong problem-solving and root-cause analysis capabilities.
• Ability to troubleshoot complex application and infrastructure performance issues independently.
• Strong written and verbal communication skills.
• Ability to work effectively with application owners, developers, SREs, infrastructure teams, and senior stakeholders.
• Ability to translate business and operational requirements into observability solutions.
• Experience working in enterprise production environments with incident, problem, and change-management processes.
• Ability to mentor engineers and drive technical standards across teams.

Education & Certification

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent professional experience.
• Dynatrace Associate/Professional-level certification is desirable.
• Cloud, Kubernetes, ITIL, SRE, or DevOps certifications are advantageous.

Experience Level

Senior Engineer

• Overall Experience: 5–8+ years
• Dynatrace/Observability Experience: 3–5+ years
• Expected proficiency: Advanced hands-on implementation, administration, troubleshooting, automation, and solution design